TPP October 2016 by International Parking & Mobility Institute

Sarasota’s State Street Garage

Best Practices Put to Work

An amazing new garage in the Netherlands

DFW Airport’s New Structure

IPI Committee Update

OCTOBER 2016

THE INTERNATIONAL PARKING INSTITUTE

Under the Dunes

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WAYFINDING OCTOBER 2016 | Volume 32 | Number 10

20 T

A parking garage? Building of the year for an entire country? You bet—and wait until you lay eyes on it. The underground garage in the small beach town of Katwijk aan Zee is part of a larger effort to protect the village from rising sea levels. That 70-million-euro plan put into play a “dike-in-dune” concept, which buries a wall—and a parking garage—under manmade dunes that look and feel just like the real thing. The two-pronged approach helps protect the town from rising water as waves hit the dunes and their embedded walls and allows the beach to remain a main community focus. Under the dunes is a garage that was designed to serve the many tourists who visit the town’s sandy shores. The garage is nearly invisible; it was embedded into the surrounding dune environment in a way that was very carefully and deliberately respectful. Those in the know, including Fast Company, call it “incognito architecture,” and it works particularly well for the oblong parking structure. The garage offers plenty of parking for visitors, innovative lighting and design, and lines that led the competition jury to call it an “exceptionally beautiful object” and “virtually flawless.” The garage was commissioned by the Municipality of Katwijk and designed by architects Royal HaskoningDHV. It contains 663 parking spaces and is largely hidden inside

THE

Under the Dunes

he Royal Institute of Dutch Architects received 125 submissions for its 2016 Building of the Year. The juried contest sees hot competition from all facets of building design, so when the winner was a parking garage, people sat up and took notice. the town’s dunes, which were rebuilt as part of the greater conservation project. By locating most of the parking underneath the natural landscape, architects achieved their goal of strengthening the relationship between the beach and the neighboring village. The organic shape of the dunes was also used to create natural entrances and exits to the structure, easing wayfinding and orientation for drivers and pedestrians, and offer lots of natural light inside. At night, emergency exit lights create beautiful beacons along the shoreline. Interior lighting and color was used to orient users inside the garage, which is long. Icons were also used in wayfinding for both drivers and pedestrians. Residents of the town were hesitant when they first heard about the project, but embraced it whole-heartedly when they saw the final results. “People love it,” says Richard van den Brule, MSc, head of the architectural department at Royal HaskoningDHV. He notes that the garage was not only Building of the Year but also won the people’s choice award and an award for best public space. “For us as a team, the results are really satisfying,” he continues. “During the design and construction stages, we already had a feeling this was going to be a very special project. Now it has become a benchmark for integrated design projects and governance, it’s won several awards, and it’s been published in media around the world.”

One-of-a-kind Dutch parking garage named its country’s Building of the Year.

PHOTOGRAPHY COURTESY ROYAL HASKONINGDHV, ONSITE PHOTOGRAPHY, AND LUUK KRAMER.

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

24 BEAUTY and a

functional

BEAST

FORM AND FUNCTION MEET IN SARASOTA’S STATE STREET PARKING GARAGE BY BILL SMITH, APR

hen Sarasota, Fla.’s city planners decided to develop a new parking structure, they saw it as an essential element of the city’s drive to promote economic growth. In fact, the city’s downtown parking master plan is largely designed to enhance the vitality of downtown development by encouraging visitors and employees of local businesses to park in centrally located garages and lots and use pedestrian ways to reach their ultimate destinations. The six-story, 397-space State Street Parking Garage is the second of a series of parking facilities planned for downtown Sarasota. Ultimately, the parking master plan will provide city planners the flexibility to re-align or reduce the number of on-street parking spaces to increase sidewalk widths and pedestrian activity areas. Also, by centralizing parking, the plan minimizes the amount of parking area businesses need to develop to meet their needs. As a result, developers and building owners can focus their development investments on creating income-producing commercial and residential space rather than parking. In addition to supporting local businesses, this element of the parking master plan is also leading to the development of lower, more attractive, and more functional buildings. Sarasota’s plan provides a terrific example of how strategic parking planning can help make cities more walkable, business-friendly, and congestion-free. In addition to providing wider sidewalks for pedestrians, the city’s plan also increases and improves landscaping downtown, provides new benches for visitors, and permits restaurants to provide outdoor services on the newly widened sidewalks.

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How incorporating nine parking best practices boosted a new garage at Cal Poly San Luis Obispo.

CASE STUDY

Buried within this trend is a chronic issue nearly all college campuses face: supporting new growth with efficient parking. Parking for higher education has always been a limited resource, and new construction inevitably consumes existing lots. Therefore, maintaining well-integrated parking is critical to the success of this ongoing campus transformation. Cal Poly San Luis Obispo is among the plethora of universities investing in new infrastructure that follows this trend. Currently under construction, the new Student Housing South residential community was envisioned to support the university’s strategic vision to create a vibrant residential campus that connects academic and social lives while enhancing student

The Cal Poly site is arranged so that the student housing and ancillary buildings face Grand Avenue, a major circulation road.

SERVING MULTIPLE MASTERS 30

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How incorporating nine parking best practices boosted a new garage at Cal Poly San Luis Obispo.

ON THE COVER: Photo by Royal HaskoningDHV and Luuk Kramer

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

The project goals were: Provide passengers with a modern and rewarding travel experience. Replace two aging, low-clearance, dimly lit garages with one large, well-lit, and efficient modern parking structure. Utilize the latest parking technology to improve terminal operational efficiency. Optimize passengers’ time spent searching for available parking. Create a safe public space through the use of lighting, technology, and a fire protection system that’s easily accessible to DFW emergency personnel. ●● ●Minimize impact to terminal operations and passenger flow during construction. ●● ● ●● ●

Passengers and staff enjoy a state-of-the-art new parking structure at Dallas/Forth Worth (DFW) International Airport. By Mike Uldrich

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Challenges and Solutions The first challenge faced was limited site access with public traffic operating on all four sides of the construction site, 24 hours a day, seven days per week. Solutions implemented were: Round-the-clock demolition and haul-off, with work adjacent to roadways occurring during a three-hour nightshift window. Use of soil nail wall excavations to prevent public roadway closures. Off-site staging and just-in-time delivery of materials. Tower cranes with the capacity to reach over adjoining roadways and pick materials from off-site yard and off-load trucks directly from the active roadway shoulder. ●● ●Extensive traffic control planning, including coordination with

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42 ADVANCING THE INDUSTRY IPI committees develop initiatives and programs that benefit parking as a whole.

he programs, initiatives, publications, and projects that come out of IPI largely start in committees, where parking professionals combine their expertise in collaborative efforts. As is true throughout the year, committees have been busy since the IPI Conference & Expo in May, and exciting things are happening. Here’s an update on what’s happening lately.

Awards of Excellence Committee

ext year marks the 35th annual IPI Awards of Excellence competition. A total of seven categories are available for IPI members to enter the competition for new facilities, restoration of existing structures, sustainable new construction, and innovative programs completed or renovated since Jan. 1, 2015. Entries are being accepted online through Nov. 18. Honorees will be recognized during the Awards & Recognition Ceremony at the 2017 IPI Conference & Expo in New Orleans, La., in May. For specific information about what is needed for an entry, visit parking.org/aoe or email aoe@ parking.org. CO-CHAIRS: Rick Decker, CAPP, and Anderson Moore

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Serving Multiple Masters

By Michael Pendergrass, AIA, LEED AP

Form and function meet in Sarasota’s State Street Parking Garage.

30 ong gone are the days when the drab, utilitarian dorm room sized for a sardine was a rite of passage for an incoming freshman at a college campus. Today’s college student is looking for an interactive, amenity-driven lifestyle that goes beyond academics. Universities are listening and with good reason: Multiple studies, including one by University of California, Los Angeles’ Higher Education Research Institute, have found that students who live on campus have higher graduation rates than those who do not. From state-of-the-art facilities to high-quality student housing, today’s higher education institutions are exploring innovative ways to offer students a more multi-faceted, compelling community environment that not only appeals to the modern student but also positions him or her for greater success.

Beauty and a Functional Beast

Conference Program Committee

he Conference Program Committee is ready and waiting to read and score all of the incoming education session proposals for the 2017 IPI Conference & Expo in New Orleans. We are moving away from traditional lecture-based sessions to more participant-based experiences. The Conference Program Committee has the responsibility to read and score each submission IPI receives and only six weeks to accomplish this task. The selection process is highly competitive, and all proposals undergo a blind peer review by committee members. We look forward to the process. CO-CHAIRS: Scott Kangas, CAPP, and Jaime Windfont, CAPP

Consultants Committee

t the annual IPI Conference in Nashville, Tenn., John Bushman of Walker Parking Consultants moderated the Parking Consultants’ panel discussing trends, insights, and best practices relating to mobility and alternative transportation. Panelists were Mark Santos from Kimley-Horn; Mitch Skyer from Passio Technologies; and Glenn Kurtz from Georgia Tech University. The session was standing-room only, and the panel engaged the audience to provide additional insights. The Consultants Committee is currently working on two collaborative articles for The Parking Professional. Jim Anderson of BASF and John Porter of Simpson Gumpertz & Heger are partnering on “Extending the Useful Life of a Parking Structure” to assist owners in recommendations for assessing conditions and repairing parking structures. Items to be included are planning and budgeting, rehabilitation and maintenance options, scheduling impacts, and project execution. Vanessa Cummings of Columbus State Community College, Patrick Wells of DESMAN, and Sanjay Pandya of Kimley-Horn are teaming up to identify what parking characteristics would comprise a parking utopia—the ideal parking experience. CO-CHAIRS: John

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Bushman and Mark Santos

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

IPI committees develop initiatives and programs that benefit parking as a whole.

Garage designers are embracing new door designs, for good reason.

By Michael Watkins

increasing number of parking structures are installing high-speed doors to improve security and convenience and to take advantage of other benefits these doors offer. Today’s imaginative designs include attention to the doors that provide vehicle access to the building. While barrier gates are common for controlling access to a parking structure, building management for security and sustainability purposes are increasingly considering solid-panel doors, whose speed can fulfill both missions. In today’s fast-paced world, everyone expects to move faster, and this includes when people want to get in and out of parking structures through the doorway. To hurry people along, high-speed metal slat doors and fabric panel doors are replacing slow solid-panel and rolling-grill doors. Though slower versions are still in use because of their lower cost, designers are discovering the advantages of high-performance, high-speed doors.

Advancing the Industry

Up to Speed

Garage designers are embracing new door designs, for good reason.

Speed One iconic example is the 65-story Bertrand Goldberg–designed Marina City Towers in Chicago, Ill., shown in the opening to the 1970s “The Bob Newhart Show.” The building’s 19 floors of exposed spiral parking are clearly visible and integrated into the building’s twin cylindrical design. For some time, parking structures were seen as minimal stand-alone buildings without human, aesthetic, or integrative considerations, giving parking a poor public perception and frequently disrupting the existing urban fabric. Today, however, many architects, engineers, and planners envision and construct far more attractive facilities that integrate structures better with their surroundings and serve the needs of their users. The idea behind attaching a parking structure to a building is to provide convenience and security to tenants, employees, and visitors. Though not all buildings offer valet parking— an amenity of the Marina City Towers—an

Passengers and staff enjoy a state-of-the-art new parking structure at Dallas/Forth Worth (DFW) International Airport.

Up to

A Soaring Success

Marina City Towers, Chicago, Ill.

Editor’s Note

DEPARTMENTS

4 Entrance 6 IPI Board Member Profile 8 Consultants Corner 1 0 The Green Standard 1 2 The Business of Parking 1 4 Financial Matters 1 6 Parking Spotlight 1 8 IPI Ask the Experts 5 0 IPI in Action 52 State & Regional Spotlight 5 4 Community Digest 5 9 New and Renewing IPI Members 6 0 Parking Consultants 6 2 Advertisers Index 6 2 Parking Break 6 3 Calendar of Events

JUST GORGEOUS

ere’s an interesting challenge: A small seaside town that welcomes lots of tourists in the summer needs two things. One is protection from rising water levels to keep their homes and beloved beach safe for years to come. The second is more parking—and quite a bit of it—so their narrow streets aren’t choked during beach season. Both of those things need to happen without disturbing the natural tranquility of the area or the beautiful sand-and-sea views most of the town enjoys. It was a conundrum. And in Katwijk aan Zee in the Netherlands, it was solved efficiently, effectively, and beautifully—so much so that the resulting garage was named the Dutch Building of the Year, marking the first time a parking structure has ever won the prestigious award. Architects at Royal HaskoningDHV nestled a 664-space garage underneath the dunes that were built to solve the rising-water problem in the town, and the walls of the garage serve as additional critical reinforcement against the sea, preventing it from encroaching on or swallowing the little town whole. So now, the town is protected, the tourists can park, and the only thing anyone sees from ground level is a stunning glass entrance and grass-topped sand dunes. We are thrilled to feature the Katwijk aan Zee project in this issue, which takes an in-depth look at parking architecture and design. Quite frankly, we’d never seen anything like this Dutch garage, and we hope you enjoy the story and amazing photos as much as we have. It starts on p. 20. Speaking of amazing photos, get your smartphone out because it’s time for our annual photo contest, and you could get a free pass to the 2017 IPI Conference & Expo in New Orleans, La. This is one of my favorite projects all year, and I hope you’ll participate—it’s as easy as snapping a cellphone picture. Check out our story on p. 50 for more information, and get those entries ready! As always, my email is below. I’d love to hear from you about this issue or ideas for the future. Thanks for reading. Until next month…

fernandez@parking.org

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OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

ENTRANCE Publisher Shawn Conrad, CAE conrad@parking.org Editor Kim Fernandez fernandez@parking.org

Technical Editor Rachel Yoka, CAPP, LEED AP BD+C yoka@parking.org Advertising Sales Bonnie Watts, CEM watts@parking.org Subscriptions Tina Altman altman@parking.org. Graphic Design BonoTom Studio info@bonotom.com Proofreader Melanie Padgett Powers For advertising information, contact Bonnie Watts at watts@parking.org or 571.699.3011. For subscription changes, contact Tina Altman, taltman@parking.org. The Parking Professional (ISSN 0896-2324 & USPS 001436) is published monthly by the International Parking Institute. 1330 Braddock Place, Suite 350 Alexandria, VA 22314 Phone: 571.699.3011 Fax: 703.566.2267 Email: ipi@parking.org Website: parking.org Postmaster note: Send address label changes promptly to: The Parking Professional 1330 Braddock Place, Suite 350 Alexandria, VA 22314 Interactive electronic version of The Parking Professional for members and subscribers only at parking.org/tpp. Periodical postage paid at Alexandria, Va., and additional mailing offices. Copyright © International Parking Institute, 2016. Statements of fact and opinion expressed in articles contained in The Parking Professional are the sole responsibility of the authors and do not necessarily represent an official expression of policy or opinion on the part of officers or the members of IPI. Manuscripts, correspondence, articles, product releases, and all contributed materials are welcomed by The Parking Professional; however, publication is subject to editing, if deemed necessary to conform to standards of publication. The subscription rate is included in IPI annual dues. Subscription rate for non-members of IPI is $120 per year (U.S. currency) in the U.S., Canada, and Mexico. All other countries, $150. Back issues, $10. The Parking Professional is printed on 10 percent recycled paper and on paper from trees grown specifically for that purpose.

LEADING FROM THE FRONT: STAY HUMBLE AND KIND By Roamy Valera, CAPP

was listening to one of Tim McGraw’s recent hits on my car radio when I started to put together the lyrics of the song. Leave it to a country music superstar to send us a message so powerful and a reminder of what really matters. A particular verse caught my attention: When the dreams you’re dreamin come to you When the work you put in is realized Let yourself feel the pride but Always stay humble and kind What an appropriate and simple message for those who lead. Like many of you, I have read a number of books, articles, and stories of great leaders. We are living in a society where leadership is a characteristic and skill set that is wanted and needed to advance professionally. I work with and have worked for some very powerful leaders during my 28 years as a professional, and I have also worked for individuals I found weak and ineffective as leaders. I need a leader who leads from the front—someone who is a participant in the game, who bears the same burdens, never asks for someone to carry out a task that he or she is not willing to do themselves, and when faced with a tough challenge, is willing to take center stage. A few years back, I worked with Timothy Haahs and his firm (TimHaahs). It was clear from the beginning I was working for someone who leads from the front. Tim’s life story is captivating not only because of what he had to overcome but because of how he did it. His firm’s core values are still with me today, and I credit him for some of the success I have enjoyed on a professional and personal level. Think about it: Do more than is expected, be an effective communicator, and always let others know what is happening. Leadership positions offer me the opportunity to leave a fingerprint on the lives of those I lead. Be a leader with passion, be a leader with ethics, be a leader with commitment, be a leader who leads from the front, and you will leave a legacy of future leaders. As the song says: When you get where you’re going Don’t forget turn back around And help the next one in line Always stay humble and kind

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ROAMY VALERA, CAPP, is senior vice president with SP+ and a member of IPI’s Board of Directors. He can be reached at rvalera@spplus.com.

ISTOCK / NEVARPP

Contributing Editor Bill Smith, APR bsmith@smith-phillips.com

IPI BOARD MEMBER PROFILE

MARK LYONS, CAPP Parking Division Manager, City of Sarasota Member, IPI Board of Directors

s the only new member of IPI’s Board of Directors, I feel honored to play a part in a dynamic organization that is really focused on making a difference in our parking industry. During the past 25 years I’ve seen what it takes to make a difference, as I have traveled throughout the country and had the privilege to work with many parking and transportation veterans. News flash: I never thought I would walk this path. I went to an aviation college and had a brief career as a flight controller for the Federal Aviation Administration and traveled with Eastern Airlines for a few years. After managing the parking system and shuttles at Orlando International Airport, I was recruited by a national parking firm to oversee the parking management program at Newark International Airport. I went on to manage parking and shuttle systems at other airports across the country and was fortunate to oversee a variety of operations, markets, and national service contracts. Only in the past five years have I participated with regional parking associations and IPI committees. They have each been rewarding, and especially educational. There is not enough space in this article to talk about the personal reward one experiences after earning CAPP. My parking industry relationships have easily doubled, and my depth of understanding in all aspects of parking has as well. Now I find myself asking, what took me so long to engage these opportunities? Parking has been good to me and my family. My son, Kemp, and daughters, Kati and Krystal, enjoyed new adventures and grew up wondering exactly what it is that I do for a living besides talking over a two-way radio! My wife, Sandy, has continued to follow me around the country wherever life leads us and has been a real source of renewal, fun, and support. Our family loves the outdoors, mountains, hiking, biking, kayaking, fishing, and walking the beach. My grandson is my latest and greatest pride and joy. I am a man of action, passion, and faith. Never before have I seen our industry so open to development of new concepts or the widening of our professional influence. Perhaps I can pass along some sage wisdom; Where are you in your parking professional journey? Are you waiting for—what—25 years before you step up? Take it from me, there is so much for you to enjoy and learn. Engage now and continuously adapt.

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

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CONSULTANTS CORNER

TEAMING UP FOR CAPITAL RENEWAL PLANNING By John M. Porter, PE

oo often, deferred maintenance and repairs lead to significant unplanned capital projects. This is a painful way for owners to undertake projects, especially when financing is limited. Up-to-date capital renewal plans allow owners and managers to establish budgets, plan and schedule for future repairs, and maximize the useful lives of their structures. Parking facility repair and restoration is clearly on the mind of owners and managers. In a recent poll, facility restoration ranked in the top 10 issues organizations want to learn more about. Many resources are available that provide information on the expected useful life of garage components, typical repair costs, and replacement values. While these documents provide valuable guidance, a detailed condition assessment of the parking facility provides the most reliable and case-specific data to budget for future work. Parking facility assessments typically include: ●● Structural elements. ●● Waterproofing, roofing, and coatings. ●● Facades. ●● Plumbing systems. ●● HVAC systems. ●● Electrical and lighting systems. ●● Elevators. ●● Fire protection systems. ●● Architectural components and finishes. ●● Doors and windows. ●● Parking control systems. ●● Security systems. ●● Vehicle barrier systems. ●● Stairs. ●● Signage.

The Report

JOHN M. PORTER, PE, is an associate principal with Simpson Gumpertz & Heger and a member of IPI’s Consultants Committee. He can be reached at jmporter@ sgh.com.

Assessments can vary from walk-throughs to detailed investigations that include physical testing of systems and components. A more in-depth assessment often comes with a higher price tag and longer duration. However, obtaining detailed information provides the assessment team with comprehensive data to better understand the current condition of the systems and components to estimate their expected future performance. In essence, this work helps the team better predict future repairs and their associated costs. When repair work is identified, the team has the data necessary to develop a cost estimate that should include mobilization, general conditions, bonds, permits, overhead, profit, and contingencies. Some owners prefer to establish contingencies independently, while others prefer to rely on input from the team. Carrying a large

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

contingency helps account for repair designs at a conceptual stage as well as for unforeseen conditions that arise during a repair program. However, some owners feel that large contingencies can over-inflate anticipated project costs and create fear among shareholders. The contingency markup should also consider the level of detail included in the assessment. Once all significant repair or replacement work is identified, the team should determine if all of it fits within the available budget (or establish a budget if one does not exist). In the event there is insufficient funding to undertake all of the repair work, a funding source needs to be identified or, more commonly, the work needs to be phased and prioritized. This is one of the most critical steps in a team approach to capital planning. Repair work is often prioritized into three categories: immediate (emergency), short-term, and long-term. Immediate work can include repairing tripping or falling hazards, shoring severely deteriorated structural members, or replacing failed life-safety systems. This work is often non-negotiable and needs to be performed within days or weeks of discovery. Prioritizing short- and long-term repairs is frequently a collaboration between the assessment team and management/ownership. Questions often arise: ●● What are the consequences of deferring repairs? ●● How much risk is there if the work is not performed? ●● What is the cost impact of performing the work over multiple years? ●● Can the work be phased without being overly disruptive to users? ●● What are the life cycles of different rehabilitation alternatives? ●● What will the future bidding and construction climate be? ●● Will increased inspections or maintenance be needed to monitor the garage? By collaborating, teams can choose a capital renewal strategy that meets the owner’s budgets, highlights the consequences and risks of deferring work, and addresses critical needs.

THE GREEN STANDARD

A COMMUNITY COLLEGE’S SUSTAINABLE EFFORTS By Mark Pace

Montgomery College is a public, open admissions community college in Maryland with campuses in Germantown, Rockville, and Takoma Park/Silver Spring, and other convenient training locations, all serving key geographic locations in Montgomery County, a large suburban county adjacent to Washington, D.C. Montgomery College serves more than 60,000 students every year through both credit and noncredit programs in more than 100 areas of study.

Greening Garages

MARK PACE is parking and transportation manager at Montgomery College in Maryland and a member of IPI’s Sustainability Committee. He can be reached at mark.pace@ montgomerycollege.edu.

Montgomery County requires Leadership in Energy and Environmental Design (LEED) Silver certification for any building receiving county funding, and our new buildings typically obtain LEED Gold status. Sustainable efforts are prominent in our county as a whole, along with on our campuses. Our work force development and continuing education department offers a “Going Green with Green Training” program that includes courses on green energy and sustainability management, up to and including a sustainability practitioner certificate. LEED courses are also a part of the program. Several courses are available online. The Takoma Park/Silver Spring campus became the first community college campus to earn the Green Seal Certification (GS-42) for institutional cleaning services in 2015. The goal for a green cleaning program is cleaning for health without harming the environment. Our utility, energy, and recycling programs are award-winning programs. We currently obtain wind energy credits for 100 percent of our energy. Our thermal ice storage plants reduce the electricity cost of cooling our buildings and reduce energy use during peak daytime hours.

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Greening Parking In fall 2013, we issued a request for proposal for a parking structure design team. Interviews were completed with the top three scoring design teams, all of which were partners with the Green Parking Council. When I asked about sustainable design and certification, every team said LEED certification was not possible as the proposed building would not have 25 percent occupied space. While that was the correct technical answer for LEED, it was not the answer to the full question. Only one firm brought up the Green Parking Council and the Green Garage Certification program (now the Parksmart program) that was being tested at the time. I also had lukewarm response from our college planning staff about proceeding with the Green Garage Certification from a group that is committed to sustainable design. If it was an academic building and not “just a garage” we would be pushing for LEED Gold. We did refer to the sustainable checklist and check off many items on the list. When a general contractor was awarded the contract in June 2015, recognition by the GPC and IPI of Green Garage Certification was in place, and it helped to move the effort forward to at least have the contractor document things as he or she would for a building going for LEED certification. The USGBC acquisition of the Green Parking Council and the subsequent certification program—Parksmart—sealed the decision for the college to give the design team approval to move forward with the certification process upon the completion of construction. The design team has assigned a Parksmart Advisor to the project. A benefit of applying for the certification is that the management portion of Parksmart makes it easier to justify the cost to create other sustainable programs in the garage with the goal of obtaining certification. The vision for those involved in the Green Parking Council and now the USGBC, and developing the standards is a tremendous boost for parking facilities and proves that parking can be designed and operated in a sustainable way.

ISTOCK /GRIMGRAM

have followed the progress of the Parksmart certification program (formerly Green Garage Certification) during the past four years, as Montgomery College prepared to lose a 300-space garage due to the future construction of the Rockville Student Services Building.

THE BUSINESS OF PARKING MARKETING LEGAL

STEPPING OUT OF YOUR COCOON By Bill Smith, APR

Thought leaders are the experienced, accomplished, and creative-opinion leaders to whom the public, the press, and our society’s leaders turn for information and answers to difficult questions. Thought leaders change the way we think about issues, they inspire us to act in new ways, and ultimately they change the world.

In Parking The parking industry is potentially fertile ground when it comes to thought leadership. Parking affects our lives in so many ways that our industry’s thought leaders have extraordinary influence on our communities and our lives. Just as thought leaders have extraordinary influence, they also derive many benefits. On a personal level, thought leadership raises your profile within your organization and throughout the industry and exposes your ideas to people who can benefit from them. Thought leaders also typically enjoy much faster career development and greater advancement. In terms of your business, thought leadership is a powerful means for attracting new clients or customers as well as valuable business partners. In the public sector, thought leaders are much more influential when it comes to determining public policy.

Getting There

BILL SMITH, APR, is principal of SmithPhillips Strategic Communications and contributing editor of The Parking Professional. He can be reached at bsmith@smith-phillips. com or 603.491.4280.

So, how do you become a thought leader? Obviously, substance is the key. No one is going to care about what you have to say if you aren’t knowledgeable and experienced. But you also need to know how to get the word out and demonstrate your expertise. Anyone reading this from the academic world is familiar with the phrase “publish or die.” Traditionally, thought leaders established themselves by writing books and then talking about those books in classrooms, seminars, and even on television. Today, though, we truly live in an age of communication, and we have many more ways to establish our credentials as experts. Some still involve publishing while others involve new forms of public relations. Thought leadership has never been

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

as accessible to experienced, thoughtful, and creative parking professionals as it is today. Publicity is still the most effective—and cost-effective— way to reach large numbers of people. An article or interview in an industry publication can reach tens of thousands—sometimes hundreds of thousands—of people who already have an interest in what you have to say. A story or interview in a business magazine or on a radio or television program could potentially reach millions of people. Their power can be expanded by using these articles and news stories as the focal point of email and social media campaigns. The benefits of writing articles for magazines or being interviewed for news stories are numerous and far-reaching, but those opportunities become that much more powerful when you can share them with colleagues, partners, customers, and prospective customers, not to mention community leaders and other thought leaders. Blogging is another effective strategy for establishing thought leadership. Search engines love them and so does the media. Blogs give readers a feel for what the writer is like—it doesn’t hurt to be approachable. Parking professionals can give it a try by submitting short posts at parking.org/blog. Like blogs, social media platforms such as Twitter offer a means for sharing content and establishing your credibility as a thought leader. By combining all of these approaches—publicity, blogging, and social media—you have the potential to reach enormous numbers of people to demonstrate your expertise. Admittedly, not everyone wants to become a thought leader. While thought leadership provides many opportunities, it can also bring risk. There are a lot of people out there who like to slay giants. In this age of social media and anonymous communication it’s easy for people to make attacks. But for those who are willing to take that chance, the potential benefits can be tremendous. The key is to have something (or many things) to say that will provide real value and to know how to reach the right people.

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re you a thought leader? Do you even know—or care—what the term means? And if so, should you aspire to thought leadership? It’s trendy to use the term, but thought leadership isn’t meant to describe the smartest person in the room or the most accomplished person in an organization. It’s much larger than that.

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THEFINANCIAL BUSINESS OF MATTERS PARKING

TEST YOUR INTEREST RATE KNOWLEDGE By Mark A. Vergenes

n December 2015, the Federal Reserve raised the federal funds target rate to a range of 0.25 percent to 0.50 percent, marking the first rate increase from the near-zero range where it had lingered for seven years. Many economists viewed this action as a positive sign that the Fed finally deemed the U.S. economy healthy enough to withstand slightly higher interest rates. It remains to be seen how rate increases will play out for the remainder of 2016. In the meantime, try taking this short quiz to test your interest rate knowledge. 1. Bond prices tend to rise when interest rates rise. a. True. b. False. 2. Which of the following interest rates is directly controlled by the Federal Reserve Open Market Committee? a. Prime rate. b. Mortgage rates. c. Federal funds rate. d. All of the above. e. None of the above. 3. The Federal Reserve typically raises interest rates to control inflation and lowers rates to help accelerate economic growth. a. True. b. False. 4. Rising interest rates could result in lower yields for investors who have money in cash alternatives. a. True. b. False. 5. Stock market investors tend to look unfavorably on increases in interest rates. a. True. b. False.

MARK A. VERGENES is president of MIRUS Financial Partners and chair of the Lancaster (Pa.) Parking Authority. He can be reached at mark@mirusfinancial partners.com.

Answers

1. b. False. Bond prices tend to fall when interest rates rise. However, longer-term bonds may feel a greater effect than those with shorter maturities. That’s because when interest rates are rising, bond investors may be reluctant to tie up their money for longer periods if they anticipate higher yields in the

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

future. The longer a bond’s term, the greater the risk that its yield may eventually be superseded by that of newer bonds. (The principal value of bonds may fluctuate with market conditions. Bonds redeemed prior to maturity may be worth more or less than their original cost.) 2. c. Federal funds rate. This is the interest rate at which banks lend funds to each other (typically overnight) within the Federal Reserve System. Though the federal funds rate affects other interest rates, the Fed does not have direct control of consumer interest rates such as mortgage rates. 3. a. True. Raising rates theoretically slows economic activity. As a result, the Federal Reserve has historically raised interest rates to help dampen inflation. Conversely, it has lowered interest rates to help stimulate a sluggish economy. 4. b. False. Rising interest rates could actually benefit investors who have money in cash alternatives. Savings accounts, CDs, and money market vehicles are all likely to provide somewhat higher income when interest rates increase. The downside, though, is that if higher interest rates are accompanied by inflation, cash alternatives may not be able to keep pace with rising prices. 5. a. True. Higher borrowing costs can reduce corporate profits and reduce the amount of income that consumers have available for spending. However, even with higher rates, an improving economy can be good for investors over the long term. MIRUS Financial Partners, nor Cetera Advisor Networks LLC, give tax or legal advice. Opinions expressed are not intended as investment advice and it may not be relied on for the purpose of determining your social security benefits, eligibility, or avoiding any federal tax penalties. All information is believed to be from reliable sources; however, we make no representations as to its completeness or accuracy. All economic and performance information is historical and indicative of future results.

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WHISTLING WHILE HE WORKS… AND THEN SOME Gerald Allen, parking attendant, The University of Oklahoma

erald Allen grew up with his two brothers in Ada, Okla., and moved to Oklahoma City for a better job. He wound up finding two: one in parking and the other as a professional whistler, and the second one has him in high demand as he prepares to retire from the first. A parking attendant at the University of Oklahoma Health Sciences Center since 2000 and full-time employee there since 1989, Allen’s background is as a security guard and campus police community service officer. But it was a stint working in a theater as a kid that launched his whistling career; the theater had a whistler on staff back then, and Allen started imitating the man’s tunes. Today, he can whistle nearly 400 songs and has performed at the Children’s Hospital, OK Kids Korral, the Cowboy Hall of Fame, and lots of clubs, restaurants,

and events. He’ll retire from parking in December and looks forward to making his part-time whistling career a full-time gig. He recently told The Parking Professional about both jobs. The Parking Professional: How did you become a professional whistler? Gerald Allen: It took 10 years to learn it and 10 years to learn not to be bashful. TPP: What’s the most unique experience you’ve had as a result of your whistling? GA: I went to Tulsa and entered a contest with a professional whistler. I won second and third place in that contest, and in 2002, I won twice. I’ve also won two Governor’s Awards and a National Guard award—I retired from the National Guard in 1996. I’m going to Pigeon Forge, Tenn., in March and a contest with the Hartford County Music Association in June. I don’t think there’ll be anybody to compete with me. I could sing, but everybody would go out the door. TPP: What advice would you give to an aspiring whistler? GA: Well, you just go out to visit grandpa in the country. I did that and started mocking the birds (don’t do that in school because you get in trouble). Grandpa lived in Ada and died when I was four years old. Later, karaoke worked out pretty well. I’d get somebody to go up there and sing and then I’d whistle. Sometimes I couldn’t get anyone to sing so I’d just get up there and whistle on my own. TPP: What advice would you give to an aspiring parking professional? GA: Write a ticket and run! Parking has been very good to me, especially when my partner of 36 years, Martha, was ill and passed away four months ago.

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

TPP: Your retirement is coming up. Looking back, what have you enjoyed the most about your career in parking? GA: Working with people. Helping people, serving as a relief worker with other parking attendants. I enjoyed working in the windows. My favorite saying is, “You may not get it when you need it, but you’ll need it when you get it.” TPP: What are your plans for retirement? GA: I’m going to fix up my house and enter competitions. I’m turning people down for whistling. They want me at 10 and at 2 every Tuesday in Del City. TPP: What are your top five favorite songs to whistle? GA: Ghost Riders in the Sky; Frauline; Elvis American Trilogy; Marty Robbins’ Streets of Loredo; and religious songs, including How Great Thou Art and Just a Closer Walk with Thee.

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IPI’S ASK THE EXPERTS

What parking garage architecture/design feature or trend would you like to see more of and why? Jennifer Tougas, PhD Western Kentucky University Design the garage with people in mind. A lot of garage design focuses on numbers of spaces, traffic circulation (hopefully), access, and revenue control, etc. I’d like to see more attention paid to the experience of the people who are using the garage. I’ve seen many garages where pedestrian traffic conflicts with vehicular traffic. Designing with pedestrians in mind reduces these conflicts and improves the experience for everyone.

Brett Wood, PE, CAPP

Stephen J. Rebora, RA

Parking and Transportation Consultant Kimley-Horn I’d like to see more active space within and around garages. Green roofs that serve as athletic fields or pedestrian activity areas make the garage feel less utilitarian and more a part of the community. Couple that with active retail space along the street front, and a garage can be a successful component of a thriving downtown or campus.

President DESMAN

Adaptive re-use. With our nation pushing the boundaries of convenient transportation through shared-ride programs and autonomous vehicles, it is only a matter of time before our society will need less parking. Architects need to design their garage projects to include strategies that enable portions of their buildings to be easily converted into another use.

Rick Decker, CAPP Frank Giles

Assistant Manager, Parking Operations

Lanier Parking Solutions

Minneapolis-St. Paul International Airport

Area Manager

I would like to see more parking structures designed with the character of the city in mind so that the structure would look out of place in any other city. Every city has its own soul and heartbeat, and its parking should be an extension of that.

I’d like to see more interior moving sidewalks within parking structures. These weather-protected amenities would reduce walk times and effort by our customers with packages or luggage. Along the way, information important to them could be displayed as a revenue source for the facility.

Have a question for IPI’s experts? Send it to fernandez@parking.org and watch this space for answers!

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

The opinions, beliefs, and thoughts expressed by the contributors do not necessarily reflect the opinions and viewpoints of the International Parking Institute or official policies of IPI.

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THE

One-of-a-kind Dutch parking garage named its countryâ&#x20AC;&#x2122;s Building of the Year.

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

the town’s dunes, which were rebuilt as part of the greater conservation project. By locating most of the parking underneath the natural landscape, architects achieved their goal of strengthening the relationship between the beach and the neighboring village. The organic shape of the dunes was also used to create natural entrances and exits to the structure, easing wayfinding and orientation for drivers and pedestrians, and offer lots of natural light inside. At night, emergency exit lights create beautiful beacons along the shoreline. Interior lighting and color was used to orient users inside the garage, which is long. Icons were also used in wayfinding for both drivers and pedestrians. Residents of the town were hesitant when they first heard about the project, but embraced it whole-heartedly when they saw the final results. “People love it,” says Richard van den Brule, MSc, head of the architectural department at Royal HaskoningDHV. He notes that the garage was not only Building of the Year but also won the people’s choice award and an award for best public space. “For us as a team, the results are really satisfying,” he continues. “During the design and construction stages, we already had a feeling this was going to be a very special project. Now it has become a benchmark for integrated design projects and governance, it’s won several awards, and it’s been published in media around the world.”

PHOTOGRAPHY COURTESY ROYAL HASKONINGDHV, ONSITE PHOTOGRAPHY, AND LUUK KRAMER.

A site plan for the structure shows its gradual emergence from the natural-looking dunes, offering substantial parking that’s invisible to residents and visitors.

Pop-up exits emerge naturally from the dunes.

The parking structure is high-tech underneath the protective dunes that hide it from the landscape.

Vehicle access is easy to navigate but unobtrusive.

The garage’s entrance and exits blend seamlessly into the landscape and the charming seaside town.

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

PHOTOGRAPHY COURTESY ROYAL HASKONINGDHV, ONSITE PHOTOGRAPHY, AND LUUK KRAMER.

THE GARAGE TEAM ARCHITECT:

Royal HaskoningDHV LANDSCAPE ARCHITECT:

OKRA Landscape Architects CONTRACT MANAGEMENT:

WB de Ruimte DYKE CONSULTANT:

Arcadis

Stairwells throughout the structure feature dramatic lighting.

CONTRACTOR:

Bouwcombinatie Ballast Nedam/Rohde Nielsen STRUCTURAL DESIGN:

Adviesbureau Snijders MEP:

De Bosman Bedrijven LIFT INSTALLATION:

Liften- en Machinefabriek Lakeman FACADE ENGINEERING AND REALIZATION:

Metadecor INTEGRAL DESIGN:

Ballast Nedam Engineering in cooperation with ZJA CLIENT:

Municipality of Katwijk Graphics and lighting direct pedestrian traffic to elevators and exits.

Bright colors and graphics animate pedestrian pathways. parking.org/tpp

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

BEAUTY and a

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

functional

BEAST

FORM AND FUNCTION MEET IN SARASOTA’S STATE STREET PARKING GARAGE BY BILL SMITH, APR

parking.org/tpp

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

OWNER

City of Sarasota Steven Stancel Chief Planner ARCHITECT/DESIGNER

Darrell McLain Architect Harvard Jolly Architecture PARKING CONSULTANT

Elliot Hathorne, PE, LEED AP Project Manager Walker Parking Consultants, Inc. LANDSCAPE ARCHITECT

Phil Smith Landscape Architect David Johnston Architects GENERAL CONTRACTOR

John Kalaf Vice President of Operations A.D. Morgan Corporation PARKING OPERATOR

City of Sarasota Mark Lyons, CAPP Director of Parking

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

Safe, More Convenient Parking In light of the important role parking is to play in Sarasota’s downtown plan, the primary goal of designers was to create a facility parkers would want to use. This was no small feat, considering the site’s small footprint. The site’s depth of just 105 feet with a 20-foot-wide alley created a significant design challenge. Not only did designers need to create a functional, parker-friendly facility on this small footprint, but they had to do so in a way that would support the development of a planned multi-level office or residential liner building that will be built on an adjacent site to the west of the garage. The design also needed to accommodate a 58,000-gallon stormwater detention vault, which was ultimately tucked under the ramp at ground level. Finally, the design needed to accommodate the future implementation of a renewable energy program. To this end, the project’s parking consultants from Walker Parking included in the design the necessary infrastructure for the future installation of a photovoltaic system above the top parking level. The functional design resulted in a two-bay-wide, six-level-high, single-threaded helix structure with parking on one flat bay and one ramped bay. With the exception of two spaces at ground level, that are compliant with the Americans with Disabilities Act, all 397 spaces are provided on the elevated floors and provide parking for visitors and employees of local downtown businesses. The deck’s footprint is 298 feet by 105 feet, and site boundary constraints resulted in only one row of parking being included at the ramps. The garage’s columns are typically spaced at 24 feet on center, with 48 feet at the end of bays. The north parking bay is 60 feet wide, and the south ramp bay is 45 feet wide. Traffic flow is always a challenge in such small footprints. The consultant was able to achieve two-way flow with 9-foot by 18-foot, 90-degree stalls. These dimensions permit safe and convenient traffic flow combined with convenient parking. The typical floor-to-floor height is 10 feet, six inches, except at the ground level, which is 17 feet high to accommodate the 14,000-square-foot ground-level retail shell with a loading dock at the back of the structure. The 10-foot-high ceilings on the parking levels offer a more comfortable, customer-friendly parking experience while enhancing safety by improving visibility throughout the structure. Access to the garage from State Street on the north is provided by an entry/exit on the east end of the deck. A second entry/exit on the east end is provided from Ringling Boulevard to the south through a 150-foot-long, two-way driveway to the garage. This driveway also provides access to the alley bordering the south side of the structure, allowing access to the loading dock and

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The garage’s attractive design presents the classical look of a residential apartment building that perfectly complements the surrounding buildings.

BILL SMITH, APR, is principal of SmithPhillips Strategic Communications and contributing editor of The Parking Professional. He can be reached at bsmith@smith-phillips. com or 603.491.4280.

utilities beneath the ramp. To allow tight turns for large trucks into the alley, traffic flow in the alley is one way, from east to west. Pedestrian flow was also an essential design element. To provide the safest and most convenient experience, pedestrians are directed to two separate elevator and stair towers, one at the northwest corner of the deck and the other on the north side near the State Street entrance. Two final design elements revolved around lighting and security. When it came to lighting, the primary focus of the electrical design was energy efficiency. Designers selected LED light fixtures arranged in locations to provide good light uniformity, exceeding Illuminating Engineering Society standards and providing a safer, more customer-friendly, and more energy-efficient experience. A lighting control system comprised of timers and photo cells further enhances energy efficiency by permitting parking operators to tailor lighting requirements around peak utilization and other considerations. The electrical system is backed up by an uninterrupted power system that provides energy for the emergency lights, and additional safety features include a surge protection system, emergency phone assistance stations, and an elevator recall system. The electrical design also supports the city’s goal of promoting sustainable energy use with the addition of four electric vehicle charging stations. These stations are located near the northwest stair and elevator tower at the second level. Security was an equally important design consideration. Passive security features include open stair towers with emergency phones. In addition, the interior of the deck, the stair towers, and the ground-level perimeter are well-illuminated to improve visibility throughout the facility. The design also includes infrastructure to permit future expansion of security elements, including the installation of a conduit for future security cameras at the lobbies of the stair elevator towers and multiple locations throughout the deck. Tampa-based general contracting firm A.D. Morgan oversaw the construction of the garage, working closely with the development team, the city, and neighboring businesses. The garage structure is cast-in-place post-tensioned slabs, beams, and girders supported on a drilled shaft foundation system. The ground level is slab-on-grade construction placed on compacted fill. The structure’s stair and elevator towers are cast-in-place with conventionally reinforced walls, slabs, and beams with a structural steel gable-framed roof.

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

Form Meets Function The State Street Garage’s architecture was a key element of its design. Because of its central downtown location, the garage needed to be attractive as well as functional. As a Sarasota-based architect, Harvard Jolly Architects was intimately familiar with the character of downtown Sarasota and able to design a structure that fits seamlessly—and beautifully—with its neighbors. The garage’s attractive design presents the classical look of a residential apartment building that perfectly complements the surrounding buildings. The primary north facade along State Street is expressed with precast architectural panels with accented bands around window openings and 12-inch-deep sill ledges with dentils. The main vehicle entry from State Street is the garage’s architectural focal point. It features precast architectural panels with arches and articulated stone veneers at vehicle and pedestrian entrances. Column panels with column capitals and bases are set in front of the precast panels. The east end of the building is block infill between the horizontal cast-in-place beams, and the east face has a stucco finish with custom foam shapes with polyurethane hard coat for columns, capitals, window surrounds, and cornices. The west elevation of the garage is masonry block infill panels between horizontal cast-in-place beams and vertical columns with no openings or trim to abut the future adjacent liner building. The structure’s ground floor is designed to house future retail establishments, and the exterior architecture is designed to appeal to customers of these establishments while complementing the rest of the building. Continuous glazing along the ground floor and a combination of canopies and brick pavers for sidewalks with landscaping achieve a presentation that’s accessible and welcoming for pedestrians. A final architectural accent is provided through landscape architecture. The design, which was created by Sarasota-based David Johnston Architects, features a combination of palm trees, shrubs, and deciduous trees to provide an attractive, welcoming environment outside of the parking facility.

Well-Earned Recognition The State Street Garage has been well-received locally and is already considered a Sarasota landmark. It has also achieved wider recognition, having won two awards from the Florida Parking Association (FPA): the 2015 FPA Award of Merit for Parking Structure Architecture and the 2015 Award of Merit for Parking Structure Design.

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By Michael Pendergrass, AIA, LEED AP

ong gone are the days when the drab, utilitarian dorm room sized for a sardine was a rite of passage for an incoming freshman at a college campus. Today’s college student is looking for an interactive, amenity-driven lifestyle that goes beyond academics. Universities are listening and with good reason: Multiple studies, including one by University of California, Los Angeles’ Higher Education Research Institute, have found that students who live on campus have higher graduation rates than those who do not. From state-of-the-art facilities to high-quality student housing, today’s higher education institutions are exploring innovative ways to offer students a more multi-faceted, compelling community environment that not only appeals to the modern student but also positions him or her for greater success. Buried within this trend is a chronic issue nearly all college campuses face: supporting new growth with efficient parking. Parking for higher education has always been a limited resource, and new construction inevitably consumes existing lots. Therefore, maintaining well-integrated parking is critical to the success of this ongoing campus transformation. Cal Poly San Luis Obispo is among the plethora of universities investing in new infrastructure that follows this trend. Currently under construction, the new Student Housing South residential community was envisioned to support the university’s strategic vision to create a vibrant residential campus that connects academic and social lives while enhancing student

How incorporating nine parking best practices boosted a new garage at Cal Poly San Luis Obispo.

SERVING MULT 30

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

CASE STUDY

The Cal Poly site is arranged so that the student housing and ancillary buildings face Grand Avenue, a major circulation road.

IPLE MASTERS parking.org/tpp

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

success. The complex, which will include new dormitories and amenities, will be built on an existing parking lot. Watry Design, Inc. was selected to design a parking structure that would support the project and integrate it with the environment. Among the responsibilities assigned was to ensure that the design followed best parking practices for higher education. Watryâ&#x20AC;&#x2122;s goal was to design a parking structure the university could be proud of. Itâ&#x20AC;&#x2122;s about a lot more than just providing parking. To successfully integrate parking, we take into consideration the context of the site from an architectural standpoint as well as walkability. What are the needs of the various user groups? How can we help meet sustainability goals? From sustainability to modal integration and security, the education parking best practices that follow are designed to address every area of parking as it specifically relates to the needs of higher education. How does your campus parking stack up?

Understand Campus User Groups A successful parking design requires a thorough understanding of the various user groups on campus. Faculty, students, and special-event parkers all have different needs and use patterns that vary depending on day of the week and time of day. The Cal Poly structure is intended to serve multiple user groups that include administration and visitors in addition to students and faculty, which the design takes into account. The garage provides two-way vehicle circulation with 90-degree parking in a two-column bay configuration. In other words, the Cal Poly structure

The Cal Poly structure is incorporating a photovoltatic array on the roof level. This will provide additional power and reduce the heat island effect of the roof deck.

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

offers an intuitive route through the garage with parking stalls that are easy to get into and out of. Stair and elevator core locations are easy to locate, whether a patron is a frequent user or first-time visitor.

Consider the Context of the Site It is important to understand the relationship between a site and its adjacencies to design an effective parking solution. Beyond its effect on the architectural design, this understanding is a driver in determining the physical location of parking within the site. Considerations such as access to and egress from the site, capacity of surrounding streets, and the effects structured parking will have on traffic patterns factored into the design-build teamâ&#x20AC;&#x2122;s decision to locate the garage away from student housing. The Cal Poly site is arranged so that the student housing and ancillary buildings face Grand Avenue, a major circulation road on campus that serves all forms of traffic: private vehicle, pedestrian, and public transit. While creating easy access for all modes of transportation via a rear vehicle circulation road off Grand Avenue, locating the parking structure entry and exit at the rear of the site places prominence on the student housing buildings.

Integrate Modes and Mitigate Conflicts For education parking to be successful, a network of safe, direct, and attractively landscaped pedestrian and bike paths must connect the various areas of campus. Possibly the biggest challenges in developing these paths are the potential conflicts between pedestrians, bikes, autos, shuttles, and other modes of transit. It is important to protect pedestrians and other modes from more danger-

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The Cal Poly site is arranged so that the student housing and ancillary buildings face Grand Avenue, a major circulation road on campus that serves all forms of traffic: private vehicle, pedestrian, and public transit. ous modes. In addition, each mode is more efficient when effective design isolates and separates from the others. For example, a pedestrian walkway should be protected from vehicles with bollards or landscaping wherever possible. In the case of Cal Poly, the design team was able to utilize the unique hillside grading of the site to avoid pedestrian and vehicular conflicts. Vehicle entry and exit are located away from the student housing central core at a lower level elevation, while pedestrians head to their destinations via upper grade exits at the opposite side of the structure. This configuration eliminates the conflicts created when pedestrian and vehicle circulation routes cross each other.

Explore Mixed-Use As campuses densify, combining mixed uses, such as a sports field or other campus facilities, can play an important role in creating a more secure, lively environment. As mentioned above, Cal Poly is incorporating this best practice by wrapping three sides of the parking structure with ancillary functions, such as a small café, community room, and welcome center. This not only integrates the parking structure more effectively into its surroundings but also supports the university’s mission to position its students for higher success by creating a rich, amenity-laden experience that fosters greater connectivity and engagement.

Develop a Parking Management Plan Every campus needs a comprehensive parking management plan to address peak parking demand periods. University parking facilities are typically at capacity or beyond at the beginning of every quarter or semester and during special events. This results in using 100 percent or more of the parking resources. Having a plan in place to deal with these situations will improve the parking experience for all users. Cal Poly currently has in place a parking management plan, which will be critical for the new parking structure due to its proximity to other buildings, such as the Performing Arts Center.

Connect with Transit

MICHAEL PENDERGRASS, AIA, LEED AP, is Watry Design’s associate principal. He can be reached at mpendergrass@ watrydesign.com.

Parking should form a connection point with other modes of transportation. For example, shuttle and bus stops can be incorporated or kiosks providing their location can be integrated. Ample bike parking should be provided. Student Housing South was designed to encourage alternate modes of transportation, from bike racks within proximity of the parking structure and throughout the project to a plentiful network of sidewalks that guide users to their destinations once they leave the garage. There are four bus transit stations within a half-mile of the parking structure that can be utilized to further travel around the campus and

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

San Luis Obispo. In addition, infrastructure is being provided at 15 parking stalls to accommodate future electric vehicle charging stations.

Design with Sustainability in Mind Sustainable parking design best practices should be incorporated into each solution. Universities can utilize the United States Green Building Council’s Parksmart Certification as a guideline and even achieve certification without adding significant cost to the project. From vegetated swales for stormwater management to LED lighting to the incorporation of renewable energy sources, such as solar panels and geothermal loops, these measures illustrate a campus’s commitment to sustainability. The Cal Poly structure is incorporating a photovoltatic array on the roof level. This will not only help provide additional power but will also reduce the heat island effect of the roof deck. Additional sustainable features that have been integrated into the design are LED lighting and recycled content in building materials.

Incorporate Appropriate Security Security is a prime concern in all parking structure environments but especially on campuses. Passive security or crime prevention through environmental design (CPTED; see the March 2016 issue of The Parking Professional for more), such as glass-backed elevators, open stairwells, and the elimination of hiding spots behind walls, can be very effective at deterring crime. In addition, active security measures should be considered based on location, such as code blue emergency phones and a video surveillance system. Security features integrated into the design at Cal Poly include stairwells that are open to the garage’s interior; increased visibility gained by eliminating columns that can obstruct views and create hiding places; and installation of of code blue emergency phones.

Provide Clear Wayfinding Clear wayfinding is a requirement for all campus environments. Informational kiosks and plentiful signage should aid users not only in reaching their destinations but also on return. For example, the elevator and stair towers of a parking structure serve as powerful wayfinding elements. The Cal Poly parking structure provides clear views of the stairs and elevators from any point in the structure, making wayfinding easy and intuitive for both new users and those already familiar with the layout. By designing well-integrated parking into a campus project, universities can effectively continue to expand and meet the evolving needs of students, faculty, and visitors without sacrificing what is already a scarce resource on nearly every college campus across the country.

Passengers and staff enjoy a state-of-the-art new parking structure at Dallas/Forth Worth (DFW) International Airport. By Mike Uldrich

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

allas/Fort Worth International Airport’s Terminal E Enhanced Parking Structure (EPS) project is a complete update and replacement of existing parking facilities. The new structure was designed to bring aesthetic improvements to an aging infrastructure and increase parking availability, while improving both the overall experience of passengers and operational efficiency of the airlines. Substantial renovations and improvements inside the terminal have been scheduled to accompany the two-year phased EPS project. With a record 64 million passengers in 2015 and a track record for exemplary customer service, the airport challenged project planners to maintain terminal operations and passenger flow during construction. The project goals were: Provide passengers with a modern and rewarding travel experience. ●● Replace two aging, low-clearance, dimly lit garages with one large, well-lit, and efficient modern parking structure. ●● Utilize the latest parking technology to improve terminal operational efficiency. ●● Optimize passengers’ time spent searching for available parking. ●● Create a safe public space through the use of lighting, technology, and a fire protection system that’s easily accessible to DFW emergency personnel. ●● Minimize impact to terminal operations and passenger flow during construction. ●●

parking.org/tpp

Challenges and Solutions The first challenge faced was limited site access with public traffic operating on all four sides of the construction site, 24 hours a day, seven days per week. Solutions implemented were: ●● Round-the-clock demolition and haul-off, with work adjacent to roadways occurring during a three-hour nightshift window. ●● Use of soil nail wall excavations to prevent public roadway closures. ●● Off-site staging and just-in-time delivery of materials. ●● Tower cranes with the capacity to reach over adjoining roadways and pick materials from off-site yard and off-load trucks directly from the active roadway shoulder. ●● Extensive traffic control planning, including coordination with

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

PROJECT SIZE:

1,584 million square feet of parking deck with more than 3,200 spaces. APPROXIMATE PROJECT COST:

$90 million, including ancillary roadways, bridges, utilities, and landscape. OWNER/OPERATOR:

Dallas/Fort Worth International Airport-Parking Division CONSULTANTS:

Jacobs Engineering Group, Inc. (Lead) Aguirre Roden, Inc. (Architecture) Walter P. Moore (Structure, Civil) Rogers Moore Engineers, LLC (Structure) Moye IT Consulting, LLC (IT, SSI) IEA, Inc. (Structure) Pacheco Koch (Civil)

multiple contractors and airport departments involved in separate terminal renovation projects to properly prepare for thousands of deliveries, crane lifts, and concrete pours while minimizing disturbance to public traffic. The project required extensive site soil conditioning to bring subgrade to acceptable building standards, including: ●● Removal and remediation of old asbestos-containing drainage piping. ●● Electrochemical soil injection of native clays over 130,000 square feet to a depth of 10 feet. ●● Import, spread, and compaction of more than 20,000 cubic yards of special-fill material. The project incorporated phased construction and

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

owner occupancy orchestrated with interior terminal improvements, including matching aesthetics/architectural features of adjoining scopes of work. Completion of the first half (Phase 1) of the EPS was concurrent with terminal renovations of corresponding airline gates served by Phase 1 parking area. This ensured that passengers could still park adjacent to their active terminal gates. Phase 1 turnover resulted in increased parking revenue generated mid-project for DFW International Airport during construction of Phase 2. This netted a 12-month head start on parking revenue for the owner.

Innovative Practices The new garage is state-of-the-art and features multiple innovative features and practices, including a double-helix access ramp between levels. A challenging structural element to construct, the helix access ramp system has proven to be one of the most efficient design features of the EPS. Comprised of two five-story, cast-in-place, post-tensioned concrete ramps that intertwine (one for ascending traffic and one for descending traffic), the helix structure is essentially a series of three-dimensional traffic circles, with vehicles yielding to ramp traffic at each level before entering the helix to access another level of the EPS. This design limits the vertical pathway for vehicles to a much smaller footprint than conventional parking garage ramps that often run the entire length of the garage and have a tendency to get backed up as vehicles attempt to make hairpin turns at switchback locations. The use of the helix system ensures a steady

APO has raised the bar. How do you measure up?

ind out today. This new program recognizes a comprehensive

standard of excellence based on best practices and industry benchmarks across 14 major categories and more than 150 criteria. Designed for institutional, municipal, medical, university, airport, commercial, private, and other parking programs, both Accredited and Accredited with Distinction criteria will guide you and your organization to greater success and recognition. Relevant and practical as well as goal-oriented and visionary, APO will advance the parking industry and your organization. Required reading: Download the Second Edition of the APO Matrix and Manual for Applicants at parking.org/apo.

flow of passenger traffic and eliminates traffic jams within the EPS. The EPS features a parking guidance system that assists passengers in quickly identifying and navigating to available parking spaces after entering the garage. A collaborative network of overhead indicator lights and digital signage directs vehicles to the closest available space (including standard, one-hour, and accessible parking). As soon as vehicles enter the parking garage, drivers are met with a large digital sign providing accurate and to-the-second counts of available parking spaces on every level of the garage. Within seconds of entering, drivers know whether they should travel to a different level of the garage to find a spot. As vehicles move through the garage, additional digital signs, posted at drive aisle intersections, provide counts of available spaces down each row of parking. Once a vehicle has been directed to a row, its driver can use the overhead LEDs to determine the precise location of an available space. Each parking space has on overhead sensor that determines if a space is occupied or available. In addition, an LED light is located over each space (at the tail end, adjacent to the drive aisle, so as to be visible to anyone peeking down a row) that switches from green (available) to red (occupied) when activated by the overhead sensor. This provides an extremely efficient tool for passengers to find an open spot and get on with their travels. One of the most exciting applications of the parking guidance system is the ability to use data collected from the overhead sensors and EPS capacity counts to enhance operational efficiency inside the terminal. A feedback

MIKE ULDRICH is a project director with McCarthy Building Companies, Inc. He can be reached at muldrich@mccarthy. com.

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

loop between the PGS sensors and passenger ticketing kiosks inside the terminal can assist airlines and the Transportation Security Administration by predicting staffing requirements.

A Unique Partnership DFW International Airport partnered with the North Texas Tollway Authority to equip the airport with overhead and turnstile tolling to charge passengers for daily parking at various terminals. Implemented in late 2013, this system utilizes two plazas—one each at the north and south end of the airport—that act as access gates to the entire airport facility. Passengers take a ticket on the way in or have their TollTag scanned overhead as they pass through the parking plaza. Once inside the airport, passengers can park in any terminal parking facility they choose. This appears to be a convenient way to pay for parking, but the ingenuity behind the system is much more subtle. When it comes time for passengers to leave the airport, they are able to pull directly out of any of the terminal parking garages, merge with traffic, and exit through either the north or south parking plaza using the overhead or turnstile payment. This means passengers aren’t getting clogged up attempting to exit a parking garage by inserting tickets and credit cards, which is a frequent issue with parking facilities on large campuses with high parking turnover rates. Instead, the point of transaction is moved to the plazas, which have upwards of 18 exit lanes each. The result is a flawless and efficient movement of passengers in and out of the airport’s parking structures.

Calling all Shutterbugs! Get those cameras clicking— it’s the fourth annual photo contest of The Parking Professional. Hit us with your best shots! We’re looking for the very best photos of parking to honor in this year’s photo contest. You could win a free online course from IPI or a free registration to the 2017 IPI Conference & Expo in New Orleans next May and see your photo on the cover of The Parking Professional! All amateur photos (no professional or commissioned photos) are eligible. All submissions are automatically entered into the Best in Show category. Between now and December 1, 2016, send your high-resolution JPG photos to photocontest@parking.org. Make the category your email subject line and be sure to include your name, title, and email address. Categories ■ Structure ■ Lot ■ Offbeat/Unusual/Funny ■ People in Parking ■ Equipment/Technology

Enter as many photos as you wish! You may enhance your photos to make them look their best but no altering them (moving features, deleting or adding to the image, etc.) Our expert panel of judges will choose the winners who will receive fun and fabulous prizes! All winning photos will be published in The Parking Professional. Category winners will receive a free online course from IPI. The Best in Show winner will receive a free registration to the 2016 IPI Conference & Expo in Nashville and see his or her photo on the cover of The Parking Professional.

Ready to enter? Send those photos to photocontest@parking.org. Questions? Email fernandez@parking.org. Get out there and get snapping!

ADVANCING IPI committees develop initiatives and programs that benefit parking as a whole.

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

Awards of Excellence Committee

Decker, CAPP, and Anderson Moore

THE INDUSTRY Conference Program Committee

Kangas, CAPP, and Jaime Windfont, CAPP

Consultants Committee

parking.org/tpp

Bushman and Mark Santos

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

Membership Committee

“I Education Development Committee

he Education Development Committee (EDC) carried the progress it made in 2015 into 2016. After having written and published the CAPP Resource Guide in support of the new CAPP exam testing process, the committee released version 2 of the Resource Guide, including a full practice exam. Several years ago, the EDC created IPIs’s online distance learning program. These affordable, self-paced courses are designed to accommodate the schedules and budgets of today’s new and seasoned parking professionals. The sessions provide essential information in an easily digested format addressing a wide variety of timely and relevant topics. Completion of these courses enables you to earn professional development points toward your CAPP application and recertification minimum requirements. Select courses also offer CEUs and LEED version: v4, v2009 credit. Available online courses include Introduction to Parking, Parking Enforcement, Technology Trends, Customer Service, Conflict Resolution, On-Street Parking Management, Sustainability in Parking, and new courses Foundations of Finance, Greening Communities Through Parking, and Technology Trends.

CO-CHAIRS: Allen

Corry, CAPP, and Mark Lyons, CAPP

Parking Matters® Committee

ased on our rousing success at the 2016 IPI Conference & Expo in Nashville, which included an enlightening tour of a transportation management center and a well-received IGNITE presentation, the ITS-Parking Task Force has not rested on its recent achievements. Always operating in conjunction with our mission guidelines of “educate-collaborate-integrate,” we continue to submit presentation proposals in an attempt to bridge the gap between parking and intelligent transportation systems (ITS). We were selected to present at the Pacific Intermountain Parking & Transportation Association conference in mid-July as well as the ITS-PA conference in late August; this is a major inroad for parking. Additionally, we are constructing an interactive presentation proposal for the 2017 IPI Conference & Expo in New Orleans.

he Parking Matters Committee is “on the case,” gathering case studies of effective parking projects and programs that highlight industry best practices. A downtown garage that was transformed from eyesore to icon, two parking garages that are setting new standards in sustainability and aesthetic appeal, a major restoration project, and an energy-saving retrofit are among the first case studies in this ongoing series profiled in the case study section of the Resource Center of the IPI website. Want to see your project highlighted? Email sullivan@ parking.org to request a case study submission form. Working closely with several leading advocacy groups for the disabled, the committee is taking on disabled placard abuse, and we need your help. Keep an eye out for an industry-wide survey focusing on current rules and regulations, enforcement policies, and ideas for progress, to be released in early December. Entries are now open for the annual Parking Matters Marketing & Communications Awards. Submissions are due Nov. 15! Need a little inspiration? Check out last year’s honorees at parking.org/marcomm.

CO-CHAIRS: Jason

CO-CHAIRS: Gary

CO-CHAIRS: Josh

Cantor and Tom Wunk, CAPP

ITS-Parking Task Force

PI isn’t something you join; it’s something you become,” explains Casey Jones, CAPP, former IPI chair. That’s just one of the soundbites from a series of video interviews conducted in Nashville at the 2016 IPI Conference & Expo to capture why parking professionals value membership. We will share those soundbites with prospective members to widen the IPI family. Have you explored IPI’s new website? Are all your employees signed up to take advantage of benefits? Watch your email for directions on a new member log-in process and streamlined ways to use the IPI website and resource center resources. You’ll be able to add all those on your parking and transportation staff to your profile. The Membership Committee is in the process of developing new materials to share the IPI story to encourage those across all sectors to join, and a big feature of those materials is testimonials from members like you. Would you like to share why you love IPI with us so we can feature you? Email sullivan@parking.org. Looking ahead, the committee is also developing a survey of members to help the membership committee guide future programs for new and veteran members alike.

Jones and Ken Smith, CAPP

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

Means, CAPP, and Vanessa Solesbee

Professional Recognition Program Committee

F Parking Research Committee

he IPI Research Committee has worked with the IPI Board and staff to launch a new initiative focused on parking analytics and benchmarking. Our goal is to advance the parking industry by collecting, aggregating, and publishing data, as well as providing key performance indicators (KPIs) for the industry. In May, we released the results of our inaugural survey—a crucial first step in the aggregation of data from IPI members and our industry. We received data accounting for more than 1 million managed parking spaces and $1.34 billion in total annual revenue. This inaugural survey gave us a great taste of the data we could gather and put to use as an industry and as parking professionals. This year’s survey is now open, and we encourage you to head to parking.org/kpis to submit your information today. The IPI Research Committee is launching an AtA-Glance series with a look at mobile apps in parking. The series will focus on important topics for parking professionals, providing a state-of-the-industry perspective. Look for it at parking.org. CO-CHAIRS: Irene

Goloschokin and Brett Wood, CAPP

Parking Technology Committee

he Technology Committee is currently travelling the country delivering our ninth presentation topic, Technology Trends 2016. If you have not had a chance to see one of our recent presentations, you can listen to the webinar on the IPI website or attend one of our remaining presentations scheduled for a regional parking conference near you. The committee is very excited about efforts to develop our 10th annual presentation topic. We are going to provide updates on the connected vehicle and what is happening in the marketplace. We expect to release the presentation in December 2016 or January 2017. Have you had a chance to download the revised Technology Glossary? The committee completed a major revision of the glossary last spring; get yours at parking.org. Finally, we are working on some new ways to share technology-related information that are more interactive. Be on the lookout for information on these developments in the coming months. CO-CHAIRS: Michael

parking.org/tpp

Drow, CAPP, and Peter Lange

or the past 11 years, IPI’s Professional Recognition Program Committee has been responsible for choosing the staff member, supervisor, emerging leader, lifetime achievement, parking organization, and parking professional of the year based on the nominations made by the IPI membership. Nominations are being accepted through Nov. 18. For specific information about what is needed for a nomination, visit parking.org/prp or email prp@parking.org. CO-CHAIRS: Dan

Kupferman, CAPP, and Wayne Mixdorf, CAPP

Safety and Security Committee

he Safety and Security Committee is made up of a group of parking professionals with a wealth of experience in safety, security, and incident-command scenarios. Current committee projects have primarily focused on public service campaigns. They include publications related to issues of seniors and older drivers, child heatstroke prevention, and pet heatstroke prevention. Additionally, “Suicide in Parking Facilities: Prevention, Response, and Recovery” was created and made available to IPI members. The publication is an informational tool for individuals and organizations who design, manage, or operate parking garages. This fall, a survey will be distributed to members to identify best practices for inclement weather and weather emergencies for parking organizations. CO-CHAIRS: Bruce

Barclay, CAPP, and Geary Robinson, PhD,

CAPP

Sustainability Committee

he Sustainability Committee is undertaking a wholesale review of its original Framework with the recent transition of Green Garage Certification to Green Business Certification Inc. The program has been rebranded as Parksmart. The committee hopes to have its new Framework, which helps guide and prioritize the committee’s work, ready by this fall. In the meantime, the committee will continue to oversee IPI’s Green Star program that recognizes exhibitors at the annual Expo who have demonstrated sustainable products or services. Improving the recognition of Green Star exhibitors at the Expo was recognized as a priority for 2017. The committee continues to work on its greenwashing info sheet to help IPI members recognize efforts that are truly sustainable versus ones that are green in name only. The committee is also working on IPI editorial topics, including stormwater management, the costs of going green/ROI, and bike education/programs. Finally, committee members are developing sustainability case studies from actual projects implemented by members. These case studies will help provide real world examples for IPI members to grow the use of sustainable practices in our profession. CO-CHAIRS: Irma

Henderson, CAPP, and Brian Shaw, CAPP

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

Up to

Garage designers are embracing new door designs, for good reason.

Speed By Michael Watkins

s parking professionals know, during the past several decades parking structures have become a major design consideration for architects. Though many facilities are freestanding, a large number of parking garages are attached to buildings in urban areas, the suburbs, or exurbia, OPINION prompting designers to give these structures more style. One iconic example is the 65-story Bertrand Goldberg–designed Marina City Towers in Chicago, Ill., shown in the opening to the 1970s “The Bob Newhart Show.” The building’s 19 floors of exposed spiral parking are clearly visible and integrated into the building’s twin cylindrical design. For some time, parking structures were seen as minimal stand-alone buildings without human, aesthetic, or integrative considerations, giving parking a poor public perception and frequently disrupting the existing urban fabric. Today, however, many architects, engineers, and planners envision and construct far more attractive facilities that integrate structures better with their surroundings and serve the needs of their users. The idea behind attaching a parking structure to a building is to provide convenience and security to tenants, employees, and visitors. Though not all buildings offer valet parking— an amenity of the Marina City Towers—an

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

Marina City Towers, Chicago, Ill.

High-speed doors can open up to five times faster than conventional doors— some models as fast as 100 inches per second. This speed can have significant effect on a number of parking structure access issues.

Doors with anodized aluminum slats have a rubber membrane that covers the connecting hinges; together with a rubber weather seal, this keeps out the elements.

Security Parking structures can be more vulnerable to crime than other sorts of buildings. Their low foot-traffic areas, cars, pillars, and recessed areas provide hiding places and offer temptation for those with crime on their mind. Garage entrance piggybacking can be a problem, enabling intruders to slip into the building behind an authorized vehicle. A slowly operating door adds to the temptation. The longer the door takes to close, the bigger the window of opportunity for unauthorized entrance. Slow doors can be open for many seconds after an authorized vehicle has passed. Depending on the speed of an entering vehicle and the size of the opening, a high-speed door can be open for just seconds. When the vehicle is clear of the doorway, the building is completely secure. Many high-speed solid panel doors have latching mechanisms at the bottom for an extra measure of security. Jim Zemski, principal with ZCA Residential, says, “Our firm recommends high-speed overhead doors on all of our urban/residential multifamily garages. This dictates that a high level of security is provided, which is solved by the rapid speed that prevents piggybacking and unauthorized pedestrians from entering the secure garage.”

Sustainability

MICHAEL WATKINS is vice president of marketing with Rytec Corporation. He can be reached at mwatkins@ rytecdoors.com.

In Northern-tier states and Canada, a number of attached parking structures provide heating during cold months. At an area of 8 by 10 feet or larger, the doorway provides an ample hole in the wall for air infiltration and costly energy loss. Both parking door speed and design can significantly reduce energy costs. A recent study conducted by the Door and Access Systems Manufacturers Association found that high-speed doors that are accessed frequently would save more energy than heavily insulated doors operating at slower speeds. By cycling in brief seconds, high-speed doors can significantly reduce the loss of heated air. Once closed, high-speed doors tightly seal the doorway. Doors with anodized aluminum slats have a rubber membrane that covers the connecting hinges; together with a rubber weather seal, this keeps out the elements. This protection combines the seals around the full perimeter of the door, including the door guides that fully enclose the panel’s vertical edges, brush gaskets along the header, and floor-hugging gaskets on the bottom.

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

Convenience

Americans are always racing to beat the clock, especially in recent years as more demands are placed on their time. People hate to wait to pick up a morning coffee or to get into a parking facility. For people in a hurry, waiting for a slow door to open so they can get into or out of a garage can seem like an eternity. The slow-moving doors at workplace parking facilities can translate into decreased employee productivity. High-speed doors convey a respect for drivers’ time, which adds to the satisfaction with the facility and the business, building owner, or institution associated with it.

Maintenance Door speed has a significant effect on the door’s useful life and repair costs. The slow speed of conventional doors invites collisions because impatient drivers can rush through the half-opened doorway and clip the bottom of a door that’s not yet fully open. These accidents can take a door out of action, and worse, damage the car, leading to a very unhappy tenant. At 60 inches per second or faster, a high-speed door is too fast for a vehicle to catch up with. At facilities where a driver uses a keypad code and a security card for doorway access, the door is generally fully opened before the driver’s foot moves from brake pedal to gas pedal. Though most high-speed parking garage doors have rigid slats, some facilities are using fabric-panel doors. The fabric-panel doors used at the GID Sovereign at Regent Square project, according to Robert Tullis, vice president and director of design for GID Development, “offer easy repair if they should ever get hit and knocked out of their tracks.” He notes that his facility maintenance staff can put the fabric doors back in service by simply opening and closing the door, which rethreads the door into its guides. There is no need to call the door repair company, and there are no bent parts to replace. Advanced door controller technology and variable frequency drives on newer doors generate an energy efficient speed curve for smooth motion, soft starting, and soft stopping. These controllers continuously monitor all door activity and cycles and have self-diagnostic capabilities to simplify troubleshooting. Very few people give much thought to the doors as they enter a parking facility until something goes wrong, either from a security incident or poor door performance. According to Josh Landry with Gables Residential, a developer of high-end multi-unit complexes, “Doors on the parking facility are one of the many items that tenants and owners don’t necessarily think about, but they can be part of the overall positive experience for both tenants and customers.”

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IPI IN ACTION PHOTO CONTEST

IT’S IPI PHOTO CONTEST TIME! By Kim Fernandez

ou’ve probably seen the meme floating around: A photo of a cellphone is captioned with a line about our elementary school teachers lying to us when they said we’d never carry a calculator around all the time. The same is true of cameras—we’re willing to bet there’s a good one in your pocket, purse, or on your desk right now. And that’s a great thing because it means it’s super easy for you to enter this year’s The Parking Professional photo contest and win some great prizes. Worth 1,000 Words We know you have some stories to share through your photos, and the photo contest was designed to do just that. The parking attendant with the great smile? Show him or her off with a photo! The fun you had on Park(ing) Day? Perfect for an entry. Grab a camera or use the one in your smartphone to shoot your lot, garage, something funny at your property, or that gorgeous tree everyone talks about—there’s a category for nearly everything. This year’s are: ●● Structure. Your new (or older) garage—all of it or an artsy snippet. ●● Lot. Any parking lot. Last year’s category winner showcased a beautiful reflection in a puddle of a parking lot in Oregon. ●● Offbeat/Unusual/Funny. Did you do a double-take? Burst out laughing? This is the category for those shots. ●● People in Parking. Here are those smiles from your colleagues or customers. We want to see everybody in your organization! ●● Equipment/Technology. Submit your best shot of the high-tech things that make your organization go.

Prizes

KIM FERNANDEZ is editor of The Parking Professional. She can be reached at fernandez@parking.org.

All category-winning photos will be published in an upcoming issue of The Parking Professional, and our best-in-show photo (chosen from all categories) will be in the industry spotlight on the cover of the magazine (check out last February’s issue to see how last year’s winners looked). Category winners will receive

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

a free online course from IPI; choose from classes on technology trends, finance, conflict resolution, customer service, introduction to parking, on-street management, enforcement, and sustainability. All courses are available on-demand at your desk and on your schedule. This year’s Best in Show photographer will receive a free registration to the 2017 IPI Conference & Expo in New Orleans, La., May 21–24.

How to Enter Between now and Dec. 1, send your high-resolution photos (at their original size from the camera or phone) to photocontest@parking.org. Make the category you’re entering the email subject line, and be sure to include your name, title, and email address. Enter as many photos as you wish. You may enhance your photos to make them look their best, but no altering them (moving things, adding or deleting features, etc.). And we’re sorry but no professional photography—amateur shots only! Ready? Set? Snap! Enter soon, and keep an eye on The Parking Professional for this year’s winners. We can’t wait to see your shots!

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STATE & REGIONAL SPOTLIGHT FLORIDA PARKING ASSOCIATION

MOVING AHEAD IN FLORIDA By Scott Fox, CAPP

he Florida Parking Association (FPA) is among the largest and most active assemblies of parking professionals anywhere. As our industry continues to evolve, FPA works continuously to lead with a strong focus on key trends and innovations, cutting-edge technology, relevant and influential education, and recognition for the exceptional achievements of our members. Our activities and accomplishments benefit parking programs across our vast state and support and contribute to programs across the country and around the world. Gathering Together As it has been for 36 years, FPA’s Annual Conference and Trade Show was the highlight of the year for members. The December 2015 event was held at the world-class Omni Amelia Island Plantation and Resort and attracted more than 200 members and 60 exhibitors who came to experience “Parking Re-Imagined: Facing the Challenges of Today and Tomorrow!” As the Pirates of Fernandina Beach opened our conference, FPA’s flag took its place among the historic eight flags to fly over Amelia Island. Following a morning of golf on the spectacular Ocean Links course, the opening session keynote speaker was PGA insider Bill Hughes, executive director of THE PLAYERS Championship, Sawgrass. Bill spoke about the dramatic changes he has seen in professional golf and their effects on the sport. In sharing his magical and memorable experiences with us, Bill struck a common theme between his industry and ours: Change or risk being left behind! Throughout the conference, members enthusiastically attended a diverse schedule of educational sessions presented by a panel of knowledgeable and articulate industry experts. Municipal and university roundtable discussions on the closing morning were lively and

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

well-attended. Post-conference survey responses included rave reviews and confirmed that members found the sessions valuable and informative. Once again, we were delighted to see strong representation from IPI, which offered a pre-conference program for Accredited Parking Organization (APO) Site Reviewer Training. Candidates from around the country attended the training and left as credentialed reviewers, able to evaluate organizations pursuing accreditation under the program. December training events in Florida are becoming a tradition, and FPA is delighted to share the backdrop with them. At the closing business meeting, the baton passed to 2016 FPA President Kris Singh who noted, “This conference has to go down in FPA history as one of the very best.” Kris and his team are busy raising the bar for the 37th Annual Conference and Trade Show, to be held Nov. 30–Dec. 2, 2016, at the Omni Champions Gate in Orlando.

Recognition In May, FPA members were recognized at the IPI Conference & Expo in Nashville, Tenn. The Miami Parking Authority (MPA) became one of the first five organizations

to earn APO. MPA also was named a winner of the Award of Excellence (AOE) in the category for Innovation in a Parking Operation or Program for its innovative “Park Your Art” program. IPI recognized Florida International University’s (FIU’s) Parking Garage 6 Tech Station as an AOE winner for Best Design of a Parking Facility with 800 or More Spaces. This seven-level garage complex added 2,100 new spaces. The new complex includes master planning for a future transportation hub for local and rapid-transit buses linking Florida International University to residential suburbs and express buses linking it to downtown Miami, Miami International Airport, and the Miami Intermodal Center. Congratulations to FIU’s Tom Hartley and FPA Treasurer Lissette Hernandez, architects Ian Nestler and Bruno Phillips from PGAL, and an outstanding project team. In addition, FPA celebrated four new CAPP graduates from Florida: ●● Tamikia Bacon, CAPP, parking operations manager, City of Hollywood. ●● Jeffery Davis, CAPP, asstistant parking services manager, City of Fort Lauderdale. ●● Neal Fisher, CAPP, associate director, University of North Florida. ●● Ron Fuller, CAPP, assistant director, University of Florida.

Bylaws During the first half of 2016, a dedicated rules committee performed a comprehensive review and revision of the association’s bylaws. Driven by the passion and commitment of FPA Director-at-Large Vicky Gagliano, the committee members set out to clarify the regulations governing the selection of board members and appointment of executive officers. Along the way, they dug deeper to identify and update any inconsistent or ambiguous language. In June, a series of recommended changes were distributed to members and discussed in detail during an

interactive online meeting. An electronic vote followed, resulting in the unanimous approval and adoption of the new bylaws. The process was labor-intensive but a labor of love, and FPA now has a clean and reliable operating blueprint to follow for the foreseeable future.

Education FPA endeavors to remain thoughtful and forward-thinking on education issues of particular relevance and importance to our members. In July, the University of Central Florida hosted FPA’s annual Summer Educational Seminar focusing on frontline employee development. An eager group of frontline staffers from around the state gathered to experience team-building exercises and customer service training. The afternoon included “Active Shooter Training—What to Do When Someone Starts Shooting.” With an alarming increase in shooter incidents, including one right here in Orlando less than one month before, frontline parking staff everywhere need to enhance their awareness, preparedness, and ability to respond appropriately to an active shooter situation that may arise anytime anywhere. At FPA, we honor our mission to serve our members by identifying their needs and fulfilling them, strengthening membership ties and camaraderie within our state and beyond, providing resources and support wherever they may be needed, and ensuring the association’s financial stability. We embrace our vision to lead the conversation on a grand scale, advocating for excellence and professionalism in the parking industry worldwide. We delight in getting together with friends and colleagues old and new, and we feel privileged to enjoy the Florida sunshine on our faces and the sand between our toes along the way.

SCOTT FOX, CAPP, is director of parking and transportation services at the University of Florida and immediate past president of the Florida Parking Association. He can be reached at sefox@ ufl.edu.

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

COMMUNITY DIGEST

Sunsea Celebrates10 Years LOS ANGELES METRO Sunsea Parking Industry Group, the leading enterprise of China’s parking SELECTS SYNCROMATICS industry, celebrated its 10th anniversary with a ceremony, “More Than

ANNOUNCING RYDIN PERMITEXPRESS™ VERSION 6.1.

Rydin recently announced the release of Rydin PermitExpress™ version 6.1. This new version will offer many features and enhancements to improve user experience. Rydin PermitExpress is a parking software that allows organizations to centralize important parking information and manage numerous parking functions (parking permit sales, citations, appeals, etc.) online. This robust solution is cloud-based, so it is accessible anywhere there is an internet connection. The updated version of Rydin PermitExpress includes both Shibboleth and Easy Connect. These are two popular single sign-on (SSO) products used by many universities and colleges across the country. The new SSO software will allow the user to log in using his or her username and password already affiliated with the school, eliminating the need to create and remember yet another username and password.

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

The Los Angeles County Metropolitan Transportation Authority (Metro) board of directors awarded a $4 million contract to Syncromatics to design, install, and operate a network of 300 real-time bus information signs at the busiest bus shelters across Los Angeles County. The electronic signs, the first to be deployed widely in the Metro bus system, will provide real-time arrival times, service alerts, and other information about Metro buses, as well as those operated by other regional transit agencies that share bus shelters. Syncromatics has installed and operated electronic transit signs in cities across the United States, and this project will expand the firm’s local footprint.

“Not knowing if or when your bus is coming can be very stressful, so these electronic signs will remove a barrier for new riders and deliver peace of mind to the millions of our neighbors who rely on Metro buses,” says CEO Ian Sephton. “This contract validates the scalability of the Syncromatics technology platform, and we look forward to taking on more big projects like this in the future.” The new signs will feature text-to-speech technology to make audio announcements for visually impaired riders, and roughly 100 locations will include solar panels to eliminate any impact on the electric grid. “Live bus arrival times and service alerts remain out of reach for the 62 percent of Metro riders who don’t own smartphones,” says Metro board member and Los Angeles City Council member Mike Bonin, citing an internal Metro survey. “Bringing real-time information to the bus stop is a common sense technology solution to an age-old problem, and it will improve the transit experience for all.”

ISTOCK/USER10095428_393

Ten Years.” Sunsea’s colleagues from LimeTree Capital and partners in the industry were invited to celebrate this special day. Pictured are company founders Cai Chao, Liu Baojun, Qi Zhiyuan, and Yan Liang.

The Harman Group Launches New Website, Brand Identity

he Harman Group unveiled its new visual brand identity, logo, and website at harmangroup.com. “Our look is new, but our dedication to designing projects that get built on time and on budget remains the same,” says President and Managing Principal Kirk

Harman. “We know engineering is complex, but we strive to make working with us easy. The new website and brand identity better reflect that mission and our ability to deliver world-class structures that help ar-

chitects, developers, owners, and construction teams achieve their goals.” The new visual identity is reflected across all The Harman Group’s communications channels, including the new website and digital and social media assets such as LinkedIn and Twitter. Designed to provide an enhanced user experience, the new mobile-friendly website features a robust and visually dynamic user interface. The site includes an updated navigation system that makes it easier for architects, developers, owners and construction teams to find the information they care about, including new project overviews broken down by asset type, case studies, personnel bios, and news. Engineers looking to join The Harman Group’s growing team can find new opportunities and insights into what it’s like to work at the firm in the new culture section. In conjunction with the website launch, The Harman Group also launched a blog authored by the firm’s leading industry experts on the latest trends and insights in structural and construction engineering, BIM, and parking design.

JEFF SPARROW APPOINTED SENIOR ACCOUNT MANAGER AT PARK ASSIST PARK ASSIST recently announced the appointment of Jeff Sparrow as senior account manager, effective immediately. Sparrow brings 21 years of experience in parking operations, technology, and sales and was most recently vice president of sales at Scheidt & Bachmann. At Park Assist, he will be focused on ParkHQ, a parking portfolio technology product line that includes FlinQ, a command center integration platform, and ParkIQ, a business-intelligence platform engineered to improve performance and profitability.

parking.org/tpp

From 2002 to 2004, Sparrow was executive director of the Baltimore City (Maryland) Parking Authority, managing both the city’s off-street and onstreet parking assets. Prior to that, he held various positions as general manager, director of operations, and project manager for Central Parking System. “Jeff is an exciting addition to our team. His extensive knowledge of the parking industry adds great value to our ParkHQ product line and Park Assist leadership team. I’m enthusiastic to welcome one of the industry’s strongest sales and account managers to Park Assist,” says Gary Neff, CEO of Park Assist.

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

COMMUNITY DIGEST

EV Industry Expert Joins Evolt in Scotland STEPHEN RENNIE, a specialist in low carbon and sustainable transport, has joined Evolt, the electric vehicle (EV) charge point supplier, as business development manager-Scotland. Rennie has spent his career working in the low-carbon industry, including eight years with the Energy Saving Trust (EST), which included managing the delivery of millions of pounds of grant-funded schemes for the installation of EV charge points. He helped establish EST as an industry expert in the low-carbon vehicle sector in Scotland, and in 2014–15 as program manager, he successfully managed the delivery of 16 low-carbon

transport programs, including EV loan funds, low-carbon vehicle fleet advice, fuel-efficient driver training, and EV hotspots. More recently, he consulted on alternative fuels and wider sustainable transport for Transport & Travel Research, managing projects on the European-wide ZeEUS electric bus project, car-club feasibility, the viability of compressed natural gas, and biodiesel use for the Mayor’s Biodiesel Programme in London. Evolt was recently appointed to EST’s Scotland-wide framework agreement to supply EV charge points across the country. Evolt is a company of the SWARCO Group.

National Competition Honors Five Midwestern States for Exceptional Transportation Projects

he departments of transportation of five states—Illinois, Michigan, Missouri, Ohio, and Wisconsin—won awards in a national competition that recognizes excellence in transportation projects that improve travel safety, reduce roadway congestion, and provide more travel options to consumers. The Mid-America Association of Transportation Officials (MAASTO) presented the awards at its annual conference in Minneapolis, Minn. MAASTO is the third of four regional groups to announce winners this year. The America’s Transportation Awards are sponsored by the American Association of State Highway and Transportation Officials, the AAA motor club, and the U.S. Chamber of Commerce. The competition recognizes the best transportation projects in three categories and sizes: Quality of Life/Community Development, Best Use of Innovation, and Under Budget. “Transportation projects require a major investment of time, money, expertise, and labor,” says Paul Trombino, AASHTO president and director of the Iowa Department of Transportation (DOT). “These awards recognize the many benefits of America’s investment, and they demonstrate how state transportation departments are improving safety, increasing mobility, and enhancing the quality of life in rural and urban communities.” Nationwide, a total of 40 state DOTs participated in this year’s competition, submitting a record-high 84 award nominations. For the MAASTO regional competition, eight state DOTs entered 17 transportation projects for consideration. In the Quality of Life/Community Development category, the Michigan DOT won in the large group competition for its project to construct a new Grand River crossing along M-231 that improved

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

connectivity, mobility, and safety between the communities of Crockery and Robinson in Ottawa County. In Illinois, a second bridge built above railroad tracks in Galesburg to increase travel safety and reduce noise throughout the city took top honors in the medium project group. And a project by the Ohio DOT to connect Cleveland’s Lower West Side communities to West Shoreway and Edgewater Park by building a railroad bridge and extending West 73rd Street to add a multimodal path won in the small project group. In the Best Use of Innovation category, Wisconsin DOT won in the medium project group for its I-794 Hoan Bridge and Lake Freeway reconstruction and repainting project in Milwaukee. Missouri DOT’s Battlefield and Route 65 Diverging Diamond Interchange project in Springfield won in the small project group. In the Under Budget category, the Michigan DOT reconstruction and widening project on I-75 from Dixie Highway to Hess Road in Saginaw County won in the medium project group. Winners in the Southern Association of State Highway and Transportation Officials (SASHTO) were scheduled to be announced at SASHTO’s annual meeting in September. The regional projects receiving the highest overall scores are competing for a National Grand Prize to be determined by a panel of transportation experts, and a People’s Choice Award will be decided by online public votes. The top projects were announced and voting for the People’s Choice Award began Sept. 7. Online voting will conclude Oct. 31. AASHTO will announce the winners of both national awards on Nov. 14 during its annual meeting in Boston, Mass. Each national award winner also will receive a $10,000 cash prize for donation to a charity or scholarship program.

AEROPORTI DI ROMA SIGNS WITH PARKCLOUD ADR Mobility, part of the ADR Group, signed a new partnership with ParkCloud that will allow passengers to book a parking space directly from participating airports. The ADR group manages more than 11,000 parking spaces across the two airports in Rome: Leonardo da Vinci in Rome-Fiumicino and Giovan Battista Pastine in Rome-Ciampino. Current

airport collaborators include Brussels Airlines, AirBaltic, Aegean Airlines, Wizz Air and Vueling in Fiumicino, and Wizz Air in Ciampino. In terms of services offered to passengers, the airport in the Capital has reached the highest approval rating among travelers for the quality provided, according to the global ranking of ACI (Airports

Council International), the international association that monitors and certifies passenger satisfaction in more than 250 airports around the world. In 2016, ACI awarded Leonardo da Vinci second place in the European Union after Heathrow, surpassing the main European competitors including Madrid, Paris, Frankfurt and Amsterdam.

Be a Parking Super Hero Permits. Distribution. Software.

www.rydin.com

e. sales@rydin.com | p. 800.448.1991

parking.org/tpp

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

COMMUNITY DIGEST

Code Blue Ushers in New Era of Design with Release of CB 2-a Code Blue Corporation bolstered its signature Help Point® line of emergency phone enclosures with the release of the CB 2-a, the latest model now available in the company’s top-selling 2 Series. With an eye to the future and a nod to the past, the CB 2-a ushers in a new era of design for Code Blue. Built with the end user, property owner, and installer in mind, the CB 2-a brings together a litany of features unavailable in other products on the market. Constructed of premium stainless steel, the CB 2-a delivers a sleek profile that is slim enough to be compliant with the Americans with Disabilities Act on any wall, making it an ideal match for walkways with high visibility and traffic. Its lightweight, yet highly durable, two-piece construction also makes installation easy for a single person. “Thanks to the hard work of our designers and engineers, the CB 2-a takes our 2 Series to the next level,” Code Blue Chief

Design Officer David Fleming says. “Not only do we believe it provides tremendous value to our customers, but we want our sales and installation partners to see just how important their feedback has been in creating a superior experience at an economical price.” The unit comes standard with several lighting features that raise visibility of the unit both during the day and at night. In addition to an energy-efficient LED faceplate light that illuminates a hands-free emergency speakerphone, the CB 2-a includes the all-new S-2000, a unique high output LED beacon/strobe. Embedded with numerous flash patterns and timing rates, its slim profile and 180-degree output makes it a perfect fit for the CB 2-a.

IPI AWARDS OPEN IN AUGUST THIS YEAR NEW: (and close in November)

Awards for Parking Design, Sustainability, and Operations

Professional Recognition Awards

Parking Matters® Marketing & Communications Awards

2017 Awards Open for Entries August 15, 2016 and Close November 18, 2016

Awards ceremonies at the 2017 IPI Conference & Expo New Orleans, May 21-24, 2017 For more information, contact Lauri Chudoba | 571.699.3011 | chudoba@parking.org

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

NEW AND RENEWING IPI MEMBERS

ACADEMIC

University of Illinois, Urbana Michelle Wahl California State University, Monterey Bay Valerie Tingley University of Kentucky Parking & Transportation Services Lance Broeking University of Arkansas for Medical Sciences Shelli Garcia University of Michigan, Parking Services Stephen Dolen East Stroudsburg University of Pennsylvania William Parrish Southeastern Louisiana University Gary Prescott

Parking International Ltda. Carlos Gonzalez

City of Santa Fe Noel Pinto Correia

FNP Parking Darren Downey

Calgary Parking Authority Mike Derbyshire

The Car Park Sarah Hill

Toronto Police Service Kimberly Rossi

A&B Properties, Inc. Chester Hughes

Massachusetts Convention Center Authority Jong Wai Tommee

CONSULTANT

Parking & Traffic Consultants Cristina Lynn Watry Buehler Collaborative Nick Watry Buchanan Ingersoll & Rooney PC Jason Wrona

City of Los Angeles DOT Rene Sagles

SUPPLIER

SKIDATA, Inc. Keith Lynch TIBA Parking Systems David Tilley Nilfisk Jerry Gibbs

CORPORATE

Travelers Company Anne Hayes

IUPUIâ&#x20AC;&#x201D;Indianapolis Sheri Lee Eggleton

Scheidt & Bachmann USA, Inc. John MacDonald

Estacionamientos San Sergio Gustavo Eguiguren

Missouri State University Earl Wall

TagMaster North America Ali Khaksar

Sundance Square Management L.P. Barry Lohr

Weldon, Williams & Lick, Inc. Tom Knight

Santa Clara University Millie Kenney Eastern Washington University Michelle Rasmussen University of Colorado, Boulder Tom McGann Pennsylvania State University Ryan J. Givens

AIRPORT

American Institute of Steel Construction Larry Flynn

HOSPITALMEDICAL CENTER

Automotion Inc. Ari Milstein

Spectrum Health Kevin Judd

Big R Bridge Rick Sauer

PUBLIC

Banner Engineering Kurt Radmacher

City of Salisbury Kevin Beauchamp

Charleston County Aviation Authority John Robison

Madison Parking Utility Department of Transportation David Dryer

Columbus Regional Airport Authority Tracey Pomeroy

Downtown Tempe Authority Adam Jones

Louisville International Airport Ron Logsdon

COMMERCIAL OPERATIONS

Parking Enforcement Services Ian McLachlan parking.org/tpp

City & County of Denver Parking Operations Tina Scardina City of Portland, Oregon Malisa Mccreedy

Elatec USA Inc. John Tepley CarPark.com Joseph Gharib IPS Group, Inc. Stephanie Simmons Digital Printing Systems, Inc. Peter Young Davey Coach Sales Inc. Elaine Johnson

City of Billings Tracy Scott

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

PARKING CONSULTANTS

DESMAN

Design Management National Parking Specialists Architects Structural Engineers Parking Consultants Planners Transportation Restoration Engineers

▪ Parking Structure Planning & Design ▪ Studies & Operations Consulting ▪ Restoration Engineering ▪ Structural Engineering

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INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

Boston Chicago Cleveland Denver Ft Lauderdale Hartford New York Pittsburgh Washington, D.C.

Green Parking Consulting

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Parking

Transportation

Access Management

Creating Parking for People and Places

Jacob Gonzalez, P.E. 800.364.7300 WA LT E R P M O O R E .C O M

parking.org/tpp

Project Management Design Parking Consulting Structural Engineering Diagnostics

Traffic Engineering Transportation Planning Civil Engineering ITS Systems Integration

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

ADVERTISERS INDEX ABM Industries . . . . . . . . . . . . . . . . . . . . . . . . . .29 abm.com/aviation | 866.723.1244

Genetec Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 genetec.com | 866.684.8006

Rytec High Performance Doors. . . . . . . . . . . .27 rytecdoors.com | 888.GO.RYTEC

Aiphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 aiphone.com | 800.692.0200

Hรถrmann High Performance Doors. . . . . . . . . . 7 hormann-flexon.com | 888.365.3667

Southland Printing . . . . . . . . . . . . . . . . . . . . . . . . . 1 southlandprinting.com | 800.241.8662

Carl Walker, Inc.. . . . . . . . . . . . . . . . . . . . . . . . . .60 carlwalker.com | 800.FYI.PARK

IntegraPark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C3 integrapark.com | 888.852.9993

TIBA Parking. . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 tibaparking.com | 770.491.7586

CHANCE Management Advisors. . . . . . . . . . .61 chancemanagement.com | 215.564.6464

IPS Group Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . C2 ipsgroupinc.com | 858.404.0607

Timothy Haahs & Associates, Inc. . . . . . . . . .60 timhaahs.com | 484.342.0200

DESMAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 desman.com | 877.337.6260

Kimley-Horn and Associates, Inc.. . . . . . 35, 61 kimley-horn.com/parking | 919.653.6646

TNR Industrial Doors . . . . . . . . . . . . . . . . . . . . . 17 tnrdoors.com | 866.792.9968

Digital Printing Systems. . . . . . . . . . . . . . . . . . . 11 dpstickets.com | 877.375.5355

ParkingSoft. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 parkingsoft.com | 877.884.PARK

Toledo Ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . C4 toledoticket.com | 800.533.6620

EDC Corporation. . . . . . . . . . . . . . . . . . . . . . . . . . . 5 aimsparking.com | 800.886.6316

Passport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 passportinc.com | 704.899.5347

Walker Parking Consultants. . . . . . . . . . . . . . .61 walkerparking.com | 800.860.1579

FAAC International, Inc.. . . . . . . . . . . . . . . . . . . . 9 faacusa.com | 321.635.8585

Rich & Associates, Inc.. . . . . . . . . . . . . . . . . . . .60 richassoc.com | 248.353.5080

WALTER P MOORE. . . . . . . . . . . . . . . . . . . . . . . .61 walterpmoore.com | 800.364.7300

Rydin Decal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 rydin.com | 800.448.1991

PARKING BREAK

JIM BASS is landside operations manager at the Bill and Hillary Clinton National Airport, Little Rock, Ark. He can be reached at jbass@fly-lit.com or 501.537.7354.

INTERNATIONAL PARKING INSTITUTE | OCTOBER 2016

Highlighted are IPI and IPI Allied State and Regional Association Events

CALENDAR OF EVENTS

2016 October 3–5

October 26

November 30–December 2

Pennsylvania Parking Association 2016 Annual Conference & Expo Philadelphia, Pa. paparking.org

IPI Webinar Cracking the Code to Sustaining a Customer Service Culture parking.org/webinars

Florida Parking Association Annual Conference & Trade Show Orlando, Fla. flparking.org

October 4–5

November 1

December 7–9

IPI International Parking Conference São Paulo, Brazil parking.org

APO Site Reviewer Training at CPPA Anaheim, Callf. cppaparking.org

October 5–7

November 2-4

Parking Association of the Virginias Annual Fall Workshop and Tradeshow Charlottesville, Va. pavonline.org

Greenbuild International Conference & Expo Los Angeles, Calif. greenbuildexpo.com

California Public Parking Association Anaheim, Calif. cppaparking.org

October 11–14

Parking Australia Convention & Exhibition Perth, Australia pace2016.com.au

New York State Parking Association Conference Verona, N.Y. nyspa.net

October 18 Middle Atlantic Parking Association Fall Conference Golf Outing Baltimore, Md. midatlanticparkingassociation.org

October 19 Middle Atlantic Parking Association Fall Annual Conference & Tradeshow Baltimore, Md. midatlanticparkingassociation.org

October 23–26 Canadian Parking Association Conference & Trade Show Westin Ottawa Ottawa, ON canadianparking.ca

parking.org/tpp

November 8–10

November 9–10 Cleveland CARES about Parking Symposium Cleveland, Ohio clevelandclinic.org

November 13–15 Gulf Traffic Dubai, UAE gulftraffic.com

December 14 IPI Webinar Parking Enforcement for Frontline parking.org/webinars

2017 April 3-4 New England Parking Council Spring Conference & Tradeshow Boston, Mass. newenglandparkingcouncil.org

April 28 Parking Association of the Virginias Spring Workshop Fredericksburg, Va. pavonline.org

May 21-24

November 16

2017 IPI Conference & Expo New Orleans, La. ipiconference.parking.org

IPI Webinar The Path to APO parking.org/webinars

September 27–29

November 18 New England Parking Council 2016 Municipal Forum Worcester, Mass. newenglandparkingcouncil.org

Pennsylvania Parking Association 2017 Annual Conference & Expo Erie, Pa. paparking.org

OCTOBER 2016 | INTERNATIONAL PARKING INSTITUTE

the Submit 2017 Ad Name Write blog post IPI Awards Page 64 only 200 words! Submissionparking.org/blog deadline Nov 18

Read APO Spotlights at

parking.org/ apo More information , events, courses, features , and fun!

parking.org

Check out Parking Data Analytics report at parking.org/kpis

Take command of your parking empire – anytime, anywhere – with Rome. With the new cloud-based Rome application, you can review real-time data from multiple revenue control systems – anywhere you have an internet connection. Rome automatically feeds revenue data from the garage to your general ledger and provides 24x7 access to unmatched analysis and reporting capabilities. In other words, Rome makes your old way of working ancient history.

www.IntegraPark.com

Toledo Ticket offers the widest variety of efficient and flexible ticketing solutions designed to keep your business running smoothly. With consecutive numbering, bar codes, QR codes, RFID, magnetic stripes, along with full-color printing, a range of colors and sizes, exceptional turnaround time and competitive pricing, you’ll find our solutions the perfect fit for your unique needs. Toledo Ticket....You’re In!

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OCTOBER 2016 The Parking Professional ● AN AMAZING GARAGE IN THE NETHERLANDS ● STATE STREET PARKING GARAGE ● NINE BEST PRACTICES ● DFW’S NEW GARAGE ● IPI COMMITTEE REPORTS