Flooring Specialist – Insurance Sector

Cannock, Staffordshire : OTE £30,000-£40,000 + benefits

Flooring Specialists are required to join a growing insurance claims handling company. The ideal applicant will possess a broad knowledge of all types of flooring (carpet, wood, tile, manufacturers, brands, quality and costs) gained from working within retail, trade, insurance claims or other relevant sectors requiring flooring knowledge.

The successful applicant will join a motivated team of around 40 staff at a leading insurance claims handling specialist. As a Flooring Specialist, you will process insurance claims in accordance with the company’s best practice and clients individual claim philosophies, ensuring a positive experience for every client. This is a busy role for an organised and confident individual. Full training on insurance and claims handling will be provided.

Responsibilities:

• Provide excellent customer service – deal with customers in a positive and friendly way

• Liaise with the policy holders and Insurance Companies to accurately validate claims circumstances and identify and report any potential fraud indicators

• Establish the type and specification of customers’ existing flooring and identify a suitable like-for-like replacement

• Using your flooring expertise, ensure the most cost-effective solution for customers and client’s expectations

• Arrange inspections and restorations via authorised panel of Inspection Agents

• Arrange delivery of replacements goods within contractual time frames

• Provide the highest level of customer service at all times ensuring compliance

• Achieve monthly targets in closing out claims to achieve bonuses

Skills and experience:

• Experience working in the flooring industry in a relevant role

• Excellent customer service skills

• Highly-organised

• A confident communicator in all situations

• Able to understand insurance policies would be helpful (although full training will be provided)

This is an exciting opportunity for an experienced, personable and motivated Flooring Specialist to join a leading insurance services company, offering flexible tailored solutions and delivering a personal service to clients and policy holders alike. In addition to your flooring knowledge there is the opportunity to acquire other product knowledge too.

Fantastic Base Salary with a realistic OTE of £30,000-£40,000 + benefits. Apply now!

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To strengthen the sales department of our broadloom division and to make a better & stronger Balta, we are currently looking for a:

Sales Representative

Scotland, N.I, Cumbria & Northumberland

Your Challenges:

Managing key retailers and buying group members in your area Expansion of the exisiting customer base

Increasing the product ranges with exisiting customers based on a clear sales strategy combined with a wide range of new products

Your Talents:

• Experienced Sales Manager looking to challenge themselves and thrive in a busy and fast paced environment

• Eager to drive sales and able to spot opportunities for growth

• Excellent time management with the ability to work with numbers and data

Able to travel approximately 4 days of the week

Experience in carpet & flooring industry preferrable but not essential

What We Offer:

• Opportunity to have a direct influence on accounts in your area

• The chance to be a part of a world leader in broadloom

• A working environment based around sustainability, safety and strong communication

• Attractive salary and other excellent benefits

To register your interest, please send you CV to careers@baltafloorcoverings.co.uk