MENTORING SKILLS Taking part in a mentoring programme is a great way to develop and practise skills that will be relevant in most work places, and is an excellent addition to any CV, as it demonstrates use of initiative, organisation skills and leadership attributes. There is the potential for both mentee and mentor to have a positive impact on each other’s development. You may both find it useful to draw on the following key mentoring skills during your interactions:
LISTENING When people feel listened to, it is more likely that they will share important details about themselves, their ideas, plans or concerns. The ability to listen is vital for both, but it takes energy and attention.
QUESTIONING Careful questioning will give mentors and mentees the opportunity to open up about a subject. Aim to ask open questions (Tell me about…) which usually elicit fuller answers.
GIVING, SEEKING AND RECEIVING FEEDBACK
SUMMARISING, INTERPRETING AND EXPLAINING Summarising at the end of meetings will give clarity and confirm learning points. It gives an opportunity to check that you are both at the same point and understanding each other. You may wish to make notes to reflect on later.
KEEPING AN OPEN MIND Being “impartial” and not making judgements is far easier said than done! Your role involves exploring ideas and learning in a respectful and nonjudgmental environment and making the most of your time with your mentor or mentee.
It is vital for mentors to be free to offer constructive feedback and for mentees to receive it in a positive way. It can be helpful if you actively seek feedback from your mentor or mentee (How are you finding these meetings so far?) This will encourage and motivate each of you to explore solutions and ideas.
Giving and receiving feedback
Listening, empathy and understanding
Mentoring Skills
Summarising and explaining
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University of Winchester Careers • Professional Mentoring
Questioning, probing and challenging
Keeping an open mind
