TICT Quarterly - Winter 2020

Page 16

COVID19 CLEAN PRACTICING BUSINESS

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an my guests have a continental buffet breakfast? Do I have to disinfect seats in my tour vehicle? How do I make sure my cleaning standards will be enough to combat COVID? These are all questions that have been asked of TICT Accreditation Advisers Christine Pritchard and Grace Keath over the last few weeks. As attention turns to recovery and reopening, it is understandable that many of our accredited operators have raised these concerns as we all begin to navigate our ‘new normal’ implementing specific health and hygiene measures to combat the spread of COVID-19. In response to these industry concerns, The COVID19 Clean Practicing Business module has been developed by Quality Tourism Australia as part of the National Accreditation Framework. Designed to support tourism businesses and their customers in minimising

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the spread of COVID-19, the module creates customised daily, weekly, monthly and annual cleaning checklists to assist businesses in their efforts to stop the spread of COVID-19 and to provide assurance to visitors that these steps are being taken. In addition, the module assists operators to identify hazards associated with COVID-19 and develop a risk register in response. Operators undertaking the module will be asked to work through a series of preliminary questions to determine that appropriate processes are in place to support their efforts to practice specific COVID19 cleaning procedures. The information is then populated into an individualised COVID19 cleaning procedures document, providing an easily accessible set of guidelines for all staff to follow. From reception to gym, vehicles to the kitchen, common areas, accommodation, shared equipment, cellar door, event spaces, attractions and everything in between, COVID19 Clean covers all bases to provide you with a tailored plan for your tourism operation. We know that when industry reopens customers are going to want reassurance that tourism operators are doing everything they can to maintain the highest levels of cleanliness. FREE OF CHARGE and available to all accredited operators, COVID19 Clean is a great way to display you are complying with best practice cleaning

procedures and operators who successfully complete the module will receive signage and logos for display throughout their business and marketing collateral. For further information contact: Christine Pritchard christine.pritchard@tict.com.au Grace Keath grace.keath@tict.com.au

Can my guests have a continental buffet breakfast? Do I have to disinfect seats in my tour vehicle?


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