The Voice of the West Coast Wall and Ceiling Industry • www.thetrowel.ca • Spring 2018
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DRYWALL RE-INVESTIGATION Also in this issue: GET OFF THE LOW-BID TREADMILL KELOWNA PORSCHE EIFS RESIDENCE Publications Mail / Agreement # 40719512
Manufacturer of Specialty Aluminum Trims Flannery is the only manufacturer of aluminum trims with a full line of products for application in each of the following wall systems: stucco • drywall • fiber cement panels millwork panels • composite siding
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The Voice of the West Coast Wall and Ceiling Industry • www.thetrowel.ca • Winter 2018
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DRYWALL RE-INVESTIGATION Also in this issue: BEAT THE PRICE WAR KELOWNA PORSCHE EIFS RESIDENCE Publications Mail / Agreement # 40719512
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The Trowel team Jessica Kirby, Publisher / Editor 250.816.3671 • jkirby@pointonemedia.com Christina Tranberg, Advertising Sales 877.755.2762 ext 1408 • ctranberg@pointonemedia.com Lara Perraton, Creatives 877.755.2762 • lperraton@pointonemedia.com
contributing writers James Careless Ron Coleman Andrew Delmonico Drew Smith Matthew T. Potomak
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cover photo Courtesy of Littco Enterprises Ltd.
Published bi-monthly by Point One Media, Inc. The Trowel P.O. Box 11, Station A Nanaimo, BC V9R 5K4 t: 877.755.2762 • www.thetrowel.ca While information contained in this publication has been compiled from sources deemed to be reliable, the publisher may not be held liable for omissions or errors.
CONTENTS • Spring 2018 6 Drywall Re-investigation Opened
CBSA has launched a re-investigation into drywall duties. Here’s what you need to know.
8 Business Revival Sick of the price war game? See what two contractor advisors say about how to get off the low-bid treadmill.
Contents ©2018 by Point One Media Inc. All rights reserved. No part of this publication may be reproduced or duplicated without prior written permission from the publisher. Printed in Canada. Postage paid at Coquitlam, BC. Return postage guaranteed. Canada Post Canadian Publications Mail Sales Product Agreement #40719512.
10 Kelowna Porsche
Littco Enterprises Ltd. completed a complex curved exterior and an immaculate level 5 finish at Kelowna Porsche.
Return undeliverable Canadian addresses to: The Trowel Circulation Department
12 EIFS: First Ave Residence, QC
P.O. Box 11, Station A Nanaimo, BC V9R 5K4 e: circulations@pointonemedia.com
Journal of Record for
The Trowel is a registered trademark of the BC Wall & Ceiling Association. The Trowel is published six times per year expressly for members of the wall and ceiling industry.
EIFS revolutionizes a home renovation in Quebec.
Departments & Columns 04 editorial
17 it’s the law
05 drew’s rant
18 contractors’ advice
14 feature focus
20 industry news
16 building science
22 advertiser index
Next issue: Safety Culture • Restoration / Renovation • Interior Finishing
editor’s COMMENT
BCWCA SUMMIT: INVEST IN YOURSELF
There’s no denying it: spring has sprung. With the sun and crocuses come renewed optimism and higher seratonin levels and both of these things are key in a successful business attitude. We get a bit dark and cozy over the winter, which is fine until this time of year when new ideas, new funding, and new projects are rolling out, and it pays to be fast and furious nt style: Silomon the innovation front. Aside from the usual business procurement tactics, contractors can take some indirect but important steps to keep things moving forward, the most notable of which is investing in one’s self. It sounds hippy flippy and a lot less productive than erecting buildings, but it is statistically proven that business owners who invest in themselves with social, educational, and networking activities are more likely to succeed longterm nearly 100 per cent of the time. Can’t argue with those numbers. The BCWCA is hosting its first annual Summit this September in beautiful, sunny Kelowna, BC at the Delta Grand Okanagan Resort. If you want a one-stop shop for stretching your brain and inspiring new ideas, this is it. The delicate art of conference planning depends on a good mix of You work...
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By / Jessica Kirby, Editor business, education, and all-out play time and the BCWCA has it nailed. The planning committee has come up with an incredible set of member engagement activities including a table top trade show, fun skills competition, and welcome reception. The association’s essential business sessions will include the BCWCA AGM and board meetings. An impressive speaker and educational seminar line-up includes: • Gregg Lowes, Polygon Climate Solutions: Desiccant dehumidification for drywall applications • Emilia Coghill, Rockwool: Combustibility and moisture management • Lisa Dalton, Armstrong: Building product transparency, Lifecycle assessment and environmental declarations • Dan Iversen, Bailey: Building with steel • Rob Poystila, CertainTeed: Gypsum 2.0 • Graeme McFarlane, Roper Greyall Employment Labour Lawyers: Cannabis in the workplace Don’t forget the importance of kicking back and having some fun with industry friends and colleagues golfing at the Tower Ranch golf course. Spouses can enjoy the appreciation event, and everyone is welcome to sample from the guest excursion schedule, which features some fabulous ways to experience the best of the Okanagan including wine tours, Smile Bike tours, and a house boat tour of Lake Okanagan. The gala dinner will be the grand finale, featuring entertainment and the third annual Project of the Year awards. If you are ready to invest in yourself and your employees, or just want to have an awesome time in Kelowna, make sure you carve time in the schedule for this event. Don’t forget to book your rooms by August 13 for the discounted conference rate. RSVPs for events and ticket purchases are also due by this date. Contact the BCWCA at 604.575.0511, admin@bcwca.org, or www.bcwca.org for registration information. See you there! ■
drew’s RANT SHOW AND TELL For this column, I truly am going to rant. Here we go!
door anytime you care to drop by. We encourage it.
At BCWCA we present two classes a year for what we are now calling Module A/B classes and one class only for Module C/D. The first set of classes, A/B, is for the fairly new workers on our sites and the C/D classes are the final instruction of theory and practical applications before our students write for their Red Seal Certification.
Now that I have itemized what training encompasses, this is where my rant really takes off. Have a seat, please. Thank you.
In the presentation of classes for Module A/B we cover the following in theory and practical applications: Trade communications, Work place hazards, WHMIS, Applying safety regulations, Codes and standards, Fire assemblies, Mould prevention, Mould correction, Ladders and platforms, Fall protection, Rigging and signalling, Hand tools, Power tools, Powder actuated tools, Pneumatic tools, Gas actuated tools, Math, Blueprints, Estimating, Planning the project, Thermal insulation, Acoustic insulation, Installing insulation, Building walls and ceilings, Backing, Doors and frames, Access panels, Installing GWB, Shaft walls, Finishing drywall, Drywall beads, Trims and moldings, Reveals and expansion joints, Fireproofing, Security mesh, and Lead shielding. In the presentation of classes for Module C/D we cover the following in theory and practical applications: Load bearing walls, Wall panels, Joists and rafters, Building exterior walls, Acoustic ceilings and layout, Building acoustic ceilings, Feature ceilings, Access flooring systems, Demountable partition systems, Applications of metal lath, Beads and expansion joints, Air and water barriers, Rainscreen systems, and Exterior finish systems (EIFS).
As your instructor at BCWCA, I only have your apprentices for a nanosecond when one thinks of the big picture—their careers. As we can see above with the identification of the curriculum, there is a lot to cover. My concern with our apprentices is that I don’t find they are obtaining a fully encompassed experience and training on our job sites. I am not laying blame. It has been my experience when greeting our returning apprentices for the Module C/D classes that I find they haven’t been exposed to many of our trade aspects. I want the readers to be aware that these apprentices attending the single C/D course given in the calendar year have usually obtained the now-required 4,500 hours of onsite instruction or close to it. We refer to this as Work Based Training Hours, and with that accomplishment complete, they can go on to challenge the Red Seal Certification for wall and ceiling installers. I have had apprentices come through the class having never been exposed to T-bar ceilings on site, for example. They have been in the trade for three or more years, possibly longer, and never put up
By / Drew Smith, BCWCA Photo courtesy of Sarah Dunlop a ceiling. I would hope that our readers find this unacceptable. They can still challenge the Red Seal and possibly pass. What good is this? None. Our aim should be to have our apprentices ready at this time to make us money, and make themselves valuable. In short, they should be versatile and trained to do the tasks of our trade, whatever they may be, and whatever they are called upon to achieve for the betterment of your companies and the trade as a whole. Yes, you are probably thinking, “Drew, just do your job and be quiet. Don’t poke the bear!” The problem is, I care too much to be silent. I have run many projects in my time and have experienced the great staff and the not so great. My goal is to see the industry gain more respect for our tradespeople than we currently receive. We need more encompassing training on site. Period. That will, uncomfortably, fall on our contractors to look after. Yeah, yeah, I can hear you now: “Stay out of this Drew!” continued on page 22
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Yes, there is a lot going on at your training facility and we always welcome visits from our tradespeople and our contractors. We have an open
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wallandceiling.ca » Spring 2018 » 5
Edited By / Jessica Kirby
D E U
S S I
The Canada Border Services Agency (CBSA) has initiated a re-investigation to update the normal values and export prices respecting certain gypsum board originating in or exported from the US. According to CBSA, re-investigations are conducted to update normal values, export prices, or amounts of subsidy and to establish values for new exporters or new models. They are conducted periodically, often on an annual basis, to ensure that the values in place accurately reflect current market conditions. The re-investigation action is in accordance with the Special Import Measures Act (SIMA), and is part of the ongoing enforcement of the injury finding issued on January 4, 2017 by the Canadian International Trade Tribunal.
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Š Can Stock Photo
DRYWALL RE-INVESTIGATION
“According to CBSA, re-investigations are conducted to update normal values, export prices, or amounts of subsidy and to establish values for new exporters or new models.”
The board in question is imported into Canada for use or consumption in the provinces of British Columbia, Alberta, Saskatchewan, and Manitoba, as well as the Yukon and Northwest Territories. Specific products include drywall composed primarily of a gypsum core and faced or reinforced with paper or paperboard, including gypsum board meeting or supplied to meet ASTM C 1396 or ASTM C 1396M or equivalent standards, regardless of end use, edge-finish, thickness, width, or length. According to a notice from CBSA, the list excludes: • gypsum board made to a width of 54 inches (1,371.6 mm) • gypsum board measuring 1 inch (25.4 mm) in thickness and 24 inches (609.6 mm) in width regardless of length (commonly referred to and used as "paper-faced shaft liner") • gypsum board meeting ASTM C 1177 or ASTM C 1177M (commonly referred to and used primarily as “glass fiber re-enforced sheathing board” but also sometimes used for internal applications for high mold/moisture resistant applications) • double layered glued paper-faced gypsum board (commonly referred to and used as "acoustic board") • gypsum board meeting ISO16000-23 for sorption of formaldehyde. All dimensions are plus or minus allowable tolerances in applicable standards.
CBSA on or after the date the re-investigation concludes. New or updated normal values calculated in this manner have no effect on the reference values determined pursuant to the Gypsum Board Products Anti-dumping Duty Remission Order, 2017, issued February 24, 2017. The normal values determined on the basis of the reinvestigation may be applied to subject goods under appeal that have yet to be re-determined when the re-investigation concludes. Exporters interested in participating in the re-investigation are required to provide a complete and accurate response to the CBSA’s Request for Information (RFI) by March 21, 2018. CBSA will consider exporters co-operative if the requested information is submitted on time and the exporter permits verification of the data. If the exporter fails to provide sufficient information to determine specific normal values or does not allow verification of the information, anti-dumping duties will be assessed at the rate of 324.1% of the export price of the subject goods imported into Western Canada, in accordance with a ministerial specification pursuant to section 29 of SIMA. Trading companies, vendors, and other non-manufacturer exporters will receive normal values only to the extent that their suppliers/manufacturers provide sufficient information to permit the determination of normal values and export prices. The investigation will likely conclude by June 29, 2018. ■
Normal values established during the re-investigation will come into effect for the subject goods released from the wallandceiling.ca » Spring 2018 » 7
Photo credit: ©Can Stock Photo / Alex533
BUSINESS REVIVAL
Getting Your Trade Contracting Business Off the Low-Bid Treadmill By / James Careless
Whatever their specific trades, many trade contracting businesses are stuck on the ‘low-bid treadmill’. They make their living fighting for contracts where only the lowest bidder wins. The result for the winner is a skinny profit margin – if it exists at all! – that keeps their firm in a chronic state of financial crisis; one where expansion, decent wages and a nice income seem like impossible dreams. Fortunately, it is possible to revive your trade contracting business’ prospects and get it off the low-bid treadmill. With the right moves, you can advance onto higher margin projects that will pay you better while relieving your firm’s financial stress. Here’s how firms get on the low-bid treadmill, and how they can get off.
The Low-Bid Treadmill Trap: How It Gets Sprung As an experienced ‘contractor business coach’, George Hedley spends his time advising contractors on ways to make their businesses more profitable. (You can find him online at www.hardhatbizschool.com).
Hedley is the person who coined the phrase’ low-bid treadmill’. It is a term he applies to contractors who live and die by low-bid contracts—and Hedley says they only have themselves to blame for being snared in this trap. “A company ends up on the low-bid treadmill when they hope and wait for potential customers or general contractors to phone them and say, ‘bid my work’,” Hedley explained. “These companies don’t do anything pro-active to find new jobs or customers themselves. They spend zero time and money on marketing their companies to potential new clients, and they don’t improve themselves to access better job opportunities and higher-paying markets: They go for whatever gets offered to them.” By becoming reliant on low-bid jobs, such contractors turn themselves into easily-replaceable commodities. From a general contractor standpoint, the main thing that differentiates one low-bid qualified subcontractor from another is how low they’ll go on the price. Almost everything else is interchangeable.
“it is important for trade contractors to become specialists in well-paying, highly-skilled areas of construction ... at least, this is important to contractors who wish to win higher-margin contracts and better pay.”
To say the least, it can be demoralizing to be a low-bid contractor. There never seems to be enough money, and the pressure is always on to find the next paying job. Wages have to kept down to stay within low-bid contracts, depressing the tradespeople who stay with the firm, and motivating the better ones to move to higher-paying jobs whenever they can. In such a situation, it is not surprising for any contractor to go downhill. To revive their business, they have to take steps to leave the treadmill. Hoping someone will call with a highermargin contract just won’t happen.
“There are lots of trade contractors who build schools, but not many who build hospitals because hospital projects have higher, more demanding standards and specifications,” said Hedley. “This is why general contractors who build hospitals seek out the small group of trade contractors who have the necessary skills and expertise to do the work, rather than looking for the lowest bidder.” Such specialized trade contractors get to charge more—raising their margins and leaving the low-bid treadmill.
Getting Off The Treadmill
Even for trade contractors who don’t specialize, there is yet another way to get off the treadmill, and that is by investing in marketing and personal relationships with their clients.
The first step to getting off the low-bid treadmill is accepting that a change must be made. Specifically, “your business cannot be all about low price,” said Ronald Coleman; a contracting business consultant/solutions provider (www. ronaldcoleman.ca). “Instead, to command higher prices from general contractors, you need to stand out in one or more of four areas to make it worth their while.”
“When you spend money on quality marketing materials, and take the time to take your general contractor clients to lunch and hockey games, it pays off: People think of you first at contract time,” Hedley said. “In the same vein, looking for work when times are slow can lead your firm to better jobs with higher margins; rather than waiting for the phone to ring with low-bid requests.”
According to Coleman, these four areas are completing jobs on time, staying within the job’s budget, doing all work to the contractor’s standards (not higher/not lower), and maintaining the customer’s goodwill to get future work.
If there is a moral to this tale, it is that contractors have the choice of staying on the low-bid treadmill, or doing the work necessary to get off it; making more money and reviving their businesses in the process. The work involves:
“You likely won’t hit all four of these outcomes but as you get better at it and get a reputation for meeting or getting close to these four outcomes you will raise the bar and get on more ‘invitation only’ bids.” he said. “Doing that and improving your firm’s certifications and skills to compete for highly demanding and more exclusive jobs will certainly take you to the next level and will also likely give you a better chance at doing design build work and that's where the money is.” In addition to these points, it is important for trade contractors to become specialists in well-paying, highly-skilled areas of construction. At least, this is important to contractors who wish to win higher-margin contracts and better pay.
• improving the overall quality of your firm • figuring out what makes it unique and selling that difference • upgrading skills and capabilities to go after more exclusive, higher-paying jobs; • getting serious about marketing your services to potential customers, including building and maintaining personal relationships with them. “You can get off the low-bid treadmill,” concluded George Hedley. “Or not: It’s all up to you.” ■ wallandceiling.ca » Spring 2018 » 9
INTERIOR E XC E L L E N C E
By / Jessica Kirby Photos: Littco Enterprises Ltd.
Littco Enterprises Ltd., BCWCA member and commercial drywall and insulation contractor in Kelowna, was contracted to complete exterior engineered steel stud framing, light gauge interior steel stud framing, drywall, and acoustic ceilings on a new 22,765-square-foot Porsche dealership in Kelowna.
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According to Faction Projects, integrated real estate, architecture, and construction company for the project, the building was designed using the clearly defined, globally uniform architectural language expected of a Porsche dealership. This language, “leaves room for interpretation based on regional specifics, is technical, and reduced to the fundamentals—without unnecessary lines or unnecessary details,” says the company. A key component of the clean, contemporary design was the building's discreet interior with an exacting, high-quality finish. One of the project's interesting architectural features from Littco's scope was a large, curved exterior wall that was finished to level 5 with ½” x ½” intersecting reveals on the curve, says Littco Enterprises, Ltd. owner, Ty Winterbach. “The exterior wall that was framed on a curve was finished on the inside with intersecting reveals that matched the pattern of the exterior cladding panels,” he says. “There was also a two-foot perimeter vent bulkhead that pushed the curve wall further back, making the wall surface trickier to reach for boarding and taping. The entire wall was back-framed to support the drywall after the reveals were cut out.” Littco used drywall suspension grid for the suspended drywall ceilings to better accommodate the linear diffusers
and recessed lights that crossed the ceilings in opposite direction multiple times in each room. “The suspension grid allowed us to customize the grid layout to suit the fixtures layout,” said Winterbach. Littco’s scope at the dealership took six months to complete and the company had a total crew of 25 guys that worked on the site during that timeframe, though not all at once. “The client was looking for a high level of finish with a tight schedule,” says Winterbach. “The project ran smoothly.” Littco typically completes work from Penticton to Kamloops, its main focus is commercial, multi-family, and elite residential projects. It is currently working on a new Janguar Land Rover Volvo dealership for the same owner, architect, and contractor. For more information about Littco Enterprises, Ltd. please visit www.littco.ca. ■ Project name: Porsche Kelowna, Kelowna, BC Owner: Wyant Group Architect: Faction Architecture Inc. General contractor: HJ Kamerbeek Wall and ceiling contractor: Littco Enterprises Ltd. wallandceiling.ca » Spring 2018 » 11
First Ave Residence Montreal, QC 12 » The Trowel
Architect: Architecture Microclimat EIFS Manufacturer: Adex Systems Inc. EIFS Contractor: Isolation RM
Words by / EIFS Council of Canada Photos by / Adrien Williams
THE CLIENTS, a family with two young children,
originally looked at a field to build a new home in a borough of Montreal. Their land, formerly occupied by an abandoned house, has a large backyard facing south, which was the main inspiration for the project. The clients opted for a renovation of the abandoned house in order to re-use some of the structural elements and use a moisture drainage EIFS on the back facade, facing asouth. For the overall neighbourhood, the revitalization of this house was a blessing. The EIFS permitted the architects to create a majestic triangular projection protecting the clients from exterior weather elements when using their balcony. The contrast of the white acrylic coatings with the black window frames provides a modern look that is appealing to the eye. The EIFS assembly was provided in a white colour (high albedo) to prevent solar gains from the facade, which faces south. The assembly also improved the energy performance of the envelope, which helps the residents reduce the home’s overall carbon footprint.
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The devotion of passionate design professionals, manufacturer, and contractors truly inspired and brought together the 1st Avenue Residence project.
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The EIFS contractor was an active participant throughout the building process, providing interactive and efficient support while creating the preliminary plans and drawings, and engaging in back and forth discussions during the construction phase. These are the factors that made this project successful. The devotion of passionate design professionals, manufacturer, and contractors truly inspired and brought together the 1st Avenue Residence project. ■ wallandceiling.ca » Spring 2018 » 13
feature FOCUS THE GREAT DEBATE: HAND OR AUTOMATIC DRYWALL FINISHING? A craft like drywall finishing is defined by the skill required of the craftsman who executes it – that is why such a high premium is placed on hand-finished work. It attests to the knowledge of the tradesman, and to the long tradition of passing the necessary skills from one person to another. For this reason, the shift to automatic finishing tools presents some questions: is the work provided by these machines as good? Does it matter whether something is finished by hand or with automatic tools? And most importantly, what does it mean for the modern drywall finisher? Perhaps the most important question can be answered first: for today’s tapers, automatic finishing tools are a great addition to their arsenal – they automate what might otherwise be a routine task, freeing the craftsperson to focus on more detailed, skilled work while producing higher volume and better margins.
more jobs, and focus on the finesse of hand finishing the details, which will be easier on a uniformly finished surface.
As for the rest, even an automated tool is only as good as its operator. A skilled finisher can use these automated tools to produce work of the same quality faster and in higher volume. A company or craftsperson that employs these tools can make more competitive bids, finish
Full production systems for high volume even allow “continuous flow” that maximizes efficiency by using a pump and automatic taper to apply both tape and joint compound simultaneously and without stopping. This minimizes changeover and labor costs, while
ensuring a perfect application from start to finish. In short, modern taping and finishing tools, in the right hands, automate a routine part of the drywall finishing process, saving time, energy and money – allowing the craftsman to focus on what really matters: the craft. ■
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feature FOCUS TIPS FOR CHOOSING THE RIGHT MIXING OPTION Historically, concrete mixing meant combining sand, cement, lime, and water in various ratios to make mortar to apply to building projects. The “recipes” for these mixtures were rarely precise and could change in consistency depending on who was measuring and mixing. Today, pre-blended materials are more popular, with manufacturers selling dry materials that have been mixed according to calculations to assure the appropriate strength of the final product. When determining the right mixer for your job, there are a few things to consider. First, what output do you need to keep your project moving forward on schedule? A continuous mixer like Graco’s ToughTek CM20 can do a pallet of material – usually 35-40 bags – per hour. Compare the output of your different mixing options to find one with the capacity you need. Second, consider how portable the machine must be and how that portability meshes with the required output. A hand mixer is naturally portable – as easily as you can carry a bucket and a drill – but it has a lower output compared to both batch and continuous mixers. Some batch and continuous mixers are portable and can be transported in the bed of a pickup truck; some are not. Most batch mixers can plug into a standard outlet or operate with a gas engine, while most continuous mixers require a 230 volt outlet. The CM20 is the only continuous mixer on the market that can plug into a standard 120 volt, 15 amp outlet.
the manufacturer has specified. Choose a machine that can be transported around the job and that provides the
Mix it up. Graco’s ToughTek CM20 continuous mixer will improve your crew’s production rates by automatically mixing pre-blended mortar products. It’s light,, portable and plugs into any standard 120V outlet. ®
To learn more, visit graco.com/cm20
The key to the decision
output required without sacrificing the quality of the final product. ■
When considering your mixing options, the quality of the final material is key. As a contractor, it is a relief to know that the final product on the wall will hold up and have the same material properties 350043A.2_AD_CM20_1/3pg_TheTrowel.indd 1
© 2018 Graco Inc. 350043 Rev. A
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3/2/18 1:02 PM
building SCIENCE USING FUNGI TO FIX BRIDGES America’s crumbling infrastructure has been a topic of ongoing discussion in political debates and campaign rallies. The problem of aging bridges and increasingly dangerous roads is one that has been well documented and there seems to be a consensus from both democrats and republicans that something must be done. However, spending on infrastructure improvement has continually gone down. The New York Times reported in 2016, based on a report for the Bureau of Economic Analysis, that “in the 1950s and 60s, federal, state, and local governments were spending twice as much on the nation’s public infrastructure, relative to the size of the economy, as they are today.” The hesitancy to invest in America’s infrastructure may come from a number of sources, but the fact remains that most want something to be done before the consequences are too severe. Binghamton University assistant professor Congrui Jin has been working on this problem since 2013, and recently published her paper, “Interactions of fungi with concrete: significant importance for bio-based self-healing concrete” in the academic journal Construction & Building Materials. This research is the first application of fungi for self-healing concrete, a low-cost, pollution-free, and sustainable approach.
Why is infrastructure crumbling? Jin’s studies have looked specifically at concrete and found that the problem stems from the smallest of cracks in the concrete. “Without proper treatment, cracks tend to progress further and eventually require costly repair,” said Jin. “If microcracks expand and reach the steel reinforcement, not only the concrete will be attacked, but also the reinforcement will be corroded, as it is exposed to water, oxygen, possibly CO2, and chlorides, leading to structural failure.” These cracks can cause huge and sometimes unseen problems for infrastructure. One potentially critical example is the case of nuclear power plants that may use concrete for radiation shielding.
What can be done? While remaking a structure would replace the aging concrete, this would only be a short-term fix until more cracks again spring up. Jin wanted to see if there was a way to fix the concrete permanently. “This idea was originally inspired by the miraculous ability 16 » The Trowel
Photo credit: Jonathan Cohen.
of the human body to heal itself of cuts, bruises and broken bones,” said Jin. “For the damaged skins and tissues, the host will take in nutrients that can produce new substitutes to heal the damaged parts.” Jin worked with associate professor Ning Zhang from Rutgers University, and professor Guangwen Zhou and associate professor David Davies from Binghamton University with support from the Research Foundation for the State University of New York’s Sustainable Community Transdisciplinary Area of Excellence Program. Together, the team set out to find a way to heal concrete. The team found an unusual called Trichoderma reesei.
answer,
a
fungus
When this fungus is mixed with concrete, it originally lies dormant—until the first crack appears. “The fungal spores, together with nutrients, will be placed into the concrete matrix during the mixing process. When cracking occurs, water and oxygen will find their way in. With enough water and oxygen, the dormant fungal spores will germinate, grow, and precipitate calcium carbonate to heal the cracks,” explained Jin. “When the cracks are completely filled and ultimately no more water or oxygen can enter inside, the fungi will again form spores. As the environmental conditions become favorable in later stages, the spores could be wakened again.” The research is still in fairly early stages with the biggest issue being the survivability of the fungus within the harsh environment of concrete. However, Jin is hopeful that with further adjustments the Trichoderma reesei will be able to effectively fill the cracks. “There are still significant challenges to bring an efficient self-healing product to the concrete market. In my opinion, continued on page 22
it’s the LAW WHEN TIME ISN’T ON YOUR SIDE A contractor may be asked to provide a homeowner with an estimated schedule for completion before a project starts. While there are always contingencies and unforeseen circumstances, projects can get delayed and extend well past expected deadlines. As was made clear in Sanwo Enterprise Ltd. v. Huang, 2018 BCSC 31, a deadline provided in an estimate can form a fundamental term of the contract that a contractor will be liable for failing to meet.
By / Andrew D. Delmonico and Matthew T. Potomak
The Facts
The Decision
In or around May 2013, Ms. Huang (the “Owner”) retained Mr. Feng (the “Contractor”) to manage the construction of a two-story detached house and coach home in South Vancouver, pursuant to a written contract (the “Contract”).
Ultimately, the Contractor was found liable to pay damages for breach of contract, which was partially off-set for amounts he paid to sub-contractors on behalf of the Owner.
The Contract included a “Project Duration” clause, which estimated completion of the project to be seven months from the date of obtaining the building permit. The clause also included a qualification that project duration may be extended for reasons including bad weather, changes made to the drawings or house structure, delays in material purchases and uncooperative owners. On July 8, 2013, the building permit was issued and construction began. However, significant delays and related disputes in the course of construction led to a breakdown of the relationship between the Owner and Contractor. The Owner emphasized to the Contractor on multiple occasions the need for timely completion of the project. The Owner even attempted to execute a new addendum to the Contract solidifying an exact completion date, which the Contractor refused to sign. After further delays and breakdown of the relationship, the Contract was terminated in June 2014, prior to completion of the project. The Contractor sued the Owner for non-payment of management fees and cost of the work done by subcontractors that he covered on the Owner’s behalf. With respect to delays, the Contractor argued that the delays were caused by the Owner’s constant changes to construction plans and failure to issue payment to sub-contractors in a timely manner. Conversely, the Owner took the position that the delays were caused by the Contractor’s incompetence in being able to effectively manage construction of the project. The Owner counterclaimed for breach of contract, arguing the work was deficient, took too long, and for costs incurred to retain a new builder to complete the project.
Even though the Court found that the estimated seven-month completion date in the contract did not expressly require strict compliance, the Court inferred based on the surrounding circumstances that time had become of the essence in completion of the project. The evidence showed that after 11 months of the building permit being issued, the project was only about 55% complete. The Contractor was found to have deprived the Owner of the benefit she was to receive under the Contract, despite the fact that she caused some delays herself. The Contractor was ultimately deemed to have repudiated the Contract in failing to effectively manage the project site and bring the project to a timely completion.
Lessons Learned 1. A contractor may not be required to strictly comply with time estimates in the absence of an express contractual provision requiring this. However, in certain circumstances, the court may imply that “time is of the essence” to performance of the contract and hold a contractor responsible for delay costs. As such, contractors should be sensitive to timelines even when they are just included in estimates. 2. A contractor should document all owner-caused delays in the course of construction to ensure solid evidence exists to defend against potential delay claims by an owner. ■ This article was written by Andrew D. Delmonico, and Matthew T. Potomak, an articled student, who practise in construction law with the law firm of Kuhn LLP. This article is only intended as a guide and cannot cover every situation. It is important to get legal advice for specific situations. If you have any questions or comments about this case or other construction law matters, please contact us at 604.864.8877 (Abbotsford) or 604.684.8668 (Vancouver).
wallandceiling.ca » Spring 2018 » 17
contractors 101 FOCUS AND DISCIPLINE Over my career I have had the privilege of getting insight from many trade contractors. The range of profitability from one contractor to another is extensive. I recently completed my 21st annual benchmark program for Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI). The results continue to astound me. The top contractor made over $1 million profit on $5 million in sales while the bottom 20% of participants lost money. The top 25% made 10% or more in pre-tax profits. Why do some trade contractors do so well, others okay, and some barely survive or fail? The ones who are consistently at the low end of the totem pole are those who have bought themselves a job. They stay small, make wages, and get some nice tax write-offs. They are not serious about being in business, although many of them would not admit that, even to themselves. Growing from a two-person operation to a four-person business is like growing 100% and that is not simple. Many companies do grow but many others do not. The threshold I use for being in business, rather than “buying yourself a job,” is annual sales of $1 million or more. This
By / Ron Coleman
figure is not etched in stone but most companies under that level can’t support the overhead they need to run their business. For one million dollars in service and retrofit sales, a company will need three to four full-time technicians. There are several factors that influence successful owners, managers, and leaders. Motivation is often cited as a primary success factor, but I find motivation wanes. We get tired, we get depressed, and we find it very difficult to get back on top—we get to the stage where we say, “never do today what we can put off until tomorrow”. That can’t be a recipe for success. A second factor often cited is passion. Well, as all of us know, our passions ebb, except maybe for golf. It is very difficult to rekindle passion once it starts to fade. There are two factors I see in the owners of successful companies. The first is that they are focused on the few things they can do to make the business successful, and the second is the level of discipline (doggedness?) they display. The concept of measure, monitor, and manage is very high in their daily routines.
$60 / Ton
A successful company has a sales strategy based on value, not price. An ability to complete work on time, on budget, to the standard specified, and to retain the client’s trust are the key elements. The successful contractor picks the key areas and either monitors them all himself or monitors several of them while ensuring the others are being monitored. Two extremely successful contractors I know would go through every work order, every day. They would discover where items were not being invoiced, thus increasing profits significantly and ensuring the jobs came in at or under budget. Every day, without fail, that was the routine. Every single year while they were in business this is what they did. Both of them are multi-millionaires. It wasn’t exciting work; it was mundane and it took incredible discipline to stay the
18 » The Trowel
course. They knew this was where their pot of gold was and how to extract the gold from the pot. These were fairly big contractors—in the $6-8 million-dollar range of sales. These two owners did keep their fingers on the overall pulse of their companies, but monitoring the success of work orders was their primary focus and it was their first task every single work day. Smaller contractors I have reviewed tended to focus on pricing work for profits and making sure the work was done efficiently. If your annual sales are under $2 million you should be able to stay in control of this process. Once you get beyond the $2 million range you start to lose control because you need to delegate some of the 3 Ms, either in sales or in operations, and sometimes don’t delegate effectively. It is also essential that you have a good backroom operation handling all the paperwork. Don’t skimp on investing in your office administration. You will not be successful with mediocre systems or mediocre people. Here’s an exercise I would like you to do to make money in your business. 1. Describe your situation now. Your business structure, what works, and what doesn’t. Paint the picture as it is. 2. Identify the challenges you are facing and the frustrations you are having. 3. Determine a course of action that would get your where you want your business to be. The actions you have to take will, very likely, prove to be tough, particularly if you have to replace people within your organization.
5. The impact of this is that you will start to make money and have a better lifestyle. You will become rich and find life a lot more peaceful. That’s how you can make money in this industry and delegate more responsibility. So… Do you want to become more successful? Are you willing to focus on the few areas where you can add value in your business? Do you have the discipline to make it happen? Answer these questions honestly (don’t fool yourself). Don’t start this journey unless you are focused and disciplined enough to complete it.■ Ron Coleman helps make the ownership transition of trade and specialty contracting companies more successful. He ensures that businesses are attractive to buyers so that both seller and buyer enjoy a win-win situation. His book Becoming Contractor of the Year will show you techniques you can use to make more money, have more fun, and make your business more saleable. His book Building Your Legacy has more than 40 great ideas for helping you work smarter, not harder, and create a legacy of which you can be very proud. Ron is a professional accountant, a certified management consultant, and a professional member of the Canadian Association of Professional Speakers. Need a speaker for your next conference? Give Ron a call. Visit Ron at www.ronaldcoleman.ca and review his other publications and resource materials for contractors.
4. Use discipline and focus to get the results you want. Get a coach or mentor to force you to stay on track.
wallandceiling.ca » Spring 2018 » 19
industry NEWS DEMAND CoolCutTM AIR COOLED HOT KNIFE NOW AVAILABLE The Cool Cut™ Air Cooled Hot Knife from Demand Products is the first continuous use hot knife availble in the industry. An integrated cooling fan maintains a low internal temperature, which means users can keep the heat on for the duration of the cut without cycling the trigger.
With 190 watts of power, the Cool Cut™ accomodates up to a 7” flat cutting blade. An electronic circuit board delivers reliable, consistant power and the variable heat dial allows users to adjust the heat output to the optimum setting for cutting a variety of materials. Four- and six-inch flat blades and a convenient carrying case are included with the tool. Visit demandproducts.com to learn more about the Cool Cut™ Air Cooled Hot Knife. ■
EIFS COUNCIL OF CANADA ANNOUNCES JUDGING PANEL FOR ARCHITECTURAL DESIGN AWARDS PROGRAM The EIFS Council of Canada (ECC) has officially announced the individuals selected for the ECC Architectural Design Awards Judging Panel. The Awards Panel will convene in April 2018 to evaluate and select the recipient of the ECC Architectural Design Awards Program grand prize. The Panel may also select up to five finalists from the five submission categories: low rise residential, high rise residential, commercial/retail, recreational/institutional, and renovations. The five members of the Judging Panel for the 2017-18 ECC Architectural Design Awards are: • Barrie Ottenbreit, Partner, Number TEN Architectural Group • Paul Hammond, Principal, Low Hammond Rowe Architects • Steven Kirshenblatt, Senior Partner, Kirkor Architects and Planners • Mario Greco, Senior Associate, Petroff Partnership Architects 20 » The Trowel
• Alex Lukachko, Principal, Senior Building Science Specialist, RDH Building Science Incorporated “Our judging panel represents leading architecture, planning, and building science firms from across Canada,” says John M. Garbin, president and CEO of the ECC. “We look forward to our awards panel’s decisions and to recognizing the finalists at this year’s awards ceremony in June.” The ECC Architectural Design Awards Program was established to recognize design professionals and firms that incorporate EIFS products into innovative and creative built projects. The goal of the ECC Awards Program is to create a new benchmark in EIFS construction, and will help professionals achieve Canada’s national objective of creating resilient, sustainable buildings. The Awards Program is open to all architects, architectural firms, builders, and design professionals that have designed and completed a building located in Canada that utilizes EIFS. Eligible buildings must be occupied no sooner than January 1, 2016 and no later than January 31, 2018. Registrations and submissions are due April 7, 2018. All applicants that have been deemed eligible have until April 7, 2018 to prepare their electronic submission packages. Submissions must be received no later than 12:01am April 7, 2018. Award finalists will be announced on April 30, 2018. Award recipients will be honoured at the EIFS Council of Canada Annual General Meeting and Awards Reception on June 13, 2018. For more information on the EIFS Council of Canada Architectural Design Awards Program and full details on categories, registration, and submissions, please visit http:// eifscouncil.org/eifs-design-awards-program. For more information, please contact eifsawards@eifscouncil. org. ■
CANADIAN CONSTRUCTION ASSOCIATION MOBILIZES MEMBERS TO OPPOSE GOVERNMENT-OWNED ENTERPRISES The Canadian Construction Association (CCA) announced in January in an email to its board members, partner associations, and corporate members that it has advised the Government of Canada of its opposition to government-owned or controlled entities competing for construction contracts. Most recently, Chinese state-owned CCCC International Holding Limited’s
industry NEWS (CCCI) announced it is seeking to acquire Aecon Group Inc., a Canadian publicly-traded construction firm. “This is not about competition from foreign construction companies—this is about foreign governments being in the construction business in Canada,” said CCA chair Chris McNally. “We want a level playing field. Government-owned and government-controlled entities have completely different access to capital and can be influenced by political agendas.” CCA’s opposition to government-owned or -controlled entities in the construction business is based on one of its long-standing policy statement (4.5). CCA has asked the government to extend the time for review of the CCCI transaction to allow for more fulsome input from industry. Additionally, since the review is well underway, CCA is urging its members to make their views known by writing to the Senior Assistant Deputy Minister, Industry Sector, Paul Halucha. Canadian Construction Association (CCA) is the national voice for the construction industry in Canada representing over 20,000 member firms in an integrated structure of some 70 local and provincial construction associations. For more information please visit CCA online at www.ccaacc.com. ■
The list ranks countries and regions in terms of cumulative LEED certified gross square meters as of December 31, 2017, and represents 6,657 certified projects totalling more than 158 million gross square meters. “Canada remains an important leader in driving the adoption of LEED and green building,” said Mahesh Ramanujam, president and CEO, USGBC and Green Business Certification Inc. (GBCI), the global certifying body for LEED projects. “With nearly 3,000 LEED certified projects throughout the country, we are seeing the leaders in this market push the boundaries of what it means to be a high-performing building or space.” Canada is part of a growing number of nations dedicated to a greener, more sustainable built environment. According to a Dodge Data & Analytics World Green Building Trends 2016 SmartMarket Report, countries indicated that economic forces were the most important drivers for green building. The SmartMarket report also revealed that increasing consumer demand has pushed the world’s green building market to a trillion-dollar industry that has led to a corresponding increase in the scope and size of the green building materials market, which is expected to reach $234 billion by 2019. For more information, visit cagbc.org. ■
CANADA RANKS SECOND ON ANNUAL TOP 10 COUNTRIES AND REGIONS FOR LEED GREEN PROJECTS LIST
CONSTRUCTION WORKFORCE PRESSURES INCREASE ACROSS CANADA AS ACTIVITY LEVELS OFF
The Canada Green Building Council (CaGBC) is pleased to announce that Canada has once again ranked second in the annual Top 10 Countries and Regions for LEED list. Curated by the US Green Building Council (USGBC), the creators of the LEED green building program, this list recognizes markets outside the US that are using LEED to create healthier, more sustainable spaces where citizens live, learn, work, and play. Canada earned the distinction for its current total of 2,970 LEED certified projects totalling more than 40.77 million gross square meters of space.
Canada’s construction industry must remain focused on recruitment and retention as more than one quarter of a million construction workers are expected to retire this decade, according to the latest labour market forecast released today by BuildForce Canada.
“Canada’s green building industry has consistently proven that we are among the most innovative in the world, and this result further cements that leadership position,” says Thomas Mueller, president and CEO of CaGBC. “LEED has and will continue to be instrumental in bringing green building solutions to scale including energy efficiency and carbon, health and wellness, resiliency, and advanced material choices.”
While slow and uneven construction job growth is anticipated this decade as construction activity levels off, the notable provincial exceptions are BC’s Lower Mainland and Ontario’s Central and Eastern regions, where rising project demands have outpaced the available local workforce. “Despite slower employment growth in most provinces, recruitment pressures will intensify with the estimated retirement of up to 21 percent of Canada’s construction workforce this decade,” said Bill Ferreira, executive director of BuildForce Canada. “Simply put, the industry must remain focused on recruitment, training, and mentoring efforts to prevent a potential skills and capacity gap over the next 10 years.” continued on page 22
wallandceiling.ca » Spring 2018 » 21
advertiser INDEX qualified trades people for the future of our chosen industry.
DREW’S RANT continued from page 5
I would like our readers to consider the old ways of when I was travelling through as an apprentice. We apprentices of the last millennium (that hurts) were given what one could refer to as a small postcard-size book of forms. On these forms were the different aspects of our trade. We were required to keep track of the monthly hours, write on these cards under each heading, and mail them in to the apprenticeship board. Keep in mind computers were not around yet. (Yes, we did have internal combustion engines.) The cards were signed off by our foreman or supervisor as confirmation. Without the aid of computers, this information was recorded in the apprentice’s file and if the apprenticeship board/ co-ordinator discovered that Johnny wasn’t receiving the necessary training set out by the contractors, the board, then the co-ordinator, would contact the contractor and discuss what they could do to assist Johnny in receiving further training. This system did work and produced some of the best fully-rounded tradespeople we have today. The problem now is we are all retiring. Right? So now what do we do? I would like to suggest we go back to this tried and proven process. I accept the work challenge. I propose this for the betterment of our trade and the industry. With the aid of computers in today’s world this should be fairly streamlined and we can possibly develop further to reciprocate the onsite training information back to the employer, the contractor. These could develop into further tools for our employers to use when searching for just the right employee to hire for future projects—a recorded resume, of sorts.
I can tell you how to wash dishes but if I show you, we will all be happy sitting at the table together. ■
BUILDING SCIENCE
continued from page 16
further investigation in alternative microorganisms such as fungi and yeasts for the application of self-healing concrete becomes of great potential importance,” said Jin. For more information, please contact Binghamton University at www.binghamton.edu. ■ This article was reprinted with permission from BingU News https://www.binghamton.edu/news/story/938/using-fungi-tofix-bridges.
INDUSTRY NEWS
continued from page 21
BuildForce Canada’s 2018–2027 Construction and Maintenance Looking Forward forecast shows construction activity is expected to soften in most provincial markets due to the aging population and weaker demand for Canadian natural resources. Despite this trend, the workforce is estimated to rise by approximately 22,000 workers by the end of the decade, as modest gains in non-residential job growth outpace small declines in residential construction.
I open the door to our readers for input on this matter. I can be reached through the BCWCA office at 604.575.0511 or by email at drewsmith@shaw.ca. I look forward to any input from our readers.
Steady job growth related to anticipated increases in demand for commercial and institutional building construction will prevail in most provinces. While slower population growth may lead to lower demand for new housing construction, any declines should be offset mainly by rising renovation and maintenance activity.
In closing my rant it has not been my intention to “rock the boat”. I’m looking for a better way to turn out our apprentices, so they become more versatile for our employers—fully
Highlights of BuildForce Canada’s 2018–2027 Construction and Maintenance Looking Forward forecast can be found for each province at www.constructionforecasts.ca. ■
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it’s simple.
enough said.