JULY 1, 2020
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Life on the Front Lines at A&W in Vegreville Michelle Pinon drive-thru service, it can get a bit safety protocols, and some have even good decision for their safety as well as News Advertiser stressful on both sides of the window. disinfected the debit machine before the safety of staff. To date, head office Staff at A&W in Vegreville, like their “I am grateful for the patience and using it. has not made a decision regarding the customers, have had to make a few understanding of customers in the line Reaction to the distribution of face reopening of the dining room. So for adjustments since the onset of COVID- ups. It makes my job happier.” masks has been mixed since it began in now, they will have to say hi to seniors 19 this spring. from a distance. The first change “We’re doing our best was closing of its dinto keep things clean and ing room. Then the follow all of the special training and impleguidelines.” Herrera mentation of new said she wants to reashealth guidelines, folsure customers they are lowed by the introducfollowing proper cleantion of face masks. ing procedures. She said Korena Wells, who all staff members wash has been working at their hands after each the restaurant since cash transaction, and last September, said it they wipe down the debit seems like the rules machine after every are changing “almost transaction as well. Staff daily” and she is are screened daily to The staff at A&W in Vegreville wearing the face masks they are currently distributing free of charge. Pictured from left to right doing her best to keep are: Manager Catherine Herrera, Trudy Reimer, Mary Reimer and Korena Wells. (Michelle Pinon/Photo) determine if they have up with the regulaany symptoms or if they tions as best she can. Sisters Mary and Trudy Reimer say early June. So far, Manager Catherine are feeling unwell. “I care about our regular customers, Dealing with the public can be chaland I’m kind of glad the dining room is things have been pretty much business Herrera said they have distributed as usual. Expectations from customers around 10,000 masks. They still have lenging, but the staff at A&W are doing closed. I want to protect them.” Even though Wells misses the face to in terms of top quality food and the many more boxes of face masks on their best to make the best of the chalface contact with, she believes the deci- speedy delivery of service are high, and hand, and another shipment is expect- lenges COVID-19 has thrown at them over the past three and a half months sion to close the dining room is in the they say are doing the best they possibly ed to arrive in early July. Herrera said seniors were especially and are grateful for all of the support best interest of customers and staff. can to deliver on both counts. Both ladies have had a few questions disappointed when they had to close they have received from customers. Lunch and supper are the busiest times, and because they only have about food preparation and health and the dining room, but she feels it was a
