Continuous improvement PROCESS OVERVIEW...
Your guide is the LEMACORE methodology!
... and all these key elements we have developed for you and your organization and can be used immediately!
To assist you in deployment and use of services in a most efficient way, we provide a number of tools that you can use.
Achieving Operational Excellence through the power of
s ynergy
This presentation consists of 2 documents:
1. Introduction of the strategy and 2. Toolkit (this)
All rights reserved - The WAT Group © 2023
presentation 2
COST SAVINGS APPLICATIONS INCREASED efficienCY TAILOR-MADE
the power of Achieving Operational Excellence through
s ynergy
INDEX
• LEMACORE
• What are the assisting tools?
• Analysis tool
• Campaigns tool
• XLR Academy supporting tools
• OPSlife Messenger supporting tools
• Costs
• Additional support
2 TOOLKIT 3 4 5 6 7 8 9 10
LEMACORE
This unique Continuous Improvement system is based on LEMACORE method, a result of more than 25 years of experience.
Name is an acronym of LEARNING, MAINTAINING, COMMUNICATING and REGISTERING, as these are essential elements of Continuous Improvement. Each of these elements is indinspensible in achieving personal and group/team professional advancement. In brief, these elements are essential because:
LEARNING is a must and leads to acquiring competency.
MAINTAINING (knowledge) is required to be able to apply your competence in your daily assignments.
COMMUNICATING is a core element, tying all other components together.
REGISTERING is required to gain all of the competencies overview and validation.
What are the assisting tools?
s ynergy the power of Achieving Operational Excellence through
3 TOOLKIT
the power of Achieving Operational Excellence through
s ynergy
What are the ASSISTING TOOLS?
To use these services based on a LEMACORE methodology you have various tools at your disposal.
Our 25 years of experience resulted in services that you can use directly, without any specific training. To assist you in deployment and to use it in a most efficient way, we developed a number of tools that you can use.
ANALYSIS AND CAMPAIGN TOOL
By using this document you can analyze, organize and execute activities for improving work processes, individual/team development and achieve your defined goals.
MANUALS and QUICKSTARTS
Detailed, step-by-step manuals and summarized Quickstarts for both users and administrators.
Comprehensive FAQ’s and TUTORIALS
Everything you need to know database and ‘hands-on’ practical tutorials.
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Analysis tool TOOLKIT
By using this document you can analyze, organize and execute activities for improving work processes, individual / team development and achieve your defined goals.
ANALYSIS TOOL 5 s ynergy the power of Achieving
All rights reserved - The WAT Group © 2023 s ynergy PROCESS OVERVIEW INCREASED efficienCY Achieving Operational Excellence through the power of Continuous improvement ANALYSIS TOOL This ANALYSIS TOOL is for Organizations whose goal is to achieve Operational Excellence! By using this document you can analyze, organize and execute activities for improving work processes, individual / team development and achieve your defined goals. COST SAVINGS APPLICATIONS TAILOR-MADE LEMACORE methodology is your guide! Do it and be sharp in what you are doing! ANALYSIS TOOL The ANALYSIS TOOL is an easy-to-use document, which enables you to analyze, organize and execute all the steps required to find, identify and improve work process(es), develop individual team skills, and all other components required for your company to achieve OPERATIONAL EXCELLENCE. It can be used as well during creation of your company’s Yearly business planning. This tool consists of several steps, as shown in the CYCLE/PROCESS diagram on the previous page and you can find below the short descriptions of each individual steps. The tool that you can use to facilitate this is the OPSlife Messenger. CYBER SAFE, TWO WAY COMMUNICATION SYSTEM which enables your company to keep your employees ALERT, MOTIVATE them to participate, ACTIVATE them to think and contribute towards achieving the company’s goals and to IMPROVE their work processes and company culture ... ON-DEMAND! Description of the activity at hand. Start of the activity, informing participants of the why, how and what are the expectations. Activity itself, by the teams or individuals. FIndings can be recorded using Activity Sheets. Recorded observation will be discussed with the participants and stakeholders. Implementation plan will be created with the conclusions. Implementation process can be done according to the plan, timelines and task assignments which you can record in Implementation Plan. Evaluate the results achieved, process and/or its steps. Use Evaluation Forms to capture the conclusions. INTERACTIVE SYSTEM FOR ACHIEVING OPERATIONAL EXCELLENCE focus inform discuss observe implement evaluate 1 3 2 4 5 on process, topic, product, service,... team(s) / individuals on the activity... investigate observe the agreed... the results and make arrangements for implementation phase (if possible)... as agreed and registered in the implementation plan,... this process (or its steps) and analyze what has been accomplished. focus inform observe discuss implement evaluate describe the project, goals to achieve, process to improve,... Start of the activity, informing participants of the why, how and what are the expectations. NOTE: Print this page separately or use digitally as a pdf with the use of Adobe Acrobat. PRINTABLE PDF As a team or individually, observe and analyze the topic as described during ‘inform’ session. Discuss the results of observations and make arrangements for implementation phase. Implement what has been discussed and recorded in the Implementation plan. Evaluate entire process or its steps and analyze what has been accomplished. name: function: date: 1 2 3 4 5 guide form document DOWNLOAD the ANALYSIS TOOL Available for members TOOLKIT
Operational Excellence through
By using these printable template documents you can identify, improve and evaluate specific issues of work process, themes or activities
Guide to a successful campaign • Read in advance the information contained in this HSEQ library item. • Use the onscreen presentation to indicate the goal, the steps and the final result. Print out the activity sheets and use them during actions to be taken. • Find out all about it and use the activity sheets. • Discuss the results and make make arrangements for implementation where possible. • Evaluate the Action Focus campaign results, what have we done what has been improved and what have we learned Use the activity sheets. Kick-off of the Action Focus campaign with the first step: INFORM! For those who want to start the Action Focus campaign, the following steps are important! EVALUATE V IMPLEMENT IV DISCUSS III OBSERVE II CAMPAIGN kick-off session INFORM Use the onscreen presentation of the item Use the activity sheet What has been observed and what can be improved Incorporate the findings into an implementation plan What have we done, improved and learned Good luck with increasing awareness, removing hazards and creating a safer and healthier workplace! ACTION FOCUS CAMPAIGN
CAMPAIGNS TOOL 6 s ynergy the power of
poster DOWNLOAD the CAMPAIGNS TOOL TOOLKIT NAME OF YOUR CAMPAIGN 5 things to remember Name of your Campaign 1 2 3 4 5 Good luck with identifying issues, improving and evaluating (Name of your Campaign)! Activity sheet INFORM - Action Focus Campaign start • What we e your most important learning points of the session? • What r your most importan n w perspective ? A OBSERVE page 1/2 • Write own what haza ds you see and what the risks a e. • Ask yoursel and discuss with colleagues: Is this normal? Could it be done dif e ently? If necessary take pictures the situation ask permission om the lo ation manager!) B Name: Date: Date: ACTION FOCUS CAMPAIGN WORKING IN CONFINED SPACES SAFETY form Good luck with identifying issues, improving and evaluating (Name of your Campaign)! Available for members
Achieving Operational Excellence through guide
Excellence through
To succesfully and efficiently start and manage your XLR Academy we developed many supporting tools, such as Manual for the Owner, quickstarts, supporting and promotional videos, Artificial intelligence questions and answers generation, ‘hands-on-tutorials’,...
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Manual for the OWNER Step 1 - Managing Step 2 - Customization Step 3 - Account Step 4 - Categories Step 5 - Managing questions & users * Incl. Tips on how to formulate multiple-choice questions 5 EASY STEPS for managing your XLR Academy LEMACORE methodology is your guide! Do it and be sharp in what you are doing! s ynergy Achieving Operational Excellence through the power of Manual for the Owner Quickstart for the User Click on the link provided in the email that you received from the XLR Academy. ACTIVATE LANGUAGE ANSWERING QUESTIONS Remember: choose your answers carefully, you have one month to answer them. If you do well, your PERSONAL RANK can rise to higher level. Now, start the XLR Academy and go for the PLATINUM level! DASHBOARD LOGGING IN Check first your personal information and set your preffered language and click on SAVE. Answer the questions for this month. Use the information and FAQ’s from the menu on the top to refresh your knowledge. Go to your Dashboard, see what your current status is and click on the button to answer the questions for this month. Login with your email address and your selfcreated password (or received from the Owner) 1 3 5 4 2 5 EASY STEPS for using the XLR Academy! LEMACORE methodology your guide! Do and be sharp what you are doing! Quickstart for the Owner Log in to hseqdirect.com and go to MY ACCOUNT > MANAGE TOOLS Manage your XLR Academy. MANAGING ACCOUNT MANAGING QUESTIONS & USERS At the end of this manual you can find useful tips on how to formulate multiple-choice questions. Now, start managing your XLR Academy and let your colleagues go for the PLATINUM level! CATEGORIES For more detailed information on managing XLR ACADEMY please use the MANUAL FOR THE OWNER. CUSTOMIZATION Clicking on the ‘ACCOUNT’ on the left side menu, you can check and edit your account information. One of your tasks as the Owner is to enter questions for your colleagues and to create user accounts for them. It is very important to structure your XLR Academy with different categories (departments, sort of questions, etc.). Create your own look & feel of your XLR Academy by selecting the color set, uploading your Company logo and much more! After you have finished with customization click on ‘SAVE’. 1 3 5 4 2 5 EASY STEPS for managing your XLR Academy! LEMACORE methodology is your guide! Do and be sharp what you are doing! Promotional video Ai powered Q&A generation Tips on how to formulate multiple-choice questions Quickstarts DOWNLOAD these supporting tools TOOLKIT Available for members
XLR ACADEMY SUPPORTING TOOLS
s ynergy the power of Achieving Operational
To succesfully and efficiently start and manage your OPSlife Messenger we developed many supporting tools, such as Manual for the Owner, quickstarts, supporting and promotional videos, Artificial intelligence questions and answers generation, ‘hands-on-tutorials’,...
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the
LEMACORE methodology is your guide! Do it and be sharp in what you are doing! s ynergy Achieving Operational Excellence through the power of Manual for the OWNER Step 1 - Logging in Step 2 - Add departments Step 3 - Add users Step 4 - Send the code Step 5 - Create & send notifications Step 6 - Dashboard 6 EASY STEPS for managing OPSlife Messenger in orm > motivate > activate > imp ove OPS standalone version Manual for the Owner Promotional video Ai powered Q&A
DOWNLOAD
in orm moti ate acti ate imp OPS Quickstart for the User To use OPSlife Messenger go to the appropriate app store, depending on the type of phone you have: Google Play Store or Apple Store Type in the search window: OPSlife, download and install it. DOWNLOAD THE APP VIEW THE GUIDE RESPOND TURN NOTIFICATIONS ON you have any questions about activating and/or using your OPSlife Messenger please contact the Owner.* ENTER CODE When you start the OPSlife Messenger for the first time, you will see the guide. Swipe through it to familiarize yourself with the main functions of the OPSlife Messenger. If you have any questions, please contact the Owner of your OPSlife Messenger. Your administrator can sometimes send you notifications that require your response. Don’t forget to respond as is very important to let your company know that you are CONNECTED AND ALERT! To be able to receive notifications and to allow OPSlife Messenger to function properly you have to enable notifications. How to do that depends on your phone. Here are the quick links for both types: ANDROID PHONE APPLE IPHONE In the meantime, you have received via mail the code from the Owner*. Enter this code to activate your OPSlife Messenger app. Owner the contact person within your company that maintains the OPSlife Messenger. 1 3 5 4 2 Good luck with using your OPSlife Messenger! standalone version Owner the contact person within your company that maintains the OPSlife Messenger. in orm moti ate acti ate imp OPS Quickstart for the Owner LOGGING IN SEND THE CODE CREATE & SEND NOTIFICATIONS ADD USERS DASHBOARD Good luck with managing your OPSlife Messenger! For more detailed information on managing OPSlife Messenger please use the MANUAL FOR THE OWNER. ADD DEPARTMENTS Send your employees an email with the Quickstart for the user of the OPSlife Messenger and their unique employee code (which can be found in EMPLOYEES overview in the left side menu) to activate the app, after they download it from the Google Play Store or Apple Store on their phone. Go to ADD NOTIFICATIONS in the right menu. Here you can choose the type of notifications. After you have done creating the notification you can choose to send directly or to schedule it. You can also preview the notification before sending it or confirming the scheduled sending date. To add users for each of the departments divisions go to EMPLOYEES. Besides editing their information you can assign them to one or more created department(s)/division(s). You can choose either to add users: 1. manually, or 2. import the Excel file Both option are explained in detail in the Owner manual which you have received. To have a complete overview of your sent notifications and eventual response of your users, go to the DASHBOARD the right menu. You can also create clear reports and export them to Excel for further use. Once logged in, Go to DEPARTMENTS on the left side of the menu. Here you create different departments/divisions to which you can link your employees. linking multiple departements to one user possible. You have received an email with login details from noreply@yourlifemessenger.com Go to: portal.yourlifemessenger.com/company/ Login with received credentials (username password) 1 3 5 4 6 2 6 EASY STEPS for managing your OPSlife Messenger! standalone version Quickstarts TOOLKIT Available for members
OPSLIFE MESSENGER SUPPORTING TOOLS
s ynergy
power of Achieving Operational Excellence through
generation Tips on how to formulate multiple-choice questions
these supporting tools
INCREASED efficienCY
TAILOR-MADE
COST SAVINGS APPLICATIONS
Continuous improvement
PROCESS OVERVIEW...
COST OVERVIEW
... are just some of the benefits using these services based on a LEMACORE methodology. Your entire company can benefit directly from them for just € 4 per day!
You can decide on payment frequency... monthly (€ 125,-) or yearly (€ 1450,-) - the choice is yours! All mentioned prices are excl. taxes.
9 TOOLKIT
ADDITIONAL SUPPORT
Beside all the supporting tools that are part of this TOOLKIT, we can support you in any activity that might represent a challenge for you. Content creation, design, IT activities and implementation, organizational support,... we can assist you.
For the actual price of the support (hourly rates)
send us a mail at support@thewatgroup.com
Join the more than 480 organizations who are already achieving Operational Excellence by using these tools & services! s ynergy the power of Achieving Operational Excellence through
Support/assistance via ticket service, helpdesk, online / on-site support.
The people of our information center are ready to show you where the possibilities lie! And then, at your request, we can support you in introducing the tools and services within your organization!
Would you like to find out more about opportunities?
1. Introduction presentation which focuses on key elements.
2. Schedule the free appointment
3. Ask for ACTIVATE & GO!
TOOLKIT
