Certified Innovation Performance Professional Kuala Lumpur, Malaysia 2016 editions: 30 Nov - 2 December Recover up to 100% of training costs via the Human Resources Development Fund The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive financial assistance up to 100% to cover the training cost incurred, at both regional and international level. For terms and conditions please refer to page 6. Driving superior business performance by embracing innovation
The KPI Institute offers you a new approach on how to meet excellent standards, by using innovation for increasing your performance. Discover: Best practice initiative examples from various industries; Our master trainers’ experience in training delivery, resulting in outstanding performance results; Referenced resources (books, articles and performance reports); Effective innovation methods and techniques.
3 Key Business Benefits Achieve excellence in organizational performance by linking innovation data to your organizational strategy and performance objectives; Ensure organizational competitiveness by designing and developing an innovation framework; Attain superior results by managing innovation performance results based on measured data. “Finally, a professionally run course on KPI and scorecards development. It was a brilliant workshop and enjoyed every minute of it. Thank you, thank you.� Malik Murad Ali, IT Director, MYDIN, Kuala Lumpur
Info at: www.kpiinstitute.org | AU: +61 3 9028 2223 | UAE: +971 4 311 6556 | MY: +60 3 2742 1357 | RO: +40 3 6942 6935
Course Overview
Course Overview Innovation Performance offers the opportunity to enhance an organization’s performance through creativity, idea management, and a complex innovation framework. Innovation management represents the creation of processes that aim at generating and exploiting new development opportunities. It outlines innovative ideas from two different perspectives: qualitative and quantitative, with emphasis on their efficiency and effectiveness levels, once they have been implemented.
Agenda
As successful businesses constantly focus on innovative thinking, innovation performance comes as one of the best approaches in achieving highly qualitative procedures and in generating superior ideas, within the organization.
Testimonials “Finally, a professionally run course on KPI and scorecards development. It was a brilliant 5 days’ workshop and enjoyed every minute of it. Thank you, thank you.”
Dy Chetra, Financial Controller, Cellcard, Cambodia
Malik Murad Ali, IT Director, MYDIN, Kuala Lumpur
Participants profile
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Benefits
Develop and maintain an innovation-oriented organizational culture, by applying innovation best practices;
Top/middle/lower management staff like executives, operational managers and analysts. Individuals from top/middle/lower management, regardless of their field of expertise, responsible with improving organizational performance through internal innovation practices;
Improve internal processes and initiatives by managing the organizational innovation capability;
Facilitator
Persons interested in innovation practices, as well as performance improvement through innovation;
IT and Service Managers, Innovation Managers, Quality Managers, Technology Transfer Managers.
Educational Resources
“The course content is quite comprehensive and provides step by step instructions on implementing KPIs either at the organizational or departmental level.”
Receiving guidance and international innovation expertise on developing and implementing a successful innovation plan; Gain strong competitive insights from innovation specialists’ experience and best practices examples that suit your organization’s needs; Course Fees
Access professional recognition of innovation performance knowledge and capabilities, by obtaining the certification granted by The KPI Institute.
Learning objectives Understand the fundamentals of innovation performance measurement; Associate innovation objectives with the organizational strategy; Learn how to design an organizational innovation framework;
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Select the relevant KPIs and establish a monitoring process of your innovation performance; Integrate innovation to other existing organizational systems; Address initiatives to support innovation culture development.
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Course Overview
Agenda Day 1 - Introduction to Innovation Performance
Day 2 - Innovation capabilities
Day 3 - Innovation performance management and measurement
9:00 - 17:00
9:00 - 17:00
9:00 - 16:45
Innovation Overview
Innovation strategy
Innovation Framework
What is innovation?
Goal setting;
Advantages of becoming highly innovative;
Investment opportunities.
The importance of implementing a Performance Innovation System;
Innovation types; System components; Innovation Performance framework governance; Organizational innovation processes;
Innovation culture development
Architecture;
Processes and organizational structure;
The Performance Innovation System tools;
Talent management;
The Performance Innovation System
Best practices in innovation culture development;
Agenda
Overview on Performance Innovation
The Performance Innovation System
governance; Innovation Project Management.
Internal innovation department:
Innovation Management Industry evolution;
Idea generation
Innovation performance analysis
Idea generation and development processes;
Benefits of using KPIs;
Innovation portfolio management:
KPIs to evaluate innovation;
incremental and radical innovations;
Innovation from users;
New business ideas scaling;
Technology analysis;
Commercialization of new ideas.
Intellectual property protection;
Educational Resources
competencies and role.
Decision-making based on KPIs results analysis; Benchmarking innovation performance KPIs. Review and Certification Exam
Innovation and Contract Theory;
Course review;
Research & Development capability;
Certification Exam.
Examples: Open Source Software (OSS)
Facilitator
& Crowdsourcing.
Testimonials
Course Fees
“I highly enjoyed the course. Even though I’ve attended KPI courses before, it was a great refresher as it relates directly with my current job. The flow of the content was done systematically and was easy to be understood. I highly recommend this course to the colleagues as the content is extremely useful to be applied in the Public Sector. Especially those who are having issues coming up with or implementing performance measures in their organization.” Nadzri Yahya, Senior Special Duties Officer, Prime Minister’s Office, Brunei
“What I’ve learned from the course is very useful for me as we are in the process of establishing new KPIs for our group.”
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On-gard Wijitjitlert, Business Development Manager, Kingfisher Holdings, Thailand
“The course is useful for companies, that started implementing KPIs or are interested in improving the process of implementing KPIs.” Fong San Nee, Senior Project Manager, NCS Pte. Ltd, Singapore
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Pre-course This part of the learning experience is meant to ensure a smooth transition to the face to face training. Participants are required to take the following steps: Needs assessment - complete a questionnaire to determine a tailored and relevant learning experience; Pre-course evaluation quiz - take a short quiz to establish the current level of knowledge; Guidance and schedule - analyze a document presenting guidelines on how to maximize your learning experience;
Expectations - share your expectations regarding the training course; Pre-requisite reading - go through a series of documents to better understand the core-course content.
Core course
Analyzing how to ensure a successful innovation framework by following a well-defined process; Examining practical insights for developing an innovation culture and generating ideas; Assessing data collection process, system governance, data analysis process and best practices; Gaining both theoretical knowledge and practical skills in innovation performance, which will enable them to implement innovation best practices in the organization.
After-course
Forum discussions - initiate a discussion and contribute in a discussion opened by another participant; Action plan - create a plan for the actions and initiatives you intend to implement after the training course; In-house presentation - create and submit a short PowerPoint presentation to present your colleagues the knowledge you have accessed during the training course; Additional reading - go through a series of resources to expand your content related knowledge;
We strongly recommend that you obtain the Certified Innovation Performance Professional title, as this endorses your skills and knowledge related to this field.
Inclusions Course materials that consist in: Course slides; Course notes.
The course fee covers the cost of the certification process, valued at $350, ensuring a smooth certification system.
Premium Subscription on smartKPIs.com available for 6 months, providing access to 500 fully documented KPIs and over 20.000 KPIs enlisted; One research report from the Top 25 KPIs series. Free access to all webinars from 2014 to 2015 Performance Management series.
Course Fees
Learning journal: reflect upon your 3 stages learning experience and complete a journal.
Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam; Certificate of Attendance (hard copy): after participating at the 3 days of onsite training course; Certified Innovation Performance Professional diploma (hard copy): after successfully completing all of the 3 stages of the learning experience.
Facilitator
The learning process is not finalized when the core-course ends. Participants are required to take the following steps:
The certification process is finalized only when you complete all of the 3 stages of the learning experience. Nonetheless, you will receive a:
Educational Resources
The “Certified Innovation Performance Professional” training provides an interactive practice-based learning environment in which participants focus on:
Evaluation
Agenda
Forum introduction - share an introduction message to present yourself to the other course participants;
Course Overview
Learning experience
Educational Resources
Registration Form
The KPI Infographic Catalogues: Innovation Best Practices, Glossary of Terms; Fact sheets: Innovation testimonials; Innovation process architecture: Graphic representation of the main
innovation phases;
Other Resources: Consists of articles, whitepapers or case studies relevant for innovation performance.
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Course Overview
Facilitator Andrada-Iulia Ghețe Head of Innovation
Andrada Ghețe is the Head of Innovation and certified trainer within The KPI Institute, a research institute specialized in business performance.
Andrada is currently coordinating the Innovation capability of The KPI Institute and is also responsible with developing and delivering courses both on Benchmarking and Innovation Performance. Moreover, she also conducts research activities, which involve documenting KPIs in various functional areas and industries and is one of the active editors of the Performance Magazine, publishing articles in the field of Innovation.
“She was very good trainer and was able to connect the topic to us very well. Her flexibility in teaching and patience added a great value to us ... Thanks! She is one of the best trainers that I have seen. Good luck to her.” Agenda
Boasting solid international professional experience, she is an engineer specialized in business research, performance management, process improvement, as well as training and course development.
Testimonials
Sajda Al-Foori, Officer Follow up and Evaluation, Oman Air, Kuala Lumpur
She is professionally certified in project management, in working with KPIs and successfully completed the Master Trainer Program facilitated by The Association for Talent Development (ATD).
Hasniza Mohd Hassan, Senior Manager, Multimedia Development Corporation, Malaysia
She gained her experience in challenging environments within multinational companies, such as Allianz Global Corporate & Specialty Munich, where she developed strong communication and negotiation skills, along with a sense of rigorous project planning. Moreover, the educational experience acquired during her Masters at Technical University of Munich enabled Andrada to be creative and develop great research skills.
“This course is really good and important to improve organizations’ activity and bring it to success.”
Andrada is also a PhD candidate in Engineering and Management and a seminar lecturer of Human Resources Management and Manufacturing Systems Engineering. She has published more than 10 scientific articles for international conferences, as a result of her academic research activities, in fields ranging from engineering and performance management to marketing and education.
“What I’ve learned from the course is very useful for me as we are in the process of establishing new KPIs for our group.”
Educational Resources
“Thanks for a very informative and enlightening session. It would certainly assist me in the long run, to further enhance our corporate performance measurement and management.”
Bunnet Som, Cellcard, Cambodia
Facilitator
On-gard Wijitjitlert, Business Development Manager, Kingfisher Holdings, Thailand
Training Courses Catalogue 2016 Course Fees
The KPI Institute offers a broad set of training courses customized to specific functional areas, industries or topics related to performance management. Access the Training Courses Catalogue below for the complete training offer.
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Registration Form
The KPI Institute is a research institute specialised in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance, and from customer service to innovation performance. Insights are disseminated through a variety of publications, subscriptions services, and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered through training and advisory services.
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Course Overview
Course Fees Course Date
General Fee
The KPI Institute Early Members Bird 1
30 Nov - 2 Dec
$2,350 USD
$2,250 USD
$1,850 USD by August 30th
Early Bird 2
2 or More Participants
Registration Deadline
$2,050 USD by October 30th
$1,750 USD
24 November
*The course fee includes course materials, lunch and coffee breaks.
Accommodation
Park Royal Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia
Accommodation is not covered by the attendance fee and it needs to be arranged separately by participants.
Organize this training course in-house
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If you have a group of five or more to train you can save time and money by running this training course in-house. Use the contact details provided below to request a customized offer from one of our training solution specialists.
For more details visit:
Agenda
Venue
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Human Resources Development Fund (HRDF) Information The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive financial assistance up to 100% to cover the training cost incurred, at both regional and international level. Facilitator
The increasing number of requests for performance improvement projects within your region has upgraded our services offering, bringing you the opportunity to acquire both the theoretical knowledge and practical skills for working with KPIs, now available to you through the HRDF program! You can claim from the HRDF the following: Course fees Daily allowance: should cover participants’ meals, land transportation & accommodation Airfare (If applicable)
Please click here for more info
Middle East Division
SE Asia Division
Headquarters
Sibiu City Center Somesului Street, No. 3 - 550003 Sibiu, Romania T: +40 3 6942 6935 M: +40 7 4706 0997 office@kpiinstitute.org
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Wisma UOA II 21 Jalan Pinang, Unit 11-10, 50450 Kuala Lumpur, Malaysia T: +60 3 2742 1357 M: +60 11 3303 2135 office@kpiinstitute.org
Life.lab Building 198 Harbour Esplanade, Suite 606, Melbourne Docklands, VIC 3008, Australia T: +61 3 9028 2223 M: +61 4 2456 8088 office@kpiinstitute.org
Sibiu Office
Dubai Office
Kuala Lumpur Office
Melbourne Office
Registration Form
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Course Fees
European Division
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Course Overview
Registration 3 ways to register: Online
Registration form *Please fill out all the fields below
store.kpiinstitute.org
Direct contact
Title First name
Oana Gavril oana.gavril@kpiinstitute.com M: +60 11 3303 2135
Telephone
Registration form Use one of the following options:
Email Training course Date of training course Job title
Complete this form and fax it to our Australian Office at: +61 3 8395 6544
Department
Email us with your registration details
Organization
Credit card 1. Fill in and submit the registration form available online at store.kpiinstitute.org 2. Pay by credit card using the online facility; 3. A tax invoice together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed).
1. Send an email containing your contact details and registration request; 2. An email confirmation containing the tax invoice and bank account details will be sent to you; 3. Proceed with the attendance fee payment by bank transfer;
5. A tax receipt together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed).
Address
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State / Province
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How did you hear about us?
Registration cancellation procedure Any withdrawals have to be announced at least two weeks before the beginning of the course, through fax or e-mail. In this situation, the attendance fee will be refunded, less $400 retained for administrative expenditure. The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date. If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged. If you have confirmed and made the attendance fee payment but you didn’t attend the course, the course attendance fee will not be refunded.
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4. Send through email the proof of the payment transaction completion;
Industry
Course Fees
Bank transfer
Organization size
Facilitator
Payment:
Educational Resources
Sasikala Annamalai sasikala.annamalai@kpiinstitute.com T: +60 3 2742 1357
Last name
Agenda
Call us and we will assist you through the registration process.
If you attend the course only partially (one day or a limited number of sessions), you will not benefit from any attendance fee reduction or refund.
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