THE Merciad MERCYHURST UNIVERSITY
EST. 1929 VOL. 87 NO. 11
WEDNESDAY, JANUARY 22, 2014
Warning
Accrediting agency slaps warning on Mercyhurst By Will Bickelmann
@TheMerciad
Staff writer
The Middle States Commission on Higher Education issued a warning on Nov. 21, 2013, to Mercyhurst University, warning that the university’s “accreditation may be in jeopardy because of insufficient evidence” that it complies with requirements regarding learning assessment. University officials are confident, though, that Mercyhurst will meet commission’s requirements on time and that the warning will be rescinded. The commission stressed in its notice that Mercyhurst remains accredited. (For more information on the warning, go to: http://www.msche.org/institutions_sas_pds.asp?idInstitution=294 .) “We’re definitely on the right track. We’re hoping to have our assessment function sufficiently improved by next fall,” Philip Belfiore, Ph.D., Vice President for Academic Affairs, said about the warning. He noted that Mercyhurst did well in the other factors examined by the Middles States commission. “After assessing the school’s administrative and academic components, the only place in which we were lacking was our ability to assess our academic programs,” he said. The commission requires that Mercyhurst assess student learning outcomes from courses, from majors and from their overall academic experience at the university.
Those assessments must be properly documented at every level, gathered and then used by the university in its decision-making. Schools are also required to meet the Middle States Commission standards as a way to ensure that it meets its mission, goals, performance and use of resources. In part, that is where the assessment of learning outcomes comes to play. The Middle States Commission’s official warning followed several notifications to Mercyhurst over the years that its assessment function was lacking. Mercyhurst did not take enough action in that time to meet the commission standards. The commission’s warning is actually not an uncommon occurrence among universities, Belfiore said. Most universities that receive the warning make the recommended changes in due time and keep their funding. According to the Middle States website, five higher education institutions, including Mercyhurst, are on warning status. Three are on probation. Fifty-five had their accreditation reaffirmed, according to the web site. Though the official warnings are somewhat commonplace, actually following up on it and revoking the government funding is rather rare, Belfiore said. “In all my time here I’ve
Contributed photo
never heard of a university being shut down because of an accreditation issue,” Belfiore said when asked how often an official warning comes to fruition. As of now, Mercyhurst is on schedule in the revision process, Belfiore said. In November, Mercyhurst
faculty and administration developed a rubric to guide the improvement of the assessment function. That resulted from an intense effort by a number of faculty and administrators who have worked on the process since the summer. Dyan Jones, Ph.D., and Mary Brecken-
ridge, Ph.D., largely led that effort. During the most recent visit by Middle States Commission on Higher Education officials, they remarked on the good progress the school was making towards its goal of having the assessment function up to standards by
next fall, Belfiore said. For any questions or concerns about the accreditation issue, Belfiore can be found at Old Main 104 or reached at pbelfiore@mercyhurst.edu.
Erroneous student bills cause temporary panic By Marcela Delgado Staff writer
Recently, Student Financial Services encountered a problem with the bills sent to students for the spring term. They were able to respond and find a solution as soon as they became aware of the situation. A parent called inquiring why the aid was not displaying on the bill, according to Carrie Newman, Director of Student Financial Services. Apparently, the bills did not include the pending financial aid for students. It was then that they noticed the problem and immediately sent an apology letter before they sent out the new bills. According to Ruth Ett-
Merciad Index News News Features A&E Opinion Sports Laker Living
2 3 4 5 6 7 8
wein, Student Accounts Administrator, under a thousand students were impacted by the problem, which was solved in less than 24 hours. The call was received at 8:30 a.m and by 9 a.m a solution was in place. They sent the statements to a company and it takes them a couple of hours to process them. Even though not all students were affected, e-mail was sent to a little bit over a thousand students. “We produce bills for all different populations across all of our campuses and recently this year in 13/14 we have gone from one calendar for all campuses to multiple calendars across campuses and we have multiple student populations and the complications that have arose from those multiple
calendars, I would say has led to just a manual update error,” Newman said. Fortunately, the problem was solved as soon as they possibly could and they did not receive any complaints from parents or students besides the call that made them aware of the situation. “We do make every effort to ensure the correctness of the statements and we are always willing to answer any questions that the students or parents may have,” Newman said. “We do work very hard on our customer service commitment and providing superior customer service to our students and parents. So we were saddened by the error but knew that the students still qualified for the aid.” Newman also wanted to
remind students that FAFSA renewal filing has already begun, so those who want to file a refund should remember to do so by March 15 and spring financial aid refunds will begin Feb. 14 for most students. Students may also view their e-bill anytime via the portal. For more information the Student Financial Services office is located at old main 115, open from 8:30-4 p.m Monday through Friday. Students can schedule individual appointments as well. They can also be reached at sfs@mercyhurst.edu or 814824-2288 for any further questions or concerns. Contributed photo
@mddg0293
Students and parents alike were shocked when their bills did not include pending financial aid, resulting in exorbitant charges.
Online Poll Results Are you happy with your housing situation on campus?
Total poll responses: 124
10% Yes, I love my place. 20% No, it is falling apart... 60% No, it is an overpriced dump. 10% It is okay, minus the car in my apartment.
Read more inside & online
News: - Erroneous student bills creates panic Features: - Intel students surprise security firm with project Arts & Entertainment: - Cummings Art Gallery boasts new student art works
Be sure to vote in this week’s online poll: What is your opinion of J-term now that it is over?
merciad.mercyhurst.edu