Missing link Finished or not?

On the other hand, if you happen to know that something really serious can go wrong, with an enormous impact on everything and everyone, surely that itself will make you – to put it mildly – cautious? The word leaves little to be desired in terms of clarity. But why then is it so often the case that an incident has to happen before people change their attitudes? What is the missing link that can put you one step ahead at that precise time?

‘OWNERSHIP’ is a term that is frequently heard in this context. Ownership, arising from the responsibilities that someone in a given function or capacity is simply deemed to assume. In brief, make a person the owner of a procedure and he will adhere to it. The idea sounds logical, but it immediately raises a question. When should you give someone responsibilities? From one day to the next? This would be good, but preferably when the organisation is ready for the change.