ISSUE 31 : OCTOBER 2018
2018 ASPIRE RECOGNITION AWARDS
The voice of the Aspire Team - Bringing our community together
“ASPIRE NEEDS VOTE N OW
YOU
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aspire aspire
VOTING FOR THE 2018 ASPIRE RECOGNITION AWARDS HAS BEGUN AND THE POWER IS IN YOUR HANDS!
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ONEMESSAGE MESSAGE FROM ONE FROM
2017 Aspire Recognition Awards Winners
TheSteering Steering Committee The Committee
VOTE NOW
2018 ASPIRE RECOGNITION AWARDS BETWEEN LANDSEC AND OUR SERVICE PARTNERS, WE ARE LUCKY TO HAVE SO MANY HARDWORKING INDIVIDUALS WITH SUCH A WIDE ARRAY OF TALENTS. IT’S AN OUTSTANDING ACHIEVEMENT THAT WE HAVE NOT JUST MAINTAINED OUR UNRIVALLED STANDARDS OF CUSTOMER SERVICE BUT HAVE CONTINUED TO IMPROVE. It goes without saying that none of this would have been possible without Aspire also improving together as a single, united team. It’s been a great year, with more to celebrate than ever before! With that in mind, it’s now less than a month until the 2018 Aspire Recognition Awards are upon us. With six categories, each reflecting our Aspire Values and several nominees for each, every single vote counts.
Whether it’s a small act of kindness, heroic action or outstanding work throughout the entire year, you and your colleagues deserve to be recognised for going that extra bit further. Voting closes on Tuesday 20th November so we hope to see lots of people getting involved over the coming weeks.
David Wickens General Manager, Landsec
For d e tai l s of t he p e op l e s h ort l isted fo r ea ch ca tego ry - S ee Pa ge 14-23
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WE’RE ALL ABOUT YOU RESPECT FOR SECURITY It’s not just up to members of security to keep sites safe and secure. If every Aspire member has at least a basic understanding of security, then this could help to prevent potential incidents in the future.
CHRISTMAS COMES EARLY TO VICTORIA
O
n 2nd December, NJC staff will don bushy white beards and red Santa outfits for this year’s famous London Santa Run. The Aspire members will join thousands of others in the beautiful Victoria Park for what is sure to be one the biggest charity events of the season. Amongst those running will be Jason Edwards, Charles Walden, Russell Southern and Francisca Cumbicus (above), all are keen members of the
AspireHarriers. Now that regular Harrier meetings have ended for the year, they will surely be eager to stretch their legs on the big day. All money raised will go directly to The Honeypot Children’s Charity to help them hand deliver a present to every Honeypot Child as part of their Christmas Road Show. Business Support Administrater Lauren Hall commented ‘we hope that the money we raise will give many Honeypot children a special Christmas’.
The recent Aspire Security Awareness training day was designed to highlight some of the key threats that the team might face on a day-to-day basis, especially those that might be overlooked. As new potential threats continue to emerge and safety regulations continue to improve, it is important that everyone stays informed on procedures. With this in mind, it was very reassuring to see such a collective response with 39 members in attendance, including representatives of all Landsec’s service partners. We hope that everyone benefitted from this training day and that it will lead to safer, more secure workplaces for everyone.
To help NJC reach their £500 target, please don’t hesitate to donate at: www.justgiving.com/fundraising/aspireharriers
ASPIRE KICKS OFF THE GIVING SEASON As the Aspire Gifts of Christmas event was such a success last year, the team has decided to get people in the giving spirit by hosting another raffle for this holiday season. Landsec and their service partners will be purchasing £75 vouchers from the likes of John Lewis, M&S, Pizza Express, Amazon and Love2Shop. Each raffle ticket will be sold at £2 and the winners will be drawn and announced in December, just in time for some lucky Aspire members to receive an early Christmas gift. All proceeds from the raffle will go towards the Honeypot Children’s Charity, which continues to provide invaluable support for disadvantaged children and young carers 365 days a year. To help show your support for this great cause and for the chance to win one of our festive prizes, look out for tickets being sold at a site near you.
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Aspire raffles are always popular so make sure you get your tickets quick! @AspireAsOne
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ASPIRE STAFF RECOGNITION AWARDS ASPIRE PLAYER OF THE MONTH
September ‘18
LAST MONTH SAW THESE PEOPLE RECOGNISED BY YOU FOR EXCEPTIONAL PERFORMANCE AND FOR SIMPLY BEING A GREAT TEAM MEMBER. NOMINATIONS CAN NOW BE MADE VIA THE WEBSITE.
KAMIL TAKES THE INITIATIVE WINNER: Kamil Kotlarz - Corps Security, One New Change
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hile every member of security at One New Change is willing to go above and beyond, there is one Aspire member who has been exceptional all year round. For Security Service Site Manager Kamil Kotlarz, of Corps Security, there seems to be no end to his achievements. He has become highly respected not only by his colleagues but also by the City of London Police and members of the fire brigade. On multiple occasions, he has stopped thieves, intervened in suicide attempts and has offered
valuable advice on advanced safety measures to fellow Aspire members across London. He has even taken it upon himself to prepare new procedures to combat more modern security threats, such as the use of illegal drones. He has carried out extensive research on such risks and continues to educate the rest of the team as much as possible. For his exceptional efforts and taking the initiative at every opportunity, Kamil has been nominated by General Manager Andy Slatter for a Player of the Month Award in Excellence.
LOST AND FOUND AT 20 EASTBOURNE TERRACE WINNER: Gani Gjeta - Ultimate Security, 20 Eastbourne Terrace
W
E OF RECO AT
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TI O N NI
Gani Gjeta proved that he was more than up to the task recently at 20 Eastbourne Terrace when he noticed a young girl wandering around the onsite car park. She was alone at the time and looked as though she was lost and confused. Gani wasted no time, speaking to the girl and asking if she was ok. The girl had some difficulty communicating in English, but Gani was still quickly able to understand that she had lost her parents.
CERTIF IC
hen there are people in need, regardless of whether they are colleagues, customers or visitors, we know that we can always rely on Aspire members to assist. This is even more important when those in need are children, especially if they find themselves in distressing situations.
PLAYER
flagged over. The officers had been looking for the lost girl and so were able to quickly reunite her with her parents, who were extremely grateful to Gani for taking care of her.
OF THE MONTH
After reassuring the girl that everything would be ok, Gani immediately contacted the police to say that he had found a lost child. Not long after, he saw a police car speeding by, which he
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For his Exceptional Contribution in this situation, Gani has been nominated by Samantha Carrick for a Player of the Month Award.
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ONE COMMUNITY
Victoria’s
SOULFUL
House
Mary Lawal at Portland House, Victoria.
PORTLAND HOUSE OFFERS DYNAMIC ORGANISATIONS AN ENVIRONMENT WITHOUT COMPROMISE. WITH MANY OF THE UPPER FLOORS HAVING BREATHTAKING 360-DEGREE VIEWS ACROSS LONDON, WE TAKE A CLOSER LOOK AT THE TEAM THAT GIVES VICTORIA’S ICONIC BUILDING ITS WARM FRIENDLY VIBE.
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Christina Sillah.
B
ased just a short walk away from Nova and 80-100 Victoria Street, Portland House stands proud as the tallest building on the Cardinal Place estate, as much a landmark for commuters as it is for Aspire members. Of Portland House’s 29 floors, all but one are occupied by Landsec customers. The Aspire team is based on the ground floor, providing the foundation for everything that happens onsite. With a whole range of customers on the higher levels, such as Direct Ferries Ltd and KSL Capital Partners, it’s no surprise that the ground floor can become extremely busy for the Aspire team. With stylish reception areas on either side of the building, the first facing out to Victoria Street and the other towards the market stalls and thoroughfares of Cardinal Place, the Aspire team has ample space to manage the varying needs of customers and guests.
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Portland House, Victoria.
Anyone who has visited Portland House is sure to have met Security Guard Vincent Cofie. Known to most as ‘Vince’ (or even ‘Vincey’), he has become something of a legend since he first began in January 2017. Even though there is usually only one member of security covering both reception areas, Vince is still happy to take on extra responsibilities, from cleaning spillages to dealing with customer complaints. He does all of this with a constant smile on his face, as he and the rest of the team believe that a positive attitude is best in every situation. Another member of the front of house team is Christina Sillah who claims to have ‘felt right at home’ since she began working on reception just over 13 months ago. Alongside fellow Aspire members Mary Lawal and Grace Lovelace, Christina welcomes every person who steps through the doors of Portland House with a smile, even while dealing with the hundreds of other requests she receives each day. With the Aspire team generally operating on a single floor, the group have got to know each other really closely. Despite the hundreds of customers based throughout the building, Vince comments that ‘it never really feels like work when we’re all working TogetherAsOne.’
Grace Lovelace. 8
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Hazel Ozulku reflects on life at Portland House. As busy as the two receptions are, the action isn’t just limited to what’s happening inside the building. As one of the newest members of the security team, Hazel Ozulku keeps her watchful eye out over the forecourt area, looking for any signs of trouble, not just at Portland House but across the surrounding estate as well. Although she has only been based at Cardinal Place for less than four months, Hazel already knows most of the Aspire team by name and loves being at the centre of such a vibrant place. She also has a front-row view of the weekly Thursday food market on the doorstep of Portland House, which always make lunchtime more interesting for everyone in the area. The many market stalls sell a whole assortment of savoury and sweet items, including gingerbread, cheese, jams, sausage rolls and British-inspired macaroons. For something more substantial, there are stalls selling pies, chorizo hot dogs and the
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Portland House team’s favourite, fish and chips. With so many other Landsec sites close by, the market also makes for an ideal meeting point with other members of the Aspire team. As Portland House’s services are closely linked with those at the neighbouring Landsec buildings, they often have other Aspire members visiting. Whenever there’s an issue with the power or the boiler needs fixing, the team know that they can rely on Engineers like Connor Fitzsimons to come over and deal with the problem. Like Hazel, Connor has become fully integrated within the team despite only having been based there for less than a year. When asked about his relationship with the people at Portland House, he mentions that ‘he couldn’t have asked for a nicer group of people to work with’. Based in one of the most exciting parts of Victoria and home to some of Aspire’s most colourful characters, there’s never a dull moment onsite. With a team like this, it’s easy to see why Portland House is a popular pick for customers and colleagues alike. 10
Connor Fitzsimons.
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In focus with
ULTIMATE SECURITY, PORTLAND HOUSE
Vincent Cofie A HOUSE AWAY FROM HOME For Security Guard Vincent Cofie, leaving for Portland House each morning means far more than just ‘going to work’. For him, it has become a key part of his life and something to truly feel proud of. After a whole range of jobs in everything from finance to education, ‘Vince’ (as he is known to most) is now universally regarded as an integral member of the security team. Since he began onsite in January 2017, he has come to think of Portland House as a home away from home. For him, it is clearly not just a place of work but one that he really cares about. He can often be seen throughout the day performing extra duties to ensure both receptions look perfect, even rearranging cushions and adjusting vases. When asked about his attitude to the front of house, Vince commented ‘I take care
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of this place more than I do my own house’. As he is based so close to his actual home in Stockwell, it helps that he can be onsite in no time if a situation arises. Working five days a week, Vince often finds himself in charge of both receptions at Portland House, jumping between them throughout the day. As the site is home to so many of Landsec’s customers, Vince is always kept busy, dealing with everything from welcoming people and helping reception to investigating faulty lights and security threats. He is often required to perform beyond his usual
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responsibilities and because of the sheer variety of people he deals with, no two days are ever the same for him. It’s a good thing, then, that Vince is very much a ‘people person’, winning over customers and colleagues alike with his trademark smile. He takes every challenge in his stride, acknowledging that his work can be difficult but that is also very rewarding. One achievement that he is especially proud of is how many people he knows onsite, adding that ‘building up these relationships with customers is what really makes your day’. As much as he enjoys his time spent at Portland House, Vince has plenty to
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keep him busy offsite as well. Although he recently stopped playing in his local football league, his love for the game has only grown and he still takes every chance to see players in action. So it’s no wonder that he was one of the loudest supporters at this Summer’s Aspire Derby II. Much of his personal time is also spent with his family, having recently visited Málaga and several art museums. With a natural love for art, he is grateful for some of the pieces that decorate the receptions back at Portland House. When you think of your workplace as a second home, no task is too difficult. The team at Portland House is lucky to have someone as enthusiastic and cultured as Vince around.
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2018 ASPIRE RECOGNITION AWARDS
Award ceremony:
Tuesday 11th December (Invite only)
Voting closes:
Tuesday 20th November
IS YOUR WORKMATE A great TEAM PLAYER?
VOTE NOW Please take a look through this supplement for details of the people shortlisted for each category, then go to our website and submit your votes for ‘Player of the Year’.
VOTE
Online NOW
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Award ceremony:
Tuesday 11th December (Invite only)
2018 ASPIRE RECOGNITION AWARDS
Tuesday 20th November
“
WHAT ARE THE ANNUAL ASPIRE STAFF RECOGNITION AWARDS? Every month a ‘Player / Team of the Month’ is selected from nominations by you, other Aspire team members and Landsec customers. Winners receive a certificate and some well-deserved prizes, plus they have the chance of being shortlisted in the annual Aspire ‘Player of the Year’ awards. It is a credit to everyone that each month lots of nominations are received, illustrating just how good the Aspire team is and how Aspire members are held in such high regard by the people they work with.
This year you can have your say by voting for the Aspire team member that you feel has epitomised each of our 6 Aspire Core Values. So get involved... get voting... get recognition... it brings us all
Please take a look through this supplement for details of the people shortlisted for each category, then submit your votes for ‘Player of the Year’ using our simple online voting system.
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Voting closes:
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TogetherAsOne David Wickens General Manager, Landsec
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Aspire Value: ACCOUNTABILITY Grab opportunities for success. Take responsibility for your own success and that of everyone around you. Grab opportunities to work together to deliver great experiences for our Customers. Below are the people shortlisted for this category. To vote, visit our website AspireAsOne.co.uk
MOHAMED JALLOH NJC - New Street Square Mohamed Jalloh has been a part of NJC for over six years and has always been committed to delivering the very best service. No matter how big the task or request may be, Mo is always happy to help with a big smile on his face. He is an asset to the Aspire team and a very popular member of the New Street Square team. Nominated for: Recognising a potential threat to security by stopping an intruder from entering the building. The intruder was later revealed as an undercover Aspire Penetration Tester (APT). To vote for this Aspire team member visit our website AspireAsOne.co.uk
HERMON WOLDESLASSIE & ESAT MAXHUNI Corps Security - One New Change Having worked in every single security position since he started, there’s nobody who knows One New Change quite as well as Hermon Woldeslassie. A big fan of shopping and music, he has been with the team since the building first opened. Esat Maxhuni first began onsite as a Customer Service Security Officer. A huge football fan, his dedication to his work was soon recognised and he was promoted to the position of Security Controller. Nominated for: Intervening in a domestic incident and quickly providing CCTV footage to the City of London Police, who directly praised Hermon and Esat for their great work. To vote for these Aspire team members visit our website AspireAsOne.co.uk
DAVID GRIFFIN NJC - Nova Estate David Griffin brings more than 26 years of experience in the cleaning industry to his position at the Nova Estate, where he started in February 2017 through the Step Ahead programme. As a member of the estate team, he is responsible for the Public Realm as well as all retail outlets onsite. You will always see David keeping things clean and tidy and he is more than happy to help above and beyond his normal duties. Nominated for: After an intoxicated man collapsed and vomited onsite, David was quickly on the scene to help. He also had the mess cleared up in no time. To vote for this Aspire team member visit our website AspireAsOne.co.uk
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Award ceremony:
Tuesday 11th December (Invite only)
2018 ASPIRE RECOGNITION AWARDS
Voting closes:
Tuesday 20th November
Aspire Value: SERVICE DELIVERY Be sure you understand your customers and don’t let them down. Across the company, our external and internal customers’ expectations should drive our priorities. Be proud to help. If something doesn’t benefit the customer question why we do it. Below are the people shortlisted for this category. To vote, visit our website AspireAsOne.co.uk
HANIF MOHAMMAD Ultimate Security - 24 Southwark Bridge Road Friends with everyone and respected by all, Hanif is the glue at 24 SBR that has holds the site together. Usually working alone, he covers a variety of positions but manages to do so with minimal fuss. A true asset, he is always willing to go above and beyond for the site, even if that means going into work out of hours. Nominated for: Hanif went into work on his day off to investigate an unusual alarm that a customer complained of hearing. Hanif spent the whole of the Sunday making sure everything was in order at the property. To vote for this Aspire team member visit our website AspireAsOne.co.uk
GANI GJETA Ultimate Security - 20 Eastbourne Terrace Gani started at EBT as a Security Officer. Since then, he has shown that he is hard working, loyal and keen to progress. Now as Security Manager, Gani has led his team forward and makes every customer welcome. His knowledge of 20 EBT is second to none and he is thought of as part of the foundation there by his fellow Aspire members. Nominated for: Assisted an NJC operative when she was feeling unwell by contacting the NJC management suite. Gani then accompanied the lady to hospital. To vote for this Aspire team member visit our website AspireAsOne.co.uk
NOVA BUSBAR FLOOD RESCUE TEAM Landsec, Jaguar & NG Bailey - NOVA Time and time again, the Aspire team has demonstrated that it can deal with cases of emergency. With the fluid teamwork between Aspire members of all departments and the right facilities, every incident can been dealt with swiftly and efficiently. Nominated for: Working the entire weekend following a major flood in the basement at NOVA, the Aspire team negotiated switching off the main electrical busbar to minimise damage. Even though NG Bailey have no official responsibility for the building, they were on hand to help the Nova team restore vital power. To vote for this Aspire team visit our website AspireAsOne.co.uk 18
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Aspire Value: PRINCIPLE Be open, honest, reliable and consistent. Be someone people can trust. If you say you’ll do something, do it. Consider the consequences of your actions. Don’t hide from difficult situations. And if you’re faced with a tough decision, think what your role models would do. Below are the people shortlisted for this category. To vote, visit our website AspireAsOne.co.uk
CORPS SECURITY One New Change Corps Security firmly believes that security is unique and quite unlike any other service. It requires expertise, skill, professionalism & dedication. Nominated for: When a panic alarm was raised in one of the retailers at One New Change, the security team were quick to act. When the shoplifter was confronted, the situation immediately turned violent. Although three members of security were assaulted, the Aspire team managed to restrain the man for over 12 minutes until the police appeared on the scene. To vote for this Aspire team visit our website AspireAsOne.co.uk
LAJOSNE PIROTH NJC - 80 Victoria Street Lajosne Piroth had worked with NJC for five years but returned to them in May 2018 following a short break. She is known at 80 Victoria Street for her integrity, fun personality and for being truly professional in her role. A real team player and one of Aspire’s friendliest members. Nominated for: During her routine cleaning on level 8, Lajosne came across a Rolex watch. Without any hesitation, she went straight to the appropriate reception and handed it in. The watch had great sentimental value to the owner and so he was very appreciative following its return. To vote for this Aspire team member visit our website AspireAsOne.co.uk
MARTIN FRENCH Tiger Bay Design - London Portfolio Martin French of Tiger Bay Design has been involved with Aspire for the past 5 years and has been instrumental in our look, feel and character. Nominated for: From the Aspire website to the now bumper monthly One Newsletter, not only has Martin embraced Aspire, he has immersed himself in all our events. Either participating, like in the 50k Peak District Challenge 2018 and National Three Peaks Challenge 2017, or secretly pointing his camera to catch team members off-guard, you will always find Martin looking to capture your best side! To vote for this Aspire team member visit our website AspireAsOne.co.uk
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Award ceremony:
Tuesday 11th December (Invite only)
2018 ASPIRE RECOGNITION AWARDS
Voting closes:
Tuesday 20th November
Aspire Value: INNOVATION Be open to new ways of doing things. Whatever your role, question assumptions, challenge the status quo and keep looking for better results. Draw from each person’s unique knowledge and experience. Bring your imagination to work and share your ideas - today’s unusual thought might be tomorrow’s ground-breaking solution. Below are the people shortlisted for this category. To vote, visit our website AspireAsOne.co.uk
TECHNICAL OPERATIONS CENTRE (TOC) NG Bailey - London Portfolio The team at NG Bailey TOC, led by Senior Energy Manager Paul Bourke, are based outside of the London HQ. With members such as Joshua Stevens, Andy Holloway and Stewart Forsyth, the team is responsible for providing energy and Building Management System (BMS) monitoring. Collecting data from over 100,000 points across the Landsec London portfolio, TOC undertakes remote maintenance tasks and alert Aspire engineering teams to issues as they arise. Nominated for: Recognised for their exceptional customer service. To vote for this Aspire team visit our website AspireAsOne.co.uk
SARA CONNEELY - SELF DEFENCE CLASSES Office Concierge - London Portfolio Sara Conneely demonstrated a passion for all things Aspire and after gaining the approval she needed, set up the Aspire Self-defence Classes as part of the LearnAsOne programme. Sara has kept sessions running smoothly throughout the year, plus has offered up some great spaces to conduct future classes. The classes have been so successful Sara will be organising another round of sessions in early 2019. Nominated for: For her creation of the ever popular Aspire Self-defence Classes. To vote for this Aspire team member visit our website AspireAsOne.co.uk
JASON EDWARDS - ASPIRE HARRIERS NJC - London Portfolio Jason Edwards is always determined to improve in both his personal and professional life. Never afraid of a challenge, Jason constantly seeks the best possible results in any situation and will look to achieve this by working closely with his fellow Aspire members. Whether it’s in the office or in Victoria Park, Jason always knows the best way to keep his team on track. Nominated for: For the creation of the much loved Aspire Harriers Running Club. To vote for this Aspire team member visit our website AspireAsOne.co.uk
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Aspire Value: RESPECT Be fair with everyone. Be aware of other people’s strengths and weaknesses, and value different background and perspectives. Have high expectations of your colleagues and give people opportunities to shine. If you disagree with someone say so, explaining why. If in doubt, treat others the way you’d like to be treated yourself. Below are the people shortlisted for this category. To vote, visit our website AspireAsOne.co.uk
RUSSELL SOUTHERN & SIMON WATSON NJC & NG Bailey - Regional Russell and Simon have shown what can be accomplished with unshakeable willpower and consideration towards their fellow Aspire members. Nominated for: During the 50km Bronze Aspire Peaks District Challenge, and in the most trying of situations, both Russell and Simon were willing to disadvantage themselves to help those in need. They selflessly held back to help another team member, then made up the lost time to catch up and finish with the rest of the group. It’s no wonder they have earned the admiration of the team. To vote for these Aspire team members visit our website AspireAsOne.co.uk
JASMIN BYRNE & NICOLE WADE Landsec (Nova) & NJC (Regional) Jasmin Byrne brings the same energy to her role now as she did when she first began with Landsec over four years ago. Nicole Wade is an approachable member of the team who is always willing to take part. Nominated for: During the 25km Copper Peak District Challenge, Jasmin proved she had energy to spare as she ran back and forth to keep vital communications up across the whole group. Meanwhile, Nicole supported Bruce Benedickter (Landsec) following his injury, helping him successfully cross the finish line with the rest of the team. To vote for these Aspire team members visit our website AspireAsOne.co.uk
DAVID SAYERS NG Bailey - Regional Having worked on the Landsec contract for an impressive 21 years, David Sayers was an instrumental member of the team before Aspire even began. Having held several positions over the years, he has seen the development of the relationships across service partners that have made Aspire what it is today. David’s role as a Senior Manager within NG Bailey provides the perfect platform to continue to support the Aspire community. Nominated for: His commitment, dedicated organisation and hands-on work with the Honeypot House refurbishments project. To vote for this Aspire team member visit our website AspireAsOne.co.uk
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Award ceremony:
Tuesday 11th December (Invite only)
2018 ASPIRE RECOGNITION AWARDS
Voting closes:
Tuesday 20th November
Aspire Value: EXCELLENCE Be the best possible version of you. Aim to be consistently excellent not occasionally brilliant. Push yourself and your team to constantly improve and be truly best in class. If something is holding you back ask for help - we can all achieve more together. Below are the people shortlisted for this category. To vote, visit our website AspireAsOne.co.uk
FASIL DEGAFA Corps Security - One New Change Security Officer Fasil Degafa has worked at One New Change for the last two years in the challenging environment of the Roof Terrace. He is especially good at looking after the health and safety of those using the Roof Terrace as a viewing platform, having developed a keen eye for anything that could develop into a dangerous situation. Nominated for: Successfully stopping a woman who was going to jump off the Roof Terrace by delaying her long enough for support to arrive. He then assisted with moving her down to the lower floors where she was handed over to the paramedics. To vote for this Aspire team member visit our website AspireAsOne.co.uk
ANTHONY DELANEY Ultimate Security - Nova North Anthony began with the team in January 2017 and was this year promoted to a controller’s position. Punctual, liked by all his colleagues and always willing to help, he has dealt with several serious incidents at Nova, notably two major floods. In both cases, Anthony communicated the situation to the correct contacts and successfully mobilised the team. Nominated for: On a late evening, Anthony successfully dealt with a leak in a customer area and updated all necessary parties. To vote for this Aspire team member visit our website AspireAsOne.co.uk
KAMIL KOTLARZ Corps Security - One New Change Kamil is the Site Security Manager at One New Change and has been based there for over a year. Kamil has a background in security and was actively sourced for his ‘can-do’ attitude and customer service skills. He has been at the forefront of good work at ONC, with highlights such as his work with team ‘champions’, as well as the fantastically successful ‘scenarios exercise’ with the City of London Police. Nominated for: Landsec Operations Director Ann-Marie Khan and Mike Pearce commended Kamil on the great and proactive work he has done this year. Examples include stopping thieves, intervening in suicide attempts and receiving commendations from the City of London police and fire brigade. To vote for this Aspire team member visit our website AspireAsOne.co.uk 22
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Aspire Value: CHAIRMANS AWARD At Landsec our key focus is on the service we deliver to our customers. Our strength lies in our ability to work alongside one another, as one team, to achieve this common goal. This award is personally chosen by Ian Burr, Head of Property Management at Landsec, and is for a contribution that goes above and beyond the expectation.
Ian Burr, Landsec Head of Property Management.
CONTACT For further information regarding the articles in this newsletter please contact Amanda Heppelthwaite at aspire@landsec.com Landsec, 100 Victoria Street, London SW1E 5JL T +44 (0) 20 7413 9000 E aspire@landsec.com One newsletter is keen to welcome points of view from Landsec staff and service partners. Therefore, the views expressed in this newsletter are those of the individual contributors and do not necessarily reflect the views of Landsec. We welcome contributions whether through social media, email, letters or stories. Please forward contributions to aspire@landsec.com
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11th December 2018
Sway, 61-65 Great Queen St, London, WC2B 5BZ
SWAY it Cool Seasonal Swing
FOR
One & All
Sway is a bustling bar and restaurant, serving up classic cocktails and delicious food that’s as unique as its clientele. This December, Aspire will turn the venue into a swinging 60s playground, with a DJ spinning Rat Pack classics in a New York style party atmosphere, and you’re invited! S M A R T C A S UA L // O P T I O N A L P I N K AC C E S S O R I E S
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one vision