Tian Cai MiD Program the University of the Arts tcai@uarts.edu cargocollective.com/tianantian
CONTENTS EXPERIMENTAL ONE CUBIC METER PRODUCT DESIGN THAI LAMP THOREAU CHAIR SKATE INFORMATION GRAPHIC VISUAL BIOGRAPHY URBAN TREES GUIDE EDUCATION TIMELINE COMMUNITY PROJECTS LIBERTY RESOURCES CONVERSATION HEARTS
ONE CUBIC METER 2010
The concept of the project is to research he character of a cardboard box through various acts of tying, exploding, cutting, and tearing. We were requested is to create anything based on exploring and thinking process via a cubic meter cardboard box.
Tian Cai tcai@uarts.edu cargocollective.com/tianantian
However, the five concept sketches on the previous page didn’t satisfy my curiosity. I decided to have a last try on the project before the deadline. Hence, the plan was to use 30 firecrackers, tape, and a cardboard box for my final experiment.
THAI LAMP 2010
The inspiration of the Thai Lamp came from using abandoned waste-stuff from real life to create new valuable furniture. The components and materials of the work were all found and picked up at the garbage dump nearby the suburban area in Shanghai.
Sketches for the initial ideas.
Tian Cai tcai@uarts.edu cargocollective.com/tianantian
Making use of readymade objects to create a new piece of work, indicates sense of peace and zen.
THOREAU CHAIR 2011
‘I had three chairs in my house, one for solitude, two for friendship, three for society.’ from “Walden,” written by Henry David Thoreau. The set of chairs actually conveys the relationship between ‘man’ and ‘ego,’ ‘others’ and ‘community.’
Sketches for the initial idea.
Tian Cai tcai@uarts.edu cargocollective.com/tianantian
SKATE 2008
The idea of skate compote was inspired by a kind of cartilaginous fish, skate, whose wing moves up-and-down all the time.
Inspiration and sketches for the initial ideas.
Tian Cai tcai@uarts.edu cargocollective.com/tianantian
2011 June 16th I Hate Such Restless Calm Mengze took a needle and thread, preparing to sew the stripes of silk together. I sat next to her, reading boring papers. I couldn’t stand the slience in the room, but part of me hated to break it in the meantime.
VISUAL BIOGRAPHY 2011
I used to record my night’s dreams during college life. Here are thirteen dreams that I had from April to June in 2011. It is probably the high pressure that enabled me to remember those dreams. Additionally, I tried to record them in sequence.
2011 May 17 Peristalsis of Trash Bags
Tian Cai tcai@uarts.edu cargocollective.com/tianantian
The graphic on the right presents the various interpretations of my 13 dreams which happened from April to June in 2011. What I did is to record those interesting dreams through different medias, poems, illustrations and stories.
DARK HUMOR DRAMA MELODRAMA ROMANCE
DAY NIGHT NA
MONTH POETIC RECORD APRIL
自然而然的东西总是好的 树上的蝉鸣为你演奏管弦乐 ………………………………… …………………………………… ……………………………… 低音部分由路过的飞机轰鸣完成 （（（（（（（（（ 戛然而止/// ////////////////////////// 蟋蟀以低鸣带出下一个乐章。。 。。。。。。。。。。。。。 。。。。。。。。
Tian Cai 09/30/2011 Three Months’ Dreams Visual Biography - Design Method I
I used to record my night’s dreams during college life. Here are thirteen dreams that I had from April to June in 2011. It seems to me that probably the high presure enabled me to remember those dreams.
VISUAL RECORD
DREAM CHARACTER COUNT
68
DREAM DESCRIPTION BRIEF
01 Classy Restaurant & Debussy The Glasses and tableware were golden. People around me talked and laughed. The face of the man sitting in front of me was vague. And the goose liver was too hard to bite. It’s the composition by Debussy all around us, not the moonlight.
152
14 A Book Cover, A Line Of Words Sky was far and gloomy. The greyish vague seemed to be some high objects. There’s a line of words on the book cover: Cloudy, some time, Lin Lu.
45
21 Stiff Puppet I couldn’t stop moving from unknown lakes to woods. I felt exhausted. Finally, at dusk, some weird puppets came to dance around me, accompanying me.
卑微的，选择企图实现和诋毁渴慕； 无能的，选择感受渴慕。 眷恋记忆中所留下的感受， 像毒药侵蚀我黏糊糊的灵魂。 过去了的柔软感、赤裸感、撕裂感、炽 热感、窒息感…… 当下，我感到无知。 我待我的渴慕碎去， 这样我就不必去担心连自己都萌芽了。
233
25 Railway With No Ends
131
27 Old Camera & Oranges
DAYTIME ACTIVITY
Movie - Visages Swimming Bank Reading - The Unberable Lightness of Life
Class Movie - Masculin Feminin Breaking up with ex-boyfriend
Modeling Chong’s Opening Ceremony IELT Exam
Movie - Blow Up Swimming
I was in the first carriage of a train, having no idea where it’s heading. It kept accelerating till an unexpected speed. I tried to flip the handle so as to stop it... Cutting Bangs Visiting Grandma
yx. and I went to the Gothic Church. The sunset went through the colorful windows, shone on us. We relied on the windowsill, peeling the oranges.
MAY
487
03 Crossing Gaps It’s just like some nagative space. I could only saw the gaps in front of me. I couldn’t help jumping across them otherwise I would fall.
没有岩穴，没有冰河， 没有暖流，没有海王， 没有无奈、剩下无奈， 无奈人类眷恋死亡了的快感， 无能于感受存在了的兽性的体悟。 。。。。。。。。。。。。。。。 倾听那粗糙的凹洼的岩石， 连同摩天的山岭那边传来清晰的符号， 欢愉的跳跃着， 象给予我无限的恩赐， 让这群无能的感受着“渴慕”。
136
17 Peristalsis Of Trash Bags
Paying Phone Bill Class Yoga Reading - L’amment
Movie - Trois Couleurs Lecture
In the empty room, there’s a giant trash bag on the floor, slowing moving to me.
162
29 It’s So Sad to Stay In Desire There was no water in the cave. I felt thirsty, I clearly saw the faint light in the end. A soldier with the green whiskers was still on guard before the entrance to cave.
Illustrating Class Personal Training Reading - L’amment
JUNE
314
05 The Desire Broke
Karaoke With Chong, Tia
I saw the blue, shining walls of the Unknown City before me. The Puma King of the city was beside me. Somehow, it came through the air, being carried by a cyclone.
118 我不知不觉寄养了一只宠物。 它有时毒的像只刺猬；有时却娇的如头绵羊。 它经常会脑茫同时吹大泡泡， 又紧接佯装自贱自省…… 我养着它, 觉着其可憎得像下阴井里的不知颜面的妖精， 窜逃在角落演洋相百出的戏。 不禁，又可怜它像只骄纵的鸵鸟， 至死都不将知晓何如至此。。。
73 288
37
16 I Hate Such Restless Calm
Movie - How to Train Your Dragon
Mengze took a needle and thread, preparing to sew the stripes of silk together. I sat next to her, reading boring papers. I couldn’t stand the slience in the room, but part of me hated to break it in the meantime. 23 A Pet To Be Trained
Modeling Lecture Class
The scene was just like the movie the dragon to be trained, but I had a monster. 25 Denaturalization
Going to IKEA Movie - Illusion
I woke up in my bed, realized that somehow I turned to a man. I was too scared to tell my mom about the denaturalizaiton. Then I got up, tried to figure out whether I could stand to pee like a man, and it worked. I slept with my best girl friend to see how it felt. But I felt nothing. 30 Collapsed Cliff This time I was in Iceland. The mountains there were all emerald green. I tried to climb to the top of the mountain, intending to jump off the cliff.
Hot Pot With Jin, Chong, Tie Movie - El Secreto De Susojos
t
f
URBAN TREES
Tree Density Tree / Person = 100
1,042
27,221
PHILADELPHIA
SANTIAGO
1,058
1,890
MADRID
JOHANNESBURG
580
TOKYO
6
SYDNEY
URBAN TREES GUIDE 2011
Interface of the transition from tree density in six cities to the interface of tree / person.
f
t
URBAN TREES
Tree / Person
10
1
13
33
27
157
PHILADELPHIA PHILADELPHIA
SANTIAGO SANTIAGO
MADRID MADRID
JOHANNESBURG JOHANNESBURG
TOKYO TOKYO
SYDNEY SYDNEY
Interface of the rate of tree per person in six cities.
The Urban Trees Guide project was completed by me and my co-worker in MiD, Ben Hilson. The concept came from our shared interest in the trees and green environment of the cities. After researching cities with the most population, as well as these titled the greenest cities in the world, we started to build up an interactive interface for a potential audience, who may possess the similar curiosity of urban trees.
Tian Cai tcai@uarts.edu cargocollective.com/tianantian
The interactive website was mainly composed of four sections, homepage of cities’ background, interface of tree quantity, tree density, and the rate of tree per person.
t
f
URBAN TREES
Philadelphia 148,566
f
t
PHILADELPHIA PHILADELPHIA
SANTIAGO SANTIAGO
MADRID MADRID
JOHANNESBURG JOHANNESBURG
TOKYO TOKYO
SYDNEY SYDNEY
URBAN TREES
Interface of six cities’ background information.
f
t
URBAN TREES
Tree Quantity
600,000 550,000 500,000 450,000 400,000 350,000 300,000 250,000 200,000 150,000 100,000 50,000
PHILADELPHIA PHILADELPHIA
Interface of the homepage.
SANTIAGO SANTIAGO
MADRID MADRID
JOHANNESBURG JOHANNESBURG
TOKYO TOKYO
SYDNEY SYDNEY
148,566
6,740,000
490,000
248,000
1,200,000
29,000
PHILADELPHIA PHILADELPHIA
SANTIAGO
MADRID MADRID
JOHANNESBURG JOHANNESBURG
TOKYO TOKYO
SYDNEY SYDNEY
Interface of tree quantity in six cities.
Internationalization of Higher Education 1920
Education Funding in the South 1919
Following World War I, there were strong government movements toward peace and anti-war sentiments and the need to avoid further wars. On method was to focus on internationalization of higher education. For example, in 1920, the Belgian American Educational Foundation instituted a program with over 700 students, in which American students went to study in Belgium and vice-versa.
1
EDUCATION TIMELINE 2011
The Education Timeline project was accomplished by me, and two of my co-workers in MiD, Alex Visconti and Kelly Babcock. The concept was to do research on how big world events in history and three other themes: regulation and legislation, culture and society, as well as technology, influenced American Education from 1910 to 2010.
WWI 1914–1918
World War I was a major war centred in Europe that began
Central Powers. A post-World War I baby boom combined
on July 28, 1914 and lasted until November 11, 1918. It
with the Compulsory School Attendance Law influenced
involved all the world’s great powers, which were
an increase in primary and secondary school enrollment in
assembled in two opposing alliances: the Allies and the
the United States.
Detailed information in the graphic diagram.
Women granted suffrage paved the way for the children of future generations by creating greater career opportunities for girls and women; as women gained a stronger voice, girls became more involved in the workforce and education and prepared for roles outside of the home.
Tian Cai tcai@uarts.edu cargocollective.com/tianantian
LIBERTY RESOURCES 2011.9 ~ Present
Liberty Resources is an non-profit organization in Philadelphia USA, which helps the people with disabilities live independently in the community.
Tian Cai tcai@uarts.edu cargocollective.com/tianantian
CONCEPT 2.0 The Design Process
Contextual Interview
Based on the concept of Design Thinking, we applied the methodology of Design Process as a tool to the projects we encounter.
My Map Specialized Services
respond synthesis
Living and Receiving Services In The Nursing Home
Community Services Program for People with Physical Disabilities
Major Service Options
To get a better understanding of the work that had been done with Liberty Resources in the past, we interviewed students that had collaborated with them previously.
Additional Services Available at ALL times
Living in a Nursing Home
Transitioning Services
Living and Receiving Services In The Community
Housing Found
Housing Advocacy
Additional Services Available Once Transitioned
Multiple options based on specific needs or choice
Information And Referral
Advocacy
Liberty Wheels
Retreads
Peer Support
Attendant Care Program
Independent Living Skills Training
Major Goals
Medical Support Unit
Fiscal Management Services
Environmental Modifications
Academy
Where You Are
My Services
My Steps Time to Complete Days
Time to Complete Days
Time to Complete
Time to Complete
Days
Time to Complete
Days
Time to Complete
Days
Days
Time to Complete
Time to Complete Days
Days
Time to Complete
Time to Complete
Days
My Progress Map The Road to Independence
Guided Tours Our team observed Liberty Resources’ environment and interviewed Theresa about the history of the organization.
research
synthesis
Prototype
Test
iterate
Gathering qualitative data with a human centered approach by considering ethnography and outliers.
Making sense of the qualitative research gathering through abductive thinking, visualizing information, and sorting data. This process allows for producing generative thinking.
Develop a concept that was informed from synthesized research into a model or system that is able to be tested and observed.
In this step we observe the successes and failures of the prototype in a real situation that may reveal that more research or synthesis is needed.
Take observations from testing and develop new versions of the prototype.
Tools for Understanding & Planning Choices
Days
Contextual Interview Since our team had little understanding of Liberty Resources, we relied on an interview with our client contact, Nancy, to get a broad overview of the issues they deal with.
concept map After observing that Liberty Resources’ environment and the interviews and meetings with the staff, we came up with the concept braindmp to understand our client.
Contextual Interview Interviews with Liberty Resources Consumers were a vital part in our design process.
Secondary research Additional secondary research became necessary as we worked deeper and deeper into the complex systems.
Follow the Money: Financing Home and Community-Based Services
Follow the Money: Financing Home and Community-Based Services Joshua M. Wiener, PhD Wayne L. Anderson, PhD
Pennsylvania Medicaid Policy Center University of Pittsburgh 2009
Joshua M. Wiener, PhD Wayne L. Anderson, PhD Pennsylvania Medicaid Policy Center University of Pittsburgh 2009
flow diagramming
2
Our group started reviewing the interview with Glenda at nursing home, and brainstorming and collecting the meaning statements. 2
flow diagramming To better visualize how the company, Maximus, operates, we created a flow diagram (seen on page 30).
1 - 5000 5001 - 15,000 15,001 - 50,000 50,000 +
Erie
Warren
Crawford
McKean
Bradford
Tioga
Potter
Crawford
Forest Cameron
Elk
Venango
Sullivan Lycoming
Mercer Clinton Calrion Jefferson
M
on
Lawrence
to
Clearfield
Butler
Union
Centre Armstrong
Snyder
ur
Colum
berland
Northum
Beaver Indiana
Mifflin Cambria
Alleghany
Blair
Juniata
Perry
Dauphin
Leban
Huntington
Westmoreland Washington
Cumberland Bedford Fayette
Greene
Somerset
Fulton
Franklin
Adams
York
Activity analysis We observed the actions, process, and system of the Advocates in the Independent Living Services Department.
MEANINGFUL STATEMENTS In making sense of our collected research, we noted the key interactions among the project’s stakeholders. We found that the storytelling could be a powerful point of entry in this project.
“ We believe... By leveraging Liberty Resource’s powerful stories as tools, and sharing them with the right audiences, we can affect positive change for people with disabilities.”
Sharing Marsha’s story: Shadowing Shadowing Advocates as they visited Consumers in nursing facilities helped us to better understand how the nursing home transition process was being communicated.
“In terms of Marsha, the most impressive thing is her addressing how her life changed because of the Liberty Resources picnic, by seeing those people with even more limitation living an energetic life in community, she uttered “How stupid of me. Being that pessimistic and upset with my disability in the past.”
Sharing Michael’s story: “Michael Bencrowsky, when I first met him, he told me that it costs three times as much for tax payers to support people with disabilities living in nursing homes as opposed to supporting them to live in the community. He told me about the protests he went to, and how he Advocates for proper policy at the governmental level.”
Sharing Sue’s story: “To be reunited with her children she lost when she first acquired her disability, Sue has re-entered a nursing facility across the country to be closer to them. It is the only way to receive the services she needs without being placed on a two year wait list for what she needs to live independently..”
Sharing Vincent’s story: “If the Mayor were to move into a nursing home, he would understand what it was like to live in one. His view is that he mayor/public does not understand what it is like to live in a nursing facility.”
flow diagramming To help our team identify the stakeholder interactions and understand how storytelling could be used as a tool we used a flow chart to show relationships.
concept map
storytelling
The visual appearance of the concept map we used in our presentation helped viewers to better understand and identify connections as we described them.
To present our point of entry, we decided to use the key design tool we were proposing– storytelling, to communicate our idea.
Storytelling
SYNTHESIS
The “Story” and Power of Storytelling 9 3 LRI tries to document but it is an afterthought/ too busy in the moment.
4
Mayor Nutter
What isn’t being told that needs to be told?
“Americans aren’t ready to see people with disabilities fight for their rights.”
Re-humanizing 1. 4. 7. 8.
Philadelphia Inquirer
7 Glenda tries to get outside everydayrain, shine, snow.
Documentation of Individuals/ Successful Transitions
8
2
1 The Mayor doesn’t understand the problem with Philadelphia Nursing Home.
The media doesn’t “get it.”
2. 9.
3. 7. 8.
How do you tell the story of what it’s like living out in the community?
The Power of Storytelling Understanding Nursing Homes
Infographics Tools for Activists and Advocates 5. 8.
5. 8. 10.
10
5
Why is a nursing home the entitlement? Corruption?
Why wouldn’t someone want to leave the nursing home?
6 People living in a nursing home might not have family to take care of them.
The 5th Core of the CIL 5.
Support Networks
5. 6.
The Power of Storytelling| 10.03.11
MiD@UArts | GRID 603/703 Studio | Liberty Resources | October 10, 2011
This is the tool that we used to visualize the possible uses of storytelling that could address several areas brought up in our research and conversations at Liberty Resources. The gray circles are the main problems and opportunities that we believe can be addressed through the process of storytelling. The blue squares are references from our synthesis that helped us arrive at storytelling as a possible project point of entry. They are based on conversations with Norma and Nancy, interviews with Michael and Glenda, research on nursing homes, and our individual observations.
time-lapsed video
scenarios
In order to communicate one of our more conceptual ideas, we created a time-lapsed video of the prototype being tested with real people, in a real environment.
To help the clients imagine how the prototypes or services we were proposing could be feasible, we talked through possible scenarios of use.
experience prototype By allowing our client to experience the prototypes we had constructed, we were able to observe and reveal some unanticipated issues.
Further Developed
1
Liberty Cards
A simple booklet of the step-by-step process for a Consumer to transition out of a nursing facility.
2
Fundraising Cards
A card with an inspirational story to encourage individuals to donate to Liberty Resources and support a Consumer transition to living independently.
Conceptual
3
iPad Application
An accessible tool used for Advocates to use when visiting a Consumer. It includes a map of the process and stories of hope to share with Consumers.
5
Come. Listen. Respond.
A tool to test the general public’s responses to stories, as a way to prototype different stories to eventually be told to WHYY.
4
Community Storybook
A book of stories to be passed between Consumers that builds community and allows stories of hope to continue to be told.
scenarios To illustrate our prototypes and how they could be used in the future, we created scenarios featuring the different stakeholder interactions.
Conceptual Prototype: 3 iPad Application
Design Opportunity
The iPad App is an accessible tool for Advocates to use when visiting Consumers. It includes a map of the process and stories of hope to share with Consumers.
The problems that we found in the current Advocacy System can be addressed in two aspects; On one hand, all Advocates in the system possess different levels of physical or mental limitations. That said, based on various disabilities, each individual developed his or her own habit of documentation for the Consumers.
Consumer
Consumer
Advocate
Consumer
Consumer
Liberty Resources
On the other hand, in terms of communication and coordination, the current system at Liberty Resources seems really outdated, very much paper based, and unsystematic. For example, a large quantity of the paperwork often gets piled and easily missed by the coordinator.
Concept The content and function of the application would contain the solid steps of transition for the Advocates to keep track of the Consumers’ current situation in the map. What’s more, it offers a way of interaction between the Advocates and the Consumers, as well as the Advocates and the other members in the Advocacy System, allowing the Advocates to exchange complete information for all Consumers at Liberty Resources. Also, it provides a progressive context in the interaction that enables the Advocates to share and pass on hopeful stories to the Consumers who may be stuck in the middle of a certain step in the transition process.
Development
scenarios
Based on the target audience of the project, the Advocates at Liberty Resources, we designed the layout of an iPad Application, which can allow the Advocates to efficiently organize their Consumer documents, as well as digitize and share the database of current Consumers.
HOPES
LOG OUT
?
HOPES
To illustrate our prototypes and how they could be used in the future, we created scenarios featuring the different stakeholder interactions.
LOG OUT
?
Social worker calls LRI about a potential consumer
Social worker calls LRI about a potential consumer
Frank Johnson Gloria Kolata
The Road to Independence
Living in a Nursing Home
Display interest in moving out and name added to MDS
Individual calls Sue Smith
MDS list sent to LRI
The Road to Independence
LRI about
friend or family Ken Robinson member
Living in a Nursing Home
Next Time to Meet Sim: Individual calls 2011.11.13 Monday
Display interest in moving out and name added to MDS
MDS list sent to LRI
LRI about friend or family member
Tim Arango
Consumers You Are Helping With
Name placed on wait list because little staff
Map Key
Major Service Options
Consumers You Are Helping With
Philadelphia Housing Authority
Multiple options based on specific needs or choice
Pre-service Process
Philadelphia Housing Authority
Multiple options based on specific needs or choice
Pre-service Process Major Goals
Non-LRI Services and Agencies
Name placed on wait list because litttle staff
Map Key
Major Service Options
Major Goals
The Starting Point
Community advocate to nursing home
Want nothing to do with LRI
Other Consumers
Non-LRI Services and Agencies
Housing Advocacy
Housing Found
Transitioning Services
Consumers in Community
Other Consumers
The Starting Point
Community advocate to nursing home
Want nothing to do with LRI
Housing Advocacy
Housing Found
Transitioning Services
Consumers in Community Specialized Services
Consumers in Transition
05:08
Already have housing
Consumers in Transition
07:32
Layout design of the iPad Application and Group discussion on iPad Application idea.
Specialized Services
Already have housing
storytelling
To model how storytelling can be used as a tool for change, we used our own storytelling in the presentation.
stakeholder map By communicating the various stakeholder interactions in the form of a stakeholder map, we were able to create understanding more quickly.
CONVERSATION HEARTS 2012.2
This is a collaborative project that I worked on with Kelly Babcock in the MiD program. Our design intervention was constructed from the research findings we had gathered last semester during our work with Liberty Resources. We explored how to create meaningful conversations by eliciting empathy from people through the use of emotional common denominators. By removing explicit references to people with disabilities, the user was able to re-frame their point of view and reflect on their own experience when they felt a similar emotion.
Tian Cai tcai@uarts.edu cargocollective.com/tianantian
The Design Process Based on the concept of Design Thinking, we applied the methodology of Design Process as a tool to the projects we encounter.
research
synthesis
Prototype
Test
iterate
Gathering qualitative data with a human centered approach by considering ethnography and outliers.
Making sense of the qualitative research gathering through abductive thinking, visualizing information, and sorting data. This process allows for producing generative thinking.
Develop a concept that was informed from synthesized research into a model or system that is able to be tested and observed.
In this step we observe the successes and failures of the prototype in a real situation that may reveal that more research or synthesis is needed.
Take observations from testing and develop new versions of the prototype.
research
synthesis
Gathering qualitative data with a human centered approach by considering ethnography and outliers.
Making sense of the qualitative research gathering through abductive thinking, visualizing information, and sorting data. This process allows for producing generative thinking.
Johnny Goldstein helping us visualize our concept
scenarios To help the audience imagine how the prototypes or services we were proposing could be feasible, we talked through possible scenarios of use.
Prototype
Audience
Constructing the first prototype in MiD Studio
The intended audiences were slightly varied per prototype–for prototype one, the audience was the public weekend leisure crowd in LOVE Park, and for prototype two, it was the professional crowd on their lunch hour walking near Walnut and South Broad Street. Each intended audience became
Develop a concept that was informed from synthesized research into a model or system that is able to be tested and observed.
introduced to the conversation through our verbal initiation or by curiosity of the display we had created. They became engaged in the conversation by reading, reflecting and responding to the prompt.
scenarios
experience prototype
To help the audience imagine how the prototypes or services we were proposing could be feasible, we talked through possible scenarios of use.
By allowing our audience to experience the prototypes we had constructed, we were able to observe and reveal some unanticipated issues.
Online space fore the conversation
Testing 1st Prototype in the Love Park in Philadelphia.
http://conversationheartsproject.tumblr.com/
The video of activity can be found here: http://www.youtube.com/watch?v=9CfRi-Cva8Q
experience prototype Prototype
iterate
Develop a concept that was informed from synthesized research into a model or system that is able to be tested and observed.
By allowing our audience to experience the prototypes we had constructed, we were able to observe and reveal some unanticipated issues.
Constructing Prototype 2
Testing 2nd Prototype on Broad Street in Philadelphia.
Take observations from testing and develop new versions of the prototype.
Test
synthesis
In this step we observe the successes and failures of the prototype in a real situation that may reveal that more research or synthesis is needed.
Making sense of the qualitative research gathering through abductive thinking, visualizing information, and sorting data. This process allows for producing generative thinking.
Do you feel like the Mayor is listening to what you want for the city? If not, how does that make you feel?
What if the government wouldn't let you live in your own house, how would you feel?
When was the last time that it was difficult for you to maintain hope, how did that feel?
“When I was in an argument! It sucked!.”
“I would feel disrespected at first and then feel like I have nowhere to belong.”
“When was the last time that it was difficult for you to maintain hope, how did that feel?”
“I feel that the mayor listens to the people of the city but is not proactive about what they say...He listens but does not act on what he listens.”
“Today, it made me feel upset.”
“Hurt. My house is my home, that’s where my heart is.”
“What?”
How would you feel if your elected politician was ignoring your concerns?
“Right now my hurt is home where are you my honey Kamola I love you love park and Kamola!”
“Frustrated! How could they have that much control over me?”
“Ilkhom + dilorom (from in Uzbekistah) (TKenaro ycnexob) I wish good luck!”
“Normal–because they always do!”
“At a party at my in-laws’ house. It made me feel invisible.”
“I would feel bad and betrayed. Because the Government is supposed to look out for you.”
“Like I was on a downward slope-without an end like I needed a better support network of people.”
“Keep complaining to the government! But I don’t know ‘how’.”
“I felt frustrated and angry. Again, I wouldn’t want my loved ones to feel the same.”
“Furious, and perhaps violent. Actions will be taken.”
“Last year, in January, I had no place to go, with no money, and it was 20 degrees outside. I felt lost, hit rock bottom, but I knew I had to push forward.”
“During a training session at work. It’s frustrating because it was for their benefit.”
“I’d be angry! I bought that house! Kill the Government!”
“When my sister told me she thought my dad was going to die. –Rachel Peterson”
“Pissed!”
“I felt very sad, didn’t want to stay in the same situation (mood) for a long time, really wanted to have friends. Happy I still have friends.”
When was the last time someone didn’t listen to you, how did that feel?
Cards & Blogs Responses “I think the Mayor is doing a good job.”
“Like I am misheard and under represented member of the Philadelphia community.”
“Insignificant. As if my thoughts, feelings, opinion was not as important as the others.” “I get made at my wife for that all the time…although usually I’m not listening to her :).”
“Last week, it felt like all the hard work I was doing was for nothing.”
“Like I was invisible. Like the other person felt they were better than me.”
“Don’t you hate it when people don’t listen to you!!”
“I’d move to Europe, Spain maybe.”
“It would make me feel very very upset. I would feel bitter toward the government and wonder how the have acquired so much power. I would wonder when it became appropriate for someone else to decide what it best for myself. I feel as though my individual liberty, rights and freedom are compromised. How can you justify allowing someone who has never lived a day in my shoes tell me where to walk and where to live and what to do... The government has grown in power to make up for its inadequacies, rather than cut its losses and grow anew in a much more powerful and efficient sense. Restore the rights back to the citizens, weak and strong, rich or poor.”
“Extremely frustrated. Confused that the government could have that kind of control over me.”
“When my sister past away, I felt very depressed. I miss her.”
“Within the past month, it makes you feel lost without power and lonely.”