www.nuggetsoflearning.co.uk
Developing you
Nuggets specialises in interactive learning and development workshops using unique and exciting techniques that challenge traditional methods. Beverlie Wilkinson Director
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About two years ago I realised I was no longer a person but a brand. Martha Stewart
Setting the scene What shadow do you cast? What memory do you want
everyone to have of you and
what do you leave in the room. Be happy with the shadow that you cast and the memory that lingers in people’s minds.
We have an impact on everyone we meet and we are choosing how that is deployed.
Developing Emotional Intelligence
Personal Branding
Assertive Behaviour
Communication Toolkit
Influencing Skills This programme is split into five short workshops.
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Effective management always means asking the right question. Robert Heller
Developing emotional intelligence Self awareness
Welcome and Introductions
What Shadow Do You Cast?
experience by using the golden
impression linking to the Professor
Describe your character/skills/
circle, from the book ‘Start With Why?’ by Simon Sinek.
Introducing the Elements of Emotional Intelligence • Self Awareness • Motivation
• Self Management • Social Awareness
Creating a consistently good first Albert Mehrabian statistic and
providing the first practical steps to self awareness.
Drawing your own Johari window on how much of your character
you show to others and identifying where you have blind spots.
• Relationship Management
Read the Signals
Examples for each and self
scenarios as to where you have
reflection as to where your current strengths are.
Sharing with each other real
read non verbal indicators that have told you more than the verbal. Calibrating the whole person.
Objective
• To understand the five main principles of emotional
intelligence, and how they
can be applied and measured
What will you gain?
• Developing good self awareness • Recognising blind spots
and action planning around improvement
• Tracker of your development of the five main areas of emotional intelligence
Personal branding Workshop overview
Welcome and Introductions
Frame of Reference
the table for delegates to select
product quirks or services they
Famous brands will be laid on
and then introduce themselves by explaining their connection to the brand.
What Does Professional Really Mean?
Two teams will draw a professional
Brands are known for certain deliver, and when they make a change there is an outcry.
The theory will be explained
using a famous brand and then
individually every one will create a
frame of reference for themselves.
Doctor and the other an
Compelling Story
then be to allocate their entries to
uncovering your personal brand,
unprofessional Doctor. The task will the model by Harvey Coleman on promotional success criteria.
By answering the 7 questions on see what picture is evolving.
Objective
• Creating your own compelling story on what you are about
What will you gain?
• Creating a frame of reference
around your own personal brand
• Exploring the word professional
and promotional success criteria
• As an individual have a personal brand story
Assertive behaviour Self management
Welcome and Introductions
The 4 Behaviours
the 8th Habit, introduce themselves
understand what each of the
Using Stephen Covey’s model from by explaining how they currently
manage (Heart/Body/Mind/Soul): • IQ
what do you do mentally each
week? (read the newspaper etc)
• EQ
how many times do you see
Card sort exercise as a team to behaviours look like verbally and non verbally: • Passive
• Passive Aggressive • Aggressive • Assertive
friends & family in the week?
Practical Assertion Tools
what do you do physically
assertive and what can you
• PQ
each week?
• SQ
when do you take time to
contemplate on the week?
When do you need to be
use to ensure that you come across empathetically and yet still make your point.
We will skills practice the 3 line strategy:-
1. I understand/I realise 2. I think/I feel
3. I need/want/would like
Objective
• Understanding your own behaviour patterns and
getting the balance right
for responsible assertion
What will you gain?
• Clear view of what confidence looks like to you
• Learning to say what you mean and mean what you say
• Understanding empathetic responses
Communication toolkit Social awareness
Welcome and Introductions
Powerful Questions
be used to introduce each other,
better than ‘tell to get better’
The headlines from pre-work will explain why they were ‘hooked’ as a reader.
Asking for anything is always
response, scenarios shared with powerful questions.
Good/Bad & the Ugly
Feedback
email etiquette, the group will
or constructive use the
There are so many examples of categorise them into the headings the good/bad and the ugly.
7 C’s Checklist for Written Communication Clear
Purpose & goal
Concise Stick to the point
Concrete Make the message land Correct No spoilers Coherent Logical flow
Complete Call to action Courteous Be polite
Whether it be positive
mnemonic ‘SBI’ situation/ behaviour/impact.
Objective
• Being aware of how your message is received and
selecting the best form of
communication and techniques
What will you gain?
• Getting a message across
succinctly and confidently
• Checklist for written communication
• Powerful questions
• Giving and receiving feedback
Influencing skills Relationship management Welcome and Introductions
Being Savvy
known to you or you know of and
influence your organisation
Choose a key influencer whose is explain your choice.
Understanding the areas that (team exercise using post its):
• Business savvy – the numbers
Influencing Skills
• Organisational savvy –
influence, where do you rate
• Contextually savvy – what
Looking at the key skills to yourself out of 10. • Rapport
• Questioning
how things get done
is going on in the world that impacts your company
• Listening
Levels of Influence
• Decision/Closure
it is interesting to see where
• Benefits
Using the same post-it notes, they sit in the levels of an organisation:
• Core people processes • Culture and people • Delivering strategy • Shaping the future
Objective
• How to influence at all levels
and in different environments and being aware of the skills required and practising to
improve all your relationships
What will you gain?
• Rating your skill level on influencing
• Being savvy in all areas of work • Skills to have meaningful connections beyond just networking
www.nuggetsoflearning.co.uk
Interactive learning & development using accelerated techniques that incorporate colour, sound and creativity.
Nuggets brings learning to life making it a
motivating, memorable and collective occasion.
ake m e W rning lea ick! st
By bringing your ďŹ ve senses into play we stimulate the brain to increase the ability to learn.
We offer personal and management development
workshops using accelerated learning techniques that incorporate colour, sound and creativity:
90 Minute Nuggets Half Day Workshops Full Day Workshops Colourful Coaching
Nuggets of Learning Limited Bramley Manor, High Street, Bramley, Surrey, GU5 0HS. Tel
01483 898936
Email: bev@nuggetsoflearning.co.uk