Certified Personal Performance- Kuala Lumpur 2016

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PERSONAL PERFORMANCE

Personal Performance Framework v 1.0 2015

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Certified Personal Performance Professional Kuala Lumpur, Malaysia 2016 editions: 8 - 9 December

Recover up to 100% of training costs via the Human Resources Development Fund The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive financial assistance up to 100% to cover the training cost incurred, at both regional and international level. For terms and conditions please refer to page 6.

Attain a structured approach to your life by accessing a standardized personal performance framework

Over the last 6 years, The KPI Institute team focused on developing an integrated framework for improving your personal performance, resulting in: A database of over 700 Personal KPIs from 5 Productivity Areas (Finances, Home Economics, Personal Development, Planning and Process Management) and 5 Well-being Domains (Fitness, Health, Nutrition, Relationships and Work-life balance); Tens of articles and other research materials on personal performance, published on PERFORMANCE Magazine; Dozens of interviews with management practitioners, academics and consultants on issues such as personal performance tools and techniques or work-life balance.

3 Key Business Benefits Design your own personal performance system; Experience the daily applicability of theoretical concepts by practicing a sound framework to improve your personal performance; Complete a unique international learning program and obtain a premium recognition: The Personal Performance Professional Certification. “Thanks for a very informative and enlightening session. It would certainly assist me in the long run, to further enhance our corporate performance measurement and management.�

Hasniza Mohd Hassan, Senior Manager, Multimedia Development Corporation, Malaysia Info at: www.kpiinstitute.org | AU: +61 3 9028 2223 | UAE: +971 4 311 6556 | MY: +60 3 2742 1357 | RO: +40 3 6942 6935

Course Overview

Course Overview Nowadays, the importance and benefits of measuring and managing performance within an organization are broadly known and agreed upon. However, seeing beyond organizational limits, performance-related principles and tools can also be useful for improving one’s personal performance, from physical activity to healthy lifestyle, from family life to leisure and from career planning to continuous learning.

Professionals interested in personal performance

Top/middle/lower management people

Personal performance experts

Develop your self-awareness and accountability by designing your own tools to monitor personal performance; Get motivated to implement life changes by experiencing the daily life applicability of theoretical concepts; Improve your productivity both at work and outside working hours; Develop your ability to measure personal performance in a standardized and effective manner.

Learning objectives By the end of this course, participants will be able to: Explain the fundamentals of managing personal performance; Use personal performance measurement tools efficiently; Define effective goals and measure their attainment with KPIs;

Registration Form

For experts in this field, the need for a more rigorous approach to deploying personal performance tools and techniques is one of the main aspects addressed by the “Certified Personal Performance Professional� training course. This category of professionals already uses specific practices, has already implemented certain personal improvement processes and tools, but the need to identify improvement opportunities still remains. Experts also need examples of good practices in the field, and the course is a great opportunity to learn from the trainer and other persons with a great interest in personal performance.

Obtain better personal and professional results by implementing a clear and integrated approach to personal performance;

Course Fees

Individuals from top/middle/lower management, regardless of their field of expertise and their respective organizations, will be provided with the information and techniques needed for improving performance and productivity at a personal level, with great impact on performance within working hours. By sharing good practices in improving personal performance, the participants and the trainer can come up with solutions to the existing challenges in this new field.

Benefits

Facilitator

Everyone interested in increasing their personal performance and productivity, establishing clear life directions, learning efficient methods to manage information, time and stress. Also, professionals interested in finding a better work-life balance will acquire the information and best practices needed to make better use of their time and, eventually, boost their personal performance.

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Educational Resources

Participants profile

Agenda

This course is designed as a three-day interactive program that will help you understand personal performance. It focuses on explaining the benefits of having a structured approach to life, on clarifying the specific processes and tools, as well as on the implementation of a sound personal performance framework.

Practice different techniques to manage information, time and stress; Apply different tools and techniques to increase personal productivity and efficiency.

www.kpiinstitute.org | office@kpiinstitute.org | Certified Personal Performance Professional

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Course Overview

Agenda Day 3 - Improving Personal Performance

9:00 - 17:00

9:00 - 17:00

9:00 - 16:45

Performance Measurement: From Organizations to Personal Life Philosophy & principles of personal performance; Structured vs. unstructured approach to life; Terminology, tools and systems or reference points; Governance; Timing and cycles; Location.

Well-being. Physical and Social Performance Well-being essentials; Physical performance goals; Physical performance measurement; Physical performance enablers: gadgets and apps; Activity: Generate your Physical Performance Plan; Social performance essentials; Social goals; Social KPIs measurement; Activity: Generate your Social Performance Plan.

Time and Energy Management Daily connection with 10 yearly goals; Activity: reconnecting with the personal goals; Daily intention setting; Activity: building the daily intention; To do lists; Activity: building efficient To do lists; Prioritizing by value; Activity: Prioritizing the To do lists; The top 3 priorities technique; The Pomodoro technique; Daily evaluation; Multitasking; Procrastination; Activity: Procrastination - reasons and solutions.

Professional and Financial Performance Professional performance essentials; Professional goals; Professional KPIs measurement; Professional performance enablers: gadgets and apps; Activity: Generate your Professional Performance Plan; Financial performance essentials; Financial goals; Financial KPIs measurement; Financial performance enablers: apps Activity: Generate your Financial Performance Plan.

Performance and Workflow Efficiency Handling office clutter; Inbox 101: how to achieve email mastery; Improving your information management skills; Activity: Working style case study.

Paving the Road to Performance with Efficient Communication Principles of efficient communication; Assertiveness; Conflict resolution; Activity: Finding solutions for different conflicts; The importance of listening skills; Activity: Active listening.

Review & Certification Exam Course review; Certification Exam.

Course Fees

The Personal Performance Plan II Personal goals. The Goal Setting Theory; Personal KPIs; Target setting; Activity: Choose the right KPIs for each objective!

Opportunity analysis and decision making; Activity: Improve your decision making process.

Emotional and Spiritual Performance Emotional performance essentials; Emotional goals; Emotional KPIs measurement; Emotional performance enablers: apps; Activity: Generate your Emotional Performance Plan; Spiritual performance essentials; Spiritual goals; Spiritual KPIs measurement; Spiritual performance enablers: apps; Activity: Generate your Spiritual Performance Plan.

Facilitator

The Personal Performance Plan I Driving Personal Performance: the Self-Determination Theory of motivation; Activity: Identify your motivational factors; Presentation of the Personal Performance Plan; Envisioning: personal life purpose; Activity: Define your personal life purpose; Envisioning: personal mission; Activity: Define your personal mission; Envisioning: personal vision; Activity: Define your personal vision; Envisioning: personal values; Activity: Define your personal values; Envisioning: the personal SWOT analysis; Activity: Generate your SWOT analysis!

Educational Resources

Day 2 - Developing the Personal Performance Plan

Agenda

Day 1 - Understanding Personal Performance

www.kpiinstitute.org | office@kpiinstitute.org | Certified Personal Performance Professional

Registration Form

Work-life Balance The Personal Performance Plan development; Personal and professional life balance; Stress management essentials; Activity: coping methods.

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Pre-course This part of the learning experience is meant to ensure a smooth transition to the face to face training. Participants are required to take the following steps:

Core course The “Certified Personal Performance Professional” training provides an interactive practicebased learning environment in which participants are:

After-course The learning process is not finalized when the core-course ends. Participants are required to take the following steps:

We strongly recommend that you obtain the Certified Personal Performance Profession title, as this endorses your skills and knowledge related to this field.

Inclusions Course materials: Course slides; Course notes.

The course fee covers the cost of the certification process, valued at $350, ensuring a smooth certification system.

Action plan – create a plan for the actions and initiatives you intend to implement after the training course;

One research report from the Top 25 KPIs series;

“Understanding Personal Performance” webinar – view a short webinar offering an introduction into the world of measuring personal performance;

Facilitator

Forum discussions – initiate a discussion and participate in a discussion opened by another participant;

Premium Subscription on smartKPIs. com available for 6 months, providing access to 500 fully documented KPIs and over 20.000 KPIs enlisted

In-house presentation – create and submit a short PowerPoint presentation to present your colleagues the knowledge you have accessed during the training course;

Educational Resources

Applying the acquired concepts through exercises; Analyzing case studies and identifying solutions for the challenges encountered; Using templates to monitor personal performance; Sharing experiences and good practices in measuring personal performance and productivity; Constantly evaluating the level of knowledge through short quizzes to support the final test.

The certification process is finalized only when you complete all of the 3 stages of the learning experience. Nonetheless, you will receive a: Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam; Certificate of Attendance (hard copy): after participating at the 3 days of onsite training course; Certified Personal Performance Professional diploma (hard copy): after successfully completing all of the 3 stages of the learning experience.

Agenda

Needs assessment – complete a questionnaire to determine a tailored and relevant learning experience; Pre-course evaluation quiz – take a short quiz to establish the current level of knowledge; Guidance and schedule – analyze a document presenting guidelines on how to maximize your learning experience; Forum introduction – share an introduction message to present yourself to the other course participants; Expectations – share your expectations regarding the training course; Pre-requisite reading – go through a series of documents to better understand the core-course content.;

Course Overview

Evaluation

Learning experience

Free access to all webinars from the 2014 to 2015 Performance Management series.

Additional reading – go through a series of resources to expand your content related knowledge; Learning journal – reflect upon your 3 stages learning experience and complete a journal.

Course Fees

Educational Resources The KPI Infographic; The qualitative reports “Performance Management in 2012” and “Performance Management in 2013”; Fact sheets: Personal Mission Statements, Personal Vision Statements, List of Catalogues: Personal Performance Gadgets; Personal Performance Apps; Video doodle: “What is KPI, a KRI and Metrics” Other resources : Consisting in books and videos, relevant for personal performance.

Registration Form

Values, Motivation Theories, Well-being Definitions, Key Fitness Trends, Key Nutrition Trends, Spirituality Definitions;

“I would rate the training 10 out of 10 and would highly recommend to others. The facilitator managed to get excellent group interaction right from the beginning, the KPI course was interesting, informative and very well presented.”

Mohamed Salah El-Dein, Learning & Development Manager, Salehiya Medical, Saudi Arabia

www.kpiinstitute.org | office@kpiinstitute.org | Certified Personal Performance Professional

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Course Overview

Facilitator Aurel Brudan

CEO of The KPI Institute

As an educator, Aurel has accumulated hundreds of hours of experience in a variety of settings, from open and in-house training delivery to tutoring management for the University of Melbourne. Aurel is a member of the Academy of Management, the Australian New Zealand Academy of Management, the Australian Marketing Institute and Fellow of the Australian Institute of Management.

“This course is very good and it is a useful tool that can improve the KPIs setting process for me and my colleagues.”

Mohd. Norazlin Bin Dato Paduka Haji Kassim, Senior Training Officer, Civil Service Institute, Brunei

“The course content was very detailed and all the topics delivered during this course were related to my area of work.

In addition, the case studies’ exercises have given me confidence as well the basic knowledge for developing and implementing KPIs, and also identifying the correct ones, the stages involved in developing them, etc.”

Mohammad Bin Tusin, Senior Management Services Officer, Management Services Department, Brunei

“This course is really good and important to improve organizations’ activity and bring it to success.”

Facilitator

Aurel has tertiary qualifications in both Economics and Marketing, complemented by postgraduate certificates in Advanced Learning and Leadership, as well as in Research Commercialization from the Melbourne Business School in Australia. Aurel is also in the final stages of his PhD. candidature, researching Integrated Performance Management Systems at the University of Melbourne.

Malik Murad Ali, IT Director, MYDIN, Kuala Lumpur

Educational Resources

As a consultant, Aurel conducted numerous performance management system implementations using solutions such as the Balanced Scorecard, operational dashboards and functional performance scorecards. Among his most important clients are Australia Post, the Australian Federal Administration, the Victorian State Government, Brisbane City Council, National Australia Bank, Qatar Supreme Council Of Health and SABIS.

“Finally, a professionally run course on KPI and scorecards development. It was a brilliant 5 days’ workshop and enjoyed every minute of it. Thank you,!”

Agenda

Aurel Brudan is the founder and CEO of The KPI Institute, the global authority on Key Performance Indicators research and education. Under his coordination the Institute research team documented over 7,800 KPI examples from 16 functional areas and 25 industries, reviewed 1,250+ performance reports from 125 countries and referenced 30,100+ resources, the result being www.smartKPIs.com, the premier destination for quality performance management and measurement resources. Other research programs resulted in the development of two maturity models for performance management and measurement, as well as the establishment of the KPI Management Framework to provide the theoretical base for the Certificate in Key Performance Indicators Management.

Testimonials

Bunnet Som, Cellcard, Cambodia

Training Courses Catalogue 2016 Course Fees

The KPI Institute offers a broad set of training courses customized to specific functional areas, industries or topics related to performance management.

Access the Training Courses Catalogue below for the complete training offer.

www.kpiinstitute.org | office@kpiinstitute.org | Certified Personal Performance Professional

Registration Form

The KPI Institute is a research institute specialised in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance, and from customer service to innovation performance.

Insights are disseminated through a variety of publications, subscriptions services, and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered through training and advisory services.

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Course Overview

Course Fees Course Date

General Fee

The KPI Institute Early Members Bird 1

8 - 9 December

$2,350 USD

$2,250 USD

$1,850 USD by September 8th

Early Bird 2

2 or More Participants

Registration Deadline

$2,050 USD by November 8th

$1,750 USD

1 December

*The course fee includes course materials, lunch and coffee breaks.

Accommodation

Park Royal Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia

Accommodation is not covered by the attendance fee and it needs to be arranged separately by participants.

Organize this training course in-house

Our dedicated team can provide you with assistance, information and guidance to help you plan your next training course and ensure you enjoy the services and comfort at a first class hotel.

Follow us on:

We invite you to contact the event manager to enquire about special rates from the venue.

/smartKPIs

The KPI Institute Store Official Course Webpage

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Educational Resources

If you have a group of five or more to train you can save time and money by running this training course in-house.

Use the contact details provided below to request a customized offer from one of our training solution specialists.

For more details visit:

Agenda

Venue

/kpiinstitute

Organize this training Human Resources Development Fund (HRDF) Information course in-house

The HRDF starts the up-skilling of Malaysian workforce by allowing employers to receive financial assistance up to 100% to cover the training cost incurred, at both regional and international level.

Facilitator

The increasing number of requests for performance improvement projects within your region has upgraded our services offering, bringing you the opportunity to acquire both the theoretical knowledge and practical skills for working with KPIs, now available to you through the HRDF program!

You can claim from the HRDF the following: Course fees Daily allowance: should cover participants’ meals, land transportation & accommodation Airfare (If applicable)

European Division

Middle East Division

SE Asia Division

Headquarters

Sibiu City Center Somesului Street, No. 3 - 550003 Sibiu, Romania T: +40 3 6942 6935 M: +40 7 4706 0997 office@kpiinstitute.org

The Fairmont Dubai Suite 13 - Office 2103, 21st Floor, Sheikh Zayed Road, PO BOX 119724, Dubai, UAE T: +971 4 311 6556 M: +971 55 787 6427 office@kpiinstitute.org

Wisma UOA II 21 Jalan Pinang, Unit 11-10, 50450 Kuala Lumpur, Malaysia T: +60 3 2742 1357 M: +60 11 3303 2135 office@kpiinstitute.org

Life.lab Building 198 Harbour Esplanade, Suite 606, Melbourne Docklands, VIC 3008, Australia T: +61 3 9028 2223 M: +61 4 2456 8088 office@kpiinstitute.org

Sibiu Office

Dubai Office

Kuala Lumpur Office

Melbourne Office

Registration Form

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Course Fees

Please click here for more info

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Course Overview

Registration 3 ways to register: Online

Registration form *Please fill out all the fields below

store.kpiinstitute.org

Direct contact

Title First name

Oana Gavril oana.gavril@kpiinstitute.com M: +60 11 3303 2135

Telephone

Registration form Use one of the following options:

Email Training course Date of training course Job title

Complete this form and fax it to our Australian Office at: +61 3 8395 6544

Department

Email us with your registration details

Organization

Credit card 1. Fill in and submit the registration form available online at store.kpiinstitute.org 2. Pay by credit card using the online facility; 3. A tax invoice together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed).

1. Send an email containing your contact details and registration request; 2. An email confirmation containing the tax invoice and bank account details will be sent to you; 3. Proceed with the attendance fee payment by bank transfer;

5. A tax receipt together with the registration confirmation will be sent to you via email (after the attendance fee payment is confirmed).

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Registration cancellation procedure Any withdrawals have to be announced at least two weeks before the beginning of the course, through fax or e-mail. In this situation, the attendance fee will be refunded, less $400 retained for administrative expenditure.

The attendance fee will not be refunded if the withdrawal from the course takes place less than 2 weeks before its start date. If you find yourself in the impossibility to attend the course after the registration process is already completed you may delegate another person to attend the course in your place without any further fees charged. If you have confirmed and made the attendance fee payment but you didn’t attend the course, the course attendance fee will not be refunded.

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4. Send through email the proof of the payment transaction completion;

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Payment:

Educational Resources

Sasikala Annamalai sasikala.annamalai@kpiinstitute.com T: +60 3 2742 1357

Last name

Agenda

Call us and we will assist you through the registration process.

If you attend the course only partially (one day or a limited number of sessions), you will not benefit from any attendance fee reduction or refund.

www.kpiinstitute.org | office@kpiinstitute.org | Certified Personal Performance Professional

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