A MESSAGE FROM THE

DIRECTOR OF VOCATIONAL SERVICES AND QUALITY ASSURANCE

The past year has been a period of growth and development for the Outcomes Department at TLC. As COVID-19 restrictions have eased, our service model has adapted to better meet the needs of those supported in the Developmental Disabilities Administration (DDA) program, the Division of Rehabilitation Services (DORS) programs, and private pay programs. One of the significant changes we have implemented is the expansion of in-person services, while still providing virtual support for those who prefer it.

Within TLC Outcomes' DDA Community Development Services (CDS), we now offer 24 inperson groups throughout Montgomery County, Maryland, from Monday to Friday. These groups run for four hours a day and include a range of activities such as volunteering at local community programs to develop employment skills, attending informational interviews to learn about job opportunities, and engaging in social skill development through visits to local museums, parks, and swimming activities.

Karen Morgret Director of Vocational Services and Quality Assurance

Supported Employment (SE) is a key focus of TLC's DDA program services. In the recently ended fiscal year 2023, 90% of TLC Outcomes' DDA participants who desired employment were successfully working. They worked an average of 33 hours per week, earning an average hourly wage of $18.41. Participants who are underemployed or unemployed can attend virtual job readiness skills