The Trowel April / May 2016

Serving the wall & ceiling industry since 1953 • www.wallandceiling.ca • April / May 2016

GET THE MOST OUT OF NETWORKING EVENTS AND TRADESHOWS Also in this issue: Top 10 Business Risks in Canada Seeing Sound Ceiling Systems Revolutionizing Growing Schools Publications Mail / Agreement # 40719512

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GET THE MOST OUT OF NETWORKING EVENTS AND TRADESHOWS Also in this issue: Top 10 Business Risks in Canada Seeing Sound Ceiling Systems Revolutionizing Growing Schools Publications Mail / Agreement # 40719512

The Trowel team Lara Perraton, Group Publisher lperraton@pointonemedia.com Jessica Kirby, Editor 877.755.2762 • jessica.kirby@pointonemedia.com Lara Perraton, Advertising Sales 877.755.2762 • lperraton@pointonemedia.com Christina Tranberg, Advertising Sales 877.755.2762 • ctranberg@pointonemedia.com

contributing writers Mike Bykowski Katie Callaghan Anne Cochrane Andrew Delmonico Lahnie Johnson Tracey C. Jones Drew Smith

cover photo © Can Stock Photo Inc. / 4774344sean

Photo courtesy of Rockfon.

CONTENTS • april / may 2016 06 How to Get the Most out of Networking Events and

Point One Media, Inc. The Trowel P.O. Box 11, Station A Nanaimo, BC V9R 5K4 t: 877.755.2762 • www.wallandceiling.ca While information contained in this publication has been compiled from sources deemed to be reliable, the publisher may not be held liable for omissions or errors.

Contents ©2016 by Point One Media Inc. All rights reserved. No part of this publication may be reproduced or duplicated without prior written permission from the publisher.

You don’t want to be “that pushy guy” at tradeshows. So don’t be: do your homework, come prepared, and make every second count.

10 Top 10 Business Risks in Canada

Published bi-monthly by

Tradeshows... Even if You Hate Networking

Law firm BLG names the top ten business risks with legal and regulation implications for Canadian businesses.

12 Seeing Sound

ARTVIS: revolutionary technology that allows engineers to “see” sound, its movement, and its reach.

14 Ceiling Systems Revolutionizing Growing Schools

The cutting edge ceiling system that brought sound attentuation, durability,

and aesthetic beauty to an Oklahoma middle school is great fit for growing schools.

Printed in Canada. Postage paid at Vancouver, BC. Return postage guaranteed. Canada Post Canadian Publications Mail Sales Product Agreement #40719512.

Return undeliverable Canadian addresses to: The Trowel Circulation Department

Departments & Columns 04 editorial

22 contractors 101

P.O. Box 11, Station A Nanaimo, BC V9R 5K4 e: circulations@pointonemedia.com

05 drew’s rant

23 safety on the job

Journal of Record for

18 feature focus

24 it’s the law

20 around the world

25 industry news

21 building science

26 advertiser index

The Trowel is a registered trademark of the BC Wall & Ceiling Association.

The Trowel is published six times per year expressly for members of the wall and ceiling industry.

In the next issue: Safety Culture • Restoration / Renovation • Interior Finishing

Words Mean Action I’d like to welcome Drew Smith’s voice to this issue and to as many future issues as he can muster. His voice is absolutely essential in making this magazine yours, and I am so pleased he agreed to write the column on the next page, appropriately named Drew’s Rant. I am sure you will enjoy it, and as for his going concern about being cancelled for offending someone—my feeling is, if he is still offending people after considering his work and after I’ve edited out the cuss words, then at least we know people are reading it.

This issue also has some great advice for contractors looking to make the most of networking and tradeshow events. Like author Katie Callaghan points out, no one wants to be the guy throwing business cards around completely void of making genuine connections. Katie gives some great direction for how to prepare for and master these types of events, and how to use social media to bring even more meaning to the experience.

Tucked in the back of this issue is a Contractors 101 column on communication that I thought fit nicely with the business development theme.

Tracey Jones looks at communication styles and challenges us to look inward at whether we are asking open, kind, questions or barking orders like a crazy person. Communication styles, like body language or breathing, are largely involuntary and the product of our habits and subconscious observations of the world around us, the people close to us, and the tactics we judge appropriate in a given context. We may shrug off the importance of communicating in

4 » The Trowel

a specific way, or, more accurately, we may minimize the importance of changing the way we communicate if it isn’t working. We may even think our dated communication styles are working when they are really making things worse. If I scream at the cashier at Country Grocer because she put my broccoli in with the eggs again, she will probably never do it again, but the change will be the result of fear and her accurate assessment of my degrading mental health, and not the result of having learned that broccoli is heavy and can damage eggs. Truth be told, if we make a mindful, committed effort to speak to people effectively we can change the nature of our entire existence, not to mention reducing everyone’s stress levels. Check out Tracey’s advice on page 22.

The story about ARTVIS: Acoustiblok’s technology that allows engineers to view sound, much like an infrared heat camera, is an interesting look at where the construction industry is heading.

Seven or eight years ago I read a statistic that the construction industry was the 149th most likely profession to adopt new technology (translation: there are 148 professions more readily adopting new technology), which backs up the tried, tested, and true mentality the building industry is known for. While I understand where the reluctance to change comes from, times are indeed changing. Laptops, smartphones, and bidding and takeoff software are just the beginning—now we are setting heat and ventilation systems from across the world, making concrete and framing materials out of unheard of composite materials, and wrapping our heads

By Jessica Kirby, Editor

around the idea of visually identifying sound leaks. Pretty cool stuff.

The BCWCA has been a flurry of activity these past few months, and is looking ahead to a busy and productive summer and fall. Earlier this year the association brought on executive director Jeff Edwards, while Leesa Matwick took on the training director / office manager role, and together they are spearheading the momentum forward to achieving the BCWCA’s goals. According to the BCWCA website, a wall and ceiling installer course started in March, and in April the BCWCA represented the wall and ceiling trade at the Skills Canada – BC competition and tradeshow in Abbotsford.

Be sure to watch for information about the AGM and project of the year awards, both of which are scheduled for the end of May. Reach out to the BCWCA for more information.

And last but certainly not least, I am on the lookout for amazing wall and ceiling projects to feature in these pages. All I need is 15 minutes by phone or email and a couple of big photos to put together a nice, cost-free spread showcasing your work. So what are you waiting for? I hope to hear from you soon. ■

drew’s RANT COMPLETE INFORMATION I have been asked to write a regular column for The Trowel magazine, at least until I offend too many and the editor decides to shut me down. We shall call it Drew’s Rant.

Complete Information Q. For a $1,000,000 would you jump out of an airplane without a parachute?

A. HELL, NO! Q. What if I told you it was on the ground?

A. HELL, YEAH! Information, or the lack of accurate and complete information, can be a downfall on our construction projects.

Point made above.

While our apprentices are eager to learn on our project sites, we may be dropping the ball, not knowingly sometimes, by not providing them accurate and complete information or training while they are with us.

More often than not I have apprentices at the BCWCA who like to challenge the instructions I am required to present through the National Occupational Analysis specifications and standards of the Association of Wall and Ceiling Contractors’ Wall and Ceiling Specifications Standards Manual— instructional training towards their Red Seal Certification.

While I do like the challenge, the rebuttal, and our open format for discussion in the class, it’s sometimes painful to hear from our apprentices what is actually happening in the industry and on our projects with regards to inaccurate or incomplete information they are presented with while trying to complete the tasks of the day.

I hear, “Buddy told us to do it this way,

Drew, not the way you are telling us now,” followed by, “It didn’t make any sense to me either, but he’s the boss.”

I agree. The boss is the boss. And I will use some caution in the following statements. The foreperson, politically correct so far, may be instructing the younger generation with incorrect, or incomplete information because he or she doesn’t know the correct information, or perhaps that person was never given the correct or complete information themselves in the past. You must agree this is a problem scenario.

A recent example comes to mind. I had a discussion / debate with a 40+ year tradesman / contractor about the proper configuration application of resilient bar (sound bar) to walls. The question was the position of the nailing flange: up or down? I wanted to bet a month’s pay against my thoughts but we settled on a dinner certificate. I still haven’t seen the certificate! Lucky for him we settled on the dinner. This somewhat proves the point I am trying to get across to you, the readers. As long as resilient bar has been on the market, my wagering friend has been installing it upside down and instructing others on the incorrect application process.

Surely this is not his fault; someone showed him the wrong way so long ago.

Stepping back a bit, I don’t want to come off as the “know it all” when I try to entertain you with my writings.

Please don’t take it that way. I truly believe we should never stop learning and we should make every effort to continue learning throughout this journey we call life.

We need to be careful that, on our projects, we pair up our new generation of tradespeople with our most qualified and knowledgeable workers, and that our next generation of tradespeople is

By Drew Smith, BCWCA Photo courtesy of Sarah Dunlop

receiving the best and most complete information and training we can provide. This is our responsibility to them and to our wall and ceiling industry.

Have the qualified tradespeople spend, what really amounts to a nanosecond in training, time with our next generation and explain to them why we are doing the tasks as we do. I have found the Next Gen workers are more receptive when included in understanding the logic of the task and as a result they put more thought into and are more productive about what they have been asked to do.

Without barrel laughter, opening up discussion with the Next Gen may even result in us, now the elderly, learning something from them ... Ok. Stop now.

I’m laughing, too.

Remember, we were all apprentices at one time and, of course, we knew everything! Of course we did!

Let’s give them the information. Let’s train them together as a partnership.

And don’t jump out of that plane until you’re sure it’s on the ground!

If I don’t get let go from writing this new column I will yak at ya in the next issue! Cheers. ■

© Can Stock Photo Inc. / edharcanstock

How to Get the Most out of Networking Events and Tradeshows...

Even if You Hate Networking by / Katie Callaghan

AS

contractors you’re not just tradespeople; you’re also business people. This means, on top of doing good work and keeping up with your craft, you also have to learn how to run a business… including that most dreaded of beasts: networking.

That word conjures images of a brash,

used-car-salesman type with slicked back hair shoving business cards in your face before running after someone more important—which is not your style at all.

Thankfully, most events aren’t like that, and networking events and tradeshows have some distinct advantages for wall and ceiling contractors, if you know how to make the most of them.

Know Your Goal Having a goal or a reason for attending any of these events is critical. Are you looking to drum up business? Find referral partners? Get to know industry experts? Many people waste time at conferences and events because they don’t have a goal to help keep them focused on the activities that will be most beneficial to them. Instead, they

rely on luck and serendipity and don’t maximize their experience.

Knowing what you want to accomplish lets you choose which seminars you attend, which booths you peruse, and who you talk to, which gets you closer to your goals.

Choose Your Event Carefully The two biggest benefits of trade shows are that you 1) get to connect connect with like-minded business owners, suppliers, and manufacturers and 2) are in a target-rich environment. You can find a lot of highly qualified sales leads here because people who attend these events already have a strong interest in your services.

You can find a lot of highly qualified sales leads at tradeshows because people who attend these events already have a strong interest in your services. cards: it’s about making connections and building relationships.

You don’t want to help that guy who’s only in it for himself so ask yourself, “how can I help this person?” It can be something as small as a restaurant

recommendation or sending them a relevant article after the show. By focusing on how you can help others, you’ll grow real relationships, which can turn into business partners, referrals, industry contacts, and more.

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Talk to industry associations, coworkers, and read reviews online to find an event that fits your target audience and your business goals so you end up at the best event for you.

Know Who’s Coming Skimming through the list of exhibitors and attendees will help make sure you’re going to an event where your target audience will be present. It can also help you select people you want to connect with while you’re at the event.

Pick 2–4 key people and invite them out for drinks or dinner, or find a way to introduce yourself on the show floor.

When you know who you want to connect with, and are focused on making a few strong, lasting connections, networking becomes a much easier task to manage, and it feels more natural and authentic.

Redefine Networking Instead of being “that guy” trying to get people to help you, change how you think about networking. Networking isn’t about getting a pile of business

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According to Jennie Biltek, director of conference management & marketing with Informa, the group that puts on the Buildex Home Improvement Shows in Western Canada, the vast majority of Buildex attendees are there for educational content.

There are always new products and innovations showcased on the trade floor, and there might be a hidden gem in there that can help you take your work to the next level or break into a new market. Coming prepared and ready to learn can help you take advantage of all the opportunities available to you, from seminars, to the show floor, demos, and more.

Follow-Up as Soon as You Can Now that you’ve connected, how do you stay in touch after the show?

By following up as soon as possible.

In Never Eat Alone, New York Times bestselling author Keith Ferrazzi recommends following up within 12– 24 hours to really make an impression.

Waiting until after the conference ends can leave your email lost in a slew of similar messages.

To really make an impact, mention something specific you discussed, and find a way to offer help. This way, the person you’re following up with knows you were paying attention and that you genuinely care about their success.

If you follow these tips and use your next tradeshow or networking event strategically as a way to connect with people and build real relationships, you can grow your business, learn new things, and possibly find that one new product that will make your work life ten times easier. ■

3 Ways to Use Social Media to Improve your Tradeshow Experience

STURDY, “THE NAME SAYS IT ALL” © Can Stock Photo Inc. / scanrail

Social media is everywhere, and at any networking event you’re pretty much guaranteed to see people tweeting, streaming, and posting about all of the goings on. Here are three tips to help you connect and be part of the social media conversation, both during and after the event:

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1) Use Hashtags to Connect Most conferences these days have a social media presence, and that includes a Twitter hashtag. Attendees tag their tweets so that other attendees can see what they’re saying. If you monitor the conference hashtag you can to get up-to-theminute news about exhibitors, seminars, and more.

For the best results, reply to tweets and engage with other attendees. Help answer questions, give conference feedback, Tweet quotes from seminars, and arrange meet ups with potential clients while you can get face-to-face. Twitter is a great way to connect initially, but the real value of social media is in co-ordinating, so you can take that connection offline and get personal.

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2) Mention and Tag People in Tweets and Photos Conferences are a great time for photos. Whether you’re uploading directly to Facebook or posting them on Twitter, take a second to see if the person or company you’ve taken the photo with has an account. If they do, tag or mention them.

This not only shows you as active and engaged, it comes across as thoughtful, because you’re helping to promote the people in those photos, too. Plus photos perform wonderfully on social media, and make a nice break from all the text posts.

3) Blog or Review it After the event, write a blog post recapping your experience or reviewing the conference. What did you see? What was new and cool and exciting? Did you try out any new products? What did you think?

If you promote the post on social media sites like Twitter and Facebook, the conference will often happily help you promote the post by sharing it with their readers, as might any companies you mention. After all, it’s free press for them and more exposure for you, so everybody wins.

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Top 10

Business Risks in Canada Edited by / Jessica Kirby

Law firm Borden Ladner Gervais LLP (BLG) released its annual Thought Leadership Report earlier this year, forecasting the top 10 legal risks businesses need to consider in 2016.

The firm said the list exemplifies key trends and regulatory changes expected to have legal implications in the coming months.

Nationally, there will be significant changes to Canada’s energy systems and economy, heavily weighted in natural resources. With green energy sources likely to play a larger role, experienced renewable project developers with strong balance sheets and a low cost of capital are likely to be some of the biggest winners in 2016.

“We partner with our clients to assess the impact and to mitigate the risk of these legal considerations in a wide range of industry sectors,” said Sean Weir, national managing partner and CEO of BLG. “We best deliver value by advising our clients on business opportunities that may arise from these complex and evolving trends.”

Tax Authorities Leveraging Nonprivileged Information

The Top 10 list was developed by BLG’s senior partners and subject matter experts across the firm. The following excerpts from the report are in no particular order of importance:

Climate Change Canada’s greenhouse gas regime is poised to be one of the country’s leading business challenges in 2016.

From Paris to provincial legislatures, big changes are coming, with Canadian companies – and large carbon emitters across a range of industries – still determining what the impacts will be on their bottom lines.

10 » The Trowel

Canadian tax authorities continue to aggressively pursue taxpayer information, using the extensive powers granted to them under tax legislation. Sensitive communications with, and work product prepared by, accountants and other non-lawyers represent fertile ground for the Canada Revenue Agency. This was illustrated by the CRA’s success before the Federal Court of Canada in Minister of National Revenue v. BP Canada Energy Company in June 2015, in forcing disclosure of the taxpayer’s list of uncertain tax positions prepared for financial statement purposes, for use as an “audit roadmap.”

information. Indeed, privacy class actions triggered by data breaches are growing in Canada, with between twenty and thirty privacy class actions currently pending or already certified. These lawsuits follow either a cybersecurity or another similar data security breach, or the launch of a new privacy-sensitive product or marketing program.

Workplace Cyber-Sex and IT Security 2015 saw a number of high-profile cyber-sex security breaches. Most prominent was the Ashley Madison scandal, in which the personal details of about 37 million people were exposed.

Many subscribers to the website had apparently signed up using their professional email accounts. Other examples, such as Snapchat or Netflix, are less salacious, but may be equally disruptive and potentially dangerous to an employer’s interests: apart from the potential loss of reputation, such behaviour puts the integrity of the security systems implemented by employers at risk.

Privacy Class Actions are on the Rise in Canada

Combating Fraud in e-Payment Systems

There is a new trend in Canada towards privacy class actions being launched following a cybersecurity breach or an improper disclosure of personal

The advent of mobile and digital wallets coupled with electronic payment methods and the everincreasing growth in on-line payments

have rendered e-payments ubiquitous and have increased the need to develop effective authentication protocols, technology, policies, and procedures to mitigate and reduce the risk of fraud.

Regulatory Purgatory will Impact Business Decisions Canada’s securities regulatory system has always been slow to effect harmonized changes. In 2016, we expect that certain initiatives which have taken a long time to enact will impact Canadian public companies.

This is making it difficult for parties involved in hostile bid transactions, as bidders must comply with the existing takeover rules, while targets implement defensive tactics based on the proposed regime that is not yet in force and which may yet be subject to change.

Honesty is No Longer the Best Policy – It’s the Law in Contracts In November 2014, the Supreme Court of Canada recognized a new duty for contracting parties: the “honest performance” of contractual obligations.

Pursuant to this new duty, “parties must not lie or otherwise knowingly mislead each other about matters directly linked to the performance of a contract.” With “honest performance” comes a new area of litigation and now businesses must actively consider whether they

are discharging the new duty when performing under a contract. As claims for breaches continue to grow in Canadian courts, all businesses should be aware of their duty of good faith in the performance of their contractual obligations.

The Trans-Pacific Partnership and the CETA deal In October 2015, Canada concluded negotiations with eleven other countries on the Trans-Pacific Partnership (TPP), which is considered to be the most comprehensive trade agreement in existence. Taking into account the Comprehensive Economic and Trade Agreement (CETA) that Canada concluded with the European Union last year, the North American Free Trade Agreement, and a growing number of bilateral trade agreements, Canada is entering into a new era of unprecedented free trade. When these agreements are eventually ratified and implemented into Canadian law, they will affect the competitive landscape for agricultural, manufacturing, and service industries throughout Canada.

Compliance Market participants of every description should be increasingly concerned with regulatory compliance issues, since they affect not just the bottom line, but also one’s reputation, credibility, and

It’s not right until it’s

livelihood. Further, with the election of a new federal and two new provincial governments in Canada with mandates for change, regulated conduct is likely to come under increased scrutiny, whether in the securities, insurance, trade, financial, energy, or other spheres of activity.

Canada’s Anti-Spam Law – Regulatory Enforcement Begins Canada’s anti-spam law (CASL) created a regime of offences, enforcement mechanisms, and potentially severe penalties that prohibit unsolicited or misleading commercial electronic messages, the unauthorized commercial installation and use of computer programs, and other forms of online fraud. CASL creates an opt-in regime that limits the sending of electronic messages unless the recipient has given informed consent. CASL applies if a computer system in Canada is used to send or access a message, regardless of the location of the sender or recipient.

BLG is also planning a seminar for internal counsel on March 10 in Toronto, highlighting selected topics from the report.

Read the full text of BLG’s annual Thought Leadership Report at www. blg.com/top10. ■

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Seeing Sound

By Lahnie Johnson President and founder of Acoustiblok

A

coustiblok Inc. is pioneering the use of the Acoustical Real-Time Video Imaging System (ARTVISTM) in the US and internationally. ARTVIS allows one for the first time to actually “see” sound in realtime, as you would see thermal contours with a Flir infrared camera. Not only can one measure the intensity and overall frequency content of the noise and its reflections, but also visually identify the direction, source, and frequency spectrum of the noise.

Normally acoustical studies can require hundreds of sound measurements and take literally months to produce.

Unfortunately, even at that, they are more than likely significantly hypothetical with much conjecture, especially when dealing with many noise sources simultaneously. And while the acoustical studies can be difficult for the customer to interpret, and very costly, the real cost to the customer is implementing a solution that has far fewer results than expected.

By using the ARTVIS, the acoustical engineer (and the customer) is able to “see” sound in the same manner as a thermal camera enables one to “see” heat images. The ARTVIS instrument can rapidly and conclusively identify specific noise sources, their intensities and frequencies, as well as sound reflections, leading to an optimum and costeffective application of sound attenuation materials. Needless to say, the savings to the customer can be staggering.

Recently, Acoustiblok engineers and consultants brought an ARTVIS system down to Brazil to identify noise problems at a very large diesel power generator plant that had problems with noise complaints from the surrounding community.

The plant was also on the verge of being fined by the local government for non-compliance with noise regulations.

Acoustiblok consultants were called in to identify the cause of the problem and propose a solution.

The team determined ARTVIS was the best tool for the project because there are three large facilities with diesel generators at the location. They suspected one of the facilities was the prime cause of the noise complaints; however, the data taken by previous acoustic consultants could not separate the noise generated from one facility verses another (there were 28 massive generators operating in one building alone).

Acoustiblok advisors knew the ARTVIS could show both the intensity and source of noise, making it possible to determine the relative contribution of one facility verses another to the high noise levels.

Paul Hepple, an Acoustiblok engineer on the project said, “The client was extremely impressed with the ARTVIS results. The system was able to quickly and accurately pinpoint the noise sources and the specific frequencies.” The Acoustiblok consultants were then able to advise the client on the best sound abatement products for the different types of noise problems within just a few days.

Shawn Saathoff, vice-president of Acoustiblok and a consultant on the project added, “The value of the Acoustical Real-Time Video Imaging System on this particular project is that it enabled the customer, who had a minimal background in acoustic measurement, to actually ‘see’ the sound that was propagating through and outside of the facility. Our biggest challenge was getting the acoustic camera to Brazil, as the microphone array was about four feet in diameter. ARTVIS is truly an ideal tool as it enables one to view sound as if you were in an anechoic chamber.”

Photos courtesy of Acoustiblok.

large scale problems such as road, city, rail, and industrial noise because it can quickly and easily identify all of the noise sources and the frequency ranges.

“This enables us to determine optimum noise control solutions since we can identify the specific sources, frequency ranges, and intensity of the noise problems. Power generator plants tend to have multiple noise sources with a wide frequency range that make pinpointing the noise sources difficult even for experienced engineers.”

For more information please visit www.acoustiblok.com. ■

The Acoustical Real-Time Video Imaging System is a highly specialized apparatus used to locate and analyze sound sources, most often for steady state and dynamic phenomena in real time. Because of the system’s speed to get from the data capture stage to the final result, and the ability to provide analysis of both steady state and dynamic phenomena, it is considered a giant step in innovation for the acoustic and sound abatement industry.

Other applications where the ARTVIS is particularly useful are situations where there are several potential sources of noise or if the noise source is moving (such as a train or automobile). The system is also effective at detecting noise “leaks” and identifying the source and direction of the noise.

This is particularly important in the low frequency range, where the acoustic wavelengths are long and it is difficult to determine the direction of noise through normal bi-aural hearing.

Lahnie Johnson, president and founder of Acoustiblok said, “[We] anticipate using ARTVIS as our key diagnostic tool on wallandceiling.ca » April / May 2016 » 13

Ceiling Systems

Revolutionizing Growing Schools

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OCKFON® ceiling systems met Oklahoma’s Cushing School District’s challenges of creating a durable new middle school and a high school fieldhouse that could withstand constant student use, while providing an attractive appearance and high performance.

Photos courtesy of Rockfon.

With recent economic growth in Cushing, Oklahoma, the community saw an opportunity to improve its schools and build for its future. “Our buildings dictate what we do educationally,” acknowledged Pat Elder, Cushing Middle School’s principal. Today, more than 1,800 students are enrolled in the school district.

“The existing schools, which were replaced, date back to the 1950s and 1960s,” noted Dayna Boynton, principal of Boynton Williams & Associates (BWA) Architects.

“The newest building was designed in the 70s and certainly the safety concerns that we have today for students weren’t the same then,” added Melissa Amon, assistant principal at Cushing Middle School.

Meeting current and future needs, Cushing’s new middle school now serves 600 students and can grow to accommodate 200 more. The 140,000-square-foot facility houses 40 classrooms, acoustically isolated band and choir rooms, a modern media center, practice and competition gyms, interior and exterior courtyards, an indoor and outdoor art instruction area, a storm shelter, and state-of the-art keyless security.

The middle school’s educational spaces are further designated into a center for grades five and six and another for seventh and

“The clouds created the interest we were looking for in a soft form and kept the look of the ceilings linear, as well keeping in line with the form of the spaces and corridors.” eighth grades. “It’s basically two schools in one,” described Koln Knight, Cushing Public Schools’ superintendent. “It’s a great design. By moving to the center concept, our children will start out together and they will go through their entire educational experience as Cushing Tigers.”

Current middle students will continue with 9th through 12th grades at the newly expanded high school. A 6,000-squarefoot football fieldhouse addition increased its total square footage to 194,000. Supporting up to 80 players, the new facility offers a football locker room, coaches’ offices, training room, video room and storage.

“ROCKFON was capable of achieving Cushing schools’ performance and aesthetic requirements, as well as the timeline and budget,” said Jim Frasca, ROCKFON’s district sales manager. “Collaborating with the building team, we delivered the schools’ ceiling suspension systems, open plenum metal ceiling system, curved and straight specialty metal ceiling panels, and perimeter trim.”

Co-ordinating schedules with Lambert, R.L.S. Construction completed its installation of the ceiling systems during the summer break. “The ceiling systems installed rather easily,” said Rick Smith, owner and president of R.L.S. “With four people and ROCKFON’s system, we were able to meet the scheduling and the budget. It worked really well and looks good, too.”

BWA’s Boynton agreed and said that the clouds, “created the interest we were looking for in a soft form” and “kept the look of the ceilings linear, as well keeping in line with the form of the spaces and corridors.”

D & E Supply provided R.L.S. with ROCKFON’s metal ceiling systems. In the middle school’s corridors and library, R.L.S. created nine curving clouds using ROCKFON CurvGrid one-directional 2-by-6-foot curved aluminum ceiling panels. These feature a perforated dot pattern and an Acoustex™ backer for a Noise Reduction Coefficient (NRC) of 0.70 promoting quiet, comfortable learning spaces.

The 1,392 square feet of CurvGrid panels were inserted in ROCKFON’s factory-curved suspension system. “Our patented, primary carrier system reduces labour-intensive hanger drops,” said Frasca. “It conceals the suspension from view to create a neat, ribbon-like appearance. Accentuating these curves, we finished the aluminum panels and perimeter

Prior to Cushing’s new and expanded educational facilities, space was in such high demand that the students already were in their seats for the 2015-16 academic year as the finishing touches were being made on the buildings. BWA Architects not only designed the new middle school and high school expansion, the firm also helped raise awareness and support for funding the $30 million construction projects.

The priorities of Cushing’s new middle school include: grade centers for age-appropriate educational focus, advanced classrooms and science laboratories, increased open space ambient light, secure common areas and drop-off/pick-up points, and overall, innovative, efficient design.

In selecting ROCKFON’s products for the middle school, BWA’s Boynton sought a ceiling system that could “create interest, while keeping the majority of the spaces open to structure.”

Working closely with BWA, Lambert Construction served as the construction manager for both the middle and high school projects. Lambert’s project engineer Shannon Gilchrist said, “At the peak of construction, we had about 100 people on site. Once the school year started, we had about 30 people who continued working at night and on weekends so as not to disrupt the students.” wallandceiling.ca » April / May 2016 » 15

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trim in standard Black and Satin Silver, plus a custom Tiger Orange.”

“There’s a lot of colour on the ceilings—all of our school colours,” said Cushing School District’s director of plant management, Chris Hubbard. Tiger Orange ceiling accents were used in the corridors, commons, cafeteria, library, and administration areas.

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Also finished in the same black, silver, and orange colours, the middle school’s library features 400 square feet of ROCKFON’s ceiling systems including CurvGrid metal ceiling panels, Infinity Perimeter Trim, and CubeGrid open plenum ceiling system. Finished on all sides, CubeGrid’s 2-by-2 open cells are formed with Chicago Metallic 1200 seismic 15/16-inch suspension systems to easily accommodate light fixtures, air diffusers and security cameras, while masking pipes, ducts and wires in the plenum.

“Integral cross tee couplings, no visible hanger slots and no visible holes makes CubeGrid the cleanest open cell suspension available,” said Frasca.

Throughout the high school’s fieldhouse addition, R.L.S. installed more than 600 ROCKFON Planostile 2-by-2-foot galvanized steel ceiling panels with lay-in reveal edges into the Chicago Metallic 4000 Tempra™ 9/16-inch suspension system. The panels and grid were both finished in Satin Silver.

“I’m really impressed with the ceilings,” added Hubbard.

“The installation seemed to go well and they look great.”

All of ROCKFON’s ceiling systems installed on the Cushing middle school and high school also enhance sustainable design goals. ROCKFON’s metal ceiling panels, suspension systems and trim contain recycled content and can be 100 percent recycled. Metal also contains no organic compounds to support mold and microbial growth, contributing to healthy and durable learning environments.

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“Durability was important for this type of application, as well as the light reflectance,” said Boynton.

“The light reflection and diffusion of a ceiling should be as high as possible,” said Frasca. “Poor lighting can result in eye strain, fatigue, and headaches, which can lead to decreased concentration and ultimately, may affect students’ performance and test scores. Most ROCKFON white ceiling panels reflect between 83-86 percent of available light.

They have a homogenous surface without any visible holes or perforations, and their high diffusivity limits hot spots and glare for increased comfort. Combined, these qualities optimize both artificial and natural light sources, which also can save energy.”

Cushing Public Schools’ superintendent Koln Knight said, “This vision and new direction provides us with the opportunity to provide a quality education for our children, a more safe and secure learning environment for our children, and allows us to maximize the use of the resources that we have.” ■

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feature FOCUS MILLWORK PANELS AND FLANNERY TRIM: THE PERFECT BLEND OF A CLASSIC AND MODERN DESIGN The millwork industry is built around custom fabricators and millworkers. Millwork panels, also known as wood panels, are mostly designed in house by special craftsmen.

Millworkers use their artistry to create decorative pieces from cabinetry to custom wall panels. Millwork panels provide a high end look and can often be seen in the lobbies, hallways, and elevators of most office buildings. Wainscoting is another way millwork panels can be used and has become increasingly popular in home designs.

Flannery first saw the need for millwork panel trims when working with Atlantic City’s Golden Nugget project in the spring of 2012. Flannery supplied over 40,000 linear feet of reveals, which were combined with custom millwork paneling for the renovation. The finished project created a perfect blend of modern and classic design characteristics, showing us at Flannery the potential of bringing aluminum and wood together. This led us to the development of our Millwork Panel Trim line designed to accentuate the look of the wood paneling. After speaking with the installers at The Golden Nugget and our own extensive research, we designed trims with wider face flanges to allow installers to tuck the millwork panel in behind. We also designed our millwork panel trims to have a smaller reveal, which really allows for the wood to stand out on its own.

Since our work on The Golden Nugget project, we have developed six different profiles for millwork panels. All of the trims’ face flanges allow the installer to slide the panels in behind and cover the unfinished edges of the panels.

We produced several reveals for and special corner trims for many different thicknesses of paneling. There are also profiles of our millwork panel trims that act as transition

trims to allow dissimilar materials to be used on the same wall configuration.

Flannery Millwork Panel Trims were used extensively throughout the Alaska Airlines Arena on the campus of the University of Alaska Anchorage. These trims are the perfect accessory to accentuate the craftsmanship of the millwork panels utilized within the arena and its box office. Not only did they provide a striking design statement, they assisted in the overall installation of millwork panels to reduce the need for additional installation time. To see more of Flannery’s Millwork Panel Trims visit www.flannerytrim.com or call us at 818-837-7585. ■

Manufacturer of Specialty Aluminum Trims Flannery is the only manufacturer of aluminum trims for each of these wall systems: • Drywall • Plaster & Stucco • Fiber Cement Panels • Millwork Panels • Composite Siding Systems

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Tel: 818-837-7585 • Fax: 818-837-1155 www.flannerytrim.com • info@flannerytrim.com 18 » The Trowel

feature FOCUS WALLBOARD TRIM & TOOL ANNOUNCES EXPANDED DISTRIBUTION AGREEMENT WITH TRIM-TEX Wallboard Trim & Tool is partnering with Trim-Tex to become the exclusive distributor of Trim-Tex products throughout Canada. For the past 19 years Wallboard Trim & Tool has proudly distributed Trim-Tex products in Canada. This new agreement will provide them exclusive distribution of TrimTex products to all of Canada.

In anticipation of increased demand from this partnership and to ensure a high level of service, Wallboard Trim & Tool is opening a new distribution center in Calgary. With the Wallboard Trim & Tool headquarters near Toronto and a second distribution center opening in western Canada, all of Canada can expect short lead times when ordering Trim-Tex and other products carried by Wallboard Trim & Tool.

“For nearly 20 years, Wallboard Trim & Tool has been a great customer and distribution partner,” said Joe Koenig, president of Trim-Tex. “Our shared philosophy of doing business made the expansion of the exclusive distribution agreement the natural progression of our partnership. Wallboard Trim & Tool has worked hard to mirror the level of service TrimTex provides, and we look forward to providing this level of services to all our customers throughout Canada.”

“Trim-Tex products have been very popular in Canada for quite some time,” said Cheryl Meneguzzi, general manager of Wallboard Trim & Tool. “We are excited to offer faster delivery times of these high quality products to dealers all over Canada.”

Wallboard Trim & Tool was established in 1997 as a national wholesale distributor of products for the drywall and interior finishing industry. The company’s extensive inventory is shipped to dealers across Canada from its distribution center in Richmond Hill, ON and will be shipped from their soon-to-

be completed distribution center in Calgary. Wallboard Trim & Tool prides itself on fast order processing to ensure dealers receive the products their customers need to get the job done right and on time.

For over 46 years Trim-Tex has been developing and manufacturing the highest quality rigid vinyl drywall corner beads and accessories. Trim-Tex is a global supplier of a complete line of commercial and residential drywall products, including corner bead, J bead, L bead, reveals, and expansion products. The company’s modern and efficient global headquarters and manufacturing facility is located in Lincolnwood, Illinois. Trim-Tex also has a West Coast distribution center in Orange, California. Both Trim-Tex facilities maintain a 100% in-stock policy for fast shipping.

For more information about Wallboard Trim & Tool and to view their products, visit www.wallboardtrim.com or contact by phone at 1-800-590-5799. ■

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around the WORLD WTC TRANSPORTATION HUB AND OCULUS TRANSFORM NYC Rising from the ashes of several incarnations, the World Trade Centre Transportation Hub (WTC) opened in March this year, characterized by its architectural centre piece—the Oculus.

Photo: JJBers - Own work, CC BY-SA 4.0, https://commons.wikimedia.org/w/index.php?curid=46741890

The centre location was first opened in 1909 as Hudson Terminal, but was demolished and completely rebuilt in 1971 as part of the World Trade Centre.

After the attacks in 2001, the station operated in a temporary form until Spanish architect Santiago Calatrava conceived of the cutting edge design for the current station in 2004 and construction was scheduled to begin that year.

The WTC in Lower Manhattan replaces the Port Authority Trans-Hudson (PATH) train station destroyed in the 9/11 attacks with a progressive architectural design meant to capture the resilience of America and a symbol of peace. It has taken over a decade to complete the new train station, with its eye-catching architectural center piece, and it is the work of art it was meant to be. Designed by Calatrava to include the spiritual dimension many feel all ground zero buildings should encompass, the enormous glass and steel structure resembles a dove in flight; its ribbed steel “wing spans” and glass are arrayed in a large, elliptical shape that creates two canopies over the south and north sides of the surrounding plaza.

Calatrava conceived of the building’s design at grade, with the Oculus as a free-standing structure situated along the southern edge of Daniel Libeskind’s Wedge of Light plaza. The site represents a break or pause in the dense commercial cityscape surroundings, and connects a series of nearby green spaces from City Hall Park to the Memorial and Battery Park along the Hudson.

According to the architect, “the rafters spring from two 350-foot arches 20 » The Trowel

flanking the project’s central axis, and between the arches, a 330-foot operable skylight frames a slice of the New York sky, and opens on temperate days as well as annually on September 11.”

Although suggestive of motifs from many traditions, the form may be summed up, according to Calatrava, “by the image of a bird released from a child’s hands.”

The Oculus’ purpose beyond the aesthetic is to flood the train station with natural light, which is eventually filtered to the train platform 60 feet below. After dark, the form serves as a lantern or night light for the neighbourhood giving the impression the station is supported by columns of light. The lower platform and concourse are 34 feet below street level, and sitting 160 feet below the apex of the skylight.

The elliptical space is approximately 350 feet long by 115 feet wide at its largest point.

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GET THE MOST OUT OF NETWORKING EVENTS AND TRADESHOWS Also in this issue: Top 10 Business Risks in Canada Seeing Sound Ceiling Systems Revolutionizing Growing Schools Publications Mail / Agreement # 40719512

The Oculus also acts as entry points to the station with access to the building through its east and west arch abutments from Greenwich and Church Streets. In keeping the aesthetic consistent, the PATH Hall is defined by an undulating ceiling plane 55 feet above the floor that is comprised of a series of parallel steel ribs. Visual continuity between the east and west points of the WTC Transportation Hub is preserved with a clear link between the PATH Hall and Transit Hall below the Number One subway line.

According to the architect, “the combination of natural light and sculptural form give dignity and beauty to the building’s lower levels and pedestrian walkways, and provide New York City with a kind of public space it has not previously enjoyed.” ■

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building SCIENCE UBC STUDENT RESIDENCE TO BE AMONG WORLD’S TALLEST WOOD BUILDINGS One of the tallest wood buildings in the world will soon be constructed at UBC, providing housing for hundreds of students. When completed, the $51.5-million residence building will stand 53 metres tall (about 174 feet).

“This beautiful, new tall wood building will serve as a living laboratory for the UBC community,” said Martha Piper, interim president. “It will advance the university’s reputation as a hub of sustainable and innovative design, and provide our students with much-needed on-campus housing.”

Construction of the 18-storey tall wood student residence started in the fall last year, and the building is set to open in September 2017. It will house 404 students in 272 studios and 33 fourbedroom units, and feature study and social gathering spaces. There will also be a ground-floor lounge and study space for commuter students.

“This project shows that when it comes to building with wood, B.C.’s innovation can’t be beat,” said Steve Thomson, minister of Forests, Lands and Natural Resource Operations.

“By taking advantage of new building technologies, we’re also expanding our markets for B.C. wood products—and supporting jobs in the forest sector.”

In addition to its primary function as a student residence, the building will serve as an academic site for students and researchers, who will be able to study and monitor its operations.

which enabled the province to develop a regulation to allow construction of UBC’s new tall wood student residence, with rigorous health and safety standards. The regulation was developed with the project design team, UBC’s chief building official, and an independent building code consultant.

UBC’s Student Housing and Hospitality Services, the Binational Softwood Lumber Council, Forestry Innovation Investment, Natural Resources Canada, and B.C.’s Ministry of Forests, Lands and Natural Resource Operations are contributing funding for the building.

Any additional costs related to design and construction have been funded through external sources. Students will pay the same for rent at the tall wood building compared to similar accommodations at other student residences on campus.

UBC Properties Trust is managing the project. The project’s architect, Vancouver’s Acton Ostry Architects, is working in collaboration with tall wood advisor Architekten Hermann Kaufmann from Austria. Fast + Epp, another local firm, is the structural engineer.

About tall wood buildings Wood is suitable as a beautiful finishing material and a structural material

that meets safety and performance requirements. Wood structures, as with any building material, must meet building code requirements. Safety measures, such as sprinkler systems and fire resistance-rated wall and floor/ ceiling assemblies, ensure tall wood buildings are built to meet and exceed fire safety and structure performance requirements.

FPInnovations, a forest sector research centre, conducted tests on the UBC building’s wood structural components.

The building’s safety measures include enhanced fire protections and back-up systems, a building-monitoring system and an upgraded building core, the first in B.C. to be specified to the new 2015 National Building Code of Canada for seismic design.

A number of tall wood projects have been completed around the world in recent years. Today, the concept is gaining traction in North America as a safe, sustainable and cost-effective construction option.

The world’s current tallest wood building is a 32-metre (105-foot), 10-storey apartment building in Melbourne, Australia. Prince George’s Wood Innovation and Design Centre, completed in October 2014, is the tallest wood building in North America, standing at 29.5 metres (97 continued on page 26

C

The tall wood building will consist of a mass timber superstructure atop a concrete base. Wood is a sustainable and versatile building material that stores, rather than emits, carbon dioxide.

UBC aims for the building to achieve a minimum LEED Gold certification.

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Earlier this year, the B.C. government passed the provincial Building Act, wallandceiling.ca » April / May 2016 » 21

contractors 101 SOB OR ESP: WHAT’S YOUR COMMUNICATION STYLE? Texan: “Where are you from?”

Harvard Grad: “I come from a place where we do not end our sentences with prepositions.”

Texan: “OK -- where are you from, smart-aleck?”

We are rapidly losing the art of communication. The very trait which separates us from the animals is about to be our downfall, but fear not! There are ways we can rally and save humanity.

First and foremost, ask yourself: Do I communicate to serve myself or do I communicate to serve others?

In other words, when you communicate, are you an SOB: (Self-Oriented Behavior) or do you use ESP: (Emotional, Spiritual, Personal)?

To get to the heart of the issue, you have to get to the heart. Communication is not simply the external circuitry of words transmitted from your mouth to others’ ears, but rather an internal reverberation of thoughts between your mind and your heart. Communication is simply the golden rule. It’s part etiquette, part ethics, and part just being a decent human being. That means delineating boundaries for your emotional side so everyone can play in the sandbox nicely without getting into fights.

You can’t expect people to see your point of view if you can’t see theirs. When we get squeezed what’s inside comes out. All too often this takes the form of uncivil discourse. People are polarized by their tendency to see communication as a battle: somebody wins, somebody loses; too bad, so sad; in your face; suck it up, butter cup. It seems to be forgotten that for every action there is an equal and opposite reaction. And if you can’t get comfortable floating in the fluidity of humanity, it’s sunk.

Opinions are not a competitive sport.

They are deeply held convictions. So here’s a quick and easy way to assess if 22 » The Trowel

you are practising great communication skills or if you are just being an SOB. SOB: Self-Oriented Behavior.

Let’s face it: A lack of compassion is downright distasteful and has nothing to do with who or what is right and wrong.

If you constantly feel the need to seize and to preach the “ministry of me” then you are an SOB communicator.

SOBs exhibit the following traits in communication: • Aggression • Seeking sympathy • Manipulation • Clowning or mocking tone • Competition • Domination • Labeling • Bullying/cyberbullying If you’re an SOB, you view communication as a battlefield. Your level of indignation grants you the right to go from silence to thermonuclear in your content and tone. You have a hard time with dissenting points of view because you assume anyone who doesn’t agree with you is a bigot. This type of behaviour has been amplified by technology and mainstream media which grants unfiltered, unchecked, and ample coverage to an unending parade of poltroons. Winston Churchill said it best, “A fanatic is one who can’t change his mind and won’t change the subject.”

Now let’s look at the flip side of the coin: How can you best communicate with another in a way that affords the respect and civility that binds you to others in deeper and more knowledgeable ways? Here are the ways to win friends and influence people and ensure that you can talk to someone’s heart, thus guaranteeing an open and honest dialogue sure to leave both parties enlightened and valued.

By / Tracey C. Jones

ESP: Emotional, Spiritual, Personal. It’s like extrasensory perception on steroids.

They say it ain’t what you say, it’s the way that you say it. Truer words were never spoken. The manner in which you connect is the most important factor in communication. If you do it well, the details are superfluous. Someone can completely disagree with everything you say, but still totally respect you as a person. The truth, no matter how hard it is to hear, should always have an element of love accompanying it.

As the saying goes, a spoonful of sugar helps the medicine go down. The person who can accomplish this is a leader of unparalleled magnitude and a true uniter, not a divider.

ESPs exhibit the following traits in their communication: • Individuality • Respect • The Golden Rule • One-on-one • Private • Peace maker • Acceptance • Civility The ESP communicator also understands that strongly held convictions do not necessarily classify someone as a “hater.” They respect the other person’s emotions and personal beliefs. Communication isn’t some sort of Darwinian survival of the fittest. The ESP communicator firmly believes that we are not to trample one another out of existence with the butts of our heels and the slices of our tongues, but rather continued on page 26

safety on the JOB THE REAL COST OF CONSTRUCTION JOBSITE THEFT According to the US National Equipment Register, construction jobsite theft costs the industry up to $1 billion each year.

Professional contractors rely on their tools to get the job done, and without the necessary equipment, it can cost companies significant time and money.

However, simple security measures and practices can help keep jobsites protected. After hours, construction sites can become an easy target for theft and vandalism, but there are measures that professionals can take to ensure expensive tools and equipment are kept safe.

According to the Great American Insurance Group, an estimated 90 per cent of equipment thefts take place between 6 p.m. on Friday and 6 a.m. on Monday. There are many ways tools and material goods can be kept safe, from extra lighting around the jobsite to storing tools in a locked storage box.

Safety Tips to Guard Against Theft One of the most secure measures a company can take includes keeping tools and equipment in a safe and secure

location, like a jobsite storage box.

Additional tips include: Signage: One of the number one and lowest-cost deterrents is adding a simple sign. Consider adding a sign that reads, “24 Hour Video Surveillance.”

Another sign offering rewards to those who turn in thieves or provide valuable information on crimes is also a helpful deterrent.

Security Lighting: Motion-censored lights or extra lighting can deter crime.

Darkness often invites crime so the more light, the better the protection.

Barrier protection: Adding some type of barrier protection, like a fence or guardrail, makes it tougher for thieves to get in and take supplies out. Look for ways to keep the important items properly secured and protected with barriers.

Controlled access to the jobsite: Having just one entry point in and out of the jobsite will cut down on crime. GeoFencing, a virtual barrier using GPS to track behaviours using mobile phones, has proved helpful for both crime prevention and inventory.

Documentation: Always photograph, document, and record the serial numbers for equipment, tools, and material goods for insurance purposes in the event that something is stolen. This will be extremely handy if a company or individual wants to claim any stolen items with an insurance company.

Are you working on an interesting or challenging project? Tell us about it. Contact our editor, Jessica Kirby, at jkirby@pointonemedia.com or by phone at 250.816.3671.

Jobsite Box Protection: Tools and equipment should be kept in a safe and secure location. With the extra security of a jobsite box, like the KNAACK® 4830-D, criminals do not stand a chance of getting to the most valuable tools on a construction site.

Consider a model both weather and theft resistant, with an integrated, three-

By / Mike Bykowski Senior product manager, KNAACK

point locking system and secondary locking drawer.

While these tips will not guarantee important items are always safe, it will strongly deter theft and vandalism.

Construction jobsite crime can not only cause financial hardship, but also delay production schedules. If a jobsite does fall victim to theft, having a contingency plan in place can make replacing stolen tools much easier. Both local police numbers and jobsite owner name and number should be on file and accessible to all on the jobsite. In addition, always ensure equipment and tools have the proper warranties and have been registered with the manufacturer. ■ Protect the most valuable tools on a construction site with the KNAACK® 4830-D; it is both weather and theft resistant and features an integrated, threepoint locking system and secondary locking drawer.

In support of the International Code Council’s (ICC) Building Safety Month in May and the National Safety Council’s (NSC) National Safety Month in June, KNAACK®will be kicking off a new campaign entitled Can’t Crack A KNAACK® with contests on Facebook to feature customers and fans who #ShowUsYourScars. KNAACK® boxes are recognized for their security and durability and users are encouraged to share their stories of how their storage boxes survived damage from attempted theft, automobile accidents or weather.

Visit www.facebook.com/knaackstorage to share photos and stories for a chance to win cool KNAACK® prizes.

wallandceiling.ca » April / May 2016 » 23

it’s the LAW THINGS LEFT UNSAID – THE COST OF FAILING TO EXCLUDE LIABILITY FOR IMPLIED TERMS The Facts In Cordova Housing Holdings Inc. v.

Wheeldon, a homeowner paid a $40,000 premium for a 10th floor, north-facing, condominium in downtown Vancouver.

This unit was purchased prior to construction.

After moving into the new unit, the homeowner found his balcony was paneled with non-transparent, frosted glass that obscured a significant portion of his view. While there were other units in the development with frosted glass balconies, most north-facing units were lined with pickets, allowing for a view of the skyline. The homeowner sued the developer for breach of contract and negligent misrepresentation, seeking damages for his obstructed view.

The Law The developer’s defence relied on language contained in the purchase contract, which included an “entire agreement” clause. Such clauses are common in purchase contracts and may serve to exclude a developer or vendor from being held responsible for pre-contractual representations made about the property they are selling. The trial judge agreed with the developer, finding that the “entire agreement” clause prevented it from being held

liable for representations made about the unit in its brochures and promotional materials. The homeowner’s claim for negligent misrepresentation failed on this basis.

Turning to the breach of contract claim, the trial judge determined that the “entire agreement” clause did not prevent the court from finding the developer in breach of an implied, unwritten, term that the windows in the homeowner’s unit would be transparent. While excluding liability for certain pre-contractual representations, the entire agreement clause in the purchase contract did not prevent the court from implying terms it believed necessary to give business efficacy to the parties’ agreement. Here, the court found that implying a term requiring the transparency of windows was necessary “to make the contract as the parties intended.” In the result, the court agreed that the homeowner was entitled to $11,705.00 in damages for remedying the deficient glass.

Lessons Learned 1.

Review your construction contract to determine if it contains an “entire agreement” clause, as this may protect you or your company from being liable for any representations or agreements outside the written

By / Andrew Delmonico and Anne Cochrane

contract. It is often a good idea that this “entire agreement” clause explicitly state that there are no implied terms affecting the contract’s written terms.

2. The developer in this case incurred the time and expense of a Smalls Claims trial and two failed appeals to the BC Supreme Court. Where the cost to remedy a deficiency is low, it may be in your own best interest to rectify it. Not only will this keep your customers happy, it may actually save you expense in the long run. ■ This article was written by Andrew D. Delmonico, a lawyer, and Anne S. Cochrane, an articled student, who practise in construction law with the law firm of Kuhn LLP. This article is only intended as a guide and cannot cover every situation. It is important to get legal advice for specific situations. If you have any questions or comments about this case or other construction law matters, please contact us at 604.864.8877.

Meet the Point One Media Team

Jessica Kirby, Editor 24 » The Trowel

Christina Tranberg, Account Manager

Lara Perraton, Publisher

industry NEWS Apprenticeship: Hands on the Future June 5-7, 2016 in Vancouver, BC Don’t miss out on Canada’s only national apprenticeship conference June 5–7, 2016 in beautiful Vancouver, BC. The Canadian Apprenticeship Forum has organized an outstanding program that promises to provide delegates with insights into innovative apprenticeship initiatives underway in every corner of the country. Hear about new research and learn how others are responding to the same challenges you face.

Share your vision for the future of apprenticeship in Canada.

The conference is also a great opportunity to reconnect with colleagues and peers. On Sunday evening, enjoy a membership reception and opening banquet. On Monday evening, join us on a cruise of Vancouver harbour while you chat with fellow delegates. We have also secured pre- and post-conference rates at the Hilton Whistler Resort & Spa. To view the program and more information or to register, please visit www.caf-fca.org/ and click 2016 Conference. ■

Amendments to Improve the Industry Training Authority Act The province introduced several amendments to the Industry Training Authority Act that will enable the Industry Training Authority (ITA) to lead and deliver trades training in BC more effectively.

The act came into force in British Columbia more than 10 years ago in 2003.

The introduction of Bill 7, the Industry Training Authority Amendment Act 2016, fulfils the government’s commitments to refocus the ITA

as outlined in the BC Skills for Jobs Blueprint, and to implement the recommendations in Jessica McDonald’s independent review of the ITA in 2014.

When the act becomes law, it will: • Set out the purpose of the ITA and confirms its role in BC’s trades training system. No purpose statement currently exists within the legislation.

• Require the ITA to develop and implement a multi-year strategic plan to achieve priorities and targets set by government.

• Require the ITA to engage with stakeholders to provide advice and recommendations on the development and implementation of the strategic plan.

• Update several administrative components of the existing act, consistent with other Crown corporations and government statutes.

At the same time, the amendments to the act ensure that the ITA will continue to have the flexibility it needs to respond to skills and trades training priorities quickly and efficiently.

Since 2014, the ITA has completed 14 of the McDonald report recommendations, and has made significant progress on the rest of the recommendations. The BC government and the ITA continue to consult with stakeholders and industry partners to implement the remaining recommendations.

As announced in Budget 2016, the province is increasing ITA funding by nearly $8 million over the next three years specifically targeted to support ITA’s youth programs.

Learn More: The Industry Training Authority review and the McDonald Report: http://www. jtst.gov.bc.ca/ITA_Review/

The Industry Training Authority: http:// www.itabc.ca/ BC’s Skills for Jobs Blueprint: https:// www.workbc.ca/WorkBC/media/ WorkBC/Documents/Docs/Booklet_ BCsBlueprint_web_140428.pdf ■

Canada Green Building Council Releases National Energy Benchmarking Framework Guide The Canada GreenBuilding Council (CaGBC) released a new white paper which will act as a guide for provinces and local governments who are considering implementing an energy benchmarking program within their jurisdiction. The white paper, titled “Energy Benchmarking, Reporting & Disclosure in Canada: A Guide to a Common Framework,” sets parameters for what a consistent approach to energy benchmarking on a national scale would look like, with the goal of driving municipalities across the country to establish or enhance local energy benchmarking and reporting requirements.

The white paper aims to simplify the process of policy development and implementation, while providing reliable data that will support the pursuit of strategic investments in achieving building improvements, and helping to meet energy and greenhouse gas (GHG) emissions reduction targets. The white paper highlights recommendations to all levels of government, utilities and associations, in five key areas including program administration, program delivery, data quality control, data transparency, and building industry capacity.

“The development of a standardized approach to energy benchmarking initiatives is a much-needed step in engaging the buildings sector in Continued on page 26 wallandceiling.ca » April / May 2016 » 25

industry NEWS BUILDING SCIENCE

Continued from page 21

feet). A 51-metre (167-foot), 14-storey apartment building is now under construction in Norway. Two other tall wood projects have been announced for New York and Portland.

For more information about student housing at UBC, please visit housing. ubc.ca ■

Be kind to humankind because it’s all you’ve got. ■ About the author: Tracey C. Jones is a US Air Force veteran, entrepreneur, speaker, and publisher. She speaks to audiences across the nation on leadership, accountability,

business

success,

and

other

topics. Her latest book is Beyond Tremendous: Raising the Bar on Life. To learn more visit www.

TremendousTracey.com.

INDUSTRY NEWS CONTRACTORS’ 101

Continued from page 22

to be kind to one another, especially during disagreements. Churchill had another great quote about this type of communicator, “Tact is the ability to tell someone to go to hell in such a way that they look forward to the trip.”

Beautiful people see beauty; hateful people see hate. Someone once said, “Those who spend their time looking for the faults in others have no time to correct their own.” Once you get serious about discussing and not just cussing, you’ll take your communication to a new realm.

Continued from page 25

climate action,” says Thomas Mueller, president and CEO of the CaGBC. “The National Energy Benchmarking Framework provides a consistent approach for building owners, policy makers, and utilities across Canada to understand and invest in improvements to reducing carbon emissions from existing buildings.”

The full 62-page “Energy Benchmarking, Reporting & Disclosure in Canada: A Guide to a Common Framework” white paper is available through the CaGBC website. ■

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Advertiser Index

Company

Phone Page

Bailey Metals Products

800.818.2666

OBC

Demand Products

800.325.7540

13

Flannery Trim

818.837.7585 18

Grabber Construction Products (Canada) Inc.

800.567.8876

21

Lochsa Engineering

208.342.7168

16

New West Gypsum Recycling

604.534.9925

16

SCAFCO Steel Stud Company

403.265.9005

IFC, IBC

Steeler Ltd (Delta BC)

877.678.6565

17

Sturdy Ladder Inc.

403.264.2934

09

Tree Island Steel Ltd.

800.663.0955

11

Trim-Tex Drywall Products

800.874.2333

19

Wallboard Trim & Tool

800.590.5799

19

Wallworks Acoustic Architectural Products Inc.

877.829.2550

7

Winroc Corporation

888.2.WINROC

08

26 » The Trowel

Welcome to Workplaces in Canada Tour Visits Vancouver More than 14 million people in Syria and neighbouring countries are affected by war. It’s hard to even imagine the disruption central to the refugee experience: the loss of home, employment, identity, and dignity.

Over the past many months, over 25 000 Syrian refugees have arrived in Canada. WCG was honoured to cohost two groups of Syrians on Welcome to Workplaces in Canada tours in Vancouver and Toronto in March.

In partnership with MOSAIC in Vancouver and Social Enterprise for Canada in Toronto, WCG collaborated with local employers in each city for this unique initiative, funded by Immigration, Refugees and Citizenship Canada. Our team for the Vancouver event included Judi Huta and Barb Kalashnikov, community & employer services co-ordinators; and in Toronto, WCG was represented by Irena Valenta and Parveen Dhindsa, program manager of WCG’s EmployMe Toronto program. Our groups of refugees toured four businesses in each city, listened to presentations by the participating employers, and had the opportunity to ask questions.

The sun was shining in Vancouver as a group of 25 Syrian refugees, along with staff from WCG and MOSAIC, boarded a bus to begin our day. The Vancouver tour included visits to Vancouver Regional Construction Association (VRCA), Sunrise Kitchens, Hilton Hotels, and a major national retailer.

Visit http://www.wcgservices.com/ welcome-workplaces-canada-tour/ to read the complete article. ■

Are you working on an interesting project? Tell us about it.

Contact our editor, Jessica Kirby, at jkirby@pointonemedia.com

STRONGER MATERIAL. LARGER SPAN HEIGHTS. REDUCED MATERIAL COST.

Supreme Framing System™ studs and track is a design that uses thinner steel and superior high yield strength steel when compared to traditional material.

At SCAFCO, we manufacture mill certified 100% galvanized prime steel studs and accessories.

4010 6A St. NE Calgary, AB 403-265-9005 Contact SCAFCO Technical Services: Technical@SCAFCO.com

Our knowledgeable sales and engineering staff offer first-class customer service, ensuring a quality experience with every order.