Southern Business Journal

Serving 18 Illinois counties • www.sbj.biz • May 2015

THE BUSINESS OF OUTDOORS

Stimulating the economy one visitor at a time | Page 4

Directory of Advertisers

Inside MAY 2015

YOUR BUSINESS Illinois Pregnancy Fairness Law delivers challenges to Illinois businesses: After careful evaluation, an Illinois company hires a new director of purchasing. Three months later, it receives a discrimination charge filed with the Illinois Department of Human Rights (IDHR) alleging unlawful discrimination from a candidate who wasn’t hired. That candidate disclosed during her interview that she was taking fertility drugs and was under doctor’s orders to stay off her feet for the following two weeks.

PAGE 6 INVESTMENTS Leaving your legacy and a philanthropic strategy: Affluent investors who are charitably inclined may have specific philanthropic and estate planning goals in mind, but may not be familiar with the many vehicles and trust structures available to help them implement their goals.

PAGE 7 WORKPLACE Employers should encourage work/ life balance: What’s more important than money to your employees? If you ask today, you might hear the term — work/life balance. In fact, some of your employees

could begin to measure their own career success on whether or not they attain this balance. Also important to note is that striving for and attaining work/life balance has other benefits.

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Futiva........................................10 John A. Logan College .............16

SMALL BUSINESS Navigating worker’s compensation: Worker’s compensation presents a significant challenge to small businesses. Often times, businesses feel that they are held hostage by the medical community, the employee and attorneys when dealing with a worker’s compensation claim. Workplace injuries and illness are costly, both directly and indirectly, to the employers.

Leading Lawyers ...................... 13

PAGE 12

SIU Credit Union ...................3, 11

Pepsi MidAmerica................... 20

ACHIEVEMENTS Who’s in the news: Find out who has been hired, promoted or received honors for efforts in businesses. Be sure to check out latest Faces in the News collection, too.

PAGES 14-15 FINE PRINT What’s happening: See who’s on the move with new building permits, as well as those who haven’t been as fortunate.

SIU Small Business & Admin.....5 Southern Illinois Healthcare ...18 Southern Illinois University ...... 8

PAGE 19

Williamson County Airport ......15

The Southern Business Journal is a publication of The Southern Illinoisan. Contact us via mail at 710 N. Illinois Ave., Carbondale, IL 62901, or at P.O. Box 2108, Carbondale, IL 62903. Also reach us on the Web at www.sbj.biz and via email at SBJ@ thesouthern.com. The Journal is published 12 times per year monthly and distributed by The Southern Illinoisan and www.thesouthern.com. Copyright 2015 by The Southern Illinoisan, all rights reserved.

A subscription may be obtained by calling 618-5295454 or 618-997-3356, or by visiting our website.

Publisher John Pfeifer 618-351-5038 Advertising Kim Fowler 618-351-5035 Design and Layout Rhonda May 618-351-5077

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From the publisher

‌W

A fresh pair of eyes

ith her promotion to assistant branch manager of a Maryland library system branch, I now have the pleasure of discussing managerial tactics with my 28-year-old daughter. I’m not sure I saw this coming.

With the retirement of her predecessor, the interview committee – including the branch manager and an HR manager – was essentially looking for someone with a personality and approach to the position that was the antithesis of the predecessor. The interview committee knew this, and my daughter knew this. They wanted enthusiasm; they got it. They wanted to create a customercentered experience for their patrons; that’s what they’re getting. They wanted

someone to look at the branch with a completely different pair of eyes; that pair of eyes belongs to my daughter.

Only two possible problems here.

First, this is my daughter’s first Pfeifer supervisory position. Not insurmountable, but a challenge to someone who really, really likes to be liked.

The second problem is slightly more difficult. You see, as much as the interviewers and my daughter were on

board with the need for change, the five employees that she inherited knew of no such need. They were plugging along down the familiar status quo road, blissfully (or not) unaware that change – in the exuberant presence of my daughter – was headed their way.

These employees aren’t bad, they’re not lazy, they’re not innately resistant to change; in fact, they likely rolled their eyes when asked to do the same things day after day and found their work somewhat mundane. But they had made some measure of peace with their comfortable work existence and change – without context or explanation – scared them.

The solution involved just that — providing context and explanation. Last

week, my daughter had a short meeting with her five troops and explained the “why” behind some of the things she wanted to change. She asked for input.

And then she’s proceeded to meet with each of them, one-on-one, to ask for input and to make certain they see that the changes are designed to improve the experience of their patrons rather than changing things for the sake of change.

In short, she communicated.

It’s great to see things with a fresh pair of eyes. It’s even better when you help everyone in your organization see the same new things you see.

JOHN PFEIFER is publisher of Southern Business Journal and The Southern Illinoisan.

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Cover Story

THE BUSINESS OF OUTDOORS Stimulating the economy one visitor at a time DUSTIN DUNCAN THE SOUTHERN‌

‌The great outdoors is great for sightseeing, exploring or any other recreational activity.

It is also home to more than six million jobs and about $650 billion in outdoor recreation spending each year in the United States. Not only does it bring in hundreds of billions of dollars each year, it also generates about $40 billion in federal tax revenue and another $40 billion in state and local tax dollars, according to a report published by the Outdoor Industry Association in 2012.

Not only do the outdoors itself provide opportunities

for spending and grazing upon beautiful features, but the elements outside contribute to the economy by those who use it as their canvas. Entrepreneurs have started landscaping and home construction businesses that when the weather heats up, those laborers go to work.

Cindy Cain, executive director of Southernmost Illinois Tourism Bureau, said Southern Illinois’s natural attractions are among the best draws to the region.

“As a leisure destination, the business of the outdoors is collectively our No. 1 attraction in southernmost Illinois,” Cain said.

She said one of the major attractions the tourism bureau attempts to highlight when

showing off the region is the scenic Shawnee National Forest.

Sites such as Bell Smith Springs, Rim Rock National Recreation Trail, Lake Glendale Recreation Area, Little Grand Canyon, Pine Hillls Ecological Area and the beautiful Garden of the Gods are all located in the national forest.

State parks in Southern Illinois include Giant City in Makanda, Ferne Clyffe in Goreville, Horseshoe Lake in Olive Branch, Mermet Lake and Cache River State Natural Area in Belknap, Cave-In-Rock in Equality, Trail of Tears in Jonesboro, Fort Massac in Metropolis and Lake Murphysboro.

SEE COVER / PAGE 17 BYRON HETZLER, THE SOUTHERN‌

Jacob Slosar rides in Creal Springs during the 2013 Great Egyptian Omnium Bicycle Race on Creal Springs.

Guide Dave Fitts descends one of the zip lines at Shawnee Bluffs Canopy Tour.

THE SOUTHERN FILE PHOTO‌

THE SOUTHERN FILE PHOTO‌

Garden of the Gods in the Shawnee National Forest is a Southern Illinois gem. The park features a number of picnic areas, trails, rock-climbing sites and more. For an outdoors enthusiast, it’s a perfect paradise.

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Entrepreneur’s Mailbag

CAVANAUGH L. GRAY

The death of customer service

SBJ CONTRIBUTOR‌

‌Do businesses, big and small, dislike their customers? My reason for asking is that if companies truly understood how customer service positively and negatively impacts their business, it might cause them to reevaluate Gray everything that they do. Today’s media is filled with corporate missteps that elaborate on how Company A left its reputation in shambles due to poor customer service. Take, for instance, the time Jet Blue Airways left passengers headed to Cancun from

New York on a plane for eight hours with no food, and little information due to what the airlines blamed on inclement weather. With the adoption of social media, dissatisfied customers are now quick to grab their technological megaphones and let the world know that there is no fury like a customer scorned. This article takes a look at customer service by the numbers, as well as some major customer service missteps and how to avoid your own firestorm.

so many businesses continue to make the same mistakes over and over again. The following are a few interesting customer service facts. zz Seventy-eight percent of customers abandon a transaction due to a poor customer service experience. (American Express Survey)‌ zz Loyal customers are worth up to 10 times their initial purchase. (White House Office of Consumer Affairs)‌ zz It takes 12 positive experiences to make up for one unresolved negative experience.

Service by the numbers There is no shortage of statis- (Understanding Customers)‌ zz News of bad customer tics related to customer service, service travels twice as fast, both good and bad. Despite all of this information readily avail- reaching as many as 16 people, compared to seven, for good able and seeing it done poorly news. (White House Office of repeatedly, it’s a wonder that

Consumer Affairs)‌ zz Seventy percent of the buying experience is based on how customers feels they have been treated. (McKinsey)‌

Customer service disasters Finding examples of poor customer service doesn’t take much research. You simply have to look around. The following are some customer service tales that I have come across over the years. Recently, baby food maker Beach-Nut began recalling products after a consumer found a small piece of glass in one of the jars. This action is contrary to a local pizza shop whose customer found glass on a pizza, and, upon notifying the company, was accused of staging the entire incident. A customer

of a retail giant goes to pick up an item of clothing he had paid for, and, after waiting an hour, was informed that his item could not be located. In the process, the customer claims to have been talked down to and was nabbed by security upon leaving after the rep assisting him failed to remove the security sensor. Social media feeds can be great for uncovering where customer service has gone wrong. An appliance repair person shows up at a customer’s home and misrepresents the truth about the work being completed, insults the homeowner and simply leaves without notice.

I’m no expert, but that just might be the worst customer service experience I have ever heard of.

See Gray / Page 17

Coming Sunday

may 17 in The Southern illinoisan Siu College of Business inspiring Lives....Transforming Business This special publication will highlight the mission of the College of Business and its impact on Southern Illinois.

Read about some of the alumni, students and faculty who’s stories exemplify the college’s core values of excellence, access, knowledge creation, innovation and integrity.

www.business.siu.edu

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Your Business Illinois Pregnancy Fairness Law delivers challenges to businesses new Illinois Pregnancy Fairness Law (IPFL), which went into effect Jan. 1.

That pregnancy in the workplace should have legal protections is now well ‌After careful evaluation, an Illiestablished. The Pregnancy Discriminois company hires a new director of purchasing. Three months later, nation Act (PDA) and Americans with it receives a discrimination charge Disabilities Act (ADA) have long profiled with the Illinois Department tected qualifying pregnant workers in of Human Rights (IDHR) alleging companies with 15 or more employees.

However, under the ADA, only employunlawful disees whose pregnancy constituted a crimination from disability under the ADA were entitled a candidate who to accommodations. Meanwhile, the wasn’t hired. That IPFL joins a chorus of states expandcandidate disclosed ing the right to pregnancy-related during her interview accommodations to applicants and that she was taking employees at Illinois businesses of any fertility drugs and was Blaisdell size. Moreover, the law includes a very under doctor’s orders to broad definition of the protected class stay off her feet for the of pregnant workers. following two weeks. She claims she The new law reshapes Illinois busiwas passed over for the job in retaliness workforce decisions in a number ation for her request for a reasonable of ways by creating a protected class of accommodation for her pregnancyworker that includes not only women related condition. who are pregnant or who have expeAt an Illinois factory, weeks drag rienced childbirth, but also those who on as a pregnant line worker, under experience “medical or common condidoctor’s orders to limit lifting, tions related to pregnancy or childrefuses one accommodation after another as insufficient, birth.” Among its key elements: zz It is designed to afford job opporleaving the company with tunities to and keep this broadly defined few options to maintain any degree of productivity. pregnant class of worker employed.‌ zz It requires employers to provide Meanwhile, an Illinois “reasonable accommodations” to the tech firm finds its sales team down by one member expanded class of protected workers.‌ zz The employer must prove a high as an employee with threshold of “undue hardship” if it postpartum deprescan’t provide a “reasonable accommosion asks to not be required to interact dation.”‌ The law details a laundry list of with clients workplace accommodations such as: and requests zz Bathroom, water and rest breaks‌ two days off zz Private, non-bathroom space for a week. The expressing milk and breastfeeding‌ company zz Seating‌ struggles zz Help with manual labor duties‌ to find a zz Temporary transfer to a less strenreasonable uous or less hazardous position‌ accommozz Buying or modifying equipment‌ dation that zz Job restructuring/modifying‌ will enable zz Reassignment to a vacant position‌ her to do zz Time off work to recover from her job. conditions related to childbirth‌ All three zz Leave necessitated by pregnancy scenarios are now or a related condition‌ realities for Illinois While the typical nine-month businesses under the AMY BLAISDELL

SBJ CONTRIBUTOR‌

pregnancy is easily understood, the IPFL’s broader “medical or common conditions related to pregnancy or childbirth” could present the biggest ramification for employers. Infertility might well be a medical condition related to pregnancy. If a doctor orders a patient on fertility drugs to limit activity, such as walking, then it is unclear whether an employer will have to provide that accommodation or not. Postpartum depression would certainly seem related to pregnancy and may require a number of accommodations by businesses, including allowing lengthy absences, unless an employer can prove that providing the accommodation would result in an undue hardship.

What may be the biggest challenge for Illinois businesses is that the IPFL seemingly puts the employee in the driver’s seat on accommodations. No matter how reasonable an accommodation may be, an employer can’t force it on a worker. The IDHR mandatory workplace poster states, “Are you pregnant, recovering from childbirth, or do you have a medical or common condition related to pregnancy? If so, you have the right to: … Reject an accommodation offered by your employer for your pregnancy that you do not desire.”

One can easily envision a situation in which a pregnant worker repeatedly rejects accommodations that meet medical restrictions until she gets the accommodation that she wants.

In addition to mandatory posting, the law expressly requires that employers include notification of the law and the rights provided thereunder in any employee handbook.

Most importantly, employers should be mindful of the expansive nature of the pregnancy class in any communication with female job applicants or employees.

AMY BLAISDELL is the leader of the Labor and Employment Practice Group of the St. Louis law firm Greensfelder, Hemker & Gale, P.C., which serves Illinois businesses with offices in Belleville and Chicago. For more information, visit www.greensfelder.com.

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Money Matters

Leaving your legacy: Philanthropic strategy are tax deductible.

Donor-advised funds are particularly family friendly, as parents and children can consolidate their giving ‌Doing good when doing well: Philanthropy and the activities through a single fund account. In addition, children affluent family can be named as successors to a fund, ensuring the continuation Affluent investors who of a family’s giving legacy. are charitably inclined may Another significant have specific advantage of a donor-advised philanthropic and fund is its capacity to accept estate planning any one of a variety of assets goals in mind, as a charitable contribution. but may not be Checks/wire transfers, familiar with the commercial paper, CDs, mutual many vehicles and fund shares, publicly traded trust structures available to help McClatchey securities, certain privately held securities, bonds and restricted them implement stocks are all acceptable assets. their goals.

Donors are able to In order to choose the most recommend how their advantageous charitablecontributions should be giving strategy, individuals allocated among the available and families must evaluate investment choices. As an a number of factors, such as added benefit, the account their need for current income, has the potential to grow over their desire to control and time — increasing the donor’s preserve assets during life and giving power. after death, and their specific The convenience and charitable intent, as well as administrative simplicity of important tax management a donor-advised fund allows issues. Charitable estatedonors to spread their grantplanning techniques can help achieve most, if not all, of these making out over months or even years, in accordance with their objectives. Donor-advised own personal-giving objectives. funds, family foundations, If you are considering a gift annuities and CRTs/CLTs round out the field of essential donor-advised fund, sunset rules, administrative fees and options that are available to management fees should be individuals and their families. discussed before you invest.

SCOTT MCCLATCHEY SBJ CONTRIBUTOR‌

Donor-advised funds offer convenience and flexibility

A donor-advised fund is a tax-advantaged, charitablegiving vehicle that offers individuals maximum flexibility to take tax deductions and recommend grants to charitable organizations. By definition, donor-advised funds are public charities under Section 501©(3) of the Internal Revenue Code, and contributions to such funds

Family foundations: Building a legacy, reaping tax benefits Family foundations offer an effective way to pursue philanthropic objectives, involve family members in charitable activities, and reap tax and estate planning efficiencies.

A family foundation derives its assets from the members of a single family, in which

the donor and/or the donor’s relatives play a significant role in governing and/or managing the foundation throughout its life. Aside from helping families channel their philanthropic ambitions, family foundations can form a legacy of community involvement and responsible citizenship for generations to come. And, as their founders soon realize, family foundations offer potential tax and estate planning benefits.

and/or transfer tax benefits associated with most charitable giving vehicles help reduce the cost of making charitable gifts, an individual’s own income or wealth transfer needs often determine his or her ability to give. To address both goals, individuals may want to consider other charitable vehicles such as a charitable remainder trust, a charitable lead trust or a gift annuity.

A charitable remainder trust (CRT) can guarantee an Private foundations vs. supporting organizations income stream for you and your spouse, while minimizing current income taxes since In general, there are two you generally may deduct types of family foundations: the fair market value of the private foundations and charity’s remainder interest supporting organizations. in the CRT in the calendar Private foundations, the more year the CRT is funded. A common of the two, offer more CRT can also be an integral flexibility and control (i.e., part of a family business they can select and oversee succession plan. Lifetime their own board of directors stock transfers can be made and grant-making decisions), to a CRT and subsequently while supporting organizations redeemed by the closely held enjoy more favorable tax treatment. Please keep in mind, corporation. The redemption funds the CRT with tax-free private foundations are heavily monies that subsequently regulated and closely watched.

The regulations contain control can be invested to provide an rules on oversight and minimum income stream to the business annual payouts. In addition, the owner and spouse. CRTs are cost of establishing, staffing and set up to provide income to keeping your private foundation a beneficiary for a specified period of time. Once the period legally compliant can be expires, the remainder of the prohibitive. trust is transferred to the Gifts made to either type designated charities. of giving vehicle are generally A charitable lead trust allows tax deductible for the donor, you to place in trust assets yet these deductions differ that will be left to your heirs; depending on the foundation’s structure, the type of property/ however, you specify a set number of years during which asset contributed and the a fixed percentage of the value donor’s income level. As a general rule, however, all gifts to of the assets in the trust will a family foundation are removed be paid to a charity. You pay from the donor’s estate, thereby discounted gift taxes on assets avoiding estate and/or gift taxes. transferred to the trust and do not receive a charitable Balance giving goals and deduction. However, your heirs ultimately can receive trust financial planning assets free of estate taxes. A charitable gift annuity (CGA) While the tax deductions

is in some respects even more cost and tax effective than CRTs/CLTs. CGAs have no administrative or setup fees.

Virtually any asset can be used to fund a CGA, and the charitable organization itself guarantees either immediate or deferred lifetime payments to the donor. The typical tax deduction available in the year’s assets are transferred to a CGA ranges from 30 to 45 percent of the fair market value of the asset.

Including charitable giving strategies in your estate plan can be an effective way for you and your family to enjoy an income stream during your lives, earn tax savings and maintain a significant degree of control over assets, all while fulfilling your charitable goals. Please note, taxes will be due on the income stream provided.

If you are creating a charitable-giving plan, consider seeking the guidance of an attorney, accountant or other trusted professional who is familiar with tax laws and legal intricacies. Obtaining assistance early on, and retaining such counsel on a continuing basis, is key to making responsible decisions.

SCOTT MCCLATCHEY is a certified financial planner with Alliance Investment Planning Group, a Carbondale investment firm located at 115 S. Washington St. He can be reached at 618-519-9344 or scott@ allianceinvestmentplanning. com. He also provides investment, retirement planning and insurance services to SIU Credit Union members through the SIU Credit Union Investment Services partnership. Securities offered through LPL Financial, Member FINRA/SIPC.

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Celebrating 30 Years

growing southern illinois…One business at a time Follow your dream and start your own business. We will show you how! starting a business in illinois TuEsDay, May 12–9 a.M. TO 11 a.M. Dunn-RichMOnD EcOnOMic DEvElOpMEnT cEnTER 1740 innOvaTiOn DRivE, caRbOnDalE REGisTRaTiOn fOR ThE sEMinaR is $15.

to register, or for information, call 618/536-2424, go online at sbdc.siu.edu, or register by email at sbdc@siu.edu. seating is limited at all workshops, reserve your space today!

success story: sbDC helps histology firm go beyond concept Maureen Doran was not quite ready to give up her career interests when she retired as director of the Southern Illinois University Carbondale Histology Center. So Doran, who has more than three decades histology experience, collaborated with Deborah Jung, a former business manager of the SIU School of Medicine’s physiology department, to create their own business.

Saffron Scientific Histology Services launched in August (2014) and the Illinois Small Business Development Center at SIU has been instrumental in enabling them to turn a concept into a viable business. Doran and Jung, along with Elizabeth Dawn Grisley, a graduate student in molecular, cellular and systemic physiology, found a location and wet lab for the business in the Dunn-Richmond Economic Development Center.

Researchers and medical professionals investigate disease processes and evaluate drugs and products using histology, which is the study of tissues. Saffron makes microscope slides used for research and diagnostic services. The company’s clientele includes researchers, veterinarians, physicians and others involved in research or medical fields.

They found the startup assistance they needed at the SBDC, getting help with their business plan, financial projections, incorporation, other relevant applications and website. Most importantly, they say the SBDC helped them secure lab space that is cost efficient and well-suited to their business needs.

—excerpt from University Communications and Marketing at Southern Illinois University Carbondale

to read more about saffron Histology services or to be inspired by our other success stories, visit us online at sbdc.siu.edu.

The Illinois Small Business Development Center/International Trade Center is funded in part through a cooperative agreement with the U.S. Small Business Administration and the Illinois Department of Commerce and Economic Opportunity and hosted by Southern Illinois University Carbondale.

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Workplace

Employers should encourage work/life balance ANGELA HOLMES-YOUNG SBJ CONTRIBUTOR‌

‌What’s more important than money to your employees? If you ask today, you might hear the term — work/ life balance. In fact, some of your employees could begin to measure their own career success on whether or not they attain this balance.

Also important to note is that striving for Holmesand attainYoung ing work/ life balance has other benefits.

Improved productivity, morale and workplace longevity all stem from having happy and well-adjusted employees.

Employees who are happy at home do better at work. The workplace must be a happy place as well. Encouraging employees to operate within a culture that is supportive is truly best for all involved.

Before getting your employees to Zen out and balance, maybe you should work on yourself. Where to start? Work/ life balance is something that employers should strive to encourage, but, more importantly, as a leader, are you doing this for yourself? These days, it is even harder to do this for yourself as we get busier and busier. Do you ever think about what we ever did with our hands before we had phones?

How do you handle yourself outside of the office?

WEB MD suggests the following tips to build work/life balance into your days: zz Build non-work activities into your schedule. zz Keep what makes sense and drop the rest. Do not allow your time to be zapped.

zz Outsource errands, eliminate flow issues, work ahead, plan. zz Exercise. zz Relax.

I find that so many of us have been taught to react and overreact. People who do this think they are working and getting things accomplished, when, in reality, they are adding fuel to the fire. So much brain power and so much emotion can be spent reacting inappropriately to items that do not require such a reaction. Don’t sweat the small stuff. Oftentimes, it can take a major life-changing event for us to realize that some things just are not as important

as other things, and that is OK. Take care to react appropriately.

Remain calm. This is easier said than done.

Take my advice and utilize my tips for working toward a healthy balance. zz Make things as easy as possible for yourself. If someone offers to help you, let him.

If the work is better suited to someone else, then give it to someone else. If the task if outside your scope, say so.

Delegate if you are able. Suggest a team-based strategy.

Include others.‌ zz Get rid of OCD tendencies. Things do NOT have to be perfect. I learned this once I

had kids. I learned quickly that there is more than one way to do things, and it is not always my way.‌ zz Turn off email notifications. In other words, make it so your phone is not dinging every second. It is very distracting, and it makes you want to check it all the time.

Once you have turned off the notifications, you can decide for yourself how often you need to check it. You are an adult and should be able to manage your time appropriately. For example, when I am working on a hot item with a heavy deadline, I may check my email often, etc.‌

zz No phones at home or no phones with kids. You decide, and stick to it. Your family is watching you and paying attention to which is more important. As a matter of fact, I try to leave all work matters over the weekend to the end of the day. Some weekends, I don’t check my email at all.‌ Once you get yourself balanced, think about your workplace and how you can add items to offer balance. For example, what kind of break area do you provide? Is it clean? Is there fresh water? Is there decent seating? Is there a place where people can walk during breaks or lunches? Do you have healthy items in your vending machines? Even the smallest items are appreciated.

Encourage and educate your staff on taking technology breaks. Encourage fitness and stretching. These are only a few ideas. I know that you can think of many.

Again, work/life balance is good for the business in the end. It is also good for the employees as they can be happier and more satisfied on a daily, weekly and monthly basis. Happy employees are more productive. They have better and more inspired ideas. These ideas can lead to improvements that truly can save you money and/or improve your business.

ANGELA HOLMES-YOUNG is author of “Bring It On: The Aspiring Professional’s Guide to Getting a Leg Up on the Competition.” Her book is available at Bookworm, iTunes Store, amazon.com and barnesandnoble.com. Angela is also the corporate recruiter for National Railway Equipment Co. (NRE). She can be reached at ang_holmes@yahoo.com or @A_Holmes_Young.

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With communication solutions that let you turn voicemail into email and get messages anywhere, navigating the world of business never has been easier.

Powerfully simple.

futiva.biz

1-844-2-Futiva

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Investments Business succession/estate planning: Questions you need to ask issue for business owners. If you own your own business and are considering a business succes‌Do you have a business succes- sion plan, there are five questions sion plan? Life-changing events you should address with your or retirement can bring on some financial advisor. Together, you will want to ensure you have a tough choices. It’s not unusual plan in place to help reduce the for business ownrisks associated with one of your ers to find a majormost important assets. ity of their wealth tied up in their company. This What other assets have is often a major you set aside to help fund provider for them your retirement? and their families.

But when the time Tison Should you rely on your busicomes to sell their ness alone to fund retirement? businesses, many Just as your investments should owners often have not thought be diversified, so should your about how they would replace assets. Though it may be difthat important chunk of income. ficult to do in a business climate, Business succession can be an as a business owner, you should emotional, financial and timing save and build your retirement MICHAEL P. TISON SBJ CONTRIBUTOR‌

savings plan away from the business to work toward your retirement goals.

Have you considered whether your business is an asset you can sell?

Whether or not you can find a buyer for your business depends on a variety of factors. Are there employees or partners who could continue to run the business after you retire? Will your business attract outside buyers?

For example, companies that produce tangible goods and have positive cash flows can often be sold. On the other hand, specialty firms that rely on you and your skills alone, such as boutique consulting firms, are generally not salable. The truth is

that most businesses fall somewhere in between.

If you were to sell your business and pay the taxes on your gains, would the proceeds be enough to last for the rest of your life?

It’s important to determine if you expect a similar level of income in retirement that you now enjoy from your business.

As a business owner, you likely work very hard and your dedicated efforts are an important ingredient to your business success. The investment returns from your growing business may well exceed the investment returns from a prudent investment portfolio.

In the long run, however, the

income derived from your valuable work ethic simply may not be replaceable. Business owners are often optimists by nature, and they take risks to grow their business. The risk of putting all your eggs in one basket may not work as well, however, when it comes time to build an investment portfolio.

What happens if you cannot be involved in running your business?

Stories abound about business owners who are struck down by illness, death or disability, leaving business partners and spouses to figure out what comes next. If more than See Tison / Page 17

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Small Business

Navigating worker’s compensation

employees who are physically able to meet the demands of the job.

These tests also allow for establish‌Worker’s compensation presents ing baseline physical data on the employee that can be used as coma significant challenge to small businesses. Often times, businesses parison in the event of an injury.

Physical job demand analysis: feel that they are Having current physical job demand held hostage by the analysis that accurately and objecmedical community, tively measures the demands and the employee and establishes essential functions of attorneys when dealthe job is the key to both the proing with a worker’s active and reactive program. This compensation claim. information is required to develop Workplace injuan Equal Employment Opportunity ries and illness are Henshaw Commission (EEOC) compliant recostly, both directly employment post-offer test. The and indirectly, to the employers. medical community also uses this According to a 2011 article in an in the event of an injury to deterindustry education series, Fit2WRK, “the cost for all U.S. workers mine return-to-work ability and to out of work due to Musculoskeletal establish light or transitional duty possibilities.

Disorders (MSDs) is estimated at Drug and alcohol testing: Ensuring $13-20 billion annually with india drug-free workplace through prerect costs between $26-110 billion employment, random and postannually.” Furthermore, the same accident testing can reduce the publication shared this compelling data from a National Safety Council number of work-related accidents and a drug-free work environment. cost formula: an employee injury Ergonomic risk assessments: with direct costs of $5,000, for example, will carry indirect costs of Reviewing injury logs and an ergonomic assessment can lead to idenabout $20,000, which would bring the total cost to $25,000. Therefore, tification of potential musculoskelusing this formula, it would take the etal and safety hazards. An assesssame company with a profit margin ment of potential areas will result in a correction plan to reduce risk. of 10 percent at least $250,000 of Education: Employee education revenue creation (and collection) to on proper lifting, body mechanics offset the expense. and micro-break stretching proDirect costs may include medigram are an important component cal costs, worker’s compensation to an injury prevention program. premiums and case management.

Employee wellness program: An Indirect costs include productivity reduction, loss of employee morale, employee wellness program offers overtime pay, administrative costs, employees the opportunity to participate in an organization-led potential fines from regulatory healthy initiative. Healthy workagencies, etc. ers are at less risk for work-related In today’s market, it is imperainjury and illness. This program tive for small business to use can also help reduce the cost of every opportunity to participate in employer-provided health insurnavigating a claim and reduce the financial impact. Vital proactive and ance. A wellness program should reactive services exist to reduce the focus on smoking cessation, weight management and attention to biooverall worker’s comp cost. metrics and health risks.

VERLINDA J. HENSHAW SBJ CONTRIBUTOR‌

Proactive services

Pre-employment testing: Both Reactive services medical and physical demand testEmergency medical care: Develop ing ensure that employers are hiring a relationship with a quality

occupational medicine facility that can be used during business hours to reduce the number of costly emergency room visits.

Injury navigation: Injury navigators work for the company to communicate and coordinate between medical provider, employee, insurance company and employer. They assist in developing and monitoring return to work for light or transitional duty.

Fit for duty testing: Testing the ability to complete the essential functions of the job for an employee, who has been off work for either work or non-work related injury or illness, is key to ensure the employee is safe to return.

Light duty/ transitional duty program: Many employers are leery about bringing an injured employee back to work; however, this is a key component to reducing losttime days and lowering the overall cost of a claim. It is important to bring back those employees with restrictions on modified duty as soon as possible. Research shows that the longer employees are completely off work due to a workrelated injury, the less likely they will return.

These components of a workinjury program are key to reducing both the direct and indirect costs of work-related injuries and illness.

The cost to provide these services is typically less than 1 percent of the overall total cost of an injury, and it is often returned to the business through the savings that a company realizes from both premium discount for being proactive and the reduction of lost-time days.

VERLINDA J. HENSHAW is administrative director of SIH/RIC Rehab Outreach Services and can be reached at Verlinda.henshaw@sih. net.

May 2015

Southern Business Journal

| 13

Peer Reviewed.

Leading Southern Illinois Lawyers

These lawyers have been recommended by their peers to be among the TOP LAWYERS in the area(s) listed under their names. Less than five percent of all lawyers licensed in Illinois have received the distinction of being a Leading Lawyer.

William L. Broom, III

Barrett Twomey Broom Hughes & Hoke LLP

Carbondale

618.457.0437

Patricia A. Hoke

Barrett Twomey Broom Hughes & Hoke LLP

Carbondale

618.457.0437

Kenneth R. Hughes

Barrett Twomey Broom Hughes & Hoke LLP

Carbondale

618.457.0437

Michael R. Twomey

Barrett Twomey Broom Hughes & Hoke LLP

Carbondale

618.457.0437

Mark J. Ballard

Black Hedin Ballard McDonald PC

Mount Vernon

618.242.3310

Terry R. Black

Black Hedin Ballard McDonald PC

Mount Vernon

618.242.3310

Aaron S. Carnine

Black Hedin Ballard McDonald PC

Mount Vernon

618.242.3310

Jerome E. McDonald

Black Hedin Ballard McDonald PC

Mount Vernon

618.242.3310

Kristine M. Tuttle

Black Hedin Ballard McDonald PC

Mount Vernon

618.242.3310

William Kent Brandon

Brandon Schmidt & Goffinet

Carbondale

618.549.0777

Jeffrey A. Goffinet

Brandon Schmidt & Goffinet

Carbondale

618.549.0777

Charles E. Schmidt

Brandon Schmidt & Goffinet

Carbondale

618.549.0777

Paul R. Lynch

Craig & Craig LLC

Mount Vernon

618.244.7511

Julie A. Webb

Craig & Craig LLC

Mount Vernon

618.244.7511

Kenneth F. Werts

Craig & Craig LLC

Mount Vernon

618.244.7511

Edward J. Kionka

Edward J. Kionka Law Office

Carbondale

618.521.5555

Michael F. Dahlen

Feirich/Mager/Green/Ryan

Carbondale

618.529.3000

Thomas R. Frenkel

Feirich/Mager/Green/Ryan

Carbondale

618.529.3000

R. James Giacone, II

Feirich/Mager/Green/Ryan

Carbondale

618.529.3000

Richard A. Green

Feirich/Mager/Green/Ryan

Carbondale

618.529.3000

Cheryl Lynn Intravaia

Feirich/Mager/Green/Ryan

Carbondale

618.529.3000

Kevin L. Mechler

Feirich/Mager/Green/Ryan

Carbondale

618.529.3000

John S. Rendleman, III

Feirich/Mager/Green/Ryan

Carbondale

618.529.3000

John C. Ryan

Feirich/Mager/Green/Ryan

Carbondale

618.529.3000

Pieter N. Schmidt

Feirich/Mager/Green/Ryan

Carbondale

618.529.3000

Mark D. Hassakis

Hassakis & Hassakis PC

Mount Vernon

618.244.5335

A. Ben Mitchell

Mitchell Law Office PC

Mount Vernon

618.242.0705

John T. Hundley

Sharp-Hundley PC

Mount Vernon

618.242.0200

Terry Sharp

Sharp-Hundley PC

Mount Vernon

618.242.0200

John Womick

Womick Law Firm Chtd

Herrin/Carbondale

618.993.0911

Commercial Litigation; Elder; Land Use/Zoning/Condemnation; Real Estate: Commercial; Trust, Will & Estate Planning Tax: Individual; Trust, Will & Estate Planning

Banking & Financial Institutions; Closely/Privately Held Business; Commercial Litigation

Banking & Financial Institutions; Gov't/Municipal/Lobbying/Administrative; Land Use/Zoning/Condemnation; Real Estate: Commercial Agriculture; Closely/Privately Held Business; Real Estate: Commercial; Real Estate: Residential; Trust, Will & Estate Planning Banking & Financial Institutions; Creditor's Rights/Commercial Collections; Mineral & Natural Resource; Real Estate: Commercial; Real Estate: Residential Adoption & Reproductive Technology; Family

Insurance, Insurance Coverage & Reinsurance; Personal Injury Defense: General; Products Liability Defense

Creditor's Rights/Commercial Collections; Mineral & Natural Resource; Real Estate: Commercial; Real Estate: Residential Personal Injury Defense: General; Products Liability Defense; ADR: Personal Injury; Workers' Compensation Defense Personal Injury Defense: General

Medical Malpractice Defense; Personal Injury Defense: General; Products Liability Defense; Prof'l Mal Defense: Incl Legal/Technical/Financial Medical Malpractice Defense; Personal Injury Defense: General

Personal Injury Defense: General; ADR: Personal Injury; Workers' Compensation Defense Workers' Compensation Defense Civil Appellate

Civil Appellate; Medical Malpractice Defense; Personal Injury Defense: General

Insurance, Insurance Coverage & Reinsurance; Medical Malpractice Defense; Personal Injury Defense: General Personal Injury Defense: General; Workers' Compensation Defense

Insurance, Insurance Coverage & Reinsurance; Medical Malpractice Defense; Personal Injury Defense: General; Products Liability Defense Workers' Compensation Defense Workers' Compensation Defense

Closely/Privately Held Business; Employment: Management; Gov't/Municipal/Lobbying/Administrative; Real Estate: Commercial

Commercial Litigation; Employment: Management; Gov't/Municipal/Lobbying/Administrative; Medical Malpractice Defense; Personal Injury Defense: General Personal Injury Defense: General; Workers' Compensation Defense Personal Injury: General; Workers' Compensation

Closely/Privately Held Business; Commercial Litigation; Mineral & Natural Resource; Trust, Will & Estate Planning Bankruptcy: Individual; Bankruptcy & Workout: Commercial; Creditor's Rights/Commercial Collections Bankruptcy: Individual; Bankruptcy & Workout: Commercial; Commercial Litigation

Personal Injury: General; Personal Injury: Professional Malpractice; Workers' Compensation

A lawyer CANNOT buy the distinction of being a Leading Lawyer. This distinction was earned by being among those lawyers who were most often recommended by their peers in statewide surveys. Respondents COULD NOT recommend themselves or lawyers at their law firm. For a complete list of all Leading Lawyers and to view profiles of the lawyers listed on this page, go to www.LeadingLawyers.com.

312.644.7000 | LeadingLawyers.com

A Division of Law Bulletin Publishing Company–est. 1854

14

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Southern Business Journal

May 2015

Achievements Carbondale Chiropractic adds weight loss program ‌The Carbondale Chiropractic Injury Clinic announced this week it has added the Doctor Supervised ChiroThin Weight Loss Program to its office.

“The number of people in the United Sates that are overweight or obese has reached near epidemic portions,” said Dr. David Binversie, who is in charge of the program. “Every day, I have the opportunity to treat patients who are suffering with health conditions that can be associated with being overweight. In fact, studies have shown that nearly 80 percent health conditions can be either directly or indirectly related to weight issues. I have decided to take a stand and help the people of Carbondale regain control of their weight and as a result, their health.”

Binversie said many people, when following the ChiroThin

Payne

program, lose 20-35 pounds in just six weeks and they are given the tools to help them make the weight loss more permanent.

For questions or more information, call the office at 618519-9334.

Payne retiring from Wells Fargo in Carbondale ‌ arl E. Payne, Vice PresidentC Investment Officer with Wells Fargo Advisors LLC in Carbondale, has announced he is retiring.

Payne has been with Wells Fargo for 26 years and is looking forward to spending time with his wife, Cathy, his children and grandchildren. He plans to remain active in the community as he enjoys his retirement.

Michael L. Uffelman, Associate Vice President-Investment Officer, has been working closely with Payne for the past two years and will be taking over for Carl.

Alexander

Uffelman has more than 30 years of financial advisory experience in Southern Illinois.

Payne would like to thank all of his clients and friends for entrusting him with their investment needs during the past 26 years.

Dorris named project manager, estimator for Sierra Bravo

‌Sierra Bravo Contractors LLC in Sesser has announced a new addition to the management team.

Brian Dorris of Sesser will be the new project manager and estimator on all types of heavy highway and commercial projects.

Dorris has 28 years of experience in the field and has a degree in business administration from Southern Illinois University. He is a past member of the AGC of Illinois.

Esters

Sierra Bravo Contractors hires assistant ‌Sierra Bravo Contractors in Sesser has announced it is expanding its engineering department and that it has hired an assistant.

Diana Clinton of Ewing will be assisting Sierra Bravo’s estimators. She has 10 years of business management experience and 20 years administrative experience, along with six years media experience.

Alexander named The Southern’s opinion editor

a government politics reporter.

Alexander is from upstate New York.

The Southern welcomes new reporter ‌The Southern Illinoisan is pleased to announce Stephanie Esters as its newest reporter.

Esters will cover Murphysboro, as well as be on the environmental beat for the newspaper.

Esters comes to Carbondale from southwest Michigan. She previously worked at the Kalamazoo Gazette in Michigan and the Gannett Suburban Newspapers in New York.

If you have any news tips for Esters, email her at stephanie. esters@thesouthern.com.

‌The Southern Illinoisan is pleased to announce that Jon Alexander is the new opinion editor for the newspaper.

Alexander comes to Carbondale from the Times-News in Saint Francis recognized Twin Falls, Idaho, where he was the opinion editor. He previously by Healthgrades worked at the Glens Falls Post‌Saint Francis Medical Center Star in New York, where he was in Cape Girardeau won the 2015

Medwedeff

Behan

FACES IN THE NEWS Have you been promoted? Send a photo.

Others in the business community will want to know it, so please consider passing on your employment news and photos to the Southern Business Journal.

Feel free to email the information to sbj@thesouthern.com.

Find more business news at www.sbj.biz

Birney

Morrison

May 2015

Southern Business Journal

| 15

Achievements Outstanding Patient Experience Award from Healthgrades.

Saint Francis was identified as providing outstanding performance in the delivery of a positive experience for patients during their hospital stays, according to Healthgrades, the leading online resource for comprehensive information about physicians and hospitals.

This is fourth consecutive year Saint Francis has been honored with the Outstanding Patient Experience Award.

“Patient satisfaction is a top priority for Saint Francis,” said Steven C. Bjelich, FACHE-D, president and chief executive officer of Saint Francis.

“We work very hard to ensure every patient is treated as an individual and with dignity and respect. This high praise for Saint Francis comes from the people who matter the most: our patients.”

Local banker graduates from alliance ‌ yle Davis, AVP at MurphyK Wall State Bank And Trust Company in Murphysboro,

has graduated from the Future Leaders Alliance offered through the Illinois Bankers Association.

The graduation commencement took place during the IBA’s annual ONE Conference in East Peoria on March 6.

The 13-month FLA program is dedicated to enhancing the professional development of new and promising bank leaders through three primary components: education, community service and networking.

“I am honored to have been a part of the IBA’s Future Leaders Alliance Class of 2015,” Davis said. “It has given me a better working knowledge of our industry, and I am certain that what I have learned will be an asset for me going forward. I would like to thank Murphy Wall State Bank for giving me this opportunity.”

Medwedeff wins awards at international competition ‌Medwedeff Forge and Design in Murphysboro has won two awards for outstanding craftsmanship in an international

competition sponsored by the National Ornamental and Miscellaneous Metals Association.

The event was open to more than 500 member firms throughout the United States and in seven foreign countries.

Medwedeff Forge & Design received silver awards for Interior Railings: Forged and Art/ Sculpture.

The presentation was made at a special banquet in March in Valley Forge, Pennsylvania, during NOMMA’s 57th annual conference.

For more on Medwedeff Forge and Design, call 618-687-4304.

Lourdes announces hire, promotions ‌Lourdes in Paducah has announced the hire of Andrew Behan to the position of Chief Quality and Patient Safety Officer for the Kentucky market.

Behan comes to Lourdes from Wheaton Franciscan Healthcare in Iowa, where he served as director of Quality and Clinical Performance.

While at Lourdes, Behan will have responsibility for

functioning as the chief quality officer for the Kentucky market, including development and execution of marketwide quality and performance improvement, in support of the major quality service domains established within Mercy Health.

Also this week, Lourdes announced the promotions of Angela Birney to director of Network Development and Jesse Morrison has been promoted to manager of Market Planning and Analytics.

Birney has been the physician office liaison for the past year and is a graduate of Murray State University. Morrison previously served as a market research specialist. She is a graduate of Murray State.

Garrett named president of IPLSA ‌Mitch Garrett of Vienna was recently installed as an officer of the Illinois Professional Land Surveyors Association for 2015-16. Garrett will serve as president.

Eight Professional Land Surveyors from Illinois were

elected to serve in statewide positions for IPLSA. Garrett is a member of the Little Egyptian Chapter of IPLSA. He is owner of Shawnee Professional Services in Vienna.

Girl Scouts registration under way through June 15

‌Girl Scouts of Southern Illinois’ Early Bird Membership Registration Campaign is under way and runs through June 15.

Girls in grades K-12 and their parents are invited to discover more about Girl Scouting. Adult volunteers and leaders are also needed to assist newly-formed girl troops.

Check out the website at www.gsofsi.org to find out more about scouting.

Girl Scouts of Southern Illinois is a high-capacity Girl Scout council serving nearly 14,000 girls and 4,500 adult volunteers in 40 1/2 counties in southern Illinois.

For more information on joining a troop, contact Cheryl Seidel at 618-899-5205 or Arti Clemon at 618-307-3606.

Enjoy the ride.

Williamson County Regional Airport to Lambert International

Why drive? Instead, connect on a fast and easy flight from Marion to St. Louis.

52

$

*

from

Williamson County Regional Airport

each way including all taxes and fees

Enjoy the ride.

capeair.com

800-CAPE-AIR

*Fares are subject to availability and other conditions. Fares may change without notice, and are not guaranteed until ticketed.

16

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Southern Business Journal

May 2015

May 2015

GRAY: The death of customer service When it was my turn, the associate took the time to As I don’t want to leave on a look up the fact that I had purchased the computer from sour note, I will say that there the store and informed me is hope yet for customer serthat my repair would be free. vice. A couple of weeks ago, I dropped a laptop off at my local I thanked him for his great customer service, and I think repair shop, fully expecting I’ll be back the next time my to have to fork over a couple hundred dollars. I had a lengthy computer fails. wait when I came to pick up my computer, but it was all for CAVANAUGH L. GRAY (cgray@ good reason. In front of me, an ecafellc.com) is director of business development for The employee was patiently waiting on and carefully explaining Entrepreneur Café, LLC, 877the repair options to one of our 511-4820. To read a chapter seniors who you could tell was from his book, “The Entrepreneurial Spirit Lives: 25 Tales to unaware of what it would take Help Entrepreneurs Start, Grow, to fix her unit. and Succeed in Small Business,” Instead of shuffling her along, this individual took the log on to www.ecafellc.com.

For more information on how to time to explain everything start, grow and succeed in small in detail and even called in business, join The Entrepreneur another associate to assist Cafe, LLC on Facebook, Twitter the customer on some addior LinkedIn. tional needs.

FROM PAGE 5

TISON: Business succession/estate planning Planning for succession in a small business should be a top one partner or shareholder is priority. Begin with the objecinvolved in your business, it is tives you want to achieve, and talk through these concerns important to have a buy-sell with your financial advisor. agreement in place. A buyTogether, you can build a sell is a written agreement plan, then work on getting the between two or more owners capital and the agreements in of a business. place to transition your busiIf a triggering event occurs, ness when the time is right or one or more owners will have when life events require sucthe right or obligation to buy cession in your business. the business interest from the owner who is obligated to sell.

Triggering events often include MICHAEL P. TISON is a senior the death, divorce or disability financial advisor for Wells Fargo in Harrisburg and of a partner or shareholder.

Marion at 618-253-4444. This The agreement may establish a funding mechanism to facili- article was written for Wells tate the purchase of an owner’s Fargo Advisors and provided courtesy of Tison. Investments interest in such cases. in securities and insurance products are not FDICDo you have a plan in place that will allow you insured /not bank-guaranto retire, regardless of a teed /may lose value. Wells Fargo Advisors Financial Netsale? work, LLC, Member SIPC, is a registered broker-dealer and a You may not be able to separate non-bank affiliate of sell your business at the Wells Fargo & Company. precise time you wish to sell.

FROM PAGE 11

Southern Business Journal

| 17

COVER: The business of outdoors FROM PAGE 4

“Some of the most popular outdoor activities include hiking, horseback riding, bicycling, zip lining, hunting, fishing, bird watching, golf, swimming and boating,” Cain said, “In addition to promoting the great outdoors, we promote our two national scenic byways, wineries, breweries, distilleries, hunting, historic sites, museums, casino and festivals events.

With all the attractions available for visitors in Southern Illinois, tax dollars are sure to be generated.

The counties of Alexander, Hardin, Jackson, Johnson, Massac, Pope, Pulaski and Union produced more than $185 million in tourism dollars in 2013.

The breakdown of each county goes: Jackson: $65.06 million Massac: $67 million Johnson: $18.89 million Union: $9.96 million Hardin: $8.64 million Alexander: $6.3 million Pope: $5.98 million Pulaski: $3.79 million These tax dollars go directly to business owners for facilities such as hotels, bed-and-breakfasts, restaurants, retail shops, gas stations and bars, Cain said.

According to the Illinois Council of Convention and Visitors Bureau, tourism also brings economic benefits to Southern Illinois by provding jobs to individuals at all levels of education in both full and part-time positions. Not only are jobs provided, but these are jobs that cannot be outsourced.

Additionally, the council of convention states most of the infrastructure is already in place for commerce and has proven to be a reliable source of revenue

“It’s entrepreneurial spirit at its best. It’s about opening our doors and letting others learn what makes us us.”

Cindy Cain, executive director, Southernmost Illinois Tourism Bureau

shooting event in the world, is hosted at Sparta’s World Shooting and Recreational Complex.

The shooting complex generated nearly $26 million in economic impact in 2010 and had 568 temporary employees for everything from shooting events and dog trials to weddings.

The Grand American competition has brought in as many as 33,858 entries in its tournament at its peak in 2006; the lowest number was 27,973 entries in 2008. In 2014, 28,977 shooters entered the event, and that number doesn’t include family or non-participants.

Outside of the natural beauty of Southern Illinois, along the Shawnee Wine Trail and state parks, business picks up in residents’ backyards.

The spring and summer seasons are prime time for landscaping businesses to get to work. Also, summer is the best time to make outside home improvements; and, with the price of lumber at a three-year low, it makes buying materials for home construction easier.

Because the price of materials is lower, it makes it more desirable for residents to hire contractors, which feeds more money into the economy.

Also, heating and cooling companies are busy when temperatures heat up because aging air conditioners often need maintenance.

The summer is an excellent opportunity for residents to check out the attractions in their own backyards, and it is also a prime time for the region to capitalize on the thousands of visitors coming here.

that is a necessity for economic development.

The council has said the rate of return is $1 for each $7 spent on Illinois tourism. The average amount of money spent by the everyday Illinois family is about $110 per person per day, and average families save about $1,300 in taxes each year because of Illinois tourism.

Some of the sites in the region are able to track the amount of visitors who come to Southern Illinois if they charge a fee or admission to enter an event or attraction. But, Cain said, a large percentage of travelers visiting the Southern Illinois outdoor sites or wineries are not tracked uniformly due to the nature of the visit. Not everybody is buying a product, and sometimes those visitors come and go without being noticed.

Cain said the money generated by outdoor tourism is much more than just money being cashed in the bank.

“Equally, the quality of life for local residents is greatly enhanced by tourism marketing and development,” she said. “It’s entrepreneurial spirit at its best. It’s about opening our doors and letting others learn what makes us us.”

One site alone draws more than 25,000 each year to Southern Illinois.

The Amateur Trapshooting dustin.duncan@thesouthern.com 618-351-5823 Association’s Grand American, the largest, most prestigious trap on twitter: @zd2000

Business Calendar ‌Starting Your Business in Illinois Rend Lake College will offer free “Starting Your Business in Illinois” workshops from 1 to 4 p.m. May 12 and 9 a.m. to noon June 18 in room 338 at RLC MarketPlace in Mount Vernon. To register or for more information, call the SBDC at 618242-5813 or email lemayn@rlc.edu or mowrer@rlc.edu.

Legal Structures Workshop: A free Legal Structures Workshop will be from 10 a.m. to noon May 19 at the Workforce & Illinois Small Business Development Center at Southeastern Illinois College, 2 E. Locust St. (second floor of Old National Bank), in Harrisburg. To resgister, call 618-252-5001, ext. 5, or email debbie.hadfield@sic.edu.

18

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Southern Business Journal

As Carla laid in a coma the doctors told her family to brace for the worst.

Then something miraculous happened—Carla woke up. But that’s only the beginning of Carla’s amazing rehabilitation journey!

Only Southern Illinois Healthcare has a long-standing alliance with the Rehabilitation Institute of Chicago (RIC) giving you access to expert care.

RIC has earned the ranking of “Best Rehabilitation Hospital in America”

by US. News & World Report for 23 consecutive years.

Who could be such a partner? Only SIH.

May 2015

Conveniently located: • Anna

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800-597-5790

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May 2015

Southern Business Journal

| 19

Fine Print Building permits Carbondale‌

Daniel and Samantha Wuest, 1401 Glopen Road, $9,000

Metropolis‌

AAA Stow-A-Way, 19 Pullen Road, $15,000 R. Gilbert, 621 W. Ninth St., $50 T. Little, 1702 Filmore St., $3,600

Mount Vernon ‌

Kevin Chastain, 9749 Bunnyfarm Road, $10,000 and $125,000 Allison Allgaier, 1717 Stanley, $10,000 Roger Campbell, 22 Fairway Drive, $0 City of Mount Vernon, 1418 S. 12th, 805 S. 20th, 801 S. 20th, 1212 S. 15th, 1300 Jones, 1011 Lamar, 300 N. 16th, $0 Kent and Marinda Renshaw, 10051013 Broadway, $91,844 Daniel and Linda Hofman, 11245 E. Bishop, $600,000 Glenn Maxedon, 403 N. Seventh St., $7,000 Chesterfield Village Apts., 4201 Valley Forge Road, $2,800 McDonald’s, 2806 Broadway, $28,515 Gary Bradshaw, 506 Broadway, $0 Martin and Bayley (Huck’s), 1801 S. 10th St., $0 S&B Motors, LLC, 204 Main St., $225 Jerry Brownsberger, 900 North St., $6,000 Autoplex of Mount Vernon, Inc., 215 Broadway, $0 Daniel Koy, 313 Spruce, $1,300 RP Lumber (outside of limits), 12585 N. Sparrow Lane, $161,500 Charlie Edwards, 1401 S. 10th St., $0

Murphysboro‌

Terry Ridings, 1912 Walnut St., $600 Portas Caeli, LLC, 702 Walnut St., $178,000 Terrance Svec, 2104 Walnut St., $3,000 Jeremy Lee, 917 S. 21st St., $2,000 Pat Marten, 914 N. Ninth St., $7,200 Elmer Robinson, 520 N. 17th St., $450

Bankruptcies ‌Chapter 7

Ivory B. Patton, 3406 Nature Trail, Mount Vernon Geoffrey Craig Rose, 312 S. Hubbard, Goreville

Jason M. and Terra L. Taylor, 1108 W. Park, Herrin Trisha N. King, 66 W. Glendale Road, Simpson Crystal I. Hast, 201 S. Illinois Ave., Du Quoin Pamela J. Dare, 201 W. Callie, Sesser Brock J. Wilkerson, R.R. 1 Box 1853, McLeansboro Daniel J. and Nicole L. Johnson, 19 Barbeau Lane, Murphysboro Kelle J. and Sarah A. Sanders, 3595 Illinois 146 East, Anna Lindsay N. Zinovik, 1505 S.W. Seventh St., Fairfield Thomas M. Jackson, 105 Washington St., Karnak Kiley Danielle Wagner, 209 W. Ray, Christopher Richard L. and Sondra K. Bradford, 116 Washington St., Apt. 406, Anna Ernesto and Perla C. Vicente, 42 Petes Road, Carbondale Kendra K. Ross, 113 S. Ninth St., Herrin Patricia Kay Payne, 2008 Glenwood Ave. Eldorado Sherri L. Wolfe, 422 Chestnut St., Mount Carmel Rodney A. and Brenda K. Williamson, 179 Jonesboro Road, Murphysboro Robert W. and Theresa A. Greene, 2027 E. Sixth Road, Bluford Phillip C. and Keala R. Jackson, 2039 S. Thompsonville Road, Thompsonville David R. and Megan N. Gamble, 832 Pierce Square, Herrin John D. and Betty A. Maxey, 500 Sort St., Apt. 3, Mount Vernon Justin L. and Sarah E. Conder, P.O. Box 667, Brookport Joseph Paul and Kathy Jo Ross, 1119 County Road 2240 North, Carmi Gary L. and Karen H. Wright, 10407 Mabry St., West Frankfort Justin Allen White and Sara Beth Lightfoot White, R.R. 2 Box 14 C, Dahlgren Dustin K. Parkhill, 116 McCann St., Benton Andrew J. and Mandi L. Jeralds, 1214 S. Bevabeck Drive, Marion James A. and Bobbi J. Braddy, 2940 S. 13th St., Mount Vernon Jerry T. and Carolyn J. Knapp, 3606 Norwood Lane, Tamaroa Matthew Edward Jolley, 2593 County Road, 450 E., Mill Shoals Keith A. and Tina M. Bigham, P.O. Box 41, Bluford Shantele Range Mitts, P.O. Box 64, Colp

Stephen T. Vaughn, P.O. Box 105, Freeman Spur Katrina M. Benenett, 1309 W. Maple, Herrin James R. and Sharon Michelle Poston, 151 N. Fifth St., Ashley Vernon G. and Tammy S. Gobin, P.O. Box 23, Eldorado Agnes Ann Skabialka, P.O. Box 321, Irvington Lyndsay A. Dairns, 116 McCann St., Benton Chris L. Fox, 3560 Raleigh Chapel, Raleigh Cindy S. McCarthy, 14661 Allen Road, Herrin Marquitis A. and Stafania R. Baldwin, 2520 New Era Road, Lot 59, Murphysboro Sheila M. Littrell, 1117 County Road 2240 North, Carmi Sarah A. Ochs, P.O. Box 170, Keensburg Angela R. Evetts, 307 S. Brown St., Creal Springs Thomas H. Pankey, 615 E. Houck, Herrin PitCo LLC., 1101 S. McKinly, Harrisburg Dennis J. Shular, 408 Pinhook St., West Salem Christian D. Craig, 11896 Tipps Road, West Frankfort Crysta Marie Adamson, 308 Peral St., Metropolis John O. and Gail A. Ryan, 508 E. Eighth St., Metropolis Richard W. and Stephanie L. Merrill, 6860 Midway Road, Metropolis Aaron M. Clark, 204 E. 18th St., Metropolis Maryanne F. Smith, P.O. Box 4, Marion Earl L. Miller Jr. and Robin C. Wilhelm Miller, 503 N. Sixth, Elkville Joe M. Allen, 207 W. Walnut, Apt. C, Carbondale Christopher D. Mick, 9174 E. Illinois 15, Mount Vernon Nikolas T. and Megan L. Foster, 68 W. Terminal St., Albion John D. and Vanessa L. Brackenbush, P.O. Box 313, Cypress Brittany S.L. Pontious, 712 S. Cherry St., Centralia Michael C. and Brandy J. Sevenski III, 50 Pecan St., Alto Pass Glenda J. Pennell, 501 N. Market, Apt. 108, Marion Jennifer L. Mason, 4987 Hickory Ridge Road, Pomona Stacey L. Sperling, 908 E. Illinois

Ave. Carterville Curtis Marty and Kimberly Jean Masterson, 905 E. King St., Fairfield Jennifer L. Summers, 20357 Illinois 34, Thompsonville David W. and Phyllis K. Dawley, 211 Apple Lane, Anna Kenneth Gordon McKinley, 601 W. South St., Steeleville Joshua Cole Ehler, 111 Neil St., Chester Nathan David Borland, 8212 E. Alex Road, Dix

Chapter 13

Carol S. Laird, 1552 Olmsted Road, Villa Ridge Jeremy D. and Billy J. Schultz, 907 1/2 N. Garfield, Marion Ethan T. Stallings, 1211 Bevabeck, Marion Buddy A. and Melodie M. Cast, P.O Box 16, Cobden Gary G. White, 103 Riverview St., Thebes Edward K. Smith II and Rebecca E. Bayless, 59 Miller Lane, Taylorville Erik Monte Pannell, 600 1/2 E. Snider St., Carbondale David A. Crawford and Sabrina Groves Crawfort, 800 E. McKinley St., Marion Marcus W. and Kayla D. Miller, 13031 Cyril James Road, Benton John and Rose A. Finney, 2586 Cedar Hill Road, West Frankfort Aaron D. and Heather L. Steinberger, 1207 Anderson Drive, Marion Larry K. Hocking, P.O. Box 82, Thebes Scott A. and Tanya E. Nokes, 611 Ann St., Chester Steven W. and Amy B. Colboth, P.O. Box 422, Carmi Mark L. and Vicki G. Cantrell, 106 Henry Hicks Road, Herod Andrew K. and Kimberly A. Atchison, 1102 Eads, Benton Marcus L. Jordan and Kitty M. Triplett, P.O. Box 2505, Carbondale Orval Joe and Cynthia Ann Knop, 1209 Bond St., Eldorado Mary K. Monk, 719 S. Harrington, Orient Jessica Elizabeth Gower, 401 S. 19th, Apt. A, Herrin Dale R. and Stacey J. Yates, 302 S. Sixth St., Percy Heather L. Snodgrass, 702 S. Main, Coulterville Paul R. Waide, P.O. Box 24,

Harrisburg Amelia A. Casey, 712 N. Market St., Apt. 3, Marion Gerald D. and Jerry A. Rucker, 318 Maple Lane, Chester Richard A. and Deborah A. Elliott, 301 Warren St., Anna Cleta Harris, 1417 Julie Ann Drive, Marion Dennis Wayne and Glenda Kay Jordan, 4615 E. Snyder, Walnut Hill Patricia C. Principe, 107 Noah Lane, Carterville John S. Proz, 6936 E. Grand Ave., Carterville Phillip W. and Brenda K. Stone, 209 N. Blanche, Mounds Jami R. Hamilton, 10 Little Road, Harrisburg Nandi M. Baker, 708 E. College St., Apt. 4, Carbondale Theodore Roy Riechman, 11876 Delaware Road, Richview James A. Sheldon Jr., 702 S. Cockrum, Sesser Sarah Mae Greenwood, 22524 N. Hails Lane, Texico Brian L. and Emily J. Clark, 706 Fairland, Benton Lisa G. Duncan, 493 Illinois 146 East, Golconda Cara L. Beauchamp, 3065 Burns Road, Dongola Cheri L. Avery, 305 Robinson Circle, Apt. AF, Carbondale John P. Miles, 928 W. Barnett, Harrisburg Nancy Ellen Pullum, 14535 Blairsville Road, Carterville Darryl D. and Michelle A. Varnum, 626 Bloom St., Red Bud Russell A. Thomas, 111 Beaver St., Carterville Larry M. and Amy J. Presley, 4325 Lilac Lane, Mount Vernon Joyce F. Cox, 409 W. Florence St., Sesser Todd A. Evans, 14225 Jeffery Mine Road, Johnston City Keith B. and Kimberly D. Fowler, 1308 Summer Drive, Herrin Judy G. Quarles, 1306 E. Grand Ave., Carbondale Adam Cornell Floro, 2511 S. Illinois Ave., Lot 23, Carbondale Karen S. Lee, 1364 Yew Road, Du Quoin Timothy Johns and Dana Racell Morris, 12239 Poordo Road, Pittsburg Mary A. Woods, 8242 Lily Pad Lane, Du Quoin

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Southern Business Journal

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