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Airpark News T h e

V o i c e

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A i r p a r k

B u s i n e s s

C o m m u n i t y

SCO T T S D A L E

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JUNE 2013

k e y M on NO

Business! (well, maybe a little)

From unique furnishings to holiday spectacles, shoppers can’t get enough of Paul Volk’s Rustic Stuff

Rebounding

Retail Market Tales

 Promenade  Gateway 101  East Thunderbird Square

NFDN establishes online mall for gun enthusiasts


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June 2013 Scottsdale Airpark News | 1


2 | Scottsdale Airpark News June 2013


June 2013 contents Features

18

Retail Market Tails 18 | Airpark Retail Market History 22 | East Thunderbird Square 23 | Gateway 101 24 | Scottsdale Promenade 26 | Scottsdale Quarter 30 | Rustic Stuff: No Monkey Business 35 | Remember When Air Time: Broadcasting Throughout Scottsdale History by Joan Fudala

35

56 | Knight's Golf-Fore-Charity

Business Profile 42 | Rayco Truth Be Told by Jessica Runberg 58 | IT Geeks, Guns & Money North Scottsdale’s National Firearms Dealer Network by Jimmy Magahern

COLUMNS 34 | Legal Minding: Look before you lease by Ruth Khalsa, Hymson Goldstein & Pantiliat 45 | Commercial Leases: Top 10 tips on negotiating your commercial lease by Jim Lieberthal, Cutler Commercial 54 | Scottsdale Healthcare News: Health system affiliation will benefit greater Scottsdale by Tom Sadvary, President & CEO, Scottsdale Healthcare

58 42

61 | Financial Fundamentals: Markets Should Beware of Europe This Summer by Thomas K. Brueckner, Strategic Asset Conservation 66 | Business + Science: Emotional Intelligence Training Improves Customer Experience by Favor Larson and Dr. Ron J. Bonnstetter, TTI Ltd.

Departments 4 | Editor’s Letter

67 | Scottsdale Airpark Map

6 | Business News

68 | Business Directory

46 | Dining Destinations

78 | Advertiser Index

on the cover: Paul Volk of Rustic Stuff.

Mark Susan Photography 602-451-0911 • www.marksusan.com

64 | Business Horoscope

June 2013 Scottsdale Airpark News | 3


editor’snote

Retail Therapy

3200 N. Hayden, Suite 210 Scottsdale, Arizona 85251 Phone: (480) 991-9057 • Fax: (480) 348-2109 Website: www.scottsdaleairpark.com

Publisher Steve T. Strickbine

steve@scottsdaleairpark.com

Editor Kimberly Hundley

editor@scottsdaleairpark.com

CONTRIBUTING WriterS Joan Fudala, Jimmy Magahern, Jessica Runberg Art Director Veronica Romero

veronica@scottsdaleairpark.com

AD DESIGN & PRODUCTION Eric Jelinek eric@ecollegetimes.com Erica Odello erica@timespublications.com

T

his month, we focus on the Airpark’s retail real estate market, which provided the perfect opportunity for me to do a little window shopping. I mean, I was right in the shopping centers anyway. It would have been criminal to go home without so much as a browse. While interviewing Airpark resident Paul Volk of Rustic Stuff, I found my dream bedroom. The teak headboard is actually a pair of 100-year-old courtyard gates from northwest India. Paul hung them on the wall about 3 feet off the floor for the dramatic effect and to show people how to use things for a purpose not originally intended. It’s that kind of creativity that’s made his store such a success, and why you should poke your head in next time you’re shopping ‘neath the Spire. As the headboard turned out to be a bit out of my price range, I had to settle for a stolen moment of pillow cuddling, but it was pure bliss while it lasted. Taking a second look at this photo, I realize how much I truly love shopping the Airpark. My dress is from Nordstrom Rack (also at the Promenade), those fetching eyeglass frames were recommended by the brilliant folks at Scottsdale Quarter’s Paris Optique (thank you again for saving me from my first pick), and two hours before the photo shoot I’d bought eight fabulous tops for $38 at the East Thunderbird Square Goodwill after an interview with the leasing agent. So read up on the latest additions to the “centers of attraction” featured in this issue, and support your retail community by shopping the Airpark! It’s the neighborly thing to do.

zac@scottsdaleairpark.com

SENIOR AD SALES Executive Ann Boeding

FF

ann@scottsdaleairpark.com

Senior Account Executive Lou Lagrave lou@scottsdaleairpark.com

Editorial Advisory Board Maryglenn Boals - MgBoals & Associates Beth Brezinski - Underwriter Beth Cochran - Wired Public Relations Steve Cross - Cross Commercial Realty Advisors Pat Dodds - Public Affairs Officer, The City of Scottsdale Rick Kidder - Scottsdale Area Chamber of Commerce John Meyer - Airport Property Specialist Kevin Newell - Hymson Goldstein & Pantiliat

For calendar and news items, the deadline for submission is the first of the month previous to the month you would like it to run. All submissions are handled on a space-available basis. Unsolicited manuscripts, photographs, or illustrations will not be returned unless accompanied by properly addressed envelope bearing sufficient postage. Scottsdale Airpark News has made every effort to authenticate all claims and guarantees offered by advertisers in this magazine, however, we cannot assume liability for any products or services advertised herein. Copies delivered by First Class mail: $48.00 per year. The tradename Scottsdale Airpark News is registered. Reproduction of material in Scottsdale Airpark News in whole or in part without permission is prohibited.

AHS Publishing, LLC 4 | Scottsdale Airpark News June 2013

K

Ad sales Director Zac Reynolds

Published monthly since 1981, Scottsdale Airpark News serves the fastest-growing area in Arizona. Scottsdale Airpark News is delivered to businesses in and around the Greater Airpark Area. ©2011 Scottsdale Airpark News.

Kimberly Hundley, editor editor@scottsdaleairpark.com

48 48

F


Bleed May be cut off trimming. eed Area, MayArea, or may not benot cut off during trimming. Bleed Area, May or may not be cut off during trimming. Bleed Bleed Area, Area, May Mayor or ormay may may not not be be cut cut off offduring during during trimming. 7880 E. Beck Lane ± 5,316 SF

1825 W. Knudsen Dr. ± 9,736 SF

1825 W. Dr. 9,736 1825 1825 W. W. Knudsen Knudsen Dr.±±± 9,736 9,736 SFSF SF 7880 Beck Lane 5,316 SF 7880 7880 E.E.E. Beck Beck Lane Lane ±±± 5,316 5,316 SF SF 1825 W. Knudsen Dr. ±Knudsen 9,736Dr. SF Lane ± 5,316 SF

SCOTTSDALE OFFICE PROPERTIES-LEASE SCOTTSDALE OFFICE PROPERTIES-LEASE SCOTTSDALE SCOTTSDALE OFFICE OFFICE PROPERTIES-LEASE PROPERTIES-LEASE

OFFICE PROPERTIES-LEASE Jet Wholesale Fuel Average Jet AA$3.80/gallon Wholesale Fuel Average Jet A Wholesale Fuel Average SCOTTSDALE Jet A Wholesale Cost: Fuel Average ±291-582 SF 7944 E. Beck Lane Cost: $3.80/gallon Cost: $3.80/gallon Cost: $3.80/gallon ±291-582 SF 7944 Beck Lane ±291-582 ±291-582 SF SF 7944 7944 E.E. E. Beck Beck Lane Cost: $3.80/gallon rdLane ±291-582 SF 7944 E. Beck Lane Jet A Wholesale Fuel Average

rd ±595-1,012 SF 14809 N. 73rd rd Street

rd ±595-1,012 14809 Street ±595-1,012 ±595-1,012 SFSF SF14809 14809 N.N. N. 7373 73 Street ±595-1,012 SF 14809 N. 73 Street ±701-2400 SF 14605 N. Airport Drive ±701-2400 14605 Airport Drive ±701-2400 ±701-2400 SFSF SF 14605 14605 N.N. N. Airport Airport Drive ±701-2400 SF 14605 N. Airport Drive ±980 SF 7880 E. Beck Lane ±980 ±980 SFSF SF 7880 7880 E.E. E. Beck Beck Lane Lane ±980 7880 Beck Lane ±980 SF±2,300-4,026 7880 E. Beck Lane SF N. 79th Place ±2,300-4,026 ±2,300-4,026 SFSF SF 15575 15575 15575 N.N. N. 79th 79th Place ±2,300-4,026 15575 79th Place FOR LEASE FOR LEASE/SALE FOR FORLEASE LEASE ±5,142 14605 N. Airport Drive FOR FOR LEASE/SALE LEASE/SALE FOR LEASE FOR LEASE/SALE ±2,300-4,026 SFSF 15575 N. 79th Place ±5,142 ±5,142 SF SF 14605 14605 N. N. Airport Airport Drive ±5,142 SF 14605 N. Airport Drive FOR LEASE/SALE ±5,142 SF 14605 N. Airport Drive SCOTTSDALE WAREHOUSE PROPERTIES-LEASE 16033 N. 82nd St. ±6,483 SF 7972 E. Beck Lane ± 5,202 SF SCOTTSDALE WAREHOUSE PROPERTIES-LEASE SCOTTSDALE WAREHOUSE SCOTTSDALE WAREHOUSE PROPERTIES-LEASE 16033 16033 N.N. N. 82nd 82nd St.St. St.±6,483 ±6,483 SFSF SF 16033 82nd ±6,483 7972 7972 E.E.E. Beck Beck Lane Lane±±± 5,202 5,202 SF SF 7972 Beck Lane 5,202 SF ±1,260 SF 7302 E. Helm Drive, O/W SCOTTSDALE WAREHOUSE PROPERTIES-LEASE 16033 N. 82nd St. ±6,483 SF ±1,260 ±1,260 SFSF SF 7302 7302 E.E. E. Helm Helm Drive, O/W ±1,260 7302 Helm Drive, O/W Lane ± 5,202 SF SF E. Redfield Road, O/W ±1,260 ±1,680 SF E. Helm Drive, O/W ±1,680 ±1,680 SFSF SF 73027755 7755 7755 E.E. E. Redfield Redfield Road, O/W ±1,680 7755 Redfield Road, O/W th th th th Street, O/W ±1,749-2,462 SF 16035 N. 80 O/W ±1,749-2,462 ±1,749-2,462 SFSF SF16035 16035 N.N. N. 8080 80Street, Street, O/W ±1,749-2,462 16035 ±1,680 SF 7755 E. Redfield Road, O/W th SCOTTSDALE PROPERTIES-SALE ±1,749-2,462 SF 16035 N. 80 thStreet, O/W SCOTTSDALE SCOTTSDALE PROPERTIES-SALE PROPERTIES-SALE SCOTTSDALE PROPERTIES-SALE

FOR LEASE FOR FOR LEASE LEASE FOR LEASE

FOR SALE FOR SALE FOR SALE FOR SALE

4863 Falcon Drive SF FOR SALE 4863 4863E. E.E.E. Falcon Falcon Drive Drive±±±+12,000 ± +12,000 +12,000 SF SF 4863 Falcon Drive +12,000 SF

th73 ±20,148 ±20,148 SFSF SF16035 14809 14809 N.N. N. 73 73 Street, O/W/H ±20,148 14809 Street, O/W/H ±1,749-2,462 SF N. 80 Street, O/W LAND FOR SALE LAND LAND FOR FOR SALE SALE N. 73rd Street, O/W/H LAND FOR SALE 6995 N. Glen Harbor SF ±20,148 SF 14809 6995 N.N. Glen Harbor ±±+6,400 +6,400 SFSF 6995 N. Glen Harbor± ± +6,400 SF ±2.6 acres 7919 & 7947 E. McClain, SDL 6995 Glen Harbor +6,400

±2.6 ±2.6 acres acres 7919 7919 && & 7947 7947 E.E. E. McClain, SDL ±2.6 acres 7919 7947 McClain, SDL FOR LEASE SALE ±6.59 acres Baseline near Greenfield, Gilbert FOR FOR LEASE LEASELAND FOR FOR LEASE ±6.59 ±6.59 acres acres Baseline Baseline near near Greenfield, Gilbert ±6.59 acres Baseline near Greenfield, Gilbert 6995 N. Glen Harbor ± +6,400 SF ±23.59 acres Cooper & Queen Creek, Chandler ±2.6 acres 7919 & 7947 E. McClain, SDL ±23.59 ±23.59 acres acres Cooper Cooper && & Queen Queen Creek, Chandler ±23.59 acres Cooper Queen Creek, Chandler KGEU

KFFZ KFFZ KFFZ SF KFFZ rive ± +12,000

KGEU KGEU KGEU KGEU

FOR LEASE

FOR LEASE/SALE FOR FOR LEASE/SALE LEASE/SALE FOR LEASE/SALE

LE

th ±1,749-2,462 SF 16035 N. 80th th Street, O/W

±1,749-2,462 ±1,749-2,462 SFSF SF16035 16035 N.N. N. 8080 80Street, Street, O/W O/W ±1,749-2,462 16035 SCOTTSDALE PROPERTIES-SALE rd rd rd ±20,148 SF 14809 N. 73rd Street, O/W/H

±6.59 acres ±23.59 acres

Baseline near Greenfield, Gilbert Cooper & Queen Creek, Chandler

Additional Hangars Available for Lease/Sale Additional Hangars Available forfor Lease/Sale Additional Hangars Available for Lease/Sale Additional Hangars Available Lease/Sale

16035 N. 80th St. ± 1,749-2,462 SF 16035 16035 N. 80th 80th St. 1,749-2,462 1,749-2,462 SF 16035 N.N. 80th St.St.±±± 1,749-2,462 SFSF

15575 N. 79th Pl. SF 15575 15575 N.N. N. 79th 79th Pl. Pl.± ±±2,300-4,026 ± 2,300-4,026 2,300-4,026 SFSF SF 15575 79th Pl. 2,300-4,026

Additional Hangars Available for Lease/Sale

± 1,749-2,462 SF

15575 N. 79th Pl. ± 2,300-4,026 SF

FOR LEASE FOR FOR LEASE LEASE FOR LEASE

FOR LEASE/ SALE FOR LEASE/ SALE FOR LEASE/ SALE FOR LEASE/ SALE 14605 N. Airport Drive 16035 N. 80th St. ±2,456 SF 14605 14605 N. Airport Airport Drive Drive 16035 16035 N. 80th 80th St. St. ±2,456 ±2,456 SF SF 14605 N.N. Airport Drive 16035 N.N. 80th St. ±2,456 SF

SCOTTSDALE HANGARSLEASE/SALE SCOTTSDALE HANGARSLEASE/SALE SCOTTSDALE HANGARSLEASE/SALE SCOTTSDALE HANGARSthLEASE/SALE

th th th ±3,932 SF 15827 N. 80 Street, Unit 1*1* ±3,932 ±3,932 SFSF SF 15827 15827 N.N. N. 8080 80 Street, Unit Unit 1* ±3,932 15827 Street, Unit 1* th Street, th th th ±11,393 SF 15827 N. 80 Street, Unit 4*4* ±11,393 ±11,393 SF SF 15827 15827 N. N. 80 80 Street, Street, Unit Unit 4* ±11,393HANGARSSF 15827 LEASE/SALE N. 80 Street, Unit 4* SCOTTSDALE

SCOTTSDALE HANGARSth LEASE SCOTTSDALE SCOTTSDALE HANGARSHANGARSLEASE LEASE Unit 1* HANGARSLEASE ±3,932 ±933-1,322 SFSCOTTSDALE 15827 N. 80 Street, SF T-Hangars/Shades, Airport th ±933-1,322 ±933-1,322 SF SF T-Hangars/Shades, T-Hangars/Shades, Airport ±933-1,322 SF T-Hangars/Shades, Airport ±11,393±2,757 SF SF 15827 N. 80 T-Hangars, Street,Airport Unit 4* Corporate Airport ±2,757 ±2,757 SFSF SF ±2,757

Corporate Corporate T-Hangars, T-Hangars, Airport Airport Corporate T-Hangars, Airport

±5,202 SF 7972 E. Beck Lane* SCOTTSDALE HANGARSLEASE ±5,202 ±5,202 SFSF SF 7972 7972 E.E. E. Beck Beck Lane* Lane* ±5,202 7972 Beck Lane*

±5,316 7880 E. Beck Lane* 6575 Crystal Lane SF ±933-1,322 SFSF Airport ±5,316 ±5,316 SFSF SFT-Hangars/Shades, 7880 7880 E.E. E. Beck Beck Lane* Lane* 6575 6575 Crystal Crystal Lane Lane± ±±4,480 ± 4,480 4,480 SFSF SF ±5,316 7880 Beck 6575 Crystal Lane 4,480 th Street* th ±8,134 SF 15535 & 15545Lane* N. 78th

th Street* ±2,757 ±8,134 SF±8,134 Airport Street* ±8,134 SFSF SFCorporate 15535 15535 &T-Hangars, & 15545 15545 N.N. N. 7878 78 Street* 15535 & 15545 HANGARS-SALE ±5,202 SCOTTSDALE SFSCOTTSDALE 7972 E. Beck Lane* SCOTTSDALE HANGARS-SALE HANGARS-SALE SCOTTSDALE HANGARS-SALE SF N. 82nd Street* ±5,316 ±6,483 SF±6,483 E. Beck Lane* ±6,483 SFSF 16033 N.N. 82nd ±6,483 SF788016033 16033 N. 82nd Street* Airport DriveSF St. ±2,456 6575 Crystal Lane ± 4,480 SF th Street* 16033 82nd Street* th Street* th SF N. 80 th ±8,134 ±15,000 SF±15,000 15535 & 15545 N. 78th Street* ±15,000 SFSF 15834 N. 80 ±15,000 SF 15834 15834 N. 80 Street* Street* 15834 N. 80 Street* KPRC ADDITIONAL HANGARS FOR LEASE/SALE ADDITIONAL ADDITIONAL HANGARS HANGARS FOR FOR LEASE/SALE LEASE/SALE SCOTTSDALE HANGARS-SALE ADDITIONAL HANGARS FOR LEASE/SALE FOR LEASE ±1,804 SF Box Hangar, Glendale Airport FOR LEASE FOR SALE FOR FOR LEASE LEASE ±1,804 ±1,804 SFSF SF16033 Box Box Hangar, Hangar, Glendale Glendale Airport Airport FOR LEASE FOR LEASE FOR SALE FOR SALE ±6,483 ±3,600 SF±1,804 N. 82nd Street* FOR LEASE Box Hangar, Glendale Airport FOR LEASE FOR SALE SF Phoenix-Mesa Gateway th Gateway ±3,600 ±3,600 SF SF Phoenix-Mesa Phoenix-Mesa Gateway ±15,000±4,480 SF SFSF15834 N. 80 Street* ±3,600 Phoenix-Mesa Gateway 15827 N. 80th St. SF 7755 E. Redfield Rd. SF Corporate Hangar, Prescott 15827 15827 N.N. N. 80th 80th St.St. St.± ±±3,932 ± 3,932 3,932 SFSF SF 7755 7755 E.E.E. Redfield Redfield Rd. Rd.± ±±1,680 ± 1,680 1,680 SF SF ±4,480 ±4,480 SF SF Corporate Corporate Hangar, Hangar, Prescott Prescott 15827 80th 3,932 7755 Redfield Rd. 1,680 SF ±4,480 SF Corporate Hangar, Prescott

ALE

FOR LEASE

FOR LEASE FOR FOR LEASE LEASE FOR LEASE

KPRC KPRC KPRC KPRC

Unit 11 1 Unit Unit Unit 1

±4,000 SF Through Hangar, Glendale ADDITIONAL FOR LEASE/SALE ±4,000 ±4,000 SFHANGARS SF Pass Pass Pass Through Through Hangar, Hangar, Glendale Glendale

±4,000 SF

Pass Through Hangar, Glendale

SF Box Hangar, Glendale Airport ±1,804 ±5,440 SF±5,440 Box Glendale Airport ±5,440 SFSF SF Hangar, Box Box Hangar, Hangar, Glendale Glendale Airport Airport ±5,440SF Box Hangar, Glendale Airport ±6,400 Corporate Hangar, Glendale ±3,600 ±6,400 SF±6,400 Phoenix-Mesa Gateway SF SF Corporate Corporate Hangar, Hangar, Glendale Glendale ±6,400SFSF Corporate Corporate Hangar, Glendale Hangar, Deer Valley* 15827 N. 80th St. ± 3,932 SF ld Rd. ± 1,680 SF ±4,480 ±9,736 SF±9,736 Corporate Hangar, Prescott ±9,736 ±9,736 SFSF SF Corporate Corporate Hangar, Hangar, Deer Deer Valley* Valley* Corporate Hangar, Deer Valley* ±12,000 SF Maintenance Hangar, Falcon Field ±12,000 ±12,000 SF SF Maintenance Maintenance Hangar, Hangar, Falcon Falcon Field Field ±4,000 SF Pass Through Hangar, Glendale FOR LEASE Unit 1 ±12,000 SF FUEL Maintenance Hangar, Falcon Field FOR SALE *WHOLESALE AVAILABLE FOR FOR SALE SALE *WHOLESALE FUEL FUEL AVAILABLE AVAILABLE ±5,440 *WHOLESALE SF*WHOLESALE Box Hangar, Glendale Airport FOR SALE FUEL AVAILABLE ±6,400 SF Corporate Hangar, Glendale ±9,736 SF Corporate Hangar, Deer Valley* ±12,000 SF Maintenance Hangar, Falcon Field FOR SALE John Meyer •• • Beth Aerts • Aron Brow Paige Harper *WHOLESALE FUEL AVAILABLE John Meyer Beth Aerts ••• Senior Aron Brow ••• Sales Paige Harper John Meyer Beth Aerts Aron Brow • Paige Harper & Leasing Agent John Meyer • Beth Aerts Aron Brow Paige Harper Designated Broker Associate Broker Associate Sales && Leasing Agent Sales Leasing Agent Designated Designated Broker Broker Associate Broker Senior Associate Associate Broker Senior Associate Sales & Leasing Agent Designated Broker Associate Broker Senior Associate

FOR SALE


PROPERTY MANAGEMENT MATTERS. Schaefer + Associates focuses on lightning fast responsiveness to tenants and owners, solid financial accounting and tenant retention. Happy tenants mean stable properties and stable properties mean happy owners. Our results speak for themselves.

Better managed. Better performing. Schaefer + Associates, LLC Full-Service Commercial Real Estate Management | Leasing | Brokerage

WE WANT YOUR NEWS! Send your Greater Airpark/ North Scottsdale business news to editor@scottsdaleairpark.com.

Auto Dealership Development Underway Construction is advancing on two new Scottsdale dealerships, AZCentral reported recently in an article about how the sector is bringing more revenue to the city’s sales-tax coffers. Bell Lexus North Scottsdale is under construction on Scottsdale Road near the Pima Freeway, with plans to open in late summer/ early fall. Mercedes-Benz of Scottsdale is being built at Scottsdale Road near Highland Avenue. Both dealerships are leaving Scottsdale. Bell Lexus now has more than 70 employees and plans to hire more. Also Earnhardt Hyundai North Scottsdale begins construction this month on an expanded, new dealership at Frank Lloyd Wright and Northsight boulevards, slated to open Dec. 1. The Lexus and Mercedes-Benz dealerships will each generate an additional $1.65 million in annual sales-tax revenue, according to the city. Duane Wilkes, comptroller with Berge Auto Group, which bought acreage from the Arizona State Land Department to develop the Lexus Dealership, told AZCentral, “We also hope to be the impetus for the development of the several hundred prime acres around the new facility.”

Heckmann Corp. Triples 1Q Revenues Don Schaefer - Designated Broker | Eric Schaefer - Associate Broker 480-998-5025 www.screaz.com eric@screaz.com

Heckmann Corp. (NYSE: HEK) announced financial results for the first quarter ended March 31, 2013. The environmental services company, which recently relocated its headquarters from Pittsburgh to offices near the Scottsdale Airport, reported that revenues for the first quarter of 2013 nearly tripled to $159.5 million, compared with revenues of $55 million for the first quarter of 2012. Net loss was $(12.6) million in the first quarter of 2013, compared with net loss of $(3.9) million in the first quarter of 2012. Adjusted EBITDA2 more than tripled to $32.1 million for the first quarter of 2013, compared with adjusted EBITDA of $10.3 million for the first quarter of 2012. continued on page 10

6 | Scottsdale Airpark News June 2013


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ONLY ONE Building A 2,500 to 6,091 SF Building B Fully Leased SUITE LEFT +/-

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$13 SF Full Service Parking Surplus Airport Views On-site Management Award Winning Ownership Scottsdale Road / Kierland Amenities Building A

2,500 to 6,091 SF +/-

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airparkbusinessnews Meritage Homes Posts 1Q Earnings Brillare Academy Offers Scholarships Brillare Hairdressing Academy, a Phoenix-based independent cosmetology school with a campus at the Scottsdale Quarter, has announced its first scholarship program that will award $10,000 in scholarships this summer for students to attend either of the school’s Arizona campuses. Brillare Academy will award four $2,500 scholarships for newly enrolling students to attend either Brillare Hairdressing Academy’s Chandler or Scottsdale campuses. To apply, candidates must download and complete the scholarship application available on www.brillare. com, write a 300- to 450-word essay describing why they want to be a professional in the beauty industry, and compile up to six photos of hairstyles that the applicant has created. Applicants must send the completed application, essay and photos to Brillare Hairdressing Academy, via e-mail to info@brillare.com or by mail to Brillare Hairdressing Academy, C/O Anaphora, LLC, 301 E. Bethany Home Road, Suite C-275, Phoenix, AZ 85012. All entries must be received via e-mail or postmarked no later than June 15, 2013.

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7820 E. Evans Road, Suite 400, Scottsdale, AZ 85260

10 | Scottsdale Airpark News June 2013 At last! 2 Chances this May to attend our famous Open Day Events

Scottsdale-based Meritage Homes’ quarterly earnings climbed to $330.7 million for the first quarter of the year, a 62 percent increase from the $204 million earned in the same period in 2012. The company’s current orders for new homes are 35 percent higher than at the same time last year. Meritage relocated its corporate offices in January to the Raintree Corporate Center in the Airpark.

Gateway Approved as Preserve Discovery Center On May 1, the Scottsdale Desert Discovery Center Phase III Feasibility Committee approved the Gateway of the McDowell Sonoran Preserve as the ideal spot for an estimated $74 million, 20- to 30-acre, desert-appreciation venue, reports Independent Newsmedia. The committee’s motion also offered two additional sites (94th Street and Bell Road or Pima Road and Dynamite Boulevard) for consideration if a nonprofit entity were to want to run the operation. The issue is contentious because many supporters of the preserve oppose building on the preserve itself.

Platform Scottsdale Connecting Women What does the financial advisor, stay-at-home mom, Realtor with children, and media mogul all have in common? They are all women who want to connect, inspire and promote one another—and have fun in the process. Christine Espinoza, Julie Kern, Pearl Woodring and Dorothy Wolden formed Platform Scottsdale in spring 2012. They envisioned an organization dedicated to all women, recognizing the unique paths they’ve chosen, whether corporate or domestic, can be used to enrich and enhance each other, and not divide them. Platform Scottsdale is full of women in business, stay-at-home moms, domestic engineers, and single ladies on the go that come together to contribute and support each other in a meaningful way that will enrich our minds, bodies and souls. Platform Scottsdale organizers host three events throughout the year; each event has a charity partner, host and inspirational speaker. Local sponsors have the opportunity to promote their businesses at events and on the organization’s interactive website. More: www.platformscottsdale. com; christine@christineespinoza.com.

Raintree Drive Extension The city recently held meetings to inform residents about plans to extend Raintree Drive, from the Loop 101 Freeway to Scottsdale Road. The project includes providing a direct connection between the freeway and Scottsdale Road. It will simplify the route from Hayden to Scottsdale roads and help to relieve traffic congestion on Frank Lloyd Wright Boulevard. For details, go to www. ScottsdaleAZ.gov/Construction/Raintree.

TPC Shares Renovation Plans The public was recently invited to view preliminary renovation plans for the TPC Stadium Golf Course and Clubhouse. Proposed golf course renovations include modifications to the golf course, golf course irrigation system and cart paths. Clubhouse renovations include updating the lobby, locker rooms, tour players’ entrance and meeting rooms. X-Tapa Joe’s, the North Scottsdale Mexican restaurant at 7500 E. Pinnacle Peak Road, has shuttered, reports the Phoenix New Times.


airparkbusinessnews

:: PROPERTY MATTERS :: Scottsdale Quarter Apartment Project to Move Forward

Crown Court Apts. Sells for $68M CBRE has negotiated the $68.2 million sale of Crown Court Apartments, a 416-unit multifamily community located at 7900 E. Princess Drive in Scottsdale. The purchase price was $68.28 million. The buyer was PrivatePortfolio Group of Seattle. Built in 1987, Crown Court Apartments is adjacent to the Scottsdale Fairmont Princess Resort, and is 95 percent occupied.

Glimcher Realty Trust has partnered with Crescent Communities, a North Carolinabased real estate investment, development and operating company, to add a 275-unit, luxury apartment community to Scottsdale Quarter. Located on the northeast corner of the property along Greenway-Hayden Road, the community will include upscale amenities and modern decor. Development will begin in late 2013. Residential amenities will include an elevated resort-style pool and a two-story fitness center with views of McDowell Mountains. Under a joint venture agreement, Crescent will develop and manage the residential community with Glimcher maintaining a minority ownership interest. Scottsdale Quarter is home to 39 retailers and restaurants as well as 17 office tenants representing more than 1,000 employees. Glimcher had always intended to add a multifamily community element to

the Scottsdale Quarter, which opened in the summer of 2009, but plans were delayed due to a suffering economy.

Scottsdale Ridge Phase II Selling Out The second phase of Scottsdale Ridge, a project at 7343 Adobe Road (north of Loop 101 and Scottsdale Road), is selling out, according to Newmark Grubb Knight Frank. The property was part of the joint agreement with the FDIC and the Sorenson Group out of Salt Lake City, and when taken over initially had 63,101 square feet of shell space for sale. The property is made up of 10 separate flex condominium units ranging from 3,700 SF to just under 7,000 SF. Units sold from $93/SF to $112/SF for the shell buildings. More than half the buyers were cash, with many building offices in the mezzanine space and parking cars in the warehouse and yards. continued on page 14

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June 2013 Scottsdale Airpark News | 11


12 | Scottsdale Airpark News June 40 November 20132012


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June 2013 Scottsdale Airpark News | 13


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14 | Scottsdale Airpark News June 2013

airparkbusinessnews

:: PROPERTY MATTERS :: Investor Acquires Bellagio Apts. A Vancouver, Wash.-based multifamily investor recently handed over $25.75 million to acquire the 202-unit Bellagio apartment complex in north Scottsdale, according to a statement this week from Xceligent Inc. Holland Partners inked the deal through a $19.5 million loan financed through a group affiliated with Phoenix-based Hendricks Berkadia, which was formerly known as Hendricks & Partners until it was acquired in late December by the Warren Buffett-backed Berkadia Commercial Mortgage LLC. The Bellagio, located at the southeast corner of Bell Road and 56th Street, marks the seventh community in metro Phoenix for Holland Partners, including three in Tempe, two in Scottsdale and one each in Phoenix and Mesa, the statement said. Holland Partners’ portfolio is also comprised of properties in California, Oregon and Washington, and the firm leases and manages its own assets, the statement said. The seller was an entity controlled by Equity Residential Trust, which has roughly 440 apartment projects throughout 13 states. Xceligent said the Bellagio is among roughly 17

BASIS School is seeking Scottsdale’s approval of a site plan and elevations to expand the existing charter school by adding a second story to a portion of the existing building at 11440 N. 136th St. Desert Storm Elite is seeking city approval of a site plan, landscape plan, and building elevations for a new Health and Fitness Studio on 1.17 acres at 14575 N. 83rd Place with Industrial (I-1) zoning.

Spirit Realty Capital Announces 1Q Results Spirit Realty Capital Inc. (NYSE: SRC), a real estate investment trust that invests

...continued

in single-tenant, operationally essential real estate, announced results for the first quarter ended March 31, 2013. Highlights include: total revenues of $72.8 million, a 4.8 percent increase over first quarter 2012; a 3 cent per share first-quarter cash dividend; $56.5 million investment in 31 properties with tenants in place; portfolio occupancy rate increase to 98.9 percent, up from 98 percent. Spirit Realty Capital was formed in 2003 to invest in single-tenant operationally essential real estate, which refers to properties that are generally freestanding, commercial real estate facilities where tenants conduct retail, service or distribution activities essential to the generation of their sales and profits.

:: PEOPLE :: Scottsdale Selects Behring as City Manager The Scottsdale City Council voted unanimously last month to hire Pinal County Manager Fritz Behring as Scottsdale’s next city manager. Behring will begin his duties around July 1, pending completion of an employment contract. Behring previously served as city manager of Central City, Neb., Fort Meade, Fla., and Deltona, Fla., and county manager of Clay County, Fla. Behring was one of three finalists interviewed by the City Council. The others were former Tempe City Manager Charlie Meyer and Tom Wilson, an assistant city manager for development services in Palm Springs, Calif., and a former Scottsdale city attorney.

The city of Scottsdale has hired Danielle Casey as economic development director, the top choice from an open recruitment that resulted in 111 candidates. She will start in Scottsdale on June 10. Casey has spent the last eight years with the city of Maricopa, including two years as economic development director and the last year as assistant city manager. She has more than seven years of experience in economic development as an analyst, manager and director and is the president-elect of the Arizona Association for Economic Development.

TP Ortho Welcomes Nabors John Nabors, a long-time orthodon-


ADVICE FROM WEISS :: PEOPLE ::

...continued

November Business joins Horoscope tic industry professional, TP

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Orthodontics as the national U.S. sales By Weiss Kelly, PMAFA director at the company’s Scottsdale office branch, you’re 8501 aE. Princess Drive. Nabors Whether small-business owner or have other career aspirations, insights into how the planets will continue TPO’s commitment to proinfluence your work month can help you plan for maximum performance and project success. viding orthodontists with a full array of supplies and services, including the latest LIBRA (9/23-10/22) Part of this month’s stress is Editor’s Note: Weiss is putting out there aesthetic solutions. More:herself tportho.com. with the prediction that the results of the presidential election will not be resolved until after Nov. 20. This month’s horoscopes reflect this time of indecision.

GoDaddy formally announced its new Chief Operating Officer and Chief ARIES (3/21-4/19) You’ll put in extra hours and Financial Officer. Scott Wagner was a effort the first week. In addition to November’s KKR Capstone Member and the leader of intensity, conflicts in relationships may need prompt KKR’s portfolio operations team in North resolutions. Better address them before the 6th, as America, who stepped in as GoDaddy’s nothing will be finalized until later in the month. Allow interimoptions, CEO last summer. Wagner began yourself and use downtime for review. working with GoDaddy a short time after KKR, Silver Lake Partners and Technology TAURUS (4/20-5/20) High anxiety reigns from the Crossover Ventures made strategic 7th to the 15th. Along with the usual delays,investbe mentsthat in negotiations the company 2011.handling. The aware needin careful big cliffhangers this month cluster around the market, loans and taxes. The good news is that home Sagewood,and a related retirement community come feaconstruction suppliers/businesses turing resort-like amenities a comprealive (especially in June 2013). Theand month ends with hensive suite of health care services for more stability.

senior living, has named north Scottsdale

resident Tyler Gudex administrator of its GEMINI (5/21-6/20) Your sights are set high this onsite but Acacia Health month, you may have to Center. slow downSagewood a tad. Hold is abuying 278-residence, Phoenix retireoff that tech toy until the endluxury of the month. The Newcommunity Moon on the 16th is favorableresort-like for making a ment featuring new start or implementing a plan, while the Acacia Full Moon amenities and the Five-Star-rated on the 28thCenter, bodes well your personal success. Health anforassisted living and skilled nursing facility.

CANCER (6/21-7/22) This month should bring a kind of relief. All home-related industries show great promise. You may be caught between two opposing obligations. Get clear about this before the second week. If you haven’t resolved conflicts by then, go with what feels freeing. You need time 20/30 ClubtheSets for renewal around 25th. You can end the Fundraising month with success! Record

:: GOOD WORKS ::

due to $$ commitments. Midmonth is your wakeup call. You see the light at the end of the tunnel by the third week. next 2.5 years call forhair a conservapublic to itsThe upcoming fantasy runtive approach. If starting a business or patch way show, “Elements of Beauty,”career, at the broken goals and come up with new constructive Scottsdale Quarter. All tickets sales from skills. Devote two weeks to getting orgathe event willthe belast donated to the Arizonanized! based nonprofit ICON Youth Leadership

Corps. Brillare Academy cosmetology SCORPIO (10/23-11/21) You’re my favorite sign to students from both the Phoenix and write about this month. A major planet entered your Scottsdale campuses will be showcasing sign in October and will remain there for the next their artistic styling talents as more than 2.5 years; it’s putting you to the test and bringing 40 models take the runway with avant out your best. You’ll be learning and building a new garde looks inspired by the elements: future, career, ability—and most of all, a new you. air, water, earth. The event Though youfire, mayand feel impatient, you’ll grow will the first include refreshments; demonstrations of half of the month. Go ahead and socialize. Financial the latest hair coloring opportunities could open uptechnique the last week.called It’s all Flamboyage; a silent auction and beauty good. basket giveaways. The first 250 attendees will receive a (11/22-12/21) swag bag. Doors 5:30 SAGITTARIUS Keep toopen yourself at p.m. Sunday, June 2. Tickets are $5 at the month’s start. If travel is indicated, make arrangedoor. The Scottsdale Quarter campus is on ments early on. Important decisions or meetings the third Starwood across could be floor, canceled. A state ofentrance, confusion and nonfrom H&M, at 15147 N. commitment surrounds youScottsdale until the lastRoad. week or so. Collaborative efforts take extra time and may curtail your freedom through the 26th.

::CAPRICORN NEW(12/22-1/19) & ON Establishing a professional group commitment is essential to your sucTHE MOVE :: cess these next few years. Relationships of all kinds get a boost this month. Internships and entry-level jobs areDrive favored. Make inquiresDesign or do research, but 29th Brings don’t expect an immediate response until later in Chops to Quarter the month.

New to the Airpark is 29th Drive, a 100-percent digital software designand and AQUARIUS (1/20-2/19) Now that vacation travel development company with offices in the are out of the way, responsibilities increase. Despite Scottsdale “We just might be the feeling a bitQuarter. restricted (second to third week), you only in the ifValley to dotoexactly can company still make progress you’re willing put in the what do,”you says Goldman, effort.we In fact, canGregg accomplish whateverwho you set co-owns business with brother Kevin. out to do,the particularly after the 27th. “You may say, ‘Wait, there are tons of website companies.’ That’s true, PISCES design (2/20-3/20) Disruptions could throw roadblocks into yourinwork plans the firstusabilweek. but we specialize solving deep may in seem to be easy mayand end up hard; In ityWhat issues complex sites apps. avoid words, problems we by preplanning and getting backup. other don’t work on ‘broPlans sites.’’” change, and at least one long-held opinion is chure The 2-year-old company revised. Your work brings aby sense security for the was founded in Seattle, the ofGoldmans, next two years.  who grew up in the Valley. Customers are all over the United States and range from Fortune 25 companies to small, privately Brillare Show Set Weiss Kelly is aRunway professional astrologer based in the Scottsdale Airpark. Voted to the board of the Professional heldforbusinesses. More: www.29thdrive. Member American personal/business forecasts on CD, as well for June 2Federation of Astrologers, she is available as speaking engagements for business and school social meetings. com.Contact: 480-600-7424; weissastro@aol.com; Phoenix-based cosmetology YourBusinessAstrologer.com. Brillare Hairdressing Academy invites the continued on page 16 Scottsdale Active 20/30 Club, made up of 20to 30-year-old Scottsdale businessLEO (7/23-8/22) On the 16th, you’ll be working a bit men, set a record this year raising more harder. Expect to move forward on an important projthan $670,000 forthe Arizona charities. ect or deal later after 26th, when confusing The situaclub may splitbethe money but among a number tions inconvenient are easily handled. of It’s worthy charities, each events. with a good business sense topresenting attend networking big check last month at a Gifting Meeting VIRGO AlthoughHo. November’s at the(8/23-9/22) Hotel Valley Each happencharity ings unpredictable, you cantotrust yourhow intuition wasare given five minutes share the and analytical to be the money. The coming money willability help itsonorganization. The critical weeksActive offer big20-30 insights into was the potential of Scottsdale Club founded your Take your time making decisions on withbusiness. the single objective of supporting the 20th-21st.charities. Get all the details worked out and children’s implement a plan at month’s end.

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June 2012 2013 Scottsdale Airpark News | 71 15 November


airparkbusinessnews

:: NEW & ON THE MOVE :: First Scottsdale Acquires Gold Canyon Bank First Scottsdale Bank recently acquired all of the deposits and substantially all of the assets of Gold Canyon Bank from the Federal Deposit Insurance Corporation (FDIC) as receiver for Gold Canyon Bank. Gold Canyon Bank is based in Gold Canyon, with one branch in Peoria. Both locations of Gold Canyon Bank opened on April 8 for business as usual, operating as First Scottsdale Bank DBA Gold Canyon Bank.

Butterfly Wonderland to Emerge May 25 Butterfly Wonderland, the largest butterfly pavilion in America, is slated to open on May 25. Spanning a 5-acre parcel of land, the facility, located near North Scottsdale on the Salt River Pima-Maricopa Indian Community, will feature a glass atrium that brings a tropical rainforest environment to the Arizona desert, as well as educational laboratories and interactive exhibits, a 3-D movie theater, gift shop, and a café-style dining area. The entrance fee is $18.95 for adults, $9.95 for children and $16.95 for students and seniors.

Crews Open FirstLight Homecare Scottsdale residents Jim and Becky Crews of Scottsdale are ready for business with the opening of FirstLight HomeCare of Scottsdale at 7585 E. Redfield Road, providing in-home nonmedical care to seniors. The business focuses on developing personalized relationships with clients. Caretaking services include bathing, grooming, medication reminders and companionship. The Crewses have extensive health care back-

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grounds and personal experience with inhome care: Becky’s father had both legs amputated due to complications from diabetes, and Jim’s grandmother suffered from Alzheimer’s disease. Both experiences helped the Crewses realize that this type of business can lift a huge burden off of so many families. Pomo Pizzeria, serving certified authentic Neapolitan pizza, is leaving the Borgata of Scottsdale on May 19 for the Shops at Gainey Village (Scottsdale and Doubletree roads).

eInstruction Releases New Ping Clicker Airpark-based eInstruction, a global education software and technology company, has expanded its line of student response devices (clickers) with the addition of Ping, a new budget-friendly student device used to gauge student comprehension and capture real-time assessment data. The RF technology clicker features a unique, ergonomic shape for use by students of all ages. Designed to fit comfortably in a student’s hand for extended periods of time, it is equipped with a long-life lithium battery and works in a common RF environment with Pulse and Spark. The device can also be easily secured to a desk, worn around the neck with a lanyard, or transported in a small bag or backpack. Ping supports the most common question types including true-false, yes-no, and multiple-choice questions and integrates with CPS™ software for K-12 classrooms and the new Wave software for higher education in the United States and Canada. More: www.einstruction. com/srs-overview.

Urban Outfitters Opens at Quarter Urban Outfitters officially opened a new store in May at the Scottsdale Quarter, on Scottsdale Road and Butherus Drive. The new 8,422-squarefoot store is the second locale in the city. UO has emphasized the space’s distinctive architectural structures with custom, oversized entry doors from salvaged scaffold planks and other diverse design details. The new store will carry the full assortment of Urban Outfitters merchandise and will bring in approximately 30 to 40 new hires.

16 | Scottsdale Airpark News June 2013

FineMark Bank Opens New Office FineMark National Bank & Trust Scottsdale celebrated its grand opening party on May 9 at 7600 E. Doubletree Ranch Road. About 250 people attended the event, including featured artist and former NBA standout Dick Van Arsdale. The “Original Sun” was joined by family and his identical twin brother, Tom Van Arsdale, also an NBA great. Guests enjoyed hors d’oeuvres and desserts catered by DC Ranch and frozen margaritas by Z’Tejas, which is headquartered in the Airpark. The event celebrated FineMark’s move from a temporary location on Gainey Center Drive into 10,000 square feet of space on Doubletree Ranch Road. The office has been fully renovated by FineMark with the help of Michael Deutsch of Immediate Solutions, Nancy Woodhouse of the Lubner Group, and Linda Andre of Office Furniture & Design Concepts. FineMark’s Scottsdale office is led by David Highmark, who left Northern Trust in 2011 after a 26-year career. Highmark’s team includes: Barbara Ausick, David Dunlevy, Barbara Ferrara, Chris Highmark, Brian Knapp, Aaron Mascarella, Tim Nguyen, Crystal Schuld, Rae Taylor, Traci Throne and Chris Wilkinson. Founded in 2007, FineMark has been awarded eight consecutive 5-Star Superior Ratings from the nation’s leading independent bank rating and research firm, Bauer Financial.

:: KUDOS :: Scottsdale B&GC Garner National Awards The Boys & Girls Clubs of Greater Scottsdale received three national awards at the Boys & Girls Clubs of America’s 107th National Conference recently held in Orlando, Fla. The organization received $8,000 in awards from MetLife Foundation, sponsor of the annual recognition program, which honors local clubs for innovative, effective programming leading youth to great futures.


airparkbusinessnews

:: KUDOS ::

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Maravilla Scottsdale Named Finalist in Design Competition Maravilla Scottsdale, a Senior Resource Group resort retirement community in North Scottsdale, has been named a finalist in the senior living/healthcare category of a national hospitality design competition. The ninth annual Hospitality Design Awards, sponsored by Hospitality Design magazine, honors the achievements of superior design and architecture in spaces around the globe. This year, more than 400 entries were received in 17 categories ranging from fine dining to green projects. SRG and Maravilla Scottsdale share this award achievement with Allen & Philp Architects/Interiors of Scottsdale, and Cheryl Rowley Design of Beverly Hills, Calif. Bay & Associates, 8711 E. Pinnacle Peak Road, has won the International Visual Arts Association 19th Annual

LOW RATES??? L

Communicator Award. With more than 6,000 entrants worldwide, Leslie V. Bay and Bryan Dooley took gold for copy and writing of stories and recipes from Bryan’s Black Mountain Barbecue, the well-regarded Cave Creek restaurant. In addition, Bay took gold for “Excellence in Marketing/Promotion.”

Scottsdale Air Center Garners Top Ranking The Scottsdale Air Center’s customer service has been recognized with a top ranking by its customers. Respondents ranked the Scottsdale Air Center in the top 10th percentile among other fixed based operators in the Western Hemisphere. Respondents cited “excellent customer service” as their top factor in selecting an operator. The FBOs were evaluated on four categories line service, passenger amenities, facilities and overall rating. This comes from a report of Aviation International News’ 2013 survey of fixed-based operations in the Western Hemisphere.

GlobalMed Receives 2013 IMPACT Award Airpark-based GlobalMed received this year’s IMPACT award for Entrepreneurial Excellence in the small to medium-sized business category from the Greater Phoenix Chamber of Commerce. This is the first year the real-time, health care delivery system company has applied for the award, which recognizes companies that have made a significant impact on the greater Phoenix business community. “We are honored to accept the IMPACT award for Entrepreneurial Excellence,” stated Joel E. Barthelemy, GlobalMed founder and managing director. “From a small startup firm with roots in the Phoenix metro area to a high-growth company that is making a significant difference in the delivery of healthcare worldwide, we are pleased to be recognized not only for our internal growth, but also for the validation we are providing worldwide toward scalable use cases in telemedicine and telehealth.”

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etail RMarket Tales Airpark’s centers of attention gaining momentum By Kimberly Hundley

18 | Scottsdale Airpark News June 2013


T

he Airpark has long boasted a bustling retail scene. When the Scottsdale Quarter arrived on the Airpark scene four years ago, the stretch of Scottsdale Road between Thunderbird Road and Mayo Boulevard officially became a shopper’s paradise where consumers could hop between a plethora of centers as diverse as the Quarter, Kierland Commons, Scottsdale 101, Promenade and East Thunderbird Square. Like just about every other business, area landlords and leasing agents battled the tough economy in recent years with varying degrees of success and ingenuity. Overall retail market vacancy in the Airpark rose from an astonishing low of just 3 percent in the first quarter of 2006 to a nadir of 12 percent for the same period last year, according to CoStar data provided by Craig Trbovich, advisor with Scottsdale’s Commercial Properties Inc. Now with the slowly reviving economy, many retail leasing and sales agents say a lively buzz is returning to the Airpark’s retail market. Not only has general retail vacancy dipped a couple of percentage points, but the average rent for retail shopping centers in CoStar’s “Scottsdale Airpark Trade Area” is up 11 percent from 2009’s rate of $18.56, says Jared Lively, who specializes in retail properties with Rein & Grossoehme Commercial Real Estate. “All around the Valley, the market has picked up. The last 18 months, in

Airpark Retail Market History Period

Total Vacant %

Total Net Absorption

Total Deals

RBA Under Const

Direct Average Lease Rate

QTD

9.6%

28,536

12

0

$16.78

2013 1Q

9.9%

(46,570)

24

5,952

$16.90

2012 4Q

9.3%

100,453

16

5,952

$17.11

2012 3Q

10.5%

28,245

24

21,291

$17.65

2012 2Q

10.7%

93,779

22

31,738

$19.08

2012 1Q

12.0%

(7,389)

25

31,738

$18.62

2011 4Q

11.9%

(12,241)

28

31,738

$18.97

2011 3Q

11.8%

(43,392)

22

2,000

$19.79

2011 2Q

11.1%

950

17

2,000

$20.75

2011 1Q

11.2%

(3,752)

20

0

$20.92

2010 4Q

11.1%

(38,919)

12

0

$21.51

2010 3Q

10.5%

(18,978)

18

3,600

$21.90

2010 2Q

10.3%

50,944

15

3,600

$22.56

2010 1Q

11.0%

(72,358)

14

0

$24.28

2009 4Q

10.0%

460

4

0

$26.10

2009 3Q

10.0%

700

14

0

$26.32

2009 2Q

9.2%

(125,051)

13

60,979

$26.60

2009 1Q

7.3%

125,543

7

75,692

$27.16

2008 4Q

7.1%

(71,723)

13

162,862

$28.76

2008 3Q

5.8%

(70,181)

13

182,362

$28.96

2008 2Q

4.8%

(41,065)

10

161,862

$29.20

2008 1Q

4.1%

(6,361)

6

58,829

$30.96

2007 4Q

4.0%

(42,987)

11

58,829

$31.65

2007 3Q

3.2%

99,078

6

44,411

$30.45

2007 2Q

4.6%

18,121

20

11,495

$29.54

2007 1Q

4.5%

311,623

12

37,323

$28.51

2006 4Q

5.1%

43,604

11

315,237

$27.93

2006 3Q

3.7%

85,045

7

437,641

$29.14

2006 2Q

3.9%

82,198

19

383,536

$23.30

2006 1Q

3.0%

88,070

7

360,280

$19.55

Number of buildings averaged 245; total rentable space swung between 6.2 million square feet in 2006 to more recently an average of about 7.2 million square feet; lease rates shown are net lease. Source: Craig Trbovich, CPA, of Commercial Properties Inc., based on CoStar data.

June 2013 Scottsdale Airpark News | 19


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my opinion, have been on fire. It just turned around so quick,” says Lively. “Good properties are being gobbled up, and now the B properties are seeing their time in the limelight.” The Airpark is a strong area because a lot of service-oriented retailers nowadays have changed their concept, opting for showroom/ warehouse hybrids rather than pricier storefronts in typical shopping centers, says Lively, currently representing two established restaurant clients seeking locations in the Airpark. Strategic Retail Group, which has several Airpark listings, has seen an increase over the last year in area deals and lease-ups, according to vice president David Jarand. “My sense is that the vacancy rate has dropped dramatically for quality retail space here,” he says.

Absorption Though the retail vacancy rate in the Airpark went up slightly in the first quarter of this year, Trbovich points out a tremendous amount of absorption took place in 2012, and pullback was to be expected for the period. “That was very common across the board and across the country due to concerns about sequestration and tax increases. Also there is often a push to get deals done by the end of the year, creating a lull in activity at the beginning of the new year.” The Airpark’s 9.6 percent vacancy is better than the Phoenix Metro number of 10.9 but higher than the national retail average, which is around 6.5 percent, he adds.

Lease Rates Lease rates have trended down over the past few years, but not as quickly as one might think. “In the early stages of the recession and recovery, many landlords had so much debt on their properties that they felt obligated to try and get over market rents to keep those properties and be able to pay the debt service,” explains Trbovich. “However, as those spaces did not fill, the properties eventually went through foreclosure and resale. The new owners were able to acquire properties at lower values, allowing them to be more aggressive to fill those spaces.” Jarand notes that for high-quality retail in and around the Airpark, lease rates have held strong in the high 20s and low 30s. “I can’t say that about the entire Valley,” he says. At the Scottsdale Promenade, for example, rents are rising as vacancy continues to fall. “Our last three deals, we’re pushing the same kinds of rents we were getting in 2006, which we are excited about,” says Mike Ord of D. L. Slaughter Co., the center’s leasing company.


Retail Market Tales

Airpark Retail Building Sales 2012 Number of Sales: 7 Sales Volume: $94.5 million Total Square Feet: 637,434 2011 Number of Sales: 11 Sales Volume: $68.8 million Total Square Feet: 537,574 2010 Number of Sales: 5 Sales Volume: $5.8 million Total Square Feet: 45,855 Source: Colliers International

Future What’s on the horizon for the Airpark’s retail scene? With little new product being built and a strong housing market driving the local economy, Trbovich anticipates a continued rebound. “I think it will be a faster improvement and a more rapid pace than what we’ve seen in the last year or two,” he says. “Across the Valley, office and retail have been slowly improving. I believe retail will pick up a little more steam before office does, but office will be right behind.” The Scottsdale Quarter—which is almost entirely leased except for the former 9,900-square-foot former Prime Bar—will likely see a boom all its own also. Huge luxury communities are on the drawing board for the lot directly

to the east and on the former Barcelona site to the north. “That is just going to add to the demand,” Lively predicts. Jarand agrees, adding that land slated for further retail development on the east end of the Quarter (Bloomingdale’s perhaps?) as well as plans for an adjacent hotel “would really make that thing sing and create more traffic” for the smaller retail spaces off the main street. Anchors such as the Apple Store and Restoration Hardware are on the west side of the center.  We take a closer look at three very different Airpark shopping centers to get a better picture of the area’s diverse retail market: the Promenade, Gateway 101, and East Thunderbird Square. Scottsdale Quarter also gives us an update.

On-Site Leasing and Management

June 2013 Scottsdale Airpark News | 21


Retail Market Tales

East Thunderbird Square

E

ast Thunderbird Square North has come a long, long way since Strategic Retail Group took over leasing for the center’s new owners last year. Known to long-time Airparkers as the home of Sapporo’s restaurant, Jolta Java and the now-defunct Farrelli’s Cinema Supper Club, the property was foreclosed upon during the Recession, as many businesses within shuttered. “When we took over, there was approximately 42,000 square feet of vacancy—and we have solved 37,000 square feet of vacancy,” says Jason Fessinger, a partner of SRG, which has offices at Scottsdale Quarter. “That kind of absorption is a great story to tell in the Airpark area.” New tenants include Valley-based StudioFIT and the familyrun mattress store Sack Time. But it was landing a 30,000-squarefoot Goodwill store last October that has proven a boon to the entire center, where rents are in the upper teens and low twenties. The cavernous Farrelli’s space, which will require costly renovation, remains vacant, though SRG has active prospects, Fessinger says. The square’s occupancy now stands at over 90 percent, with only a few 1,000- to 2,000-square-foot vacancies still available.

22 | Scottsdale Airpark News June 2013

Key to restoring a shopping center’s vitality is conducting an analysis of tenants missing from the mix, then actively marketing to businesses that will enrich the location as a whole, Fessinger says. Strong prospects for the remaining vacancies include wireless providers and service and retail tenants. At first glance, East Thunderbird Square and Scottsdale Town Center II to the south look like a single entity on the northwest corner of Scottsdale and Thunderbird Roads—and at one time they had the same owner, the Raskin family, which built the center in two phases, calling the sections East Thunderbird Square North and South. The whole center was sold to another group via two separate loans, which subsequently let it go back to the banks. The property to the south was bought in August by Tucsonbased real estate and investment firm Holualoa Companies, and has undergone several improvements. CW Capital retained the north center, however, to recoup its losses. Fessinger says tenant interest and leasing in North Scottsdale has increased and landlords have benefited. “I think this Airpark area will continue to evolve and improve all the time,” he says. 


Gateway 101

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users,” Jarand says of the Greater Airpark retail market. “We’re not seeing as many new concepts among straight retail shops as we do on the restaurant side.” Quality retail space in the areas along Scottsdale Road, FLW and the 101 “won’t sit for long,” Jarand predicts. “Probably the coldest area retail-wise is along Northsight, over near Sam’s Club. That center is 40 percent vacant because it’s kind of buried in the Airpark.” Newer tenants at Gateway 101 include Smashburger, the conveyor-sushi concept restaurant Teharu, and a teeth cleaning and whitening service called Polish Dental. Jarand is currently in negotiations with a women’s boutique considering relocating to the center. Developer Perry Koon, of PK Enterprises, purchased the then-empty Gateway parcel in a state trust land auction three years ago, and has already received many offers from investors hoping to acquire the center. “He has no intention of selling anytime soon,” Jarand says. 

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Retail Market Tales

Scottsdale Promenade S

ince its birth in 1999, the Promenade has enjoyed enviable success as one of Scottsdale’s most prominent outdoor shopping centers. Even during the Recession, the center stayed busy, though rents took a hit. “Compared to Scottsdale 101 and Sonoran Village, we were always 20 percent more occupied,” says Mike Ord of D. L. Slaughter Co., which has overseen leasing of the center for the past eight years under two owners. When Ord stepped into the job in 2005, there were only a handful of vacancies in the center known for the incandescent blue spire on the corner of Frank Lloyd Wright Boulevard and Scottsdale Road. “We went to work and were well over 98 percent leased, and the rents were soaring,” Ord recalls with a smile and shake of his head. “It was a good time to lease space at the Promenade.” Today is also a good time—not that the assignment was ever particularly stressful, but vacancies are again filling quickly and rents are on the rise, reports Ord. During the economic freefall that gutted so many strip malls and shopping centers, the D. L. Slaughter team’s strategy for the Promenade was to keep it full and keep people coming. “We didn’t want to put our tenants in a position where they suffered from a poor economy and low traffic,” Ord says. “When Linens ‘n Things went out, for example, we refilled it immediately with Steinmart. We had to jump through some hoops to do that, but we were determined to keep our anchor lineup full.” Popular anchors such as Nordstrom Rack, Old Navy and Trader Joe’s also kept shoppers streaming into the center, supported by a diverse mix of smaller shops, services and restaurants. (The Great Indoors on the east side of the property closed and remains empty but is under a separate lease with a different owner.) Unlike some of its competitors, Promenade never had a mass exodus of stores—Ord estimates 80 percent of the tenant roster has been there since day one—but in early 2012, a corner was turned and rents picked up. “We’re seeing the types of retailers we used to see back in 2005. They have more upscale offerings and can pay higher rents,” says Ord, pointing to Penchetta Pen & Knife as a classic example. The store is owned by a Carefree artisan who wanted to expand his exclusive lines of knives and handcrafted pens from an online business to a brick-and-mortar storefront.

24 | Scottsdale Airpark News June 2013

Other recent additions to the Promenade include a Cox Communications Solution Store, Habit Burger (taking the space vacated by Baja Fresh), Destination Kona (catering to hardcore triathelete types), and Pampered Horse & Rider. Ord is in talks with Wild Bill Buffalo Wings corporate group also about leasing the restaurant space most recently occupied by Ghenghis Grill. “We haven’t had a sports bar in the center since Fox Grill closed,” says Ord. “They would be able to market and take advantage of events in the area—they will kill it here.” One of the keys to the Promenade’s vibrancy is the userfriendly layout that accommodates Airpark traffic. More than 20,000 cars enter the center every month through the back entrance on Paradise Lane, choosing to bypass the busier egresses on Scottsdale Road and off Frank Lloyd Wright Boulevard. Another boon is the center’s sizeable office component, which translates daily to 1,000 onsite residents availing themselves of its products and services. The Promenade was developed by Pederson Group, which sold to Bill Levine in 2005. Two years ago, the San Diego-based REIT Excel Trust Inc. bought the retail portion owned by Levine for $110 million, following up with another offer a few months ago. “They liked the office product so much, they bought those too,” Ord says. Looking forward, Ord says he’s cautiously optimistic the area’s retail market will continue to improve—and rents will keep rising. “In the recession, retailers learned how important a good location is,” he says. “The way the Promenade maintained throughout the cycle tells that story.” 


June 2013 Scottsdale Airpark News | 25


Retail Market

Scottsdale Quarter

4

Tales

Marks Years, Now Features 60+ Retailers A By Alison Goodman, Scottsdale Quarter Marketing Director

t more than $1,000 per square foot, Scottsdale Quarter is one of the premier open-air centers in the state. The hip, urban destination—where the vibe of the city meet the serenity of the desert—sits on 28 acres with 370,000 square feet of retail, restaurant and entertainment options amid elegant, diverse architecture and lush landscaping. It’s been four years since the Quarter opened in the heart of the Airpark, and the

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center is now home to over 60 retailers and restaurants, and houses 17 office tenants representing more than 1,000 employees. Retailers and restaurants include: H & M, Sephora, lululemon, Restoration Hardware, Pottery Barn, Dominick’s Steakhouse, True Food Kitchen, Apple, iPic Theaters, Kendra Scott Jewelry, NIKE, Drybar, IT’SUGAR, Stingray Sushi, Grimaldi’s Pizzeria and Urban Outfitters. Retail space at the center is more than 90 percent leased and office suites are fully occupied.

Recent Additions Most recently, Scottsdale Quarter welcomed Restoration Hardware, Kendra Scott Jewelry, Le Creuset, Oil & Vinegar, Urban Outfitters, Travel Outfitters, Apricot Lane and local favorite Lindsay Lou Boutique. Six of these eight retailers are unique to the Valley, further positioning Scottsdale Quarter as the premier shopping destination in Arizona. A few months ago, Restoration Hardware unveiled a three-story, Tuscan-inspired estate echoing the proportions of European architecture. Guests enter the Gallery through striking 8-foot wrought iron gates into a private 4,000-square-foot crushed granite garden courtyard where 65-year-old heritage olive trees, native agave plants, scents of lavender and rosemary iPic Theaters and trickling fountains evoke a

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One of the most exciting developments came in May 2013 with the announcement of a partnership with Crescent Communities to build a luxury apartment community. Multifamily living has always been a part of the vision of Scottsdale Quarter. Based on the high level of demand from retailers and businesses interested in coming to the Quarter, adding luxury apartments will build upon the center’s current success. Residential amenities will include an elevated resort-style pool and two-story state-of-the-art fitness center with views of the McDowell Mountains, in addition to providing its residents front-door access to world-class amenities. Only 83 percent of the Scottsdale Quarter is open so far, and future plans include more shopping and service offerings. As the center moves forward, our focus is continuing to find exclusive retail partners, premier restaurants and unique entertainment. At Scottsdale Quarter, it’s all about the experience. 


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Retail Market Tales

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Business! (well, maybe a little) From holiday spectacles to unique furnishings, shoppers can’t get enough of Paul Volk’s multi-textured Rustic Stuff at the Promenade By Kimberly Hundley Photos by Mark Susan

30 | Scottsdale Airpark News June 2013


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aul Volk hoists the stuffed orangutan he calls Clyde to his hip, wedges a cocktail glass in its hand and drapes a companionable arm over one orange shoulder. Clyde’s been a denizen of Rustic Stuff, Volk’s furnishings and accessory shop at the Promenade, since last fall, when he and several other primates literally swung from chandeliers as part of the store’s famous holiday display. “He’s the only one left,” Volk says, fondly patting Clyde’s head. If you’d told the Scottsdale shopkeeper and designer when he opened Rustic Stuff 10 years ago that he’d be better known for Christmas than, well, anything else, he would have snorted with laughter. Then again, if anybody had told Volk 20 years ago that he would one day own an extremely successful furniture store and be sought after for his design creativity, he would have thought they were nuts as well. Yet it all came to pass. Volk’s inventory of varied and unique “rustic” pieces from all over the world have struck a chord with Scottsdale shoppers, who last year followed him from his first Airpark location at the 101 and Raintree Drive to a more visible locale at the Promenade on Frank Lloyd Wright Boulevard, where he’s found a new group of fans as well. Rustic, by the way, doesn’t refer to lodge furniture. Perish the thought. Volk has his own definition, which he eloquently demystifies on the store website: “I love things with age, the natural patina of an aged wooden chair or the rustic worn edges of an aged armoire. I love soft natural colors and earth-tone hues. I love the texture of good textiles. I love unique, interesting pieces of furniture. I love antiques from other countries. I love red wine in a glass that gets noticed.”

June 2013 Scottsdale Airpark News | 31


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He delights in the offbeat, the surprising, the rare, and patrons never know what they’ll find inside the perfumed walls of Rustic Stuff on any given day. There might be ornate chairs hand-carved in Indonesia. Or maybe the factory worktables Volk discovered during a buying trip to India. Entranced by their heavy iron base and huge crank that allows the height to be adjusted for dining or buffet use, he replaced the worn tops with reclaimed wood. Sound like an appealing entertainment option? Too bad. There’s only one left and a waiting list of eager customers who want one down the line. Sharon Hoffman stumbled across Rustic Stuff at its former location years ago and was smitten with the styled vignettes and the general feel of the store. “I like the eclectic warmth it emits rather than having a dark and sterile look. It fits what I think a home should be,” says Hoffman, who went on to hire Volk to bring his always surprising—and sometimes startlingly creative—touches to her own home. “You know how you get something and you just love it? I have never gotten sick of anything that he has suggested.” Volk says his job as a designer is to find things that are usable but also special and unique. “Taking people to a furniture store to pick out a living room set, complete with matching coffee table and sofa, that’s not


Rustic Stuff staff—who currently number five (15 are employed during the holiday season)—created the jewelry displays from materials around the shop.

design. People are paying you for your creativity.”

Another Life Rewind a couple of decades, and Volk was in Houston working a job he hated in the grocery store industry. He caught a break when the company asked him to design a restaurant for inside a store. The powers that be must have been psychic because Volk had no background in the field, yet aftter taking a quick class, he hit a home run. The eatery was so successful, the store had him design another one. “I did the menu, the layout, designed the dishes,” he says. “It was a blast. So that was my first taste of design, but I had no idea how I would end up.” Burnout set in and shortly afterward Volk moved to the Kierland area in Scottsdale. One thing led to another. A friend asked for help decorating a house, word spread, and he found himself with a snowballing design business. “Then I had the brainchild of an idea. If I had a few extra pieces of furniture, I could fill my garage and when the client wants something, I can sell it directly to them and make some extra money. The HOA had a field day with that one,” he says wryly.

One thing again led to another. Volk moved to an antique mall, then a bigger antique mall. When his inventory kept selling out faster than he could stock it, he made the decision to open a store, and on the advice of his Realtor, Mike Ord, he set his sights on the Airpark. And business has boomed.

Merry Harried Christmas Volk had always liked Christmas, and it made sense to stock holiday-specific items and have fun with whimsical displays that became increasingly ornate. Then a customer uttered the fateful words “How are you going to top this?” and Volk knew no restraint of imagination or resources in decking rustic halls. With the help of staff, the store is transformed to a different Christmas wonderland every

year, with the transition beginning in September. “It has just become this phenomenon,” says Volk, explaining people call months in advance to secure the date of the nowrenowned kickoff party held the first weekend in November. Some even fly in for it. And many, many local clients hire Rustic Stuff to come to their homes and decorate for the season, along with custom trees. Expanding the holiday theme has been extremely good business, and it was simply a matter of paying attention to what the customer wants, which has been the secret to Rustic Stuff’s longevity, says Volk. “You have to go with the flow. Through the whole transition of the economy, we stayed true to that.”  June 2013 Scottsdale Airpark News | 33


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or the commercial retail tenant negotiating a commercial lease, legal and practical disasters lurk in the shadows. Even if this is your umpteenth leasing experience, resist the temptation to be cavalier. Approach each leasing transaction with the same caution you used as a first-time lessee. Comparing the original letter of intent and the final draft of the lease document is one of the most important tasks in the negotiation process. Are you and your prospective landlord on the same page? By Ruth Khalsa, Did all of the Hymson Goldstein terms of the & Pantiliat letter of intent make it into the final lease? Flag any terms that are new, missing or have been changed (even slightly) from the original letter of intent. Is the changed or missing term a deal breaker? How will it impact your business, if at all? Are there terms in the final lease agreement that were not in the letter of intent? Will these added terms cause you extra expenses or possible legal exposure in the future? Don’t assume things will always go smoothly. Could missing or newly added terms affect your bottom line? Pay particular attention to key deal points: a. Buildout expenses and approval: Buildout costs should be paid by the landlord—who will continue to benefit from the improvement long after your lease term ends. Make sure the lease doesn’t turn buildout expenses into a de facto loan that will eventually be passed along to you. You should have the right to terminate the lease if the landlord refuses to approve buildout plans within a

34 | Scottsdale Airpark News June 2013

reasonable time, say 30 days. If your circumstances require fasttracking the buildout plan, the lease should specify a shorter approval period. b. Guaranties: A guarantee means you personally are on the hook, even if the lease is in your business’ name and your business is an LLC. If the landlord wants you to sign a guaranty, you should strongly consider hiring an attorney. Can the guaranty in the lease be terminated before the end of the lease term? If you assign the lease, would the assignees be on the hook for your guaranty? Could an assignee terminate the guaranty? (Hint: unless the language of the guaranty states this, assume that an assignee would have no termination rights.) c. Repairs: How are costs for necessary repairs allocated? Is the lease clear about which repairs must be handled by the landlord, and which are passed on to the tenant? For example, if the lease requires the landlord to handle roof repairs, do those expenses eventually find their way onto the tenant’s bill as a CAM charge? d. CAM CHARGES: The acronym CAM stands for “common area maintenance” expenses. If these charges are capped in the lease, is it a cumulative or annual cap? Does the lease say that the landlord is always responsible for the tenant’s fees in case of a CAM overcharge? Or is the landlord only responsible for the tenant’s fees under certain unusual circumstances? e. Relocation: Does the lease give the landlord the right to relocate you to another space? If so, would that adversely impact your business? Who pays for the move? The lease should require the landlord to pay all moving expenses and ensure the new space be “substantially similar or higher in quality” than the space

you are leaving. Indemnity: Indemnification should be a two-way street. If you have to pick up certain repair expenses resulting from your use of the property (or your clients’ carelessness), be sure your landlord has a similar obligation for damages caused by landlord negligence. g. Renewing the Lease: When the lease term expires, the last thing you want to do is move to another space now that you’ve completed your buildout, furnished your retail space, and trained your customer base on your new location. Make sure your lease document spells out how much advance notice is required to renew: generally 90-120 days before the lease term expires. How are CAM charges addressed in the renewal? Do outstanding CAM charges have to be paid before renewing the lease? How will your new rental rate be calculated? Avoid open-ended language like “fair market rent at the time” of the lease renewal. h. Landlord Bankruptcy: What happens if the landlord files for bankruptcy? Can a trustee decide to end your lease because the property will be more valuable if some existing leases are terminated? Engage the assistance of someone fluent in legalese to make sure that your lease includes “Subordination,” “Nondisturbance” and “Attornment” provisions. Ignore the temptation to take shortcuts in order to get the deal finalized quickly. An experienced real estate attorney can assist you in crafting suitable lease terms to protect your interests.  f.

Ruth Khalsa is an attorney with Hymson Goldstein & Pantiliat, PLLC, 16427 N. Scottsdale Road, Suite 300. More: www. Scottsdale-lawyers.com; 480-991-9077.


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: e m i T r i A ry ale Histo d s t t o c S out g through in t s a c d Broa Fudala By Joan

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olf tournaments. Rodeos. Kids shows. Breaking news. Traffic and weather reports. Travelogues. Auto auctions. Shopping call-ins. Sit-coms and dramas. You name it, it’s been the subject of live and taped radio, television and, now, podcasts and webcasts originating from greater Scottsdale. Our tuned-in town has also been a haven for broadcast personalities, on vacation or as residents. Consider these “sound bites” of Scottsdale area broadcasting history:  Radio technology dates back to 1895, when Guglielmo Marconi, age 21, pioneered wireless telegraphy from his lab in Bologna, Italy. In 1920, the world’s first radio broadcasting station, KDKA in East Pittsburgh, went on the air to give results of the Harding-Cox U.S. presidential election. Only

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We are located in the Scottsdale Airpark at: 14770 N. 78th Way, Building A Scottsdale, AZ 85260 Exit West on Raintree of the 101 One Block West of Hayden (78th Way) Scottsdale’s Bernard Kane, a.k.a. Christopher King, hosted a national radio program called “Sounding Board,” from U.S. resorts. Locally the first broadcasts came from the Camelback Inn, then moved to the Paradise Inn (current site of The Phoenician).

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about 5,000 Americans at the time had radio receivers, mostly “cats-whisker” crystal sets.  Local radio broadcasting began in 1922 when KFAD (renamed KTAR circa 1929) became the first licensed station in Arizona (and the 36th in the country). Later, DDYW (now KOY) also went on the air.  Built on technology pioneered by German, Russian and Scottish inventors as far back as 1886, television got its first U.S. demonstration April 7, 1927, in the auditorium of New York’s With more aveBell youTelephone. considered  In 1929, the automobile radio was invented people using using a Facebook by University of Illinoiscontest engineering school worldwide, it to promote graduate Paul Vincent Galvin, age 34. It was the social media your business? first commercially successful for just automobiles. to connect wi These days, radio it seems Galvin started aabout business in a Chicago garage with grow your bu everyone is giving away $565 in capital, something and developed it into the Motorola Facebook on Facebook. Co. The company opened major iPad or $100 gift operations certificate,in and increase the n near Scottsdale in 1949How andabout 1957,a diversifying who “Like” y anyone? free Scottsdale’s economy farming vacation from or maybe eventoa hi-tech. even more im Motorola became Scottsdale’s largest Facebook single, private can provide v closet makeover? employer during the 1960s-1980s. Galvin contests are a great and way his to wife, information f Virginia Galvin Piper, also became leading philanthropists business long generate buzz, encourage in Scottsdale and the Phoenix area; their brandMetro interaction and legacies attract and has ended. By Melissa good workRein, continue to new shapecustomers. Scottsdale But today. Here are n how do The Brand Consortium  Radio station begannot broadcasting youKPHO get started, to mention in that will mak Public Relations Phoenix in 1940. Cowboy star/singer Gene Autry and contest a succ get results?

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rememberwhen local entrepreneur Tom Chauncey co-owned the station, then sold it and acquired KOOL radio in 1948. In 1953, Autry and Chauncey founded KOOLTV, a CBS affiliate. Their partnership in the broadcasting industry lasted more than 40 years.  KPHO-TV became the first station in Arizona to broadcast in the new visual medium in 1949.  Ernest W. McFarland—U.S. senator, Arizona governor and businessman—founded the Arizona Television Company in 1953, forerunner

of Media America Corporation (KTVKTV/News Channel 3 and KESZ radio), and went on the air shortly afterward, in the mid-1950s.  NBC-affiliated KPNX-TV also had its debut as a television station in 1953.  During the early 1950s, Scottsdale High School teacher Bernard Kane became known as Christopher King, and hosted a national radio program called “Sounding Board.” The show broadcast from resorts around the country. Locally the first

Scottsdale Area Chamber of Commerce

broadcasts came from the Camelback Inn, then moved to the Paradise Inn (current site of The Phoenician).  In 1954, Bill Wallace and Ladimir (Ladmo) Kwiatskowski began appearing in a children’s TV program, initially called “It’s Wallace.” Pat McMahon joined the program in 1960, portraying characters like Aunt Maud and Gerald. Eventually renamed “The Wallace and Ladmo Show,” it was wildly popular, earned multiple Emmy Awards, and frequently broadcast or held special events in Scottsdale. Of particular note was the July 4, 1963, show at Papago Plaza, during which children booed

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Tom Watson competes in the 1983 Skins game at Desert Highlands Golf Course. The televised match brought awareness of desert golf to millions of viewers.

the villain Gerald and threw fruit at him. The iconic program lasted 35 years, airing its final program on Dec. 29, 1989, according to “Thanks for Tuning In,” a 2004 book by Richard Ruelas about the TV characters.  During the 1950s-1970s, radio commentator and columnist Walter Winchell and his wife, June, lived in Scottsdale, and he often broadcast his famous “tell all” program from a studio in his home. His famous opening line was: “Good evening Mr. and Mrs. America and all the ships at sea. Let’s go to press.”  Since its first spring training season in February-March 1956, Scottsdale Stadium has hosted the greats of baseball radio and television broadcasting (like the Cubs’ Harry Caray), covering the Orioles, Red Sox, Cubs, A’s and the Giants since 1982. For the past three seasons, Salt River Fields on the Salt River Pima-Maricopa Indian Community has hosted the play-by-play commentators of the Diamondbacks and Rockies.  KAET, Arizona State University’s public television station, went on the air Jan. 30, 1961.  During the 1960s, radio and television news anchor Bill Close served on the Scottsdale Unified School District board of directors. Close, who died in January 2013, spent 50 years in broadcasting. He was best known for his leadership roles at KOOL-TV/KSAZ-TV, where he was once held hostage during a broadcast.  At least two radio stations have called Scottsdale home: KPOK in the 1950s and KXAM for many years. “The Scottsdale Hour” was a show featuring Dick Gilbert, “Mr. Scottsdale” on KTYL/1310 in the early 1950s.  During the early 1970s, “The Dick Van Dyke Show,” starring Dick Van Dyke and Hope

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rememberwhen In celebration of Scottsdale’s 1988 centennial of founding, Mayor Herb Drinkwater and residents shouted “Good Morning America!”

Pink Pony, 1960s

Scottsdale Historical Society

place to meet and schmooze. Anderson went on to open Dale Anderson’s on Marshall Way, as well as The Other Place and The Quilted Bear on Lincoln Road—all known as great places to eat and meet. Lange, Carefree Studios on on  was The taped town’satfirst bank opened North Scottsdale Road. Van Dyke lived Main Street in the early 1920s and closed here, was in many local events, during theinvolved Great Depression in 1933. The serving as Parada Delinto Sol the grand marshal building was recycled Rusty Spur and Scottsdale Hospital capital Saloon in the Memorial 1950s, using the former campaign chairman. bank’s vault to store its liquor. It is on

Scottsdale’s historic register and has been a popular post-ride watering hole for the Hashknife Pony Express and Parada Del Sol riders.  Throughout the 1950s and 1960s,  An restaurateurs episode of ABC-TV’s “FBI,” Scottsdale who offered a starring Efrem Zimbalist Jr.,West’s was filmed “saloon” capitalized on the Most at Scottsdale Airport Dec. 17,Peak 1973.Patio The Western Town theme.on Pinnacle episode wasPass entitled “Survival.” and Reata opened in the far desert  ofMike Wallace Mayor north Scottsdale in interviewed 1957 and 1958 and Bill serve Jenkins and The LouRed Witzeman in still us today. Dog Saloon

Scottsdale the CBS news “60 opened onfor Scottsdale Roadprogram in the late Minutes.” The segment focused on the 1950s, complete with a larger-than-life partnership Metro nude portraitbetween of Rosie Rural above the bar. and We the had city the for Crystal fire protection; aired in also Pistol and it Handlebar November 1978. J’s (still open, and originally Wild Bill’s)  Popular television Bob at Scottsdale Road and Shea actor Boulevard, Crane, who played Col. Hogan in and Rawhide’s Golden Belle Saloon, just “Hogan’s was murdered in June to name a Heroes,” few. 1978 Scottsdale apartment  in the Trader Vic’s opened on where Fifth he was staying appearing in a local Avenue in 1962,while ushering in the “tiki” era dinner theater production. for Scottsdale. Many home-grown baby  Scottsdale CityCable7 went on boomers remember taking their prom the airthere, in 1982, providing engagements public access dates celebrating programming within Scottsdale city and bringing important clients to toast limits. It was later moved to Channel with Polynesian-themed drinks served11. in  In 1983, KAET-TV broadcast the decorated ceramics. first live-by-satellite,  global, As resorts became morequadruple luxurious bypass the heart The local PBS during 1950ssurgery. and 1960s, most featured affiliate continues to break ground with nightclubs with live entertainment and its medical programming. In November ballroom dancing. Paul Shank’s French 2012 KAET broadcast Scottsdale Quarter was among the best, but the Healthcare Dr. Ted Firestone Hotel Valley surgeon Ho, Executive House Arizoperforming an anterior hip replacement. nian (now Firesky), Mountain Shadows, In February 2013, theoffered station aired Carefree Inn and others a varied Scottsdale Healthcare cardiologist Dr. nightlife. David performing transcatheter  Rizik Los Olivos and thea Corral family aortic valve replacement. have been serving margaritas (perhaps the

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In 1994, NBC broadcast “Live! With Regis & Kathie Lee” from Scottsdale’s Desert Mountain golf community.

 Skins Game I, a hole-by-hole, winnertake-all match pitting golf greats Jack Nicklaus, Arnold Palmer, Gary Player and Tom Watson, was held at the then-new Desert Highlands Golf Course on Nov. 26-27, 1983. Covered by then-new ESPN cable network, and hosted/covered by NBC Sports with Vin Scully as commentator, the match introduced Desert Highlands and desert golf to millions of viewers. Gary Player was the top money winner, taking home $170,000 from the inaugural event. The same famous foursome met again at Desert Highlands in November 1984 for a repeat Skins Game, televised on NBC Sports and ESPN.  When the Phoenix Open Golf Tournament moved to the TPC Scottsdale in January 1987, along came national/international television coverage every January, giving a big boost to Scottsdale’s name recognition and raising its profile as a desirable winter tourism destination.  In celebration of Scottsdale’s centennial of founding, Mayor Herb Drinkwater and

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A scene from downtown Scottsdale during the 2008 Super Bowl


rememberwhen dozens of residents gathered at Brown Avenue and Main Street on June 23, 1988, to shout “Good Morning America!” live on the nationally televised ABC-TV show by the same name.  “Detour Dan” Beach has been providing weekday Valleywide traffic reports on KTAR radio since 1991, taking off to cover the morning and evening rush hour from Scottsdale Airport.  In 1994, NBC-TV broadcast its popular “Live! With Regis & Kathie Lee” from an outdoor “studio” at Scottsdale’s Desert Mountain golf community to a huge local audience and fans throughout the nation.  In 1997, Cox Communications took over operating the community’s cable television service from TCI Cable.  The Arizona Broadcasters Association opened its House of Broadcasting Museum on Scottsdale’s Fifth Avenue in 2001.  The Travel Channel visited Greasewood Flat on June 23, 2001. QVC broadcast from Rawhide in the mid1990s.

The Arizona Broadcasters Association opened its House of Broadcasting Museum on Scottsdale’s Fifth Avenue in 2001.

 “The Scottsdale Book Club” was a short-lived, nationally televised drama during June 2006.  ESPN broadcast live during Super Bowl week from an outdoor studio at Southbridge, the south bank of the Arizona Canal in January 2008.

These are just a few of our moments on the airwaves. Who knows what broadcasts new technologies will bring? Stay tuned …  Joan Fudala is a Scottsdale-based community historian and author. Contact: jfudala@cox.net.

June 2013 Scottsdale Airpark News | 41


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rust is the cornerstone of the autorepair industry, and yet people often question whether the repairs they’re told to make are entirely necessary. Wading through the good shops and the not-so-good ones can be as elusive as finding a good doctor or lawyer, but one truth is certain: Once you find one, you’ll never go anywhere else. With more than three decades in the Valley, family-owned and -operated Rayco Car Service has been serving many of the same customers for years. Lee Harris,

42 | Scottsdale Airpark News June 2013

who co-owns the shop with his son Bill, had always longed to purchase a business where he could focus on customer service. And that’s exactly what he did. In 1982, Lee purchased Rayco Car Service. “All I knew about the auto-repair business was how to drive a car,” he laughs. “But I knew it would be a good business because people will always have to drive.” Lee instilled a do-what’s-right-for-thecustomer mentality in his employees, and six years later he moved the expanding business to the Airpark. An ever-growing

customer base returns year after year because of the relationships they’ve built. “We care not only about your car, but about you,” says Bill. “If you’re having a bad day because of your car, you’re having a bad day. And we try to make it better.” Rayco Car Service caters to those who are looking for a dealer alternative. “People go to the dealer because they don’t know where else to go, but once they try us they realize they can save time, money and have a more personalized auto-repair experience,” says Bill. continued on page 44


Lee Harris co-owns the shop with son Bill Harris.

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airparkbusinessnews businessprofile continues from page 6

Rayco Car Service prides itself on The father-son duo SCOTTSDALE CHAMBER providing customers with realistic and manages the business using Homebuilder Buys Borgata Bill practical maintenance plans. “Ours is a DATEBOOK The Borgata of Scottsdale, an upscale shopping center ona hands-on approach. the border of Scottsdale and Paradise Valley, has been soldpersonally acts as a service safety-inspection-based business,” says “If there’s a problem with your customers to a local homebuilder with plans to redevelop the site intoadviser for many Airpark Forum:Bill. Global Business Expansion vehicle, we’ll let you know whether it with the a condominium community, reports AZCentral.com. The and works closely When: Friday, Nov. 7, 7:30 to 9:30 a.m. needs to be fixed now or down the road.” door, Custom two freestanding restaurants onsite, Blanco Tacos and J. body shop nextWhere: Scottsdale Thunderbird Suites, 7515 E. Butherus Bill suggests following the Coachworks, Drive, (whom they Alexander’s, will remain in operation. Scottsdale-based AV Scottsdale manufacturer’s service affectionately refer as their $20 Homes Inc., bought the 7-acre property last month for $12.8 Cost:to Members: ($25 day of event);recommend Guests: $30 ($35 schedule to stoprequested. problems in their sister shop) for with million. More: http://bit.ly/Sij6A9. daythose of event). Advanced registration tracks.about However, he your cautions major auto-body repair needs. Info: A panel discussion how to take businessthat nothing replaces your eyes and ears. “If They also haveinto a business cardarena. the global Scottsdale’s Aviation Department will begin constructiontable where they recommend something seems off or the check-engine at Scottsdale Airport of runway safety area improvements in light is on, it’s best to bring it in right dentists, doctors, lawyers, Sterling 27th Annual Awards Luncheon November. This work will include relocating existing drainage etc. to customers looking for away,” he says. When: Tuesday, Nov. 13, 11:30 a.m.-1:30 p.m. structures and making grade/slope changes adjacent to the What most people don’t know is that the same level of customer Where: Chaparral Suites Resort Scottsdale, 5001 N. approach end of runway 03. Some of this work will require service in other areas of their Rayco Car Service is certified to maintain Scottsdale Road closure of the runway and parallel taxiways from 9 p.m. to 6 new-car warranties. No matter the age lives. Cost: $75 am. Nov. 4-19. There will be a total of 12 night closures. The Today Rayco Car Service has four When it comes to finding of the vehicle, customers can sign up to Info: As the chamber’s marquee event, the Sterling runway will not be closed on Friday or Saturday nights during employees—all of whom have been with a shop you can trust, Bill recommends receive personalized service reminders Awards embody the spirit of the organization by this timeframe. More: 480-312-2674. the shop for at least five years. It’s a asking to speak to the manager based their car’s and model to get celebrating theapeople andon companies thatmake make the tight-knit group where employees and feel for how the place operates. so they know exactly when Rayco Car Scottsdale community a great place to live, work it’s time to customers alike El arePedregal treated Shops like family. and Dining at the BouldersBrian Broderick Service customer did just come in. and play. “You’re not going to get the same level Resort finishes its Fall Festival featuring But it’s the level of trust and rapport that several lively years ago. “Bill showed me music, distinctive shopping, and refreshing of service from the dealers because they around and took time to go over my car that the Harrises have with their customers wines on Sunday, Nov. 4, with concert work on 300 cars a day,” explains Bill. anda live explain what I needed to fix—and that keep them coming back time and Marmalade from 1 what p.m. toI 4didn’t. p.m. The “We average 15 aby day, so you canSkies imagine He didn’t try to sell me time again. “If you want to become part seven-piece band performs songs from the the difference in service quality.” of a family—this is the place,” says Bill.  extra stuff,” he says. Beatles. The event is free to attend.

:: KUDOS ::

How’s that patent application of yours coming along? Are you kidding me? I took it to this major law firm. Would you believe they wanted to charge $15,000 just to file it? Where’s that?

You should go where I did. I went to Luther Law. They drew up my provisional patent app, filed it, everything included for a flat $2,500.

Amazing! Do you still have their number?

Schumacher Workplace Garners ‘Best’ Recognition in Industry

Executive Suites in the Heart of Kierland

*

Automotive News named North Scottsdale’s Schumacher European Ltd. as the 27th best dealership to work—the only Arizona dealership given the distinction, and the only Mercedes-Benz dealer in the United States and Canada to make the list. The store was also rated No. 4 in the nation for large dealerships with 100-plus employees. “We have always believed that our employees are part of the Schumacher family,” says Werner Schumacher, owner. Dealerships were assessed on benefits, ethics and business practices. Schumacher European offers employees comprehensive health benefits with annual wellness fairs on the premises, and keeps morale high by hosting rooftop barbeques where the management serves up lunch.

The National Minority Franchising Initiative* has selected Honest-1 Auto Care, as one of itsLEASED “50 Top Franchises LEASED for • Affordable Minorities.” The results of the survey were featured in the • Quiet Oct. 12 issue of USA Today. The growing chain of 30 car-care • 1-3 in Person Suiteshas transformed the traditional repair shop locations 13 states • Free Internet customer-service-oriented business. The into an eco-friendly, *Suite H offers a Private Entrance corporate headquarters • Covered Parking are in the Airpark. Rest Room

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Patents, Trademarks, Copyrights, Licensing. Fully Professional. AV Rated. Sensibly priced.

10 | Scottsdale Airpark News June November 44 20132012

• Brokers The results of Welcome Condé Nast Traveler’s 25th annual Readers’ Choice Awards are in, and Sanctuary on Camelback Mountain 480.800.4820 has been voted theCALL No. 1 resort in the Southwest.

7010 E Acoma Dr. #101 • Scottsdale, AZ 85254 businessofficesuitesatkierland@gmail.com • www.azbusinessofficesuites.com continued on page 12


commercialleases

TOP 10 TIPS ON NEGOTIATING YOUR COMMERCIAL LEASE 123RF.com

T

he key to every commercial real estate deal is the negotiation before it. Many moving parts are essential to the final deal. If a tenant or landlord overlooks any one of them, it may be the difference of hundreds or even thousands of dollars over the course of a lease. Even though other important negotiation points can go By Jim Lieberthal, into real estate Cutler Commercial leases, these are my top 10. First: know the competition and get educated. This can be done by conducting searches on CoStar, the main database for commercial real estate). Driving around and noting the real estate signs in an area also produces valuable information. Second: Understand the asking prices and what they really mean. For example, one property may offer their space at a base rent plus electric (gross lease), while another property may offer a base rent plus charging back to the tenant a portion of the property taxes, insurance and maintenance on the property (NNN lease) on a monthly basis. The third property may offer an all inclusive price where the base rent includes electric, property taxes, insurance, etc. (full service lease). Third: Understand the lease. Unlike residential real estate where there is a standard ARMLS lease contract, commercial real estate uses no one particular document. Although some commercial leases use the standard ARMLS lease, most have that form modified to suit each owners needs. Fourth: Understand the different levels of people with whom you are negotiating. Most negotiations are through brokers who ultimately represent the owners. However, sometimes a broker negotiates directly with the owner of the property. Other times, a broker who represents a property may negotiate directly with the potential tenant. Moreover, there are instances where the broker represents both the tenant and the building owner.

Fifth: Know when to bring the right person into the negotiation. When negotiations look like they are at a standstill, a broker needs to understand when it makes sense to bring key players into the mix such as other brokers, contractors or even owners. Sixth: Know how to streamline the negotiation. Time kills deals, and a broker must understand how to keep the momentum going. For instance, when attorneys get involved in reviewing the contracts, it is common to see multiple redline copies going back and forth with the brokers being the facilitators. This process could take weeks or longer. I learned early in my career, when a broker is able to get attorneys on the phone together, many issues can get resolved on that phone call. Seventh: Think outside the box. A good broker needs to have the ability to look at all alternatives when negotiating. There are many ways to skin a cat, and there are many ways to get to the final key points. An effective broker needs to be able to look at different ways to get to the same bottom line. Eighth: Every owner has points that are important to him or her. Some owners like to give free rent in lieu of tenant improvements. Some would rather have higher face rents and give substantial free rent to bring down the effective rate. Some like to give half rent, while others are okay with lower rental rates. An experienced broker knows how to find out what is important to each owner and tenant. Brokers must use

their knowledge to create a win-win for everyone. Ninth: Every dollar counts. What many tenants may not know is negotiating key points may end up saving the tenant hundreds or even thousands over the term of their lease. For example, at lease expiration, if a tenant needs to stay in the suite longer but does not plan to renew, a holdover clause could take effect. A holdover clause states a tenant who stays after the lease could be charged up to 200 percent to 225 percent of the lease rate. A good broker will make sure this number is more in line. By bringing the number down to 125 percent to 150 percent could mean thousands of savings to the tenant. 10th: Know how to mitigate the “what if” scenarios. For example, an experienced broker will make sure there is a CAP on any major repairs for air conditioning units. Most industrial leases state that the tenant is responsible for repairs and/or replacement. Acceptance of this clause could cost the tenant dearly if a unit breaks or needs to be replaced  Jim Lieberthal has invested and worked in real estate since 1997 and commenced his brokerage career with Cutler Commercial in January of 2002. He now specializes in office, industrial leasing and sales in the Scottsdale market. He has completed tens of millions of dollars in sales of commercial buildings and has established a multitude of industrial and office listings consisting of almost 1 million square feet. Contact: 480-529-6400; jlieberthal@cutlercommercial.com. June 2013 Scottsdale Airpark News | 45


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Airparkers, Meet Your Neighbors for Lunch & Networking June 28!

A

rea business folks are invited to a $5 networking lunch this month at Tommy Bahama. The event is presented by the Scottsdale Chamber and open to all.

EVENT DETAILS When: 11:30 a.m.-1 p.m. Friday, June 28 Where: Tommy Bahama, Kierland Commons Cost: Pre-registrants $5 at the door (cash); Day of Event $10 RSVP online at wwwscottsdalechamber.com or call 480-355-2700 for more information. 


1980-2013 • 33 Years of Excellence Scottsdale Ai New Top Prop rpark Award! Best of Cit

Pizza” Voted “Best a iz Ar by the on enix Republic/Pho

Scottsdale Celebs ‘Sizzle’ for Charity

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cottsdale Mayor Jim lane versus the Arizona Cardinals? Boys & Girls Clubs of Greater Scottsdale Chairman Rick Baker versus the Phoenix Mercury? The Phoenix Suns versus the Phoenix Coyotes? Yes! Yes! And Yes! On Thursday, June 20, Sapporo will be closing its doors to welcome summer with its first Scottsdale Sizzle to benefit the Boys & Girls Clubs of Greater Scottsdale. During the 21-and-older event, Sapporo will turn over its hyperpopular hibachi grills to stars from the Phoenix Suns, Phoenix Mercury, Arizona Cardinals and Phoenix Coyotes among other celebrities, as well as Lane and local business leaders, giving each of them the chance to try their hands a cooking mouth-watering menu of pan Asian specialties. The event, which kicks off at 6 p.m., will also feature passed hors d’oeuvres, including Ahi and Avocado Poki, Crispy Chicken Spring Rolls, Lobster and Shrimp Potstickers and Calamari “French Fries,” as well as a selection of handcrafted desserts. Entertainment will be provided by popular local band Whiskey’s Quicker, which features Arizona Republic sports columnist Dan Bickley, playing today’s biggest hits coupled with all-time musical favorites. Beer, wine and a signature “Club Cocktail” are included in the $75 ticket price. Proceeds from the event will benefit the Boys & Girls Clubs of Greater Scottsdale, recent winners of three top honors from the Boys & Girls Clubs of America during its annual convention in Orlando in May. Tickets are limited and available at www.bgcs.org. 

y Search “Best of” Ph , New Times oenix Gazette

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14362 N. Frank Lloyd Wright Blvd. Suite B104 Scottsdale, AZ 85260 Located in the downstairs courtyard of Vision Offices at the corner of FLW and Redfield Rd. June 2013 Scottsdale Airpark News | 47


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48 | Scottsdale Airpark News June 2013


“I am so happy to be doing my banking business with First International Bank and Trust in the Scottsdale Airpark. They are like the small town banks we had years ago where they know their customers by their first names. The Bank has saved us of lot of money in credit card merchant services and the way they run their bank is absolutely awesome. Keep up the good work. ”

AXA Advisors Southwest Awarded as It Expands Reach

ynn Dou Dough ought g en, owner L & J Motor tor Ve Vehicle clee Servi Ser Se ices LLC Many thanks, Lynn Doughten, Services,

Give Yourself A

es!

T

he Scottsdale Airpark’s AXA Advisors Southwest is pleased to announce it has again earned the AXA President’s Trophy Award, given annually by AXA’s national office to select branches nationwide and is based on the firm’s rank and management performance indexes for noteworthy improvement in production growth, associate development, career advancement and expense control. On the heels of this announcement, the busy office is also proud to announce the grand opening of its newest “firm of firms” partner, Southwest Wealth Strategies, LLC, which is focused on to providing innovative and practical financial programs for clients including fee-based asset management and retirement income distribution strategies. The office is located at 7373 N. Scottsdale Road in Scottsdale and will work in partnership with its Airpark team. “In 2008, we developed a unique approach to comprehensive planning with the ‘Firm of Firms’ platform, which allows clients to receive a very high level of support and resources by working with one specific firm – such as Southwest Wealth Strategies – and getting the experience of other firms – including AXA Advisors Southwest itself – within the network to focus on each integral part of financial management,” said Dillan Micus, executive vice president of AXA Advisors Southwest (and Airpark-area resident). Heading up this new office will be Scottsdale resident John Arnold, who will serve as its CEO. Joining Arnold as partners in Southwest Wealth Strategies will be several financial veterans as well as Mark Asher, who until 2011 was best-known as one half of the award-winning sports talk radio duo “Gambo & Ash” for more than a decade. Upon leaving radio in 2011, Asher joined Arnold and his team at AXA Advisors Southwest, quickly rising in the ranks and recently being named the branch’s “Rookie of the Year” as well as among the top 10 percent of new advisors in the AXA system. Asher joins Southwest Wealth Strategies as a partner and director of business development. The firm has eight total full-time team members in its Scottsdale office, two of whom are CFPs, as well as a satellite office and team in Albuquerque. 

We Have Money To Loan

www.firstintlbank.com Scottsdale (Airpark) 7900 E. Raintree Drive Scottsdale, AZ 85260 (Hayden Rd. & Raintree)

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June 2013 Scottsdale Airpark News | 49


Cox Solutions Store Opens Grandly at Scottsdale Promenade

C

ox invited the public to a grand opening celebration on May 18 for its new Solutions Store at the Scottsdale Promenade, on Scottsdale Road and Frank Lloyd Wright Boulevard. Pro Bowler Patrick Peterson from the Arizona Cardinals was onsite to sign autographs and take photos with the first 100 fans. Peterson was joined by Cardinals cheerleaders as well as team mascot Big Red and the Cox Digeez. Guests enjoyed free food, activities for the kids, giveaways, and entered to win prizes such as a 50-inch smart TV, Apple iPad, Xbox 360 + Kinect and Best Buy cards. At the new Solutions Store Cox, customers will receive face-to-face assistance from a Cox Solutions specialist, pay their bill, pick up or drop off equipment and try out new Cox products like Advanced TV Plus with Whole Home DVR. Customers can also now add Verizon Wireless to their current Cox services and receive up to a $100 pre-paid card by mail. Cox Communications is the thirdlargest cable provider and a multiservice broadband communications company serving nearly 3 million residential and business product subscribers in Arizona (a product subscriber represents an individual service purchased by a customer). In metro Phoenix, Cox serves approximately 2.5 million product subscribers. During the past nine years, Cox has topped numerous J.D. Power and Associates’ studies of customer satisfaction, most recently receiving top honors for residential telephone and high-speed Internet, and business data services and has received PC Magazine’s “people’s choice” award for the sixth time. More: www.cox.com/arizona. 

50 | Scottsdale Airpark News June 2013


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Patrons enjoy the Cox Solutions store grand opening celebration at the Scottsdale Promenade on May 18.

with innovative answers to the ever-increasing challenge of rising healthcare costs is one of the most important things we can do to affect your company. That’s why we take the time to get to know your company’s challenges and consult with you to provide the highest-quality, lowest-cost solutions — tailored especially for your business. If you are looking for an advisor who understands the complexities of Employee Benefits and a partner who helps you develop the right financial solutions, call Holmes Murphy — the nation’s 26th-largest* broker.

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52 | Scottsdale Airpark News June 2013

November 2012 Scottsdale Airpark News |

61


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scottsdalehealthcarenews American Telephone provides design, deployment and management of communications solutions for entire states of Arizona and California. • VoIP Communication Systems • Traditional TDM Systems • Hosted Solutions • Telecommuter & Multiple Location Solutions • Unified Communications • Call Center Solutions • Cabling – Voice & Data • Business and Hospitality • Authorized Mitel & NEC distributor System Sales – Service – Installation Since 1984

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Health system affiliation will benefit greater Scottsdale

The health care industry is undergoing many changes brought on by health reform and other economic factors. Scottsdale Healthcare and John C. Lincoln Health Network, like many other health systems across the country, are taking proactive steps to ensure we continue to fulfill our nonprofit missions. Our boards of directors have endorsed a nonbinding letter of intent between Scottsdale Healthcare By Tom Sadvary and John C. President & CEO, Scottsdale Healthcare Lincoln Health Network to form a systemwide affiliation between the two organizations. We believe this is an excellent opportunity to provide accessible, high-quality and cost-effective care for our respective communities. Leaders of both organizations feel strongly that a locally led nonprofit organization is best suited to create a forwardlooking patient- and family-centered health care delivery model focused on quality, satisfaction and improving the health of individuals in the communities we serve. A systemwide affiliation allows our organizations to maintain their community-based roots, with combined resources to invest in programs, services and technology, and to maximize clinical excellence across the continuum of care. Our shared vision is to become a fully integrated, locally controlled world-class health system. The new nonprofit system will be called Scottsdale Lincoln Health Network. We are very cognizant of both organizations’ legacies of local focus and partnerships. Scottsdale Healthcare has a long history of community collaborations—most recently partnering with the Scottsdale Fire Department for purchasing state-of-the-art portable monitors to improve care for heart attack patients. Our commitment to quality and patient

t

Thompson Peak ER Helicopter

satisfaction is unwavering. Scottsdale Healthcare benchmarks itself against the best in the industry, using best practices and evidence-based protocols to measure our performance. Our Virginia G. Piper Cancer Center is a recognized leader in cancer treatment and research, and anchors the city’s Cure Corridor along Shea Boulevard. Scottsdale Healthcare’s Neighborhood Outreach Access to Health (NOAH) clinics serve uninsured families throughout the Northeast Valley, and thousands attend our health screenings and education programs each year. Our military trauma training center not only trains medics for humanitarian and combat missions, it also provides training for local first responders. Investing in new ways to serve the community is vital in this era of health reform. Improving access to care outside the hospital, continued collaboration with community partners and giving patients a more active role in staying healthy are priorities for our future. Our city was born with the pioneer spirit of Chaplain Winfield Scott, and Scottsdale Healthcare was founded in 1962 by forward-thinking community leaders who recognized the importance of a strong, local health care provider. The risks taken to develop the Osborn Medical Center raised a few eyebrows. And the same happened when we look back at building the Shea Medical Center and Thompson Peak Hospital. Scottsdale Healthcare has a history of anticipating community needs and responding to change, whether it was the launch of Medicare in the 1960s or today’s Affordable Care Act. We continue to embrace that pioneer spirit for innovation while maintaining our close ties to the community. I’m extremely proud of the many ways Scottsdale Healthcare has collaborated with the city and community partners, and look forward to many more years of service to greater Scottsdale and the Northeast Valley. 


Scottsdale Healthcare Gets ‘A’ in Safety

S

cottsdale Healthcare Shea Medical Center, Scottsdale Healthcare Osborn Medical Center and Scottsdale Healthcare Thompson Peak Hospital each received an “A” in the latest Hospital Safety Scores released by The Leapfrog Group, a national nonprofit quality improvement organization. Leapfrog graded 2,514 U.S. general hospitals, including 40 in Arizona. Scottsdale Healthcare’s three hospitals were among only 13 in Arizona and nine in the Valley to receive an “A.” Nationally, only 780 hospitals earned an “A,” while 638 received a “B,” 932 received a “C” and the remaining were given a “D” or “F.” Leapfrog releases its Hospital Safety Scores in the spring and fall. Scottsdale Healthcare’s three hospitals each earned an “A” last fall. “Safe, quality, compassionate care is always the top priority at Scottsdale Healthcare,” said Tom Sadvary, president and CEO of the local nonprofit health system. “This recognition further demonstrates how dedicated our physicians and staff members are to putting patients and families and their wellbeing at the center of all they do.” The Hospital Safety Score uses 26 measures of publicly available hospital safety data to produce a single score representing a hospital’s overall success in keeping patients safe from infections, injuries and medical and medication errors. Sources of data include the Centers for Medicare and Medicaid Services and information hospitals voluntarily report to Leapfrog. “Earning an ‘A’ on the Hospital Safety Score demonstrates that these hospitals have exhibited excellence in our national database of patient safety measures,” said Leapfrog President & CEO Leah Binder. Run by employers and other large purchasers of health benefits, Leapfrog strives to make giant “leaps” forward in the safety, quality and affordability of U.S. healthcare by promoting transparency. Its Hospital Safety Scores are posted on www.hospitalsafetyscore.org. 

Place Your

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SCOTTSDALEAIRPARK.COM Do you like what you see?

Coming next month: July is the Technology Issue

The Scottsdale Airpark has always been a popular destination for advancing technology companies. In this issue we focus on some of those Airpark companies making a splash. We’ll also profile the personalities behind the businesses. PLUS: Using webinars as a sales tool.

Contact Us Today to Advertise in the July Issue:

480-348-0343 Ask your account executive how your company can sponsor the upcoming issue. Sponsorship includes: Your logo on the cover of the magazine, a full page ad and a full page of editorial! Ask your account executive for pricing details.

June 2013 Scottsdale Airpark News | 55


Jack McAward

Mike McDaniel, Bill Couch and Jack Zachary

Jack McAward

goodworks

Numerous Airpark and North Scottsdale businesses were among those who donated items to the silent auction.

Golf-Fore-Charity

W

Nets $170K

hat do you get when you combine 200 good-hearted golfers playing two of North Scottsdale’s finest private courses with 300 supporters sitting down to a dinner/auction at Troon Country Club? For the town of Carefree’s Knights of Columbus, Council #11116, the result was a whopping $170,000 to benefit St. Vincent

56 | Scottsdale Airpark News June 2013

de Paul and other local charities. The April 29 fundraiser—which played out at Desert Highlands Country Club as well as Troon—was the organization’s 12th annual Golf-Fore-Charity event. “We had a lot of positive feedback from participants in the golf rounds and the dinner. Everybody thought it was well run,” said Jim McNamara, who spearheaded the event committee along with John Hillins.

Jack McAward

Knights’

Jack McAward

Golf-Fore-Charity participants at Troon Country Club

Attractions included Holes-in-One for cars and $10,000, silent and live auctions, and a $5,000 raffle. Cost was $275 per golfer (foursomes were $1,000), and included an afternoon program for each golfer’s guest featuring a wine tasting, cooking demonstrations and an auction preview. Corporate sponsorships ranged from $1,000 to more than $20,000, and were key to the event’s success, said McNamara.

Fro on live pro in I


outand

Kimberly Hundley

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Sponsors were Gila River Casinos, Desert Storage, U-Haul, Blue Cross Blue Shield of Arizona, Macy’s, Drive Time and Schumacher Mercedes. Among the donated items for the silent and live auctions were vacation properties, airline points, dinners and golf foursomes. The Knights of Columbus is a Catholic fraternal benefits organization headquartered in New Haven, Conn. Carefree’s local council has about 160 members associated with the town’s Our Lady of Joy Catholic Church. Money raised mainly went to St. Vincent de Paul’s campus in downtown Phoenix, which daily helps feed several thousand people who are homeless or in distress. The Carefree fundraiser will definitely be staged next year, according to McNamara. “It’s too successful to stop,” he said with a laugh. Those interested in being involved in next spring’s Golf-Fore-Charity should visit golf-fore-charity.org. 

Guests of golfers enjoyed a wine tasting and cooking demo during the afternoon while club wielders hit the links.

From guitars to vacations, guests bid on a spectrum of goodies during the live auction. The most popular item proved to be a week at a Tuscan villa in Italy, which garnered $9,000.

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44 | Scottsdale Airpark NewsNews November June 2013 Scottsdale Airpark | 57 2012


businessprofile Chad Seaverns (left) and Larry Davis of NFDN

IT Geeks, North Scottsdale’s National Firearms Dealer Network aims to become the Amazon of guns—by bringing Southwest creatives over to the “other side” By Jimmy Magahern

58 | Scottsdale Airpark News June 2013

and Money

A

t the head of the long conference table in what’s dubbed the NFDN Strategy Room, surrounded by elegantly lit display cases of rare handguns and assorted weaponry, National Firearms Dealer Network president Larry Davis pulls up his company’s website on a laptop and displays the home page on a widescreen monitor on the opposite wall. “Let’s pretend that you’re walking into a mall,” he begins, focusing on the arresting splash page image his graphic artists have created. The photo-realistic illustration depicts the sprawling interior of a two-level shopping mall—almost definitely late-1980s Metro Center, circa Bill & Ted’s Excellent Adventure—only all the store signs look like logos from the pages of an NRA magazine.


businessprofile “But your anchor store, instead of being Dillard’s, is Smith & Wesson,” Davis continues. “Next to that is the Colt Store,” he says, clicking on the storefront on the top floor that most definitely would have been Kay Jewelers in ’80s Metro Center. “These [virtual] stores are actually owned by Colt, by Smith & Wesson,” Davis says. “We design and build it for them, but they actually own the stores. So as you go through the mall now, what it does is it gives you a complete shopping experience. You can go into the stores of all these manufacturers, and it’s like walking into Dillard’s.” Except it’s Glock Perfection and Savage Arms whose signs have replaced the Hot Dog on a Stick, and Lotions and Potions. And Winchester and Browning appear in place of Goldwater’s and Dillard’s. Davis, a long-time Scottsdale Airpark pilot who flew for some of the business icons who were instrumental in constructing the Airpark, just sits back and smiles at the richly interactive virtual mall his tight team of 15 employees has created for him. Built to facilitate the quick online transfer of inventory from major firearms dealers to mom-andpop gun stores around the country, the National Firearms Dealer Network bills itself as “The Largest Firearms Mall in the World.” “Pretty neat, huh?” Davis asks, with a smile.

NFDN data center

Creative Design Depending on which side you take in the national gun debate, Davis’ brought-to-life vision of a shopping mall made up entirely of gun stores can strike you as either an apocalyptic scenario or a dream sequence from the ultimate "Rambo" movie. For Davis, an intriguing mix of former Walmart V.P. and card-carrying NRA supporter—a man who quotes Patrick Henry and Sam Walton, often in the same breath—his NFDmall. com is clearly the culmination of a dream to bring his years

of experience as a Walmart executive (among his early achievements, he managed the chain’s first Superstore, in Texas) in service to his love of American weaponry. But what about the rest of the staff at NFDN, like the hipdressed young woman toiling over a splash page for Mossberg autoloading rifles? How did Davis manage to corral some of North Scottsdale’s best creatives into producing top-flight web architecture and graphic design for a product not traditionally in tune with the liberal arts? “You don’t have to be a gun supporter to work here,” Davis insists. “They can hate guns. Some of them, all they like is computers!” “There are people who work here who don’t even own a firearm,” adds sales and marketing vice president Chad Seaverns, who’s taken over control of the laptop. “At the heart of it, we’re really a marketing e-commerce company and we’re working with computers, helping small businesses succeed.” Davis is quick to credit his staff of graphic artists, IT team and call center operators, who have brought this slick web operation to life in a under a year, expanding into an office space connected to Davis’ brick-and-mortar store, US Autoweapons, on Northsight Boulevard, between the Scottsdale Gun Club and the Habanero's Mexican Grill. “I don’t want this story to be about me,” he cautions. “We’ve got a very talented programming department, we’ve got a very talented graphics department. And then,” he says, patting Seaverns’ back, “we’ve got Chad, our Internet guru.” Davis leads a quick tour down the hall, past the room of call center operators eying a bank of monitors that show the locations of NFDN’s 500-plus dealers, all linked into the company’s online inventory of more than $300 million of in-stock firearms and accessories, past John in sales (“He takes care of all of our Facebook and Twitter”), to creative services, where art director Shane Wagoner is busy setting up a shot of a new Browning rifle that’s just come into the shop. Wagoner, who’s worked for close to 30 years in the graphic design field, admits it hasn’t been easy recruiting traditionally June 2013 Scottsdale Airpark News | 59


businessprofile

Art Director Shane Wagoner

The customer-order computer

liberal creative types to design web pages for semi-automatic weapons manufacturers. “It is difficult, yeah, because of the nature of it,” he says. But there’s also something artistically alluring about gun imagery— and enough well-heeled financial backers behind the industry—that has drawn some of today’s best graphic artists to the field.

However ugly one may view our country’s obsession with guns, the websites for Colt and Leupold riflescopes would look beautiful in any creative’s portfolio. “What Shane does is, he’ll sit down with his people here and they’ll try and get the culture in their mind before they do their design work,” Davis says. “And that seems to work.”

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Whatever their motivations, Davis is just happy to have a crack team busy making his ambitious vision come alive. “We used to have a saying over at Walmart,” he says, leading the tour back around to the front door, which is kept tightly locked during business hours. “‘Dream it, do it and fix it.’ I dreamed it, they’re doing it, and we’re all fixing it!” 


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f you blinked, you missed it; the amount of time that the U.S. financial media has spent analyzing the potential fallout from recent events in Europe, not just in Cyprus but in Italy, Spain, Slovenia and elsewhere. At this writing, U.S. markets are up nearly 12 percent year-to-date, either unconcerned or oblivious to the multiple crises developing in the Mediterranean region on economic, political, and military fronts. In Cyprus, the extortion that the Cypriot government agreed to with the European Union—taxing depositors with more than 100,000 Euros at over 30 percent—must ultimately be a Faustian bargain. They may have satiated their creditors for now, but what will they tax, confiscate or steal to make their next payment? More important, how will Cyprus ever again attract another large depositor to its banking sector, estimated to be responsible for nearly 80 percent of Cypriot GDP? Throughout the Mediterranean corridor, capital has fled the regional banks of the most indebted nations and new accounts are practically nonexistent. If Cyprus has just sold its economic soul to pay a single installment to its EU masters, surely the country is bordering on financial and social collapse. Tourism (the other 20 percent of Cyprus’ economy) requires clean streets and beaches, the revenue for which came from banking, so don’t expect the travel plans of foreigners to include stops in Cyprus this summer. Many analysts have questioned whether Cyprus is the teetering First Domino in the eventual and inevitable breakup of the 17-nation union sharing that common currency. In Italy, the many political factions have finally formed a government after February elections left no clear winner, and the cover of The Economist showed a picture of the two frontrunners with the caption, “Send in the Clowns.” The new government is hardly stable, not likely to get necessary reforms passed, and the anti-EU Silvio Berlusconi will surely have a saboteur’s card to play this summer. continued on page 62

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In Spain and Greece, unemployment has recently crept up to a staggering 27 percent— and youth unemployment is estimated to exceed 50 percent in some provinces. Just as a point of reference, U.S. unemployment never exceeded 23 percent during the decade of the Great Depression. Syria, Israeli fighter jets have conducted strikes against suspected WMD sites and groups believed to have them. Historically, whenever Israeli warplanes violate the sovereign airspace of an Arab state, other Arab nations become incensed and tensions in the region escalate. Iran is furiously looking on and doubling down on its longstanding threat to destroy Israel—even as it continues to claim its nuclear ambitions are peaceful and purely for public utility. It was nearly a year ago that Israeli Prime Minister Benjamin Netanyahu said that the window of opportunity for a military deterrent to Iran’s development of a nuclear weapon “can be measured in months, not years,” and many now suspect that Israel will use proof of Iran’s Syrian sponsorship as a pretense for a direct “retaliatory” strike against Iran. Markets around the world are not likely to celebrate such a development. In Germany and Turkey, economic growth has slowed to a barely perceptible crawl, not a good sign for the rest of Europe, which continues to languish between recession and depression. Germans are going to the polls in September to either give Angela Merkel the boot—or more time—neither of which they’re likely to be happy about. Since the EU crisis unfolded, not a single major Eurozone prime minister has been reelected, so her chances are not good. Germans don’t like the bailouts, and a continued downturn in their own economy won’t make them any happier. If a new anti-euro party peels enough votes from the center-right to deny (Merkel) an outright victory, expect her loss to fuel widespread uncertainty and even panic in regional and world markets. If U.S. markets haven’t come to their senses by September, will a Merkel loss finally be the “unthinkable” event that brings them to their senses? Don’t hold your breath. As John Maynard Keynes warned, “Markets can remain irrational longer than you can remain solvent.”  Thomas K. Brueckner, CLTC, is president/CEO of Strategic Asset Conservation in Scottsdale, a conservative wealth management firm with clients in 18 states and 6 countries. He is a 2011 Advisor of the Year national finalist, a radio talk show host, and a mentor to other advisors nationally. He may be reached for comment at go2knight.com.

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advice from weiss June Business Horoscope By Weiss Kelly, PMAFA Whether you’re a small-business owner or have other career aspirations, insights into how the planets influence your work month can help you plan for maximum performance and project success. ARIES 3/21-4/19 June may prove to be a very fortunate month, with a variety of interests, people, social events … and options. Take advantage of the first three weeks or so. Your day-to-day work routine winds down a bit after the 25th, and emphasis shifts to family and home matters. Circle the week of the 17th for making appointments.

well for advertising, marketing and taking time off for what you do best: socializing and connecting easily with others. Your mantra in June is communications. Expect to play a leadership role within a group structure or peer group that brings recognition. Dress your best; image is everything now. You can increase earnings and add clientele.

TAURUS 4/20-5/20 Vitality, energy and fortunate experiences occur early in the month. Your abilities to communicate easily and market your ideas to others is in top form from the 8th to the 23rd. Pick up the phone, run an ad and attend meetings this month, while Jupiter is still in Gemini. Put your ideas into form. Catch the wave of activities in the local area. Expect some short-term travel, and an increase in earnings.

SCORPIO 10/23-11/21 Your Sun is in Gemini most of the month, insisting that you become more flexible in your endeavors. Take a lighter approach and entertain a new perspective. This mental turnaround at what you thought you knew and what you’re learning can be freeing. Saturn (the taskmaster) may still restrict you, but it will pay off by month’s end. Confirm travel arrangements early or expect snafus.

GEMINI 5/21-6/20 Make an extra effort to push yourself and don’t overlook opportunities, no matter how minute. Accent is on finances and a last chance to wrap up a deal. June is favorable for dealing with banks, and savings accounts (after last year’s financial issues, you should have insight). Try to accumulate as much as possible. If you’re thinking about changing jobs or duties, do so before the 27th.

SAGITTARIUS 11/22-12/21 Financial matters that been holding you back in some manner finally move forward, starting with the New Moon on the 8th. You gain clarity and anticipate gains. Interacting and cooperating with others is positive, as is socializing with groups. Litigations work out in your favor, providing they are settled before the 23rd.

CANCER 6/21-7/22 Take care of lingering matters hanging over from May so you can move forward with unfinished projects. Give yourself a “target time” (23rd), and success can be assured at the end of the month. A new cycle begins on the 26th, when you are in for a long haul of lucky breaks. This fortuitous cycle happens every 12 years—a good time to order that business chart. LEO 7/23-8/22 Welcome to a three-week period ideal for reevaluating all that has occurred the last year. Though this is a time of reflection, you can still get out and network and gain a lot of new info on issues relevant to your business. It’s all about who you know and what you learn this month.

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VIRGO 8/23-9/22 June bustles with activities, work events and challenges. You may have to put family demands aside for a while or reschedule appointments. Try to finish a project or wrap up a deal by the Full Moon on the 23rd. You make good headway completing jobs with little interferences. Travel plans should be confirmed, pronto! LIBRA 9/23-10/22 New Moon on the 8th bodes

CAPRICORN 12/22-1/21 Believe it or not, in spite of the present job crunch, you can expect new openings locally or within your profession. Spruce up your resume and get it out. Early June sets the stage for connecting and putting yourself out there at business events. It’s “who you know (or get to know)” that will lead to new options. The Full Moon (23rd) renews your confidence! AQUARIUS 1/22-2/18 The pace picks up with plenty of career/work activity. Keep abreast of what is happening and make yourself known—pass out cards and attend every event meeting and event. Try to wrap up projects, pending agreements or launch plans before Jupiter bids adieu to this verbal sign of Gemini on the 26th. If not, you’ll have to try harder later. Just do it. PISCES 2/19-3/20 June is a busy month, so get out your planner and write down a three-week agenda of things to do, people to contact and places to go, otherwise you’ll forget (you do that sometimes). A lot of work-related resources are available, providing you research and ask. Keep abreast of what’s happening in your field by attending professional functions before the summer slowdown really kicks in. 

For your business forecast recorded by Weiss on a CD, call 480-600-7424; email weissastro@aol.com.

64 | Scottsdale Airpark News June 2013


foodnews Potbelly Headed for Airpark The sandwich store Potbelly has announced plans to open a locale at 13610 N. Scottsdale Road, Suite 103. Potbelly started in 1977 when a little antique store in Chicago decided to boost business by selling toasted sandwiches right along with their vintage stoves, old books and other knickknacks. Meats and cheeses were sliced in the shop every day and each sandwich was baked individually in an oven. INC Magazine listed Potbelly as one of our nation’s 500 fastest-growing companies and Crain’s listed Potbelly as the eighth fastest growing company in Chicago.

Perk Eatery Profiled on Food TV The popular Airpark breakfast/lunch joint Perk Eatery, 6501 E. Greenway Parkway, was profiled this month in an episode of “Diners, Drive-ins and Dives,” a Food Network show hosted by Guy Fieri. Typically restaurants get quite a boost from exposure on the famed cable channel. More:
www.perkeatery.com.

Acclaimed Chef Takes Reins at Renegade by MOD Michael O’Dowd, the local celeb chef who ran the state’s mostawarded kitchen at Kai for 10 years and most recently remade the menu at District American Kitchen has found a home he can call his very own at 9343 E. Shea Blvd.Teaming up with coowner and entertainment industry veteran Ed LeClere, O’Dowd has recently taken over Renegade by MOD in Scottsdale and has upgraded the new home to fit the feel of his new “MOD” menu. Guests can expect high-energy colors, locally sourced products and a new stage where live entertainment will keep the vivid street vibe going throughout the week.

Zulu Caffe Wins “Best Food” Award Zulu Caffe indulged attendees of the Scottsdale Culinary Festival’s Great Arizona Picnic with seasonally influenced, ingredient-focused cuisine. The cuisine earned the café, which serves brunch and lunch at the Scottsdale Airport, the designation as the 2013 “Best Food” award. Zulu also offers in-flight catering services. More: zulucaffe.com.

Airpark to Get The Habit The Habit Burger Grill will open its fifth and sixth Arizona locations this summer, one of which will be at the Scottsdale Promenade in the space formerly occupied by Baja Fresh (the chain announced in April it would close all its Phoenix-area restaurants). Phoenix continues to be a positive growth market for Californiabased The Habit, with four successful locations around the Valley opened in the past two years. The fifth location will open in Paradise Valley at 4575 E. Cactus Road, followed by the sixth at 16495 N. Scottsdale Road. The Irvine-based concept continues to grow with over 60 locations in California as well as two restaurants in Utah. The first location in Tempe opened in May 2011. During the previous grand opening events, The Habit Burger Grill raised thousands of dollars for various local charities including The Boys and Girls Club, Phoenix Children’s Hospital, MDA, and more. The Habit will continue doing their part with the new locations as well, partnering with charities and organizations in the local community and donating 100 percent of the money raised at these pre-opening events. “We are excited to continue our growth in Arizona with our newest locations here in Phoenix,” says Russ Bendel, President and CEO of Habit Restaurants. “These two restaurants will give even more people a new ‘Habit’ worth repeating.” The Habit signature Charburger is priced at $2.95. The Habit also serves char-grilled sandwiches including fresh albacore tuna, chicken, and tri-tip, specialty salads tossed to order, onion rings, sweet potato fries and a variety of hand-blended shakes and malts. The Habit is best known for the made-to-order “Charburgers” grilled over an open flame, and friendly, inviting service. The Habit will soon be offering online ordering as another way to better serve guests. Over 40 years ago, The Habit opened in Santa Barbara, Calif. Soon after, 16-year old Brent Reichard got his first job flipping burgers there, and a few years later he and his brother Bruce made the life-changing decision to buy it. Through hard work and dedication The Habit has grown a lot since then, but remains focused on one simple philosophy: always deliver high quality food and great service at reasonable prices. More: www.habitburger.com.

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June 2013 Scottsdale Airpark News | 65


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Emotional Intelligence Training Improves Customer Experience By Favor Larson and Dr. Ron J. Bonnstetter, TTI Ltd.

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sk your front-line staff about their crankiest customer experiences, and you’ll likely be met with story after story of seemingly irrational behavior. Your Favor Larson grouchiest customers are upset because they have a problem. They haven’t received a return phone call. They can’t download a file stored on your website. They believe the Dr. Ron J. invoice you sent them is Bonnstetter inaccurate. By the time they’ve reached out to your company with a phone call, their frustration has compounded and every experience, even being momentarily placed on hold, is considered an insult. The manner your front-

liners communicate with these customers is what can turn a distressed client into your next brand evangelist, and the success of this lies in emotional intelligence training. What is EQ? Emotional intelligence, also referred to as EQ, is the ability to sense, understand and effectively apply the power and acumen of your emotions and the emotions of others in order to facilitate higher levels of collaboration and productivity. Understanding the emotions of others is key for any of your staff members who communicate directly with customers. By involving your service staff in EQ training, your employees will develop the skills and knowledge to better understand your customers, how to manage their expectations and ultimately meet their needs.

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66 | Scottsdale Airpark News June 2013

There are five dimensions of emotional intelligence: self-awareness, self-regulation, motivation, empathy and social skills. • Self-Awareness – the ability to recognize and understand your moods, emotions and drives, as well as their effect on others.

Self-Regulation – the ability to control or redirect disruptive impulses and moods, and the propensity to suspend judgment to think before acting.

Motivation – a passion to work for reasons that go beyond money or status and a propensity to pursue goals with energy and persistence.

Empathy – the ability to understand the emotional makeup of other people.

Social Skills – a proficiency in managing relationships and building networks.

Raising Awareness The first step to understanding self and others is to know the brain anatomy of EQ. Information from our senses as well as our thoughts are first sent to a small walnut-shaped structure called the thalamus. The thalamus treats information from the outside world, thoughts and even fantasies in the same way. It does not differentiate fact from fiction. When the next phase of logical processing is hampered by stress or lack of EQ, instinct takes over, limiting our actions to flight, fight or freeze responses. Without proactive responses to these stressors, we also see an immediate spike in the hormone cortisol. The release of cortisol can flood our body and impact decision-making ability for several hours. It’s easy to see the connection between EQ and customer service. When your staff is better equipped to understand their own emotions, they can more effectively temper their reactions to deal with the issues of the customer. Likewise, being able to better understand customers’ emotions will help them see through the clouds of reaction and approach each problem more clearly. Studies by the Consortium for Research on Emotional Intelligence in Organizations have shown salespeople and customer services agents who have undergone EQ training develop more accounts, have higher sales, deliver strong customer service and realize better customer retention than those who have not.  Favor Larson is senior business services consultant for TTI Success Insights. Dr. Ron J. Bonnstetter is senior vice president of research and development for Target Training International Ltd. TTI is based in the Scottsdale Airpark at 17785 N. Pacesetter Way. More ttiresearch.com, www.ttisuccessinsights.com.


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June 2013 Scottsdale Airpark News | 67


businessdirectory

Scottsdale Airpark News is offering "summer" advertising specials. Call or email for more details. 480-991-9057 x2 or advertising@scottsdaleairpark.com ACCOUNTing/CPA’s

Free Phon e Quotes

Phone: 480-897-4400 • www.cervantescpa.com

aIRCRAFT BROKER

attorneys

(CONT...)

WC Aeronautical

Joe Dan Higgins Scottsdale, AZ Decades of experience with honesty and integrity Phone: 480-560-0568 • www.wcallc.com

APPAREL

Hymson Goldstein & Pantiliat, PLLC 16427 North Scottsdale Rd., Suite 300 Scottsdale, Arizona 85254 Phone: 480-991-9077 www.scottsdale-lawyer.com

“Helping our Clients Save Taxes and Plan for the Future since 1991” G. Wayne Neill CPA/PFS, CFP 10751 N. Frank Lloyd Wright Blvd., Suite 103 Scottsdale, AZ 85259 Phone: 480-922-9268 Email: neillw@ceteranetworks.com Website: neillnetwork.com Specializing in Individual Income Taxes and Financial Planning

Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848 www.sunstateprint.com

APPAREL - GOLF/ CORPORATE

Randy Nussbaum, Gregory P. Gillis, Dean M. Dinner 14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 Phone: 480-609-0011 Fax: 480-609-0016 www.ngdlaw.com

DIRECT FROM THE MANUFACTURER NO MIDDLEMAN...SAVE $$$

14555 N. Scottsdale Rd., Suite 340 Scottsdale, AZ 85254 Phone: 480-948-1711 Fax: 480-951-3887 www.warfieldcpas.com

Golf shirts**Polo shirts**Outerwear. Uniforms, Golf Tournaments, Staff (Small Minimums - Embroidery) Call for an appointment 480-922-5646 or e-mail: kim@heritagecross.com

Advertising agencies attorneys

15849 N 71st St., Suite 100 Scottsdale, Arizona 85254 Phone: 480-675-4776 Most initial conferences are free of charge *Bankruptcy*Business Law*Civil Litigation *Real Estate Law*Estate Planning

attorneys/ BANKRUPTCY

Family Law & Mediation \\

7830 E. Redfield Rd. #7, Scottsdale, AZ 85260 Phone: 480-699-2106 Fax: 480-538-7808 www.xpleomedia.com

68 | Scottsdale Airpark News June 2013

Cindy Best, Attorney 14300 N. Northsight Blvd., Suite 204 Scottsdale, AZ 85260 Phone: 480-219-2433 www.bestlawaz.com

HYMSON GOLDSTEIN & PANTILIAT, PLLC 16427 North Scottsdale Rd., Suite 300 Scottsdale, Arizona 85254 Phone: 480-991-9077 www.scottsdale-lawyer.com


attorneys/ FAMILY LAW

aUTOMOTIVE - BMW SERVICE

Family Law & Mediation Cindy Best, Attorney 14300 N. Northsight Blvd., Suite 204 Scottsdale, AZ 85260 Phone: 480-219-2433 www.bestlawaz.com

Randy Nussbaum, Dean M. Dinner 14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 Phone: 480-609-0011 Fax: 480-609-0016 www.ngdlaw.com

15650 N. Northsight, Suite 3 Scottsdale, AZ 85260 Phone: 480-922-1068 Email: bmwpitcrew@ultimateautoworks.com

AUTOMOTIVE LUXURY DEALER

ASK ABOUT

0% APR ON ALL

attorneys/ COMMERCIAL LITIGATION

NEW 2013 MODELS*~ 7901 E. Frank Lloyd Wright Blvd. Scottsdale, AZ 85260 Phone: 888-243-0397 www.earnhardtcadillac.com

HYMSON GOLDSTEIN & $ PLLC PANTILIAT,

299

16427 North Scottsdale Rd., Suite 300 36 MOS LEASE (1) Scottsdale, Arizona 85254 Phone: 480-991-9077 www.scottsdale-lawyer.com

Randy Nussbaum, Gregory P. Gillis, Dean M. Dinner 14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 Phone: 480-609-0011 Fax: 480-609-0016 www.ngdlaw.com

MSRP $75,550

Robert A. Parsons NAV, CD, PW/PL, DVD, Automatic rparsons@patentsavers.com #C20036 | 2WD NEWGoltry 2012 CADILLAC Michael W.

ESCALADE

0% APR

PW/PL, Cruise, CD, NAV AV ##C30060 | 2WD, MSRP $44,995

NEW 2013 2 CADILLAC CADILLA

XTS SEDAN

7105 N 51st Ave. Suite 2 Glendale, AZ 85301 Phone: 623-328-5375 Email: lanette@glastek.com Glastek.com

$

100

HYMSON GOLDSTEIN & attorneys/ PERSONAL INJURY 8245 8245E. E.Butherus ButherusDr. Dr. PANTILIAT, PLLC #1 Cadillac Dealer inScottsdale, ArizonaAZ Scottsdale, AZ 85260 85260

16427 North Scottsdale Rd., Suite 300 Phone: 480-951-4054 Formerly Legends Cadillac Phone: 480-951-4054 Scottsdale, Arizona 85254 www.raycocarserviceaz.net www.raycocarserviceaz.net Phone: 480-991-9077 888.243.0397 | www.earnhardtcadillac.com www.legalcounselors.com

7901 E. Frank Lloyd Wright Blvd., Scottsdale AZ 85260

BANKING/SAVINGS/LOANS

All prices plus tax, title, license & $489 doc fee, on approved credit, less factory rebates & Earnhardt discounts. * 0% APR, on approved credit, up to 60 months, term varies by model. Not good with any other advertised offers. Exp 04/30/13. Leases with $0 security deposit, on approved credit, an extra fee may be imposed at lease end, (1-2) 36 mos terms.

(1) $2199 due at lease signing, $1,265 cash/trade down (2) $4,199 due at signing, $1,265 cash/trade down AUDIO/VIDEO - HOME THEATER

HYMSON GOLDSTEIN & PANTILIAT, PLLC 16427 North Scottsdale Rd., Suite 300 Scottsdale, Arizona 85254 Phone: 480-991-9077 www.scottsdale-lawyer.com

High-End Audio – Luxury Cinema Complete Home Automation

15507TRADEMARK N. Scottsdale Road, Ste. 135 ATTORNEYS/ LAW

Randy 14850 N. Scottsdale Rd., Suite 450 ATTORNEYS/ESTATE PLANNING Scottsdale, AZ 85254 AND PROBATE Phone: 480-609-0011 Fax: 480-609-0016 www.ngdlaw.com

Scottsdale, AZ 85254 Phone: 480-403-0011 • Email: mike@lmche.com www.lmche.com

AUTOMOTIVE - BMW SERVICE Robert A. Parsons rparsons@patentsavers.com

7333 E. Butherus Dr., Suite 100-B Scottsdale, AZ 85260 Phone: 480-443-0000 www.airportautocare.com

businessdirectory

$12,0M0SR0P

mgoltry@patentsavers.com INJURY ATTORNEYS/PERSONAL AUTOSERVICE/ SERVICE/REPAIR aUTO REPAIR(CONT.) OFF 15615 North 71st Street, Suite 106 SK ! A T Scottsdale, AZ 85254 ABOU Phone: 480-991-3435 with the purchase of New Cadillac. Fax: 480-991-3563 WORLD CLASS SERVICE - THAT AIN’T “NO BULL!” Website: www.patentsavers.com

ATTORNEYS/CONSTRUCTION LAW attorneys/ ESTATE PLANNING AND PROBATE

Gregory P. Gillis, Dominica J. Minore Randy Nussbaum, Dean M. Dinner 14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 Phone: 480-609-0011 Fax: 480-609-0016 Nussbaum, David A. McCarville www.ngdlaw.com

ATS 2.5L

63,550

ATTORNEYS/ COMMERCIAL LITIGATION

Randy Nussbaum, Gregory P. Gillis,

ASK ABOUT

$

attorneys/ CONSTRUCTION LAW

Gregory P. Gillis, Randy Nussbaum, Dean M. Dinner 14850 N. Scottsdale Rd., Suite 450 Dean M. Dinner 14850 N. ScottsdaleScottsdale, Rd., SuiteAZ 45085254 Phone: 480-609-0011 Scottsdale, AZ 85254 Fax: 480-609-0016 Phone: 480-609-0011 www.ngdlaw.com Fax: 480-609-0016 www.ngdlaw.com

AUTO GLASS 36 MOS LEASE EASE (2)

Auto, o,, CD,, PW/PL,, Cruise,, AM/FM CD attorneys/ PATENT LAW #C30455 0455 | 2WD | MSRP $33,990

NEW EW 2013 CADILLAC

399

$

businessdirectory

attorneys/ BANKRUPTCY (CONT...)

BANKING/SAVINGS/LOANS

Rick Shaw, Regional Director 17470 N. Pacesetter Way, Suite 219 Scottsdale, AZ 85255 Main: 480-305-2145 Fax: 480-305-2146 Email: rick.s@bank34online.com www.bank34online.com Rick Shaw, Regional Director 17470 N. Pacesetter Way, Suite 219 Scottsdale, AZ 85255 Main: 480-305-2145 Fax: 480-305-2146 Email: rick.s@bank34online.com www.bank34online.com

Michael W. Goltry mgoltry@patentsavers.com David Harowitz 14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 Phone: 480-609-0011 Fax: 480-609-0016 www.ngdlaw.com

ATTORNEYS/FAMILY LAW

Family Law & Mediation

15615 North 71st Street, Suite 106 Scottsdale, 85254 Suite 3 15650 N. AZ Northsight, AZ 85260 Phone:Scottsdale, 480-991-3435 Phone: 480-922-1068 Fax: 480-991-3563 Email: bmwpitcrew@ultimateautoworks.com Website: www.patentsavers.com

AUTOMOTIVE LUXURY DEALER

Scottsdale: 6232 N. 32nd St. • 16277 N. Greenway-Hayden Loop 22841 N. 19th Ave. • 7401 E. Camelback Rd. Phone: 602-912-5500 Scottsdale: www.ffb.com 6232 N. 32nd St. • 16277 N. Greenway-Hayden Loop

22841 N. 19th Ave. • 7401 E. Camelback Rd. Phone:Scottsdale 602-912-5500 Airpark News June 2013 www.ffb.com

| 69


BANKING/SAVINGS/LOANS (CONT...)

14287 N. 87th St., Suite 123 Phone: 480-609-0055 Fax: 480-609-8958 www.pinnaclebankaz.com

businessdirectory

businessdirectory

Scottsdale, AZ 85258 Phone: 480-305-1175 Fax: 480-305-1176 Email: kevers@farmersagent.com

Can’t Qualify for a Conventional Loan? WE CAN HELP! Residential • Commercial 480-466-7020 14301 N. 87th St., Suite 212 Scottsdale, AZ 85260 jim@delmar-financial.com dennis@delmar-financial.com License #MB0919350

BUSINESS INSURANCE

CATERING CATERING

CHIROPRACTIC CARE COMMERCIAL LANDSCAPING

BUSINESS/COMPUTER TRAINING

Phoenix: 21705Phoenix: N. 19th Ave. SCC Business 21705 N. 19th Institute Ave. Phone: 623-581-DELI(3354) 14350 N. 87th St., Suite 185 Phone: 623-581-DELI(3354) We Deliver & Offering Catering Scottsdale, AZ 85260 Too! We Deliver & Offering Catering Too! www.RinaldisDeli.com Phone: 480-425-6910 www.RinaldisDeli.com Fax: 480-425-6901 CHILD CAREwww.sccbi.com

BUSINESS CONSULTING

15040 N. Northsight, Suite 204 6440 E. Greenway Pkwy., Scottsdale, AZ 85254 Scottsdale, AZClub 85260- Scottsdale Phone: 480-368-1711 The Business Wealth Phone: 480-398-7700 www.scottsdalelearningcenters.com 5434 E Lincoln Dr. #15 Email: Paradise chefnick@twistedrosewinery.com Valley, AZ 85253 twistedrosewinery.com Phone: 480-951-4988 Fax 480-998-3724

BUSINESS INSURANCE

14362 N. Frank Lloyd Wright Blvd., Suite B104 Scottsdale, AZ 85260 Phone: 480-477-6361 Karen L. Evers,www.cafenorthaz.com Agency Owner/Insurance Consultant

8687 E. Via De Ventura #218 CHARITIESScottsdale, AZ 85258 Phone: 480-305-1175 Fax: 480-305-1176 Email: kevers@farmersagent.com

CATERING

Experts in the Sale and Purchase of Aviation Businesses Jim Afinowich Phone: 480-421-9680 www.fbosales.com

GAL PALS

Fighting Ovarian Cancer with TEAL (Teach Early and Live) Scottsdale: Accepting Donations for Non-Profit 16211 N. Scottsdale Rd. #4 Phone: 480-607-DELI(3354)

Nancy Twedt/Mike Esses 15401 N. 63rd St., Scottsdale, AZ 85254 Phoenix: Phone: 21705 480-991-0731 N. 19th Ave. uniquelytwedt@yahoo.com Phone: 623-581-DELI(3354) esses47@hotmail.com

CHILD CARE

CHILD CARE

13831 N. 94th 94th St., St., Scottsdale, Scottsdale, AZ AZ 85260 85260 13831 N. Phone: Phone: 480-860-9500 480-860-9500 6440 E. Greenway Greenway Pkwy., Pkwy., Scottsdale, Scottsdale, AZ 6440 E. AZ 85254 85254 Phone: Phone: 480-368-1711 480-368-1711 www.scottsdalelearningcenters.com www.scottsdalelearningcenters.com

70 | Scottsdale Airpark News June 2013

10320 W. McDowell Rd., Bldg J-1033, Avondale

18325 N. Allied Way #205, Phx (Scottsdale Rd & 101) Phone: 623-734-7817 2060 W. Whispering Wind Dr. #264-2, Phoenix COMMERCIAL LENDING www.chirofitplus.com 10320 W. McDowell Rd., Bldg J-1033, Avondale Phone: 623-734-7817 COMMERCIAL CLEANING & www.chirofitplus.com

COMMERCIAL CLEANING & STAFFING Rick Shaw, Regional Director 17470 N. Pacesetter Way, Suite 219 14415 N 73rd Scottsdale, AZStreet 85255Ste 110 Scottsdale, 85260 Main: 480-305-2145 Fax:AZ 480-305-2146 (480) 447-3502 Email: rick.s@bank34online.com www.desertislandsvc.com 14415 N 73rd Street Ste 110 www.bank34online.com email: info@desertislandsvc.com Scottsdale, AZ 85260 (480) 447-3502 www.desertislandsvc.com email: info@desertislandsvc.com

Winfield Professional COMMERCIAL/RESIDENTIAL Services, LLC GLASS WORKS Commercial Cleaning Services Greg Winfield - 480-824-8835 chandler876543@aol.com

COMMERCIAL/RESIDENTIAL GLASS WORKS 14427 N. 73rd Street, Scottsdale, AZ 85260 Phone: 480-947-5545 Fax: 480-315-1336 www.troonglass.com

COMMERCIAL LANDSCAPING

We Deliver & Offering Catering Too! www.RinaldisDeli.com

We get businesses sold To learn how you can get top dollar for your company, call Jim Afinowich Phone: 480-421-9789 www.foxfin.com #1 Ranking Arizona 11 Straight Years!

Taking Care of Your Landscaping Needs 25847 N. 19th Ave.Phoenix, AZ 85085 Phone: 18325 N. Allied Way623-879-7547 #205, Phx (Scottsdale Rd & 101) www.pocklandscapesolutions.com 2060 W. Whispering Wind Dr. #264-2, Phoenix

STAFFING

13831 N. 94th St., Scottsdale, AZ 85260 Phone: 480-860-9500

78 | Scottsdale Airpark News November 2012

Donation Dro Donate your c to help ou Portion Wound For la we will ar For Qu 16000 N. 80th St., COMMERCIAL Phon Fax www.fea

COMPUTERS/

Phone: 480-607-DELI(3354)

78 | Scottsdale Airpark News November 2012

BUSINESS SALE

CHIROPRACTIC CARE

Scottsdale: Scottsdale: 16211 N. Scottsdale Rd. #4 16211 N. Scottsdale Rd. #4 Phone: 480-607-DELI(3354)

www.scottsdalebusinesswealthclub.com

Karen L. Evers, Agency Owner/Insurance Consultant 8687 E. Via De Ventura #218 Scottsdale, AZ 85258 Phone: 480-305-1175 Fax: 480-305-1176 Email: kevers@farmersagent.com

Feature

14427 N. 73rd Street, Scottsdale, AZ 85260 Phone: 480-947-5545 Fax: 480-315-1336 www.troonglass.com

14427 N. 73rd Street, Scottsdale, AZ 85260 Phone: 480-947-5545 Fax: 480-315-1336 www.troonglass.com

COMMERCIAL HVAC

Can’t Qualify f WE

Residen 4 14301 N 8151 E. E Scott Scott jim@del Phon dennis@d Email Licen ww

COMPUTER & CONSTRUCTIO RECYCLING

Feature M

ARRANGE PICKU COMPUTER OR ELE 7750 E. G 20 Yea 16000 N. 80th St Scott Phon Phon www.fea Fax www COMPUTERS -

Feature M

HIGH EN COMPUT

16000 N Scott Phon Fax www.fea

COMPUTER DO FOR OUR TRO

Feature M

Donation Dro Donate your c to help ou Portion Wounde For la we will arr For Qu 16000 N. 80th St., S Phon Fax www.fea

COMPUTERS/W Taking Care of Your Landscaping Needs 25847 N. 19th Ave.Phoenix, AZ 85085 Phone: 623-879-7547 www.pocklandscapesolutions.com 1st inspection and tune up 1 unit at no charge.

Our greatest compliment is your referral 1856 E. 6th Street COMMERCIAL Tempe, LENDING AZ 85281 Phone: 480-584-3226 PetersonAC.com

8151 E. E Scott Phon Email: ww

COMMERCIAL LANDSCAPING

CONSTRUCTIO

Rick Shaw, Regional Director 17470 N. Pacesetter Way, Suite 219 Scottsdale, AZ 85255 Main: 480-305-2145 Fax: 480-305-2146 Email: rick.s@bank34online.com Taking Care of Your Landscaping Needs www.bank34online.com

25847 N. 19th Ave.Phoenix, AZ 85085 Phone: 623-879-7547 www.pocklandscapesolutions.com

7750 E. G Scott Phon Fax www


Rick Shaw, Regional Director 17470 N. Pacesetter Way, Suite 219 Scottsdale, AZ 85255 Main: 480-305-2145 Fax: 480-305-2146 Email: rick.s@bank34online.com www.bank34online.com

Can’t Qualify for a Conventional Loan? WE CAN HELP! Residential • Commercial 480-466-7020 14301 N. 87th St., Suite 212 Scottsdale, AZ 85260 jim@delmar-financial.com dennis@delmar-financial.com License #MB0919350

COMPUTER & ELECTRONIC RECYCLING

COMPUTERS/WEB SITES/EMAILS

DENTAL/ENDODONTICS

Thomas V. McClammy, D.M.D, M.S. Shawn R. Anderson, D.D.S., M.S.D. 8765 E. Bell Rd., Suite 213 Scottsdale, AZ 85260 Phone: 480-731-3636 • Fax: 480-731-3637 www.nsendodontics.com

8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260 Phone: 480-315-8040 Email: info@vuria.com www.vuria.com

CONcierge Services

DIRECT MAIL SERVICES

Complete Lettershop Services Fullfillment • Lists • Discounted Postage 7650 E. Redfield Rd., Suite D-6, Scottsdale, AZ 85260 Phone: 480-483-7677 Email: BUSHLPRS@aol.com www.businesshelpersmailcenter.com

"Out of Town House Checks, Errand Running, Pet Sitting, Plus Whatever Else You Might Need Done!" Located in Scottsdale, AZ - Servicing the East Valley Phone: 480-788-1744 www.abc-az.com

DOORS CONSTRUCTION

Feature Marketing, Inc.

ARRANGE PICKUP OR DROP OFF OF YOUR COMPUTER OR ELECTRONICS TO BE RECYCLED 20 Years in the Airpark 16000 N. 80th St. #D Scottsdale, AZ 85260 Phone: 480-947-9912 www.featuremarketing.com

COMPUTERS - BUSINESS

Feature Marketing, Inc. HIGH END REFURBISHED COMPUTER EQUIPMENT 16000 N. 80th St., Suite D Scottsdale, AZ 85260 Phone: 480-947-9912 Fax: 480-947-5621 www.featuremarketing.com

COMPUTER DONATIONS FOR OUR TROOPS

Feature Marketing, Inc.

Donation Drop Box in front of Office Donate your computers & electronics to help our returning soldiers Portion of sales will go to Wounded Warriors Fund. For larger donations we will arrange pickup at N/C For Questions: call Tom 16000 N. 80th St., Suite D, Scottsdale, AZ 85260 Phone: 480-947-9912 Fax: 480-947-5621 www.featuremarketing.com

businessdirectory

COMMERCIAL LENDING

7750 E. Gelding Dr., Suite 4 Scottsdale, AZ 85260 Phone: 480-991-1993 Fax: 480-991-3004 www.legacyaz.com

7650 E. Gelding Dr., Scottsdale, AZ 85260 Phone: 480-948-4697 www.scottsdalecustom.com

DRY CLEANING

CORPORATE HOUSING CORPORATE HOUSING

Corporate Housing • Vacation Rentals Kierland-NorthScottsdale/Old Town-City Center Desert Ridge-Phoenix/Oro Valley-Tucson Corporate Housing • Vacation Rentals Pacific Beach-San Diego/Del Town-City Mar-San Diego Kierland-NorthScottsdale/Old Center Desert Ridge-Phoenix/Oro Valley-Tucson Phone: 602-672-7552 Email: thestay@thestay.com Phone: 602-672-7552 www.thestay.com Email: thestay@thestay.com www.thestay.com

DOORS “8 locations to serve you!” Donn Frye, CEO 7126 E. Sahuaro Dr., Scottsdale, AZ 85254 Phone: 480-948-2781 Fax: 480-948-2867 7650 E. Gelding Dr., Scottsdale, AZ 85260 prestigecleaners.com Phone: 480-948-4697 www.scottsdalecustom.com

EMPLOYMENT

SD E

Premium Doors & Windows

Scottsdale Dental Excellence Jeffrey D Clark DDS FAGD 8765 8765East EastBell BellRoad, Road, Suite Suite 201 Scottsdale, Scottsdale, AZ 85260 480-585-1853 480-585-1853 www.jclarkdds.com www.jclarkdds.com

Grae

Jim Staud Phone Cell: Fax: Email: jsta www

DOORS – SALES DVD TRANSFERS

DENTAL DENTAL

Cosmetic and Family Dentistry

EMPLOYEE REL

DRY

8175 E. Raintree Dr. #5 Scottsdale, AZ 85260 Phone: 480-443-3151 DVD TRANSFER STATION www.weathershield.com 8880 EAST VIA LINDA #109 SCOTTSDALE, AZ 85258 CLEANING Phone: (480) 607-7788 Fry’s Marketplace Plaza NW Corner of 90th St. & Via Linda www.dvdtransferstation.net

2415 E. Cam Phoe Phone: 602-707www

EMPLOYMENT

DENTAL/ENDODONTICS

Thomas V. McClammy, D.M.D, M.S. Shawn R. Anderson, D.D.S., M.S.D. 8765 E. Bell Rd., Suite 213 Scottsdale, AZ 85260

Donn Frye, CEO June 2013Dr., Scottsdale 7126 E. Sahuaro Scottsdale,Airpark AZ 85254News Phone: 480-948-2781 Fax: 480-948-2867 www.prestigecleaners.com

| 71 EYE CARE

Scotts Phone Fax:


businessdirectory

FINANCIAL SERVICES (CONT...)

Nathalie Potvin, Financial Advisor AAMS®

Psycho Jock Sportswear

Wells Fargo Advisors, LLC 20551 N. Pima Rd., Suite 200 Scottsdale, AZ 85255-9155 Phone: 480-419-2014 Fax: 480-419-2404 Toll Free: 800-453-6737 nathalie.potvin@wfadvisors.com www.wfadvisors.com/nathalie.potvin

Embroidery/Silk Screening

9420 E. Doubletree Ranch Rd., Suite C-101 Scottsdale, AZ 85258 Phone: 480-451-3682 • Fax: 480-451-5850 EMPLOYEE RELOCATION Email: sales@psychojock.com www.psychojock.com

businessdirectory businessdirectory businessdirectory

sdale, AZ 85260 -4697 Scottsdale, AZ 85260 stom.com 0-948-4697 sdale, AZ 85260 lecustom.com -4697 tom.com

EMBROIDERY/SILK SCREENING

EMPLOYEE RELOCATION

EMPLOYEE RELOCATION RELOCATION EMPLOYEE

Jim Staude, General Manager Graebel Movers Phone: 602-447-0200 Jim Staude, General Manager Graebel Movers Cell: 602-284-8555 Phone: 602-447-0200 Jim General Manager Manager Jim Staude, Staude, General Fax: Cell: 602-447-0554 602-284-8555 Phone: 602-447-0200 Phone: 602-447-0200 Email: jstaude@graebel.com Fax: 602-447-0554 Cell: 602-284-8555 Email: jstaude@graebel.com www.graebel.com Fax: 602-447-0554 www.graebel.com Email: Email: jstaude@graebel.com jstaude@graebel.com www.graebel.com www.graebel.com

Your place to go when you need to be fingerprinted FAST and ACCURATELY!

2415E. E.Camelback Camelback Rd., 2415 E. Camelback Rd., Suite 450 2415 Rd.,Suite Suite450 450 Phoenix, AZ AZ 85016 Phoenix, Phoenix, AZ85016 85016 Phone:602-707-1880 602-707-1880 • Fax: 602-707-1889 Phone: ••Fax: Phone: 602-707-1880 Fax:602-707-1889 602-707-1889 www.ledgent.com 2415 E. www.ledgent.com Camelback Rd., Suite 450 www.ledgent.com Phoenix, AZ 85016 EMPLOYMENT & RECRUITING EMPLOYMENT & EMPLOYMENT & RECRUITING RECRUITING Phone: 602-707-1880 • Fax: 602-707-1889 www.ledgent.com

14870 N. Northsight Blvd. #100 Scottsdale, AZ 85260 Phone: 480-922-7776 Email: Info@USAutoweapons.com www.usautoweapons.com

Scottsdale, AZResumes 85260 Offering Video Phone: 480-922-9500 AZBlvd. 85260# 123 14300Scottsdale, N. Northsight Fax: 480-922-9504 Phone: 480-922-9500 Scottsdale, AZ 85260 Fax: 480-922-9504 Phone: 480-922-9500 Scottsdale, AZ 85260 Fax: 480-922-9504 EYE CAREPhone: 480-922-9500 www.gouldstaffing.com EYE CARE Fax: 480-922-9504

GENERAL CONTRACTING

16620 N. Scottsdale Rd., Scottsdale, AZ 85254 Phone: 480-348-9280 Fax: 480-348-9281 www.scottsdalehamptoninnandsuites.com 10101 N. Scottsdale Rd., Scottsdale, AZ 85253 Phone: 480-443-3233 Fax: 480-443-9149 www.scottsdaleshea.hamptoninn.com

Holiday Inn Express Scottsdale North 7350 E. Gold Dust Ave. Scottsdale, AZ 85258 Phone: 480-596-6559 • Fax: 480-596-0554 www.holidayinnexpress.com/scottsdalenort

FINANCIAL SERVICES DR. ANNETTE HANIAN 13840 N. Northsight Blvd. #105,

EYE DR. CARE ANNETTE HANIAN Scottsdale, AZ 85260 Phone: 480-443-1150 13840 N. Northsight Blvd. #105, www.completevisioncare.com Scottsdale, AZ 85260 Phone: 480-443-1150 FINANCIAL SERVICES 13840 N. Northsight Blvd. #105, www.completevisioncare.com Scottsdale, AZ 85260 FINANCIAL SERVICES Phone: 480-443-1150 www.completevisioncare.com Dillan Micus, Executive Vice President 14851 N. SERVICES Scottsdale Rd., Suite 103 FINANCIAL Scottsdale, AZ 85254 Phone: 480-444-3750 • Fax: 480-922-5203 www.axaonline.com

7750 E. Gelding Dr., Suite 4 Scottsdale, AZ 85260 Phone: 480-991-1993 Fax: 480-991-3004 www.legacyaz.com

DR. ANNETTE HANIAN

FER STATION

7-7788 NDA #109 e Plaza Z&85258 Via Linda K SCREENING 7-7788 tation.net e Plaza & Via Linda tation.net

CREENING

CREENING k Sportswear

Silk Screening

anch Rd., Suite C-101 , AZ 85258 • Fax: 480-451-5850 portswear sychojock.com hojock.com Screening

Rd., Suite C-101 ojock.com

FIREARMS SALES & SERVICE

EMPLOYMENT & RECRUITING

A LINDA #109 LE, AZ 85258 STATION 0) 607-7788 tplace#109 Plaza NDA th & Via Linda Z St. 85258 STATION sferstation.net

Screening x: 480-451-5850

HOTELS

We provide pre-employment and licensing fingerprinting in Scottsdale, Arizona.

2867 sdale, AZ 85254 ners.com -2781 2867 ners.com

Rd., Suite C-101 portswear 85258

7650 E. Gelding Dr., Scottsdale, AZ 85260 Phone: 480-948-4697 www.scottsdalecustom.com

15560 N. Frank Lloyd Wright Blvd, Suite B Scottsdale, AZ. 85260 Call 480.860.8446 for Appointment Times www.FingerPrintingScottsdale.com

Dr. #5 ntree Dr. #5 85260 , AZ 85260 Windows -3151 0-443-3151 Dr. #5 ershield.com eld.com

ye, CEO Scottsdale, AZ 85254 EO 0-948-2781 sdale, AZ 85254 948-2867 -2781 ecleaners.com EO

HARDWARE

FINGERPRINTING SCOTTSDALE

EMPLOYMENT

85260 -3151 eld.com

14427 N. 73rd Street, Scottsdale, AZ 85260 Phone: 480-947-5545 Fax: 480-315-1336 www.troonglass.com

FINGERPRINTING

Graebel Movers

EMPLOYMENT EMPLOYMENT EMPLOYMENT

&rsWindows & Windows

GLASS & MIRROR

Dillan Micus, Executive Vice President 14851 N. Scottsdale Rd., Suite 103 Scottsdale, AZ 85254 Phone: 480-444-3750 • Fax: 480-922-5203 Dillan Micus, Vice President “Helping our Executive Clients Save Taxes and www.axaonline.com

14851 PlanN. forScottsdale the Future Rd., sinceSuite 1991”103 Scottsdale, AZ 85254 G. Wayne Neill CPA/PFS, CFP Dillan480-444-3750 Micus, Executive Vice President Phone: • Fax: 480-922-5203 Registered Representative 14851 N. Scottsdale Rd., Suite 103 www.axaonline.com 10751 N. Frank Lloyd Wright Blvd., Suite 103 Scottsdale, AZ 85254 Scottsdale, AZ 85259 Phone: 480-444-3750 • Fax: 480-922-5203 Phone: 480-922-9268 www.axaonline.com Email: neillw@ceteranetworks.com Nathalie Potvin, Financial Advisor AAMS® Website: neillnetwork.com Wells Fargo Advisors, LLC 20551 N. Pima Rd., Suite 200 Specializing in Financial Planning, Investments Scottsdale, AZ 85255-9155 and Insurance Phone: 480-419-2014

Nathalie Potvin, Advisor AAMS Fax:Financial 480-419-2404 72 | Scottsdale Airpark News June 2013 Toll Free: 800-453-6737

®

Wells Fargo Advisors, LLC nathalie.potvin@wfadvisors.com 20551 N. Pima Rd., Suite 200 www.wfadvisors.com/nathalie.potvin Nathalie Potvin, Financial Advisor AAMS® Scottsdale, AZ 85255-9155 Wells Fargo480-419-2014 Advisors, LLC Phone: 20551 N. Pima Rd., Suite 200

FOR ALL YOUR PAINTING & CONSTRUCTION NEEDS PLEASE CALL FOR A FREE ESTIMATE Phone: 602-843-6400 Fax: 602-978-1200 Email: info@silveradopainting.com www.silveradopainting.com

Rachel Jones, Director of Sales 17010 N. Scottsdale Rd., Scottsdale, AZ 85255 Phone: 480-922-8400 Fax: 480-419-8163 www.marriott.com/phxcn

16770 N. Perimeter Dr., Scottsdale, AZ 85260 Phone: 480-502-3836 www.scottsdalemarriott.com


Karen L. Evers, Agency Owner/Insurance Consultant 8687 E. Via De Ventura #218 Scottsdale, AZ 85258 Phone: 480-305-1175 LOCKSMITHS Fax: 480-305-1176 Email: kevers@farmersagent.com

LOCKSMITHS

INVESTIGATIVE/SECURITY

The Mohr 8151 E.Investigative Evans Road, Suite 2 Group 16630 N. Scottsdale Rd., Scottsdale, AZ 85254 Phone: 480-998-9211 • Fax: 480-607-2893 www.sleepinnscottsdale.com

GregoryScottsdale, Mohr, Managing AZ 85260Director 6501 E. Phone: Greenway Pkwy., Suite 103 480-315-8040 Scottsdale, AZ 85254 Email: info@vuria.com Phone: 602-620-3851 www.vuria.com Fax: 480-998-3239 Email: gmohrpi@cox.net www.tmigpi.com

JEWELRY JEWELRY

7755E.E.Redfield Redfield Rd., Rd., Suite 7755 Suite300 300 Scottsdale, AZ Scottsdale, AZ 85260 85260 Phone: 480-596-9700 Phone: 480-596-9700 www.pinnaclelock.com www.pinnaclelock.com

MAILING LISTS & SERVICES MAILING LISTS & SERVICES

businessdirectory

HOTELS (CONT ...)

• Business Class High Speed Internet • Business Phone Lines • Hosted VoIP, • SIP Trunking • MPLS • Local • Long Distance • Conferencing 16211 N. MARKETING Scottsdale Rd. A6A(CONT...) Suite 401 INTERNET Scottsdale, AZ 85254 Phone: 480-656-4655 www.comsourcecommunications.com

Lisa Pl P. Scottsda Phon www.wom

North Scottsd

7330 N. Pima Rd., Scottsdale, AZ 85258 Phone: 480-948-3800 www.daysinnscottsdale.com

Desert Village Desert Village

23233N. N. Pima Pima Rd., 23233 Rd., Suite Suite109, 109, Scottsdale, AZ Scottsdale, AZ85255 85255 Phone: 480-515-1200 Phone: 480-515-1200

Ahwatukee TownCenter Center Ahwatukee Town 4843 E. Ray Rd., Rd., Ahwatukee, AZ Ahwatukee, AZ85044 85044 Phone: 480-598-0306 Phone: 480-598-0306

Corporate Housing • Vacation Rentals Kierland-NorthScottsdale/Old Town-City Center Desert Ridge-Phoenix/Oro Valley-Tucson Pacific Beach-San Diego/Del Mar-San Diego Phone: 602-672-7552 Email: thestay@thestay.com www.thestay.com

Complete Lettershop Services Fullfillment • Lists • Discounted Postage Complete Lettershop Services 7650 E. Redfield Rd., Suite D-6, Fullfillment • Lists • Discounted Scottsdale, AZ 85260 Postage 7650Phone: E. Redfield Rd., Suite D-6, 480-483-7677 Scottsdale, AZ 85260 Email: BUSHLPRS@aol.com Phone: 480-483-7677 www.businesshelpersmailcenter.com Email: BUSHLPRS@aol.com www.businesshelpersmailcenter.com

13845 N. Scottsdale Rd. Scottsdale, AZ 85254 Phone: 480-948-6677 Taking Care of Your Landscaping Needs www.OpusArtofJewelry.com 25847 N. 19th Ave., Phoenix, AZ 85085 Phone: 623-879-7547 LANDSCAPING www.pocklandscapesolutions.com

Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 Phone: 480-970-4148 Tim Fitzgerald, President 480-481-9848 7689 Fax: E. Paradise Lane, Suite 8 www.sunstateprint.com Scottsdale, AZ 85260 Phone: 480-970-4148 MOBILE APPS Fax: 480-481-9848 www.sunstateprint.com

INTERNET MARKETING

13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 Fax: 480-659-9180 www.tempocreative.com

Taking Care of Your Landscaping Needs 25847 N. 19th Ave., Phoenix, AZ 85085 Phone: 623-879-7547 Karen L. Evers, Agency Owner/Insurance Consultant www.pocklandscapesolutions.com 8687 E. Via De Ventura #218 Scottsdale, AZ 85258 Phone: 480-305-1175 Fax: 480-305-1176 Email: kevers@farmersagent.com

LYMPHATIC MASSAGE 7706 E. Acoma Dr. #3

Scottsdale, AZ 85260 Phone: 480-948-4485 • Fax: 480-948-7458 Email: contact@azmetroscapes.com www.azmetroscapes.com

Nancy Wakely 8149 E. Evans Rd. #C-05 Scottsdale, AZ 85260 Phone: 480-560-1600 Email: nw@lymphatichealingcenter.com www.lymphatichealingcenter.com

Mary B. A

6636 E. Scotts Phon Fax Email: office@m www.mary 1st

MEDICAL

LIFE INSURANCE

Karen L. Evers, Agency Owner/Insurance Consultant 8687 E. Via De Ventura #218 Scottsdale, AZ 85258 Phone: 480-305-1175 Fax: 480-305-1176 Email: kevers@farmersagent.com

NURSING CARE

LANDSCAPING

14255 N. 87th St., Scottsdale, AZ 85260 Phone: 480-922-6500 www.scottsdalewingate.com

INSURANCE

COME JOIN US Our great networkin Wednesday of th I-HOP locate Contact Randy H or Cliff Gai

8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260 Phone: 480-315-8040 Email: info@vuria.com www.vuria.com

OFFICE EQUIP

15757 N. 78th Street, Suite A NETWORKING ORGANIZATIONS Scottsdale, AZ 85260 Phone: 602-265-9000 Fax: 602-528-1901 Email: infoarizonabalance@gmail.com arizonabalance.com

14202 N. Sco Scotts Phon www.cart

NORTH

SCOTTSDALE

Raintree & 87th Phon www.cart

MEDICAL - PHYSICAL THERAPY

Chamber of Commerce

14301 North 87th Street, Suite 110 Scottsdale, AZ 85260 Phone: 480-889-8987 • Fax: 480-998-3959 Neck and Back Pain Specialists www.northscottsdalechamber.org 9377 E. Bell Rd #101 Scottsdale, AZ 85260 480-513-4801 Fax: 480-513-4867 jbagshaw@biaofscottsdale.com www.biaofscottsdale.com

November 2012

June 2013 Scottsdale Airpark News | 73


naging Director Pkwy., Suite 103 AZ 85254 620-3851 98-3239 pi@cox.net gpi.com

Mergers and Acquisitions

To learn

Jim Afinowich MAILING LISTS & SERVICES Phone: 480-421-9789 www.foxfin.com #1 Ranking Arizona 11 Straight Years!

MOTORCYCLES

Complete Lettershop Services Fullfillment • Lists • Discounted Postage 7650 E. Redfield Rd., Suite D-6, Scottsdale, AZ 85260 Phone: 480-483-7677 Email: BUSHLPRS@aol.com www.businesshelpersmailcenter.com

Rd., Suite 109, AZ 85255 515-1200

own Center

ay Rd., AZ 85044 598-0306

7755 E. Redfield Rd., Suite 300 Scottsdale, AZ 85260 We get businesses sold Phone: 480-596-9700 how you can get top dollar for your company, www.pinnaclelock.com

Harley-Davidson of Scottsdale 15600 N. Hayden Rd. Scottsdale, AZ 85260 480-905-1903 Email: info@hdofscottsdale.com www.hdofscottsdale.com Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260

Phone: 480-970-4148 MOBILE APPS

Fax: 480-481-9848 www.sunstateprint.com

ttsdale Rd. AZ 85254 948-6677 fJewelry.com

MOBILE APPS

8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260 Phone: 480-315-8040 8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260 Email: info@vuria.com Phone: 480-315-8040 www.vuria.com Email: info@vuria.com

Landscaping Needs Phoenix, AZ 85085 879-7547 pesolutions.com

OFFICE MOVING OFFICE MOVING

businessdirectory businessdirectory

businessdirectory

tigative Group

Village

Lisa Platt, Administrator P.O. Box 4182 Scottsdale, AZ 85261-4182 Phone: 480-391-6585 www.womenofscottsdale.org

LOCKSMITHS

ECURITY

call

Email: jstaude@graebel.com

Tim Fitzgerald, President 7689 E. Paradise Lane, Suite Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848 www.sunstateprint.com

"Out of Town House Checks, Errand Running, Pet

COME JOIN US FOR A FREE BREAKFAST Our great networking group meets the 2nd & 4th OFFICEOFFICE SERVICES MOVING Wednesday of the month 7:00AM-8:15AM I-HOP located Loop 101 & Raintree Contact Randy Hansen, Pres. 480-699-2484 or Cliff Gaines, 480-443-3424 7010 E.V.P. Acoma Dr. #101

POOLS/SPAS/PATIOS Sitting, Plus Whatever Else You Might Need Done!"

OFFICE RENTALS

PHONE SERVICE Located in Scottsdale, AZ - Servicing the East Valley PRINTING (CONT Phone: 480-788-1744 www.abc-az.com

Business Suites at Kierland

10320 N. Scottsdale Rd. Scottsdale, AZ 85253 Phone: 480-951-3599 www.sunpatioaz.com • Business Class High Speed Internet

Scottsdale, AZ 85254 NURSING CARE Phone: 480.800.4820 Graebel Movers Email: businessofficesuitesatkierland@gmail.com Jim Staude, General Manager 8426 E. Shea Blvd., www.azbusinessofficesuites.com Phone: 602-447-0200

Located in the Scottsdale Ai

15290 N. 78th Way, Suite B2 Scottsdale, AZ 85260 Tim Fitz Phone: 480-483-7867 7689 E. Par Email: Email: leno@iconprintla Scotts www.iconprintlabs.com

POOLS/SPAS/PATIOS

• Business Phone Lines • Hosted VoIP, • SIP Trunking • MPLS • Local • Long Distance • Conferencing 16211 N. Scottsdale Rd. A6A Suite 401 Scottsdale, AZ 85254 Phone: 480-656-4655 www.comsourcecommunications.com

Scottsdale, AZ 85260 Cell: 602-284-8555 Phone: 480-664-6600 • Fax: 602-447-0554 Email: jstaude@graebel.com www.boardroomsuites.com

OFFICE SERVICES

PRINTING (CONT.)

• Business Class High Speed Internet • Business Phone Lines • Hosted VoIP, • SIP Trunking • MPLS • Local • Long Distance • Conferencing 16211 N. Scottsdale Rd. A6A Suite 401 Scottsdale, AZ 85254 Phone: 480-656-4655 www.comsourcecommunications.com

Graebel Movers Movers Graebel

www.graebel.com North Scottsdale Business Alliance

www.graebel.com

OFFICE SPACE SERVICES

Phone Fax: www.su

10320 N. Scottsdale 14255 N. 79th St., Suite 1

Rd. Scottsdale, AZ 85253

POOLS/SPAS/PATIOS Scottsdale, AZ 85260

SERVICES Mary B.OFFICE Assisted Living

Phone: 480-483-6100 Phone: 480-951-3599 Fax: 480-483-9096 www.swimpoolwarehouse.com www.sunpatioaz.com

6636 E. Thunderbird Rd., Scottsdale, AZ 85254 Phone: 480-243-7836 Fax: 480-463-9438 8426 E. Shea Blvd., Email: office@maryb-assisted-living.com Stephen A. Cross, CCIM www.maryb-assisted-living.com Scottsdale, AZ 85260 1stPhone: Month FREE! “The Tenant’s Advocate” 480-664-6600

O’Day Printing

7625 E. Redfield Rd., Suite 1 Scottsdale, AZ 85260 Phone: 480-947-7757 • Fax: 480-4 www.odayprinting.com

Located in the

10320 N. Scottsdale Rd. PRESCHOOL & CHILDCARE Scottsdale, AZ 85253 Phone: 480-951-3599 www.sunpatioaz.com

10601 N. Hayden Rd., Suite 108,

15290 N. 78

Scotts PROMOTIONAL PRODUCT

Phone Email: Email: l www.ic

www.boardroomsuites.com Scottsdale, & AZSUPPLIES 85260 OFFICE EQUIPMENT 8426 E. Shea Blvd.,

Phone: 480-998-7998 Scottsdale, AZ 85260 Toll Free: 888-998-1414

Phone: 480-664-6600 Email: steve@crossrealty.com OFFICE SPACE SERVICES www.boardroomsuites.com www.crossrealty.com

14255 N. 79th St., Suite 1 Scottsdale, AZ 85260 Phone: 480-483-6100 It’s A Small World Preschool & Childcare Fax: N. 480-483-9596 14255 79th St., Suite 1 15650 N 83rd Way, Scottsdale, AZ 85260 Email: info@swimpoolwarehouse.com Scottsdale, AZ 85260 (Inside Impact Church) Phone: 480-483-6100 602-402-2810 • www.smallworlddaycare.org www.swimpoolwarehouse.com

PAINTING CONTRACTOR

NETWORKING ORGANIZATIONS ORGANIZATIONS NETWORKING

OFFICE SPACE SERVICES

14202 N. Scottsdale Rd., Suite 148 Scottsdale, AZ 85254 Phone: 480-361-5961 www.cartridgeworldusa.com

NORTH

Phone: 602-843-6400 Fax: 602-978-1200 www.cartridgeworldusa.com Stephen A. Cross, 10601 N. Hayden Rd., Suite 108,

Chamber of Commerce

Tim Fitzgerald, President 7689 E. Paradise Lane, Suite Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848 www.sunstateprint.com

“Our goal is to meet the social, Fax: emotional, physical, 480-483-9096 PROPERTY and intellectual needs that are unique to each child!” www.swimpoolwarehouse.com

Stephen A. Cross, CCIMNEEDS FOR ALL CONSTRUCTION Raintree &YOUR 87th PAINTING St. – Near&Paradise Bakery PLEASETenant’s CALL FOR A FREE ESTIMATE “The Advocate” Phone: 480-443-4465

SCOTTSDALE 14301 North 87th Street, Suite 110 14301 North 87th Scottsdale, AZ 85260 85260 Scottsdale, AZ Phone:480-889-8987 480-889-8987 ••Fax: Fax: 480-998-3959 480-998-3959 Phone: www.northscottsdalechamber.org www.northscottsdalechamber.org

PERSONAL ASSISTANT

PHONE SERVICE

Jim Staude, General Manager Jim Staude, Manager Phone:General 602-447-0200 Cell: 602-284-8555 • Fax: 602-447-0554 Phone: 602-447-0200 Email: jstaude@graebel.com Cell: 602-284-8555 • Fax: 602-447-0554 www.graebel.com

www.vuria.com

ma Dr. #3 AZ 85260 • Fax: 480-948-7458 metroscapes.com scapes.com

essdirectory

8687 E. Via De Ventura #218 Scottsdale, AZ 85258 Phone: 480-305-1175 Fax: 480-305-1176 Email: kevers@farmersagent.com

MPLS • Local • Conferencing Rd. A6A Suite 401 AZ 85254 -656-4655 mmunications.com

PRESCHOOL & CHILDCARE

PRINTING

PRESCHOOL & CHILDCARE

CCIM

81 15770 N. Greenway-Hayden Loop, Suite 101

2323 West University Driv Tempe, AZ 85281 Phone: 480-966-2301 • Fax: 480-9 www.cpiaz.com

Scottsdale, AZ 85260 Phone: 480-483-0166 Fax: 480-483-9019 It’s A Small World Preschool & Childcare It’s A Small World Preschool & Childcare www.despinsprinting.com

PACKAGING/CrATING PAINTING CONTRACTOR

15650 N 83rd Way, Scottsdale, AZ 85260

82 | Scottsdale Airpark News November 2012 NETWORKING ORGANIZATIONS

vers, Agency Owner/Insurance Consultant 8687 E. Via De Ventura #218 Scottsdale, AZ 85258 Phone: 480-305-1175 Fax: 480-305-1176 mail: kevers@farmersagent.com

MITHS

Lisa Platt, Administrator P.O. Box 4182 Scottsdale, AZ 85261-4182 Phone: 480-391-6585 www.womenofscottsdale.org Lisa Platt, Administrator P.O. Box 4182 Scottsdale, AZ 85261-4182 Phone: 480-391-6585 www.womenofscottsdale.org

businessdirectory

SURANCE

82 | Scottsdale Airpark News November 2012

G LISTS & SERVICES North Scottsdale Business Alliance North Scottsdale Business Alliance COME JOIN US FOR A FREE BREAKFAST

omplete Lettershop Services ment • Lists • Discounted Postage 650 E. Redfield Rd., Suite D-6, Scottsdale, AZ 85260 Phone: 480-483-7677 Email: BUSHLPRS@aol.com w.businesshelpersmailcenter.com

9003 E Via Linda Scottsdale, AZ Esther Zack 480-451-1194

Our great networking group meets the 2nd & 4th Wednesday of the month 7:00AM-8:15AM I-HOP located Loop 101 & Raintree Contact Randy Hansen, Pres. 480-699-2484 or Cliff Gaines, V.P. 480-443-3424

NURSING CARE

74 | Scottsdale Airpark News June 2013

Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848 www.sunstateprint.com

Mary B. Assisted Living 6636 E. Thunderbird Rd.,

FOR ALL YOUR PAINTING & CONSTRUCTION NEEDS PLEASE CALL FOR A FREE ESTIMATE Phone: 602-843-6400 Fax: 602-978-1200 Email: info@silveradopainting.com www.silveradopainting.com

PRINTING

PRINTING

PAINTING CONTRACTOR

755 E. Redfield Rd., Suite 300 Scottsdale, AZ 85260 Phone: 480-596-9700 www.pinnaclelock.com

Tim Fitz 7689 E. Par Scotts Phone Fax: www.su

15650 N 83rd Way, Scottsdale, (Inside Impact Church)AZ 85260 602-402-2810 • www.smallworlddaycare.org (Inside Impact Church) “Our goal is to meet the social, emotional, physical, 602-402-2810 • www.smallworlddaycare.org PROPERTY MA and intellectual needs that are unique to each child!” “Our goal is to meet the social, emotional, physical, and intellectual needs that are unique to each child!”

FOR ALL YOUR PAINTING & CONSTRUCTION NEEDS 7248 S.PLEASE Harl Ave., CALL #104 FOR A FREE ESTIMATE

Tempe, 85283 Fax: 602-978-1200 Phone:AZ 602-843-6400 Email: info@silveradopainting.com Phone: 480-966-9929 www.silveradopainting.com Fax: 480-966-0992 Phoenix@CratersAndFreighters.com www.CratersAndFreightersPhoenix.com

Scotts Phone: 480-947www.od

Currently, CPI’s management portfoli PROMOTIONAL over 100 projects, approaching 4.5 milli and consists of office, industrial, and

Email: info@silveradopainting.com “TheAZ Tenant’s Scottsdale, 85260 Advocate” www.silveradopainting.com

N. Hayden Rd., Suite 108, Phone: 10601 480-998-7998 Scottsdale, AZ 85260 Toll Free: 888-998-1414 Phone: 480-998-7998 Toll Free: 888-998-1414 Email: steve@crossrealty.com Email: steve@crossrealty.com www.crossrealty.com www.crossrealty.com November 2012 Scottsdale Airpark News |

O’Da

MANAGEMENT 7625 E. Red

Currently, CPI’s man over 100 projects, appr and consists of office

2323 Wes Tem Phone: 480-966ww 15770 N. Greenway-Hayden Loop, Suite 101 Scottsdale, AZ 85260 Phone: 480-483-0166 Fax: 480-483-9019 www.despinsprinting.com

15770 N. Greenway-Hayden Loop, Suite 101 Scottsdale, AZ 85260 Phone: 480-483-0166 Fax: 480-483-9019 www.despinsprinting.com


cing ocal ite 401 cing ite 401

ns.com ns.com

Scottsdale, AZ 85260 Fax: 480-481-9848 Phone: 480-970-4148 www.sunstateprint.com Fax: 480-481-9848 www.sunstateprint.com

PROPERTY MANAGEMENT (CONT...)

PHONE SERVICE

PRINTING (CONT.)

Located in the Scottsdale AirCenter Tim Fitzgerald, President Located inN. the Scottsdale 15290 78th Way, SuiteAirCenter B200

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7-0554 m

7689 E. Paradise Lane, Suite 8 AZ 85260B200 15290Scottsdale, N. 78th Way, Scottsdale, AZ Suite 85260 Phone: 480-483-7867 Scottsdale, AZ 85260 Phone: 480-970-4148 Email: Email: Phone: 480-483-7867 Fax:leno@iconprintlabs.com 480-481-9848 • Business Class High Speed Internet www.iconprintlabs.com Email: Email: leno@iconprintlabs.com www.sunstateprint.com • Business Phone Lines • Hosted VoIP, www.iconprintlabs.com • SIP Trunking • MPLS • Local • Long Distance • Conferencing 16211 N. Scottsdale Rd. A6A Suite 401 Scottsdale, AZ 85254 Phone: 480-656-4655 www.comsourcecommunications.com

POOLS/SPAS/PATIOS

O’Day Printing

om om

E E

m

Childcare Z 85260 Childcare

Z 85260 aycare.org nal, physical, aycare.org o each child!” nal, physical, o each child!”

Printing 7625O’Day E. Redfield Rd., Suite 100 Scottsdale, 7625 Rd., Suite 100 7625E. E.Redfield RedfieldAZ Rd.,85260 Suite 100 Phone: 480-947-7757 • Fax: 480-443-8215 Scottsdale, 85260 Scottsdale, AZ AZ 85260 www.odayprinting.com Phone:480-947-7757 480-947-7757 Phone: •• Fax: Fax: 480-443-8215 480-443-8215 www.odayprinting.com www.odayprinting.com 10320 N. Scottsdale Rd. Scottsdale, AZ 85253 PROMOTIONAL PRODUCTS Phone: 480-951-3599 PROMOTIONAL PRODUCTS www.sunpatioaz.com PROMOTIONAL PRODUCTS

Tim Fitzgerald, President TimE.Fitzgerald, President 7689 Paradise Lane, Suite 8 7689 E.Fitzgerald, ParadiseAZ Lane, Suite 8 85260 TimScottsdale, President AZ 85260 Phone: 480-970-4148 7689 Scottsdale, E. Paradise Lane, Suite 8 Phone: 480-970-4148 Fax: Scottsdale, AZ 14255 N.480-481-9848 79th St.,85260 Suite 1 Fax: 480-481-9848 www.sunstateprint.com Phone: 480-970-4148 Scottsdale, AZ 85260 www.sunstateprint.com Fax: 480-481-9848 Phone: 480-483-6100 www.sunstateprint.com Fax: 480-483-9096 PROPERTY MANAGEMENT www.swimpoolwarehouse.com PROPERTY MANAGEMENT

PROPERTY MANAGEMENT

PRESCHOOL & CHILDCARE

CIM ate”

108,

Suite 101 Suite 101

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mber 2012

EdgeWorld Real Estate Services, LLC It’s A Small Preschool & Childcare

15650 N 83rd Way, Scottsdale, 85260 William Schuckert, Designated AZ Broker/Principal (Inside Impact Church) 15100 N. 78th Way, Suite 207 Scottsdale, AZ 85260 602-402-2810 • www.smallworlddaycare.org 480-922-0460 “Our goal is to meetPhone: the social, emotional, physical, and intellectual needsFax: that480-483-8409 are unique to each child!” Email: edgesdl@aol.com

Edge Real Estate Services, LLC PRINTING

William Schuckert, Designated Broker/Principal 15100 N. 78th Way, Suite 207 Scottsdale, AZ 85260 Phone: 480-922-0460 Fax: 480-483-8409 Email: edgesdl@aol.com Judy Amland, Designated Broker 7820 E. Evans Rd., Suite 400 Scottsdale, AZ 85260 Phone: 480-483-2853 • Fax: 480-951-7460

15770 N. Greenway-Hayden Loop, Suite 101 Scottsdale, AZ 85260 Phone: 480-483-0166 Fax: 480-483-9019 www.despinsprinting.com

®

Karlene Politi, CPM®, President 8501 E. Princess Dr., Suite 130 Scottsdale, AZ 85255 Phone: 480-427-4277 Email: k.politi@optimpmsolutions.com www.optimpmsolutions.com

Phone: 602-650-2260 Terry Biehn, Nicole Brook, Joe Blegen www.camidor.com

Kristin Guadagno, Certified Senior Escrow Officer 14200 N. Northsight Blvd., Suite 100 Scottsdale, AZ 85260 Phone: 480-538-1940 Fax: 480-538-1960 www.chicagotitlearizona.com Email: kristin.guadagno@ctt.com

Located in the Scottsdale AirCenter 15290 N. 78th Way, Suite B200 Scottsdale, AZ 85260 Phone: 480-483-7867 Email: Email: leno@iconprintlabs.com www.iconprintlabs.com 7621 E. Gray Rd., Suite D Scottsdale, AZ 85260 Phone: 480-998-5025 Fax: 480-951-2493 www.screaz.com

REAL ESTATE/ attorneys

O’Day Printing

7625 E. Redfield Rd., Suite 100 Scottsdale, AZ 85260 Phone: 480-947-7757 • Fax: 480-443-8215 www.odayprinting.com Howard J. Weiss 14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 PROMOTIONAL PRODUCTS Phone: 480-609-0011 Fax: 480-609-0016 www.ngdlaw.com

REALESTATE ESTATE & DEVELOPERS (CONT.) REAL DEVELOPERS

Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 Scottsdale, 14605 N. Airport AirportAZ Dr.,85260 Suite 14605 N. Suite 110 Scottsdale, AZ 85260 85260 Phone: 480-970-4148 Scottsdale, AZ Phone: 480-483-1985 Phone: 480-483-1985 Fax: 480-481-9848 Fax: 480-483-1726 480-483-1726 Fax: www.sunstateprint.com www.airportproperty.com www.airportproperty.com

PROPERTY MANAGEMENT

• Industrial • Office • Retail • Investment • Property Management 602-650-2260 Currently, CPI’sPhone: management portfolio consists of Our Vision: Biehn, Nicole Brook, Joe Blegen over 100 Terry projects, approaching 4.5 million square feet, www.camidor.com alwaysofbeoffice, the best choice for ourretail clients. and To consists industrial, and space. 7025 N. West Scottsdale Road, Suite 2323 University Drive220 Scottsdale, AZ85281 85253 Tempe, AZ Phone: 480-966-2301 480-966-2301 • • Fax: Phone: Fax:480-348-1601 480-966-0132 www.cpiaz.com www.cpiaz.com Kristin Guadagno, Certified Senior Escrow Officer 14200 N. Northsight Blvd., Suite 100 Scottsdale, AZ 85260 Phone: 480-538-1940 Fax: 480-538-1960 www.chicagotitlearizona.com Email: kristin.guadagno@ctt.com

14080 N. Northsight Blvd. Scottsdale, AZ 85260 Phone: 480-596-9000 www.colliers.com

Cornwell Corporation 14851 N. Scottsdale Rd., Suite 203 Scottsdale, AZ 85260 Phone: 480-951-1212 www.cornwellcorporation.com

REAL ESTATE & DEVELOPERS (CONT.)

Cutler Commercial

2150 E. Highland, Suite 207 Phoenix, AZ 85016 Phone: 602-955-3500 • Fax: 602-955-2828 www.cutlercommercial.com Stephen A. Cross, CCIM

“The Tenant’s Advocate” 10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Toll Free: 888-998-1414 Email: steve@crossrealty.com www.crossrealty.com

Stephen A. Cross, CCIM “The Tenant’s Advocate”

10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Edge Real Services, LLC TollEstate Free: 888-998-1414 William Schuckert, Designated Broker/Principal Email: steve@crossrealty.com 15100 N. 78th Way, Suite 207 www.crossrealty.com Scottsdale, AZ 85260 Phone: 480-922-0460 Fax: 480-483-8409 Email: edgesdl@aol.com

businessdirectory

m

Currently, CPI’s management portfolio consists of over Currently, management portfolio consists of 100 projects,CPI’s approaching 4.5 million square feet, and over 100 projects, approaching 4.5 million square consists of office, industrial, and retail space. feet, Currently, CPI’s management portfolio consists of and consists of office, industrial, and retail space. over 100 projects, approaching 4.5 million square feet, andPROPERTY consists2323 of office, industrial, and retail(CONT.) space. West University Drive MANAGEMENT 2323 West University Tempe, AZ 85281Drive Tempe, AZ 85281 West University Drive Phone:2323 480-966-2301 • Fax: 480-966-0132 Phone: 480-966-2301 • 85281 Fax: 480-966-0132 Tempe, AZ www.cpiaz.com www.cpiaz.com Phone: 480-966-2301 • Fax: 480-966-0132 www.cpiaz.com

Judy Amland, Designated Broker 7820 E. Evans Rd., Suite 400 Scottsdale, AZ 85260 Phone: 480-483-2853 • Fax: 480-951-7460 Tim Fitzgerald, President www.greaterairparkrealty.com 7689 E. Paradise Lane, Suite 8 Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848 www.sunstateprint.com

REAL ESTATE & DEVELOPERS (CONT...)

businessdirectory

PRINTING (CONT...)

June 2013 Scottsdale Airpark News | 75


businessdirectory

REAL ESTATE & DEVELOPERS (CONT...)

Edge Real Estate Services, LLC William Schuckert, Designated Broker/Principal 15100 N. 78th Way, Suite 207 Scottsdale, AZ 85260 Phone: 480-922-0460 Fax: 480-483-8409 Email: edgesdl@aol.com

RESIDENTIAL HVAC

1st inspection and tune up 1 unit at no charge. Our greatest compliment is your referral 1856 E. 6th Street Tempe, AZ 85281 Phone: 480-584-3226 PetersonAC.com

RESIDENTIAL REMODELING

RESTAURANTS

(CONT...)

7325 E. Frank Lloyd Wright Blvd. Suite 103 Scottsdale, AZ 85260 Phone: 480-443-2511 13802 N. Scottsdale Rd., Suite 165 Scottsdale, AZ 85254 Phone: 480-443-1332 6501 E. Greenway Parkway, Suite 105 Scottsdale, AZ 85254 Phone: 480-551-3351

SCREEN PRINTING & EMBROIDERY Judy Amland, Designated Broker 7820 E. Evans Rd., Suite 400 Scottsdale, AZ 85260 Phone: 480-483-2853 • Fax: 480-951-7460 www.greaterairparkrealty.com

7750 E. Gelding Dr., Suite 4, Scottsdale, AZ 85260 Phone: 480-991-1993 Fax: 480-991-3004 www.legacyaz.com

RESTAURANTS

1840 W. Southern Ave. Suite 14 Mesa, AZ 85202 Phone: 480.844.8080 Email: AmericanFlc@Gmail.com www.americanflc.com

SEARCH ENGINE MARKETING

Los Arcos Realty & Management 14415 N. 73rd St., Suite 100 Scottsdale, AZ 85260 Phone: 480-443-8287

7621 E. Gray Rd., Suite D Scottsdale, AZ 85260 Phone: 480-998-5025 Fax: 480-951-2493 www.screaz.com

15576 N. Pima Rd. Scottsdale, AZ 85260 Phone: 480-368-0610

Scottsdale: 16211 N. Scottsdale Rd. #4 Phone: 480-607-DELI(3354) Phoenix: 21705 N. 19th Ave. Phone: 623-581-DELI(3354) We Deliver & Offering Catering Too! www.RinaldisDeli.com

sinessdirectory

16410 N. 91st St., Suite 112 Scottsdale, AZ 85260 Phone: 480-443-3992 www.shellcommercial.com

REAL ESTATE ESTATE LOANS LOANS REAL

Can’t Qualify for a Conventional Loan?

Can’t QualifyWE forCAN a Conventional Loan? HELP! WE CAN HELP! Residential • Commercial Residential • Commercial 480-466-7020 14301 480-466-7020 N. 87th St., Suite 212 14301 N. 87th St., Scottsdale, AZ Suite 85260212 Scottsdale, AZ 85260 jim@delmar-financial.com dennis@delmar-financial.com jim@delmar-financial.com License #MB0919350 dennis@delmar-financial.com License #MB0919350

REMODELING 76 |RESIDENTIAL Scottsdale Airpark News June 2013

11500 N. Hayden Rd., RESTAURANTS (CONT.)

Scottsdale, AZ 85260 Phone: 480-948-6000 Fax: 480-948-2535 www.starfiregolfclub.com Public Welcome

Scottsdale: 16211 N. Scottsdale Rd. #4 Phone: 480-607-DELI(3354) Phoenix: 21705 N. 19th Ave. Phone: 623-581-DELI(3354)

We Deliver & Offering Catering Too! www.RinaldisDeli.com

13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 Fax: 480-659-9180 www.tempocreative.com

8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260 Phone: 480-315-8040 Email: info@vuria.com www.vuria.com

SHIPPING

7248 S. Harl Ave., #104 Tempe, AZ 85283 Phone: 480-966-9929 Fax: 480-966-0992 SEARCH ENGINE MARKETING Phoenix@CratersAndFreighters.com www.CratersAndFreightersPhoenix.com

SIGNAGE 13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 Fax: 480-659-9180 Tim Fitzgerald, President 7689 E. Paradise Lane, Suite 8 www.tempocreative.com Scottsdale, AZ 85260 Phone: 480-970-4148 • Fax: 480-481-9848 www.sunstateprint.com

8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260


8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260 Phone: 480-315-8040 Email: info@vuria.com www.vuria.com

SHREDDING

TAXES

(CONT.)

TENANT SERVICES (CONT...)

Cutler Commercial 2150 E. Highland, Suite 207 Phoenix, AZ 85016 Phone: 602-955-3500 • Fax: 602-955-2828 www.cutlercommercial.com

TRANSPORTATION VIDEO PRODUCTION

(CONT.)

Serving Scottsdale for over 15 years! MP&E Equipment Rental

TELEPHONE/TELECOMMUNICATIONS

American Telephone, Inc. 7363 E. Tierra Buena Lane, Suite 140 Scottsdale, AZ 85260 Phone: 480-991-7780

13851 N.73rd St., TENANT SERVICES Scottsdale, AZ 85260 Phone: 480-991-5600 www.storagewest.com

TAXES Stephen A. Cross, CCIM “The Tenant’s Advocate” 10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Toll Free: 888-998-1414 Email: steve@crossrealty.com www.crossrealty.com

Phone: 480-897-4400 • www.cervantescpa.com

TELEPHONE/TELECOMMUNICATIONS

8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260 Phone: 480-315-8040 Email: info@vuria.com www.vuria.com

WINDOWS – SALES 7830 E. Redfield Rd. #7 Scottsdale, AZ 85260 Phone: 480-699-2106 • Fax: 480-538-7808 www.xpleomedia.com Premium Windows & Doors

15560 N. Frank Lloyd Wright Blvd, Suite B Scottsdale, AZ. 85260 Call 480.860.8446 for Appointment Times www.ShredddingScottsdale.com Phone: 480-897-4400 • www.cervantescpa.com STORAGE

WEBSITE DESIGN (CONT...)

Scottsdale, 16585 N. 92nd St.,AZ Suite 104 Phone: 602-770-4648 Scottsdale, AZ 85260 Email: Lisa@jackstransportation.com Phone: 480-596-6699 www.hdgear.tv www.jackstransportation.com

8175 E. Raintree Dr. #5 Scottsdale, AZ 85260

WEIGHT LOSS Phone: 480-443-3151

www.weathershield.com

WINDOWS & DOORS

VIDEO PRODUCTION LOSE UP TO 2-5 POUNDS A WEEK!

7830 E. Redfield Rd. #7 8151 E. Evans AZ Road, Suite 2 Scottsdale, 85260 Scottsdale, • AZ 85260 Phone: 480-699-2106 Fax: 480-538-7808 Phone: 480-315-8040 www.xpleomedia.com

Email: info@vuria.com www.vuria.com

7344 E. Deer Valley Rd., Suite 100 Scottsdale, AZ 85255 7650 E. Gelding Dr. Phone: 480-751-2205 Scottsdale, AZ 85260 www.ie-pm.com Phone: 480-948-4697 www.scottsdalecustom.com

businessdirectory businessdirectory

SOCIAL MEDIA MARKETING

WINDOWSTINTING & DOORS WINDOW

WEBSITE DESIGN

13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 MP&E Equipment Rental Fax: 480-659-9180 16585 N. 92nd St., Suite 104 www.tempocreative.com

7650 E. Gelding Dr., Scottsdale, AZ 85260 Rick Sullivan Phone: 8340 E. 480-948-4697 Raintree Dr. www.scottsdalecustom.com Scottsdale, AZ 85260

Phone: 480-248-8966 Email: cactustint@gmail.com WINDOW TINTING www.cactustint.com

Scottsdale, AZ 85260 Phone: 480-596-6699 www.hdgear.tv

American Telephone, Inc.

7363 E. Tierra Buena Lane, Suite 140 Cutler Commercial Scottsdale, AZ 85260 2150Phone: E. Highland, Suite 207 480-991-7780

Phoenix, AZ 85016 Phone: 602-955-3500 • Fax: 602-955-2828 www.cutlercommercial.com

TENANT SERVICES TRANSPORTATION

8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260 Phone: 480-315-8040 Email: info@vuria.com www.vuria.com

7830 E. Redfield Rd. #7 Scottsdale, AZ 85260 Phone: 480-699-2106 • Fax: 480-538-7808 www.xpleomedia.com

Serving Scottsdale for over 15 years! Scottsdale, AZ CCIM Stephen A. Cross, Phone: 602-770-4648 “The Tenant’s Advocate” Email: Lisa@jackstransportation.com

10601 N. Hayden Rd., Suite 108 www.jackstransportation.com

Scottsdale, AZ 85260 Phone: 480-998-7998 VIDEO PRODUCTION Toll Free: 888-998-1414 Email: steve@crossrealty.com www.crossrealty.com

8151 E. Evans Road, Suite 2 Scottsdale, AZ 85260 Phone: 480-315-8040 Email: info@vuria.com www.vuria.com

15855 Greenway-Hayden Loop, 15855 N.N. Greenway-Hayden Loop,Suite Suite120 120 Scottsdale, AZ AZ 85260 Scottsdale, 85260 Phone: 480-596-1133 480-596-1133 Phone: www.mytintwizard.com www.mytintwizard.com

YOGA YOGA STUDIO STUDIO--MASSAGE MASSAGETHERAPY THERAPY

WEBSITE DESIGN 7830 E. Redfield Rd. #7 Scottsdale, AZ 85260 Phone: 480-699-2106 • Fax: 480-538-7808 www.xpleomedia.com

WEIGHT LOSS 13951 N Scottsdale Rd, Suite 213, Scottsdale, AZ 85254 Phone: 888-867-5003 Fax: 480-659-9180 www.tempocreative.com

LOSE UP TO 2-5 POUNDS A WEEK! 7344 E. Deer Valley Rd., Suite 100 Scottsdale, AZ 85255 Phone: 480-751-2205 www.ie-pm.com

Crescent Moon Yoga & Healing Center 7825 E. Evans Road, #600

Crescent Moon YogaAZ & 85260 Healing Center Scottsdale, 7825 E. Evans Road, #600 Phone: 480-595-9642 Scottsdale, AZ 85260 Email: yogadm@aol.com www.crescentmoonyogaaz.com Phone: 480-595-9642 Email: yogadm@aol.com www.crescentmoonyogaaz.com

June 2013 Scottsdale Airpark News | 77


advertiserindex

Airport Property Specialists............. 5,29,38 American Telephone .............................. 54 Arizona Diamondbacks .......................... 36 Aunt Abby's Treat ................................. 60 AZ Integrated Media .............................. 43 Backflow Prevention .............................. 23 Bank 34 ...................................62, 70, 71 Best Law Firm..............................15,68,69 Boccieri Golf......................................... 20 Boardroom Suites ................................. 20 Business Office Suites .......................... 44 Camidor Property Services ................ 52-53 Colliers International............................... 26 Cornwell Corp ...................................... 15 Crescent Moon Yoga ............................. 77 Cross Commercial Realty Advisors, LLC ... IBC Cutler Commercial Real Estate................ 17 Despins Printing & Graphics ................... 54 Earnhardt Cadillac ................................ IFC Fate Brewery........................................ 48 First Fidelity Bank.................................... 2 First International Bank & Trust............... 49 Gal Pals ............................................... 70 Gould Staffing ................................. 64,72 Greater Airpark Realty Services .............. 10 Hymson Goldstein & Pantiliat, P.C... 1,68,69

78 | Scottsdale Airpark News June 2013

Holmes Murphy..................................... 51 Jet Linx ................................................. 8 K O'Donnels ........................................ 46 L&J Motor Vehicle Services ................... 35 Los Arcos Realty & Development............. 57 Luther Law .......................................... 10 Lymphatic Healing Center ........................ 73 Maricopa Attorney's Office ..................... 34 Michael’s Creative Jewelry..................... BC Mighty Mud Mania, City of Scottsdale...... 28 Mist America......................................... 63 Newmark Grubb Knight Frank................. 27 North Scottsdale Chamber ..................... 23 Nussbaum Gillis & Dinner, P.C........... 11,69 Octane Raceway.................................... 79 Oils & Olives ........................................ 48 Pinnacle Lock & Safe............................. 40 Postal Max............................................ 41 Prestige Brokers............................... 65,67 Prestige Cleaners.................................. 45 Rayco Car Service................................. 80 Ray's Pizza .......................................... 47 Rinaldi’s Italian Deli ............................... 46 Schaefer & Associates, LLC..................... 6

Scottsdale Airport Autocare.................... 32 Scottsdale Chamber of Commerce.......... 78 Scottsdale Leadership ........................... 60 Scottsdale Printing ................................ 60 Shell Commercial ............................ 13, 25 Signature Real Estate Services, Inc......... 21 Skyport .................................................. 9 Storage West Self Storage....................... 7 Strategic Asset Conservation ................. 66 Subway ................................................. 76 Sun Patio & Pool................................... 28 Tempo Creative ............................... 76,77 Tom's Green Thumb............................... 40 TTI Systems ......................................... 51 Twisted Rose......................................... 48 US Autoweapons .................................. 72 Vuria ..........................................12,76,77 Weiss Kelly .......................................... 57 Women of Scottsdale ............................ 74

In addition to its unparalleled Airpark distribution, the Scottsdale Airpark News is also mailed directly to an additional 2,000 Airpark business owners every month!


Canadian Investment Firm Buys 94 Hundred Shea

V

ancouver-based private investor Talia Jevan Properties (TJP) has acquired 94 Hundred Shea for approximately $16.5 million. The 74,000-square-foot mixed-use, retail and office development represents a Class A property located in Scottsdale at 9325, 9343, 9375 and 9397 E. Shea Blvd. Spanning 10 acres, it is in a strategic retail location east of the Loop 101 and Shea and includes a 3.6-acre parcel for future development. Bob Broyles, senior vice president with Colliers International in Greater Phoenix, and Simon Lim, executive vice president with Colliers in Vancouver, represented TJP in negotiating the purchase of this key investment property. Darren Tappen, Tom Richards, Troy Nelson and Scott Nelson with Voit Real Estate Services in Phoenix and Pete Beauchamp with Voit in Irvine represented the seller. Many factors make 94 Hundred Shea an attractive first U.S. property acquisition, according to TJP. Due to its attractive retail and restaurant tenants, the developed portion of the project offers immediate cash flow and revenue growth potential through vacant

space lease-up and asset repositioning. The center is currently 92 percent leased to stable tenants with long-term commitments and is projected to be 95 percent occupied in the near-term. Helping attract tenant interest and customers alike are the center’s diverse restaurants, Renegade MOD, Ling & Louie’s and Stone & Vine. The remodel of Renegade, formerly Renegade Tap & Kitchen, is expected to be a big draw for the property. Renegade boasts new chef Michael O’Dowd, celebrated former executive chef of five-star and fivediamond Kai at the Sheraton Wild Horse Pass Resort and Spa. Owner Ed Leclare recently partnered with O’Dowd on this and a few other upcoming concepts. Additional significant growth potential lies in the 3.6-acre undeveloped parcel at the south end of the property. “Class A Scottsdale assets rarely become available, offering TJP the opportunity to develop additional space and revenue through future development,” said Broyles. The new owners are performing due diligence to determine the best compatible use for the parcel with the existing 94 Hundred

property. Rayat intends to further bolster the company’s current portfolio by strategically acquiring more Class A commercial real estate properties in the Greater Phoenix market. They are working strategically with Vector Asset Management, which served as lead advisor to TJP in the all-cash acquisition of 94 Hundred Shea, and Broyles of Colliers International. Talia Jevan Properties is a noninstitutional, privately held real estate company in Western Canada. In less than seven years, the company has acquired, or is under contract to acquire, almost 400,000 square feet of prime commercial real estate properties and a one-third interest in 128 acres of land for residential development. 

June 2013 Scottsdale Airpark News | 79


HappyDay ’s Father

A/C INSPECTION

9.99

$

Check A/C Pressures and System Inspection Check Vent Temperature and Mode Door Operation Expires June 30, 2013

80 | Scottsdale Airpark News June 2013

Oil Change .............................$19.95 Plus 5K Service. Includes Tire Rotation. Dexos, Synthetic & Diesel oils additional charge. 5 quarts of All Climate 5W30. Most vehicles. Must present coupon at time of service. Not to be combined with another offer on same product or service. Expires June 30, 2013.

Cooling System Service: $39.95 Drain and fill up to 1 gallon of coolant. Check hoses and belts. Not to be combined with another offer on same product or service. Expires June 30, 2013.

Tire Rotation........................... Free! Anytime, up to 20� wheels.

Mechanical Repairs: 10%

Off

Up to $50 off. Shop supplies and disposal fees extra. Must present coupon at time of service. Not to be combined with another offer on same product or service. Expires June 30, 2013.




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