Editor
’sNote
Harnessing Technology
The Power of AI and Data Analy cs in Talent Acquisi on
Welcome to our highly an cipated magazine issue, "Best Recrui ng and Staffing Agencies to Watch 2023," where we present an exclusive collec on of the industry's most innova ve and influen al companies. In an everevolving job market, these agencies have proven themselves to be at the forefront of talent acquisi on, matching skilled professionals with organiza ons that value excellence.
Recrui ng and staffing agencies play a pivotal role in connec ng job seekers with employers, naviga ng the complex landscape of talent acquisi on. In this issue, we have me culously curated a list of agencies that have demonstrated excep onal prowess in iden fying top-notch talent, embracing cu ng-edge technologies, and adop ng forward-thinking strategies to meet the demands of today's dynamic workforce.
As we unveil our selec on of agencies to watch in 2023, it becomes evident that technological advancements have had a profound impact on the recruitment landscape. AI-driven algorithms and big data analy cs have revolu onized the way agencies source, assess, and place candidates. The agencies featured in this issue have harnessed the power of these technologies, u lizing them to streamline the hiring process, enhance candidate experience, and deliver superior results to their clients.
The agencies highlighted in our issue have demonstrated a strong commitment to promo ng diversity in the workplace, ensuring that underrepresented voices are heard and valued. They
have implemented comprehensive strategies to foster inclusive environments and have become pioneers in driving posi ve change in the industry.
Another notable trend among the agencies featured is their focus on candidate experience. They understand that a posi ve and engaging candidate journey not only a racts top talent but also enhances employer branding. These agencies have adopted innova ve approaches to engage with candidates at every stage of the hiring process, providing personalized experiences and building las ng rela onships.
In conclusion, our latest magazine issue showcases the leaders, innovators, and visionaries in the recruitment industry. These agencies have embraced technology, championed diversity, and navigated uncertain mes with agility. They have proven their me le in a compe ve landscape and are shaping the future of talent acquisi on.
We hope that this issue serves as a valuable resource for both job seekers and employers, providing insights into the agencies that are driving excellence in recruitment.
Happy reading!
WilliamsLISTINGS ORGANIZATION
DESCRIPTION
Robert & Partners is a consul ng firm in Human Resources Management, Recruitment and Training. It has managed to expand thanks to its exper se in recruitment and selec on of high-level profiles as well as in coaching and training.
MatchMaker no.1 Ltd. & Co.KG., is a prime example of a professional recruitment agency that excelled by u lizing technology to provide the best recruitment solu ons. The agency understands the requirements of businesses and matches in-demand skills with dynamic companies that are driving change.
Pinnacle Growth Advisors is the top Talent Advisory Firm for the fastest-growing logis cs companies in the US and Canada. Whether a Series-A startup or a billion-dollar conglomerate, Pinnacle Growth Advisors is focused on helping companies drive their revenue through their primary compe ve advantage- their people.
Recruit Inc is a One-Stop HR Solu ons Company, for organiza ons to “Partner Right for the Right People”. Our value-added services cover the full spectrum from headhun ng, HR Consul ng, Interna onal Recruitment and Project Management.
Jamal Boumiloud Robert & Partners Inses Mokrani MatchMaker no.1 Ltd. & Co.KG Brent Orsuga Pinnacle Growth Advisors Dorcas Tan Recruit IncRobert & Partners
Helping Businesses To Connect With Talented Candidates
Recruitmentandstaffingagencieshave becomeanintegralpartofthe businessworld.Withtheriseof competitionineveryindustry,companiesare constantlyseekingwaystogainacompetitive edge.Oneofthewayscompaniescanachieve thisisbyhiringtoptalentthatpossessesthe skillsandexpertiseneededtodrivebusiness success.However,findingandattractingthese topcandidatescanbeadauntingtaskfor businesses,especiallythosethatlackthe resourcesandexpertisetodosoeffectively. Thisiswhererecruitmentandstaffingagencies comein.
Theseagencieshelpbusinessesfindandhire therighttalentfortheirspecificneeds.They haveawealthofknowledgeandexperiencein identifyingtoptalent,assessingtheirskillsand qualifications,andmatchingthemwiththeright jobopportunities.Furthermore,recruitmentand staffingagenciescanhelpbusinessessavetime andmoneybyhandlingtheentirehiring processfromstarttofinish.Thisincludes everythingfromsourcingandscreening candidates,conductinginterviews,negotiating
Best Recruiting and staffing Agencies To Watch 2023
offers,andevenonboardingnewhires. Also,theycanprovidebusinesseswith accesstoabroaderpoolofcandidates. Byleveragingtheirnetworksand expertise,theserecruitmentand staffingagenciescantapintopassive jobseekerswhomaynotbeactively lookingfornewjobopportunitiesbut areopentoconsideringthemifthe rightopportunityarises.Theycanalso helpbusinessesnavigatethe complexitiesofhiringindifferent geographiclocationsorindustries. Hence,byoutsourcingtherecruitment processtorecruitmentandstaffing agencies,businessescanfocusontheir coreactivitieswhileensuringthatthey hirethebestcandidatesforthejob.
Robert&Partners,establishedby JamalBoumiloud(Managing Director),isoneofthebest recruitmentandstaffingagenciesto watchin2023.Underhisleadership, thecompanyhasbeenexpandingits footprintintheindustryandhelping businessesfindtherightpeopleforthe rightpositions.
ADiligentLeaderWithExtensive Experience
Jamalbeganhiscareerinthestock marketinBrussels,Belgium,after receivinghisdegreefromabusiness schoolthere.Afterthat(in1999),he startedasasalesagentinthe recruitmentbusinessasheparticipated inthelaunchofoneofthebiggestjob boardsinEurope:Stepstone.The diligentleadercontinuedworkingin thehumanresourcesandrecruitment sectorsformultinationalcorporations andVediorGroup,whichwasacquired byRandstadGroup.
Jamalwasthemanageroftemporary
workagenciesinBrussels,working withkeyaccountsliketheEuropean Commission,etc.Then,herelocatedto Moroccoin2012tostartajobboard (Marocadres),whichisstillin operationtoday Atthesametime,he alsoestablishedthestaffingagency "Robert&Partners"withtheassistance
ofhiswife,AmalIgarni,whoexcelsin herroleasCommercialDirectorforthe MiddleEastandAfrica.
OfferingPersonalizedHRSolutions
Robert&Partnersisastaffingagency operatinginEMEA.Ithasmanagedto expandthankstoitsexpertisein
recruitmentandselectionofhigh-level profilesaswellasincoachingand training.TheagencyhasdevelopedHR solutionsaccordingto5valuesthat transcendallothersandreflectthe ethicsofRobert&Partners.Thesefive corevaluesare:
• Clientsandcandidatesareour primaryconcern
• Westrivetogobeyondexpectations
• Discretionandintegrityaredueatall time
• Weareprofessionalsatallsituations
• Performanceisourreference
Thecompanyremainscommittedtoits foundingcandidate-centered philosophy,tothecustomizedserviceit
offerstoeachclient,andtothe importanceofhiringtalentedand devotedin-housepersonnelwho embodyitscorevaluesonadaily basis.
PrimalChallengesAndRoadblocks
Becominganentrepreneurisa challengingjourney,andtheinitial phasecanbeparticularlydifficult. Entrepreneursarelikelytofacearange ofchallengesandroadblocksthatcan makethemquestionwhetherstarting theirownbusinessisreallyworthit. ForJamal,hehadtoinitiallyadjustto theMoroccanandmiddleeastern markets,andwithabackgroundin Europe,ittookhimsometimeto
adjust.Now,hisbiggestproblemis maintainingthehighcalibreoftheir serviceswhileexpandingquickly
StrategizeGamePlans
Competitionisaninevitableaspectof anymarket,andasabusinessowneror entrepreneur,havingawell-thoughtoutstrategytotackleitiscrucial.So thedailyworkofJamalandhisteam involvesprovidingacomprehensive servicewithrealaddedvalue.Their reactivity,network,andspecific targetingofcandidatesmakeRobert& Partnersapowerfulpartnerfor companieslookingforhighpotentialin thishighlycompetitivetimeand market.Inordertobeabletoprovidea
worldwideserviceforitsforeign partners,theagencyalsoestablishedits headquartersinRiga,Latvia.Jamal proudlyassertsthatbeingableto recruitandcapitalizeontheirglobal networkisastrongassetthattheir clientsdoappreciate.
DiversifyOfferingsToAppealTo TheTargetAudience
Diversifyinganorganization'sofferings requiresadeepunderstandingofthe targetaudienceandtheirneeds. Conductingmarketresearchand analyzingconsumerdatacanprovide valuableinsightsintothewantsand needsofyouraudience.Onceyouhave aclearunderstandingofyouraudience, brainstormnewproductorservice ideasthatalignwiththeirneedsand interests.AccordingtoJamal,the companyhasdevelopedgreatknow-
howintheautomotiveindustry,butnot onlyinthis.Inalltheseyears,ithas accompaniedlargegroupsfromall aroundtheworldintheirgreenfieldin MoroccanTax-freezones.
KeyMilestones
Settingkeymilestonesisanessential partofanybusinessstrategy These milestonesprovideaclearroadmapfor achievingspecificgoalsandobjectives, whichinturnhelpsthecompanyto measureitsprogressandsuccessover time.SoJamalhassetsomekey milestonesforRobert&Partners.
Underhisleadership,2023willbean expandingyearforthegroup,witha secondofficeinTangier,Morocco.The agencyalsoplanstostartanewoffice inSpaintooperateitssouthofEurope activities.
Jamal'sViewOnExisting Recruitment&StaffingIndustry
AccordingtoJamal,inthepast20 years,therecruitmentindustryhasseen significantchange.Hebelievesthat businessesthatgrasptheimportanceof digitaltools,particularlyreal-time tools,willbetheonesthatsurvive.
WordsofWisdom
Beingasuccessfulbusinessmanand entrepreneur,Jamalgivessomeadvice, "Iwouldtellthemnottolistento peopleslowingthemandtolearnas muchaspossibleabouttheirmarket beforestartingtheirchallenge."
Quote:"Findingtherightjobforeach ofourcandidatesandcreating customizedrecruitmentandtraining solutionsforthemostdemanding challengestheyencounter;suchisour mission!"
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Best Recruiting and staffing Agencies To Watch 2023
Pinnacle Growth Advisors
Best Recruiting and staffing Agencies To Watch 2023
Thestaffingandrecruiting industryisabroadtermthat encompassesawiderangeof businessesthathelporganizationsfind andhireemployees.Thesebusinesses canbecategorizedintotwomain types:staffingfirmsandrecruiting firms.
• Staffingfirmsprovidetemporaryor contractworkerstobusinesses.This typeofstaffingisoftenusedtofill short-termorseasonalneeds,orto provideadditionalstaffingduringpeak periods.Staffingfirmstypicallyhavea largepoolofcandidatestodrawfrom, andtheycanquicklyandeasilyplace qualifiedworkersinopenpositions.
• Recruitingfirmshelpbusinessesfind andhirepermanentemployees.This typeofrecruitingcanbedoneonaninhousebasis,oritcanbeoutsourcedto athird-partyrecruitingfirm.Recruiting firmstypicallyhaveadeep understandingofthejobmarket,and theycanusetheirexpertisetomatch qualifiedcandidateswithopen positions.
Thestaffingandrecruitingindustryisa largeandgrowingindustry.Inthe UnitedStatesalone,theindustryis estimatedtobeworthover$200 billion.Theindustryisexpectedto continuetogrowinthecomingyears, asbusinessesincreasinglyoutsource theirhiringneedstostaffingand recruitingfirms.
BenefitsofUsingaStaffingor RecruitingFirm
Therearemanybenefitstousinga staffingorrecruitingfirm.Someofthe keybenefitsinclude:
• Accesstoalargepoolofcandidates: Staffingandrecruitingfirmshave accesstoalargepoolofcandidates, whichcansavebusinessestimeand moneyintheirhiringprocess.
• Expertiseinthejobmarket:Staffing andrecruitingfirmshaveadeep understandingofthejobmarket,which canhelpbusinessesfindqualified candidatesfortheiropenpositions.
• Speedandefficiency:Staffingand recruitingfirmscanquicklyandeasily placequalifiedcandidatesinopen positions,whichcanhelpbusinesses filltheirstaffingneedsquicklyand efficiently
• Cost-effectiveness:Outsourcing hiringtoastaffingorrecruitingfirm cansavebusinessesmoneyinthelong run,astheycanavoidthecosts associatedwithhiringandonboarding employeesin-house.
ChallengesFacingtheStaffingand RecruitingIndustry
Thestaffingandrecruitingindustry facesanumberofchallenges, including:
• Theriseoftechnology:Theriseof technologyischangingthewaythat businesseshireemployees.In particular,theriseofonlinejobboards andapplicanttrackingsystems(ATS) ismakingiteasierforbusinessesto findandhirecandidatesontheirown. Thisisputtingpressureonstaffingand recruitingfirmstoadapttheirbusiness modelsandfindnewwaystoaddvalue tobusinesses.
• Theshortageofskilledworkers:The shortageofskilledworkersisanother challengefacingthestaffingand
recruitingindustry Thisshortageis particularlyacuteincertainindustries, suchastechnologyandhealthcare. Thismakesitdifficultforstaffingand recruitingfirmstofindqualified candidatesfortheirclients'open positions.
• Theneedfordiversityandinclusion: Businessesareincreasinglylookingto staffingandrecruitingfirmstohelp themfindandhireadiverseworkforce. Thisisputtingpressureonstaffingand recruitingfirmstodevelopnew recruitingstrategiesandtobuild relationshipswithdiverse communities.
TheFutureoftheStaffingand RecruitingIndustry
Thestaffingandrecruitingindustryis expectedtocontinuetogrowinthe comingyears.Thisgrowthwillbe drivenbyanumberoffactors, includingtheincreasingdemandfor temporaryandcontractworkers,the riseoftechnology,andtheneedfor diversityandinclusioninthe workforce.
Inordertostayaheadofthecurve, staffingandrecruitingfirmswillneed tocontinuetoadapttheirbusiness modelsandfindnewwaystoaddvalue tobusinesses.Theywillalsoneedto focusondevelopingastrong understandingofthejobmarketand theneedsoftheirclients.
Recruit Inc.
Empowering Businesses with Comprehensive HR Solutions
Therecruitmentindustryplaysavital roleinconnectingjobseekerswith potentialemployers,facilitatingthe hiringprocess,andshapingthejobmarket landscape.Aswenavigatethecomplexitiesof thecurrentbusinesslandscape,itisessentialto understandtheprevailingscenariointhe recruitmentindustry DorcasTan,theCEOof RecruitInc.,hasobservedthatinadditionto thechallengeslikefindingtherightcandidate, cutthroatcompetitionbetweenrecruiters, stayingrelevantwithindustryrequirements, etc.,therecruitmentmarketinSingaporeis witnessingagrowingpresenceofforeign players.
Whenitcomestoclients,selectingasuitable partnerwhohasadeeperunderstandingofthe localmarket,culture,andbusinessenvironment becomescrucial.It'sworthnotingthatthis industryisregulatedbytheMinistryof Manpower(MOM),whichsetshighstandards forentryintothefield.Hence,shebelievesthat RecruitInc.,hercompany,hasabundant opportunitiestoexhibititsservices.Thisis becausesheisapositiveandforward-looking individualwhodoesn'tdwellonthenegative aspectsoflife.
Best Recruiting and staffing Agencies To Watch 2023
TheEntrepreneurialJourneyof DorcasTan
Headhuntingemergedfromadream. Afterspendingtwodecadesinthe corporateworld,Dorcasdesired somethingdifferent,somethingthatshe couldtrulycallherownandbeproud of.Hercareerhadrevolvedaround HumanResourcesandRecruitment sincetheearlydays.Andher competitivenature,honedthroughher athleticachievementsinschool, seamlesslytranslatedintothecutthroat recruitmentindustry.Despitebeingthe youngestconsultantatthetime,the industryveteranswiftlyrosetobecome thetoprookierecruitmentconsultantin thecompany.Successcamequickly andabundantly,andbytheageof24, Dorcasfoundherselfmanaginga recruitmentbranch.Eventhebirthof herfirstchildat27didnothinderher careerprogression.
Whenthecompanypresentedthe womanentrepreneurwiththe opportunitytoreviveastruggling businessencompassingfivebranches, sheeagerlyacceptedthechallengeand establishedasixthbranch,overseeinga teamofover30recruitment consultants.Fromthatpointonward, thecareerofDorcassoaredtogreater heights,andsheneverlookedback.As sheapproachedherlatethirties,despite thenumerousrolesshehadoccupied andthelastwasleadingateamofmore than700servicepersonnelforThe WorldsBestAirport,thereremaineda void—anundeniablesensethat somethingwasmissing,thatshelacked ownership.ThispromptedDorcasto makeamonumentaldecision:leaving behindacomfortable,well-payingjob tocreateherownrecruitmentbrand, RecruitInc..
Today,RecruitInc.isacomprehensive HRsolutionscompanythat collaborateswithclientsworldwidein
theirpursuitoftalent.Thecompany hasarecruitmentandheadhunting permanentplacementarm,atemporary contingencyworkforceproject managementarm,aswellasitsHR consultancyarmforclientswhoneed HRadvisoryservices.Recallingthe past,shestates,“I began with only my mobile phone and had to dig deep into my savings to rent a shoebox office in the CDB. From that day, I realized that
with hard work, it was possible to turn a dream into a reality. It has been more than five years, and not a tinge of regret.”
FacingChallengesHead-on
AccordingtoDorcas,theheadhunting industryisacomplexanddemanding fieldthatrevolvesaroundthemost valuableassetofaclientcompany,its
people.Whilevariousoptionsare alwaysavailable,successfullyfinding therightcandidatewhofitsthe requirements,engagingthem effectively,andefficientlyhiringthem withincost,allwhileensuringa positivecandidateexperience,requires morethanjustskillsandknowledge.It isbothanartandascience.
Furthermore,theindustryleader believesthattosurviveinthis competitivelandscape,aheadhunter musthaveacomprehensive understandingofallthejobopenings orvacancies,alongwithathorough knowledgeofeachroledowntothe finestdetails.Theymustalsonavigate theintricaciesofdifferentindustries andadapttothenatureofbusiness. Currently,weareexperiencinga candidate-drivenmarketwherethe demandforfillingopenpositionsfar exceedstheavailablesupplyacross variousindustries.Asaresult, candidateshavemorechoicesthan everbefore.
Recruitersfacethechallengeof operatinginanincreasinglydemanding andcompetitivetalentmarket,with manyrecruitersvyingforthesame candidates.Furthermore,theriseofthe millennialgeneration,whichis expectedtoconstituteasignificant portionoftheworkforceby2025, introducesanewdynamic.This generation,shapedbythelatest technology,prioritizespersonalneeds overorganizationalloyalty
Moreover,technologyplaysapivotal roleintransformingthetalentmarket. Inordertosurviveandthrive, recruitersandrecruitmentfirmsmust stayattheforefrontoftheirfield. Constantskillupgrades,obtaining relevantaccreditations,andfinding innovativewaystoidentifypromising opportunitiesandcandidatesbecome
crucial.Buildingandsafeguarding intellectualpropertyandleveraging data-drivenanalyticshavebecome fundamentalbutessentialshiftsto remaincompetitiveintheindustry
MajorAchievementsAndSignificant Milestones
Theachievementsattainedunder Dorcas'leadershiprepresenta culminationoftheircollectiveefforts, unwaveringdedication,andsteadfast commitmenttoexcellence.RecruitInc.
hasconsistentlysurpassedexpectations throughastrategicvision,innovative thinking,andafocusonemployee empowermentandachieved remarkablemilestonesacrossvarious fronts.Soherearemajorachievements andnoteworthymilestonesattained underherleadershipandherpersonal achievements.
PersonalAchievements:
• Youngestseniorcountrymanagerat age27yearsoldinGMPgroup, achievedtopdivisionawardsfor3
consecutiveyears.
• YoungestTalentAcquisition DirectorforSingaporeSports councilattheageof32.
• Ledateamof700servicepersonnel attheageof37andhelpedwonthe World'sBestAirportA.
Recruit-Inc'sAchievements:
• Setupmyowncompanyattheage of39andwontheHRVendorsof theyear2017-BestRecruitment Firmfornon-managementroles (Bronze).
• HRMReaders'ChoiceAwards2016
• BestrecruitmentFirm-Boutique .....Award.
• HRVendorsoftheyear2016finalist-forBestRecruitmentFirm.
FutureGoals
Dorcasbelievesthefutureofhuman resourceswillundergosignificant changes,impactingrecruitmentfirms. Thesechangesincludetheriseofthe GIGeconomy,flexiblejobsreplacing permanentpositions,andthecontinued prevalenceofremoteworkandsplit teamoperationspost-Covid19.This shiftwillleadtoamorefluid organizationalstructure,withmanagers overseeingtaskdistributiontoteams becomingthenorm.Tostayrelevant, RecruitInc.mustadapttothese changesbyalteringitshiringpractices andworkmethodologies.
Millennialshavedifferentexpectations andmotivationsintheworkforce, furtheremphasizingtheneedfor RecruitInc.toevolve.Byembracing thistransformation,thecompanycan seizeopportunitiesintheemergingjob marketandpositionitselfforgrowthin anexcitingnewera.
Adoptingadistinctmindsetand approachwouldbeessentialand consideredacruciallong-term objectiveforRecruitInc.Inthe meantime,therearenumerousshorttermopportunitiestosustainbusiness operations.Encouragingdevelopments ininternationalmarkets,particularlyin NewZealand'smedical-relatedsectors, holdgreatpromise.Asthecompany hasauniquecapabilityandgoodtrack recordinrecruitingwithinthemedical industry,anear-termgoalwouldbeto setupitspresenceinNewZealand, focusingonsupportinghumanresource growthinthemedical-relatedindustry.
“This would require a lot of my time overseas; hence I hope to develop and raise up a good General manager in Singapore to run the operations here. I am really excited with these developments and stepping into a new phase in the company's growth,”says Dorcas.
SourceofMotivation
Whenaskedtosharehersourceof motivation,Dorcasreplied,“Work has to be driven by passion. If you're passionate about what you do, you don't have to work a single day in your life, because it all feels like play. Start small but think big. Have a goal and stick to it regardless of the obstacles that come your way. The goal, that feeling that I could do it really motivated me. I have also benefited a lot from engaging with entrepreneurs from different industries at different stages of their journey. They have inspired me with their stories, their struggles and their success and these have in turn motivated me to press on,
to believe in what I do and stick to my dream. Like those who have pursued this journey before me and who have given me much inspiration and motivation, I want to do likewise for those who hope to pursue an entrepreneurial journey ”
WordsofWisdom
Asanindustryleaderandwoman entrepreneur,Dorcasgaveadvicethat, “As an entrepreneur, you will face a lot of issues that require quick decisions where you will have no one to rely on except yourself to just figure it out. It takes a lot of grit and determination plus perseverance and there will be many occasions where you will be knocked down. In these times, you just have to pick yourself up and move on. Believe in yourself and never look back. Stay faithful to your dream and your goal and do not let naysayers detract or derail you. Stay engaged with others on the same journey so that you know you're never alone.”