CV BOOK - The Lisbon MBA Part Time 12-14

class of 2012-2014 resume book

part-time 2012-2014 class profile

MALE 78%

FEMALE 22%

GENDER BALANCE

SOCIAL SCIENCES 10%

SCIENCES 17%

ARTS 2% ENGINEERING 48%

ACADEMIC BACKGROUND

MANAGEMENT & ECONOMICS 23%

AVerAGe AGE

34 YeArs

AVerAGe ProfessioNAL eXPerieNCe

11 YeArs iNTerNATioNAL TALeNT for THe GLoBAL MArKeTPLACe

WHY RECRUIT

The Lisbon MBA is a pioneering, innovative program and known to be the best part time MBA program in Portugal. A prestigious MBA that benefits from the combined expertise acquired over the years of the two best Portuguese Business schools, to reflect the challenges of the global economy and to enable students to become successful leaders anywhere in the world.

from The Lisbon MBA Part Time?

THE STUDENTS DIVERSITY AND POTENTIAL

A distinctive trace of a thriving MBA is the students’ variety, which allows, to the exceptional group of talented professionals who join the program, the opportunity to grow in experience and knowledge.

Our journey toward success achievement is unique in Portugal and is shared by students with different cultures, academic backgrounds, work and life experiences, interests and perspectives.

Besides the students profile diversity and personal qualities, the selection process takes into account the professional progression potential, the quantitative data analysis capacity and the interpretative skills.

THE FACULTY INTEGRATING THEORY AND PRACTICE

The Lisbon MBA presents students the best prepared faculty body in the country, with both significant professional experience and solid international academic backgrounds. This combination ensures that classroom content is scientifically relevant and updated with the latest business practices. our faculty members are recognized experts in their fields and work to ensure that their teaching is exceptional.

THE PROGRAM TRAINING MANAGERS, DEVELOPING LEADERS

The program is a flexible and innovative response for people who have a great variety of professional needs.

Together with core general management courses, each student specializes in the areas that best fit their professional goals by choosing from a wide range of elective courses. With a demanding, yet flexible program, we encourage each participant personal and professional development through systematic training in a range of skills, such as analytical capacity, forming an integrated vision of a company, team working and the ability to work under pressure. The Lisbon MBA grants to the participants who successfully complete the program the ability to find new ways of approaching management issues developing a creative leadership.

To enhance your profile:

CORPORATE INSIGHT SESSIONS

The program invites companies of different industries and sectors to present themselves, their brand and their positioning. Companies are also invited to share with students the trends and challenges of their sector as top managers.

Students interact in an informal way.

BUSINESS CONSULTING LAB PROJECT COURSE

MBA Students act as consultants hired by the company and are supported by the teachers in the approach to a real project providing feasible solutions.

During this 3 months project, the company will benefit from the expertise and knowledge of MBA students and faculty.

EXECUTIVE ON-CAMPUS

Give your company’s experts the opportunity to teach a two hour class to MBA students. select the preferred topic and the speaker and join the class as a professor for a day.

To SUPPORT the students:

SPONSORING STUDENTS

A company might support their employees during their MBA as a way to recognize their potential and to contribute to their development as future managers and leaders. Companies sponsoring students might benefit from direct returns on this investment already during the program.

The sponsorship can be materialized in different ways according to the company and the students goals.

AWARDING SCHOLARSHIPS

For companies that are looking for special talent in specific areas, the awarding of a scholarship based on criteria such as merit, need or diversity might be aligned to the company’s goals and can fit its purposes in specific geographic locations and/or knowledge areas.

PRIZES AND AWARDS

Offering a special award or delivering a specific prize to recognize a competence, a career or a given performance in one area is a way to establish a link with the MBA program in an area that fits the company’s positioning and projects the values of the company in the business arena.

2012-2014 PART-TIME CLASS Professional Profiles Altino Álvares

altino.alvares12@thelisbonmba.com +351 939 322 340 Portuguese

EDUCATION

Career Summary

Executives Advanced Management Program, Universidade Católica Portuguesa, Lisbon | Computer Science & Computer Engineering, Instituto Superior de Engenharia de Lisboa

17 years’ experience in Industrial Development and Innovation Management based on Electronics Engineering and Computers science and extensive focus in business strategy in utilities (Electricity, Water and Gas) and Electric mobility sectors, with a strong focus in innovation. Strives to develop new business opportunities and great interest in innovation and stakeholder engagement.

LANGUAGES Portuguese (Native), English (Fluent), Spanish (Basic)

ADDITIONAL INFORMATION

BIS, Social Innovation Pool (Portugal), Entrepreneurship Tutor, 2013 | “MBA à La Carte” co-founder (Portugal), The Lisbon MBA presentations forum, 2013 | Managed and promoted the process who led Janz to win the 1st EDP Innovation award, EDP (Electric utility of Portugal), 2012 | Microchip Tech Inc. (Arizona, USA), Master’s 2002, won a robotic prize with Energy efficiency algorithm, 2002

PROFESSIONAL EXPERIENCE

1995 – 1997 Contar - Electrónica Industrial Portugal Industrial Development Senior Engineer • Monitoring and benchmark technologies and development to redesign features products and production process • Managed & Developed the 1st Portuguese Electronic Water meter for Lisbon Water utility, EPAL • Developed the 1st Portuguese Energy Meter with data logging for Electricity utility of Portugal, EDP

1997 – 2010 Contar - Electrónica Industrial Portugal Industrial Development Director • Responsible for Research and development Engineering teams, directly responsible for 12 people • Developed and implemented several key projects related with Energy, Water and Gas

2007 – 2011 EDP – InovGrid ACE (Consortium) Portugal Project Director • Steering Committee Member, in executive representation of Contar and Janz CE administrator • Project Director for Electricity Meter and communication in Smartgrid project, deployment in InovCity, Évora • Responsible for managing Conceptual, Functional and Technical Project Specification teams • Reporting directly to the Board of the consortium

2010 – Present Contar - Electrónica Industrial Portugal Head of Corporate Strategy • Responsible for business strategy, including product portfolio, business pipeline and innovation management • Expanding current customers • Develop business opportunities in Africa, South America and Asia • Manage international partnership to create and respond to business opportunities

Ana Côrte-Real

ana.cortereal12@thelisbonmba.com +351 939 382 618 Portuguese

EDUCATION

Career Summary

Post-graduation in Clinical Trials, Universidade Lusófona Post-graduation in Biology, Universidade de Évora Undergraduate Degree in Biology, Universidade de Aveiro, Portugal

Working in Clinical Research from Clinical Trial Assistant, SC, Clinical Research Associate, Clinical Team Lead to Clinical Project Manager (CPM) for the last 8 years. Worked in coordination of multinational clinical studies (phase I-IV) across Europe, North America, Latin America and Asia. Currently working as CPM, managing project teams across Europe, US and Asia. Have been accountable for multinational studies, ensuring high performance of the team, both locally and globally and management of the budget consumption and timelines.

PROFESSIONAL EXPERIENCE

2007 – 2008 KeyPoint, Scientific Consulting, Lda Portugal Clinical Research Associate • Clinical trials monitoring

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2008 – 2009 BIAL - Portela&Cª., S.A Portugal Clinical Research Associate • Regulatory/IRB submissions • Assisting the Clinical Trials • Management Teams • Clinical trials monitoring phase I-IV

2009 – 2010 BIAL - Portela&Cª., S.A Portugal Assoc. Clinical Trial Manager • Clinical Trial Manager support to conduct international Phase I, Phase II and Phase III studies in: Study set-up • Co-monitoring visits • Tracking study status • Revision of all Visit Reports within the Project

2010 - 2011 Quintiles Portugal Senior Clinical Research Associate • Clinical Monitoring of a variety of protocols, site and therapeutic areas • Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Intermediate), French (Basic)

2011 - 2013 Quintiles Portugal Clinical Team Lead • Guide and direct the work of CRAs on site, providing mentoring to ensure quality deliverables • Ensure that clinical monitoring tasks are conducted in accordance with protocol, process, quality standards

2013 - 2014 Quintiles Portugal Clinical Project Manager • Manage and co-ordinate efforts of cross-functional project teams to support milestone achievement and to manage study issues and obstacles and nsure consistent use of study tools • Primary project contact with Sponsor to ensure clear communication and reporting schedules are adhered to • Provide input for the development of proposals for new work and manage project budgets, in proposal development and in the bid-defense process with guidance

2012-2014 PART-TIME CLASS Professional Profiles Ana Filipa Faria

anafilipa.faria12@thelisbonmba.com +351 919 300 924 Portuguese

EDUCATION

Career Summary

Postgraduate Degree in Marketing and International Business - INDEG - ISCTE Business School, Lisbon, Portugal | Undergraduate Degree in International Business, Minor in Economics – James Madison University, Harrisonburg, VA, U.S.A.

Account management, Strategic Marketing, and Brand Management in Healthcare with skills in the development of the marketing plan, promotion and sales of various product lines. Proven ability to manage key account relationships and large-scale projects, highly skilled in negotiating with customers.

PROFESSIONAL EXPERIENCE

2003 – 2007 Quintiles Portugal Sales Representative • Procter & Gamble Pharmaceuticals, responsible for calling on doctors to promote and sell a bisphosphonate for osteoporosis therapy. Included consultation with doctors regarding vertebral, non-vertebral, and hip fracture risk reduction. Promotion of drugs and negotiation at the pharmacy level • Novartis Pharma, responsible for calling on doctors to promote and sell drugs for cholesterol, heart disease and blood pressure • Aventis Pharma, responsible for calling on doctors to promote and sell drugs for osteoporosis – Actonel, cardiovascular disease and antibiotics for respiratory infections

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Fluent), French (Basic)

2007 – 2013 DePuy Synthes Portugal Product Specialist Jonhson& Johnson • Territory management. Setting up and continuous sales objectives achievement, developing and implementing sales strategies • Negotiation with purchase departments in hospitals and private clinics • Development of the annual business plan • Development of the Marketing Plan • Definition of the pricing strategy • Management of market information, forecasting, and reporting • Launch of new products in the market • Sales force training to implement the marketing and sales strategy • Organization of training sessions including clinical sessions, informative presentations and workshops for customers

Ana Tomaz

ana.tomaz12@thelisbonmba.com +351 967 124 851 Portuguese

EDUCATION

Career Summary

Course component of the master degree in Transports, Instituto Superior Técnico, Portugal Undergraduate degree in Civil Engineering (5 years), specialization in structures, Portugal

PROFESSIONAL EXPERIENCE

1999 – 2000 Tecnofisil, Lda Portugal Designer Engineer • Coordination and development of road projects

LANGUAGES

Portuguese (Native), A strong knowledge in the infrastructure English (Fluent), French sector, with specialization in public-private (Intermediate), Spanish partnerships, as a result of a 15 years’ career in the sector. A large and diversified (Basic) experience both in the private and in the public sector, in middle and top management, as a consultant, designer, team leader, manager and member of administration board. Results and challenge oriented. Focus on creating 2007 – 2010 business efficiency.

Portuguese Government

2000 – 2001 Loures Parque Portugal Project Manager EM • Co-responsible for the startup company of managing car parks. Responsible for the project and construction area

2001 – 2007 Estradas de Portugal, SA Portugal Project Manager • Responsible for 1500km of roads projects • Implementation of a multidisciplinary methodology for ensuring compliance costs, deadlines and objectives

ADDITIONAL INFORMATION

Development of microenterprises in the service sector employing about 10 people and generated an annual turnover of about 350 million euros | Invited teacher, Universidade Independente, Portugal

Portugal Adviser of the Secretary of State for Public Works and Communications • Responsible for the infrastructure sectors (road, aeronautic and communications) and by supporting company businesses: TAP, CTT Postal service, EP - Estradas de Portugal, ANA Airports and NAVAir Navigation • Implemented the “Redes de Nova geração” program to increase the access to optic fiber (€183 million of financing), the new organizational model for the road sector, the Commitment to Excellence program that increased the operating results of the companies (EBITDA was multiplied by 2.8, from €349 to €974 million), and negotiated UE funds for road, aviation and communications sectors (€540 million)

2010 – 2012 Estradas de Portugal, SA Portugal Member of the Administration Board • Responsible of concessions and road network construction and operation and commercial business areas. 15 direct report lines involving a comprehensive set of about 500 workers • Co-responsible for the reorganization of the company: Contract management plan with potential savings €2.000 million; Costs and operating expenses reduction plan with a 50% reduction (€220 million); Road operating contracts with a 25% saving in maintenance costs (€450 million); Innovative system of electronic toll collection which increased the company’s revenues by €211 million • Main outcomes: NI rose 93 % (€74 to €144 million); EBITDA increased 29 % (€429 to €554 million); 1st place in the ranking of national enterprises in the services sector, public company with the highest EBITDA, OI and NI

2013 – Present Estradas de Portugal, SA Portugal Manager of Road Safety Department • Implementation of the Accident Prevention Center.

Development of a Management System for Road Safety.

Implementation of the Road Safety Observatory

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2012-2014 PART-TIME CLASS Professional Profiles António Pinheiro

antonio.pinheiro12@thelisbonmba.com +351 916 534 490 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Economics, Faculdade de Economia do Porto, Portugal

8 years of experience in the financial area, first as auditor at Deloitte and more recently as Financial Controller at Sonaegest and Sonae RP. Solid background in corporate finance, accounting and planning and management control. Strongly oriented to results and focused on continuously improving standards both individually and within organizations.

PROFESSIONAL EXPERIENCE

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Fluent), French (Intermediate)

2010 – 2012 Sonaegest Portugal Financial Controller • Responsible for preparing the budget and for monitoring the financial performance of two real estate funds with a market value worth 350 million Euros • Responsible for managing the relationship with supervision entities, namely Banco de Portugal and Comissão de Mercado de Valores Mobiliários, and for periodic reporting of information to these entities

2006 – 2010 Deloitte Portugal Auditor • Started as an analyst in 2006, promoted to Consultant in 2007 and to Senior Consultant in 2008 • Developed and coordinated fieldwork in some of Portugal’s top companies • Led teams of 3-4 members in projects involving clients in the automotive, healthcare, telecommunications and motorway sectors, among others • Experience in analyzing the design and implementation of internal control activities

ADDITIONAL INFORMATION Member of Sonae’s Innovation Committee

2012 - Present Sonae RP Portugal Financial Controller • Responsible for preparing the budget and the business plan and for monitoring the financial performance and main business indicators of Sonae’s retail real estate business unit, which manages a portfolio worth 1,7 billion Euros • Part of the project team assigned to implement Sonae’s monetization plan, which aims to release capital invested in real estate that, since 2010, was able to complete sale and leaseback operations involving Continente stores that generated proceeds worth 170 million Euros

António Pires

antonio.pires12@thelisbonmba.com +351 939 787 306 Portuguese

EDUCATION

Career Summary

Master’s Degree in Supply Chain Management, Cranfield University, UK | Undergraduate Degree in Microbiology, Universidade Católica, Portugal

14 years’ experience of management advisory and project deployment in national and international contexts. Driven by intellectual challenge and impact creation. Interested in business restructuring, strategy, new business development, and international management.

Key sectors: Financial Services, Private Equity, Pharma and Health, Technology and Information Systems.

PROFESSIONAL EXPERIENCE

1999 Procter and Gamble UK Manager of a Supply Chain Cost Reduction Program 2000 - 2003 Digital Partners Portugal Founder and Managing Partner

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2000 - 2007 Oporto Business School Portugal Project Manager • Senior Consultant in projects in the Consumer Goods, Utilities and Health Sectors. Project manager in more than 5 projects in Health Care and Consumer Goods sectors (including MIS requisites definition and package selection)

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Intermediate), French (Basic), Italian (Basic)

2007 - 2010 The Boston Consulting Group (BCG) Portugal Consultant Development of various strategy consultancy projects (some examples): • Long term strategy definition for an important player (bank) of the financial services market of an African country • Also defined de action plan to implement the new strategy and managed the implementation project with a team of 70 pax; Directly involved in MIS strategy definition • Assessed international expansion opportunities and defined new market entry strategy for a European retailer

ADDITIONAL INFORMATION

Member of several associations. Other interests: Travelling, Reading, Sports (tennis, surf, yoga, squash, diving)

2010 SONAE Distribuição Portugal Development of a project to set up a Procurement Office in India 2010 - 2011 Ministry of Economy, Innovation and Development Portugal • Special Consultant Negotiation and follow up of direct foreign investment projects above 25 M€ • Policy design to SME investment support; Advisor to major projects implementation • Advisor to the Portuguese Mobility Project • Coordinator of the National Strategy for Mineral Resources

2000 - Present Porto Business School (PBS) Portugal Invited Teacher in the Logistics Management MSc • Logistics Executive Development Programs, and In-company programs (Strategy and Business Cases) 2011 - Present AGN (Portuguese Natural Gas Association) Portugal Executive Director • Responsible for the setup and general management of the Portuguese Natural Gas AssociationStrategy for Mineral Resources

2012-2014 PART-TIME CLASS Professional Profiles António Veloso

antonio.veloso12@thelisbonmba.com +351 961 765 062 Portuguese

EDUCATION

Career Summary

Master Thesis, TU Delft, Netherlands Master Degree in Electronic & Computers Engineering, Instituto Superior Técnico, Portugal

6 years as Product Manager for the B2B market of PT. Defined mid-term strategy for Unified Comms and Customer Interaction portfolio. Now leading a product management team. Managed projects through persistency and empathy, leading teams to success, even if constituted by hierarchal superior interlocutors. Leader of synergies with other B2B markets where PT is present. My next career goal is to deepen strategic thinking for Telecom or other consumer goods sector, and create strategy plans for market targeting and profit output.

PROFESSIONAL EXPERIENCE 2013 Portugal Telecom Portugal Customer Interaction Product Manager • Leader of synergies with other markets where PT is present (Brasil, Namíbia and Cape Verde) • Recognized as managing the team by my peers and managers seek my business expertise • Accomplished doubling of sales in 2012 and 2013

2006 – 2012 PT Prime Portugal VoIP, IP Centrex and Convergence Product Manager • Project Manager to launch products which include strategy definition, product marketing plan and SI’s • Defined the mid-term strategy for Unified Communications for the B2B market of PT

LANGUAGES

Portuguese (Native), English (Proficient) Certificate in Proficiency of English, Cambridge School

ADDITIONAL INFORMATION

Published “Affective Content Analysis – Feature Extraction and Modelling” through VDM Verlag, 2011 | 2nd Euro Academy – “Passion for a new Europe Wanted”, organized by Mckinsey & Company, 2005 | Have always liked to write short stories, poetry and create abstract drawings | Grew up in Macau - China. Lived and experienced Asian culture from four to twelve years old

2014 Portugal Telecom Portugal Unified Comms & Contact Center Product Management Team Leader • Managing a portfolio with 10M€ yearly revenues with large impact in all traditional cash-flows • Responsible to transform traditional revenues into the new business • Launch of Unified Comms as a Service in a pay-peruser pricing scheme

António VIEIRA

antonio.vieira12@thelisbonmba.com +351 916 663 132 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Civil Engineering, Instituto Superior Técnico, Universidade de Lisboa, Portugal

14 years of Consulting experience in Civil Engineering, focused on infrastructure management. Expertise in project management and development of new business areas, including strategy, client relationship management, financial performance and bid management. Strong international experience.

Innovation driven.

PROFESSIONAL EXPERIENCE

1999 – 2007 Betar Consultores Lda Portugal Partner • Bridge Management Department coordination and key account manager • Responsible for the development and implementation of the current Standards and Bridge Management Systems implemented on the Portuguese road and rail authority and also on most of the road concessionaires • Team Management and Leadership experience • Structural engineer – Bridge Design • Main Clients: Aenor, Brisa, Estradas de Portugal, Metropolitano de Lisboa, Somague, Vialitoral

LANGUAGES

Portuguese (Native), English (Fluent), French (Intermediate), Spanish (Intermediate)

ADDITIONAL INFORMATION

Co-author in I&D of GOA and IMS Bridge Management Systems Several papers and presentations on international and national conferences | Member of the Portuguese Engineers Association

2007 – 2014 Quadrante Engenharia e Consultoria SA Portugal Manager of Infrastructure Department • Responsible for the development of this area of expertise in the company over a successful track record from previous activities • Leading role in strategy and business development • Key Account manager • Project manager for major building, road and bridge management services • Team Management and Leadership experience • Appraiser for real estate funds • Main Clients: Ascendi, Estradas de Portugal, Galp, IKEA, REN, Sonae, Somague

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2012-2014 PART-TIME CLASS Professional Profiles Bruno Anes

bruno.anes12@thelisbonmba.com +351 961 314 142 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Architecture, Faculdade de Arquitetura da Universidade Técnica de Lisboa, Portugal | Erasmus, Università degli Studi Roma Tre, Rome, Italy

13 years of experience in architectural design: planning, detailing, designing and coordinating projects both in the private and public sectors.

Knowledge in Design, Building and construction.

Strong problem solving, coordination and critical thinking skills. Design and detail oriented.

Independent thinker, driven by intellectual challenge.

PROFESSIONAL EXPERIENCE

2000 De Zwarte Hond Rotterdam, Holland Trainee Architect

2001 – 2004 Aires Mateus e associados Portugal Junior / Senior Architect

LANGUAGES

Portuguese (Native), English (Fluent), French (Intermediate), Spanish (Basic), Italian (Basic)

2004 – 2007 Aires Mateus e associados Portugal Project manager • Obtaining information from clients and senior management to determine functional and design requirements • Developing project designs and estimated building times and costs • Preparing specifications and contract documents for building contractors • Consulting with engineers and experts in various fields of design and integrating all elements into a unified design • Supervising and coordinating the work of architectural associates in projects and presentations • Consulting with suppliers to discuss information about materials and constructing solutions • Monitoring construction work to ensure compliance with project specifications

ADDITIONAL INFORMATION Member of the Portuguese Architects Association | Certified appraiser of real estate assets, by the “Instituto Superior de Engenharia de Lisboa”

2007 – 2014 Portugal Independent Architect, • Project control from start to finish • Developing design solutions tailored to clients’ requirements • Advising clients on project and construction related issues • Negotiating with contractors and other professionals Ministry of Justice - I.R.N. Portugal Consultant Architect • Coordinating and monitoring the work of external architects, engineers, designers, and other experts • Coordinating with internal departments the various actions for project implementation

Bruno Freitas

bruno.freitas12@thelisbonmba.com +351 964 347 759 Portuguese

EDUCATION

Career Summary

5 years’ Undergraduate Degree in Civil Engineering, Instituto Superior Técnico - Universidade Técnica de Lisboa, Portugal | Advanced Training Diploma in Structural Engineering, Instituto Superior Técnico Universidade Técnica de Lisboa, Portugal

9 years’ experience in consultancy in civil engineering, focusing on structural engineering.

Strong interest in Finance and Equity Capital Markets.

PROFESSIONAL EXPERIENCE

2005 – 2014 Portugal Consultant (as independent professional) • Structural projects of warehouses in Luanda, Angola • Project review of several buildings and warehouses, Portugal • Assistance and advisory for housing projects in Quinta do Lago, Algarve, Portugal • Advisory for a building conception in Singapore

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LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Basic)

ADDITIONAL INFORMATION

Effective Member of the Portuguese Engineers Association

2005 – 2014 JSJ Portugal Project Manager/Consultant Bridges and Viaducts • Public tender of TGV line “Lisboa-Poceirão”, participation on 3rd Tagus River Bridge project (TAVE Tejo) - €1.8b.

• Public tender of Foz do Dão (IP3), Coimbra-Viseu (alternative solution: cable-stayed bridge, 268m span) - €15M. • Review of “Douro Interior” and “Pinhal Interior” Highway Sub-Concessions projects - €2.1b.

• Sub-link A2/A12 – Setúbal (EN10) – Alto da Guerra (9 concrete overpasses and underpasses) - €2.6M. • A1 Highway extension, Coimbra (3 composite steel-concrete overpasses) - €2.5M. • Inspection of Portuguese Highway Center Concession (IP5-IC12).

• Final Design of Transnordestina railway, Pernambuco, Brazil.

Buildings • Final Design of the new Savoy Hotel, Funchal - €100M. • Baía Tower: housing and office building with 30 floors, 25 above the ground. Luanda, Angola.

• Congress Center of Crowne Plaza Hotel (CS Hotels), Funchal.

2012-2014 PART-TIME CLASS Professional Profiles Bruno Madeira

bruno.madeira12@thelisbonmba.com +351 918 303 875 Portuguese

EDUCATION

Career Summary

5 years’ Electrical Engineering degree – Power Systems, Instituto Superior Técnico, Universidade Técnica de Lisboa, Portugal | Annual Training Course on Regulation of Energy Utilities, Florence School of Regulation, Robert Schuman Centre for Advanced Studies, European University Institute, Italy

7 years’ experience in an energy regulatory context, following and being part of the many developments in the Portuguese Energy sector namely an increasing market orientation and renewables integration. 5 years’ experience in network planning, using a problem solving approach.

PROFESSIONAL EXPERIENCE

2002 – 2007 REN (Transmission Systems Operator) Portugal Network Planning Engineer • Studies and activities relating to reinforcements and optimization of the Portuguese transmission network.

Power flow simulation using the PTI PSS/E software package and economic analysis of investment options • Collaboration in the development and use of probabilistic simulation models (“Zanzibar” Monte Carlo model) particularly specification and validation of new functions to be implemented

LANGUAGES

Portuguese (Native), English (Fluent, CPE), French (Intermediate, CPLF), Spanish (Basic)

ADDITIONAL INFORMATION 3rd place in Prémio Rede Eléctrica Nacional 2004 with the essay Conversores Multinível na Optimização da Capacidade de Transporte de Redes de Energia Eléctrica

2007 – 2014 ERSE (National Energy Regulatory Agency) Portugal Specialist • Calculation and setting of the Electricity and Natural Gas End User and Access Tariffs • Collaboration on the revision processes of the Electricity and Natural Gas Tariff Codes • Analysis and evaluation of energy efficiency measures part of the “Program to Promote Efficiency in Electricity Consumption” (PPEC) • Development, implementation and updating of the several simulation tools namely the retail market price comparison tool, the regulated market price comparison tool and the contracted power simulation tool • Presentations about electricity tariffs and energy efficiency in the framework of ERSE’s activities

Carlos Silva

carlos.silva12@thelisbonmba.com +351 916 526 200 Portuguese

EDUCATION

Career Summary

MSc in Information Security, Carnegie Mellon University, USA | Degree in Informatics Engineering, Instituto Superior Técnico, Portugal

13 years’ experience in information technology with a mindset towards the security field, focus of the career in the last 10 years, acquiring skills, knowledge and deep expertise. Highly motivated professional, strongly believes in leadership by example and in teamwork as a way to reach success. Creative mind and a people’s person, loves to be challenged in order to create a positive impact and generate value to every stakeholder in a given business or project.

PROFESSIONAL EXPERIENCE

2001 – 2005 RTSN Portugal Networking and Security Consultant • Design and implementation of networking, security and monitoring solutions in finance and education customers • Trainer for Switching and Firewalls architecture design and implementation

2005 – 2007 PT Prime Portugal Security Product Manager • New product development for security products and services • Definition and follow-up control of business plans, marketing strategies and sales objectives for new security products and services

LANGUAGES

Portuguese (Native), English (Fluent), French (Basic), Spanish (Basic)

2007 – 2012 PT Comunicações Portugal Security Consultant • Led the creation of the Managed Security Services offer in Portugal Telecom • Manager of the network and security product catalogue • Plan, design and develop new security services for the new SmartCloud offer from Portugal Telecom

ADDITIONAL INFORMATION CISA Certified by ISACA Speaker at several security conferences both in Portugal and abroad | Voluntary in the Junior Achievement Program promoting entrepreneurship amongst students in Portuguese schools

2012 – 2014 PT Comunicações Portugal Security Projects Team Leader • Coordination and management of special security projects across PT organization • Architect of the new CyberDefense Strategy inside PT networks and datacenters • Cost accounting for new security solutions and services for the enterprise market

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2012-2014 PART-TIME CLASS Professional Profiles Catarina Repas Gonçalves

catarina.rgoncalves12@thelisbonmba.com +351 916 160 001 Portuguese

EDUCATION

Career Summary

Civil Engineering, Faculdade de Ciências e Tecnologia, Universidade Nova de Lisboa, Portugal Real Estate Valuation – Principles, Organization and Implementation, Instituto Superior Técnico, Universidade Técnica de Lisboa, Portugal

LANGUAGES

Portuguese (Native), 11 years’ experience as a structural engineer and project manager having participated in the design of English (Fluent), French (Basic), Spanish (Basic) a vast range of structures.

Since 2012 embraced a new project with the objective of expansion and sustainable growth of an IT training and consulting firm.

PROFESSIONAL EXPERIENCE

2001 – 2011 GAPRES - Gabinete de Projectos, Engenharia e Serviços, S.A. Portugal Structural Engineer • Responsible for the coordination of a multidisciplinary team in the design and detailing of office buildings, hotels, shopping centers, residential buildings and industrial complexes • Proposal of Technical solutions in order to satisfy customer requirements • Support in ongoing construction • Structural optimization for cost reduction • Budget Estimates and Bill of Quantities

ADDITIONAL INFORMATION Chartered Civil Engineer

2012 – Present PYXIS - Consultadoria e Formação Técnica Lda Portugal Sales and Training Delivery Manager • Assessment of customer training needs • Development and execution of the training plan • Project Manager • Customer Representative Manager • Responsible for responding to RFQ and RFI • Pre and Post-sales support to customers • Costumer Relation Management • Manager of Human Resource Allocation

Cátia Costa

catia.costa12@thelisbonmba.com +351 965 140 754 Portuguese

EDUCATION

Career Summary

6- year Undergraduate Degree in Pharmaceutical Sciences. Faculdade de Farmácia, Universidade de Lisboa, Portugal | Advanced Course for Executives in Medical Marketing Management, ISCTE, Portugal

10 years’ experience in pharmaceutical industry, 6 of which in International Business Development. Good knowledge of both national and international pharmaceutical markets and transversal understanding of the business from R&D to manufacturing, regulatory, intellectual property, sourcing, costing, marketing and sales. Driven by intellectual challenge and focused on delivering positive results.

PROFESSIONAL EXPERIENCE

2003 – 2005 JABA Farmacêutica Portugal Medical Sales Representative • Responsible for product promotion in Private, Public Hospitals and Clinics in Lisbon and Azores • Promoting products near General Practice Doctors and Cardiologists according the established Marketing Strategy • Implementing and controlling promotional activities for the products under promotion

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2005 – 2007 Tecnimede – Sociedade Técnico Medicinal S.A Portugal Product Manager • Responsible for the national Marketing Strategy of four pharmaceutical products in Central Nervous System therapeutical area • Defining and implementing the products’ Marketing Strategy, on a national level • Elaborating and controlling the Marketing Plans and budget for the products • Market analysis, forecasting, business case preparation, sales force training and KOL management

LANGUAGES

Portuguese (Native), English (Fluent), French (Intermediate), Spanish (Basic)

2007 – Present Tecnimede – Sociedade Técnico Medicinal S.A Portugal International Business Developer • Responsible for out-licensing the company’s product portfolio focusing on CEE, CIS, French and English Speaking Africa and MENA markets • Developing, controlling and managing the relations with current and potential international partners • Identifying new markets to establish presence and/or new partners • Negotiating all commercial aspects, discussing and finalizing agreements between companies

2012-2014 PART-TIME CLASS Professional Profiles Célia Alves

celia.alves12@thelisbonmba.com +351 918 209 060 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Communications – Public Relations, Advertising and Marketing, Instituto Superior de Ciências Sociais e Políticas, Universidade Técnica de Lisboa, Portugal

Extensive experience in communication, with focus on marketing and public relations in national and international companies. Experienced project and team manager, believing in solid strategies, creativity and problem solving to deliver business results. Driven by challenging projects and strategies. Focused on finding new ways to address process improvement and to create brand value with positive impact for the business.

PROFESSIONAL EXPERIENCE

1993 – 1997 CNEP Hill & Knowlton Portugal Communication Director International Clients • Coordination of a junior team, management of international clients and liaison with the Hill & Knowlton international network. Started has public relations Trainee/ Account

1997 – 1999 BursonMarsteller Portugal Senior Associate • Coordination of a junior team, management of clients’ public relations accounts (healthcare sector), new business development and support to management activities

1999 – 2001 Documentos & Eventos Weber Shandwick Portugal Deputy Managing Director • Communication team coordination, leading strategic client accounts (mainly healthcare sector) and special projects, new business development and liaison with the Oporto office and the Weber Shandwick’s international network

LANGUAGES

Portuguese (Native), English (Fluent), French (Intermediate), Spanish (Basic)

2001 – 2003 NR.Hill and Knowlton Portugal Executive Manager • Management of the Portuguese office, reporting to the local Board of Directors and to European Headquarters • Supervision of clients and special communication projects. Coordination of new business development

ADDITIONAL INFORMATION

Trained and experienced on Crisis Communication Management | Trained on Kaizen methodologies, including Kaizen project implementation | Trained on different aspects of Leadership

2004 – 2007 Weber Shandwick|D&E Portugal Deputy Managing Director • Coordination of the communication team, supervision of strategic client accounts and special projects, new business development and liaison with the Weber Shandwick’s international network. development

2007 – Present Infarmed – National Authority of Medicines and Health Products Portugal Director Information and Communication Department • Management of 38 collaborators, developing processes such as strategic planning and control, communication, certification, document administration and contact center guidance.

Design and reporting of the department’s activities while ensuring compliance with the Quality System. Member of the Working Group of Communication Professionals (Heads of Medicines Agencies – Europe). Started as Advisor to the Board of Directors (2007-2008)

David Costa

david.costa12@thelisbonmba.com +351 916 312 585 Portuguese

EDUCATION

Career Summary

Masters Degree in Complex Transportation Infrastructure Systems – Instituto Superior Técnico/MIT, 2009 | Masters Degree in Civil Engineering, Instituto Superior Técnico, 2008, Lisbon | Undergraduate Degree in Civil Engineering Sciences, Instituto Superior Técnico, 2007, Lisbon | Advanced Specialization Course in Airport Planning and Engineering – ANA Aeroportos de Portugal, 2011

5 years’ experience in consulting and direct management of transportationrelated projects and businesses, focusing on air transport and airports.

PROFESSIONAL EXPERIENCE

2009 – 2010 VTM Portugal Junior Consultant • Restructuring and Optimization of the Transportes Sul do Tejo (TST) Bus Network – Private Bus Operator • Network Analysis and Corporate Strategy Design for Carris – Public Bus Operator

2010 – 2012 ANA Aeroportos Portugal Deputy Manager • Led and contributed to several Airport Planning projects • Leading role in the Parking Management team, answering to the head of the Division • Airport Planning, Business Analysis, Marketing and Promotions, Demand Forecasting, Operations Management, Budgeting Support, etc

LANGUAGES

Portuguese (Native), English (Fluent), French (Intermediate), Spanish (Fluent)

ADDITIONAL INFORMATION

Won a Merit Diploma from Instituto Superior Técnico - MSc Complex Transportation Infrastructure Systems (2012) | Published scientific paper on Transportation Research Records (TRB), co-written by Prof. Richard de Neufville, MIT | MIT Portugal Program – won Research Scholarship – AIRNETS and AIRDEV Projects (2009) | MIT Portugal Program – won PhD Scholarship – Transportation Systems (2010) | 6 months of voluntary Internship at Lisbon City Hall – Transportation Planning Department (2008) Several independent research activities and consulting, in the field of transportation

2012 - Present ANA Aeroportos Portugal Manager • Leading a team of 8 people and directly managing businesses worth a total of about 20 million euro in annual revenue (Parking, Advertising and Telecommunications) • Leadership, Strategic Planning, Budgeting, Business Analysis, Marketing and Promotions, Demand Forecasting, Operations Management, Contracting Negotiations, etc • Still actively involved in Airport Planning, as a transversal element of the company

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2012-2014 PART-TIME CLASS Professional Profiles David Duarte

david.duarte12@thelisbonmba.com +351 968 573 753 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Electrical Engineering - Energy and Systems, Instituto Superior Técnico, Portugal

12 years’ experience engineer. Team player with continuous learning attitude. Organizational and leadership capabilities. Self-conscious of his strengths and weaknesses. Experienced professional in procurement and construction of power transmission lines.

Construction manager deploying a very demanding and tight deadline investment plan in power lines. Focus on health and security, environment respect and high quality standards. Experienced in international projects facing multicultural experiences.

PROFESSIONAL EXPERIENCE

2003 – 2010 REN – Rede Eléctrica Nacional Portugal Project Manager • Project Manager of several OHL investment projects for the National Transmission Grid (new lines and uprating’s). (~ 30 M€/year, ~ 6 projects/year). Procurement processes for Transmission Line investments (over ~50 M€/year) • Concept and development of computer software for OHL design

2007 – 2009 REN / TRANSELECTRICA Romania Technical Consultant, resident engineer • Technical assistance and supervision for the construction of the Arad - Nadab OHL - Romania (0.5M€ contract) • Technical support to the beneficiary (Transelectrica) in managing and reporting to the Romanian Ministry of Economy and the European Commission. Interface with related projects financed by the EBRD (European Bank for Reconstruction and Development) and Transelectrica, namely the Romania-Hungary interconnection OHL

LANGUAGES

Portuguese (Native), English (Fluent), Romanian (Intermediate), French (Basic), Spanish (Basic)

ADDITIONAL INFORMATION

Chartered Member of the Portuguese Engineers Institution | Co-author of the paper: “Emergency Restoration Systems and Live Line techniques”, presented on the ICOLIM - Prague 2006 and on the XII ERIAC – CIGRE - Foz do Iguaçu 2008 | Trained in interpersonal communication, assertiveness, coaching, team management and conflict management | Actively engaged, with leading roles, in youth and community associations both at local and national levels

2010 – 2013 REN – Rede Eléctrica Nacional Portugal Head of the Power Lines Construction Department • Roll-out of the company’s investment plan in the transmission network with a strong focus in scheduling and supervising. (Average budget ~ 120 M€/year, ~ 200 OHL km /year, ~ 15 projects/year) • Participation on tendering procedures for international offers

2013 – Present REN – Rede Eléctrica Nacional Portugal Electrical Network Analysis Engineer • Electrical Network Analysis.

Studies on Power Lines (OHL) Earthing and Lightning and its critical influence in the system’s Quality of Service OHL electrical parameters calculation • Large incident “post-mortem” analysis

David Oliveira

david.oliveira12@thelisbonmba.com +351 919 520 100 Portuguese

EDUCATION

Career Summary

Master Degree in Information Systems Management, ISEG/UTL (Instituto Superior de Economia e Gestão/Universidade Técnica de Lisboa) | Post-Graduation in Systems and Information Technologies for Organizations, ISEG/UTL Degree in Economics, Universidade Lusíada, Lisbon

PROFESSIONAL EXPERIENCE

1998 – 2000 Buggaticar Portugal Commercial Team Leader • Develop and coordinate the execution of the monthly sales plan • Participate in the procurement processes

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LANGUAGES

Experienced management consultant with financial Portuguese (Native), and technological background. Delivers projects at English (Fluent), Spanish (Basic) both strategic and tactical level, leveraging on the experience gained in the delivery of national and international transformation projects across several industries.

2000 – 2001 Banco Popular Portugal Internal Auditor • Execution of internal audits to the several departments and agencies Discuss and agree with the business areas the required remediation actions to overcome the potential issues

2001 – 2005 Sonaecom Portugal Internal Auditor and Risk Management • Participate in the annual risk management cycle and execute it with the business areas • Implement the audit plan based on the outputs of the risk management cycle and the company business risk model

ADDITIONAL INFORMATION Chairman Values Award 2013 for Med Region, and panel coordinator on 2014

2005 – 2008 Vodafone Portugal Project Leader • Manage and implement the required risk and control matrix to cope with Sarbanes Oxley act • Vodafone Group International Advisory for risk and control framework • Develop, implement and manage the Governance Model for compliance

2008 – Present EY Portugal Manager • Country Segment Coordinator for the TMT Sector (Telecommunications, Media and Technology) • Develop, coordinate and manage new business opportunities among several industries • Plan and coordinate the business area resources (approx. 18) • Assess and recruit new members for the team

2012-2014 PART-TIME CLASS Professional Profiles Diogo Lima

diogo.lima12@thelisbonmba.com +351 917 891 959 Portuguese

EDUCATION

Career Summary

Master in Regulatory Affairs - Faculdade de Farmácia da Universidade de Lisboa, Portugal | Post-Graduate in Clinical Pharmacy - University of Manchester, UK Undergraduate in Pharmaceutical Sciences – Faculdade de Farmácia da Universidade do Porto, Portugal

LANGUAGES

Portuguese (Native), 8 years’ experience in the Pharmaceutical Industry (mostly QA) covering virtually all value English (Fluent), Spanish (Fluent) chain. 2 years of International experience in Spain and UK. Driven by pragmatic problem solving and intellectual challenge. Focused on value creation for the business leveraging Market Access activities.

ADDITIONAL INFORMATION

Lean Six Sigma Green Belt – Certified and European First Aid License (Red Cross) | TÜV Akademie Rheinland Certification– Auditing Quality Management Systems | CMAS diver and Yachtsman’s License, including VHF Radio Operator License | Former federate Tennis player and Taekwondo blue belt and currently an active jogger

PROFESSIONAL EXPERIENCE

2006 – 2008 Alliance-Boots United Kingdom Pharmacy Manager • Pharmacy Technical Director/ Store Manager reporting to Area Manager (SW England) responsible for the daily commercial objectives; operational process and HR while assuring the service quality and regulatory compliance

2008 – 2010 Lusomedicamenta (Janssen-Cilag) Portugal New Product Introduction and Validation Supervisor • Pharmaceutical Manufacturing Site (Solid oral, Liquid, and Semi-solid Pharmaceutical forms) • Technology transfer projects as 3rd party Mfg, reporting to Plant Quality Director • Regulatory documentation filling (CTD 3.2.P) and Manufacturing Process Validation. FDA approval project

2010 – Present Baxter Healthcare Spain & Portugal Quality Assurance Manager • Warehouse and Distribution including workshops for Technical Service.

Reporting to EMEA Quality Dir. assumes the Quality responsibility for Iberia Cluster (# 5 FTE). Quality Management System Rep. – ISO 9001+ ISO 13485 • International Auditor for EMEA region and MD Vigilance legal responsible for INFARMED, I.P • Assures internal compliance with GDPs/GMPs including Suppliers Management (Qualification)

Duarte Carmo Vaz duarte.cvaz12@thelisbonmba.com +351 914 723 258 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Environmental Engineer, Universidade Nova de Lisboa, Portugal

11 years’ experience of progressive experience in safety, training, human resources and management support; resourceful results-oriented manager, with relevant negotiation skills and very versatile; proven expertise in development and implementation of processes and procedures, in several supporting areas; team player with high standards of efficiency, reliability and organization; strategic / analytical problem solver, driving peak team performance, steering negotiations and consensus building; developing interpersonal skills and leadership style based on empowerment, coaching and effectively committing people to action.

PROFESSIONAL EXPERIENCE

2003 – 2007 Portugal Safety Coordinator Manager • Providing a service as Safety Coordinator in several and relevant construction sites, I also contributed to build a specialized team, promoting growth and contributing to settle a reference position in a very competitive market

2007 – 2009 Telener – Grupo Iberwind Portugal Safety, Environment and Training Coordinator • Development and Implementation of Safety and Environmental Managing System and Training Plan

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Basic)

ADDITIONAL INFORMATION

Member of Engineers Professional Association | Trained in interpersonal communication, assertiveness, coaching, team management, conflict management, emotional intelligence and NLP techniques for executives

2009 – Present Iberwind Portugal Head of Organization and Human Resources Department • Insurance portfolio management in several insurance branches: Operating All Risks; Business Interruption; Third Party Liability; Construction, Testing and Handover, Advance Loss of Gross Profits; Directors and Officers Liability; Car Fleet and Employees Benefits (over 900M€ of sum insured and over 1,5M€ of insurance premium) • Claims settlement (over 30 claims and 5M€ of insurance indemnity) • Development and implementation of a risk management program • Fleet management and renewal negotiation (over 35 vehicles and 800k€) • Procurement process management (over 250 annual purchase orders) • Management of Iberwind website development and maintenance as well as other communication and brand projects (Report & Accounts; Institutional Video; Congress Support, etc.)

• Development and support of implementation of Safety, Environmental and Training Management System • Development and implementation of HR management tools, such as: skills model; performance management; salary and careers policy; recruitment and selection of new employees; teambuilding’s and employees satisfaction assessment

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2012-2014 PART-TIME CLASS Professional Profiles Duarte Pacheco Pereira

duarte.ppereira12@thelisbonmba.com +351 927 888 891 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Aerospace Engineering, Instituto Superior Técnico, Lisboa, Portugal International Exchange Programme with TU Delft, Netherlands

4 years’ experience in managing Continuous Improvement Projects, focused in developing strategic projects with strong impact on productivity, planning and cost control. +5 years’ experience as Production Engineering Specialist. Focus on results with solid analytical skills and team player capabilities.

PROFESSIONAL EXPERIENCE

2002-2003 Globe Motors Portugal Trainee • Quality Engineering functions at the startup of the Multinational Portuguese division • Successfully implemented Statistical Process Control in Production- Casq-it software

2003 – 2004 J. Deus – Denso Thermal Systems Portugal Production Planning Manager • Perform the planning and control of tens of simultaneous manufacturing projects (tools, moulds and machines) • Lead the weekly status projects progress meeting with companies’ top management, reporting to the CEO

LANGUAGES

Portuguese (Native), English (Fluent), French (Basic), Spanish (Basic)

2004 – 2010 TAP Portugal Portugal Engineering Specialist • Responsible for providing Technical Support to Production • Manager of Service Provider Contracts for Pneumatic Components in technical and financial terms • Responsible for the reliability of aircraft Components • Development of new repair shop capabilities

ADDITIONAL INFORMATION

Lean MRO and TOC training by the Executive Education Center of the University of Tennessee | Participation in international seminars and conferences

2010 – Present TAP Portugal Portugal Project Manager • Development of strategic continuous improvement projects with inter department teams, sponsored by Top Management • Implementation of lean projects

Filipe Ferreira

filipe.ferreira12@thelisbonmba.com +351 963 438 052 Portuguese

EDUCATION

Career Summary

LANGUAGES

Lisbon MBA Exchange Program Over 7 years of experience of Executive Fundação Getulio Vargas (São Paulo, Search. Minor experiences in Financial Brazil), 2014 | Undergraduate Degree Services and Government Institutions. in Management, Nova School of Business and Economics, Portugal, 2003

PROFESSIONAL EXPERIENCE

2004 – 2005 Secretariat-General of the Presidency of the Council of Ministers Portugal Accounting • Registration of State’s Budget and Investment Program (PIDDAC) in the IT system, as well as the expenses incurred by each Department

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2005 – 2007 Amrop Portugal Research Consultant • Responsible for supporting the Partners in the recruitment of middle and top managers, mainly for the following sectors: Automotive & Industrial, Consumer Goods & Retail, Financial Services, Life Sciences, Technology/ Prof Services

Portuguese (Native), English (Fluent)

2008 – 2009 Barclays Portugal Commercial Assistant • Management of a clients’ portfolio; promotion of bank products and services

2013 – Present Amrop Portugal 2010 – 2013 Consultant Amrop • Responsible for Executive Portugal level projects, mainly for the Research Consultant • Responsible for supporting following sectors: Automotive & Industrial, Consumer Goods the Partners in the & Retail, Financial Services: recruitment of middle and top managers, mainly for the - Briefing with clients about following sectors: Automotive the Job description and & Industrial, Consumer Goods profiles - Direct research of potential & Retail, Financial Services, candidates Life Sciences, Technology/ - Interviews and evaluation of Prof Services. Collaborated candidates in several cross-country - Follow-up of candidates and projects clients

2012-2014 PART-TIME CLASS Professional Profiles Francisco Soure

francisco.soure12@thelisbonmba.com +351 916 488 236 Portuguese

EDUCATION

Career Summary

Degree in Psychology, Universidade de Lisboa, Portugal

Clinical Psychologist with 7 years clinical experience. Strong orientation to clear problem identification, definition of multiple complex cause-effect relationships, and integrated approaches to problem solving. Focus on both short and long term benefits. Proven expertise in training and skill development, in both corporate and clinical settings. Driven toward solid professional relationships, promoting clear communication in teams, and maintaining high levels of commitment and satisfaction.

PROFESSIONAL EXPERIENCE

2009 – 2010 Dynargie Portugal Consultant • Communication training • Sales training • Team management training • Reception training • Mystery shopper implementation and process design • Leadership and business culture development

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Intermediate), French (Basic)

ADDITIONAL INFORMATION

Admitted to the Portuguese Psychological Society | Speaker at several conferences in Portugal | Experienced in premium food & beverage industry | Former president of the Student’s Union in the University of Lisbon

2009 – 2014 Oficina de Psicologia Portugal Clinical psychologist and team leader • Individual and group psychotherapy – over 200 clients at present • Development of digital media contents • Identification and development of new business opportunities • Guest consultant in mass media: print and TV • Academic placement supervision and clinical training • Managing team of 9 clinical psychologists • Ensuring all administrative, clinical and content goals and tasks were timely done • Developing team cohesion and motivation in rapidly changing environment

Gonçalo Figueiredo gonçalo.figueiredo10@thelisbonmba.com +351 915 373 173 Portuguese

EDUCATION

Career Summary

Management Development Program, Instituto Internacional de San Telmo, Seville | Postgraduation in Management, Universidade Nova de Lisboa | Graduation in Forestry Engineering, Instituto Superior de Agronomia, Universidade de Lisboa Erasmus Program at University of Aberdeen, Scotland

PROFESSIONAL EXPERIENCE

1998 - 2002 AFLOPS Portugal Head of Technical Department • Coordinated all services related with forest management • Product development

LANGUAGES

Portuguese (Native), English 15 years’ experience in forestry sector and oil seeds industry.

(Fluent), Spanish (Fluent) Experience in management, sales, procurement and in leading teams.

Combined education in engineering and management. Good interpersonal skills, result-oriented, team player and continuous learning attitude.

2002 - 2007 Logística Florestal Portugal Sales & Marketing Director • Started from scratch the products portfolio: agriculture & forest management; trading; forest operations.

• Recruited and led the sales team (12 people in 2007)

2007 – 2008 Logística Florestal Portugal CEO • Launched major projects envisaging the geographical expansion of the company (Portugal and Spain) • Implemented important changes in the company’s organizational model • Led a workforce of 43 employees and 5 functional divisions • Company’s annual turnover reached 22 million€

2008 – 2010 Natural Assets Portugal COO • Participated in the development of the Investment Fund business model • Coordinated assets due diligence • Participated in the Investment Fund Roadshow

2011 – Present Sovena Portugal Procurement & Sales Manager • Oilseeds & Olive Oil Iberian bulk sales manager • Annual sales budget of 100 million€ • Procurement, negotiation with Portuguese sunflower seeds suppliers (annual budget of 5 million€)

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2012-2014 PART-TIME CLASS Professional Profiles Henrique Gomes da Silva

henrique.gsilva12@thelisbonmba.com +351 917 309 959 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Computer Science Engineering, Faculdade de Engenharia da Universidade Católica Portuguesa, Portugal

Approximately 10 years of experience in software development projects for different markets, 5 of them as a project manager.

Goal oriented, able to manage pressure in continuously changing and challenging environments. Interested in Project Management, Strategic Management and Operations.

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Basic)

PROFESSIONAL EXPERIENCE

2005 – 2007 Indra Sistemas Portugal Junior Engineer • Developed several information systems solutions for companies in the finance, telecom and public sector

2008 – 2009 Critical Software Portugal Software Engineer • Responsible for the maintenance team of Segurnet, an IS Integration network that links all insurance companies with business in Portugal • Business analyst in several other projects

ADDITIONAL INFORMATION

Project Management Professional (PMP) Sports Passionate

2010 – Present Critical Software Portugal Project Manager • Program and Project Manager for several software development projects • Monitored and controlled projects performance regarding schedule, scope, budget and quality • Identified and managed project’s risks • Coordinated and managed resources among different projects • Client follow-up and identification of business Leads • Project Management Office member • Co-Created a Project Management tutoring program • Actively participated in company’s CMMI level 5 certification

Hugo Pedrosa

hugo.pedrosa12@thelisbonmba.com +351 967 369 454 Portuguese

EDUCATION

Career Summary

Post Graduation in General Management– Finances and Marketing by Universidade Católica Portuguesa | Degree in Engineering Sciences – Instituto Superior Técnico, Lisbon

Professional with 10 years of experience working in consulting firms mainly in healthcare and life sciences sector. Wide view of the healthcare market trends and opportunities in Portugal, both in retail and hospital domain. High flexibility and adaptability to different functions and areas of expertise. Used to team and projects coordination, allied to a solid decision making profile.

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Basic)

ADDITIONAL INFORMATION

Highly entrepreneur and innovative (involved in the creation of 4 private companies) | Certified in Pharmacoeconomics | Certified Clinical Data Manager

PROFESSIONAL EXPERIENCE

2003 – 2010 KeyPoint consulting Portugal Finance and administrative Manager • Lead the company to a 1.5M€ revenue in 2010 and a team of more than 30 employees • Collaboration in the development and implementation of the company’s strategic plan • Accountable for the development and management of company’s sourcing and procurement strategy • Collaboration in the definition and revision of the company’s services pricing policies

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2010 – 2014 Deloitte Portugal Senior Consultant • Management and implementation of projects, focusing in the definition of the project structure, main tasks and deliverables, coordination of field work teams’ deadlines and outputs • Main projects in Health Care – Audit to the drugs and devices lifecycle in the 15 major Portuguese hospitals; Revenue lifecycle analysis and audit to the main hospital production lines; Business plan development for the creation of a retail pharmacies network in Angola • Main projects in Life Sciences (pharmaceutical industry) – Market access analysis for a major pharmaceutical industry (supported in business cases) regarding new financing schemes in non-reimbursable product; Development of 3 pharmacoeconomics models related to early diagnosis; Supply chain optimization in a local pharmaceutical company; Characterization and valuation of the parallel trade market in Portugal • Main projects in Public Sector - Organization transformation and process reengineering in support units (sourcing and procurement; facilities management)

2012-2014 PART-TIME CLASS Professional Profiles Inês Arbués Moreira

ines.moreira12@thelisbonmba.com +351 914 070 136 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Business Communication, Instituto Superior de Comunicação Empresarial, Lisboa, Portugal | Exchange Program at New York Institute of Technology, New York, USA

PROFESSIONAL EXPERIENCE

2001 – 2006 BPI Portugal Marketing Campaign Manager • Implementation of internal marketing campaigns

LANGUAGES

13 years of experience in retail Banking, Portuguese (Native), English (Fluent), 8 years in management positions.

Spanish (Basic) Energised by operational problemsolving. Driven by team outcome. Clear insight into the transformational process undergone by the European banking sector over the past 10 years.

2006 – 2008 BFA ANGOLA Operational Marketing Manager • Coordination of the team responsible for the development and launch of new products – credit cards, wireless processing machines and subsequent training of the entire commercial team • Co-responsibility in the annual marketing plan and the incentives’ system for the commercial branches

2009 – 2011 BPI Portugal Operational Marketing Manager • Management of the team in charge of marketing campaigns, including all communication material

ADDITIONAL INFORMATION

Public Relations Internship at Weber Shandwick, New York (2000): involved in Beijing’s application for the 2008 Olympic Games and the launch of the first digital products

by Kodak. Junior national champion in horse show jumping | Personal highlights include scuba diving in Mozambique and the Philippines and corroborating Scots’ claims at the Lagavulin distillery in Islay

2011 – 2012 BPI Portugal Head of Training Department • Coordination of the team responsible for the assessment of BPI Group’s training needs and subsequent design and execution of the annual training program

2012 – Present Contact Center, BPI Portugal Head of Sales • Management of 2 teams – Online Leads (Inbound) and Telemarketing (Outbound), circa 80 people • The Online Leads team explores around 15.000 leads per year and turns them into actual product subscriptions; the Telemarketing team is responsible for contacting approximately 300.000 clients per year

João Paulo Duque Vieira joao.dvieira12@thelisbonmba.com +351 935 334 120 Portuguese

EDUCATION

Career Summary

Masters Degree in Computer Science, Universidade Nova de Lisboa, Portugal Undergraduate Degree in Computer Science, Universidade Nova de Lisboa, Portugal

16 years’ experience in innovating in software products development for the global market.

8 years in managing software products development companies (Social ERPs and CRMs, Mobile Marketing, Games and Sales Gamification). Passionate about innovation and startup’s. Obsessed about disrupting business and focused on global growth.

PROFESSIONAL EXPERIENCE

2004 – 2006 c-nextix Portugal Research • Research and Development of products for Big Data in the Media industry

2008 – 2010 Medialog Europa Portugal General Manager • Promoted from operations manager to general manager • Aimed internationalization • Research and Development of new products for Advertising and Marketing

LANGUAGES

Portuguese (Native), English (Fluent), French (Intermediate), Spanish (Fluent)

2011 – 2014 e-Engagement Portugal General Manager • Focused on taking the company to different countries • Research and Development of products for Advertising, Marketing, Hotels, Industry, Publishing

ADDITIONAL INFORMATION

Winner of the 1st prize Best Web Site by Microsoft in 2003, PT | Winner of the 1st prize Software Development by Microsoft in 1997, PT | Winner of the 1st prize in Computers in Physics in 1996, EUA Winner of the 1st and 2nd prizes in Software Development for Education promoted by the Education Ministry, 1994-1996, PT | Assistant in Computer Programming, 3rd year, FCT-UNL, PT | Invited Speaker at FCT-UNL, master degree classes, Computer Science | Invited Speaker at Microsoft about the benefits of cloud technology | Coordinator of Masters and Undergrate students from ISEL and FCT-UNL, PT

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2012-2014 PART-TIME CLASS Professional Profiles João Pedro Serrano joaopedro.serrano12@thelisbonmba.com +351 914 106 839 / 933 617 762 Portuguese

EDUCATION

Career Summary

Undergraduate in Electrical Engineering and Computer Science (5 years), Instituto Superior Técnico, Lisboa, Portugal

LANGUAGES

Portuguese (Native), English 8 years of experience in a top IT company (Cisco), (Fluent), French (Basic), with background through the whole industry cycle: Spanish (Basic) engineering, post sales, consulting & pre-sales support. Worked in 3 different countries and engaged customers in many locations across different continents. Driven by technology challenges at the service of the business, feels motivated by bridging innovation and people, leveraging talent.

PROFESSIONAL EXPERIENCE 2007 – 2009 Cisco Systems Belgium Customer Support Engineer • Escalation/Last Level of Support on Network Management technologies • Selection, training and supervision of lower levels of support teams • Lab administration • Beta Testing of solutions prerelease

2006 – 2007 Cisco Systems Colorado, USA Software Engineer • Testing Engineer: design of tools and automation process for software testing • Execution of testing routines

ADDITIONAL INFORMATION

Co-author and manager of the “MBA a La Carte” public presentation series Member of Ordem dos Engenheiros Former player in the Portugal Brussels FC football team

2010 – Present Cisco Systems Belgium & Portugal Network Consulting Engineer • IT Consultant in a Center of Excellence team for Operations and Network Management technologies for Europe, Middle East, Africa and Russia region.

Additional experience in projects in the Americas • Covering solutions to manage, optimize, automate and customize processes in large scale IT networks • Including Consultancy, Solutions Design, Pre-sales support, Delivery and Customer Education / Training • Collaboration with multi-functional teams including sales, engineering and support teams. Collaboration with partners and other vendors in hybrid business models

JOÃO PEDRO SIMÕES

joao.simoes12@thelisbonmba.com +351 917 426 105 Portuguese

EDUCATION Executive Master in Key Account Management, ISCTE Business School, Portugal | Executive Master in Corporate Finance, ISCTE Business School, Portugal | Undergraduate Degree in Enterprise Management, Universidade Lusíada de Lisboa, Portugal

Career Summary

PROFESSIONAL EXPERIENCE

2005 – 2007 Banco Espírito Santo (BES) Portugal EasyBES Manager • Responsible for a portfolio of private clients within companies with an established protocol with the bank • Main activity to manage the portfolio of clients and to leverage the cross selling within banks products to maximize their potential

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LANGUAGES

Professional with 9 years’ experience on the Portuguese (Native), banking sector having gone through different English (Fluent), Spanish departments / cultures within the organization (Intermediate), Italian (Basic) which allowed an enriching knowledge at manifold levels and several methods of approach to the challenges presented. Driven by intellectual challenge and variety. Focused on creating an impact in business.

2007 – 2008 Banco Espírito Santo (BES) Portugal Cross Segment Manager • Responsible for a portfolio of companies with established protocol with the bank • Main activity to sustain protocol benefits and to attract new clients

ADDITIONAL INFORMATION

Attended the Foundation Diploma, at the Institute of Chartered Shipbrokers, in 2002, London

2008 – 2014 Banco Espírito Santo (BES) Portugal Premium Account Manager • Responsible for a portfolio of premium clients with a financial portfolio over 30 million euros • Managing clients such as counselors, deputies, High-level executives • Monitoring the Portfolio, leveraging cross segment and identifying new business opportunities • Initiate and develop contacts with potential new clients

2012-2014 PART-TIME CLASS Professional Profiles João Vieira

joao.vieira12@thelisbonmba.com +351 919 225 469 Portuguese

EDUCATION

Career Summary

Masters Degree in Transports, Instituto Superior Técnico, Portugal | Undergraduate Degree in Environmental Engineering, Universidade Nova de Lisboa, Portugal

Expert in European issues, 8 years’ work experience in research, innovation and policymaking. Have been managing projects for more than a decade and has been consultant for 5 years, advising companies and governments on policy, strategy, innovation and sustainability issues. Resilient, confident and a team player always eager to promote change and get things done.

PROFESSIONAL EXPERIENCE

2004 – 2006 Instituto Superior Técnico Portugal Project Manager • Project manager of a demonstration of an innovative bus system in Lisbon

2006 – 2008 European Federation for Transport and Environment Belgium Policy Officer • Leader of policy campaigns to foster sustainable air and maritime transport, by adopting ambitious legislation at European and United Nations levels; extensive work with international press

2008 – 2009 E-Value Portugal Consultant • Consultant in the fields of environment, climate and energy, corporate social responsibility

LANGUAGES

Portuguese (Native), English (Fluent), French (Basic), Spanish (Basic)

ADDITIONAL INFORMATION

Member of the Portuguese Advisory Council for Environment and Sustainable Development | Speaker at numerous conferences and several scientific publications in top journals

2009 – Present TIS.pt Portugal Consultant • Consultant at the Unit of Management and Economics, coordinates multi-annual European projects on innovation and transport policy • Leader of consultancy projects for OECD and the European Parliament; several strategy consultancy projects for corporate clients

2012 – Present European Federation for Transport and Environment Belgium President of the Board • Chairing and organizing Board Meetings; ensuring the work of the organization is aligned with the aim and objectives of its Members • Supervising the work of the Executive Director; ensuring the staff develops activities according to the workplan; developing organizations’ strategy and overview of budgeting and financial management (3.2 Million Euros in 2013)

Manuela Ortega

manuela.ortega12@thelisbonmba.com +351 919 894 036 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Economics, Católica Lisbon –School of Business & Economics, Portugal

Analytical and results-oriented profile with solid expertise in business risk assessment, internal control, corporate governance and finance both in national and international environments. 12 years of experience in the energy sector. Leader of international audits teams carried out in major Oil&Gas companies in Brazil, Angola and Mozambique. Driven by intellectual challenge and diversity.

PROFESSIONAL EXPERIENCE

1996 – 1999 Fidelidade - Seguros Portugal Internal Auditor • Performed compliance audits of the agencies located throughout the country as well as operational audits of the central services, such as IT, claims and underwriting • Organized the audit supporting information and prepared the drafts of the reports

1999 – 2001 Petrogal Portugal Senior Internal Auditor • Supervised operational and IT audits, providing recommendations for process improvements and for the reliability of the information provided

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Fluent), French (Basic)

2001 – 2007 Galp Energia Portugal Internal Audit Manager • Planned and coordinated operational and financial audits of several BU and affiliates in Portugal and Spain, namely in the areas of oil and natural gas acquisitions, production, storage, wholesale and retail • Responsible for mentoring and training audit staff

ADDITIONAL INFORMATION

Revisora Oficial de Contas (OROC); Certified Internal Auditor (IIA, USA); Certification in Control Self-Assessment (IIA, USA)

2007 – Present Galp Energia Belgium Present Internal Audit Senior Manager • Responsible for the area of knowledge of the BU Exploration & Production • Leader of joint venture audit teams comprising members of international Oil&Gas companies • Integrated the audit of major industrial projects such as the refineries shutdown and reconversion project, the latter amounting to 1.500 million euros.

Responsible for evaluating the risks and the internal controls related to processes of procurement, construction, contract management and budget supervision • Financial specialist in Due Diligences • Responsible for conducting the risk assessment of several BU

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2012-2014 PART-TIME CLASS Professional Profiles Marcos Correia

marcos.correia12@thelisbonmba.com +351 968 081 646 Portuguese

EDUCATION

Career Summary

New Trends at Health Management, Catolica Business School | Specialization Business Control, ISCTE Business School, Portugal | Undergraduate in Accounting and Tax (5 years), ISCAL, Portugal

11 years‘ experience in finance with a solid background, played several roles on small-medium size firms and multinational firms in industries as Life Sciences, Leisure and Telco, getting the most of every experience. Focus on developing new procedures and business optimization and restructuring. Analytical thinking, and proven leadership skills in multi-cultural environments, enjoy making a difference on improving the processes. Driven by new challenges, expanding horizons and stretching my limits.

PROFESSIONAL EXPERIENCE

2002 – 2007 Infocapital Portugal Business Controller • Responsible for the implementation and configuration of the control system of management • Delineated the KPI with the heads of departments and design of the Balance Score Card • Recommendations for action to be taken in relation to detected deviations • Reported directly to the Board of Administration

LANGUAGES

2007 –2008 Verizon Business Portugal Finance Controller & Finance Manager • Financial Management of the company; Responsible for the implementation of SAP ERP Upgrade • Reported to France, UK and USA headquarters (USGAAP, SOX)

Portuguese (Native), English (Fluent), Spanish (Intermediate), French (Basic)

2008 – 2009 Atlantida Angola Financial and Administrative Director • Managed and coordinated the finance team spread around the country on an harsh environment - 8 people • Prepared the Working Procedures and Control periodic training to the staff • Implemented a new control system management and control of cash per store

ADDITIONAL INFORMATION

Member of the Portuguese Chartered Accountant Bar (OTOC) | Member of Student’s Association at University Hobbies: Photography, sports, reading and spending time with my friends and family | Interests: Biotech, Health, New Technologies, Private Equity and stock market

2010 – Present Fisher Scientific Portugal Controller Portugal • Responsible for the Financial, Accounting and HR Management of the company in Portugal • Prepared new reports and business procedures with praises due to objective achieved • Implemented the new European ERP - IBS Configuration, reports and training • Controlled the Bad Debt, succeeded in reducing 11% between 2010 and 2011

Maria Segurado

maria.segurado12@thelisbonmba.com +351 912 731 167 Portuguese

EDUCATION

Career Summary

Post-graduation Degree in Occupational Health and Safety (OHS), Universidade Lusófona, Portugal | Undergraduate Degree in Environmental Sciences, Universidade de Évora, Portugal

For the past 10 years I have been working in the certification business and specialized in the triple bottom line business policy, with substantial experience in the environmental and social areas.

I am seeking a challenging position in the Sustainability area, in order to apply the knowledge I have gained throughout my career. I have excellent communication, organizational and planning skills, aligned with a problem solving behavior, proactivity and results focus that can contribute to the growth of the organization.

LANGUAGES

Portuguese (Native), English (Fluent), French (Fluent), Spanish (Basic)

ADDITIONAL INFORMATION

Speaker at several conferences about Environment and Sustainability. “Sustainability” course teacher, in the Post-Graduation “Environmental Management”, at ISQ. Participation in the YMT (Young Managers Team) project for BCSD Portugal – Business Council for Sustainable Development (2008-2009). I still participate regularly in the initiatives of BCSD Portugal | Exchange student at San Luis Obispo High School (California, USA) through AFS (American Field Service Program) (1994-1995) | Main hobbies: scuba diving, reading, traveling and spending time with my friends and family

PROFESSIONAL EXPERIENCE

2003 – 2005 APCER Portugal Client Manager • Managed Certification Processes based on ISO 9001 (Quality Management Systems), ISO 14001 (Environmental Management Systems) and OHSAS 18001 (Occupational Health and Safety Management Systems)

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2005 – 2010 APCER Portugal Development Manager • Managed development projects of new certifications, including budget analysis, activities planning, project team management, development of the necessary documentation to support the service, and training on the specific service for interns and auditors

2007 – Present APCER Portugal Auditor • Auditor for the following certification standards: ISO 9001 (Quality Management Systems); ISO 14001 (Environmental Management Systems) and OHSAS 18001 (Occupational Health and Safety Management Systems), in charge of planning and executing the audit

2010 – Present APCER – Associação Portuguesa de Certificação Portugal Communication Manager • I am responsible for defining and implementing APCER’s communication strategy; developing and managing APCER’s website; providing support for communication, including external articles and promotional material; and organizing events. To do so I manage the suppliers involved in each job, I have a strong focus on budget control and deadline accomplishment.

I also participate in sustainability projects that APCER engages

2012-2014 PART-TIME CLASS Professional Profiles Miguel Campos

miguel.campos12@thelisbonmba.com +351 965 859 811 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Electronic and Computer Engineering, Instituto Superior Técnico, Portugal

10 years of experience as IT Manager of a multinational company where deployed many successful projects that enabled the company to capture additional revenue and increase differentiation. Experience in leading national and international teams to their goals. Responsible for the interface between IT and all EMEA countries. Strong business knowledge reinforced by the presence, of more than 10 years, in the board of Avis Portugal and regular presence on the IT board of Avis Europe.

LANGUAGES

ADDITIONAL INFORMATION

2003 - 2012 Avis Portugal Portugal IT Manager • Responsible for all IT systems, communications, development and IT support • The latest IT system developed, eToll, allowed the company to capture an additional revenue of 500k€ on the first year with an investment lower than 100k€. This system is currently being expanded to all European countries.

• Member of Avis Portugal board team and frequent member of European IT Board

2012 – Present Avis Budget Group England Country Business Analysts Manager • Lead a team of 8 BAs located in different countries • Represent the central IT team in the major European countries • Current major project: European Applications Rationalization, reduce from 500 applications to 300 • Requested by Avis Portugal to lead the acquisition and integration of a competitor brand. Participation from the negotiations until the postimplementation. Responsible for the coordination of the entire integration project involving more than 20 persons.

Design of integration plans, including the selection of branches, systems, staff…

Portuguese (Native), English (Fluent), Spanish (Intermediate), French (Basic)

PROFESSIONAL EXPERIENCE

1995 – 1995 Fobis Norte / McAfee Portugal Technical Manager 1995 – 1997 Enernova – EDP Group Portugal Technical Director Assessor • Support the technical Director on the analysis of new technologies and selection of potential sites • Member of the team who designed and implemented EDP’s first wind park

1997 – 2003 Avis Portugal Portugal Systems Engineer • Analysis, design and development of many IT systems • Implementation and support of the backbone infrastructure to serve the HQs and close to 40 branches

Several technical and soft skills courses like “ITIL”, “Project Management”, “Leadership” and “IT Risk Management”

Miguel Santos

miguel.santos12@thelisbonmba.com +351 961 962 679 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Electronics and Telecommunications Engineering, Universidade de Aveiro, Portugal

14 years’ experience in the Telecommunication industry with active participation in several international projects. Solid set of skills in all activities in the product lifecycle: System engineering, Product development, System test and Project management. Motivated by challenges and focused on results and excellence.

PROFESSIONAL EXPERIENCE

2000 – 2002 Siemens SA Portugal Developer/ System Engineer • Developer and System Engineer of mobile network applications • Responsible for Siemens Unified Testing initiative Global Test Center for mobile applications

2002 – 2006 Siemens SA Portugal Technical Solutions Consultant / Project Manager • Responsible for System test & certification center of IMS platforms and services • Technical consultant for VoIP calls over Bluetooth for Guangzhou Telecom (China Telecom) • Participation in the worldwide Technical Assistance Center for all Siemens IMS projects • Technical consultant for IMS and PaT trials for Fastlink in Jordan

LANGUAGES

Portuguese (Native), English (Fluent)

2006 – 2009 TMN - Portugal Telecom Portugal Mobile Service Manager • Responsible for defining and implementing a strategy for new MVNO services • Participation in campaign planning to promote consumption, retention and loyalty • Participation in the definition of new business intelligence strategies

ADDITIONAL INFORMATION

Winner of ‘Siemens Business Award IC 2003’ with User interface customization project. Hobbies: Travelling & squash

2009 – Present Portugal Telecom Portugal Project Manager • Responsible for technical solutions for MVNE/MVNO service •Project Manager for MVNO Intelligent Network projects.

•Identify mobile service trends in order to evolve MVNO services •Responsible for analysing and reporting the service evolution

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2012-2014 PART-TIME CLASS Professional Profiles Nuno Barata

nuno.barata12@thelisbonmba.com +351 919 818 438 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Biochemistry (5 years), Faculdade de Ciências da Universidade de Lisboa, Portugall

10 years’ experience in the pharmaceutical business (6 in clinical trials and 4 in medical affairs), in different pathologies, with a clear picture of the business impact of each transversal department. Driven by constant improvement, challenging goals, teamwork and excellence. Focused on creating value in everyday activity with a long run perspective.

LANGUAGES

Portuguese (Native), English (Fluent), French and Spanish (Basic)

2008 – 2010 Pierre Fabre Médicament Portugal Sr. Clinical Research Associate • Responsible for the Oncology Investigation Unit • Sales force medical training

Amyotrophic lateral sclerosis research papers published in peer reviewed journals | Medical Marketing Management Course for Executives, GIEM-ISCTE, Portugal | Former rugby player and enthusiastic about team sports

2014 – Present Biogen Idec Portugal Product Manager • Development and implementation of the marketing program for multiple sclerosis drugs.

• Prepare the strategic launch of 2 new drugs

PROFESSIONAL EXPERIENCE

2005 – 2008 Pfizer Portugal Clinical Research Site Manager • Study management and monitoring activities in phase II & III clinical trials on the oncology, rheumatology, orthopedics, neurology and cardiovascular area

ADDITIONAL INFORMATION

2010 – 2014 Biogen Idec Portugal Medical Liaison Manager • Scientific support and training of internal and external stakeholders • Parmacovigilance, medical writing and clinical research support

Nuno Trezentos

nuno.trezentos12@thelisbonmba.com +351 932 650 014 Portuguese

EDUCATION

Career Summary

Post-graduation in Risk Analysis and Management, Universidade Nova de Lisboa, Portugal | Undergraduate Degree in Statistics and Information Management, Universidade Nova de Lisboa, Portugal

10 years’ experience in credit portfolio risk management, in multinational environments. Focused on team and projects management, led some interesting initiatives in the last years

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Intermediate)

PROFESSIONAL EXPERIENCE

2004 Cofidis Portugal Risk Analyst • Monthly reports of business activity • Tracking of Key Risk Indicators • Communication with the Regulatory Bank (Bank of Portugal)

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2005 – 2013 GE Money Portugal Portfolio Manager • Asset Management • Budgeting, Planning & Forecasting • Re-design and lead the Mortgage Credit Committee • Chief Appraisal Officer • Special Regulatory projects for FED (ALLL at Iberian level) & for Bank of Portugal (new CRC and others) • Relationship manager with Bureaus, ensuring the compliance with regulatory requirements

ADDITIONAL INFORMATION

Course of Real Estate & Real Estate funds appraisal | Participation in Debt Sales Forums | Voluntary at Junior Achievement-Portugal

2013 – 2014 Portugal Freelancer / Risk Management • Definition of Collections strategies to optimize team capacity • Development of applications scorecards to adjust credit approval with bank’s risk appetite • Implementation of CRM actions through behavioral scorecards and X-Sell campaigns

2012-2014 PART-TIME CLASS Professional Profiles Paulo Rocha

paulo.rocha12@thelisbonmba.com +351 918 732 941 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Management ISCTE - Instituto Superior de Ciências do Trabalho e da Empresa, Portugal

PROFESSIONAL EXPERIENCE

2001 – 2003 KPMG Portugal Junior Auditor • Team member in audits to main national insurance groups and pension funds

LANGUAGES

Portuguese (Native), English 13 years’ experience in audit and advisory to major (Fluent) financial services institutions, with strong focus on national and international insurance companies and pension funds. Strong planning and problem solving capabilities and adaptability to businesses and organizations. Driven by intellectual challenge, pragmatism and trust. Focused on creating efficient business solutions providing value to corporations.

2003 – 2006 KPMG Portugal Senior • Coordinator of the work performed by junior staff • Strong focus on valuation and accounting of financial assets

2006 – 2012 KPMG Portugal Manager • Responsible for the audit work of top insurance companies, both in life and nonlife, in their statutory, regulatory and group reporting • Responsible for several projects such as due diligences, implementation, review and evaluation of internal control and risk management systems • Participation in international projects related to support in the implementation of financial reporting systems, creation of shared services centers, and preparation of financial information in the context of transactions • Between 2010 and 2013, responsible for the audit work of a major football club

ADDITIONAL INFORMATION

Instructor in training sessions held for KPMG members | Admitted to the Portuguese Accountants Bar | Enthusiastic about sports, photography, literature and travel

2012 – Present KPMG Portugal Senior Manager • Coordinator of several multi disciplinary teams and engagements related to services provided to insurance companies and other financial institutions • Responsible for projects related to Group consolidation under IFRS and Portuguese insurance market overview

PEDRO ALMEIDA

pedro.dalmeida12@thelisbonmba.com +351 917 566 998 Portuguese

EDUCATION

Career Summary

Master in Logistics by Universidad Ponticia Comillas (ICAI-ICADE) Undergraduate in Marketing by Instituto Superior de Artes Visuais Design e Marketing

Supply Chain has been the core of a 10 years’ career, managing international teams in multinational environments, mainly in the healthcare sector. Focus in innovation, process improvement and business strategy. Driven by managerial challenges.

PROFESSIONAL EXPERIENCE

2004 – 2005 Royal Caribbean Int. – Mel Air Portugal Trade Marketing • Responsible for communication and business bids • Trade promotion and Marketing planning and budgeting

2006 – 2008 Siemens S.A. SPAIN Corporate Transport Manager • Managing the transportation logistics for Siemens S.A. (Healthcare, Industry and Energy) and Group Enterprises (Nokia Siemens, FJS-IT, DEMATIC, Siemens Enterprise, SHOCD) • Achieving optimized logistical performance with 20% cost reduction • Creation and development of an integrated IT platform for transport management

LANGUAGES

Portuguese (Native) Spanish (Native) English (Fluent) French (Intermediate)

2008 – 2013 Medtronic Spain/Portugal Iberia Logistic Manager • Responsible for the added value chain for the Spanish and Portuguese markets, managing warehousing, transportation and inventory. In charge of 4 different multicultural teams in remote locations, with a total of 23 direct reports • Coordinating all Customer care operations for the Portuguese market • Member of Medtronic Iberia Board • Leading the project for the redefinition for the new supply chain model for Iberia region • Implementation of multiple projects, such as the implementation of a high added value logistic warehouse and the logistic automation system for the Portuguese and Spanish Markets • Achieving 25% savings on overall logistic Iberian operation

ADDITIONAL INFORMATION

Six Sigma Green Belt training | Speaker at several Healthcare conferences | Founding Member of GS1 Portugal Healthcare User Group

2010 – Present Quinta Monte dos Vendavais Portugal Owner • Market leader Pets Hotel with Well-being, leisure Centre, training school, physiotherapy and SPA

2013 – Present AbbVie Portugal Supply Chain Manager • Responsible for AbbVie Supply Chain, managing warehousing, transportation and inventory. Coordinating all activities concerning new product launch • SAP global implementation project and integration with the local 3PL • European Network Distribution Analysis and Network design project

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2012-2014 PART-TIME CLASS Professional Profiles Pedro José

pedro.jose12@thelisbonmba.com +351 964 135 022 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Economics, Universidade Nova de Lisboa, Portugal

5 years’ experience as Marketing and Sales Assistant Manager having contacts mainly with international companies. A 9 month’s internship in Dubai, UAE, in the beginning of the professional career through Contacto C10 program (10th edition) promoted by AICEP, a Governmental Agency.

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Fluent), French (Basic) From Sept-2005 to Feb-2006: Erasmus program in Spain (Zaragoza) Advanced level in Spanish at the “Instituto Cervantes” in Lisbon CAE - Certificate Advanced in English by the University of Cambridge

PROFESSIONAL EXPERIENCE

2006 KPMG Portugal Staff 1 • Auditing Financial Services area

2007 The Parker Company United Arab Emirates (Dubai) Procurement Coordinator • Project Atlantis The Palm Dubai, Kerzner International Resorts

2008 Banco Primus Portugal Junior Controller • Develop and present the reporting to the Management

ADDITIONAL INFORMATION

Admitted to the Portuguese Chartered Accountant Bar (OTOC) | International Management Course (CGI – Curso de Gestão Internacional) promoted by AICEP

2009 – 2013 Conceito Portugal Marketing and Sales Assistant Manager • Preparation of business proposals for accounting, payroll and other business support services • Interaction mainly with international companies, supporting them in implementing their operations in Portugal • Organization of workshops and seminars with business partners from complementary services

2014 Conceito Portugal Marketing and Sales Assistant Manager • Responsible for the Marketing and Sales strategy • Develop business opportunities in new geographical markets and service areas • Manage partnerships with complementary organizations

Ricardo Matias

ricardo.matias12@thelisbonmba.com +351 910 066 067 Portuguese

EDUCATION

Career Summary

Degree in Computer Engineering (5y Pre-Bologna degree), Instituto Superior Técnico, UTL, Portugal

15+ years’ experience in managing IT consulting and development projects (from pre-sales to maintenance) in several sectors (utilities, banking and public administration) and solutions design.

Interested in processes optimization and innovation. Business focused.

PROFESSIONAL EXPERIENCE

1998 – 2000 EDINFOR (now CGI) Portugal Analyst/Team leader • Team leader in Utilities core system development (water, gas and electricity billing) • Analysis and development responsibilities in the Euro currency migration (1999) and Y2K projects

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2000 – 2001 Central Banco de Investimento (now Caixa Agrícola) Portugal Team leader • Internal team leader of Loans & Deposits module implementation in the Bank core central application

LANGUAGES

Portuguese (Native), English (Fluent), French (Intermediate), Spanish (Basic)

2001 – 2009 Datacomp Portugal Project Manager • Presales & delivery of business applications in Banking such as Payment methods (cheque clearing, national transfers, debits, SWIFT), Treasury management (branches, ATM), Anti-money laundering, etc.

ADDITIONAL INFORMATION

Experience in the management of multinational, multicultural projects | Training in Project Management (PMI) and Trainee Training

2009 – Present Gfi Portugal Manager • Consulting on the future Portuguese Citizen Card (v2.0). Design of eID systems for the current Citizen Card • Consulting in IT strategic planning and cloud migration in the public sector • Design and Presales of disruptive business solutions for the Banking sector (eID, POS, SEPA, etc.)

• Management of projects and solution design in several areas (Finance, Public Sector, Retail, Health, etc.)

2012-2014 PART-TIME CLASS Professional Profiles Rúben Almeida

ruben.almeida12@thelisbonmba.com +351 926 363 518 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Computer Engineering, Instituto Superior Técnico, Portugal

LANGUAGES

9 years of experience in several roles such Portuguese (Native), English as Project Manager, Team Leader, Software (Fluent), French (Basic), Spanish (Basic) Architect and Software Engineer. Seeking to leverage the MBA experience to pursue a career into Management areas, enriching professional experience and embracing new challenges in the IT sector.

PROFESSIONAL EXPERIENCE

2004 – 2008 Tecmic Portugal Software Engineer • Designed and implemented application for project, and became especially on mobile and web development, with strong focus on soft real-time applications • Main business areas: Fleet management, GIS, GroundForce application development, communications and protocols management

2008 – 2010 Tecmic Portugal Team Leader / Software Architect • Designed and co-implemented applications for several mobile devices and web with a team of 5 developers.

Was the technical coordinator and provided coaching • Managed the work of outsourced teams for several projects • Was supervisor of Msc. Thesis of an IST student, developed inside the company, in area of GIS

ADDITIONAL INFORMATION

IPMA Certified Project Manager (APOGEP D/0801) | Member of the Portuguese scouts from the age of 14 to the age of 25 | Member of a music group since 1995, having toured through Europe and performed in several international festivals

2010 – Present Tecmic Portugal Project Manager • Participated in complex projects (1+ years), in areas of energy, logistics, emergency, and waste management, in the development of real time systems to provide and collect information from teams in the field • Was technical leader and coordinator, with the responsibility to supervise the specification and following IT solutions, for both web, mobile, desktop and server applications • Defined budget and effort estimations for project, managed teams, provided coaching and controlled execution • Participated actively on the technical section of proposals, and evaluated client’s requisite documents.

• Was supervisor of Msc. Thesis of an IST student, developed inside the company, in area of android

Ruben Bicho

ruben.bicho12@thelisbonmba.com +351 966 780 453 Angolan

EDUCATION

Career Summary

Master’s Degree in International Journalism, City University, London Undergraduate Degree in Journalism, Escola Superior de Comunicação Social, Lisboa, Portugal

Financial journalism has been the core of a 10-year career in the media business. Intense knowledge of the sector, having worked for all kinds of media outlets in Portugal and abroad. Covered issues from diplomacy to stock markets. Focused and versatile.

LANGUAGES

Portuguese (Native), English (Fluent), French (Basic), Spanish (Basic)

ADDITIONAL INFORMATION

Conference moderator at several conferences in Portugal | Writer of a weekly opinion column on Diário Económico newspaper

PROFESSIONAL EXPERIENCE

2006 – 2009 Jornal de Negócios Portugal Reporter • Journalist covering the stock market, mutual funds and commodities • Made daily comments for cable TV news channel RTPi on the stock market

2006 – 2009 Reuters Portugal Reporter • Journalist covering all domestic issues for the Portuguese service for Reuters news agency in Lisbon.

Covered issues ranging from strikes to financial operations.

• Made daily comments for cable TV news channel SIC Noticias and radio station TSF on the stock market

2009 – Present Económico TV Portugal Deputy Editor • Editor and leader of a team of over 50 journalists and technicians who produce daily news broadcasts.

• News anchor and reporter, with daily interviews of politicians and business leaders • Created and developed several news programs and other TV products • Forged a string of partnerships between Económico TV and other institutions

27

2012-2014 PART-TIME CLASS Professional Profiles Rui Ramos

rui.ramos12@thelisbonmba.com +351 965 811 266 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Economics, Universidade Técnica de Lisboa, Portugal | PostGraduation in Work Health and Safety (Certification level V)

10 years´ experience in the banking sector with focus on financial and marketing functions. Self-motivated and driven by technical excellence and continuous improvement. Flexible, team worker and fast learner. Strong commitment to projects’ success.

PROFESSIONAL EXPERIENCE

2004 – 2006 Banco Popular Portugal, S.A. Portugal Financial Technician • Responsible for the issue of debt programs (commercial paper, bonds) • Monitoring and reporting liquidity, both internally and to Bank of Portugal • Assets and liabilities’ management

2006 – 2009 Banco Popular Portugal, S.A. Portugal Fixed Income Assets Manager • Fixed income investment funds manager • Defining and monitoring funds investment policy • Managing relations with the market and auditors • Middle office manager regarding trades and valuations; communication and report to supervisory Entities (Bank of Portugal and Securities Commission); current management of the Investment Funds Society

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Intermediate), French (Basic)

ADDITIONAL INFORMATION Interested in Commercial Area

2009 – 2013 Banco Popular Portugal, S.A. Portugal Product Manager • Responsible for strategic and operational marketing regarding investment and financing products for private clients • Implementation of European directives regarding the managed products • Supervisory reporting to Bank of Portugal

2013 – Present Banco Popular Portugal, S.A. Portugal Product and Segments Manager • Responsible for strategic and operational marketing regarding financing and cash management products for the different corporate clients segments

Shital Ranchordas shital.ranchordas12@thelisbonmba.com +351 919 542 422 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Marketing and Advertising, Escola Superior de Comunicação Social, Portugal

15 years’ experience on sales and marketing in Pharmaceutical companies, focused on a constructive approach. Strategy design and implementation oriented. Challenged to grow businesses with integrated activities and develop team work.

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Intermediate), French (Basic), Gujarati (Basic)

ADDITIONAL INFORMATION

Participation in international workshops, presentation of marketing success cases at International Workshops | Implementation and translation of innovative sales course

PROFESSIONAL EXPERIENCE

1999 – 2001 Roche Pharmaceuticals, Lda. Portugal Sales Representative • Portfolio management of pharmacies • Implementation of merchandising mass market techniques in pharmacies (category management of shelves)

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2001 – 2005 Roche Pharmaceutical, SA Portugal Product Manager • Preparation of marketing plans for new and current products (over the counter products) • Development of marketing materials below and above the line for both health professionals and consumers • Design and implementation of campaigns for Pharmacies • Development of market research among consumers and health professionals • Presentation and training of sales teams and sales channels

2005 – Present Bayer Portugal SA Portugal Product Manager • Preparation of marketing plans for new and current products (veterinarian antiparasitary products) • Development of marketing materials below and above the line for both health professionals and pet owners • Design and implementation of campaigns for different sales channels (Veterinary clinics, Pharmacies, Wholesalers) • Measurement and evaluation • Development of market research among consumers • Presentation and training of sales teams (development of interaction and team work spirit) • Presentation and training of sales channels

2012-2014 PART-TIME CLASS Professional Profiles Sylvain Bonnet

sylvain.bonnet12@thelisbonmba.com +351 912 534 862 / +33 624 765 706 French

EDUCATION

Career Summary

Master’s Degree in Mechanical Engineering, Institut Français de Mécanique Avançée (France), Ordem dos Engenheiros (Portugal) | Internship in Universidad de Sevilla (Spain) and Nissan Technology Center of Cranfield (England)

13 years’ experience in Project Management with strong knowledge in Waste Treatment, in particular Anaerobic Digestion technology.

Aware towards Explosive (Atex) environment concerns. Self-motivated and goal driven manager with a track record on adding value to Company. Solid experience in EPC projects over multinational context. Transitioning towards business development, general management. Driven by intellectual challenge, pragmatism, creativity and trust.

PROFESSIONAL EXPERIENCE

2001 – 2003 MECBO FRANCE Project Engineer • Responsible of all technical aspects for the setting-up of Industrial pump (mud, concrete) in several projects

2003 – 2005 M2G GRELBEX FRANCE Project Engineer • Responsible of all technical aspects for the construction of Plaster Plant in several countries

LANGUAGES

French (Native), Spanish (Fluent), English (Fluent), Portuguese (Full professional proficiency)

2005 – 2008 VALORGA INTERNATIONAL (URBASER) FRANCE Project Engineer • Responsible of all technical aspects for the construction of waste management and Methane producing plants in Portugal

ADDITIONAL INFORMATION

Speaker at Waste Treatment seminar (Brasil) Studied, lived and worked in various countries, in particular Portugal from 2009 | Interest: Running (3h03 marathon), Speed skating, Cycling and Photography | President of the Triathlon alumni Association

2008 – Present URBASER ENVIRONNEMENT FRANCE Project Manager • In the continuity of my function in Valorga, I’m in charge of the financial follow-up of the waste treatment plant construction (EPC), especially for Portuguese market • Group Internal Promotion from Valorga International to Urbaser Environnement • Contract and technical responsible for the construction of waste management and Methane producing plant Mafra in Portugal - 200 000 Tons/Years • Managed the study, construction and the commissioning of the operation • Responsible of the financial and technical aspects of the plant (Cost control, performance, guarantee) • Leading directly a team of 15 persons (indirectly, up to 100 persons on site) I respect the planning, technical requirements and budget fixed by my administration

Teresa Cândido Silva

teresa.csilva12@thelisbonmba.com +351 916 651 682 Portuguese

EDUCATION

Career Summary

Master Science in Bioenergy (International Master Course on Bioenergy and Environment – IMES); Faculdade de Ciências e Tecnologia, Universidade Nova de Lisboa, Portugal | Undergraduate Degree in Forestry Engineering, Instituto Superior de Agronomia, Universidade Técnica de Lisboa, Portugal

6 years’ experience in wood and biomass procurement in a multinational company, with solid knowledge in renewable energy based in biomass. Driven by intellectual challenges and project variety. Commercial focus on results and negotiation expertise.

Strong communication skills at all levels.

Effective team player as well as able to work independently with initiative.

PROFESSIONAL EXPERIENCE

2004 – 2007 Gl@nde Portugal Forest Phytosanity Consultant • Consulting and implementation of good forest practices • Planning and application of treatments against plagues and diseases of different forest tree species • Logistic management, commercial advisory and product sales

2007 – 2010 grupo Portucel Soporcel Portugal Biomass Procurement Officer • Responsible for biomass supply to Cacia’s mill and external clients • Procurement and control of biomass quality and origin • Management suppliers and clients portfolio • Logistic organization of biomass yards and stocks

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Intermediate), Danish and French (Basic)

2011 – 2013 grupo Portucel Soporcel Portugal Team-leader for forest land procurement • Team-leader of south Portugal forest commercial team • Responsible for wood and biomass procurement to Setúbal’s mill • Management of wood and biomass suppliers portfolio • Raising, leasing and buying forest land

ADDITIONAL INFORMATION

Communication on 6th National Forest Congress (2009), “Sustainability of Forest Biomass Trading”; Azores-Portugal | Lection of classes on “Production and Logistics of Forest Biomass” in IMES, Faculdade Ciência e Tecnologia (UNL); Winner of the honour merit Prize for Best Student 2004/2005, sponsored by Grupo Portucel Soporcel (gPS)

2013 – Present grupo Portucel Soporcel Portugal Product Manager • Development and implementation of new products through conception to marketing • Optimization solutions at the product level (pricing, logistics, supply chain) • Management of customer needs; interface with sales, technical and production teams

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2012-2014 PART-TIME CLASS Professional Profiles Teresa Ribeiro

teresa.ribeiro12@thelisbonmba.com +351 914 563 333 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Chemical Engineering, Industrial processes specialization, Instituto Superior Técnico, Lisbon, Portugal

15 years’ experience of starting new projects and developing businesses in national and global companies within several industries.

Focused on achieving results by using strategic planning, leadership skills and by being passionate. Rely on self-motivation, creative thinking, team work and resilience to overcome challenges.

PROFESSIONAL EXPERIENCE 1999 – 2000 Arbora & Ausónia PORTUGAL Customer Service Manager • Responsible for the Receivable Team (about 50% of the company invoicing) • Implementation of new projects such as financial EDI e CRP

2000 – 2003 Brandia Group PORTUGAL Corporate Support Director • Financial Management and Organization, Budget Planning and Invoicing – YORN project • Business Development and Planning

2005 – 2006 Desafio GlobalEvent Production, Lda PORTUGAL Administrative Director of Power House • Financial Management and Organization, Budget Planning and Invoicing during business start-up • Responsible for the Facility Team (reception, hygiene and security)

LANGUAGES

Portuguese (Native), English (Fluent), French (Fluent), Spanish (Fluent)

2006 – 2010 Medtronic Diabetes PORTUGAL Sales Representative • Start-up the Diabetes business being focused on Results and Patient/ Customers benefits • Strategy and Sales in all Portuguese Market

2010 – 2013 Medtronic Diabetes Iberia Product Specialist • Prepare and execute Iberia launch plans for new products • Develop a strong understanding of the Iberia Continuous Glucose Monitoring (CGM) market to drive sales and increase the business performance

2013 – Present Medtronic Diabetes Iberia Market Development Manager • Define plans and strategies to drive awareness, obtain reimbursement and increase the adoption of medical devices for Diabetes in Portugal • Responsible to organize and supervise the Portuguese team that gives support to patient and HCP Education • Marketing and sales supervisor, Portugal

Valério Conceição valerio.conceicao12@thelisbonmba.com +351 919 786 346 Portuguese

EDUCATION

Career Summary

Undergraduate Degree in Computer and Software Engineering, Instituto Superior Técnico - UTL, Portugal

Over 19 years work experience in international and multi-cultural environments. Extensive knowledge in Customer Relationship Management at all levels in the organizations, creating value by delivering outstanding customer experiences. Natural problem solver, facing any challenge with a unique positive and confident attitude, able to create consensus, inspire and develop people. Focus on continuous improvement and innovation, promoting evolution and change in organizations.

PROFESSIONAL EXPERIENCE

1995 – 2002 Altitude Software Portugal Technical Support Director • In 1997 created the TS department with a local team of 2, growing to a global team of 15 people located in Portugal, Spain, France, United States and Brazil • Joined the company as a support engineer in the Customer Services department, which was later divided in the Professional Services, Training, Quality and Technical Support departments

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2002 – 2004 freelancer Worldwide Contact Center Business and Technology Consultant • Local services provided in Lisbon (Portugal), Sharjah (UAE), Dubai (UAE), Riyadh (Saudi Arabia) and São Paulo (Brazil), in telemarketing, banking and telecommunications industries

LANGUAGES

Portuguese (Native), English (Fluent), Spanish (Fluent), French (Basic)

2004 – 2006 Datacomp Portugal Senior Pre-Sales Consultant • Internal project coordination between technical and sales areas, and externally with customers and partners

ADDITIONAL INFORMATION

As a certified Ocean Skipper, organized summer holidays in the Mediterranean from 2009 to 2012 | Practiced several sports at a competition level namely sailing, motorcycle racing, surfing and swimming

2006 – Present Teleperformance Portugal Project Management & Optimization Director • With direct report to the CEO, manages the implementation of strategic projects, and optimizes business processes, to enhance the overall performance of the company • Previously, as Business Innovation Manager, responsible for the NPD&L in the Teleperformance Group • Before, as Business Unit Manager, head for a debt collection business unit, leading a team of 60 people

2012-2014 PART-TIME CLASS Professional Profiles Vasco Macias Fernandes

vasco.fernandes12@thelisbonmba.com +351 931 018 356 Portuguese

EDUCATION Undergraduate degree on Public Relations and on Advertising, Instituto Superior de Novas Profissões, Portugal | Lycée Français Charles Lepierre (French Primary and High School), Portugal

PROFESSIONAL EXPERIENCE 1997 – 1998 Banco BPI Portugal Branch Junior Manager • Management of business and private clients • Participating in credit approval

Career Summary

LANGUAGES

ADDITIONAL INFORMATION

Portuguese (Native), French From 2010 to 2013 implemented a personal project 15 years of experience in leading teams.

(Fluent), English (Fluent), of total development and management of apartment 12 years of experience on managing short term rental business in Lisbon relationships with retail networks. 5 years of Spanish (Fluent) experience in banking retail. Highly motivated for team work, solid sense of business, very dynamic, high ability to learn and to adapt to different and new realities. Great expression and communication skills. Due to professional requirements, great ability to oral project presentation and plural negotiation.

2001 – Present Lusomundo Audiovisuais-Zon Optimus Portugal National Sales Manager • Responsible for nationwide distribution of DVD 2000 – 2001 and Blu-ray Disney, Warner Bros, Universal Pictures, Banco BPI 1999 – 2000 Paramount Pictures and Independent Catalogues Portugal Banco BPI • Responsible for the contractual agreements with main Branch Manager Portugal national retailing companies • Management of the entire Branch Assistant Manager • Compliance with monthly and annual multiple budgets Branch’s activity • Assisting management of • Team management the entire Branch’s activity • Team’s objectives definition • Assisting credit approval • Credit approval • Management of business • Management of the main and private clients business and private clients

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how to recruit?

After reading through our student’s resumes you can contact them directly. If you prefer you can also contact the Career Management Center. We provide advice and assistance to recruiters throughout the hiring process, working closely with you to find a recruitment strategy that matches your organization’s needs. reCrUiTMeNT serViCes iNCLUDe:

• Post and manage job opportunities;

• Organize company’s presentations to the students, increasing their awareness to the career opportunities you offer and allowing you to meet potential applicants;

• Help schedule selection interviews that can be held at the school’s facilities.

Contact Us ANABELA PoSSIDóNIo Executive Director anabela.possidonio@thelisbonmba.com +351 919 416 939 PEDRo MoNTEIRo RIBEIRo Employer Relations Manager pedro.ribeiro@thelisbonmba.com +351 911 507 888

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INSTITUTIONAL PARTNER

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