UoW Welcome pack UG 2020 V1

WELCOME to WINCHESTER Undergraduate 2020 Welcome Pack 1: Initial Information

Welcome On behalf of the University and Winchester Student Union, welcome to Winchester – we are delighted you will be joining us!

We know what a strange and difficult time the past few months have been for you and many of you have not had the final year of school or college you would have imagined. We also understand that you may be unsure about what your university experience is going to be like, but we do hope that we can provide you with reassurance about this next step so that you can begin to feel excited about becoming part of the Winchester Family.

We want to help as much as possible as you get your head around what you need to know in the lead-up to your arrival in September. So we have created a series of Welcome Packs bringing together all of the information you need ahead of your arrival in September.

This Welcome Pack (Welcome Pack 1: Initial Information) contains information about Fees and Finance, Student Support, your Faculty, and much more.

Welcome Pack 2: Preparing to start will include information about online registration, details of enrolment and Welcome Week events, and will be available by the end of August.

Over the next years as a Winchester student, you will have the chance to make new friends, immerse yourself in your course, expand your horizons, follow your passions and get involved in countless opportunities open to you. We are confident that we will be able to provide exceptional services to support your student experience. In order to maintain social distancing and provide a safe environment for all students and staff, some aspects of university life may be different this year, with some of the social, extracurricular and academic activities delivered in new ways, including online.

We know that many of you will want to access the huge range of wellbeing and academic support we offer to help you succeed (see page 12 for more information). Ultimately, our hope is to empower you to grow as a whole, confident and successful individual committed to a life of meaning and purpose, determined to challenge the status quo.

We know that you may have questions about your start here in September. Both your University and Student Union are here for you every step of the way and if you have any questions please don’t hesitate to get in touch with us on Ask Winchester, via Live Chat (information opposite) or by emailing your pen pal.

We look forward to seeing you here very soon.

Professor Joy Carter DL, CBE Vice-Chancellor, University of Winchester

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Megan Ball President, Winchester Student Union

Do you have a question about starting at Winchester?

TALK TO US VIA LIVE CHAT ON OUR WEBSITE WINCHESTER.AC.UK EMAIL ASK WINCHESTER arrivalshelpline@winchester.ac.uk Ask Winchester will be open to support online registration and details will be available in August but in the meantime if you have any queries please ask via our Live Chat button, which you can find on our website: winchester.ac.uk WE’D LOVE TO HEAR FROM YOU

Stay in the loop Join in with #WinchWelcome U niversity of Winchester Find Your Tribe 2020 UniversityofWinchester @_UoW @UniWinchester UniofWinchester UniofWinchester

Student Union O fficial Winchester Freshers 2020 Winchester Student Union @winchestersu @winch_su

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Starting in September We are looking forward to welcoming you to our beautiful campus this September. Our top priority is that you have a thoroughly enjoyable and safe time here. The global pandemic has changed so much about our way of life. We know many of you will have questions about what the start of your university life at Winchester is going to be like. We have three key messages for you: ■ Our campus will be open in September and we

are planning to welcome new and returning students onto campus and into student accommodation from September ■ We are putting in place a range of appropriate

social distancing measures to ensure our students and staff are safe – what we are calling our “Covid Safe Campus” ■ We will be delivering a combination of small

group, on-campus sessions with large group teaching taking place online.

Our approach will be in line with Government guidance and will be flexible; ensuring we are able to respond to any changes in status such as a renewed lockdown or no virus present at any time in the academic year. In the event of another lockdown or similar restrictions between now and September, we will let you know if this changes your start date and how your teaching will be conducted.

STARTING YOUR COURSE The academic year will start on Monday 21 September as planned. In advance of this, you will receive your timetable setting out when you will have classes on campus. If you are required to continue shielding beyond the start of the academic year, you can still start your course. We will put in place the support you need to start and get the most out of your studies and student experience. International students and those returning to the UK from abroad, we’re looking forward to welcoming you to

Winchester this September and will be working hard to make the transition as smooth as possible..

YOUR LEARNING EXPERIENCE From September, your teaching will be a combination of small group sessions on campus and online learning. Most of our courses are taught in small group settings such as seminars, workshops and tutorials, so we are in a good position to accommodate any social distancing measures set out in national guidelines. Over recent years, the way students study at university has become a blend of classroom-based and online teaching, where traditional practices have developed with the use of online teaching and learning tools. Winchester has for many years made use of a “virtual learning environment” that comprises some of the best online educational tools available. This web-based platform integrates with other services - like Microsoft Teams – and popular social networking and educational tools to create a personalised and interactive learning space.

YOUR WIDER UNIVERSITY EXPERIENCE As with all aspects of our life in lockdown, we have become used to different ways of interacting and having fun. We are working with Winchester Student Union and others in the city to explore ways to help you enjoy the full range of university life. All of the things that make life as a Winchester student great – like the clubs and societies, extra-curricular activities, volunteering opportunities – will still be on offer wherever possible.

SUPPORTING OUR STUDENTS We have always been passionate about providing a supportive and inclusive environment to help all students flourish. This has never been more true as we plan for the next academic year. All of our student support services, including mental health and disability support together with careers advice, will be available from September both on campus or online as appropriate.

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Checklist for starting at Winchester

Here’s what you’ll need to check off your list before you arrive and during your first few weeks at Winchester Are you an international student? If so, make sure you refer to any additional information you receive from our international team.

BEFORE YOU ARRIVE ■ Apply for student finance (see page 10 for more information on fees and finance): ■ Visit the relevant site for you, if you’re from: ■

England or the EU: gov.uk/student-finance

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Jersey: gov.je/studentfinance

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Guernsey: gov.gg/studentfinance

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Isle of Man: gov.im/student-grants

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Wales: studentfinancewales.co.uk

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Scotland: saas.gov.uk

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Northern Ireland: studentfinanceni.co.uk

■ Contact your country’s government if you are

international ■ If you’re paying your own fees, arrange payment in

line with our Regulations for Payment of University Fees (winchester.ac.uk/feeregulations) by 14 September ■ If a sponsor (like an employer) is going to pay your

fees, make sure to get written confirmation from them. You’ll need to email this to credit.control@winchester.ac.uk by 14 September.

Full information about what needs to be included in the sponsorship letter will be included in Welcome Pack 2: Preparing to start.

■ If you’ll be living in University-managed

accommodation: ■ Accept your room offer online by the date in

your accommodation offer email ■ Read the Student Residence Regulations ■ Arrange accommodation payment in line with

the Regulations for Payment of University Fees (winchester.ac.uk/feeregulations). The online payment page for accommodation is payments.winchester.ac.uk/payments ■ Read the latest information on arrangements

for arrivals and ensure you have access to your online arrivals pass (you’ll receive information on this in Welcome Pack 2: Preparing to start) ■ Register with a local doctor (GP) ■ If you have disclosed a disability, complete the

additional requirements form which has been emailed to you. If you haven’t received this, email disability@winchester.ac.uk (see page 12 for more information on student support) ■ Have the MMR and Meningitis ACWY vaccine ■ If you’re a UK full-time student, check out the

NHS HC1 form to be assessed for free or reduced health costs like NHS prescriptions ■ Open a student bank account

■ Register online (details about how to do this will be

included in Welcome Pack 2: Preparing to start) and more information is on page 6 of this pack

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Register online

ONLINE REGISTRATION Before you begin your studies you will be required to complete a two-part enrolment process. The first part of this process is online registration, and you will be given full details about this in Welcome Pack 2: Preparing to start. The process will take between 10 and 15 minutes and, once you receive further instructions from us, you’ll need the following things to hand: ■ Your University username and password. You can

find these in your Winchester offer letter. If you can’t find this, then please get in touch with IT Services at servicedesk@winchester.ac.uk When you get in touch please quote your seven-digit student number so we can help you quickly.

living in University-managed accommodation, we already have this.

■ Your Unique Learner Number – you may have this

from your school or college. If you don’t have it, just leave the field blank.

■ A passport-style photo to upload, which will be on

your student card. It needs to be a recent colour photo of you, showing your head and shoulders facing the camera. No one else can be in the picture, no sunglasses and no filters The second part of this process is ‘enrolment’, where we verify your identification. Full details about both registration and enrolment will be given in Welcome Pack 2: Preparing to start.

■ If you’re not moving into University housing, your

contact address details for the semester. If you’re

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Faculty information and timetables WELCOME TO YOUR FACULTY In order to welcome you to your academic community there’ll be opportunities to meet staff and your fellow students as you begin your course. You’ll get more information on the format of these welcome activities closer to the start of semester.

Download your Faculty Welcome Week Schedule on winchester.ac.uk/myrecord once you register online (see page 6) and be sure to attend.

FACULTY CONTACT INFORMATION Arts (ART) Dean: Professor Alec Charles (Alec.Charles@winchester.ac.uk) You’ll receive information on the specific sessions for your Faculty and programme later in the summer. For now, don’t hesitate to get in touch with any questions about your programme.

Arts.Admin@winchester.ac.uk Business, Law and Digital Technologies (BLDT) Dean: Professor Martin Broad (Martin.Broad@winchester.ac.uk) You’ll receive information on the specific sessions for your Faculty and programme later in the summer. For now, don’t hesitate to get in touch with any questions about your programme.

BLDTenquiries@winchester.ac.uk

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Education (EDN) Dean: Dr Janice de Sousa (Janice.deSousa@winchester.ac.uk) You’ll receive information on the specific sessions for your Faculty and programme later in the summer. For now, don’t hesitate to get in touch with any questions about your programme.

ESenquiries@winchester.ac.uk Humanities and Social Sciences (HSS) Dean: Dr Angus Paddison (Angus.Paddison@winchester.ac.uk) You’ll receive information on the specific sessions for your Faculty and programme later in the summer. For now, don’t hesitate to get in touch with any questions about your programme.

HSSenquiries@winchester.ac.uk Health and Wellbeing (HWB) Dean: Professor Simon Jobson (Simon.Jobson@winchester.ac.uk), You’ll receive information on the specific sessions for your Faculty and programme later in the summer. For now, don’t hesitate to get in touch with any questions about your programme.

HWBenquiries@winchester.ac.uk YOUR TIMETABLE We’re working hard preparing for the start of the new academic year, including the format of your teaching, and we will provide you with an update on when your timetable will be available in Welcome Pack 2: Preparing to start.

Give yourself a Headstart HEADSTART INFORMATION SESSIONS Find out more about being a student at Winchester with our programme of sessions. Running in welcome week (the week before teaching starts), the Headstart sessions will be designed to complement the coursespecific sessions you have. More information about these sessions will be available in Welcome Pack 2: Preparing to start.

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Fees and finance, student support, health and wellbeing

Fees and Finance Our Finance Team are here to help with any queries about fees or finance. Get in touch on credit.control@winchester.ac.uk or +44 (0) 1962 827536. You may also find the answer you need in our full Regulations for Payment of University Fees (winchester.ac.uk/feeregulations) BURSARIES AND SCHOLARSHIPS We have a range of scholarships and bursaries available for full-time undergraduates, including income-based bursaries and Academic Achievement Awards. Check if you’re eligible: winchester.ac.uk/studentsandmoney FEES University fees enable us to provide a high-quality student experience both on campus and online. As a charity, all our income is used to fulfil our principle objectives – to provide higher education and conduct research. The fees you pay depend on whether you are a full-time or part-time student. Full information on fee amounts is available at winchester.ac.uk/ studentsandmoney If you are a UK or EU student, please apply to the relevant Student Finance organisation (see page 4) as soon as possible for a tuition fee loan. They will send you a Financial Notification letter to confirm your loan.

If you apply for a partial tuition fee loan, the letter will

tell you how much you will need to pay.

If you are experiencing delays with your funding application, please let us know on +44( 0) 1962 827265 or credit.control@winchester.ac.uk If you do not have your Financial Notification letter by enrolment, you will be regarded as a self-financing student liable for the full tuition fee and will need to make appropriate payment arrangements at enrolment. We will reimburse you, where appropriate, as soon as you give us a copy of your Financial Notification letter. If you need help with your Student Finance application or the evidence required, please call +44 (0) 1962 827008 or email studentsandmoney@winchester.ac.uk If a sponsor (like your employer) is paying some or all of your tuition fees, we will invoice them directly for the appropriate amount. Please see ‘Enrolment’ in Welcome Pack 2: Preparing to start for full information on what your sponsorship letter will need to include to enable us to do this. Your sponsorship letter should be emailed to credit.control@winchester.ac.uk If you do not have a tuition fee loan, you will need to pay your own tuition fees in accordance with the Regulations for Payment of University Fees: winchester.ac.uk/ feeregulations

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MAINTENANCE LOAN If you’re a full-time UK student, you may be eligible to apply for a Government maintenance loan through Student Finance. If you choose to apply, the first of three instalments should reach your bank account as per your Student Finance payment schedule provided you have: ■ Applied for and received approval from Student

Finance ■ Agreed to the Terms and Conditions of your loan

through Student Finance’s online declaration ■ Fully registered online and enrolled at the

University Please note your maintenance loan won’t arrive in time for Welcome Week, so please budget for sufficient funds for expenses for this time before your loan comes in. Your second and third instalments will arrive in your account as per your Student Finance payment schedule.

ACCOMMODATION RESIDENCE FEES (dates are subject to change) If you are living in any University accommodation you will need to pay residence fees, Details of fees are in your room offer and when you accept the offer online you will need to enter payment details. You can pay your residence fee in full or in three equal instalments by recurring card payment on 9 October 2020, 15 January 2021 and 7 May 2021. If you pay in full by 9 October 2020, you will receive a £100 discount per room (please note if you leave the room before the end of your contract, the discount will be reclaimed).

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UNABLE TO PAY ON TIME? If you struggle to pay any of your fees by the required dates, please contact us as soon as possible by emailing credit.control@winchester.ac.uk or calling +44(0)1962 827265. We can usually arrange a payment plan with you to avoid further actions like charges or sanctions. It is important fees are paid on time; if all or a portion of fees or charges remain unpaid after the relevant due date, charges and/ or sanctions may affect your studies. Please see the Regulations at winchester.ac.uk/feeregulations WITHDRAWING FROM OR INTERRUPTING YOUR STUDIES If you consider withdrawing from or interrupting your studies once you are here, it may be helpful to speak to a Student Adviser to explore your options and implications of doing so – email the team on student. advice@winchester.ac.uk or call on +44 (0)1962 827341.

If you do withdraw from or interrupt your studies once you’ve enrolled, you should contact Registry on registry.enquiries@winchester.ac.uk or +44(0)1962 827210 You may be liable to pay a proportion of your tuition fees. Once you speak to Registry, you should also inform Student Finance if you have a loan.

Student support, health and wellbeing STUDENT SERVICES Our dedicated Student Services team provides information, advice, support and guidance on many aspects of student life. Available online and on campus during Arrivals Weekend, Welcome Week and throughout the semester. Please do not hesitate to get in touch before or throughout your time at Winchester using Ask Winchester or via the intranet.

SHIELDING If you’re required to shield during the academic year you will receive additional online support to pursue your course.

WELFARE AND GENERAL WELLBEING Student Services are here to support you with all aspects of your welfare and general wellbeing.

More information on specific support services and programmes will be available in Welcome Pack 2: Preparing to start.

MENTAL WELLBEING There may be times when it is helpful to seek support for your mental wellbeing or talk with someone trained to help. Our mental wellbeing service consisting of a team of professional and approachable counsellors and mental health advisers can provide you with a confidential space to listen and to help explore issues with you. We have male and female counsellors available and counselling can be provided via Skype chat and email.

DISABILITY DECLARATION AND SUPPORT Our Disabilities and Learning Diversity team within Student Services supports students with disabilities and learning differences. If you have disclosed a disability and/or learning difference on your UCAS form or by other means, you can get in touch with Student Services during your first couple of weeks and set up support with one of our Disability Advisers.

Disability support and DSA Funded support can be provided remotely via Microsoft Teams.

STUDENT ACADEMIC SUPPORT Here to support all students in reaching their potential, our Student Academic Support team run academic skills workshops and one-to-one appointments across the year.

If you would like some support in transitioning to academic life, a SMART Buddy (Academic Skills Student Mentor) could help you by meeting with you each week to help you develop an effective study routine.

If English isn’t your first language, our team can also support you to develop your confidence and skills in using English for academic purposes. Find out more about all the ways Student Academic Support can help you by emailing academicskills@winchester.ac.uk.

REGISTERING WITH A DOCTOR (GP) IN WINCHESTER If you will be living in Winchester, we ask you to register with a Winchester GP before you complete your online enrolment at the start of September. You will continue to be able to see your family GP at home during the holidays as a temporary resident.

Please choose which of the following 3 GP surgeries in Winchester you would like to register with. You can find out more about each surgery on their websites.

■ St Clements Surgery

Based in Tanner Street in the city centre www.stclementspractice.co.uk ■ St Paul’s Surgery

Based on Alison Way, near the railway station www.stpaulssurgery-winchester.nhs.uk ■ The Friarsgate Practice

Based in Weeke and Badger Farm areas of Winchester www.friarsgatepractice.co.uk When you have made your choice, complete the online GP registration form on your GP’s website.

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ADVICE ON COMPLETING THE GP REGISTRATION FORM Please ensure that you write your new University address where it says `Home address’ on the GP registration form. If you have applied for University Managed Housing (UMH), the Housing team will contact you between July and September to confirm your new ‘Home address’. Once you know your new ‘Home address’, you can register with your chosen GP. If you’ll be living in Halls of Residence, your ‘Home address’ is as follows: Beech Glade Flat number, Room number Beech Glade University of Winchester Winchester Hampshire SO22 4NL Burma Road Student Village Flat number Burma Road Student Village Burma Road Winchester Hampshire SO22 4SB Cathedral Point Block number, Flat number, Room number Cathedral Point Andover Road Winchester Hampshire SO23 7GY Riverside Way Flat number Riverside Way Moorside Road Winchester Hampshire SO23 7RX St Elizabeth’s Your Faculty (i.e Arts, HSS) St Elizabeth’s University of Winchester Winchester Hampshire SO22 4NR Queens Road Student Village Flat number, Room number.

Queens Road Student Village Queens Road Winchester Hampshire SO22 4DQ West Downs Student Village Flat number, Room number Romsey Road Winchester Hampshire SO22 5FT

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VACCINATIONS MMR vaccinations For life-long protection from measles, mumps and rubella, two MMR vaccinations are necessary. Your medical records, held by your GP, will confirm your vaccination status – please check with your local surgery. If you have only had one MMR vaccination, please ensure you have the second before coming to University.

Meningitis ACWY vaccine Meningitis is a serious and potentially life-threatening disease and all new students coming to University should have received the meningitis ACWY vaccine.

Check with your GP and if you have not had this vaccine please do so before coming to University.

DENTISTS We recommend you continue to see your family dentist every 6-12 months and have a check-up before you come to University. However, should an emergency appointment be needed, please contact the NHS Dental Helpline on 111.

INTERNATIONAL STUDENTS The International Student Officer is available to help with any non-academic issues you may face whilst at University, including welfare and visa related enquiries. Email the International Student Officer on student.advice@winchester.ac.uk FACULTY WELLBEING AND EMPLOYABILTY TUTORS We offer personal tutoring to all students to give you guidance, support and advice on both academic and non-academic issues. Once you are here, you will receive more information about Personal Tutoring from your Faculty.

CHILDCARE There are various nurseries around Winchester, including the privately-owned West Downs Nursery which is located behind the Winchester Business School. Registered with Ofsted as a day nursery to take children between the ages of six weeks and five years, for more information email west.downs@childbase.com SECURITY To ensure your security and welfare we have a team of Site Stewards who are on hand 24 hours a day, 365 days a year. The team offer a positive and reassuring presence on campus and are responsible for delivering a safe environment for you to live, study, work and socialise. They regularly patrol the University site as well as acting as an emergency response to any issues that arise on campus. If you wish to contact the Site Stewards please call +44 (0) 1962 827666 or +44 (0) 1962 827667.

WARDENS Wardens are staff who live on and off campus to ensure your safety and wellbeing whilst living in University accommodation. Wardens work shifts in the evening to be available out of hours as first responders in an emergency as well as someone to contact for advice and pastoral care throughout the year. Wardens work closely with the Housing, Security and Residential Assistant teams to provide guidance and signpost appropriate support systems to enable you to manage your physical and mental wellbeing.

Full contact details for these services are on page 29.

STUDENT UNION ADVICE CENTRE Winchester Student Union Advice Centre offers free, independent and impartial support and guidance for students, specialising in supporting students through the academic processes of appeals, misconduct or complaints. They can also provide support on issues covering wellbeing, money, and housing.

Visit www.winchesterstudents.co.uk/advice for toolkits and to find out more.

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YOUR LIBRARY SERVICE Your Library Service gives you access to a wide range of resources including books, e-books, journal articles, online databases and our streaming services.

Once you register online, you can explore our library intranet pages; find them under Campus Life or useful Links.

Every subject has a dedicated Librarian who can help you with finding resources that are particularly useful for your course. You’ll be able to use the intranet to “Discover your subject area” from our Library homepage to find dedicated resources for your topics.

We are really looking forward to opening our new Library and Learning spaces in the West Downs Centre.

In our libraries, Martial Rose Library (King Alfred Quarter) and West Downs (West Downs Quarter), we’re always here for your research and study needs and you can even bring in snacks and drinks to many areas. All of our online content is available 24/7, and the study spaces will be open when it really counts.

If you are doing a course that involves delivering lessons for children you will no doubt make use of our School Resources Collection.

Don’t forget to look out for your bespoke library course induction during the first few weeks of the semester. You can also follow us UniWinLibrary on Twitter, Facebook or Instagram for all the latest news and information. You can also get in touch by emailing library@winchester.ac.uk YOUR IT SERVICES The main IT Servicedesk is located in the Martial Rose Library and is open every weekday with Technicians on hand to help and support you. We also have a team located at the West Downs Quarter library who can offer assistance.

One important item you need during your time at Winchester is your Student Card – this is your identification card but also gives you access to printing, laptop loans, catering, accommodation (where applicable), controlled rooms and allows you to borrow books from the libraries on the King Alfred Quarter and at West Downs. Once you have uploaded your photo, your card will either be given to you at arrival in halls, during registration or by post.

are 240 laptops in self-service cabinets which are free to use (24 hour loans) – students find these very useful for lectures and study.

If you need a bit of help with Microsoft Office products, our IT Skills Development Officer is available to assist and can be contacted via the Servicedesk in the Martial Rose Library.

All students have access to multifunction printers but we also provide an additional printing team (Reprographics) located at the Medecroft Quarter – they can print, photocopy, laminate, bind and print posters up to A0 size. Whilst this is a chargeable service, we keep the cost as low as possible.

If you’re bringing your own devices to campus, full details on how to connect to the wifi will be available on arrival.

If you are living in University accommodation, you’ll need to run a security scan on your computer before you can connect to the network – you can do this before you arrive by going to scan.winchester.ac.uk.

Many common games consoles (wired) can be used with our network but unfortunately, wireless printing is not permitted.

Finally, all students are encouraged to download the University of Winchester Mobile App – this is not only an important source of information but is the way to register attendance at lectures. Please do download this app (Apple or Android) as soon as you can.

CANVAS Canvas is our Virtual Learning Environment, a web-based platform that brings together a range of industry leading educational technologies. As a Winchester student you’ll use it to access your course information and curriculum materials, ensuring that you are always up to date with developments in your programme and supporting and extending your experience of face to face teaching. It also provides a range of communication and collaboration tools that enhance communication with tutors and other students. These include forums, chat rooms and webinar facilities and support group work and individual projects. Canvas also allows you to submit your assignments online and supports a range of multimedia and digital formats, providing creative and interactive ways of assessing your learning.

There are computers across King Alfred and West Downs Quarters that are available for you to use, some of which are accessible 24/7. In addition, there

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Your campus

Student life We can’t wait for you to explore Winchester student life. We hope all of our facilities will be available but they are all subject to change based on Government guidelines.

SPORTS FACILITIES Our University gym is found within Burma Road Student Village. Work out with state-of-the-art technology spread over two floors under the guidance of our qualified Health and Fitness instructors or take part in our wide variety of health and fitness classes, exercise workshops and gym challenges. We have different options for affordable membership. Keep an eye out for one-off sports activities across the year as part of our Get Active scheme.

As well as the gym and fitness studio we also have an all-weather multi-use games area and Sports Hall in the King Alfred Quarter as well as an eight-lane athletics track and astro pitch at the Winchester Sports Stadium at the Bar End Quarter. Email sportsenquiries@winchester.ac.uk for more information.

SPIRITUAL LIFE One of the University’s three values is spirituality and we welcome people of all faiths and none to begin the adventure of discovering their spiritual self. There are Buddhist, Christian and Muslim Chaplains to offer a welcome, hospitality, a listening ear, friendship, worship and community. The Chapel, Contemplation Space and a Muslim Prayer Room host organised events and activities as well as being places for private reflection and contemplation. For more information visit the University website and search ‘Spirituality’.

FOOD ON CAMPUS We lead the way in sustainable catering, providing food that is local, independent, fair and ethical. There is a wide range of food options, including vegan and gluten-free, across our multiple award-winning catering outlets. We’re putting in safety measures in order to have catering available to you. We offer Fairtrade products and cater for a range of food allergies and intolerances - you can contact our team on foodallergyaware@winchester.ac.uk to find out how we can cater for you during your time at Winchester.

SUSTAINABILITY We are passionate about sustainability and the environment here at Winchester. From only using renewable energy to sending zero waste to landfill we are always seeking ways to improve sustainability. We also encourage you to join us in our environmental aims by recycling as much as possible and taking steps to reduce your own environmental impact.

We also have a huge range of activities, events and campaigns to get involved in Please see Welcome Pack 2: Preparing to start (available at the end of August) for further information.

BOOKSHOP Located on the top floor of the King Alfred Centre, the P&G Wells University Bookshop provides all the books you need for your course, often cheaper than Amazon. You’ll find books recommended by your lecturers, and we’ll order books in for you at no extra charge.

If you’d prefer we can post any number of books to your home for an additional £2 per order.

Contact the Bookshop at any time by emailing bookshop@winchester.ac.uk.

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STUDENT LED – STUDENT DELIVERED – STUDENTS EMPOWERED Winchester Student Union is run for students, by students. We are an independent organisation from the University itself, and we are dedicated to representing and supporting you as students, as well as providing a wide range of opportunities, activities and events for all students across our Education, Welfare, Activities and Services Zones.

YOUR LEADERS, ELECTED BY YOU The President, Vice President, Education and Welfare and the Vice President, Activities, along with the five Student Officers, are students elected annually by the student body to run the Student Union, with support from a dedicated staff team. Look out for your elected officers across campus and on social media, encouraging you to share your opinions and views about your student experience. Have a chat to them, get in contact and make your voice heard as they will campaign on important issues on your behalf relating to all aspects of your university experience at Winchester, for example access to funding, student welfare, or enhancement of campus facilities.

EDUCATION ZONE We believe that students can be powerful change agents in shaping their academic experience at university, and we greatly encourage you to get involved with our rewarding Education Zone schemes.

Through the Education Zone you can also get involved with our environmental and sustainability initiatives.

Student Academic Representatives Scheme (StARs) Be the voice of your cohort and represent fellow students on your course at Student-Staff Liaison Committees, or be elected as Student Chair. You will receive comprehensive training, a free StARs hoodie and be part of our StARs reward scheme!

Student Fellows Scheme This scheme pairs you with a member of staff to work on a project to improve the student experience, offering comprehensive training/workshopping and a Student Fellow bursary.

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Student-Staff Recognition Awards An evening hosted by the Union to celebrate exemplary practice from both students and staff.

WELFARE ZONE Student welfare is a priority for the Student Union, and we understand the challenges many students face when going to University. The Student Union runs campaigns throughout the year to promote positive student wellbeing, such as University Mental Health Day, “Let’s Talk About Sex” Week, and Diversity Week.

Student Recharge Days Our Student Recharge Days encourage you to take a break from studying and focus on your wellbeing.

Over the years we have offered massages, therapy dogs, smoothies and breakfast bars, wellbeing support and tips, and ‘night off’ movie nights – all for free!

Period Poverty/Sexual Health ‘Freebie Bin’ The Union is tackling period poverty on campus and promoting safe sex and student welfare. We offer free sanitary products, condoms, pregnancy tests, panic alarms and drug testing kits – all available for free to all students as part of our Advice Centre.

Nightline The Union works with Nightline to provide an out-ofhours listening service run for students, by students.

During term-time, Nightline provides confidential listening, support and practical information via phone, text or instant message, visit nightline.org.uk Student Listeners This is a peer support scheme run for students, by students who have received training in listening and support skills. Speak to our Student Listeners about anything from homesickness, low self-esteem, relationship/housemate difficulties, to course worries and more. Why not become a Student Listener yourself?

ADVICE CENTRE Winchester Student Union Advice Centre offers free, independent and impartial support and guidance on a range of issues that may be impacting upon your University experience. We specialise in supporting students through the academic processes of appeals, misconduct or complaints, and the Advice Centre also provides support on issues such as wellbeing, money, and housing.

Visit winchesterstudents.co.uk/advice to read our toolkits and find out more.

ACTIVITIES ZONE Our activity groups are open to all, and if you wish to join one or 10, please do! Or if you want to start a new activity group we will support you with setting this up and provide funding. Through the Activities Zone you can also get involved with volunteering, community action and fundraising.

Sports Teams We have an impressive range of both competitive and non-competitive level sports. With around 54 sports teams available, we pride ourselves in being open to all, whether you want to try something brand new or join the sport you’ve been playing for years. See what teams we have here: www.winchesterstudents.co.uk/sport Societies Our 45 different societies represent a huge variety of interests and areas of life. Societies are student-led groups that are supported by the Union, allowing you to express your passions and become part of a community at University. See what societies we have here: www.winchesterstudents.co.uk/societites

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Representational Networks Representational networks receive additional support from the Union and have an increased focus on advocating equality, diversity and accessibility within specific underrepresented student groups to directly improve the experience of students from the background they represent. See what networks we have here: www.winchesterstudents.co.uk/networks SERVICES ZONE Winchester Student Union is a not-for-profit charity, which means that all income generated from our Services, across our bars, venue, events, shops and laundrettes, goes 100% back to the Union to fund all our activities and directly improve the student experience.

King Alfred Centre The Student Union is located in the award-winning King Alfred Centre. The Vault, Terrace Bar and The Lounge are the social hub of the campus. The Vault is the biggest and best venue in the city and was awarded national runner-up at the NUS Best Bar None Scheme 2019. The Vault can play host to a wide variety of events and entertainment and the Terrace Bar is our more relaxed coffee bar offering Costa Coffee. With fantastic indoor and outdoor seating, the Terrace Bar and The Lounge offer a great atmosphere and the perfect place to relax between lectures.

Safety Bus We want to ensure you get home safety after a night out in the Vault, so our free Safety Bus will take you home after the Union’s bigger late night events.

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NUS TOTUM Discount Card Once enrolled, you can apply for your National Union of Students (NUS) card, giving you access to plenty of student discounts. Find out more here: www.totum.com

FRESHERS WEEK We want to give you the best welcome to Winchester, and will be providing a number of activities, events and welcome sessions to help you to settle into university life.

Freshers Week is your chance to meet new people, get involved and find out what your Student Union can do for you. For more information about Freshers and an idea of the programme of activity, please visit our website: winchesterstudents.co.uk/freshers The Student Union website is the only place to book onto official Union events, so be wary of any other sites claiming to provide freshers events.

FRESHERS FAYRE Our Freshers Fayre is an opportunity for you to discover the many extracurricular and cocurricular activities which are available to you from your Student Union, the University and beyond. It will also be an opportunity to discover some of the local regions, leisure, culture and employment opportunities. More details about this event can be found on our website: winchesterstudents.co.uk/freshers

YOUR STUDENT UNION Above all, Winchester Student Union is a membership organisation which promotes inclusion, participation and representation, here to ensure that you have the opportunity to get the absolute most out of your student experience whilst studying at Winchester.

For more details about the Union, our activities and opportunities available, or to book any of our events, please visit our website: winchesterstudents.co.uk Make sure you follow us on social media to keep updated with all our events, opportunities, giveaways, and what our elected officers are campaigning on for you: Winchester Student Union @winchestersu @winch_su As a student at the University of Winchester you automatically become a member of Winchester Student Union when you enrol, meaning you can access all our opportunities, seek support, and vote in our elections. If for any reason you do not wish to be a member, or if at any point you wish to opt out of membership, please email SU_pres@winchester.ac.uk

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Enrichment and Careers Activities GET INVOLVED WITH OVER 160+ EXTRACURRICULAR OPPORTUNITIES You’ll find the Get Involved button on the University Intranet, where you can browse the vast range of extra-curricular opportunities provided to you by your University and the Student Union and see a breakdown of each opportunity and how to get involved. Get a preview of opportunities at: winchester.ac.uk/getinvolved YOUR HIGHER EDUCATION ACHIEVEMENT REPORT (HEAR) Every undergraduate and taught postgraduate student is automatically eligible for a Higher Education Achievement Report (HEAR). Your HEAR is an online, University-verified certificate which includes your academic transcript as well as a list of your extracurricular achievements.. You can choose to share your HEAR with employers or universities when you apply for jobs or further study to demonstrate your wide range of skills and experiences– helping you to stand out from the crowd!

CAREERS We know it’s important you develop exceptional employability skills and have access to first rate support so that you’ll go on to have success in your future. For more information on any of the below initiatives, please get in touch with careers@winchester.ac.uk or pop into the Careers and Opportunities Hub in St Alphege Building 303.

One-to-one advice and part-time work Sign in to our CareerConnect portal where you can find out about part-time vacancies on campus or in the local community, as well as internships and graduate jobs following your degree. You can also sign up for one-to-one advice sessions with your Faculty Employability Adviser to talk about making the most of your degree and your future. Whether you know exactly what you want to do after Graduation, or you’re still deciding what sort of career and opportunities might suit you, sign on to the CareerConnect portal by visiting winchester.jobteaser.com Help and tips Our Careers Service offers one-to-one sessions and group workshops on a variety of topics, including CV preparation and interview techniques. We also have a wide range of career and networking events each year, so you can talk to recruiters and organisations face-to-face.

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Volunteering and Work Placements Enhance your skills, make a difference within the community, and set yourself apart through choosing to take a placement. We have credit-bearing modules relating to both volunteering and workplace modules that you will be able to complete as part of your course, and advertise a wide range of local opportunities through CareerConnect Winchester Employability Fund If you decide to volunteer or carry out unpaid work experience or an internship you may be able to receive funding through the Winchester Employability Fund to go towards travel expenses or equipment.

Also, if you are a care leaver or young carer there may be other employability support available to you. In 2019/20 the Winchester Employability Fund included free driving lessons, GCSE resits, travel bursaries for placements or attendance at conferences (all subject to application).

WINCHESTER HUB Winchester Hub believes in student-powered social change. Through our local branch of the national Student Hubs charity, you can gain valuable employability skills by getting involved in our studentled volunteering projects. There are lots of different opportunities, from tutoring to befriending local older people, or gardening to helping to run youth theatre workshops. We have opportunities to suit a wide range of time commitments, our projects are based across Winchester, Basingstoke, and Eastleigh and we cover travel expenses to ensure that as many people as possible have the opportunity to take part.

The Hub can also connect you with internships, jobs and career advice tailored for the not-for-profit sector.

Drop us an email at hello@winchesterhub.org and visit our website: winchesterhub.org STUDY ABROAD Many of our courses may offer you the opportunity to study in America, Europe, Canada or Asia for a semester, normally in your second year. If you rather, you may be able to take part in a shorter trip to a variety of different destinations. We know studying abroad is transformational. We’ll continue to work to the latest government guidance to try and offer as many opportunities as possible. To help you on your journey you may be eligible for a Study Abroad Bursary and an Exchange Grant. Find out more at winchester.ac.uk/studyabroad

Student Charter Our university learning community consists of undergraduate, postgraduate and research students, staff, unions and visitors, all working together in partnership. We are committed to working together to ensure a safe, respectful and supportive environment for all who study and work here. Our passion is to see you grow as a whole person; where it is safe to try new things and to stand up for what you believe in. Our world faces many complex challenges and we will encourage you to develop the knowledge and understanding, skills and attributes to make a difference to these challenges locally and globally. We encourage you to be active in shaping your university experience, where your voice is welcomed at all levels and through a multiplicity of opportunities for engagement supported by a high quality learning and teaching environment.

This charter, written together by the University and Winchester Student Union, embodies this mutual expectation from both staff and students, so that all members of our university community can flourish.

THE UNIVERSITY’S COMMITMENTS

STUDENTS’ COMMITMENTS YOUR COURSE

The teaching on your course will be exciting, engaging and will develop your academic talents. Teaching staff will be experts in their field and thorough in their explanation of topics. Your academic experience will be underpinned by a stimulating and dynamic environment that provides opportunities for creative thinking and critical engagement. The high quality library and IT resources, facilities and course-specific resources will support your learning well. We will ensure your course remains well organised and we will inform you of any unavoidable changes.

To ensure your learning experience is the best it can be, you are expected to attend lectures, having suitably prepared with the set preparatory material. To achieve your best you should also explore further reading and research, using the wide variety of learning resources available to you, and take up the academic opportunities on offer, enabling you to grow as an independent scholar. Staff will communicate with you about your course via Canvas and emails; it is equally important that you regularly check these platforms.

ASSESSMENT AND FEEDBACK Staff will ensure the assessment criteria are clear and available in advance of any assessment and the University will make clear its policies to you. Marks will be fair and feedback on assessed work will be timely, returned within 15 working days. The feedback you receive will be helpful for supporting your future development and will guide you on areas of improvement for future assessments. You will also receive a continuous cycle of feedback from staff; in class, and via tutorials and emails.

To ensure you are well prepared for assessments, you should organise your time according to your deadlines. To achieve your best you should read and understand the assessment criteria, as these provide the framework on which you are marked. You should keep in contact with your lecturers and Winchester Student Union and ask for support. When you receive feedback on an assessment, take time to reflect and act on the advice to enhance your future work.

STUDENT VOICE Students will be represented across the University on all University boards, committees and working groups and we will encourage and value the feedback you give on your experience. We will let you know how your feedback has been acted on. Winchester Student Union represents your academic interests and will empower your voice through a variety of ways, including through the Student Academic Representative (StARs) scheme.

You should make use of the many opportunities to share your opinions and views about your student experience. Ensure you regularly speak to your Student Academic Representatives (StARs), your Student Union and your programme team and engage in conversations about enhancing your course. Give open and honest feedback and ensure you make suggestions for alternative practice that would improve your experience.

WELLBEING We provide a wide range of support services for you to ensure you have a healthy and happy wellbeing. These span from Student Services and the Student Union Advice Centre, Student Listeners and Nightline, to your teaching team, personal tutors and Chaplaincy.

The university community is committed to both its staff and students’ welfare and we will offer the support you need to ensure you are well.

There are many ways to consider wellbeing and only you know what wellbeing means to you. Please tell us if you’re not okay: we are here to support you. Reach out for support for yourself, or let us know if you’re concerned about a friend. You can support your wellbeing by getting involved in extra-curricular activities. Search ‘Reach Out’ on the Intranet for contact details of all our support services.

Our University learning community champions social justice and sustainability amidst global challenges and we seek to embody these values in all that we do. We look forward to the future and our place within it, striving to ensure we are making a difference to the world around us. We believe academic freedom leads to big ideas which in turn lead to social justice and creativity for a better world. If you have any questions about the Student Charter, please contact SU_education@winchester.ac.uk

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Terms and Conditions The following is a summary of the key terms in the University’s Terms and Conditions. The full Terms and Conditions are available at: www.winchester.ac.uk/TermsandConditions Please ensure you read the full Terms and Conditions and relevant University Regulations (as stated in the full Terms and Conditions) before accepting an offer of a place at the University and before enrolling.

PRE-ENROLMENT CONTRACT A Pre-Enrolment Contract is formed between you and the University when you accept the offer of a place. If you do not Enrol by the deadline you have been given by the University, your Pre-Enrolment Contact will automatically expire at 23:59 on that date.

You have a 14 day statutory cancellation period during which you can change your mind about accepting an offer to student at the University. Even after this period, you can cancel your Pre-Enrolment Contract at any time without incurring any fees to the University.

ENROLMENT CONTRACT When you Enrol, your Pre-Enrolment Contract automatically expire and anew Enrolment Contract is formed between you and the University. This is when you become responsible for paying tuition fees.

If you Enrol online, there is a 14 day statutory cancellation period during which you can change your mind about coming to study at the University.

The period runs from the date you Enrol online. If you cancel your place within this period, you will receive a full refund of any tuition fees which you have paid to the University.

If you Enrol in person, there is no statutory cancellation period, but if you withdraw from the University, transfer to another institution or take time out (interrupt your studies) within the first three weeks of you Course date, you will receive a refund of any tuition fees paid but the University reserves the right to retain any deposit paid.

If you withdraw from the University, transfer to another institution or take time out (interrupt your studies) after the first three weeks of your Course date but before the end of the Academic Year, refunds/credits are not automatically given, but, unless you retain a statutory right to cancel which entitles you to a full refund, the

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University will refund a proportion of any Tuition Fees in accordance with the Regulations for the Payment of Tuition Fees. You are strongly advised to discuss the implications in advance with relevant University staff since such decisions can have significant implications.

If you materially breach the Terms and Conditions or University Regulations, the University may terminate your contract.

In certain circumstances only, the University may make changes to, or discontinue your Course or change the Terms and Conditions or its Regulations.

Please see the full Terms and Conditions for details.

TUITION FEES The University charges Tuition Fees for the delivery of its Courses and you will have primary responsibility for payment. Please see full Terms and Conditions for details.

If you do not pay your tuition fee, the University may charge interest on any outstanding tuition fees, withhold services from you and withdraw you from your Course. You will not be able to re-Enrol or attend a graduation ceremony if you have tuition fee debt.

ADDITIONAL COURSE COST Additional costs are the mandatory or optional expenses, additional to tuition fees, that need to be paid for by students to fully participate and complete their studies. This covers such things as equipment, trips, placements and DBS checks. Each Course has different additional costs involved and these are listed on the relevant Course web site.

INTELLECTUAL PROPERTY The University recognises that each student is the owner of the intellectual property they create during their Course. However, there are exceptions to this as details in the Intellectual Property Policy.

LIABILITY The University expressly excludes liability to the fullest extent permissible by law for all damage to your property and for personal injuries or death, unless caused by the negligence of the University or its staff.

Unless it is liable in negligence for personal injury or death, the University limits its liability to the value of tuition fees paid by you or on your behalf, or, if greater, any relevant amount received from its insurers.

STUDENT REGULATIONS Students are required to abide by the University’s Regulations and associated Policies*.

CODE OF CONDUCT Students are required to abide by the Student Conduct Policy. Some courses also have professional conduct requirements.

BREACH OF REGULATIONS The University will investigate allegations of misconduct in accordance with its own procedures and students found in breach of these may be subject to disciplinary sanctions. These can range from an informal verbal warning to expulsion from the University. Please see section 12 of the full Terms and Conditions.

If you do not meet the assessment requirements for your University level and/or course, you may not be permitted to progress to the next stage of our Course, you may have to repeat assessments or modules or you may have to withdraw from your Course and may not be awarded the qualification for which you are studying.

which can range from a formal warning to expulsion from the University.

APPEALS If you wish to appeal as an applicant, please follow the Appeals by Applicants Policy*.

If you are an enrolled student, please follow the Academic Appeals Regulations.

COMPLAINTS The University has one Complaints Policy* for both applicants and enrolled students.

CONTACT US The University address is: The University of Winchester, Sparkford Road, Winchester, Hampshire. SO22 4NR Telephone Number: +44(0)1962 841515 Fax Number: +44(0)1962 842280 *Policies can be found by searching for ‘Policies and Procedures’ on the website.

Students found in breach of the Academic Misconduct Regulations may have sanctions imposed

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Travel and transport For full details of how to travel to campus and all transport discounts available visit winchester.ac.uk/traveltransport All following transport provisions are subject to the travel companies’ offers and their Terms and Conditions.

PUBLIC TRANSPORT Park and Ride – If you are looking to drive to Winchester, please use the Park and Ride service.

There are four Park and Ride sites in Winchester and we are well served by the service. The nearest Park and Ride bus stop is outside the Royal Hampshire County Hospital on Romsey Road, less than a five minute walk to both King Alfred and West Downs Quarters. Up to six passengers can travel on each daily Park and Ride ticket, perfect if you’re car sharing.

A 10% discount on cycles and accessories is available at both Hargroves Cycles and Peter Hansford Cycles in Winchester when you present your student ID card.

We offer discounts on the Park and Ride scheme for students. Find out by visiting winchester.ac.uk/traveltransport

PARKING Students will not be able to apply for a permit to park on campus, unless you met certain criteria such as having a carer, having an evidenced medical need, or living a certain distance from public transport. For full information please search for the Parking Regulations on our website.

You also have the option to Park and Stride from Pitt Park and Ride, which is a 20 minute walk to campus.

Bluestar bus – The nearest Bluestar bus stop is on Southgate Street, a 10-minute stroll from campus.

Discounts may be available on multi-day tickets. For more information, email environment@winchester.ac.uk Stagecoach Unirider bus – Stagecoach’s Student Unirider bus ticket is for travel on any Stagecoach bus across Zone 1 (Winchester only) or Zone 2 (Winchester, Hampshire, Surrey and West Sussex) all day, 7 days a week. You can purchase Unirider tickets once you have enrolled. See stagecoachbus.com/tickets/unirider for full details.

TRAIN We currently sell South Western Railway season tickets, which could help you save on train travel to Winchester each semester. The ticket can be used for unlimited journeys, peak and off-peak, between your starting station and Winchester, and at evenings and weekends.

Tickets can be purchased from the University’s online store using your University email address once you’ve enrolled. Email environment@winchester.ac.uk for prices, Terms and Conditions and further details.

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CYCLE We have extensive cycle storage facilities on campus including cycle hoops, covered shelters and cycle lockers. We also have showers available for cyclists.

During the semester we have a monthly Bike Doctor on campus – bring along your cycle for a FREE service and minor repairs.

CAR SHARE The University has a car share database so you can find other students commuting from your area. You can join the University car share database via the Travel and Transport section of the intranet once you have enrolled.

If you are unsure about the best way to get to the University or have enquiries about travel by public transport please email environment@winchester.ac.uk

Find your way around your campus

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30 ROM SE

27

Y R OA D

(B 30 40

WINCHESTER STATION CITY CENTRE HIGH STREET 10mins walk

WEST DOWNS QUARTER

)

10 14

N S T JA M E S' LA

E

23 SPARKFORD ROAD

ROYAL HAMPSHIRE COUNTY HOSPITAL

21 22

4

WEST HILL CEMETERY

BURMA ROAD

QU

EE

R N'S

OA

24

D

7

9

18

6

11 1

8 26

3 17 MILN

MAIN RECEPTION

29 12 20 19

13

ER SK IN E RO AD

25 KING ALFRED QUARTER

5 THOR

PE L A

MEDECROFT QUARTER

NE

2 15

1. Alwyn Hall (AH)

11. Kenneth Kettle Building (KKB)

21. St Elizabeth’s Hall

2. Beech Glade

12. King Alfred Centre

22. St Grimbalds Court (SGC)

3. Bowers Building (BB)

13. Martial Rose Library

23. St James’ Hall

4. Burma Road Student Village

14. Masters Lodge

24. St Swithun’s Lodge (SSL)

5. Centre for Sport (CFS)

15. Medecroft (MC)

25. The Stripe (SA, SS, SLR, SMR)

6. Chapel

16. Medecroft Annexe (MA)

26. Tom Atkinson Building (TAB)

7. Cottage

17. Paul Chamberlain Building (PCB)

27. UoW Business School (UWBS)

8. Fred Wheeler Building (FWB)

18. Queen’s Road Student Village

28. West Downs Student Village

9. Herbert Jarman Building (HJB)

19. St Alphege (SAB)

29. Winton Building (WB)

10. Holm Lodge (HL)

20. St Edburga (SEB)

30. West Downs Centre

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Useful contacts Ask Winchester For any queries about starting at Winchester, including online registration help Chat to us live on our website winchester.ac.uk +44 (0) 1962 827321 arrivalshelpline@winchester.ac.uk

International Recruitment +44 (0) 1962 826427 international@winchester.ac.uk

Academic Skills team academicskills@winchester.ac.uk

IT Services +44 (0) 1962 827654 Servicedesk@winchester.ac.uk

Careers +44 (0) 1962 827310 careers@winchester.ac.uk Winchester Careers Service uowcareers @_UoWcareers Chaplaincy +44 (0) 1962 827063 chaplaincy@winchester.ac.uk University of Winchester Chaplaincy

Library +44 (0) 1962 827306 library@winchester.ac.uk University of Winchester Library UniWinLibrary @uniwinlibrary Mental Health team mentalwellbeing@winchester.ac.uk

Counselling mentalwellbeing@winchester.ac.uk

National Health Service (NHS) 111 www.nhs.uk or call 111

Disability/Dyslexia disability@winchester.ac.uk

Main Reception +44 (0) 1962 841515

English Language Teaching and Support Unit eltsu@winchester.ac.uk

Registry +44 (0) 1962 827210 registry.enquiries@winchester.ac.uk

FACULTY OF ARTS (ARTS) Arts.Admin@winchester.ac.uk FACULTY OF BUSINESS, LAW AND DIGITAL TECHNOLOGIES (BLDT) BLDTenquiries@winchester.ac.uk FACULTY OF EDUCATION (EDN) ESenquiries@winchester.ac.uk FACULTY OF HEALTH AND WELLBEING (HWB) HWBenquiries@winchester.ac.uk

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International Student Officer international.students@winchester.ac.uk

Security office +44 (0) 1962 827666 security@winchester.ac.uk @_UoWSecurity Sports facilities +44 (0) 1962 827650 sportsenquiries@winchester.ac.uk The University of Winchester Sports Facilities UoWsports @_UoWSports

FACULTY OF HUMANITIES AND SOCIAL SCIENCES (HSS) HSSenquiries@winchester.ac.uk

Student Advice student.advice@winchester.ac.uk

Finance team Payments: +44 (0) 1962 827257 Other queries: +44 (0) 1962 827536/827275 credit.control@winchester.ac.uk

Student Housing Services +44 (0) 1962 827533 housing@winchester.ac.uk University of Winchester Housing UniversityofWinchesterHousing @UOWStuHousing

Student Services +44 (0) 1962 827341 studentservices@winchester.ac.uk

Winchester Tourist Information visitwinchester.co.uk KingAlfWinchester

Students and Money team +44 (0) 1962 827008 studentsandmoney@winchester.ac.uk

Winchester GP Practices

Study Abroad (exchange/Erasmus/visiting) +44 (0) 1962 624930/827683 studyabroad@winchester.ac.uk

St Clements Surgery +44 (0) 1962 852211

Travel and Transport office environment@winchester.ac.uk

The Friarsgate Surgery +44 (0) 1962 871730

St Paul’s Surgery +44 (0) 1962 853599

Winchester Student Union +44 (0) 1962 827418 SU_comms@winchester.ac.uk www.winchesterstudents.co.uk Winchester Student Union winch_su @winchestersu winchsu

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