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EMPLOYEE PERFORMANCE MANAGEMENT
Employee Performance Management Framework v 1.0 2015
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Certified Employee Performance Management Professional Dubai, UAE 2015 editions: 19 - 21 April
4 - 6 October
A comprehensive roadmap for implementing a successful employee performance management system
Over the last 6 years, The KPI Institute team focused on developing a sound Employee Performance Framework, helping you expand your employees’ talent through: Fully documented employee performance KPIs; Numerous referenced resources (books, articles and performance reports); Results-oriented employee performance planning and tracking tools; Our master trainers’ experience in driving superior employee performance.
3 Key Business Benefits Enhance employee responsibility and productivity by implementing effective performance evaluations; Ensure equitable treatment of employees through appraisals based on results and successful communication management; Tighten the link between strategic objectives and day-to-day actions, by focusing on results, thus improving organizational performance and business profits. “I contacted The KPI Institute for an in-house training with my team. We found both the material and the way of explaining concepts by doing examples invaluable. I would also say that this is a great value for money if you want to build the competency within your organization.” Fahad A. AlFaadel, Saudi Food and Drug Authority, Saudi Arabia Info at: www.kpiinstitute.org | AU: +61 3 9028 2223 | UAE: +971 4 311 6556 | MY: +60 3 2742 1357 | RO: +40 3 6942 6935
Course Overview
Course Overview This course will clarify key, specific, detailed concepts and will provide practical tools and techniques for implementing, maintaining or improving the company’s employee performance management system. Attendees will gain exposure to best practices in the field of performance management and will learn how to establish and use criteria for evaluating performance.
“The content of the program is really to the point and easily customized to the needs of the Oil and Gas Industry.”
“This is a very interesting course and useful in practice. I would recommend it to everyone in my company.”
Snehal Kaware, Takreer, UAE
Zeinab Hassan, Warda, Supreme Council of Health, Qatar
People interested in employee performance management
Management representatives (different levels within the organization, from top to line management)
HR professionals
Improve the visibility and clarify accountability related to performance expectations; Implement the knowledge acquired during the training course, by accessing a set of performance management tools and relevant Identify the necessary corporate competencies and skill gaps to generate sustainable growth; Obtain a certified professional diploma in the field of Employee Performance Management, by following a robust learning experience provided by The KPI Institute.
Learning objectives Understand the fundamentals of the performance management framework; Learn how to track the employee performance during each phase of the performance management cycle; Apply key tools to measure employees’ results in a fair and objective manner;
Registration Form
This course offers HR professionals, such as HR Consultants, HR Managers or HR Associates, the opportunity to have exposure to a rigorous approach to individual performance management, through the implementation of an integrated system based on KPIs, behaviors and competencies. After completing this course, participants can return to their organizations with a more coherent perspective on how an employee performance management system should work and how they could improve the existing architecture.
Design, implement, monitor, evaluate and follow a performance management cycle in a successful manner;
Course Fees
Representatives of top/middle/line management and their respective organizations, regardless of their field of expertise, interested in measuring and evaluating employee performance, will be glad to discover a structured approach to the implementation of an employee performance management system, as well as best practices in the field. Moreover, for professionals who have just started such a project, this training course provides the knowledge required in order to understand the steps to be followed in the implementation process.
Benefits
Facilitator
Entrepreneurs, analysts and professionals from any field, interested in employee performance management, will acquire the knowledge needed to understand the aspects that influence employee engagement and productivity and will access different methods that could help them improve the employee engagement levels within their companies.
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Educational Resources
Participants profile
Agenda
Testimonials
Gain the knowledge of developing a Performance Management System business case and get stakeholders’ buy-in; Learn how to conduct efficient performance appraisals.
www.kpiinstitute.org | office@kpiinstitute.org | Certified Employee Performance Management Professional
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Course Overview
Agenda Day 1 - Introduction into the World of Employee Performance Management
Day 2 - Measuring Employee Performance
Day 3 - Nurturing Employee Performance
9:00 - 17:00
9:00 - 17:00
9:00 - 16:45
Employee Performance Management
Establish Performance Criteria
Employee Performance Management Cycle
Context Benefits of implementing an Employee Performance Management System;
Cascading objectives and KPIs from organizational to departmental and individual level;
Prerequisites of an Employee Performance Management System;
Competencies: definition and selection;
Governance of the Employee Performance Management;
Behaviors: definition and setting;
Point of contact and support for employees;
Activity: Develop the individual scorecard.
Annual performance reviews;
Activity: Discover the principles of a successful Employee Performance Management System. Employee Performance Management System Architecture The link between strategic objectives and day-to-day actions; Tools and techniques used in performance management;
Activity: Integrate the Employee Performance Management System within the organizational system. Employee Performance Management System Implementation
Employee Performance Management System project plan: objectives, activities, responsibilities, resources, budget;
Career paths; Succession planning; Compensation and benefits systems; Activity: Understand the cost of a poor performance management system; Activity: Drive employee performance through leadership elements.
Employee Performance Appraisal Meeting Performance appraisal meetings’ preparation; Feedback techniques and recommendations; Active listening; Performance conversations; Activity: Manage the appraisal challenges – difficult employees and situations. Enablers of Employee Performance Employee engagement; Coaching; Mentoring; Working environment; Activity: Where does engagement begin and end?
Course Fees
Business case: needs analysis, stakeholders analysis, current state assessment, benchmarking, solutions;
Development plans;
Facilitator
Visibility and accountability through employee performance management;
Linking Performance Evaluation Results to Talent Development
Activity: Communicate and promote the start of a new EPM cycle. Educational Resources
Performance Management Cycle;
Mid-year performance review objectives;
Agenda
Impact areas of an Employee Performance Management System;
Employee performance planning;
Review and CertificAtion Exam Course review; Certification exam.
Activity: Create an Employee Performance Management System for your own organization.
Registration Form
www.kpiinstitute.org | office@kpiinstitute.org | Certified Employee Performance Management Professional
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Pre-course
This part of the learning experience is meant to ensure a smooth transition to the face to face training. Participants are required to take the following steps: Needs assessment – complete a questionnaire to determine a tailored and relevant learning experience; Pre-course evaluation quiz – take a short quiz to establish the current level of knowledge; Guidance and schedule – analyze a document presenting guidelines on how to maximize your learning experience;
Expectations – share your expectations regarding the training course; Pre-requisite reading – go through a series of documents to better understand the corecourse content.
Core Course
Discovering the theoretical concepts through interactive exercises; Solving different scenarios that might arise within an organization, in order to perform a comparative analysis and identify the best approach to be adopted;
The certification process is finalized only when you complete all of the 3 stages of the learning experience. Nonetheless, you will receive a: Certificate of Completion: after completing pre-course activities and passing the Certification Exam; Certificate of Attendance: after participating at the 3 days of on-site training course; Certified Employee Performance Management Professional diploma: after you have successfully completed all of the 3 stages of the learning experience. We strongly recommend that you obtain the Certified Employee Performance Management Professional title, as this endorses your skills and knowledge related to this field.
Inclusions Course materials that consist in:
Using templates that you can afterwards customize to suit your organizational needs;
Course slides;
Analyzing case studies and identifying solutions for the challenges encountered;
Course notes.
Sharing your own experiences and good practices in the field.
The learning process is not finalized when the core-course ends. Participants are required to take the following steps: Forum discussions – initiate a discussion and contribute in a discussion opened by another participant; Action plan – create a plan for the actions and initiatives you intend to implement after the training course; In-house presentation – create and submit a short PowerPoint presentation to present your colleagues the knowledge you have accessed during the training course;
Learning journal – reflect upon the entire learning experience and complete a journal.
Educational Resources The KPI Infographic;
Other resources consisting in articles, books and case studies relevant for employee performance management.
Job description; Employee Scorecard; Behaviors catalogue; Competences catalogue; Development plan; Portfolio of initiatives; Performance evaluation form.
Premium Subscription on smartKPIs. com available for 6 months, providing access to 500 fully documented KPIs and over 20.000 KPIs enlisted One research report from the Top 25 KPIs series;
Registration Form
The qualitative reports: Performance Management in 2012 and Performance Management in 2013;
Employee Performance Management Architecture;
Course Fees
Additional reading – go through a series of resources to expand your content related knowledge;
The Employee Performance Management Toolkit, including: Facilitator
After-course
Educational Resources
During the three days of face to face training, the course is designed to facilitate experiential learning and ensure a high level of interactivity. Exercises used to enhance the development of competencies range from simple matching of concepts to extensive analyses of case studies. The learning experience consists of:
Evaluation
Agenda
Forum introduction – share an introduction message to present yourself to the other course participants;
Course Overview
Learning experience
Free access to all webinars from the 2014 Performance Management series for 3 months.
www.kpiinstitute.org | office@kpiinstitute.org | Certified Employee Performance Management Professional
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Course Overview
Facilitator Marius Boghian
Learning and Management Consultant Marius Boghian is a Learning and Management Consultant, as well as a Certified KPI Professional working within the Professional Services team of The KPI Institute. Recently, Marius gained his Certification in Data Analysis, which enhances his cooperation with clients in the field of Reporting Design.
His passion for new technologies and their use to improve a company’s performance brought him to Chile, where he participated in the world’s largest business incubation – Start Up Chile. During that time, he was exposed to top class influence in the field of tech entrepreneurship and he was invited as a guest speaker to hold a presentation on Global entrepreneurship at MIT Sloan School of Management. (2014) Marius graduated from the University of Iasi, Faculty of Law, (2006) and followed the courses of the Master in Business Administration Program from UNESCO Chair within University of Bucharest (2012).
Hasniza Mohd Hassan, Multimedia Development Corporation, Malaysia
“I contacted The KPI Institute for an in-house training with my team. We found both the material and the way of explaining concepts by doing examples invaluable. I would also say that this is a great value for money if you want to build the competency within your organization.”
Educational Resources
Alongside the training activity, Marius was involved as a Regional Coordinator in managing a HR project financed with more than 3.5 million Euros from European funds, dedicated to organizational performance improvement in 75 companies based in Romania (2011 – 2013). He is certified as Project Manager and Professional Competences Evaluator by Romanian National Qualifications Authority. (2006 and 2010)
“Thanks for a very informative and enlightening session. Would certainly assist me in the long run to further enhance our Corporate Performance Measurement and Management.” Agenda
Marius has over 9 years of experience in working within diverse organizations which range from privately held corporations to international NGOs across Europe and Latin America. Marius is a certified professional trainer since 2006, which allowed him to face new challenges in the learning and development area, where he worked for more than 6 years, alongside a Top 5 Romanian training company.
Testimonials
Fahad A. AlFaadel, Saudi Food & Drug Authority, Saudi Arabia
Facilitator
“I would rate the training 10 out of 10 and highly recommend it to others. The facilitator managed to get excellent group interaction right from the beginning, the course was interesting, informative and very well presented.” Mohamed Salah El-Dein, Salehiya Medical, Saudi Arabia
Training Courses Catalogue 2015 Course Fees
The KPI Institute offers a broad set of training courses customized to specific functional areas, industries or topics related to performance management. Access the Training Courses Catalogue below for the complete training offer.
www.kpiinstitute.org | office@kpiinstitute.org | Certified Employee Performance Management Professional
Registration Form
The KPI Institute is the global authority on Key Performance Indicators (KPIs) research and education, providing through its publications and training courses insights on how to measure and learn with KPIs. It developed the first KPI Management Framework and operates several research programs dedicated to performance management, strategy, Balanced Scorecard and Key Performance Indicators. It operates smartKPIs.com, the result of the research program dedicated to documenting and cataloguing how KPIs are used in practice, an online portal containing the largest collection of well documented KPI examples, supported by a community of tens of thousands of members.
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Course Overview
Course Fees Course Date
General Fee
The KPI Institute Early Members Bird 1
19 - 21 April
$3,150 USD
$3,050 USD
4 - 6 October
$3,150 USD
$3,050 USD
Early Bird 2
2 or More Participants
Registration Deadline
$2,800 USD by January 19th
$3,000 USDby March 19th
$2,650 USD
14 April
$2,800 USD by July 4th
$3,000 USD by September 4th
$2,650 USD
29 September
Venue
Accommodation
The Fairmont Dubai Sheikh Zayed Road, Dubai, UAE
Accommodation is not covered by the attendance fee and it needs to be arranged separately by participants.
Agenda
*The course fee includes course materials, lunch and coffee breaks.
For more details visit: The KPI Institute Store Official Course Webpage
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Educational Resources
Our dedicated team can provide you with assistance, information and guidance to help you plan your next training course and ensure you enjoy the services and comfort at a first class hotel.
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Organize this training course in-house Facilitator
If you have a group of five or more to train you can save time and money by running this training course in-house. Use the contact details provided below to request a customized offer from one of our training solution specialists.
Middle East Division
SE Asia Division Kuala Lumpur Office
Melbourne Office
Sibiu City Center Somesului Street, No. 3 - 550003 Sibiu, Romania T: +40 3 6942 6935 M: +40 7 4706 0997 office@kpiinstitute.org
The Fairmont Dubai Suite 13 - Office 2103, 21st Floor, Sheikh Zayed Road, PO BOX 119724, Dubai, UAE T: +971 4 311 6556 M: +971 55 787 6427 office@kpiinstitute.org
Wisma UOA II 21 Jalan Pinang, Unit 11-10, 50450 Kuala Lumpur, Malaysia T: +60 3 2742 1357 M: +60 11 3303 2135 office@kpiinstitute.org
Life.lab Building 198 Harbour Esplanade, Suite 606, Melbourne Docklands, VIC 3008, Australia T: +61 3 9028 2223 M: +61 4 2456 8088 office@kpiinstitute.org
Sibiu Office
Dubai Office
Course Fees
European Division
Headquarters
Registration Form
Operated by Connected Performance Training Institute under DED Trade License number 718620 www.kpiinstitute.org | office@kpiinstitute.org | Certified Employee Performance Management Professional
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Course Overview
Registration 3 ways to register: Online
Registration form *Please fill out all the fields below
store.kpiinstitute.org
Direct contact
Title First name
Teodora Gorski teo.gorski@kpiinstitute.com T: +971 4 311 6556
Telephone
Registration form Use one of the following options: Complete this form and fax it to our Dubai Office at: +971 4 332 8810 Email us with your registration details
Credit card 1. Fill in and submit the registration form available online at store.kpiinstitute.org 2. Pay by credit card using the online facility; 3. A tax invoice together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed).
1. Send an email containing your contact details and registration request; 2. An email confirmation containing the tax invoice and bank account details will be sent to you; 3. Proceed with the attendance fee payment by bank transfer;
5. A tax receipt together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed).
Job title Department Organization
Organization size
Industry Address
City
State / Province
Country
Postal Code
How did you hear about us?
Registration cancellation procedure Any withdrawals have to be announced at least two weeks before the beginning of the course, through fax or e-mail. In this situation, the attendance fee will be refunded, less $400 retained for administrative expenditure. The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date. If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged. If you have confirmed and made the attendance fee payment but you didn’t attend the course, the course attendance fee will not be refunded.
Registration Form
4. Send through email the proof of the payment transaction completion;
Date of training course
Course Fees
Bank transfer
Training course
Facilitator
Payment:
Educational Resources
Alexandru Muntean alex.muntean@kpiinstitute.com M: +40 7 4706 0997
Last name
Agenda
Call us and we will assist you through the registration process.
If you attend the course only partially (one day or a limited number of sessions), you will not benefit from any attendance fee reduction or refund.
www.kpiinstitute.org | office@kpiinstitute.org | Certified Employee Performance Management Professional
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