The Stocklists - January 2010

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Stocklists

SL Cover January 2010

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The

5 January October2010 2009 4

with

FlooringNews

BRITAIN’S No. 1 FLOORCOVERING MAGAZINE FOR THE RETAIL AND CONTRACT MARKET


Stocklists AW ad 12/09:Layout 1 SL Cover January 2010 22/12/09

15/12/09 12:42 pm

08:15 Page 3 Page 1

My new carpet has a warm and luxurious feel

Crossland Berber AVAILABLE IN: 2.5, 4 & 5 METRE WIDE • 85% Polypropylene 15% Polyamide

FOR FURTHER INFORMATION EMAIL: salesuk@awe.be


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Stocklists The

THE UK’S TOP FLOORING NEWS AND DATA SERVICE Page No.

Index

Contact No.

Monthly ‘Stocklisters’ shown in BOLD

s AFS ...........................................................................16..................020

Price List date

CARPETS LTD. .................17..................01562 828200 ..........Dec 2008 .........

...............................................................18..................01282 862736 ..........—.......................

o CARPENTER ......................................................19..................01457 H CARPETS

FLOORING .............................22..................0208 443 3322 .........—.......................

H CONTEMPORARY

LIFE........................................FC.................01254 296829 ..........—.......................

H DYNE..........................................................................—..................0161 H EDEL

861141 ..........—.......................

OF KIDDERMINSTER. ........20,21 ............01299 827477 ..........Aug 2008 .........

s COLUMBIA

877 8877 .........—.......................

TELENZO................................................23..................01422 374417 ..........—.......................

H FELLS .......................................................................—..................01977

n FITA ............................................................................48..................01159

662211 ..........—.......................

506836 ..........—.......................

s FLOORING

ONE ...................................................—..................0121 683 1427 .........—.......................

H FURLONG

FLOORING .................................24,25 ............01772 696787 ..........July 2009 ..........

n FLOORWISE .......................................................13..................01509 n HARROGATE

673974 ..........—.......................

FLOORING SHOW ...................—..................01423 779967 ..........—.......................

H INTERFLOOR ..........................................................33..................01706

213131 .........—.......................

H MOHAWK ............................................................26..................01480

479830 .........—.......................

s LITTNER

HAMPTON...................................—..................0208 520 8474 .........—.......................

n NATIONAL

FLOOR SHOW...............................—..................0207 921 8415 .........—.......................

n NICF.........................................................................48..................0115

958 3077 .........—.......................

s RACKHAMS........................................................27..................02085319225............Jan-March n REFLEX

2010.

DATA ........................................................39..................01482 881152 ..........—.......................

H ROELEE

s SOLENT

CARPETS..........................................BC.................01254 676766 ..........Sept. 2007 ........

WHOLESALE CARPET ..............28..................01243 774623 ..........Jan/Feb 2010

n STAIRRODS

UK LIMITED.........................45..................01207 591176 ..........—.......................

s STS

FLOORING DISTRIBUTORS .........29..................0845 341000.............July 2009............

n THE

ESTIMATORS ................................................41..................01782 566626 ..........—.......................

nT

& E DISPLAY GROUP ............................37..................0121 585 7600 .........—.......................

n TRIPLE

KING...........................................................3 ....................01274 582056 ..........—.......................

n WOOLSAFE

ORGANISATION ...............4,5.................01943 850817 ..........—.......................

H carpets/rugs/tiles © woods/laminates/smooths n accessories/services/organisations = fibres o underlay s wholesalers/distributors l adhesives

Classified advertising .............................................................................pages 54,55

Floorsites

FlooringNews

HAPPY NEW YEAR TO ALL OUR READERS AND ADVERTISERS!

Designer Domotex

Preview: Europe’s biggest flooring show opens in Hannover on Jamuary 16 ..........................42-45

745000 .........—.......................

= BRITISH WOOL ..............................................35,49 ............01274 688 666 .........—....................... H BRONTE

Published by Mayville Publishing Co Ltd, 219 West Ella Road, West Ella, Hull HU10 7SD Tel: 01482 659396 Fax: 01482 659397 www.thestocklists.com Sales Manager: Diane Martin diane@mayvillepublishing.co.uk Publication Manager: David Spragg. Founded by Roy Spragg in 1973.

8805 8620 .........April 2009.........

H BONDWORTH .......................................................39..................01562 H BROCKWAY

4 January 2010

AW’s new Home Twist launches at Domotex

Happier New Year

Forum: Retailers report on the recession and optimism for 2010......................................50-51

Tragic death of Pierre Lano

Industry mourns loss of leading industry enthusiast...............................34

Selling 100 miles of carpet a week!

Business News: Carpetright reveal benefit of Allied demise .................52

Floor shows news update

Expert initiative for Harrogate ....................................................................32 Birmingham NEC announces first exhibitor list.......................................36

Axminster’s green water mill

£2m investment in innovative recycling plant ...........................................31

Ulster invests £30m in UK plant

State-of-the-art manufacturing plant in Portadown ................................34

Net gains

Flower on Flooring: Retailers can boost business online .................46,47

Training to tackle the cowboys

Voice: John Hopkins comments on knowledge gap..................................53

The British Wool Column

New Year is “Naturally Green” in global campaign .................................49

FlooringFactsheets

Woolsafe: the carpet care guide...................................................4-5 Carpet trouble-shooter....................................................................6-7 Carpet types .........................................................................................8 Underlay.................................................................................................9 Pattern book.......................................................................................10 Wholesaler Distribution Directory ........................................11-13 Carpet Company Directory .....................................................14-15 ISSN 0950-5024  Mayville Publishing Co. Ltd. 2010 Issue: 417 Every care is taken in compiling this magazine, but the proprietors assume no responsibility in the effects arising therefrom.

Plug-in an ‘instant’ flooring industry website for just £390 set-up + £90 per year

Flooring stores don’t generally need elaborate websites – most of the time, visitors are just trying to find out your phone number, your opening hours or where they can park! Or they’re just checking you out to see how professional you look. Here’s the quick fix! Check out our dummy site at www.thestocklists.com/floorsites


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Flooring factsheet Carpet care guide from WOOLSAFE The WOOLSAFE Mark has gone Green! The WOOLSAFE Organisation has teamed up with ecolabelling authorities Green Seal and EcoLogo in North America, to enable those WOOLSAFE approved products that are ecologically responsible to be recognised and promoted as such.

The Green WOOLSAFE Mark identifies those products that not only are the most suitable for wool and other quality carpets, but also have the right environmental characteristics.

Regular Maintenance

Regular cleaning will extend the life of a carpet and maintain its appearance.Vacuum clean regularly and thoroughly, which removes gritty dirt that can damage the fibres. Deal with spillages as soon as possible, preferably the moment they occur.

Periodic Cleaning

When the carpet or rug reaches a stage where it could do with a really good clean, you can either do the job yourself, or you can call in a specialist carpet cleaning company.

If you are considering cleaning the carpet or rug yourself make sure to use only WOOLSAFE-approved products. Look for this mark on the bottle or package: WOOLSAFE-approved carpet care products have been independently and scientifically tested and are safe and effective for cleaning and maintaining all types of carpets and rugs.

General Rules for Spot Removal • Soak up liquids with white kitchen roll, tissues, toilet roll or clean cloth • Scoop up or scrape off solids

Chemspec Europe is one of the first WOOLSAFE Licensees in the UK to have a ‘green’ product certified. It is expected that other products will follow shortly.

For the widest range of WOOLSAFE approved products www.chemspec-europe.com

4

• Try to identify unknown spots prior to treatment – if unsure, use solvent first • Always work from the edge of the spot inwards • BLOT, do NOT rub

• Use small quantities of spot remover at a time, applied to a cloth, NOT directly to the spot; work into the spot with a small, soft brush or sponge

• Take care with applying solvents to bitumen-backed carpet tiles • When using solvents always ensure there is plenty of fresh air ventilation • Always thoroughly rinse out water-based spotters with clean water • Dry the spot, if possible, with a hair dryer

Housekeeping Tips for Carpets and Rugs Entrance or walk-off mats

The use of entrance mats at all outside entrances to the house is highly recommended, as they will significantly reduce the rate at which the carpet will soil.They should be of adequate size to allow street dirt to be removed from shoe soles and must be cleaned regularly themselves. Protective treatments Many carpets come with a protective fibre treatment to reduce problems with staining and soiling.These treatments, while effective in many ways, are not bullet-proof and will eventually wear off. Quick response to spills and regular cleaning is still required.

Carpets that have no protector applied by the manufacturer can be treated after installation on the floor by a WOOLSAFE accredited carpet cleaning company. (To find the nearest WOOLSAFE Certified Operator in your area visit our website: www.woolsafe.org and go to the PRIVATE HOUSEHOLDER section.) Beware of products claiming to be safe on all fibres, including wool. It might be true, but if it does not have the WOOLSAFE mark, it is not endorsed by most carpet manufacturers!

Treatments 1. 2. 3. 4. 5. 6. 7. 8. 9.

Blot with white kitchen roll or paper tissues Vacuum clean Cold water

Warm water

WOOLSAFE-approved carpet shampoo solution (diluted) WOOLSAFE-approved spot remover for water-based stains

WOOLSAFE-approved spot remover for greasy/oily stains

Absorbent paper or paper tissue and hot iron

Chewing gum remover (solvent or freeze type)

10. Nail varnish remover or acetone

11. White spirit or turpentine substitute

12. Surgical spirit (ethyl alcohol or ethanol) 13. Rub with a coin

14. Rub gently with coarse sand paper

15. WOOLSAFE-approved disinfectant or deodorizer 16. Rust remover

17. Carpet re-colouring kit

(Treatments used by professional carpet cleaners)

THE STOCKLISTS January 2010

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maintenance • cleaning • spot removal • protection • inspection Never use any detergents such as dishwashing liquids, soaps or other cleaners recommended for general household use. Although they may clean the carpet satisfactorily they will almost certainly cause problems such as rapid re-soiling, colour bleeding or other damage to the pile or backing of the carpet.

They are fully qualified to investigate carpet and rug complaints on-site on behalf of carpet manufacturers, retailers, cleaning companies and carpet owners.They can carry out or commission tests where required, and will provide comprehensive reports.

To contact an inspector in your area call 0800 731 5688, email: inspector@woolsafe.org, or visit: www.woolsafe.org It is best to engage the services of a professional carpet & upholstery cleaning / Private Householder / Registered Inspectors company.To get a really expert job done entrust the work to a WOOLSAFE accredited carpet cleaning company. For information These companies are fully trained, have On a WOOLSAFE Certified Carpet Cleaning been in business for a considerable Company nearest to you, length of time, are members of one or more recognised A free copy of the Directory of WOOLSAFE Certified professional trade associations related to the cleaning Professional Carpet Cleaners, industry and have a reputation for top quality service. And A free copy of the Directory of Registered Carpet they use only WOOLSAFE-approved cleaning agents on Inspectors, your wool carpets and rugs!

• •

WOOLSAFE Approved Carpet Cleaning Products www.prochem.co.uk

Home of the Legendary Cleaning Product - Carpet Power www.ozkleen.co.uk

Life inspired cleaning innovations www.bissell.com

If you have a problem with a carpet or rug that requires an independent inspector, a network of carpet complaint investigators, trained and registered by The WOOLSAFE Organisation is available throughout the UK and Ireland.

WOOLSAFE Registered Inspectors have extensive experience in investigating the causes for carpet complaints based on their practical involvement with carpets and rugs over many years.

contact:

The WOOLSAFE Organisation 49 Boroughgate, Otley, LS21 1AG, Tel: 01943 850 817 E-mail: info@woolsafe.org or visit: www.woolsafe.org

Difficult Spots Spot or stain

Spot or stain

Try 1st Try 2nd Try 3rd

Burn/scorch marks

5

6

Butter

13

14

Candle wax

7

5

Chewing gum

8

7

Chocolate/cocoa

9

Cola

5

7

6

Cream

3

5

6

Egg

7

5

Floor wax

5

6

Fruit juice

7

5

Gravy and sauces

3

5

Herbal tea

5

6

Metal polish

3

6

Mustard

5

Oil and grease

5

6

Paint (emulsion)

7

5

Shoe polish

3

5

Tea

7

5

3

5

THE STOCKLISTS January 2010

3

Try 1st Try 2nd Try 3rd

Artificially coloured drinks 3 Bleach

Easy Spots Blood

• Or just advice on anything to do with carpet care,

C/heating radiator fluid

3

17

5

6

Felt-tip pen

4

6

7

5

Ink (ballpoint pen)

3

6

5

Milk

7 5

15

Paint (oil)

10

Soot

16 5

2

Urine (fresh stain)

7 15

Vomit

Coffee

Furniture polish

7 or 11 12

Glue/adhesive (plastic base)10 Ink (fountain)

6

6

The Clean Carpet you Expect... the Service you Deserve www.servicemaster.co.uk

Environmentally Aware for Superior Carpet Care www.envirodri.com

16 5

11

Lipstick

12

Nail varnish

4

Rust

11

Tar (asphalt)

6

Urine (old stain)

3

5

6

15

Red wine

5

6

1

6

15

These may require repeated attempts with stronger spot removers. Some stains you may find impossible to remove completely in which case the assistance of a professional carpet cleaner is required.

Vacuum Cleaners the Choice of Cleaning Professionals www.sebo.co.uk

British Wool makes a Better Carpet... Naturally www.britishwool.org.uk This information is provided with the support of WOOLSAFE members for the benefit of all carpet retailers and fitters.

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Flooring factsheet Carpet trouble-shooter COLOUR MATCHING

Carpets are produced in batches - known as creels - and usually each batch produces between 500m2 - 3000m2 in a single width, depending on the creel size. Whilst the recipe used by the dyer remains constant, and is followed to the letter, in each separate production the colour reproduction will vary from batch to batch. However production is matched back to the original or master sample to ensure that the colour remains ‘within a commercial tolerance’.

This process if not an exact science and a commercial tolerance is subjective but nevertheless is usually the professional judgement of the head dyer based on his/her experience. A greater level of tolerance is required on blended colours (Heathers etc). To ensure perfect colour matching it is advisable that a single width be used in any installation requiring exact colour matching.

N.B. Carpets which are laid with the pile travelling in different directions, even though they be from the same batch will appear not to match.

For further information please check with the manufacturers recommendations.

SAMPLES

The samples held by individual retailers may not be from the same batch as current production and therefore should be used as a guide and not an exact colour match.

The original carpet tile

SHEDDING

All cut pile carpets will lose short fibre, which is created during production when spun yarn is cut for tuft formation. These fibres fall onto the surface of the pile and appear as ‘fluff’. The effect varies with yarn type and may be removed without detrimental effect upon the carpet by vacuum cleaning. This excess fibre is only a small fraction of the total fibre contained in the carpet.

PULLED LOOPS

This information is given by responsible manufacturers to help you help your customer to make an informed choice.

6

Pulled loops occur only in looped pile carpet where one or more loops in the continuous pile is pulled through the primary backing of the carpet. This is usually due to some local condition, possibly some sharp object which has caught in a loop in situ and has resulted in a pull. Pulled loops are easily dealt with by trimming the offending end level with the rest of the pile. They should not be left as this could result in further loops being pulled and developing into a ladder.

• shedding • pulled loops

SPROUTING

Occasionally an odd tuft or two can work its way to the surface and stand proud of the rest of the pile. This is probably due to one end of the tuft being longer than the other i.e. J shaped tuft instead of V shaped. Remedial action merely requires that the offending tufts be scissor trimmed level with the rest of the pile. They should never be pulled out.

SHADING

Shading occurs because the pile of the carpet has become crushed, flattened or brushed in a different direction to the natural lie of the pile whilst in situ. This causes light reflection at differing angles resulting in the creation of light and dark patches on the carpet. This will occur on all pile fabrics but can be more noticeable on plainer carpets because the shadows created by pile pressure will not be disguised by a heavy pattern or design.

STATIC

Carpets do not produce static but like other household fabrics and objects have the capacity to store it. Static is caused by the build up of static electricity upon personnel in a dry environment and is discharged when a person makes contact with an object which can conduct electricity (i.e. door handle or filing cabinets, etc). The static charges will vary in intensity depending upon the individual, air humidity and the contact materials. Static is more usually associated with synthetic materials as they do not retain moisture very well but it can and does occur with wool in very dry room conditions. Preventative measures include the introduction of moisture into the room or in situ carpet treatment.

FADING ON WOOL

Carpets made from wool can and do fade in use. The degree of fade can vary depending on the colour chosen and the local conditions to which the carpet is subjected.

Fading can be caused by exposure to ultra violet light which is found in daylight, but is accelerated when sunlight shines directly onto the carpet. This has the effect of lightening or “Bleaching” the colour just as exposure to sunlight will lighten human hair. Wool is after all animal hair. Protection should be given to carpets exposed to such conditions just as you would protect other furniture or fabrics.

A complaint on fading would be considered justified if it failed to meet the required shade standard when tested to the British Standard BS1006 (1990). THE STOCKLISTS January 2010


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• sprouting • shading • static • fading • pile reversal • shedding • flattening • soiling

PILE REVERSAL (SEE SHADING)

Like shading, this occurs when the pile or nap of the carpet changes direction and thus reflects light at different angles showing the effects of shading which can become permanent. It is also described as ‘watermarking’. This can happen to every carpet construction be it Axminster, Wilton, Tufted, Hand Woven, Persian, Chinese, Indian or even Coir Matting. Like shading it can be more apparent on plain carpet because heavy patterns can disguise the effects. It can occur quite quickly after installation. A tremendous amount of research has been carried out over many years by many institutes to determine the cause of this phenomenon but none of it has proved conclusive. There is no commonly known manufacturing process which can cause or cure this phenomenon and therefore it is not a manufacturing fault. For further information please check with individual manufacturers recommendations.

INDENTATIONS

When a carpet is subjected to a heavy point load, such as under the legs of furniture, it is unreasonable to expect the carpet not to indent. Usually, the longer the load is in place, the longer will be the time for the pile to recover. In the case of very heavy loads in place for a considerable time, the recovery time can be very considerable. It must be remembered that it is not only the pile of the carpet that becomes indented. the underlay will also indent and the backing of the carpet may also distort into the indentation in the underlay. Some underlay’s will recover well and some less well depending upon their composition, thickness, density etc. The use of cups below furniture legs can spread the load and the net result is a larger area of less deeply indented carpet.

The ability of a carpet to recover from a heavy static load can be measured in the laboratory, using the test method described in BS 4939 and many manufacturers will have data on this aspect of carpet performance. In this test the carpet is loaded for 24 hours and the degree of recovery is measured after 1 hour and 24 hours. Since there are so many different underlay’s however, it is very rare for the recovery from a heavy static load to be evaluated on carpet and underlay. Often normal maintenance (vacuum cleaning with a rotating brush machine) will speed up recovery but in the case of serious indentations the use of an iron and damp cloth or a steam iron together with a blunt darning needle to carefully tease up the pile can be beneficial. Care must be take not to over wet the carpet, of course. THE STOCKLISTS January 2010

FLATTENING

Flattening will occur as a result of traffic which eventually flattens the pile particularly in the main areas of use. All pile fabrics will flatten to greater or lesser degree dependant on the amount of traffic to which it is subjected and the construction (tuft density/pile fibre/height/weight) of the product concerned.

SOILING

Soiling is usually the result of some local condition to which the carpet has been subjected to, or maintenance, or lack of maintenance programme. There is nothing we as manufacturers can do to prevent soiling in use. There are several types of soiling which are quite common:

Spillages

- Liquids such as soft drinks, cordials or any drink which contains sugar, particularly hot drinks, is likely to leave a stain. In such instances, professional help should be sought.

Shampoo - if incorrectly applied, can leave sticky soap residues in the fibres which can result in the soiling reappearing quite rapidly. Dust - which is carried on draughts can soil

carpets in various ways, apart from the obvious soiled edges, at gaping skirting boards for instance, dark lines appearing on surface might suggest airborne dust vacuumdrawn through poorly fitted floorboards. Sometimes the shape of floorboards can be seen quite clearly. Air borne dust sometimes shows itself as spots on the carpet, this is due to the air carried on a draught under the carpet escaping through minute holes both in the underlay and the carpet, leaving dust deposited on the pile much like a filter action. In such installations, the use of a lining paper is essential as a preventative measure.

T HE R EGENCY

Collection

It is the responsibility of the retailer to advise the consumer when the carpet is measured of any poorly fitting doors, skirtings, or floorboards and the consumers responsibility to ensure any remedial work to seal draughts, is carried out before the carpet is fitted, if a resulting complaint is to be avoided.

INSTALLATIONS

Telephone National Institute of Carpet Fitters (NICF) for further information – 0115 958 3077.

This information is given by responsible manufacturers to help you help your customer to make an informed choice.

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Flooring factsheet Carpet types TUFTED

With advances in manufacturing technology, 95% of all carpet produced today is tufted. It takes about an hour to make a roll of carpet that might take eight hours to weave.To make tufted carpet, hundreds of yarn-threaded needles are pushed through the primary backing fabric to form loops or tufts, which may be left as is or cut. A heavy adhesive coating is applied to hold the tufts in place and a secondary backing is usually glued on for strength and stability. A wide variety of styles and textures can then be created using various techniques.

LOOP PILE Berber • Berber carpets look like and are named after a handmade, bulky wool carpet made by the Berber tribes of North Africa and Asia. The loops are made from thick or bulky yarns of wool, nylon, polypropylene or a blend of these fibres to give a cushioned effect underfoot.These carpets are available in an assortment of colours and may be flecked and can be either level loop or multilevel loop. Level Loop • When all the loops are of the same height, a highly flexible and durable carpet is created which has a natural, casual appearance even when (commonly) it is made from synthetic fibres. The tight loop texture tends to hide marks so it’s a good blend between luxury and practicality. Multi-level loop • The loops vary to two or sometimes three loop heights to create informal, random textures which are very forgiving for marks and stains and therefore very suitable for high traffic areas and busy family rooms.

CUT PILE Freize • Frieze (pronounced free-say) carpets are similar to saxony, but the yarns are more tightly twisted and should always be heat set. They have a dense, low pile surface which creates a coarse, pebbly texture. Frieze carpets are very durable and hide footprints, dust and dirt, which makes them suitable for heavy traffic areas.

Saxony • Saxony textures are made of twisted yarns, which should be heat set.The tips remain very distinct, rather than blending together to form a very elegant finish. Saxony textures show footprints and vacuum marks so are suitable for more occasional rooms in the home. More textured variations improve the practicality of saxonies.

WOVEN

Woven carpet may be in a tiny minority of today’s production but still produces some of the finest carpets which are used for prestigious installations.

Axminster • The pile of the carpet is inserted into the backing as it is woven and cut to length, creating U-shaped tufts to give a velvety surface.The process locks in the fibre to create a carpet of high durability and performance retention as well as a luxury feel. The process allows for intricate designs and colours to be used – although modern trends mean that the traditional patterned axminster has given way to current fashion trends for plain carpets.

Wilton • Wilton woven carpets are produced in a similar way to axminsters – the principal difference being that a continuous fibre is woven all the way through.The carpet can be sheared to create a range of cut and loop textured effects.The result is a high quality carpet of unrivalled durability. Flat weave • Manufactured in the same way as wilton, flat weave is a loop pile which allows the yarn to be woven across a wider area to created a flatter, more textured effect.

ends blend together which then further enhances the overall finish. These carpets tend to ‘shade’ with heavy use. Footprints show easily and the colour looks different from place to place because fibres lying in different directions reflect the light differently. A luxury for occasional rooms.

CUT AND LOOP When some of the pile is cut and other left as loop, a variety of surface textures and patterns can be created (in a variety of colours).The multi-level surface is excellent for hiding footprints and stains so cut and loop is good for high traffic areas and general purpose rooms in the home.

Shag pile • Shag pile has varied in popularity.The pile is up to 50mm long and the texture is casual and loose but the surface flattens easily and lacks durability.

Twist • The popular twist carpet is the cut-pile standard.The yarn is tightly twisted and often heatset to retain this feature and the result is BONDED Tip Sheared Level Loop Tip Sheared Level Loop Sheared Level Loop a versatile, textured finish that is idealTipfor plain colours. Bonded carpets (sometimes called ‘fibre-bonded’ or ‘fusion bonded’) are created by firing fibres into an adhesive material – the fibres are Velvet • Velvet textures (sometimes called ‘velour’ or ‘plush’) all have not stitched into the backing in any way. The technique is principally a level surface pile of approx 5mm to 10mm height, which is then used for commercial carpet tiles. sheared to give a smooth finish. With very little twist in the yarn, the Random Sheared Random Sheared

Random Sheared Multi-Level Multi-Level Loop Loop

Multi-Level Loop

Tip Sheared

Velvet/Plush Velvet/Plush Level Loop

Velvet/Plush Frieze Frieze

Frieze

Random Sheared

Twist TwistLoop Multi-Level

Twist BerberBerber

Berber

Velvet/Plush

SaxonySaxony Frieze

Saxony Shag Shag

Shag

8

THE STOCKLISTS January 2010

Twist

Berber


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Flooring factsheet Underlay In a tight market for margins, underlay for carpet and laminate flooring offers retailers one of the best opportunities to add value to every sale - with good profitability, trade-up potential once benefits are understood and high satisfaction levels with customers.

www.interfloor.com

But 50% of carpet is still sold without new underlay! Retailers should create an assumption that new underlay is always required, the only decision is which type. It’s also a good target-setter for sales staff.

www.interfloor.com

Setting up in-store demonstrations so customers can walk on samples with different grades of underlay and feel the difference has shown excellent results - some manufacturers offer point-of-sale units.

Benefits

Good underlay will... • Improve underfoot comfort • Increase appearance retention, reducing flattening • Absorb the pressure of foot traffic and reduce wear • Improve thermal insulation and warmth • Increase sound insulation • Smooth out sub-floor imperfections • Last the lifetime of the carpet Poor or old underlay will... • Feel hard and unwelcoming • Reduce carpet life • Cause wrinkling and premature wear spots • Cause carpet fibres to break down more quickly • Not meet British Standards

How thick? A maximum of 12mm is recommended (working with gripper will be difficult thereafter) but rooms with heavy traffic will need a thinner, denser pad.The combination of thickness and density is all important as a thick underlay with low density may not perform well. Typically, the thicker the underlay, the better quality it will need to be - 11mm is often used for luxury installations with 9mm and 7mm the common domestic thickness.

Sponge rubber

Combination

THE STOCKLISTS January 2010

Crumb

PU foam

Types

Sponge rubber The market’s most popular underlay is available in flat or waffle patterns in a wide range of weights for different applications. It performs well for comfort and has a durable spring retention. PU (polyurethane) foam PU foam is a relative newcomer to the market, typically made from recycled foam offcuts.The foam provides excellent comfort and performance levels with lots of thickness options - and its light weight helps handling. The product can be re-cycled again after use. Crumb rubber Flat and dense, crumb rubber is good for heavy footfall - offering maximum protection but a little less comfort (and very good over stair nosings). Laminate underlay There’s still an opportunity to sell underlay with laminate flooring, improving the acoustic performance of the floor and helping the boards float above any imperfections in the sub-surface. Combination A rubber crumb base with a felt top layer offers a good combination of protection, durability and comfort. It also allows carpet with seaming to bed into the top felt. Underfloor heating underlay Always ask if there is underfloor heating. Most manufacturers offer specialised products. Underlay and carpet with a combined tog rating up to 2.5 can be used - which means the underlay would normally have a tog rating of 1.0. Felt This traditional (but environmentally friendly) underlay is made from recycled fibres - wool, jute and synthetic - to create a firm, dense pad with excellent thermal insulation. Still a very popular choice among contractors when stretch fitting woven carpets Pre-tackified underlay A self-adhesive single stick underlay in both needlefelt and PU. A removable system for heavy use when comfort is desired

www.floorwise.co.uk

www.carpenter.limited.uk

www.underlay.com

www.texfelt.co.uk

Specialists in pre-tacked underlays, soft fibre boards & Roberts Tools. www.estillon.co.uk

www.numa-online.co.uk

9


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Page 10

The Stocklists Pattern book changes The month’s changes are brought together on one page so that pattern books can be quickly up-dated. 4 New ranges/designs

Manufacturer AFS BROCKWAY

6 Withdrawn ranges/designs

6 TFT71 SUNBEAM, TFT74 PORT, TFT80 SATIN, TFT106 TEAL BLUE, TFT107 REGAL, TFT108 SHANNON, TFT110 ROSEBAY, TFT114 CELANDINE in TWINFOLD FINE TWIST

CARPETS OF KIDDERMINSTER CAVALIER EDEL TELENZO

4 VANCOUVER, SAN FRANSISCO - NEW CONTRACT TILES

FELLS FURLONG LITTNER HAMPTON LTD LOUIS DE POORTERE MOHAWK 4 SCALA in GRAPHICS CONTRACT/GELS, 4 FAIRFIELD SUPREME in TWISTS,

RACKHAMS

STAINFREE, 4 LE TOUQUET in VELOUR/VELVET, 6 GALA GEL in CORD & NEEDLEPUNCH 6 DUNDEE TWIST in TWISTS - WOOL SOLENT STS

Wholesaler index

SUPERTEX

Wholesaler

Page

Telephone

Price list date

16

0208 805 8620

Nov 2009

22

0208 443 3322

01977 662211

0208 520 8474

s RACKHAMS

27

02085 319225

Jan - March 2010

s SOLENT

28

01243 774623

Jan/Feb 2010

29

0845 341000

July 2009

01772 457070

s AFS s COLUMBIA s FELLS

CARPETS

s LITTNER

s STS

FLOORING

HAMPTON

WHOLESALE CARPET CO. LTD

FLOORING DISTRIBUTORS

s SUPERTEX

FURNISHING

Regional Wholesale Distributors Directory See pages 11-13 for the Directory and email diane@mayvillepublishing.co.uk to apply for a listing

10

THE STOCKLISTS January 2010


SL Front January 2010

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Page 11

Are you a Wholesaler? If you’re not listed here, please call Diane Martin on 01482 659396.

The Stocklists Wholesale Distribution Directory

National Fells Carpets Goole 01977 662211

fellscarpets@aol.com www.fellscarpets.co.uk

North East

Carpet & Flooring Gateshead Gateshead 0844 824 3121 enquiries@cfgateshead.co.uk www.cfgateshead.co.uk

Fells Carpets Goole 01977 662211

fellscarpets@aol.com www.fellscarpets.co.uk

Floorwise (North East) Ltd Birtley - see Floorwise p13 Vanguard Carpets Redditch 0845 601 1189 customer.services @vanguardcarpets.co.uk www.vanguardcarpets.co.uk Wood Floor Sales Redditch 01527 511888 sales@woodfloorsales.com www.woodfloorsales.com

North West Fells Carpets Goole 01977 662211

fellscarpets@aol.com www.fellscarpets.co.uk D. M. Miller Ltd Manchester 0161 205 9949 dm.miller@btconnect.com www.dmmillerltd.spaces.lives.com THE STOCKLISTS January 2010

John Evans Ltd Manchester 0161 368 2563 Fax: 0161 368 3039 Mobile: 07850 935301 Kellars Ltd Stockport 0161 443 0970 sales@kellars.co.uk

Lee Floorstok Ltd Liverpool - see Floorwise p13

Lee Floorstok Ltd Manchester - see Floorwise p13

MCA Floorwise Ltd Morecambe - see Floorwise p13 Mytton Flooring Norwich - see Floorwise p13 Millbrook Carpets Darwen 01254 703999 millbrookcarpets@live.co.uk

Supertex Furnishings Lancashire 01772 457070 sales@supertexfurnishing.co.uk www.supertexfurnishing.co.uk See page 28 for details Vanguard Carpets Redditch 0845 601 1189 customer.services@vanguardcarpet s.co.uk www.vanguardcarpets.co.uk Walkwell Flooring Supplies Manchester 0161 786 6800 salesenq@walkwell-flooring.co.uk www.walkwell-flooring.co.uk Wood Floor Sales Redditch 01527 511888 sales@woodfloorsales.com www.woodfloorsales.com

Midlands

East

Floorwise D & J Ltd Southam- see Floorwise p13

Faithfull Floorcovering Suffolk 01473 822341 sales@faithfulls.co.uk www.faithfulls.co.uk

Carpet & Flooring Birmingham Birmingham 0121 421 9131 cfenquiry@cfbirmingham.co.uk www.cfbirmingham.co.uk

J J Wholesale & Distribution Ltd Birmingham 0121 765 4994 jjwholesale@gmx.com RPS Flooring Mansfield Woodhouse - see Floorwise p13

STS Flooring Distributors Watford 08454 342000

sales@stsflooring.co.uk www.stsflooring.com

see page 27 for details

Supertex Furnishings Leyland Tel: 01772 457070 sales@supertexfurnishing.co.uk www.supertexfurnishing.co.uk See page 28 for details

Beds Flooring Bedford 01234 341234 sales@bedsflooring.co.uk www.bedsflooring.co.uk

STS Flooring Distributors Ltd Cambridge Tel: 01954 781142 sales@stsflooring.co.uk www.stsflooring.com See page 27 for details Vanguard Carpets Redditch 0845 601 1189 customer.services@ vanguardcarpets.co.uk www.vanguardcarpets.co.uk Wood Floor Sales Redditch 01527 511888 sales@woodfloorsales.com www.woodfloorsales.com

South East

Vanguard Carpets Redditch 0845 601 1189 Acorn Carpet Accessories customer.services@vanguardcarpet Bromley, Kent - see Floorwise p13 s.co.uk AFS www.vanguardcarpets.co.uk Middlesex Wood Floor Sales 020 8805 8620 Redditch info@afsenfield.co.uk 01527 511888 See page 16 for details sales@woodfloorsales.com Ashmount Flooring www.woodfloorsales.com Supplies Ltd Woodall Brothers Ltd Tottenham Shrewsbury - see Floorwise p13 0208 808 2158 sales@ashmountflooring.co.uk www.ashmountflooring.co.uk continued overleaf.... 11


SL Front January 2010

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Page 12

Are you a Wholesaler? If you’re not listed here, please call Diane Martin on 01482 659396.

The Stocklists Wholesale Distribution Directory Beds Flooring Bedford 01234 341234 sales@bedsflooring.co.uk www.bedsflooring.co.uk Carpet & Flooring London Camberley 01276 672100 enquire@cflondon.co.uk www.cflondon.co.uk Columbia Flooring Middlesex 020 8443 3322 sales@columbiaflooring.co.uk www.columbiaflooring.co.uk See page 20 for details

Faithfulls Service Centre Kent 01322 285001

Faithfulls Service Centre Walthamstow 0208 498 3040 sales.walthamstow@faithfulls.co.uk Faithfull Floorcovering Suffolk 01473 822341 sales@faithfulls.co.uk www.faithfulls.co.uk Kent Flooring Supplies Ltd Chatham 01634 668668 sales@kentflooring.co.uk www.kentflooring.co.uk Littner Hampton London 020 8520 8474 littnerhampton@aol.com www.littnerhamptoncarpets.co.uk Potts & Ward, Woodcocks Ltd Brighton 01273 557211 pwwflooring@fastnet.co.uk www.pwwflooring.co.uk

Rackhams London 020 8531 9225 sales@rackhamsltd.co.uk www.rackhamsltd.co.uk See page 25 for details

Fitwell Flooring Ltd Newton Abott - see Floorwise p13

Solent Wholesale Carpet West Sussex 01243 774623 sales@solentwholesale.co.uk www.solentwholesale.co.uk See page 26 for details

STS Flooring Distributors Thame (Oxford) 01844 213555 sales@stsflooring.co.uk www.stsflooring.com see page 27 for details

Salesmark Lancing, - see Floorwise p13

STS Flooring Distributors Orpington/Croydon 0845 434 1000 sales@stsflooring.co.uk www.stsflooring.com see page 27 for details Vanguard Carpets Redditch 0845 601 1189 customer.services@vanguardcarpet s.co.uk www.vanguardcarpets.co.uk Wessex Flooring Amesbury - see Floorwise p13 Wood Floor Sales Redditch 01527 511888 sales@woodfloorsales.com www.woodfloorsales.com

South West

Carpet & Flooring Bristol Bristol 0117 966 798l orderenquiry@cfbristol.co.uk www.cfbristol.co.uk Clarks Wood Company Bristol Tel: 0117 971 6316 Email: stag@clarkswood.com Web: www.clarkswood.com Fitwell Flooring Ltd Redruth - see Floorwise p13

12

Solent Wholesale Carpet West Sussex 01243 774623 sales@solentwholesale.co.uk www.solentwholesale.co.uk See page 26 for details

Vanguard Carpets Redditch 0845 601 1189 customer.services@vanguardcarpet s.co.uk www.vanguardcarpets.co.uk Wood Floor Sales Redditch 01527 511888 sales@woodfloorsales.com www.woodfloorsales.com

Scotland

C. K. Davie Ltd Aberdeen - see Floorwise p13

Keepfers Flooring Accessories Cwmbran Tel: 01633 871162

Rhyl Flooring Supplies Ltd Rhyl Tel: 01745 354555 Roma Flooring Neath - see Floorwise p13

Vanguard Carpets Redditch 0845 601 1189 customer.services@ vanguardcarpets.co.uk www.vanguardcarpets.co.uk Wood Floor Sales Redditch 01527 511888 sales@woodfloorsales.com www.woodfloorsales.com

Ireland

Floorwise Ltd Dublin - see Floorwise p13

Floorwise Ltd N. Ireland - see Floorwise p13

C. K. Davie Ltd Dundee - see Floorwise p13

Headlam Scotland North Lanarkshire 01698 831 000 sales@headlamscotland.co.uk www.headlamscotland.co.uk Neil Smith Ltd Glasgow - see Floorwise p13

Wales

Carpet & Flooring Bristol Bristol 0117 966 798l orderenquiry@cfbristol.co.uk www.cfbristol.co.uk

THE STOCKLISTS January 2010


SL Front January 2010

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floorwise

National Network of Floorwise Distributors Acorn Carpet Accessories 15 Bromley, Kent Tel: 020 8462 0422 Fax: 020 8462 0927 C. K. Davie Ltd 1 Aberdeen Tel: 01224 820077 Fax: 01224 822344 C. K. Davie Ltd 2 Dundee Tel: 01382 226533 Fax: 01382 226544

Fitwell Flooring Ltd 19 Redruth, Cornwall Tel: 01209 214344 Fax: 01209 21162 Fitwell Flooring Ltd 18 Newton Abott, Devon Tel: 01626 835935 Fax: 01626 834334

Floorwise D & J Ltd 12 Southam, Warks Tel: 01926 814922 Fax: 01926 817899

Floorwise (North East) Ltd 5 Birtley, County Durham Tel: 0191 410 7070 Fax: 0191 410 6116 Floorwise Ltd 9 Dublin 12, ROI Tel: 00 353 (0)1 4299455 Fax: 00 353 (0)1 4298529 Floorwise Ltd 4 Northern Ireland Tel: 028 094 34441

Lee Floorstok Ltd 8 Liverpool Tel: 0151 708 7420 Fax: 0151 708 7241

Lee Floorstok Ltd 7 Manchester Tel: 0161 231 8080 Fax: 0161 231 8787

MCA Floorwise Ltd 6 Morecambe, Lancashire Tel: 01524 33517 Fax: 01524 381852

1 2

Mytton Flooring 13 Norwich, Norfolk Tel: 01603 624387 Fax: 01603 612888 Neil Smith Ltd 3 Glasgow Tel: 0141 552 1141 Fax: 0141 552 0623

Roma Flooring 14 Neath, West Glamorgan Tel: 01639 633001 Fax: 01639 646116

3 4

9

INSTALLATION ACCESSORIES

12

14 18 19

17

16

13 15

HEAD OFFICE Floorwise Group Limited Floorwise House, 22 High Street, Kegworth, Derby DE74 2DA, UK

Tel: 0044 (0)1509 673974 Fax: 0044 (0)1509 674841

Award-Winning Flooring Accessories

ENTRANCE MATTING

10

11

Salesmark 16 Lancing, West Sussex Tel: 01903 750522 Fax: 01903 851111

Woodall Brothers Ltd 11 Shrewsbury, Shropshire Tel: 01743 441584 Fax: 01743 441629

7

8

RPS Flooring 10 Mansfield Woodhouse, Nottinghamshire Tel: 01623 624198 Fax: 01623 620931

Wessex Flooring 17 Amesbury, Wiltshire Tel: 01980 625888 Fax: 01980 676969

5

6

UNDERLAYS

ADHESIVES & SCREEDS

www.floorwise.co.uk www.floorwise.co.uk •• www.carpetunderlays.net www.carpetunderlays.net www.signaturewoodfloors.com www.signaturewoodfloors.com •• www.siennawoodfloors.com www.siennawoodfloors.com

THE STOCKLISTS January 2010

13


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Page 14

The Stocklists Carpet Company Directory Abingdon Flooring

01274 655694

Adam Carpets Ltd Be Tu Tw W Ww

01562 829966

Associated Weavers Rw Tu

01422 431100

Avena Carpets Ltd Tu Ww

01422 330261

Axwoven Carpets Ltd Ax Be

0121 550 5788

Axminster Carpets Ltd Ax Be Tw

+32 56783250

Balta Industries NV Tu Tw W Ww

+32 56 62 2211

Betap Tufting BV Tu Tw W

+31 383 861 060

BIC Carpets Be Tw W

+32 56 23 54 10

Bizspoke Custom Carpets Be Tw W

01924 488882

Blenheim Carpets Ax Be Tw W Ww

020 7823 3040

BMK

0113 380 5333

Bond Worth Ltd Ax

01562 745000

Brintons Ax Tu Tw W Ww

0800 505055

Brockway Carpets Ltd

Edel Telenzo’s Rembrandt

14

Bronte Carpets Ltd Be Tu Tw W office@brontecarpets.co.uk www.brontecarpets.co.uk Burmatex Tu

Cadogan Carpet Co W

01282 862 736

01924 262525 01562 733610

01297 32244

Bajong Carpets NV Tu Tw W

Tw W sales@brockway.co.uk

Couristan Carpets Ax Tu W Ww

01562 828200 www.brockway.co.uk

Carpets of Kidderminster Ax Tu sales@carpetsofkidderminster.com www.carpetsofkidderminster.com Cavalier Carpets Ltd Ax Be Tu Tw W Ww Christy Carpets Tu

Clarendon Carpets Tw Classis Carpets Tu W Ww

Condor Carpets BV Tu

01299 827477

01254 268000 019078 308777 01675 433046 0870 020 1725 +31 38 4778911

Contemporary Life & Textiles

Be Tw www.contemporarylife.co.uk

Cormar Carpets Ltd Tu Tw W info@cormarcarpets.co.uk www.cormarcarpets.co.uk

Mohawk’s Cherbourg Check

Craigie Carpets Be

Creative Carpets Ltd Be Tu Tw W Creatuft Carpets Tu W

Custom Carpet Company Ax Be Tu Tw W Ww Dan-Floor UK W

Domo International Be Pr Tu Tw W

Drury Lane Carpets Ltd Be Tu Tw W Dutton Carpets Be

E & WE Carpets W

800 223 6186 01294 558400 0116 284 1455 +32 56 35 4444 01737 830301 01454 858014 +32 92 41 4511 01484 550380 01254 672672 01562 825952

Edel Telenzo Carpets Ltd Tu Tw W sales@edeltelenzocarpets.co.uk www.edeltelenzocarpets.co.uk Enterprise Weaving Co Be Ww

01422 374 417

01562 745030

01254 296829

Fells Carpets 01204 881 234

Ww cummings@btinternet.com www.fellscarpets.co.uk

Fetcham Furnishings Ltd Tw

01977 662211

020 8944 6220

Brockway’s Vogue

THE STOCKLISTS January 2010


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Page 15

If you would like to be included in this section or upgrade your listing, please contact Diane Martin on +44 (0)1482 659396 or email diane@mayvillepublishing.co.uk

Every time you see a web or email address in The Stocklists, you can click straight to it from our online edition at www.thestocklists.com

KEY TO CODES: Be: Bespoke • Pr: Printed • Tu:Tufted • Tw:Twist • W: Wool • Ww: Woven Wilton Fletco Taepper A/S Tu W

Furlong Flooring

Tw W enquiries@furlongcentral.co.uk www.furlongflooring.co.uk Gaskell Tu Tw W

+45 96 60 3000

Godfrey Hirst (GB) Ltd Tu

Halbmond Teppichwerke Be Pr Tu Heckmondwike FB

01772 696 787

01827 831525

01827 831430 0800 526696 +49 037 421 420

01924 410544

John Lanham Watts Carpets Ax Tw Ww 01937 588511 John Evans Ltd Ax Tu Tw W

Joseph Hamilton & Seaton W Kingsmead Carpets Tu Tw W

Lano NV

Ax Pr Tu Tw W Ww marketing@lano.be www.lano.com

Le Tissage d'Arcade Ax Ww

0800 78 33 712

Leigh Spinners Ltd Tw

01942 673232

Louis de Poortere W

Gaskell Mackay Carpets Ltd Ax Tu Tw W 01642 242 423 Georgian Carpets Tu Tw W

Lecaflor Ltd Ax Be Pr Tu Tw W Ww

0161 368 2563 01827 831400 01827 831 424

Lusotufo Tu

+32 05685 4747

01388 664101

Manx Carpets Tw W

01827 831 434

Mayfield Carpets W

01706 639 866

MID NL Be

+31 38 851 8700

Mohawk Europe

marinagooch@mohawkeurope.com www.mohawkinternational.com Mr Tomkinson Tw Ww

01675 433031

Penthouse Carpets Tu Tw W

01706 341231

Phoenox Textiles Pr Tu

01484 863227

Pownall Carpets Tw W

0845 6528811

01254 676766

Roger Vanden Berghe.NV Tu Ww Ryalux Carpets Ltd Be Tu Tw W

Sans Frontieres Ltd Be Pr Tu Tw W Ww

01480 479830 01480 471304 01827 831 450

Ossfloor UK

Roe Lee Carpets Be +32 56 65 4300

+32 56 393 386

+32 56 73 57 11 0845 652 8811 0844 5611977

Bronte’s stand

Shaw Home Foundations Tu

01675 433 501

Tapibel NV Pr Tu Tw Tasibel NV Tw

01623 481 221

The Alternative Flooring Co The Grosvenor Wilton Co W Ww The Sultana Carpet Co Ax The Wilton Carpet Co Ax W Ww

Thomas Witter UK Ltd Tu Tw

+32 52 499600 01264 335111

01562 701456 01299 822300 0845 296 8850 0870 1128318

Timzo Tufting Industry BV Tu +31 38 385 4477 Tisca Tiara Tu Ww

Ulster Carpets Ax Be Tu Tw W Ww

United Carpets & Beds Tw W Ww Victoria Carpets Tu Tw W Ww Vorwerk

Westex Carpets Tu

Whitestone Weavers Ltd Ax Be Tu Tw W Ww Wilkies Carpets Tw

Woodward Grosvenor Ax Tu Tw W Ww Wool Classics Tu Ww

+41 71 791 0111 02838 334433 01709 732 666 01562 749300

08700 104484 01274 861334

01429 892555 0113 307 9955 0800 526696 0207 349 1560

Carpets of Kidderminster’s Beaufort Court

Cormar’s Berwick

THE STOCKLISTS January 2010

15


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16

THE STOCKLISTS January 2010

UNDERLAYS

CARPETS NATURAL/LOOPS HIGH FLYER MARRAKESH NOMAD

Tex Loop Natural 50/50 Nat Loop

SAXONY NOBLE SAXONY ROYAL TOUCH SENSATIONAL

40oz Saxony 45oz Nylon Saxony 58oz Saxony

80/20 WOOL TWIST LOXWOOD TWIST 80/20 38oz WESSEX TWIST 80/20 40oz LOXWOOD TWIST 80/20 40oz NEW ASPEN TWIST 80/20 40oz ARRAN TWIST 80/20 50oz HARRISON TWIST (Victoria) 80/20 60oz PP TWIST VIVA TWIST SALT N PEPPER ELITE TWIST

PP Twist PP Twist PP Twist

LOOP PILE AND CORD PINCH FELT PINCH FOAM ROCKY HB ROCKY FB GALA CORD FB GALA CORD HB

Needle Punch Cord Needle Punch Loop Pile Cord Loop Pile Cord Loop Pile Cord Loop Pile Cord

AFS WOOL COLLECTION 100% WOOL LOOP WELLFIELD IMRA 100% Wool 2 Ply Yarn WELLFIELD KAMRA 100% Wool 2 Ply Yarn ELITE LOOP 100% Wool 3 Ply Yarn ZAHARA 100% Wool 3 Ply Yarn LYMINGTON 100% Wool 3 Ply Yarn CORMAR STOCKED BERWICK 40 80/10/10 40 oz Twist BERWICK 50 80/10/10 50 oz Twist BUCHANAN 80/10/10 40 oz Twist HIGHLANDER 80/10/10 50 oz Twist HOME COUNTIES 42 oz Twist HOME COUNTIES 50 oz Twist MALABAR 100% Natural NATURAL BERBER SUPER 80/10/10 35 oz Twist NATURAL BERBER ELITE 80/10/10 45 oz Twist NATURAL BERBER DELUXE80/10/10 55 oz Twist NEW HAMPSHIRE 80/10/10 32 oz Twist NEW HAMPSHIRE 80/10/10 42 oz Twist NEW OAKLANDS 80/10/10 32 oz Twist NEW OAKLANDS 80/10/10 42 oz Twist NEW OAKLANDS 80/10/10 50 oz Twist PRIMO PLUS Excellon Twist PRIMO ULTRA Excellon Twist PRIMO TWEED Excellon Twist PRIMO SAXONY Excellon Saxony CORMAR CARPETS AVEBURY LINDISFARNE TOWN AND COUNTRY

3/5 DAYS DELIVERY 100% Pure New Wool 100% Pure New Wool 80/10/10 60 oz Twist

Roll Size Full Roll EQ* Description BRANDED TOP END RUBBER SPONGE RANGE ELITE 11 m2 129lb Textured Rubber Underlay MAJESTIC 11 m2 135lb Waffle Rubber Underlay COLOURS RED 11 m2 135lb Waffle Rubber Underlay Waffle Rubber Underlay WILLOW GREEN 15 m2 90lb CRUSADER SUPREME 15 m2 100lb Waffle Rubber Underlay SUPREME LIGHT 11 m2 101lb Waffle Rubber Underlay UNBRANDED TREDAIRE SPONGE RUBBER AFS CLASSIC GOLD 15 m2 95 lb Rubber Underlay AFS SUPER GOLD 15 m2 80lb Rubber Underlay AFS STANDARD GOLD 15 m2 60lb Rubber Underlay Light Weight PE GRAPHITE 15 m2 WOOD FLOOR UNDERLAYS BOARDWALK (Timbermate)15 m2 3.75mm 23dB Moisture Barrier 18dB PE Foam + Foil COMFORT SILVER 15 m2 3mm

TREDAIRE PU UNDERLAYS BRIO 15 m2 ZEST 15 m2 SOFTWALK 15 m2 DREAMWALK 15 m2

8mm 10mm 9 mm 11 mm

Tredaire PU Tredaire PU Tredaire PU Tredaire PU

DURALAY CONTRACT UNDERLAYS TREADMORE 11 m2 8.0mm SYSTEM 10 11 m2 10mm DURAFIT 650 15 m2 6.5mm DURAFIT 500 15 m2 5.0mm DEFENDER 15 m2 100lb HEATFLOW CARPET 15 m2 6.0mm HEATFLOW WOOD 15 m2 2.75mm

Crumb Crumb single stick under 40m2 Double stick crumb Double stick crumb Flat sponge 0.80 TOG 0.75 TOG sponge carpet 0.35 TOG sponge laminate U/L

CARPENTERS PU UNDERLAYS GREENSTEP 15 m2 8mm SUPER GREEN STEP 15 m2 10mm RICHSTEP 15 m2 9mm DEEPSTEP 15 m2 11mm

PU Underlay PU Underlay PU Underlay PU Underlay

CARPENTERS CONTRACT UNDERLAYS FIRMSTEP 15 m2 7mm Contract PU Contract PU POWERSTEP 15 m2 9mm MARINESTEP 15 m2 7mm Contract PU IMO Rated FELT UNDERLAYS FELT 28 FELT 42 KENSINGTON DELUXE

15 m2 28oz 15 m2 42oz 11 m2 74oz

Wool/jute felt 8mm Contract wool/jute felt 11mm Felt crumb rubber

AFS Unit 4 Baird Road, Enfield, Middlesex EN1 1SJ Tel: 020 8805 8620 Fax: 020 8805 6840 Email: info@afsenfield.co.uk

PLUS A VAST RANGE OF ACCESSORIES AND TOOLS FOR CARPETS AND LAMINATES Contact our sales office or your area representative for prices on any of the above ranges. We also offer a fast service on non stock items. Phone our showroom manager for prices and samples. Our latest price list is dated November 2009.

REP DETAILS: Ashley Best Nick Hart Karl Goult

Tel: 07976 916752 Tel: 07771 967609 Tel: 07957 685428

David Holmes

Tel: 07974 190677

Surrey , Hampshire, South London Essex, East London North London, West London, North West London, Middlesex, Herts., Beds., and Bucks. Kent, South East London


.

SL Front January 2010

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Page 17

THE STOCKLISTS January 2010

17

Kidderminster Trading Estate Spennells Valley Road Kidderminster Worcs DY10 1XS

Telephones:

Sales (01562) 828200 Admin (01562) 824737 Fax: (01562) 752010

New trade price list effective 1st December 2008

We wish all our customers a very happy and prosperous new year! ASPEN HEAVY/ EXTRA HEAVY DOMESTIC/GENERAL CONTRACT 50 oz PILE WEIGHT • Please note - the lighter weight in this quality has now been discontinued

80% WOOL/20% POLYPROPYLENE 4 & 5 METRE WIDTHS

AMORE EXTRA HEAVY DOMESTIC/CONTRACT 45oz PILE WEIGHT

80% WOOL/10% NYLON/10% POLYESTER 4 & 5 METRE WIDTHS

BERBER TWIST CLASSIC EXTRA HEAVY DOMESTIC/GENERAL CONTRACT

80% WOOL/10% NYLON/10% POLYESTER 4 & 5 METRE WIDTHS

CRAFTSMAN ELITE EXTRA HEAVY DOMESTIC/CONTRACT 50oz PILE WEIGHT

80% WOOL/20% NYLON 4 & 5 METRE WIDTHS

MASTER CRAFTSMAN FORTE EXTRA HEAVY DOMESTIC/CONTRACT 40oz PILE WEIGHT

80% WOOL/20% NYLON 4 & 5 METRE WIDTHS

CRESTA SUPREME EXTRA HEAVY DOMESTIC/CONTRACT 50oz PILE WEIGHT

80% WOOL/10% NYLON/10% POLYESTER 4 & 5 METRE WIDTH

CRESTA EXTRA HEAVY DOMESTIC/CONTRACT 40oz PILE WEIGHT

80% WOOL/10% NYLON/10% POLYESTER 4 & 5 METRE WIDTH

E&WE CARPETS BY BROCKWAY Ranges include: Lakeland Herdwick Flatweave Collection Modena Verona

Vogue A stunning range of co-ordinated stripe and plain carpets available in four eye-catching colour palettes

FAIRFIELD TWIST EXTRA HEAVY DOMESTIC/GENERAL CONTRACT 40oz PILE WEIGHT

80% WOOL/10% NYLON/10% POLYESTER 4 & 5 METRE WIDTH

CAVENDISH

FLORIAN EXTRA HEAVY DOMESTIC/GENERAL CONTRACT 60oz PILE WEIGHT

80% WOOL/10% NYLON/10% POLYESTER 4 & 5 METRE WIDTH

HEAVY DOMESTIC/GENERAL CONTRACT Choice of 18 Stylish Shades

ORION TWIST/MAJOR 60oz

SHETLAND

EXTRA HEAVY DOMESTIC/GENERAL CONTRACT 80% WOOL/10% ACRYLIC/7% POLYESTER/ 42oz PILE WEIGHT (ORION TWIST) + 60 oz (ORION MAJOR) 3% POLYPROPYLENE • Please note - the lighter weight in this quality has now been discontinued 4 & 5 METRE WIDTH

EXTRA HEAVY DOMESTIC/GENERAL CONTRACT Made with a natural mix of undyed Shetland & Norwegian Wool

TWINFOLD FINE TWIST

VOGUE

EXTRA HEAVY DOMESTIC/CONTRACT 50oz PILE WEIGHT

80% WOOL/10% NYLON/10% POLYESTER 4 & 5 METRE WIDTH

100% PURE NEW WOOL 4 & 5 METRE WIDTHS

100% TWO PLY PURE NEW WOOL 4 METRE WIDTHS

EXTRA HEAVY DOMESTIC/GENERAL CONTRACT 80% PURE NEW WOOL, 20% NYLON TWO FOLD YARN PLAIN 4 & 5 METRE WIDTHS, STRIPED 4 & 0.66 METRE WHIPPED RUNNER

REPRESENTATIVES: Mr. T. Bradley Tel: 07968 835201 S. Humberside, Lincs., Notts, Derbyshire, Leicestershire, Cambridgeshire, North Hertfordshire. Mr. S. Perks Tel: 07968 835205 W. Midlands, Northants., Beds, Warwickshire, Worcs, Herefordshire, Shropshire Mr. S. Stead Tel: 07968 835204. North Humberside, Yorkshire, The North East

Mr. R.I. Hart Tel: 07968 835202. Norfolk, Suffolk, Essex, Kent, S.E London Mr. M. Humphreys Tel: 07968 835203 Hampshire, Dorset, Berkshire, Isle of Wight, Channel Isles, parts of Surrey Mr. R. Venn Tel: 07968 835206. South Wales, Bristol, South West, Gloucestershire, Wiltshire, Devon, Cornwall

Mr L. Little Tel: 07918 081782 Mr. A. Finch Tel: 07970 693752. Sussex, parts of Surrey, South Lancashire, Cheshire, North Wales, Cumbria, North Staffs Central & South West London

Mr D. Milstead Tel: 07841 565349 Oxfordshire, Buckinghamshire, South Beds, South Herts, North London

AGENTS: Mr. T. Tindal, Helensburgh. Tel: 01436 671421, mobile: 07836 705620, fax: 01436 671939 Scotland Mr. D. Moran Tel: 07710 882421 N. Ireland & Eire


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18

THE STOCKLISTS January 2010

Tel:01282 862736 Fax:01282 868307 Email: office@brontecarpets.co.uk

Bankfield Mill Greenfield Rd, Colne Lancs. BB8 9PD

Celebrating 25 years of bespoke manufacturing 100% Wool Saxonies Boulsworth Moorland Lowood Pendle Ferndene

All available in any colour, any width up to 12m

1/8 th gauge 1/8 th gauge 1/8 th gauge 1/10 th gauge 1/8 th gauge

42 45 55 60 68

oz oz oz oz oz

Super Ferndene Patrick Emily Charlotte

1/8 th gauge 1/10 th gauge 1/10 th gauge 1/10 th gauge

78 70 85 96

oz oz oz oz

100% Wool Shag Pile

All available in any colour, any width up to 12m Haworth Thornton

Standard 1400 Contract 1700

1/4 gauge 1/4 gauge

58 oz 62 oz

Wycoller Withens

1/4 gauge 1/4 gauge

80% Wool / 20% Nylon Classic Twist Available in any colour, any width up to 12m

1/8 th gauge 1/10 th gauge

41 oz 50 oz

Super 2000 Deluxe 2400

1/10 th gauge 1/10 th gauge

Sales and bespoke enquiries: 01282 862736

Sales Agents.

James Hall Area: Scotland. Mobile: 07787 140136, Fax: 0131 343 3353 E-mail: jameshall195@btinternet.com

John Rostron Area: North West/Cumbria/North Wales Mobile: 07973 733208, Fax: 01254 876548 E-mail: johnrostron@aol.com Mark Garbett Area: South West England Mobile: 07840 664757,Tel: 01752 696377 E-mail: mgarbett11@aol.com

Niall Martin Area: Central London/Oxon/Berks/Bucks/Essex Mobile: 07866 735772, Fax: 01628 541497 E-mail: niallmartin@msn.com Keith Leslie Area: Northern & Southern Ireland Mobile: 07860 873838, Fax: 02894 468005

Aldo Berettoni Area:Yorkshire/North East/Humberside Mobile: 07971 173560, Fax: 01484 666703 E-mail: aldo@berettoni.freeserve.co.uk

Ian Millward Area: East Midlands/Notts/Staffs/Lincs/Derbyshire/Cambs/ Norfolk/Suffolk Mobile: 07939 319385, Fax: 0121 430 3682 E-mail: ian.millward@onetel.net Steve Acton Area: South East/South London Mobile: 07957 836207, Fax: 01323 872415 E-mail: actonsta@aol.com

James Thomas Area:West Midlands (west of M1) & South Wales Mobile 07932 458032,Tel/Fax: 01656 784514 E-mail: juncture2002@aol.com

New stand now available.

Please contact your local representative.

96 oz 120 oz

59 oz 70 oz


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THE STOCKLISTS January 2010

19

For every step you take there’s a Carpenter Luxury Underlay In Stock Throughout the UK and Europe From a Network of Wholesale Partners

Product Range ®

A general domestic underlay Density: 75kg/m3 – Roll weight: 10kg Thickness: 8mm ®

A general domestic underlay Density: 75kg/m3 – Roll weight: 12kg Thickness: 10mm ®

For Luxury use domestic areas anywhere in the home Density: 100kg/m3 – Roll weight: 14.5kg Thickness: 9mm ®

For Luxury use, domestic areas in the home Density: 100kg/m3 – Roll weight: 17kg Thickness: 11mm ®

For Heavy contract locations Recommended for stretch fit or doublestick applications Density: 145kg/m3 – Roll weight: 16kg Thickness: 7mm

Product of the Month - UltraStep

Our recently launched underlay, Ultrastep is a 9mm thick, 180kg/m3 density product, making it the highest density Polyurethane underlay on the market. Ultrastep is the perfect alternative to crumb rubber as it gives the firmness and support that many retailers look for, without compromising on comfort. Fully versatile, it can be used for stretch fit or double stick installations. Ultrastep is made from recycled product and is manufactured in Glossop, Derbyshire.

For luxury use, in domestic or contract areas Recommended for stretch fit or doublestick applications Density: 145kg/m3 – Roll weight: 20kg Thickness 9mm ®

BOB LAWTON Four years on from when he established the highly successful Carpenter underlay division, Bob Lawton retires after nearly 50 years in the industry. Carpenter wish Bob all the best for his retirement.

For more product information contact: JOHN HUGHES Northern Sales Manager 07788 924606

HELEN ROWBERRY National Sales Manager 07702 319748

®

SUE HOWLAND Southern Sales Manager 07795 823190

For details of your local Carpenter Wholesaler Partner Tel: +44 (0)1457 861141 Fax: +44 (0)1457 863242 Email: Glossop.sales@carpenter.com Web: www.carpenter.ltd.uk Carpenter Ltd, Dinting Lodge Industrial Estate, Glossop, Derbyshire, Sk13 6LE.

For luxury use in contract and domestic areas Recommended for stretch fit or doublestick applications Density: 180kg/m3 – Roll weight: 26kg Thickness 9mm ®

For luxury use in domestic and contract areas – IMO rating Recommended for stretch fit or doublestick applications Density: 145kg/m3 – Roll weight: 16kg Thickness 7mm ®

For heavy contract locations – IMO rating Recommended for stretch fit or doublestick applications Density: 180kg/m3 – Roll weight: 17kg Thickness 6mm

All rolls are: 11 metres x 1.37 metres + 15sq metres


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THE STOCKLISTS January 2010

Registered office: Wilden Lane, Stourport-on-Severn, Worcs. DY13 9LW Tel: 01299 827 477 Fax: 01299 827 052 sales@carpetsofkidderminster.com

Visit our website on: www.carpetsofkidderminster.com

CLASSIC AXMINSTER COLLECTION

SARAKHAN BERBER COLLECTION The Axminsters

80% WOOL, 20% NYLON Grade 5, Very Heavy Wear,

supplied in 3.66m and 91cm

Distinctive Design Classic Saxony Luxury Saxony

SM - Sarakhan Maroc SM - Sarakhan Saxony SM - Sarakhan Royale

All three styles made in the same 13 colourways

The Tufteds SS - Sarakhan Shingle

80% WOOL, 10% NYLON, 10% POLYESTER Grade 5, Very Heavy Wear

supplied in 3.66m and 91cm Design No. 41/2822 44/2822 66/2822

Buckingham Colour KIRMAN ISPHAHAN BOUQUET ROCOCCO

Design No. F00001 F00002 F00007 F00008

Repeat 36” 36” 36”

Match H/D H/D H/D

supplied in 3.66m and 91cm Repeat 34” 34” 34” 34”

Match H/D H/D H/D S/M

supplied in 4m and 5m

Heavy 50oz-sq.yd 2ply twist Available in 19 colourways

100% WOOL Grade 5, Very Heavy Wear, Loop pile

Sarakhan Rustique

supplied in 4m and 5m

Heavy 52oz-sq.yd 4ply loop pile 6 colourways all made in 3 styles RD - Rustique Diamente RL - Rustique Linear RB - Rustique Boucle

80% WOOL, 20% NYLON Grade 5, Very Heavy Wear

Natural Elegance Extra Heavy Luxury twist 65oz-psyd In 14 colourways, 7 Heather Berber & 7 Classic Plain Shades

Tweedsdale

KASHMAR Colour BEIGE BERBER BROWN BERBER GOLD BERBER

supplied in 4m and 5m

NEW

80% WOOL, 20% SYNTHETIC with Meltbond Heavy Domestic

A 40oz-sq.yd FIne Twist at an attractively modest nett price in 12 subtle natural heather shades

supplied in 4m and 5m

NEW

FLORENCE

Colour RED PERSIAN DAMSON SAMARKAND BLUE SAMARKAND KIRMEN PANEL GREEN QUADRILLE

supplied in 3.66m and 91cm Design No. 11/4398 10/5281 3/5281 2/403 2/4647

GRENABY Design No. 16/8950 14/8018 23/8036 26/803 10/8207

Colour PERSIAN JEWEL GREEN CHINTZ CLEOPATRA

Design No. 10/8127 25/627 60/8745

Match set

36”

set

43”

set

36”

self

36”

self

Repeat

Match

41 1/4”

H/D

41 1/4”

H/D

41 1/4”

H/D

supplied in 3.66m and 91cm Design No. 72/746 48/763 23/759 23/9036

TARTANS Colour MURRAY OF ATHOLL LINDSEY McKELLAR BLACKWATCH (sm) BLACKWATCH (lg) ANCIENT HUNTING ROSS MACPHERSON MACLEOD OF MACLEOD

Repeat 36”

supplied in 3.66m and 91cm

L a xey Colour GREEN ISPHAHAN FAWN ELIZABETHAN PERSIAN GARDEN EMIR TURKEY

Match H/D H/D H/D S/M H/D

supplied in 3.66m and 91cm

Colour SHAH ABBASS JACOBEAN RED TURKEY RED KASHAN NATURAL KASHAN

Royalty

Repeat 34” 34” 34” 34” 34”

Repeat

Match

27”

H/D

36”

H/D

36”

H/D

36”

self

supplied in 3.66m and 91cm Design No. 5626 360/7 5555 5487S 5487L 5527 5173 5609

Repeat 12” 12” 18” 18” 36” 12” 18” 18”

Match self self self self self self self self

ALL AXMINSTERS WOVEN IN KIDDERMINSTER ROWE company


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THE STOCKLISTS January 2010

21

Registered office: Wilden Lane, Stourport-on-Severn, Worcs. DY13 9LW Tel: 01299 827 477 Fax: 01299 827 052 sales@carpetsofkidderminster.com

Visit our website on: www.carpetsofkidderminster.com

CONTEMPORARY AND TONAL AXMINSTERS

Chateau Royale

80% WOOL, 20% NYLON Grade 5, Heavy Wear,

supplied in 3.66m

3 ply well established pindot in 12 colours with 2 border options

Beaufort Court

80% WOOL, 20% NYLON Grade 5, Heavy Wear,

supplied in 3.66m

3 ply modern simple designs on pindot ground available in 12 colourways, 2 designs Mazarin & Crystal

Florenza

NEW 80% WOOL, 20% NYLON Grade 5, Heavy Wear,

supplied in 3.66m

3 ply subtle natural tonal textured yarns

NEW

AGENTS & REPRESENTATIVES Rodger Adams mobile: 07970 023 159

Scotland North East /Cumbria Lancashire, Yorkshire & North Wales Lincolnshire, East Midlands East Anglia, Essex & Hampshire

John Reid mobile: 07973 741 445

Martin Lees mobile: 07974 413 992

Natural Elegance

Mario Sorano mobile: 07989 589 124

The Ultimate in style and luxury Robin Rowberr y mobile: 07831 434 244

West Midlands North & West London, Home Counties & Bedfordshire South West/South Wales South London/Surrey/ Sussex & Kent

Lee Palmer mobile: 07774 101640 Andrew Jefferies mobile: 07831 457 102

Tony Cook mobile: 07860 205 377

Contract and bespoke service available. For all commercial enquiries please refer to sales reps/agents. For information or visit our new user friendly website www.carpetsofkidderminster.com

We would like to remind all customers that we have our own DEDICATED TRANSPORT FLEET offering a timely and efficient delivery service.

CURRENT PRICE LIST DATED: AUGUST 2008

Beaufort Court

Mazarine Crystal • Available in two designs

a ROWE company


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THE STOCKLISTS January 2010

The Leading Country Wide Carpet & Flooring Suppliers We can supply you with virtually any make of carpet and flooring at GUARANTEED maker’s list price....... Delivered direct to business premises FREE OF CHARGE. For a Speedy and Efficient Service

CALL US NOW!!! 020 8443 3322 Columbia Flooring plc

Trade Show Rooms Available • Specialist advice and terms available on contract enquiries •

TRAFALGAR TRADING ESTATE JEFFREYS ROAD ENFIELD MIDDLESEX EN3 7TY

Tel: 0208 443 3322 Fax: 0208 805 2346


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THE STOCKLISTS January 2010

23

DOMOTEX 2010 DOMOTEX HERALDS A HAPPY NEW YEAR Domotex (Hannover, 16-19 January) is almost upon us! We look forward to welcoming many of you to our stand, E42 in Hall 6. Join us for some refreshments and to talk about what we can do with you to help make 2010 a prosperous New Year. We’re predicting it could be a surprisingly good one, despite a market place that we know will continue to be challenging, as we’ll be working harder than ever to bring you the right products, prices and services to make your job easier. So come and see what we’ve got in store for 2010, including our new wool ranges, Chelsea, Hudson and Lawrence and our long-awaited contract tiles programme.

ALL SQUARED UP First pictures of our new tile programme! 2010 sees the long-awaited official launch of our new contract tile programme, which has come along leaps and bounds since Harrogate. Vancouver is a lovely frisée, a heavier cut pile, based on our popular contract carpet range, Fleur. San Francisco is a heavier, loop pile, with a contrast fleck effect. Both ranges are made from 100% solution dyed polyamide yarn with modified bitumen backing, in 16 attractive colours.

CHELSEA SCORES A WINNER! We feel sure that 2010 will also be the year for Chelsea, our latest 100% Pure New Wool collection, a luxurious 3-ply yarn Pure New Wool low level loop. Available in 4m and 5m width in rolls and cut lengths, it comes in eight contemporary shades of biscuit, grey, brown, taupe and mushroom: Sea Salt, Driftwood, Ash, Graphite, Cream, Sand, Mud and Cork.

OUR SALES TEAM Greater London as far as N. Circular on north side of Thames and as far as M25 on south side, Surrey, some of Bucks, Middlesex Berks, Oxfordshire. John A Constable T: 01622 685397 M: 07836 734322 Kent, Sussex, Hampshire Robin Croughton T: 01892 669699 M: 07710 393966

Avon, Cornwall, Devon, Dorset, Gloucestershire (part of), Somerset, Wiltshire Doug Gilmour T: 01373 462503 M: 07970 950276 West Midlands, South Wales Paul Brewer T: 0121 4277117 M: 07798 745181 East Anglia, Bedfordshire, Cambs, Essex, Herts, Norfolk, Suffolk Jonathan Hart T: 01621 817992 M: 07889 264466

YOUR HEAD OFFICE TEAM CONTACTS Operations Manager: Lesley Inman M: 07703 337989

Lincs, Leics, Northants, Notts, Derbyshire Jim Osborne M: 07738 642934 Lancashire, Cheshire, North Wales Philip Hambleton T: 01925 740050 M: 07966 397676 Yorkshire & North Lincs John Alsop T: 01904 762471 M: 07860 572220

Cumbria and North East Jimmy Thomson T: 01835 863180 M: 07767 702928 Scotland Tim Tindal T: 01436 671421 M: 07836 705620 Channel Islands, Isle of Wight John Eastlake T: 01323 896141 M: 07885 398858 Northern Ireland Jim Osborne M: 07738 642934

Tel: 01422 374417 or 01422 371226 Fax: 01422 377452 Email: sales@edeltelenzocarpets.co.uk Edel Telenzo Carpets, 2- 4 Southgate, Elland, West Yorkshire HX5 0BW


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We tick all the boxes!

Best-selling products at every price point As a UK manufacturer and distributor, Furlong’s objective is simply to offer its customers the best of all worlds in terms of price, service and quality - a partnership that retailers can rely on and a comprehensive product range that consumers will respond to.

Furlong’s nationwide distribution network operates across three depots – London, Preston and Newport – using a dedicated fleet to carry rolls and cut lengths to our customers usually within 24 hours.

A long-term programme of substantial investment has created a major production facility for both 4m and 5m wide carpet and the new backing plant commissioned last year is now fully on line.

Furlong’s product development team has created a portfolio of products matched to the diverse needs of different customer groups, rooms styles and performance requirements. Regency’s stain-resistant ranges use their own ‘Carefree’ fibre which is bleach cleanable and offered with a warranty for absolute confidence. New ranges are introduced several times a year to keep the offering fresh and interesting and respond to consumer trends and colour shifts.

As a result, the company can produce hundreds of thousands of square metres of carpet every week, covering all the key sectors – stain resistant polypropylene, wool twist, wool natural and many others.

the aim is simply to offer customers the best of all worlds in terms of price, service and quality

Being in control of its manufacturing means Furlong can control the cost base and the quality to provide a range of products that is competitive at each of the price points. Manufacturing also means they can manage stock more closely and respond to changes in demand so that the right carpet is always ready for dispatch.

Furlong have paid particular attention to the presentation of the product range to consumers with a market-leading modular POS system which they will deliver and design to suit your store.

Furlong’s wholly-owned manufacturing company, Regency Carpets, is one of the UK’s top three tufters with a modern plant located in Bangor, Northern Ireland.

Furlong believes in working in partnership with their customers to provide products and services that ticks all the boxes.

Investing in quality and service

Extensive tufting expertise

Effective service systems

Large group stock-holding

Fast delivery fleet


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! Here are the people who try harder London & Home Counties SIMON BRENNER M: 07791 891024 S.W LONDON, SURREY (INS. M25) IAN COLLACOTT M: 07816 217550 MIDDLESEX, W. LONDON BERKSHIRE DARREN SPENDIFF M: 07791 890861 KENT

High impact POS Furlong’s innovative new modular displays have been launched with the top 10 Regency stain-resistant carpet ranges to suit every style and consumer budget.

RAY SMITH M: 07816 217565 ESSEX ADAM HOLLYOAKE M: 07816 217548 N, N W & E LONDON

Wales ALLAN MCDONALD M: 07872 941036 SALES MANAGER SAMANTHA EVANS M: 07973 389799 S./MID & W. WALES JASON BRIMBLE M: 07912 879796 AVON & GLOUCESTERSHIRE

• Mix and match up to10 units. • Islands, triangles, corners and walls. • Unique, stylish, interlocking design. • Total service - design, delivery and installation.

The Regency range of stain-resistant carpets ticks all the boxes:

✓ quality ✓ choice ✓ availability ✓ service ✓ price

TIM BAILEY M: 07841 204657 S.E. WALES & HEREFORDSHIRE STEWART WAITHMAN M: 07854 968144 DEVON & CORNWALL

London Sales tel: 01322 628707 fax: 01322 698733

South East

North West

PAUL LOVELL M: 07816 217549 NORFOLK, SUFFOLK & CAMBS

GEOFF ABERNETHY M: 07970 229717 CUMBRIA, POTTERIES, CHESHIRE & FYLDE COAST

KRIS KOBYLKA M: 07816 217563 E & WEST SUSSEX TONY CONWAY M: 07791 891025 BEDS, NORTHANTS, OXON & BUCKS PETER FLETCHER M: 07816 217561 HAMPSHIRE, DORSET & SURREY (OUTSIDE M25)

ALAN CHEETHAM M: 07966 263571 GREATER MANCHESTER BOB CHRISTIE M: 07980 786264 MERSEYSIDE, WIRRAL & N. WALES

Yorkshire & North East

Scotland

DES BEST M: 07968 828516 NORTH EAST

GEORGE WISELY M: 07967 148665 SCOTTISH SALES DIRECTOR

RAY ANDREW M: 07973 719801 EAST LANCS/W.YORKS

COLIN RICHFORD M: 07970 163372 WEST SCOTLAND & CUMBRIA ALAN CAIRNIE M: 07976 311434 EAST SCOTLAND

REG SYKES M: 07973 403450 SOUTH YORKSHIRE

Midlands PAUL HARRIS M: 07980 786285 NOTTS & DERBYSHIRE

Wood Floor Specialists JOHN POWERS SALES MANAGER M: 07792 477312

MIKE SHUTT M: 07970 158594 BIRMINGHAM/ STAFFORDSHIRE, SHROPSHIRE

RICHARD RICHMAN AREA SALES MANAGER M: 07791 891044

MARTYN REA M: 07968 324598 LEICESTER/ WARWICKSHIRE/LINCS

Preston Sales tel: 01772 696787 fax: 01772 311921

Newport Sales tel: 01633 283959 fax: 01633 275454

Email: enquiries@furlongflooring.co.uk


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100% recycled carpet Mohawk International takes old plastic bottles and turns them into beautiful, luxurious carpet... Hard to believe we know, but a plastic bottle you drink from today could one day become fibres in Mohawk’s carpet.

Make the most of the consumer’s love of all things green with the new Environmental Tombola featuring carpet manufactured from 100% recycled material

Polyethylene terephthalate (P.E.T) is the top quality resin required in the production of plastic drinks bottles. When recycled, it can be extruded into fibres that are far superior to lower-grade synthetic virgin fibres used in making other brands of carpet yarns. Mohawk recycles over 3 billion plastic bottles each year. By controlling every aspect of “Mohawk recycles over 3 billion the recycling plastic bottles each year.” process, Mohawk guarantees the highest standards of performance in its luxurious and beautiful carpet. From bottle to floor - that’s how we do it.

EUROPEAN STOCK RANGES American Velvet

3.66m I 65oz

New Century

4.0m I 100oz

True Winner*

3.66 & 4.57m I 62oz

100% StainmasterTactesse Nylon

100% Polyester with Scotchgard

100% PET Polyester with Scotchgard

Butter Pecan*

Paint Box*

Tula Rosa

3.66m I 52oz

3.66 & 4.57m I 65oz

100% PET Polyester with Scotchgard

100% PET Polyester with Scotchgard

Casual Allure

Park Avenue II*

3.66m I 48oz

3.66 & 4.57m I 80oz

3.66m I 65oz

100% StainmasterTactesse BCF Nylon

Vivid Luxury

3.66m I 70oz

100% Ultrastrand Nylon with Scotchgard

100% PET Polyester with Scotchgard

100% Ultrastrand Lissé with Advanced Repel

Certain Success*

Rainbow Sherbert*

Weston Hill*

3.66 & 4.57m I 42oz

100% PET Polyester with Scotchgard

Coastal Charm*

3.66m I 55oz

Carpets marked * on Environmental Tombola

Royal Palace II

4.0m I 95oz

100% Polyester with Scotchgard

Sera Bella

UK Sales Office 3.66m I 91oz

100% StainmasterTactesse Nylon

100% Ultrastrand Lissé with Advanced Repel

Eloquence

Shag-A-Delic

3.66m I 86oz

100% ANSO Caress

Knightsbridge

3.66m I 50oz

100% Ultrasrand BCF Nylon 3.66m I 65oz

100% Wear-dated Durasoft Nylon

3.66m I 30oz

100% PET Polyester with Scotchgard

3.66m I 29oz

100% Everstrand PET Polyester with Scotchgard

Colour Cachet

3.66 I 52oz

100% Mohawk Everset PET with Scotchgard

Shimmering Sands

Mohawk United Kingdom 1 Chester Road Colmworth Business Park Eaton Socon, St. Neots Cambridge

PE19 8YT 3.66m I 46oz

100% Ultrastrand Lissé with Advanced Repel

Tel: 01480 479830 Fax: 01480 471304

MOHAWK ALSO MANUFACTURE COMMERCIAL PRODUCTS UNDER THESE BRANDS

MOHAWK INTERNATIONAL

M h kPET A4 i dd 1 MohawkPET_A4.indd

3/4/09 16:28:27 16 28 27


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Call the sales office for a copy of our Jan-March price guide. It’s an amazing sci-fi tribute!

2010 -The end of the recession?! Are you ready? We are! Check out all our recession busting offers in our latest price guide! Stand by for action CUT & LOOP PILE

CORD & NEEDLEPUNCH

VELOUR / VELVET

Revival Kreta Everglades

Gala Rackcord Scorpio Supacord

WILTON / PATTERNED CUT PILE

GRAPHICS / CONTRACT GELS Arena Cherokee Sapphire Scala Senator Sentinel Statesman

NATURAL EFFECT Agadir Ancona Chunky Craftwork Berber 4&5M Harvester Hopscotch Ivory Coast Marrakesh Natures Writing Rustic Treasure San Salvador 4&5M

SAXONY / SHAG PILE Big Softie Chamonix Cleopatra Mont Blanc Montana 4&5M Half Century New Century Nobility Splendour Stainfree Saxony 4&5M Stainblock Supreme 4&5M Tennessee

TWISTS - STAINFREE Balmoral Chislehurst Cosmopolitan Clyde Easy Heathers Easy Twist Fairfield Supreme 4&5M Heathertwist / Heathertwist Supreme Herdsman Twist Portman Stainsafe Touch 4&5M Startwist/Startwist Supreme (2010 colours) 4&5M Stanford Summer Skies Supatwist

TWISTS - WOOL Classic Twist Eden Twist 30/40/50 4&5M High Life 4&5M Iconic Twist 40/50 4&5M Inspirations 40/50 4&5M Paramount 30 Paramount 40 The Berber Twist Collection 40/50 4&5M Ultimate Textures 4&5M Ultimate Berber Twist 4&5M Ultimate Twist 40/50 4&5M Ultimate Tweed Ultimate Luxury 4&5M

Designers Dream 4&5M Le Touquet 4&5M Urban Life The Arabica & Ceylon Wilton Collection 4&5M New Heritage Collection Renaissance Ultimate Wilton

VINYL / SMOOTH FLOORING Arte Della Ceramica Blackjack Casino Celtic Stone Eclipse Econoflex Medley Mojo Revolution - Roll Only Vinyl Sherwood Oak

CARPET TILES Capital Plus Electron Magnesium Neutron Oxygen Positron Proton Quark Titanium We also stock Ball & Young Underlays, Accessories, Entrance Matting and offer a Special Order Service on products from virtually every flooring manufacturer in existence! 48 hour Delivery Service on all Balterio Laminate Ranges.

STOP PRESS...An exciting opportunity has arisen on our South Eastern Territory - Call 07881-502505 for more information – join Ralph and the team? – Call now! – An exciting opportunity....STOP PRESS

Area Sales Managers

16:28:27 27

Nor th, Ea st & C entr al . London, Essex & Middx (w it hi n M25 ) Paul Henson 07881 502506

S al e s O ff i ce Antony Stapleton 0208 498 2845 M. 07881 502505

E ss e x ( o u ts i d e M2 5), Ca m b ri d g e sh i re , S u ff o lk Richard Chappell 07837 295379

Kent, Surrey, Sussex, S.E. London Caretaker – Richard Chappell 07881-502507 Territor y Vacant – Call Antony Stapleton on 07881-502505 for more details.

H ert s , B edf ords hir e, Essex ( w est of M1 1) , Pt Midd x James White 07881 502508

SW, W & NW London, South Middx, West Surrey, Berks, Bucks John Imbrey 07875 714269


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THE STOCKLISTS January 2010

Solent Wholesale Carpet Company Ltd CARPET, FLOORCOVERING & ACCESSORY WHOLESALE DISTRIBUTORS Telephone: 01243 774623 Fax: 01243 533636 E -mail: sales@solentwholesale.co.uk Website: www.solentwholesale.co.uk Zola Park, Barnfield Drive, Chichester, West Sussex, PO19 6UX Oxford, Berks, Bucks, Beds, Hants, Middlesex & Herts . . . . . . . . . . . . Ian Cardrick Tel: 01235 535070, mobile 07973 406329 Sussex E & W, Surrey, South London & Kent . . . . . . . . . . . . . . . . . . . John Robson Tel: 01323 504798, mobile: 07973 898453 Hants, Wilts, Dorset, Somerset, Gloucs, & I.O.W. . . . . . . . . . . . . . . . . . . Adam Ayling Tel: 01202 683257, mobile 07973 406799 VICTORIA Baronet Berber Stripe Castillion Celtic Heathers Crown Twist Duchess Elite Gaelic Heathers Kelso Natural Accents Natural Companions (Sisal, Chenille, Ridge) Regal Twist Rustic Jewels Suede Tudor Twist Coll Tudor Manor LANO Bolero Campus X-treme Chiselhurst Greenfield Havana Heathertwist Coll Inspiration 40/50oz Pembridge Twist Rustic Berber Rustic Sensations Scala Scala Tonals Sentinel Startwist Coll Twilight Coll Wilton Naturals Xtra Twist BALTA Berga Birnam Twist Cobblestone Desert Twist Diva Fiesta Fusion High Flyers Gala Cord-all options in stock Rustic Twist Supreme Shepherd Twist Spicy Twist Stainsafe Tweed Stainsafe Comfort Stainsafe Favourite Stainsafe Heathers Stainsafe Olympic Super Wiltax Techno Tempo/Salsa Twisty Versailles BROCKWAY Amore Cavendish Craftsman Collection (Elite/Forte) Cresta 40/Cresta 50 Orion/Orion Major

CORMAR Berwick 40/50 Buchanan Home Counties 42/50 Malabar Oaklands 32 Oaklands 42 Oaklands 50 Pennine Twist Primo Plus Warwick

TARKETT Salsa 14mm Combi-loc - limited stocks Viva 8.5mm Ultra-loc - limited stocks VINYLS Living New Optic Oasis Prestige Rustic Living So Tropical BEAULIEU INTERNATIONAL Adventure Twist Arte Del Ceramic Athena Celtic Stone Vinyl Comfort Grip Vinyl Dublin Durham Twist Fashion/Gallery Grass Collection Heavy Tread I-Twist Isis/Mentu Majestic - limited stocks Natural Life Pronto Selections Sherwood Oak Vinyl Studio Vinyl Sonata Vinyl Supreme Twist 3m/4m Sweet Homes Texalino Sup Vinyl Urban Vinyl laminates Essentials (previously Casa) Cottage - new range

DOMO Absolut Luxury Alpina Auvergne Merino Metropolitan Ocean Breeze Orlando Planet Playground Portofino Scorpio Traditionals Weavers Twist ITC Check Checkmate Concerto Consul Heritage Collection Jaguar - new colours Kreta New Dimensions Palace Sophistication Stainblock Berber Stainblock Heathers Stainblock Tweed TAPIBEL Cachet Chiltern Melody Nevada Reeds Sysoltex Homested/Aran/Crofter Toscana HALO CARPET MILLS Barbados Genua Halifax Padua Panama Salamanca Sydney

We carry other products not listed above, and can also provide a swift special order service on non stock lines. Our reps and sales office would be pleased to answer all enquiries. Our last Price List is dated January/February 2010.

BAJONG Home Twist Supreme Montana Montana Twist Sahara MISCELLANEOUS IVC Master Grip Presto CAVALIER Country Collection Hamlet Parish and Village LEIGH SPINNERS Atlas Velour THOMAS WITTER Innovations C&H Homestyle LVT - planks and tiles

NOW IN STOCK

MEMORY FOAM MATTRESSES AND PILLOWS


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THE STOCKLISTS January 2010

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DID YOU KNOW? STS Flooring Distributors Ltd stock a large range of carpets and carpet tiles via our 5 depots ORPINGTON • CROYDON • WATFORD • CAMBRIDGE • OXFORD (THAME) 08454 341000 08454 342000 01954 781142 01844 213555

NEXT DAY DELIVERY STS GOLDLINE STOCK CARPETS Aston Twist Bernwood Twist Bernwood Supreme Bernwood Forest Bernwood Heather Bernwood Heather Supreme Blenheim Twist 40 Blenheim Twist 50 New Cavendish Cherwell Cord Chislehurst Dorchester Fairfield Twist Gladiator Supreme Harrier Felt Harrier Gel Heathdale Hillcroft Magnum Gel Meadowbrook Medicare Milton Collection Multicare Classic New Valley Twist Orinoco Opus Twist Radley Twist Ravensbury Twist 32/40/50 Ruskin Twist Supersava Twist STS Area Managers Rachel Sherwood 07801 762724 Sarah Haworth-Holman 07738 329714 North/East London, Berkshire, Beds, Bucks, Herts, Middlesex, Northants, Oxfordshire, Warwickshire

LANO STOCK CARPETS Bolero Chislehurst Fairfield Twist Havanna Heather Twist Heather Twist Supreme Pembridge Twist Rustic Berber Sapphire Startwist Startwist Supreme Twilight CORMAR STOCK CARPETS Berwick 40/50 Malabar Natural Berber Twist New Hampshire 32 New Hampshire 42 New Oaklands 32/42/50 Primo Plus Primo Tweeds Primo Ultima BALTA STOCK CARPETS New Shepherd Twist EDEL TELENZO Orinoco

PRICE LIST DATE JULY 2009 CARPET STOCK TILES Ascot Beckenham Cheltenham Clipper Croydon Croydon Stripe Inspiration Keston Latour New Horizons Saturn Selsdon Tivoli 24 STOCK UNDERLAYS Goldtred Collection Cirrus Cumulus Nimbus Silver Lining Cloud Nine Contract Cloud Nine Super Contract Durafit 500 Durafit 650 Cosi 8mm & 10mm Heatflow Collection Roma Blue Heaven Willow Green Treadmore

Peter Gregor y 07789 770093

Vicky Langley 07962 646847

Essex, Cambs, Suffolk, Norfolk

SE London, Kent, E Sussex

John Batts 07711 735638

Ian Mellor 07801 762720

Beds, E Berks, Bucks, Middx, N Hants, N Surrey (retail) Oxfordshire & North Wiltshire

SW London, W Sussex, Berks, Hants, Surrey

Dana Baldock 07801 762725

Wiltshire, Gloucestershire & Bristol

SE London, Kent, E Sussex, Part Essex

Paul Jones 07801 762719


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Is your existing website letting your business down? Do you still not have a ‘proper’ website?

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You can re-direct internet users from your current web address or set-up a new domain name.

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4 January 2010

FlooringNews Vorwerk wraps up a new berber Nomada from Vorwerk Carpets catches the berber essence and serves it up with fresh attitude.

The 100% pure wool loop pile features a two-tone wrap around thread that creates nubs of lighter wool to create real depth of texture to the carpet. Available in nine warm tones, ranging from cream through to a deep burgundy red, Nomada delivers a unique take on a traditional carpet, working equally well in both traditional and contemporary settings. “Nomada reflects Vorwerk Carpets’ approach to residential carpet, adding a splash of inspiration to create a truly unique product,” says Ian Hammond, Sales Director UK. “Joining a portfolio of stunning styles and represented in our Premium Tower Display, the carpet allows independent and specialist retailers the chance to negotiate valuable extra sales through capturing a segment of the market that has a strong sense of style.” Available in a five-metre width and tufted with a seven-mm pile thickness, Nomada achieves a Class 22 wear rating is certified by TUV, meets the CE EN 1307 standard and is approved as a carpet for a better living environment by GUT.

Reflecting the lifestyle-driven ethos behind Vorwerk Carpets’ residential offering, the elegant premium Tower Display stands tall, occupying a small footprint to maximise shop floor space. Samples on the display have been carefully selected to stand out in terms of colour and texture, bringing a unique feel to the stand and making it a focal point of the store. T 020 7096 5090

www.vorwerkcarpets.co.uk

Water works at Axminster Hugh Fearnley-Whittingstall, environmentalist and celebrity TV chef, was guest of honour at the launch of Axminster Carpets’ revolutionary new Water Recycling Plant. Sited at their mill in Buckfast on the edge of Dartmoor, the Company has traditionally used water from the local River Dart to wash greasy wool prior to the spinning process as well as dyeing yarn. Previously the waste water from the manufacturing processes would be discharged and treated by the local water authority, but Axminster Carpets has invested in excess of £2m in a brand new facility engineered to convert its waste water back to a level where it can be completely reused. Now, 95% of their waste water, over 2 million litres per week, will be piped back into the plant processes without entering the eco-system after having all the contaminants removed. The residual waste is being converted to bio-fuel with the long term plan to use this to power the company’s lorry fleet and the manufacturing plant.

Hugh Fearnley-Whittingstall (right) talks with Josh Dutfield, Axminster MD (centre) and Simon Dutfield, Chairman.

The commissioning of this new water treatment plant represents Axminster Carpets’ ongoing strategy to minimise the impact of its yarn spinning and carpet manufacturing processes on the environment.The company’s vision is to become the industry leader in sustainable low carbon manufacturing to support its ‘Natural, British, Beautiful’ ethos. Hugh Fearnley-Whittingstall stated at the launch ceremony that it was a ‘bold investment, with high economic and environmental benefits’ he went on to say that ‘Axminster Carpets were to be applauded for taking a leading role and for being a responsible manufacturer’

Josh Dutfield, Axminster Carpets Group Managing Director, responded by saying that it was a ‘win win situation’. ‘As a Company who takes environmental issues very seriously we can see that any investment of this type is not only good for the Planet, but also pays back many times over in cost savings to the business’. ‘We have recently launched the first Carbon Neutral range of carpets branded Swaledale, and following an independent assessment of our carbon footprint our plan is to reduce our carbon emissions ahead of Government targets and to be a leader in our industry’ T 01297 630651

from The Stocklists

www.axminster-carpets.co.uk

January 2010

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News Expert approach to Harrogate Harrogate’s Flooring Show has set out a new approach to the hall layout to “bring back the professionalism and expertise” to the September event, say organisers. In a new move, Hall B has been designated for demonstrations plus contract and non-carpet products. A large area is available for installation, product and tool demonstrations which will be supported by the Contract Flooring Association and the National Institute of Carpet and Floorlayers. Master fitter Steve Ramsden and top installers demonstrate their expertise.

“We want to make a real feature of sharing skills in the flooring industry and create an area where professionals can exchange expertise and information’, says show organiser David Wildman. Plans include a ‘Test the Expert’ feature and scheduled demonstration events.The show had become a little unfocussed and confusing. We want to have better organisation for visitors and exhibitors so that they can get the most out of the event,” said David.

Halls A, C & M will be predominantly focussed on carpets and rugs with Hall B reserved for contract flooring, smooth flooring, wood laminate and vinyl, tools and accessories. Many of these activities were previously held in Hall Q which was more difficult to access from the main exhibition area. The momentum behind the Harrogate event has continued to build with strong support from major flooring companies. More than 50 exhibitors have already signed and over a dozen more have reservations – a position well ahead of target according to organisers.

“Many of the major players in the sector have already committed and we are planning an exciting event to inject new life into the format and increase its relevance to the widest possible audience,” says David Wildman.The event has also launched its new website with a list of exhibitors to date and other information including the floor plans at www.harrogateflooringshow.net T 01423 779967 www.harrogateflooringshow.net

Your knees need this As all contractors know, continuous kneeling down puts enormous pressure on your knees and periods of absence due to chronic joint injuries are a real possibility, costing time and money. However, there is an answer in Redbacks, the latest generation of knee pads designed to bring protection and reduce the chances of injury for flooring installers. Exclusively available through your local Floorwise distributor, Redbacks bring unrivalled cushioning for the knee and are engineered to last 10 times longer than foam pads.

Redbacks protect knees through the patented Matrix Impact System™, which is composed of a tubular matrix holding a spring in place.The critical positioning of the spring provides a large uniform area to take the pressure of kneeling and disperse it evenly through the structure and into the ground.The matrix itself is curved to contour around the knee and prevent rocking but also has enough movement to allow for small muscle contractions and the shifting of the kneecap under pressure.The result is comfort ‘under knee’ and protection where you need it most. In fact, so good is the Matrix impact system that Redbacks are 70% better at absorbing the force of a human subject when walking on the knee than any slide-in knee pad currently on the market. Redbacks are cheaper than many leading kneepad brands on the market, once again bringing excellent value from your local Floorwise stockist.

T 01509 673974

www.floorwise.co.uk

IVC updates appearance As part of it’s on-going strategy to adapt and develop its business model to offer the complete product and service package to its customers, IVC Group has given a new look and name to it’s commercial flooring division – itec® contract floors.

Itec® replaces the previous Q-Pro brand and is supported by a fresh new look that will appear in all literature and sampling from the manufacturer. As part of a global realignment strategy, the itec® brand will help to strengthen IVC Group’s position within the commercial sector.

Francis Debrabandere, Commercial Director, explains: “In 2010 we have exciting plans for IVC which will be rolled out in the coming months. One such plan is to build our presence in the contract sector and while we offer excellent commercial products, our Q-Pro range was little known in the UK.Therefore, we have taken the step to rebrand to itec® to create a future proof image that will also focus the mind of contractors, specifiers and designers on our excellent commercial product offering.” T +32 5665 3211 www.ivcgroup.com 32

January 2010

FlooringNews


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News Tragic death of Pierre Lano The tragic death of Pierre Lano has saddened and shocked the flooring industry across Europe after the highly respected and inspirational entrepreneur took his own life on December 9. He was aged 65. ‘Pierre Lano was one of the most charismatic and energetic people in the flooring business,” said David Spragg of The Stocklists. “He cared deeply about the industry and the people in it. He made time to talk to everyone no matter how busy he was. His cheerfulness and enthusiasm for life makes his death all the more of a shock.” Pierre Lano was born on August 23, 1944 in Harelbeke and in 1970 he took over the family textile business. He positioned the company in a number of profitable niche markets where quality and service are important.The company grew into a major player with worldwide recognition.

He was proud of his company that he built up to a “state of the art” model within the sector. In his private life as well as in business, he managed to build bridges. In his factories, he knew almost all 500 employees by name. Many have been working for him their entire career. He encouraged his people to perform to the best of their abilities.

In 2008 his company also suffered the problems the whole textile industry was confronted with. At the end of 2008 Pierre Lano transferred all his operational responsibilities to the professional management that he had gathered around him and he retired to the level of the Board of Directors. He advised and shared his knowledge and experience. As he already stated in 2005: “I delegate a lot, that’s the good side of my political mandate. Due to my absences, I was obliged to ensure that there was a strong management that could take decisions.” Since early 2009, Lano focused on its strategic repositioning. Encouraging results from this exercise confirm that the right choices were made. He was not only active as a textile entrepreneur but was also a long time mayor and Member of Parliament. Pierre Lano was known as a flamboyant and social character. With grief we say goodbye to a driven entrepreneur and the inspirer of the Lano Group. Messages of condolence may be sent to condolences@lano.be

Floorsites

Plug-in an ‘instant’ flooring industry website for just £390 set-up + £90 per year

Flooring stores don’t generally need elaborate websites – most of the time, visitors are just trying to find out your phone number, your opening hours or where they can park! Or they’re just checking you out to see how professional you look. Here’s the quick fix! Check out our

dummy site at www.thestocklists.com/floorsites

Ulster invests £30m to fund future success As part of its continued investment programme Ulster Carpets have committed to spending £30m constructing a UK-based state of the art manufacturing facility in Portadown at its Seagoe site, setting an industry standard for sustainable 21st century manufacturing. The first phase of this development is the completion of a new Distribution Centre in February 2010, ensuring that Ulster continue to exceed the high level of customer service and reliability to the UK Retail market for which they are renowned.

During 2009 Ulster invested £3.5m in key aspects of its business in the UK.This included the installation of two new wilton looms with the capability of weaving 5m wide carpet for its Ulster Velvet and York Wilton ranges, which are now offered in 5 colour matching widths; 5m, 4m, 3m, 2m and 1m, giving a deluxe finish. Ulster’s continual drive to embrace innovative technology is further highlighted with its purchase of a new £0.5m automated assembly-winding machine for Ulster Yarns, its yarnspinning factory at Ravensthorpe Mills,Yorkshire. This is Ulster’s manufacturing centre for raw material and enables them to have total control over the quality of yarn and long term security of supply. Managing Director Nick Coburn said, “Ulster have been successful throughout the years because of our endeavour to listen and act on the needs of our customers and the focus we place on innovation.These factors give us the confidence to invest long term in the UK and Ireland, strengthening our service offering to our key customer base and securing hundreds of high value added local jobs.” 34

T 028 3833 4433 www.ulstercarpets.com

January 2010

FlooringNews


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Treat your customers to a bit of a break‌ British Wool brings luxury and quality to your carpet showroom with this superb Prize Draw promotion. Simply promote British Wool carpet ranges from British Wool licensees and encourage your customers to buy British and enter the Draw!

All they have to do is complete the entry form, then sign, seal and send. All you have to do is take part and you could win one of five Marriott weekend breaks for retailers!

aboutwool.com


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News Cornering the market The new Skiffers from Stairrods (UK) protect skirting corners from scuffing and becoming chipped, whilst ensuring new paintwork and varnish remains pristine and smart.

Shabby paintwork or worn varnish can easily create a negative impression, and the corners of wooden skirting are particularly vulnerable to premature damage caused by vacuum cleaners, floor polishers, suitcases and heavy foot traffic. Whether in a private home or public place, such as a restaurant, guest house or function room, fitting Skiffers will provide useful protection and create an attractive decorative feature.

Cast in solid brass, these attractive corner protectors are available in seven finishes, which complement existing door thresholds, door furniture and stair rods: polished, satin and antique brass, satin nickel, chrome, pewter, and black. There are three alternative sizes, dependent on the depth of the skirting board: 75mm, 117mm and 134mm, which are supplied in packs of six. Each Skiffer is supplied with six screws in a matching finish. These new Skiffers are the latest addition to the extensive range of flooring accessories from Stairrods (UK), and provide an additional opportunity to retailers and fitters alike to add value to a flooring installation. T 01207 591176

www.stairrods.co.uk

Young designers lead the way to NEC National Floor Show organisers have announced a bunch of initiatives for the Birmingham event in September and added a number of new exhibitors including flagship brand Brintons and also adhesives companies Bostik and Sika.

National Floor Show

“The event is progressing well,” says Sunny Patel of UBM. “We plan to put on a show the industry can be proud of, full of exciting feature areas that add business benefits and attract new visitors.” One of the feature areas is a showcase for young designer talent with a presentation by students on various flooring-based courses at Acrington & Rossendale College working with the Interior Design students from Blackburn college. Course tutor Brian Enderwitz commented: “The floorcovering staff and students are very excited to be participating at National Floor Show 2010. Both colleges are keen to explore as many new and traditional concepts in floorcovering as possible. "We have already received promises of product support from many manufacturers and have created a section on our VLE where our learners, Blackburn students and manufacturers can collaborate on the project,” said Brian. "Our apprentices and Diploma students are looking forward to having the chance to translate the design students’ concepts into practical display features.”

In the latest newsletter to the trade, UBM have been quick to answer any prejudice about the NEC venue. Answering a question about whether Birmingham was too big for the floor show they said: “This venue provides us room to grow the show, it does not restrict us in terms of layout, ensuring a level playing field for all exhibitors.The show will take place in halls 9 and 10, we will block off the other halls ensuring that the event is not swallowed up by the larger venue.”

Broad Street is the focus of Birmingham’s social life.

Promote your wholesale business every month in our new Regional Wholesale Distributors Directory

On the social aspects of the location, Sunny comments: “We will implement an exciting social programme, based around the vibrant Broad Street, for those who wish to socialise with colleagues. However, due to all the extra visitors we will be attracting to the show, exhibitors may just wish to put their feet up in the evenings!” The organisers have also been busy putting an accommodation offer together for overnight visitors with rooms at the Hilton Metropole starting at £69 per night. T 020 7921 8415 www.nationalfloorshow.co.uk 36

January 2010

S e e p a g e s 1 1 & 1 3 f o r t h e D i re c t o r y a n d r i n g Diane Martin on 01482 659396 for a listing

FlooringNews


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News A cut above the rest Leading UK tufted carpet manufacturer Cormar Carpets has invested over £1million in its cut length system over the past two years to keep the company at the cutting edge of customer needs.

The latest phase has seen a new conveyor system installed between the warehouse and the cutting tables and the purchase of four new ‘reach’ boom trucks to service the updated system.

“The project provides several benefits for the business and customers,” said Cormar md, David Judge. “The new conveyor link from warehouse to cut lengths machines will halve the journey time for carpet rolls going into and out of the department, increasing cutting rate and capacity.

“The reduced boom truck travelling and new reach trucks will cut traffic conflict in both operational and warehouse areas and will result in local environmental benefits and energy savings. Segregating the boom truck traffic from operational areas also has safety benefits for Cormar employees as it reduces the risk of accident or collision.”

Other improvements include an upgraded state-of-the-art measuring system, new labelling system and developments in IT. An automated roll wrapping mechanism, currently under development, will also contribute to improving the effectiveness of the cutting process. This latest phase follows on from the upgrade to the sortation system in July 2008 which maximised Cormar’s ability to cut, load and ship to tight deadlines. T 01204 881234 www.cormarcarpets.co.uk

Rug creators get gold In November at the House Beautiful Awards, held at The British Film Institute on London’s South Bank, renowned flooring experts FLOR by heuga triumphed with a Gold award for their exciting new Tonal Trends Rugs collection. A smart and beautifully adaptable way to easily design and create your very own customised rug,Tonal Trends offers a mouth-watering range of carefully researched and on-trend colours in a choice of pile textures that allows for multiple combinations and configurations.

A forward-thinking step in accessible, affordable and ultra-stylish rug and carpet solutions, the Tonal Trends collection typifies the ethos of a company that makes modular soft flooring the practical, elegant and sustainable way to transform your home. Managing Director René Nieuwendijk (left) receives the award from designer and awards judge Oliver Heath

A judging panel that included luminaries from the worlds of design, selected Tonal Trends for the top honours in the flooring category because, “It’s creative and easy to use. When tiles wear out or get stained, they are easy to replace. A great choice for a busy family home.” T 0800 4384 2266

www.florbyheuga.com

Ideal Homes show set to inspire Britain’s most loved consumer event;The Ideal Home Show, is to be officially revamped to its former glory in time for the next show, running from the 20th March – 5th April 2010 at London’s Earls Court.

The famous, trend-setting show that made home-making a national passion, will be returning for its 102nd year, with a completely new and revamped format; offering a 17-day long event, packed full of the latest trends, technological advancements, and design innovations; the show embraces social attitudes of 21st Century living.

The new-look Ideal Home Show will explore the world of home interiors and style with a fresh, new inspiring and entertaining show format that combines eight shows in one, offering; Ideal Home Improvements, Ideal Village, Ideal Food, Ideal Gardens, Ideal Shopping, Ideal Woman, Ideal Housewares, Ideal Interiors, as well as expert advice on everything from DIY to fine dining, gadgets and pampering, with a host of celebrity guests across the 17 days; there’s something for the whole family, all rolled into one. 38

January 2010

Next year’s show will take visitors through an exciting and spectacular showcase of inspirational living, unveiling a series of industry first, UK product launches, and interactive features, as well as looking at topical issues such as social housing, homes and property trends, interiors, how to go green in the home and save money, offering inspirational living for everyone, helping consumers achieve their ultimate, Ideal Home.

A spokesperson for the show commented; “The Ideal Home Show is one of Britain’s greatest traditional events.The show is famous for showing people how they can improve their homes as well as how we will all be living in the future. “ The 2010 event takes place across 17 days, at Earls Court from 20th March – 5th April 2010. T 0844 4124650

www.idealhomeshow.co.uk

FlooringNews


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WAREHOUSING SOLUTIONS We have now completed our warehouse modernisation programme and can offer a first class cut wrap and despatch service for any width of carpet up to 5 metres. At Bond Worth Limited we have facilities to warehouse 1000 rolls of broadloom carpet. Our rates are highly competitive so why not give us a call and cut your overheads today? For more information telephone: Peter Mills on 07753 797335.

EXPENSIVE WAREHOUSING? WHY NOT CUT YOUR OVERHEADS

FIND OUT TODAY HOW

BONDWORTH CAN HELP YOU

Bond Worth Limited Townshend Works, Paxton Lane, Kidderminster, Worcestershire DY11 5DF, England Tel: 01562 745000 Fax: 01562 732827 Web: www.bondworth.co.uk from The Stocklists

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News Team GB gets a lift A process operator from Cormar Carpets has qualified for an international fork lift truck competition in Germany, after securing second place in a national challenge organised by fork lift truck manufacturer, Linde Sterling.

Runner up Colin Booth, 33, will be making his debut in the 2010 Stapler Cup Competition for the Linde Sterling English team. They will be up against eight other European teams, all made up of the country’s three best fork lift drivers, and will compete in a series of driving tests. “I am really delighted to be able to represent England and participate in the international competition and I am hoping we win!” says Colin, who has been driving fork lifts for the last seven years and joined Cormar four years ago.

“I won the first heat of the regional competition and then went forward to the national final. The Linde Sterling training centre, in Westhoughton, was transformed into a complex maze of disciplines which included steering, stacking, de-stacking, precision and careful transportation, and finally time trails. And I came second.” One of the best known names in UK carpet manufacture, Cormar operates from two mills – Holme Mill in Ramsbottom and Brookhouse Mill in Greenmount and has been supplying retailers and wholesalers in the UK and Ireland with affordable and practical ranges for more than 50 years – that’s why over one million customers choose Cormar Carpets every year. T 01204 881234 www.cormarcarpets.co.uk

Cyber showcase for Foxi Ratcliffe's Underlays have launched a new website, dedicated to the promotion of Foxi Rug Underlay.This product has been in the Ratcliffe stable for almost 10 years now and it remains a very popular anti-slip solution for all types of rugs. Retailers can buy the product in pre-cut pieces or in one of four roll widths.The website is designed to help both trade and public visitors source Foxi. Individuals will be pointed in the direction of their nearest stockist as Ratcliffe's do not sell directly to the public. Sales during 2009 were slightly up on the previous year and another initiative, consumer magazine advertising, should further help keep the product in the public's eye. Richard Ratcliffe, Director, said that before too long the links page will list as many Foxi stockists as possible and make consumer sourcing even easier. T 01282 421026 www.foxirugtamer.co.uk

Carbon positive position for Kronospan Two internationally recognised environmental standards, which cement those certified as leaders in sustainability, have been awarded to Kronospan. The producer of high quality wood-based panels and associated products has had its carbon footprint independently measured and certified by BlueGreen Carbon, and can now officially supply Carbon Positive chipboard products. Kronospan has also achieved CARB low formaldehyde accreditation, further demonstrating its uncompromising commitment to the environment. Kronospan manufactures its panels in the UK using wood sourced from FSC certified sustainable forests and recycled wood to produce MDF, chipboard and melamine faced panels for use in domestic and commercial kitchens, bathrooms and flooring systems. The BlueGreen Carbon standard, awarded for all chipboard products, recognises Kronospan’s carbon mitigation policy which has been in place at its UK manufacturing site for almost a decade.

Iain Ferguson, environmental manager at Kronospan, explains: “Over the past 10 years we’ve invested upwards of £15 million in making our processes more environmentally friendly. We looked at how we could use materials differently, cleaned up the materials coming in to the factory and removed any contaminants. 40

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“We’ve worked with our whole supply chain to make sure that at every stage of the sourcing process there are consistent quality protocols in place, ultimately encouraging our suppliers to improve the standard of materials sent to us. For this reason we didn’t need any environmental ‘credits’ or to offset any extra carbon to achieve the BlueGreen Carbon standard as our processes were already so sustainable.” Earlier this year Kronospan was also awarded the CARB accreditation, a US-based standard which recognises manufacturers that produce MDF panels with a far lower content of formaldehyde than the industry standard. Kronospan achieved both phase one and phase two of the accreditation, and MDF panels meeting these criteria are in production for retailers throughout Europe, further improving the company’s sustainability arsenal and complementing it’s carbon positive status.

Iain continues:“As sustainability issues continue to top the specification agenda, more and more customers are asking for proof that our environmental systems are robust. We’ve always had incredibly high sustainability standards, but to have this recognized by official third party organisations reassures our customers that our products and processes operate with the utmost respect for, and minimal possible impact on, the environment.” T 01691 773361

www.kronospan.co.uk

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News Plush planks from Kährs Kährs has launched its first exclusive range of wood floors from the new Supreme Collection. Featuring a stunning traditional plank design, the new 20mm Oak Grande Collection is offered in dimensions previously not available in a modern multi-layered format. It includes a variety of styles and colour variations, for the most ambitious interior designs; all options are crafted from the finest sustainable oak, using modern eco-friendly methods, whilst also providing Kährs high performance. Introduction of the new Avenue and Elegance ‘Supreme’ Collections will follow later in the year.

Striking both in scale and beauty, floors from the Grande Collection measure 2800mm long by 260mm wide and have a thickness of 20mm. Eight different finishes span the colour spectrum, from blue/silver toned Grande Maison to ebony toned Grande Imperial, with each group receiving an individual surface treatment to enhance the timber’s grain and tactility. Bespoke methods including handscraping, surface smoking, black/white washing and brushing are used in combination with a range of different stains and natural oil treatments to create a collection of floors which will lift any interior.

All floors throughout the Collection feature an eco-friendly construction; crafted from sustainable Oak, Kährs original multi-layered construction uses hardwood down to the joint only, with fast-growing timber below. Whilst it can be refurbished in exactly the same way as a solid floor, its criss-cross build has additional performance as well as eco benefits, including 75% greater stability. All floors are also offered with a 30-year guarantee. T 023 9245 3045 www.kahrs.co.uk.

from The Stocklists

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DOMOTEX 2010 FLOORING’S FESTIVAL OF DESIGN Lasting four days, embracing 13 halls and boasting some 1,400 exhibitors from Europe and the rest of the world, Domotex Hannover is all set to be the biggest event of the flooring business in 2010 - and a major driver of sales growth.

Organisers say Domotex is the only place where all the major suppliers come together every year to present the complete range of floor coverings available worldwide.The show regularly gets top marks from visitors for the quality of its exhibits and the international breadth of its coverage.

Open between January 16 and 19, the show has significant innovations such as an improved site layout, the new-look contractworld and new formats for some of the special displays, attending the show is once again an absolute must for all industry professionals. “The trade acknowledges the event to be the leading international trade fair for this sector", says Stephan Ph. Kühne, member of the Board of Deutsche Messe AG. "Trade fairs reflect market trends, so we can see the general uncertainty about the current economic situation.Yet it is precisely during difficult times such as these that Domotex becomes really important. It has a major role to play in providing guidance and impetus for future growth.”

A number of important changes have been introduced for Domotex Hannover which include a revised hall layout, with the displays of hand-made carpets and rugs now concentrated in Halls 19 to 23 and accessible directly from entrance Nord 1.There is also a direct link to Hall 21 via entrance West.The overall effect of the reorganization is to make it quicker and easier for visitors to reach the various display areas at the show.

Hall 4, Stand E02 in ContractWorld zone Ian Hammond +44 7768 404861

The FloorForum is an impressive showplace for contemporary carpets and invites visitors to explore the colours, materials and designs that will set the trend in floor coverings for the season ahead.

Hall 3, Stand B63 Joanna Ramsden +44 7908 224011

Hall 6, Stand G42 Jonathan Davies +44 7836 701326

FloorForum – leading in design

One of the unrivalled delights of Domotex is FloorForum – a showcase of the very best in design in the flooring sector that takes over the centre of Hall 3 and is always unmissable. The four trend themes of the 2010/2011 season are: Authentic, Dramatic, Decorative and Exclusive.The internationally acclaimed designer Ulf Moritz will be responsible for creating the setting for these installations at Domotex.

The FloorForum is an impressive showplace for contemporary carpets and invites visitors to explore the colours, materials and designs that will set the trend in floor coverings for the season ahead. 42

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Hall 6, Stand E42 Lesley Inman +44 7703 337989

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Show date Show venue Opening hours

16 - 19 January 2010 Exhibition Grounds, 30521 Hannover, German y Daily - 9 am to 6 pm

NORD 3

NORD 2

WEST 3

NORD 1 20

2

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3

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23

4 IC 5 CC

Hall 3, Stand A55 floorforum Jeremy Nichols +44 7968 362371

6

Hall 6, Stand C46

Robert Witherington +44 7917 100505

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Hall 7 Stand A45 Paul Marsh +44 791007612

Hall 4, Stand A21 Tony Mauriello +44 780 702 7443

DISPLAY CATEGORIES

Textile and resilient floorcoverings, woven carpets/area rugs (machine-made). Halls 2, 3, 4, 5, 6

Carpets / rugs (hand-made) knotted, woven, tufted. Halls 3, 19, 20, 21, 22, 23 Wood & Parquet flooring. Halls 8, 9

Laying skills, cleaning and application technologies, presentation of goods. Halls 6, 7, 8, 9

Hall 6, Stand A26

Francis Debrabandere from The Stocklists

Stocklists The

Meet us at Domotex

Diane Martin and David Spragg will be at the event on Saturday and Sunday - January 16 & 17 - call +44 7595 89 5177

Laminated coverings. Hall 7 Contractworld. Hall 4 Ceramic tiles. Hall 4

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DOMOTEX 2010 Interfloor builds on success Interfloor’s incredible success at last year’s Domotex exhibition in Hannover, Germany resulted in a huge increase in trade from the Middle East and Asia.

And despite the recession, Domotex 2010 looks set to be equally successful as Interfloor establishes new partnerships to expand into high-growth markets around the world.The Company has been particularly successful in the hotel and leisure segment and has become the preferred underlay supplier for major international hotel chains including Hilton, Marriott, Hyatt and Intercontinental. “Our international success has been based on the enduring strength of our brands, product quality, customer service and growing range. Major customers around the world know that they can rely on Interfloor to provide the optimum solution for underlay and flooring accessories wherever they do business.” said marketing director Steve Woodhead. Interfloor will be featuring the extended range of Stikatak adhesives as well as a broad range of Tredaire and Duralay underlays for the international contract market.

To find out more, and view Interfloor products, visit stand A45 in Hall 7 at Domotex 2010 in Hannover. T 01706 213131 www.realunderlay.com

Associated Weavers launch Home Twist - a versatile range for homes of all shapes and sizes!

Ring in the new Associated Weavers UK are showing more than 40 ranges in Hannover which include a portfolio of 14 new collections to ensure a strong start to the New Year. “We guarantee there is something for everyone,” says AW’s Steve Elliott. The breadth of AW’s offering is demonstrated by the launch of top-end Cashmere Berber for a little luxury, while new Home Twist is an attractively priced all-purpose range which is set to be a best seller.

Home Twist is a versatile 100% polypropylene twist which will be available in 12 colours and with two backings – ActionBac and comfort felt – in 4 and 5m widths and it is part of AW’s popular Stainaway Collection with a 10-year warranty.

Other products within this Collection which will be seen for the first time in Hannover, include Crossland Berber, made from 85% polypropylene and 15% polyamide to create a robust carpet available in 2.5, 4 and 5m widths plus Country Berber and Smart & Casual. The launch of Simply Stunning completes the list of Stainaway Collection newcomers with a saxony in 12 colours. Associated Weavers are on stand G42 in Hall 6 at Hannover. T 01422 431100 www.associatedweavers.net

Carpet with a bamboo twist Lano Carpets will launch new residential ranges at this year’s Domotex. Designed to bring a combination of quality and value which include one very special introduction... Made using 40% bamboo fibre, mixed with nylon, the Bamboo collection represents a major step forward for carpet. Initially available in 28 colours to ensure widespread appeal, the bamboo content of the carpet is also 100% biodegradable and helps to regulate humidity within the room.

With a soft and luxurious texture, this twisted cut pile carpet will be exhibited alongside Fairfield. Previewed at the National Floor Show and with Domotex acting as its European debut, Fairfield captures the trend for deep luxurious textures while also being easy to care for. Available in 14 fashionable colours and in a 35oz/yd2 quality, the four-metre wide carpet is made from 100% polypropylene and features a 10-year stain resistance warranty, making it ideal for all areas of the home. “Fairfield sets a fashion-led approach for high quality polypropylene carpet,” says Birger Karlsson, UK and Ireland Sales Manager. “Ideal for those looking for a statement rather than a muted backdrop, Fairfield joins other high quality polypropylene ranges such as Startwist and Heathertwist.”

Lano Carpets’ range of polypropylene carpets, as well as the luxurious Ultimo collection and other ranges within the portfolio will be on show at Domotex, along with revisions and additions to the Lano Flooring Solution contract flooring portfolio.Visit Lano Carpets in Hall 5 on Stand E18. T 00800 5266 5266 www.lano.com 44

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Carpenter weighs in Polyurethane underlay manufacturer, Carpenter, will be showing its two new heavy density underlays, Extrastep and Ultrastep, at Domotex. Extrastep is a 6mm thick polyurethane underlay that has been specifically developed for the European domestic and the UK contract markets. National sales manager Helen Rowberry said: "We are aware that Europe has a taste for thinner and denser underlays so Extrastep is ideal and we have great hopes for it. It is recommended for doublestick installations and also has IMO Wheelmark certification for use in the cruise liner sector. We have already made an impact with UK contractors since launching Extrastep at Harrogate.”

Ultrastep is the same heavy density polyurethane but is 9mm thick and aimed at applications demanding a more luxurious underlay product. Like Extrastep, it can be used for both stretchfit or doublestick installations.

Laneve launched for wool integrity

T 01457 861141 www.carpenter.ltd.uk

The Laneve brand offers additional independently verified assurances around the integrity, traceability and sustainability of the wool.

Carpenter is a new member of the Contract Flooring Association and will be introducing both underlays as 180kg per cubic metre, probably the heaviest density carpet underlays available, to the CFA Membership.

The ability to totally manage wool in an integrated supply chain enables greater differentiation of New Zealand Wool. Recognising the benefits this brings to the market, Wools of New Zealand will launch its new integrity mark, Laneve, at Domotex. While the Wools of New Zealand brand relates to the attributes of the carpet, Laneve relates to the attributes associated with the wool itself from farm gate to retail outlet. The Wools of New Zealand stand at Domotex will be exhibiting a number of Laneve collections from manufacturers who have signed up to the new programme.

Three carpets are to be laid on the stand – the feature carpet is a patterned wilton made by Tisca of Switzerland, with a floral design inspired by the alpine “Frauenschuh” or ‘ladies slipper’ as it is known in the UK. The four colours utilised are from the Wools of New Zealand 2010 colour palette. The Laneve wool yarn has been supplied by the Danish spinner Danspin. The 2011 colour forecast encompassing an inspirational palette of 100 hues illustrating New Zealand wool’s natural benefit regarding clarity of colour will be exhibited. Visit Wools of New Zealand at Domotex in Hall 3 Stand B63

T 01943 603888 www.woolsnz.com

from The Stocklists

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Flower on Flooring News Inside the Internet

As the Internet has expanded beyond all expectations, so it is becoming increasingly of interest to the business world and offering a growing number of opportunities, either to provide add-on sales or increase efficiency by automating processes such as customer enquiries.The traditional world of retailing still needs the same interpersonal skills required to maintain customer loyalty, but these can now be complemented by attracting enquiries and orders through dedicated websites.

One of the most recent initiatives to focus on the flooring industry is www.beautifulflooring.co.uk, which has been designed to allow consumers to view a wide selection of products online and then direct them to their nearest flooring retailer. Launched by Bond Retail Marketing as an industry-wide facility, it features all 38 of the buying group's members and a recruitment drive is ongoing to sign up retailers in various areas around the UK.

Following developmental work in partnership with manufacturers and suppliers of carpet, smooth flooring and rugs, visitors to the site will be able to view 950 carpets and up to 200 options of vinyl, laminate, solid wood and LVT designs. In addition to showing approximately 2800 rug options, the website will also allow consumers to create bespoke versions, choosing their own colour and type of structure.These can then be viewed in situ within a choice of 10 different room settings to provide a virtual representation and allow consumers to gauge the effect of their creations.

The choice of floor coverings featured on the website will be exclusive and unbranded, with dedicated displays within member stores replicating the online offering of carpet and smooth flooring. Samples of these will also be available to order, delivered in 48 hours.

The Carpet Foundation reports that visitor numbers to its website www.carpetfoundation.com have jumped from 33,000 as recently as 2007 to over 100,000 at the end of November 2009. One in three visits results in a search for the nearest retailer, while the most popular pages are from the ‘Buying a Carpet’ section, where consumers source information and advice, increasingly staying longer and viewing more pages.

www.beautifulflooring.co.uk

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The CF also recently offered all registered specialists a free one page website on the site and the facility to update whenever required at no extra cost. Members can now not only benefit directly from increased visitor numbers but can also track how many consumers visit their page, view their profile and look for directions to their business, the foundation states. Plans for 2010 include more initiatives, such as pay per click, to drive more traffic to the site to the benefit of industry members, while continuing to direct consumers to retailers to receive professional advice and service.

www.kahrs.com/uk

Individual manufacturers have been equally active online, as can be seen by the example of Kährs: 'The Internet is a great resource and retailers that are quick to embrace modern technology have huge capacity for potential ‘e-tail’ growth,' said Harvey Booth, UK sales manager. 'Dedicated retail websites allow companies to advertise themselves, their services and their products to a far wider audience, and the inclusion of customer feedback and references gives further ‘third party’ endorsement.With many consumers now checking out websites before visiting a shop, this first impression is incredibly valuable!'

He highlighted additional advantages, such as providing access to PDF brochures that save on printing and postage costs, while allowing manufacturers to provide instant additional support to trade customers while delivering a consistent message. 'Our own initiatives include an extensive professional website resource, Kährs official internet dealer scheme, which provides further support to both the retailer and consumer, and a virtual showroom where visitors can lay a floor online. All can be accessed via www.kahrs.co.uk,' Booth concluded.

Ulster Carpets is another manufacturer with a comprehensive online offering, using it to show its latest current ranges and designs to consumers. In addition to searching for appropriate ranges, styles or colours, co-ordinating and complimentary products can also be found. After accessing the company's latest catalogue, samples for delivery within two or three working days can be ordered. Consumers are also directed to their nearest retailer and can view

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News by Dennis Flower www.carpetfoundation.com

installation and aftercare advice, or email questions to the company. From a trade perspective, registered retailers can view stocks, reserve or order stock and track orders. Replicating Ulster's customer services helpline, its online facility is accessible 24 hours a day, 7 days per week, the company stated.

Discussing the rise of online retail sales, Nick Pratt of Sitemakers said that this has now moved on from CDs, books and electrical items to include those products that are tailored to the customer's needs, such as flooring. 'Carpet in particular is one product that is difficult to sell online without human intervention. But this does not mean that there is no place for the Internet in this process,' he said. 'This is where multi-channel retailing makes sense. Here we see customers maybe starting a transaction in-store, continuing their research online, and possibly going back to the website to complete the transaction.

sell their products will protect their own market share and take a slice form others who don’t.' Laura Cohen, marketing manager of yourfloors.co.uk agreed that an Internet presence can enhance sales: 'Your online store is open when the high street store is closed. It’s about embracing change and understanding the web and how to use it to your advantage which many flooring retailers are now doing.' With more consumers wishing to shop online and more flooring retailers embracing this technology, Cohen stated that additional sales can be generated through either direct orders or encouraging consumers to visit the store. 'I predict more and more independent flooring retailers will have an online presence either via a brochure site driving consumers in store or an e-commerce site which they have independently developed or through a group’s portal.We are currently working on further enhancements such as offering fitting and accessories online which will make yourfloors.co.uk a one stop shop for consumers, increase the average basket size and create additional sales,' she said. Another online flooring facility is that of www.carpetinfo.co.uk, designed as a consumer-facing resource aiming to provide unbiased information on carpet for homeowners. Its various features include neutral information on fibre types, styles, colour and texture, as well as care advice, and also includes a comprehensive retailer listing, sorted by geographical region, to provide access to local specialists. Retailers featured on the site benefit from association with helpful advice, rather than sales-driven patter, the organiser stated. It also allows consumers to request brochures from manufacturers, as well as read in-depth articles on relevant flooring topics.

'Maybe they complete the transaction in-store, but carry out all of their research online.Whatever the balance, the customer has the choice to communicate with their supplier in the ways that are most convenient for them at any particular point. Flooring and carpet retailers who adopt these multi-channel retailing principles to help www.yourfloors.co.uk www.thestocklists.com/floorsites

The Stocklists magazine offers retailers a budget option to get representation on the net with their Floorsites package at just £390 plus £90 per year. The service provides ready-made flooring industry websites which have the retailer’s details such as contact and location information and opening hours embedded within it. An example can be seen at http://www.thestocklists.com/floorsites Floorsites have standard pages to help consumers with infomation about different flooring types. Retailers can customise the sites with their own text and pictures - or just leave it pretty much as it is.

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Stand out from the crowd and have a say in the future of your industry

www.nicfltd.org.uk

The NICF covers all types of flooring including carpet, laminate, luxury vinyl tile, timber and sheet vinyl fitting, and are the driving force behind raising standards of floor covering installation. By supporting the NICF and becoming an active member you can have a voice in the future of your chosen industry along with all the other benefits you see listed below:

• Enhance your company image • Free listing on the NICF website and broaden your opportunities for work • Free business support helpline with Croner Consulting • Technical advice line • Great discounts on FITA training courses • Discounts on quality workwear and tools • Keep up to date with industry news with Free subscriptions to Stocklists and the Contract Flooring Journal • Free newsletter

NICF 4c St. Mary’s Place, The Lace Market, Nottingham NG1 1PH Tel: 0115 958 3077 Fax: 0115 941 2238 Email: info@nicfltd.org.uk

Sharpen up your fitting skills with fita Are you working in the flooring industry but need further skills to widen your client base? Or perhaps you are a new beginner in flooring and need training to go one step further? If so, then why not contact FITA, the Flooring Industry Training Association. Co-founded by the Contract Flooring Association (CFA) and the National Institute of Carpet and Floorlayers (NICF), FITA has courses to suit not only real beginners just getting started in the industry but upskilling courses aimed towards seasoned professionals too!

BOO K EA RLY TO

AVO ID D ISAP POIN TME NT

FITA has a fully equipped training centre at Loughborough in Leicestershire. Our wide range of courses are presented by experienced instructors with specialist knowledge of the flooring industry. All course content can be used as evidence towards an NVQ in Floorcoverings.

Visit www.fita.co.uk for details of all FITA training courses available along with our booking form which is available for download. CALL TODAY FOR MORE INFORMATION ON:

0115 950 6836 or visit www.fita.co.uk

FITA - kindly sponsored by

Fita Training Centre Loughborough Unit 10, Windmill Road Loughborough Leicestershire LE11 1RA. 48

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The British Wool column British Wool choose ‘Naturally Green’ for New Year promotions

Naturally Green – the new campaign for British Wool at leading trade shows.

The New Year always begins with a rush of activity for the BWMB marketing team as it heads on to the road to promote British Wool at leading international trade shows. As the market for British Wool is international, the need to attend trade shows in other countries is fundamental to maintaining the brand across the world. “In recent years we have become aware that it is important to be seen at major trade events and fly the flag for British Wool and the products made from it,” explained Richard Poole, European Business Manager at the BWMB. The BWMB see their role as multi-faceted, connecting people within the industry globally, informing them about UK grown wool and the best breeds to use for products, educating people about wool generally and also promoting British Wool carpet ranges made by their licensees. The BWMB has rolled out a series of new marketing campaigns to help promote British Wool and the latest - the ‘Naturally Green’ campaign will showcase their leading role in positioning wool as the environmentally favourable fibre for carpet. The campaign will form a major part of their activities at both Domotex in Germany and Surfaces in Las Vegas.

British Wool attend Domotex 2010

At Domotex 2010 the BWMB operate a business-centre style stand for British Wool licensees including merchants, spinners and manufacturers whilst promoting the fibre as the natural, sustainable fibre for carpet under the ‘Naturally Green’ campaign. The recent Life Cycle Analysis (LCA) Study completed to ISO 14040 by Leeds University has provided British Wool with valuable credibility and vital information for the industry at a time when many manufacturers are looking to address the environmental status of their products and their business. The BWMB has attached the LCA to their platinum quality assurance certification, which will allow manufacturers to have the path of their fibre outlined at every stage from wool auction to finished yarn. “We can guarantee the source of the fibre through the assurance certification system and this will make the LCA a valuable document to manufacturers as they choose to support aspects of their ‘green’ marketing,” Richard Poole, European Business Manager said. The aim is that manufacturers will see the marketing benefit of the Platinum Certificate as adding valuable credibility and quality standards to their products and in the coming year, the BWMB will be promoting this to ensure that retailers understand what it means to their customer. British Wool can be found in Hall 5 The recent LCA backs-up British Wool’s Stand F38.

The Las Vegas carpet experience - Surfaces 2010

British Wool will host a stand with partners Brintons and Axminster Carpets at the leading American show in Las Vegas. “This is very much a product led show for us and we are delighted to have two well-known and highly respected brands accompanying us at this event.” The USA has seen a huge turn to the environmental agenda in the last two years and whilst wool is still a minority fibre for carpet there, it is now attracting a lot of new interest because of its natural origin. “The ‘Naturally Green’ promotion is the perfect message for this market at this time,”Tim Booth, Product Development Manager at the BWMB commented, adding, “Our environmental study will help us position British Wool as the ‘Planet Friendly fibre for Carpet’.” The British Wool ISO 14040 environmental accreditation adds real credibility to the British Wool campaign in a valuable market that is taking a serious stance on ‘green-washing’ – the term given to unproven claims about environmental status. “British Wool, grown on sheep breeds that graze freely in the UK is a natural fibre which has the greenest of beginnings and is the most sustainable fibre available to carpet. Whilst the origin is clearly excellent, we still wanted to offer detail and data to the carpet industry and our LCA report does exactly that.” British Wool can be found on stand 4731. Wool – natural and sustainable

environmental campaign.

from The Stocklists

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Happier New Year Retailers have reasons to be cheerful after surviving the recession

Retailers reported an upbeat attitude to surviving the recession in 2009 with 65% saying circumstances had been better than expected in our end-of-year survey of market conditions taken just before Christmas. Only 25% said it was worse than they feared while just over 5% had a ‘good recession’. And two-thirds of retailers think this year will improve!

The ‘better than expected’ result for 2009 makes you wonder what we were expecting as the survey sample reported very substantially reduced sales. Almost half our respondents said sales were down between 15 and 20% and altogether 76% of our sample reported losses. Almost a third had cut staff hours. But the general sentiment was that the recession had been talked up. “I blame the media,” said a North East retailer. “Many folk think we are desperate for their business and demand big discounts.” Almost 40% of survey respondents said more customers had asked for discounts but there were widespread reports of the quality end of the market holding up well and many retailers have enjoyed fewer orders at higher margins and ended up ahead. “Slashing pricings is suicide unless like certain major groups you inflate then first,” said a West Country retailer. “When times are hard, you must find ways of increasing the margin”. We asked whether suppliers had been helping in 2009 and almost 60% of retailers said suppliers had been ‘a little more helpful’ in terms of pricing during the year – although a similar figure reported that credit control had also been noticeably more aggressive.

But supplier service levels came in for some criticism and the recession appears to have kept some reps off the road. “Some reps are making less calls and one we know has been told to save fuel and visit less frequently – I won’t buy if they don’t come to see me,” said a rural retailer. An Essex retailer said: “Suppliers need to concentrate on maintaining service levels in these tough times.”

Also it was felt that bad debts among some retailers was prejudicing ‘good payers’.This comment came up unprompted from several retailers. A South Yorkshire retailer summarised it: “Suppliers should close accounts who are slow payers and should not supply them on pro forma. Suppliers should support the rest of us who do pay our bills.” Turning to 2010, we’re pleased to report that 65% of retailers expect a much better year - of those, 41% are anticipating slow, steady improvement while 24% suggested the first half would be flat but with a better second half. Only 6% expected further decline in the market.

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“Suppliers need to maintain service levels”

But 94% or respondents said they had no plans to increase staffing levels – a sign of a ‘wait and see’ approach to the economy.

Asked what suppliers could do to help the recovery, 44% selected ‘competitive new products’ as the main driver with only 19% favouring better pricing on existing products. 25% asked for better merchandising and sampling and, maybe surprisingly, only 12% picked easier credit terms as the issue that would make a difference in 2010.

And many in the trade are looking forward to the election! In our ‘soapbox’ section where views are unprompted, it was noticeable how many retailers blamed the Government for many of the past problems. “Gordon Brown should do the country a favour and call the election. Whichever party takes power, it will create confidence.This government is weak and unfocussed. Happier New Year!

Key results

How was it for you?

65% 75% 32% 65% 44%

65% say recession ‘better than expected’ 65

75% report reduced sales in 2009 75 65

32% have reduced staffing levels 75 32

65% expect 2010 to be better 32 65 44

44% say new products will drive recovery 75 44

32

The Stocklists polled 382 retailers throughout the UK during December 2009. Replies and comments are recorded anonymously. Many thanks to all those who took part.

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“When times are hard, you must find ways of increasing the margin”

“A new party in power will create confidence”

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News Raising the standard Manufacturers of market-leading flooring adhesives and floor smoothing underlayments, F. Ball and Co. Ltd., have announced the opening of a new, state-of-the-art training centre at their Cheddleton site. Representing a £1 million investment, the new training facility demonstrates F. Ball’s commitment to raising standards within the flooring industry.To mark its completion, the training centre was used to host a meeting of the Independent Floorcovering Distributors Association (IFDA), who also used the visit to present F. Ball with the association’s ‘Flooring Accessory Supplier of the Year’ Award.

Kevan Tucker, Chairman of the IFDA, presented the trophy to F. Ball Sales Director, David Hibbert, along with a cheque for £250.00 to be donated to a charity of the company’s choice. F. Ball donated the funds to The Donna Louise Hospice in Trentham, Stoke on Trent, which provides respite and end of life care for children with life limiting conditions.

Safety first with wood A new DVD aimed at keeping workers safe in the woodworking industry is available now from the Health and Safety Executive. ‘Health and Safety in the Woodworking Industry’ is aimed primarily at managers and supervisors though the disc will also be of use in training employees to raise awareness of health and safety risks in the workplace.

The DVD shows the importance of a good health and safety strategy for businesses and demonstrates the majority of woodworking machinery accidents are preventable simply by ensuring operators are properly trained and supervised.

It has sections on safe working practices, properly guarded machines, the use of safety devices on the factory floor and the numerous health hazards in the woodworking industry. The scenes on the DVD were formerly available as three separate HSE videos but have now been combined and updated to include new guidance, primarily on the risks from wood dust and how to control them. Tim Small of HSE’s manufacturing sector said: “This DVD contains vital, specialist guidance on how to keep your workforce safe from the inherent dangers of the woodworking industry.” T 0845 3450055 http://books.hse.gov.uk

from The Stocklists

Featuring high-tech conference facilities, meeting rooms and practical demonstration areas, the new centre will commence its programme of training courses in February 2010. Courses will be available to all flooring contractors, and will cover subfloor preparation and adhesive selection, as well as installation advice on F. Ball’s extensive product range. During their course, contractors will also gain hands-on experience of applying F. Ball products in one of the centre’s two innovatively designed demonstration areas.

IFDA members were treated to an exclusive, first-look at the new training centre, along with a tour of the company’s recently completed 30,000ft2 factory extension.The visit coincided with IFDA members voting F. Ball and Co. Ltd ‘Flooring Accessories Supplier of the Year’ for the fourth consecutive year. F. Ball and fellow candidates for the award were judged according to 10 categories, from sales representation and marketing strategy, to delivery service and technical support. F. Ball is currently taking bookings for its 2010 training programme.To register, please visit www.f.-ball.co.uk T 01538 361 633 www.f-ball.co.uk

Design talent competes New Design Britain at Interiors 2010 in Birmingham can be a launch pad for tomorrow's leading designers.The event takes place January 24 - 27 at the NEC Birmingham.

When it comes to training the designers of tomorrow, Britain is a worldleader. Former students from the UK's design colleges can be found in many of the 'designer companies' both here and abroad. However this rich stream of talent brings with it a problem - how does today's new designer stand out from the crowd and attract the attention of their future employer? It was in order to address this industry-wide problem that Interiors took the decision to put its New Design Britain competition, open to graduates and postgraduates, right at the heart of the event as part of its Thinking Space feature area in Hall 2. There are two main categories in the competition: Made in Britain and Designed in Britain. Each of these has four subsections: Furniture, Fabrics, Accessories and Surface Coverings.

"The buzz Thinking Space has created is almost tangible," said UBM's event director Andrew Vaughan. "New Design Britain will be there, alongside Designersblock, the seminar theatre, a collaboration between Birmingham City University and Global Color Research amongst other brand new, mustsee initiatives.” interiors is the UK's largest interiors trade event which attracted 25,000 interiors professionals in January 2009. In the past the event has been very successful at presenting a platform to bring the work of new designers to the attention of key people within the industry.

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Business News Festive cheer for the flooring trade Pre-Christmas trading was reported to be strong as the CBI reported that retail sales were growing at their fastest pace for two years.

The CBI’s monthly and quarterly distributive trades survey found a balance of 13 per cent of retailers reporting higher sales compared to the same period last year – the second consecutive month of rising sales. A balance of 19 per cent said they expected sales to rise further in the remainder of the year. Durable household goods including furniture and carpets – two sectors hit hard by the drop in housing activity – were among the more promising sectors, showing growth for the second month in a row. In addition to a general strengthening of consumer confidence, the return of VAT to 17.5% at the beginning of this year was seen as a factor in motivating major purchases.

“It is reassuring that the high street has a second month of sales growth behind it” Andy Clarke, chairman of the CBI distributive trades panel, and chief operating officer of Asda, said: “It’s reassuring that the high street now has a second month of sales growth behind it, and it looks like December will be even better. A lot of retailers have suffered during 2009, and many are relieved that the year is ending on a more positive note.”

In a pointer to prospects in the first half of 2010 however, optimism among wholesalers was in shorter supply although the sector reported sales rising for the first time in more than a year. A balance of 31 per cent expected sales to fall, a balance of 41 per cent expected their employment levels to fall and a balance of 19 per cent said they expected to invest less in their businesses than they did in the past year.

Selling 100 miles of carpet a week! If you were wondering who has had a ‘good recession’, few will be surprised that Carpetright has prospered following the collapse of its major competitor Allied.

Independent retailers should look away now as Carpetright announced just before Christmas that they were selling 118 miles of 4-metre wide carpet every week in the second half of 2009! “Enough to get from here to Boston,” said Lord Harris – and he wasn’t referring to the distance from London to Lincolnshire!

In addition to the Allied factor, the company cited a recovery in housing markets in Britain and Ireland which boosted profits by 15% to £11m for the half year which ended in October. Carpetright’s margins are revealed by the comparable sales figure for the period of £258m – a 9% increase which shows the the company’s margins are tight but improving. Carpetright opened 39 new stores in the six months to the end of October but closed 18.The total store count at present is over 500.

Most of the company’s recovery came in sales of vinyl flooring and traditional carpet, with laminates and wood floor sales continuing to fall. “Laminates were a fashion, and we were doing about £25m a year but we’re now doing about £10m a year,” said Lord Harris.

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Recession costs flooring £298m The recession has cost the UK Floor Coverings industry £298 million in lost profit in the last year according to new research by market analysts Plimsoll.

David Pattison, senior analyst and author of the Plimsoll Analysis – Floor Coverings, says “The recession has hit the sector hard with more than half of the companies analysed in our new report making less profit than they were a year before.The bill in lost profits stands at £298 million”.

When pressed for a reason for this collapse in the bottom line of companies throughout the market, Pattison suggests, “With demand so subdued and the resultant competition, many companies are unable to charge the price they need to make healthy profit margins. In the absence of pricing power many companies will have to make painful but necessary cutbacks in the next 12 months”. However, the burden of lost profit is not being shared equally as Pattison explains, “610 companies have bore the brunt of the downturn.These companies have seen their profit margins decimated and in the absence of a big upturn in demand will have to cut their cloth accordingly. Watch out for further job losses and closures as these companies look to claw themselves back to profit next year. If they fail to act quickly they could find themselves running out of cash”.

On the other hand, there are still companies getting it right in spite of it all, “Amazingly, there are 112 companies that have maintained or increased their profit margins in the last year. All things considered that’s a pretty good achievement. While some of these companies made cut backs to match their lower sales expectations others have managed the Holy Grail – they have grown their business and increased their profit margins in a recession.Those companies prove that an efficient business selling the right product to the right market can still succeed in the UK floor coverings industry”. The new Plimsoll Industry Analysis – Floor Coverings gives an instant performance rating on the top 1000 companies in the market. Each company has been rated as Strong, Good, Mediocre, Caution or Danger according to their latest performance. A graphical and written analysis will tell you which companies are in trouble and who is getting it right.

Readers of The Stocklists are entitled to a £50 discount of this new special edition of the Plimsoll Industry Analysis – Floor Coverings. Call 01642 626400 and quote reference PR/FN30.

Debt mountain for UK exporters 2009 saw a colossal increase in the value of foreign debt being chased by UK exporters. New data from Lovetts, the law firm specialising in commercial debt recovery and litigation, has found that in the first quarter of the year, businesses were experiencing a shocking 475% increase in the value of debt from overseas customers compared to the same period in 2008. While much focus has been put on tackling late payment amongst businesses in the UK, the new data shows how exporters need to be just as vigilant when dealing with overseas customers. While Q1 saw almost a five fold increase in the value of foreign debt being chased for payment, as the year has progressed, the levels of debt have decreased, although they are still substantial increases on 2008. In Quarter 2 2009, the year on year increase in the value of overseas debt being chased had come down to 103% and in Q3 2009 it has reduced further to a 30.6% year on year rise.

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oice V

OF THE TRADE

John Hopkins

Chairman, O2H2 Flooring Consultants

The main challenge today is obtaining finance and maintaining cashflow and dealing with companies who ask for more and more discounts and extended payment arrangements.

What’s your favourite flooring product?

A good quality 80/20 wool/nylon plain coloured cut-pile carpet.

Which product or product type is past its sell by date now do you think? Cheap laminate flooring.

Do people selling carpet know enough about fibre and composition?

In my experience there are too many retailers who do not understand the properties, benefits and negatives of carpet fibres and yarn blends.

If you could ask retailers to change one thing, what would it be? Invest in more staff training both in product knowledge, sales techniques and customer service.

If you could ask installers/fitters to change one thing, what would it be?

Attend training courses to maintain skills and keep up to date with new products, tools and installation techniques.

What’s the biggest difference to flooring installation in the last ten years?

The development of better tools, equipment, adhesives and double stick systems particularly in contract situations.

Is there still a skills gap in flooring installations? What skills require the most development?

There are still too many fitters who have not been trained in product knowledge and basic skills of handling and installing flooring materials. This can only be addressed by making training and certification compulsory. Hopefully this would help eliminate the ‘cowboy’ reduce complaints and improve customer satisfaction.

Are cowboy fitters still an issue for the reputation of the trade? Yes they always were and I suspect that they always will be.

from The Stocklists

In all your time in the trade, what has most surprised you? The general apathy towards training and general lack of knowledge particularly in some sectors of the retail trade.

And most disappointed you?

The demise of the once world wide excellence of the UK carpet manufacturing industry.

Is yarn technology making carpets and rugs more interesting or just more complicated?

With a good knowledge of fibres, yarn technology, dyeing and manufacturing techniques many interesting effects can be achieved. It is not rocket science just good technical and design knowledge.

Overall, how good are retailers and manufacturers at dealing with complaints?

There are a few good manufactures and retailers who deal with complaints in a professional manner. However there are too many, who possibly because of lack of technical knowledge, bury their heads in the sand and hope that the problem will go away.

What’s the key market issue/challenge today?

Is the insurance industry helping or hindering retailer/consumer relations?

This is an area fraught with difficulties. It depends largely on trust between the various parties and ensuring that any claim is justified.

Do retailers know enough to advise consumers on carpet care and maintenance?

In general NO. Once again we return to the general lack of training and product knowledge to enable sales staff to give good sound advice. For example on the correct type of suction cleaner to use on a particular construction of carpet.

If you didn’t work in this industry, what would have been your second choice career? (Should it have been!?)

My grandfather and father were specialist wire drawers, making special wire for various industries. However this was a dying art so my father would not train me in this and advised me to seek a different path hence my move into textiles. During this period I was fortunate to work part time as a Master of Ceremonies for large dances and entertainment areas. So if I could rewind the clock I would liked to have been a professional Toast Master. Saying that I have enjoyed my career in the industry particularly the many people that I have met during this time.

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Carpet Cleaning Companies... Join our new monthly directory You can t afford to miss extra business. You can afford £15! Following the success of our Woolsafe and stain trouble-shooter pages in the magazine, we’re launching a new regionalised directory to help carpet retailers find cleaning companies in their area. The Directory will list selected cleaning companies in English regions and in Scotland, Wales and Ireland and will be strongly promoted to our readership of 8,000 flooring stores and independent retailers. An entry in the Regional Cleaning Directory is just £15 per month and includes your phone number, email address, website and specialisms – a small investment for maximum, ongoing visibility. If you’d like to be listed or need more details, please email diane@mayvillepublishing.co.uk with your details or call me on 01482 659396.

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The

SITUATIONS VACANT

UNDER RUGS

Sales Agents John Lanham Watts Carpets Ltd. suppliers of axminster and tufted carpets would like to invite applications for sales agents in Yorkshire, West Midlands and Northern Ireland. These territories contain an established customer retail base. Please apply in writing to:Wool Loft House, Sandbeck Way, Wetherby, West Yorkshire LS22 7DN or email sales@jlwcarpets.com

flooring.uk.com ltd Laminate accessories - ie Scotia from 65p for 2.4m list

Contract Agents Due to restructuring and reorganisation, John Lanham Watts Carpets would like to invite applications for Contract Agents to market our bespoke contract products, Areas are available throughout the UK.

RUG ANTI-SLIPS Allstop and Allstop Plus, RUGSTOP and anti slip rubber underlays and felts in rolls or cut lengths, unbeatable service FREEPHONE: 0800 035 6677 Fax: 0870 751 1182 22-24 Hart Street, Southport PR8 6BT serving the trade for 54 years

Please apply in writing to:Wool Loft House, Sandbeck Way, Wetherby, West Yorkshire LS22 7DN or email sales@jlwcarpets.com

FOR SALE

Adjustable 4 metre carpet stands, from £100 each Rug display stand, height 8’6”. Takes 80 rugs. £500 07756 733770 Flintshire, North Wales

FOXISuper Plus The Rug Tamer! Keeps Rugs In Their Place COMBINATION UNDERLAYS NEEDLEFELT UNDERLAYS For orders and further information, please ring P&R Ratcliffe (Underlays) Ltd. Burnley, Lancashire BB10 3BH Tel: 01282 421026, Fax: 01282 412321 www.foxirugtamer.co.uk

ATTENTION CARPET SUPPLIERS Turn those remnants into cash! New and reconditioned carpet/rug whipping, fringing and taping machines available for immediate delivery. For further details contact

DAVID ALMOND LTD. davidalmondltd@btconnect.com Union Works, Bacup Road, Waterfoot, Rossendale, Lancs. BB4 7LN Tel. 01706 214817 Fax. 01706 214819

“We get TWICE as many calls from our ad in The Stocklists”

But then The Stocklists has an unfair advantage, we go to almost twice as many as people as rival magazines. Ask us which advertisers have made the statement above - and we’ll give you a quote too!

Call Diane Martin on 01482 659396


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