STAFF PROFILE
KRISSY CRUZ
Food & Beverage Manager 210.323.8474 Kcruz@cordilleraranch.com
HOMETOWN: Seminole, Texas FAMILY: Husband Ernesto Romero, and kids Calvin Cruz, Robyn Cruz, Mia Sims, Medea Romero and Marco Romero WHAT PAST WORK HISTORY PREPARED YOU FOR THE CLUBS? I was in a management position at The Club at Sonterra which provided me the opportunity to work for a club where many of the members became like family. I was able to develop professionally from the experience, but I also developed socially from the kind and wonderful members. Working within a community of members and staff on a close level has helped me more than I could have possibly imagined. WHAT DO YOU LIKE MOST ABOUT WORKING AT CORDILLERA RANCH? The Texas Hill Country, the community atmosphere and the members are amazing. From the staff to the residents, Cordillera provides a sense of freedom and peace. CAN YOU SHARE YOUR FAVORITE EXPERIENCE SO FAR AT THE CLUBS? It was a Saturday morning and I was walking into my office when Mrs. Spitsnaugle approached me and complimented me on service that she and Mr. Spitsnaugle had received on our Friday Signature night. Mrs. Spitsnaugle told me it had been a while since they had been in and they noticed the change in atmosphere, and welcomed me as part of the Clubs’ management team. WHAT MAKES YOUR COLLEAGUES AN ASSET TO THE CLUBS? My colleagues have a high level of respect for one another, and the leadership team is great, welcoming me with open arms. Providing excellent service and fulfilling member service needs is the highest priority for my team. I will
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continue to listen to our valued members and focus on retaining the best and brightest employees to sustain this momentum. WHAT HAS BEEN YOUR MOST REWARDING PROFESSIONAL EXPERIENCE? This! The Clubs of Cordillera Ranch giving me an opportunity to join their team as the Food & Beverage Manager. WHAT HAS BEEN YOUR GREATEST PROFESSIONAL CHALLENGE? Finding balance. When choosing Food & Beverage management as a profession, you tend to find yourself working long hours. It’s a job chosen for the love of the service industry. WHAT ARE YOUR HOBBIES AND INTERESTS? Living a healthy lifestyle — I love spending time with my family and friends, enjoying the outdoors, fishing, camping, hiking and taking my jeep off-roading. I’m a BIG fan of fresh water fishing. Any free
time I can get, I will try and hit the waters for some bass or trout fishing. WHAT IS YOUR FAVORITE HOLIDAY TRADITION? Christmas is my favorite holiday and my traditions include the decorations, family time, food, holiday movies and enjoying the cold weather. I find myself looking forward to this season every year. IF I COULD HOP ON A PLANE TOMORROW: I would fly out to Ireland. I would love to be able to experience the jaw-dropping natural landscapes, green rolling hills, rugged seaside cliffs and the music and festivals. I’M REALLY EXCITED ABOUT: My new chapter in life that 2020 has given me here at The Clubs of Cordillera Ranch. FAVORITE QUOTE OR MOTTO: Happiness will never come to those who fail to appreciate what they already have. – Gautama Buddha
