At Disney Institute, we share powerful lessons developed by Walt Disney Parks & Resorts in the continual pursuit of excellence with regard to the customer experience. Leadership and employee excellence, an exceptional customer experience and sustaining business results—these universal pillars are key elements of the Disney difference. Together, they forge an enduring bond between inspired leaders, motivated employees, satisfied customers and an organization's ability to continually reinvent and grow the brand.During this course, learn about the methods that continue to drive the business operations of Disney parks and resorts. You'll start to think differently—outside the constraints of old frameworks. When you adapt our insights to fit your organizational needs, you'll gain the tools to make a positive impact and see results that you can sustain.https://www.disneyinstitute.com/course-calendar/business-excellence,region-usa/
