Certified Innovation Performance Professional 1 edition in 2016
1 city in 2016
Recover up to 100% of training costs via the Human Resources Development Fund The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive financial assistance up to 100% to cover the training cost incurred, at both regional and international level. For terms and conditions please refer to page 6. Driving superior business performance by embracing innovation
The KPI Institute offers you a new approach on how to meet excellent standards, by using innovation for increasing your performance. Discover: Best practice initiative examples from various industries; Our master trainers’ experience in training delivery, resulting in outstanding performance results; Referenced resources (books, articles and performance reports); Effective innovation methods and techniques.
3 Key Business Benefits Achieve excellence in organizational performance by linking innovation data to your organizational strategy and performance objectives; Ensure organizational competitiveness by designing and developing an innovation framework; Attain superior results by managing innovation performance results based on measured data. “Finally, a professionally run course on KPI and scorecards development. It was a brilliant workshop and enjoyed every minute of it. Thank you, thank you.� Malik Murad Ali, IT Director, MYDIN, Kuala Lumpur
Info at: www.kpiinstitute.org | AU: +61 3 9028 2223 | UAE: +971 4 311 6556 | MY: +60 3 2742 1357 | RO: +40 3 6942 6935
Course Overview
Course Overview Innovation Performance offers the opportunity to enhance an organization’s performance through creativity, idea management, and a complex innovation framework. Innovation management represents the creation of processes that aim at generating and exploiting new development opportunities. It outlines innovative ideas from two different perspectives: qualitative and quantitative, with emphasis on their efficiency and effectiveness levels, once they have been implemented. As successful businesses constantly focus on innovative thinking, innovation performance comes as one of the best approaches in achieving highly qualitative procedures and in generating superior ideas, within the organization.
Agenda
Testimonials “The course content is quite comprehensive and provides step by step instructions on implementing KPIs either at the organizational or departmental level.”
“Finally, a professionally run course on KPI and scorecards development. It was a brilliant 5 days’ workshop and enjoyed every minute of it. Thank you, thank you.”
Dy Chetra, Financial Controller, Cellcard, Cambodia
Malik Murad Ali, IT Director, MYDIN, Kuala Lumpur
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Benefits
Persons interested in innovation practices, as well as performance improvement through innovation;
Develop and maintain an innovation-oriented organizational culture, by applying innovation best practices;
Top/middle/lower management staff like executives, operational managers and analysts. Individuals from top/middle/lower management, regardless of their field of expertise, responsible with improving organizational performance through internal innovation practices;
Improve internal processes and initiatives by managing the organizational innovation capability; Receiving guidance and international innovation expertise on developing and implementing a successful innovation plan;
In-house Training Course
IT and Service Managers, Innovation Managers, Quality Managers, Technology Transfer Managers.
Educational Resources
Participants profile
Gain strong competitive insights from innovation specialists’ experience and best practices examples that suit your organization’s needs; Access professional recognition of innovation performance knowledge and capabilities, by obtaining the certification granted by The KPI Institute.
Learning objectives Understand the fundamentals of innovation performance measurement; Associate innovation objectives with the organizational strategy; Learn how to design an organizational innovation framework; Registration
Select the relevant KPIs and establish a monitoring process of your innovation performance; Integrate innovation to other existing organizational systems; Address initiatives to support innovation culture development.
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Day 1 - Introduction to Innovation Performance
Day 2 - Innovation capabilities
Day 3 - Innovation performance management and measurement
9:00 - 17:00
9:00 - 17:00
9:00 - 16:45
Innovation Overview
Innovation strategy
Innovation Framework
What is innovation?
Goal setting;
Advantages of becoming highly innovative;
Investment opportunities.
The importance of implementing a Performance Innovation System;
Innovation types; Overview on Performance Innovation Innovation Performance framework governance; Organizational innovation processes;
The Performance Innovation System Innovation culture development
Architecture;
Processes and organizational structure;
The Performance Innovation System tools;
Talent management;
The Performance Innovation System
Best practices in innovation culture development;
Agenda
System components;
Course Overview
Agenda
governance; Innovation Project Management.
Internal innovation department: competencies and role. Innovation Management Industry evolution;
Idea generation
Innovation performance analysis
Idea generation and development processes;
Benefits of using KPIs;
Innovation portfolio management:
KPIs to evaluate innovation;
incremental and radical innovations; New business ideas scaling;
Technology analysis;
Commercialization of new ideas.
Intellectual property protection;
analysis;
Educational Resources
Innovation from users;
Decision-making based on KPIs results Benchmarking innovation performance KPIs. Review and Certification Exam
Innovation and Contract Theory;
Course review;
Research & Development capability;
Certification Exam.
Examples: Open Source Software (OSS) & Crowdsourcing.
Testimonials In-house Training Course
“I highly enjoyed the course. Even though I’ve attended KPI courses before, it was a great refresher as it relates directly with my current job. The flow of the content was done systematically and was easy to be understood. I highly recommend this course to the colleagues as the content is extremely useful to be applied in the Public Sector. Especially those who are having issues coming up with or implementing performance measures in their organization.” Nadzri Yahya, Senior Special Duties Officer, Prime Minister’s Office, Brunei
“What I’ve learned from the course is very useful for me as we are in the process of establishing new KPIs for our group.”
Registration
On-gard Wijitjitlert, Business Development Manager, Kingfisher Holdings, Thailand
“The course is useful for companies, that started implementing KPIs or are interested in improving the process of implementing KPIs.” Fong San Nee, Senior Project Manager, NCS Pte. Ltd, Singapore
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Pre-course This part of the learning experience is meant to ensure a smooth transition to the face to face training. Participants are required to take the following steps: Needs assessment - complete a questionnaire to determine a tailored and relevant learning experience; Pre-course evaluation quiz - take a short quiz to establish the current level of knowledge; Guidance and schedule - analyze a document presenting guidelines on how to maximize your learning experience; Forum introduction - share an introduction message to present yourself to the other course participants; Pre-requisite reading - go through a series of documents to better understand the core-course content.
Core course
The certification process is finalized only when you complete all of the 3 stages of the learning experience. Nonetheless, you will receive a: Certificate of Attendance: after participating at the 3 days of on-site training course; Certified Benchmarking Professional diploma: after you have successfully completed all of the 3 stages of the learning experience. We strongly recommend that you obtain the Certified Benchmarking Professional title, as this endorses your skills and knowledge related to this field.
The “Certified Innovation Performance Professional” training provides an interactive practice-based learning environment in which participants focus on: Analyzing how to ensure a successful innovation framework by following a well-defined process; Examining practical insights for developing an innovation culture and generating ideas;
Gaining both theoretical knowledge and practical skills in innovation performance, which will enable them to implement innovation best practices in the organization.
After-course The learning process is not finalized when the core-course ends. Participants are required to take the following steps: Forum discussions - initiate a discussion and contribute in a discussion opened by another participant;
In-house presentation - create and submit a short PowerPoint presentation to present your colleagues the knowledge you have accessed during the training course;
Course materials that consist in: Course slides; Course notes.
Premium Subscription on smartKPIs.com available for 6 months, providing access to 500 fully documented KPIs and over 20.000 KPIs enlisted; One research report from the Top 25 KPIs series. Free access to all webinars from2014 to 2015 Performance Management series.
In-house Training Course
Action plan - create a plan for the actions and initiatives you intend to implement after the training course;
Inclusions
Educational Resources
Assessing data collection process, system governance, data analysis process and best practices;
Agenda
Expectations - share your expectations regarding the training course;
Course Overview
Evaluation
Learning experience
Additional reading - go through a series of resources to expand your content related knowledge; Learning journal: reflect upon your 3 stages learning experience and complete a journal.
Educational Resources
Registration
The KPI Infographic Catalogues: Innovation Best Practices, Glossary of Terms; Fact sheets: Innovation testimonials; Innovation process architecture: Graphic representation of the main
innovation phases;
Other Resources: Consists of articles, whitepapers or case studies relevant for innovation performance.
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Organize this training course in-house
Course Overview
In-house Training Course Testimonials
If you have a group of five or more to train you can save time and money by running this training course in-house. Use the contact details provided below to request a customized offer from one of our training solution specialists. Embedded learning Our aim is to do more than just deliver the course – we want to ensure that your people gain long-term benefits from their training and perform better in their jobs so that you see the return in your investment of your people.
Exclusivity Each in-house training session is exclusive to your organization – you can introduce company sensitive or market competitive information into sessions, without commercial compromise. Cost savings There are clear cost savings to be made – you save on travel, accommodation expenses and employee’s time.
Training Courses Catalogue 2016 The KPI Institute offers a broad set of training courses customized to specific functional areas, industries or topics related to performance management. Each of these courses is developed based on The KPI Institute’s research and aims to provide practical solutions for improving business performance.
“I would like to thank you for this course. It was extremely useful. The material was presented in a highly intuitive way and it has helped me recognize and work with KPIs in a better way. Also, thanks to all my fellow participants who were just great and put a great effort in the Q&As. It is awesome when one is at a course where everyone is so enthusiastic and interested in learning. I think everyone at the course had a great time and these have been the most enjoyable 3 days.”
Educational Resources
Flexibility The KPI Institute in-house training is flexible, adaptable and effective, ensuring that you get the best possible learning experience.
Ayhan Aydoğmuş, Roketsan, Turkey Agenda
Increased relevance You can enhance the effectiveness of your training program by incorporating a real live audit with the assistance of the facilitator – making the course more relevant to you and your business.
“I’m happy to be introduced in the world of KPIs. I gained knowledge about the terms of performance management tools that are very important for a company to achieve its goals. I will spend a great effort to integrate this methodology in my company.”
Fayez Alshehri, E-Government Program, Saudi Arabia
“It was a perfect training course; it indulged me with enormous knowledge in decision making and developing strategic and operational performance plans. It gives an improving course to my career skills.”
European Division
Middle East Division
SE Asia Division
Headquarters
Sibiu City Center Somesului Street, No. 3 - 550003 Sibiu, Romania T: +40 3 6942 6935 M: +40 7 4706 0997 office@kpiinstitute.org
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Wisma UOA II 21 Jalan Pinang, Unit 11-10, 50450 Kuala Lumpur, Malaysia T: +60 3 2742 1357 M: +60 11 3303 2135 office@kpiinstitute.org
Life.lab Building 198 Harbour Esplanade, Suite 606, Melbourne Docklands, VIC 3008, Australia T: +61 3 9028 2223 M: +61 4 2456 8088 office@kpiinstitute.org
Sibiu Office
Dubai Office
Kuala Lumpur Office
Melbourne Office
Registration
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In-house Training Course
Anwaar Al-Falah, Kuwait Institute for Scientific Research (KISR), Kuwait
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3 ways to register: Online store.kpiinstitute.org
Direct contact Call us and we will assist you through the registration process.
Middle East office Teodora Gorski teo.gorski@kpiinstitute.com T: +971 4 311 6556
Australian Headquarters Filip Cotfas filip.cotfas@kpiinstitute.com T: +40 742 517 711
Registration form
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European office: +40 2 6441 4360
Registration cancellation procedure
Southeast Asia office: +61 3 8395 6544
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Any withdrawals have to be announced at least two weeks before the beginning of the course, through fax or e-mail. In this situation, the attendance fee will be refunded, less $400 retained for administrative expenditure. The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date. If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged. If you have confirmed and made the attendance fee payment but you didn’t attend the course, the course attendance fee will not be refunded.
Registration
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Educational Resources
Southeast Asia office Oana Gavril oana.gavril@kpiinstitute.com M: +60 11 3303 2135
Registration form
Agenda
European office Alexandru Muntean alex.muntean@kpiinstitute.com M: +40 7 4706 0997
Course Overview
Registration
If you attend the course only partially (one day or a limited number of sessions), you will not benefit from any attendance fee reduction or refund.
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