Tingdene Marinas - Broadlands by Tingdene Group

BROADLANDS MARINA

W H E R E E X P E R I E N C E M AT T E R S

YO U R G AT E WAY T O T H E B R O A D S If you’re looking to relax from the moment you arrive, then Broadlands Marina is certainly the place for you. Idyllically situated facing onto Oulton Broad, between Suffolk’s stunning coastline and the world-famous Broads National Park, there are plenty of exciting things to do and places to explore. Cruising routes on the Broads are extensive, with coastal trips to Southwold, Aldeburgh and further afield on offer. Head up the coast to Great Yarmouth and take the circular trip back to Broadlands Marina via the Yare and Waveney rivers.

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CONTENTS 02

Your Gateway to the Broads

Welcome to Broadlands Marina

Marina Map

07-09

Marina Facilities

Enjoy Your Stay

Where To Go

Safety Notice

Fire Drill

Important Information

Marina Services

Tingdene Marinas

Boat Sales

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WELCOME TO BROADLANDS MARINA Thank you for choosing to berth your boat with us here at Broadlands Marina. On behalf of the team I would like to wish you a warm welcome and hope that you enjoy your stay. We’ve put together this guide to help you make the most of your time with us. Whether you are using the marina for the first time or berthing your boat for a year, it should provide you with valuable information on the facilities here at the marina, as well as details on local services and places to visit. If there is anything you need assistance with then please don’t hesitate to contact the marina office where a member of our team will be more than happy to assist you. We hope you enjoy your time at the marina and thank you for choosing to stay with us.

Pete Belsey Assistant Manager

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MARINA FAC I L I T I E S Below is a list of the facilities available to you at the marina and how to access them. If you experience any issues at any time, please don’t hesitate to contact the marina office for assistance. Tel: 01502 440238 Email: broadlandsmarina@tingdene.net

CHANDLERY We carry a small selection of chandlery products inside the marina office. Please speak to a member of the team who will be able to help you. Jeckells Chandlery is also local to the marina.

ELECTRICITY Electricity is provided at the marina. Please use the electrical outlet as instructed by the marina team. Please also ensure that your adaptor is the correct size for the electricity bollards. Electricity connections are provided by the marina at the user’s own risk and it is the user’s responsibility to ensure that they have the suitable fitting for their onboard systems. Electricity may be loaded via your smart card. Topping up your smart card can only be done by calling in to the marina office. Please note cards can only be topped up during office hours.

Opening Times: Mon-Sat: 9am-5pm Sunday: 10am-5pm (10am-4pm during GMT)

Please ensure you follow the steps below on how to load your card on to your post. Should you have any problems feel free to contact the marina office. How to activate your electricity: 1. Lift the front cover of the corresponding socket number 2. Slide your card into the slot to the right-hand side of the unit with the chip facing inwards - push it all the way in 3. Your screen will say SUCCESS When you are travelling you can take the electricity off the post to retain your credit. To do this please follow the instructions below: 1. Push the red button - holding it in at all times 2. Push your card into the slot to the right-hand side of the unit 3. Remove the card and release the red button 4. Your screen will say NO CREDIT 5. All your electricity is now on your card

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FUEL Diesel is available approximately 40 minutes away by river. To get there, head west through the Broad and onto the river. Once on the river take your first left and you will find the fuel point to the right hand side.

PA R K I N G Free parking is provided on site for all berth holders within the designated car park.

PETS Pets are welcome at the marina. All dogs must be kept on a lead when walking in public areas and please pick up after all pets and place in the waste bins provided.

WAT E R Drinking water is available on the pontoons. You will need a hose and a tap connector. May we please ask you to use water considerately.

SECURITY We operate 24hr security on our floating pontoon gates. On arrival you will receive a key fob/access codes for the pontoon gates. Please do not share these codes with anyone outside of the marina or with anyone on the pontoon seeking to gain access. If you have any difficulty with access, please speak to the marina office. 08

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SHOPPING There is a good selection of local amenities close to the marina. Just a 10-minute walk away you will find a small convenience store and a range of local takeaways. A short drive will bring you to a Tesco petrol station and an Asda supermarket. For a wider range of options you can head to Lowestoft town centre. Walk

10 mins

Cycle

15 mins

Drive

5 mins

FITNESS CENTRE The state of the art fitness centre features the latest Pulse equipment with Smart Card technology, personal programmes and an array of classes to suit every fitness level. Visit www.broadlandlc.co.uk for more information and booking. Please be aware that additional costs apply.

WiFi Free WiFi accounts, allowing the connection of up to five devices, are provided to all berth holders. Please allow up to five days for these to be connected. A guest WiFi login is also available, details of which are listed at the back of this booklet or are available from the marina office.

SHOWERS & TOILETS Showers and toilets are available on site for your use. They are cleaned regularly and we ask that you leave them as you would wish to find them. Access codes are provided at the back of this booklet and can be obtained from the marina office.

SWIMMING POOL The on-site swimming pool, sauna area and toddler pool are all available for marina users to enjoy. Visit www.broadlandlc.co.uk for more information and booking. Please be aware that additional costs apply.

WORKING O N YO U R B O AT Please note we do not allow maintenance work to be conducted on the pontoons or fingers. You may carry out any work on-board your boat. Should you require contractors to undertake work for you, please ensure they are registered with the marina office before starting. www. t i n gd e n e - m a r i n a s . co . u k

ENJOY YOUR S TAY

E AT I N G O U T With cosy local taverns, restaurants overlooking the water and traditional tea shops, you’ll be spoilt for choice during your stay at Broadlands Marina. Quayside Bar and Restaurant After a long day on the water, why not relax and enjoy a drink and bite to eat looking over the marina. With a friendly atmosphere and a menu full of family favourites, there’s nothing not to like about the Quayside Bar and Restaurant. www.facebook.com/pages/Quayside-Bar-andRestaurant 10

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The Wherry Positioned with stunning views across Oulton Broad, The Wherry is the perfect place to grab a quick bite of lunch or to enjoy an evening meal with family and friends. There’s something on the menu for everyone, but the restaurant is known for it’s high quality carvery offering generous slices of succulent meats alongside locally sourced, freshly prepared vegetables, potatoes and homemade Yorkshire puddings. www.wherryhotel.com

The Copper Smokehouse Fancy something a little different? The Copper Smokehouse is a great option for all of the family. Specialising in delicious smoked food, created with passion and inspired by the fantastic flavours of the Deep South. thecoppersmokehouse.co.uk

THINGS TO SEE & DO As a popular tourist destination there are plenty of things to see and do in and around the local Broadlands area. Whether you like exploring, being close to nature or simply strolling along the beach you’ll find something to suit everyone. The Broads National Park Across land, sea and sky, there is so much wildlife to discover. Said to be one of the best bird spotting locations in the country, head to one of the many viewing platforms just before sunset to spot rare wader birds overwintering in the shallows, or flying in on a sea breeze. For those who like to strike out and go their own way, head on foot through one of the nature reserves, or take a bike ride along one of the many paths. www.visitthebroads.co.uk

East Anglia Transport Museum Take a trip back in time at this living museum, where vehicles of yesteryear can be seen in action. Halfforgotten sounds of the past are brought back to life and visitors can journey back in time by travelling on a few of the exhibits along the Museum’s streets. www.eatransportmuseum.co.uk Africa Alive! Set in 100 acres of stunning Suffolk countryside, Africa Alive is a perfect day out for all of the family. The spectacular centrepiece of this beautiful park is the ’Plains of Africa’, which is home to five species of African savannah animal, including giraffes and rhinos. www.africa-alive.co.uk

BeWilderwood An award winning forest of family fun and outdoor adventure awaits. Treehouses, Wobbly Wires, Slippery Slopes, Crocklebogs, Twiggles and Boggles, storytelling, boat rides, marsh walks and much more. norfolk.bewilderwood.co.uk www. t i n gd e n e - m a r i n a s . co . u k

WHERE TO GO Oulton Broad is the Suffolk Broads’ most easterly location, residing next to the traditional seaside resort of Lowestoft. The Broads National Park has over 125 miles of lock free waterways that you can explore in Norfolk & Suffolk. Visit many historic villages and towns along the way, with pubs, restaurants, nature reserves and more to explore. SOMERLEYTON 6 miles North on River Waveney (1h15m journey time)

BECCLES 10 miles South on River Waveney (2h15m journey time)

An idyllic village with Norse roots, Somerleyton features historic timber frame thatched houses, Somerleyton Hall (a Victorian stately home and estate, still in residence) and one of the last remaining railway swing bridges on the Broads. Stop by the Staithe and take a walk along the riverside path to a three storey smock mill in Herringfleet, built in 1820. Or follow the path to The Duke’s Head, a popular gastropub frequented by locals and tourists alike. It is owned by the Somerleyton Estate, along with The Fritton Arms on Fritton Lake just 4 miles away.

Once a Saxon fishing port, Beccles is a large and vibrant market town on the banks of the River Waveney boasting its own lido, museum and historic market square. Visit St Michael’s Church, which dates back to 1369 and has a separate Bell Tower that you can climb to enjoy views up to 20 miles away. Browse the many independent shops and boutiques along the winding streets and stop for a drink or coffee at a variety of cafés and restaurants. Carry on down the river to Geldeston Lock, one of the most unspoilt sections of the Broads with a cottage built in 1506 housing The Locks Inn, a pub that has been serving the locals since the 17th century.

BURGH CASTLE 13 miles North on River Yare (3 h journey time) Home to the remains of a 3rd century Roman fort, Burgh Castle was built as one of nine coastal defences 9 over the Waveney estuary, which stretched for miles over the Great Yarmouth and Broadland area. It now overlooks the River Yare and Breydon Water, a bird watcher’s paradise. You can head into the village to visit the round towered Saxon church, walk along the Angles Way footpath on the estuary banks for 3.5 miles to nearby Great Yarmouth, or venture further upstream from Breydon Water to visit Berney Arms Windmill; one of the tallest mills on the Broads with stunning views over the other side of the estuary. 12

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LODDON 15.5miles North on River Chet (3h15m journey time) Loddon is small market town set along the River Chet, a tributary of the River Yare. It is centred around the Holy Trinity Church, it’s current form built in 1490 on the site of a church that possibly dated back to 630 AD, containing medieval and ancient artefacts. The town itself has a variety of other historic buildings that reflect it’s growth through history, as well as a bustling high street with independent shops and eateries as well as with some you may recognise. You can also join onto Wherryman’s Way, a 37.5 mile walking trail that runs between Norwich and Great Yarmouth, featuring reserves, open marshes and other villages along the River Yare.

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SAFETY NOTICE PLEASE READ Tingdene Marinas Ltd ask all Marina Users to follow these simple safety measures and to inform all guests and visitors of them: This is a working marina, with boat towing and slip way use occurring at all times. Please be aware of the danger of these activities. The pontoons and walkways are slippery in wet or icy conditions; please take extra care. Salt or grit is provided for your use if required. Please keep pontoons clear of all equipment and rubbish. Dogs must be kept on a lead and not allowed to foul the pontoon areas. Children and non-swimmers must wear life jackets at all times. Children must not be allowed to ride in the luggage trolleys. Bicycles must not be ridden on the pontoons or ramps. Do not run on the pontoons. Swimming is not allowed in the Marina basin. BBQs are not allowed on the pontoons. In extreme weather and / or flood conditions life jackets must be worn by all marina users and the Marina will be closed to navigation. Please contact the Marina Office for current navigation advice. Danger: the electric supply to the pontoons is threephase mains. Do not tamper with the electric supply. Report all faults to Marina staff.

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Please report all accidents, and any damage or faults, to Marina staff as soon as possible. All trade visitors must report to the Marina office prior to entry. Do not discharge oil, sewage or any other pollutants into the Marina basin.

FIRE DRILL 1. Sound the Alarm and shout ‘FIRE’. The marina Fire Alarms/Rotary Bells are located by the shower block doors. 2. Call the Fire Brigade. Dial 999. Advise marina name and address, and location of Fire on site: Broadlands Marina, Marsh Road, Suffolk, NR33 9JY Do you need an Ambulance and/or the Police? 3. Contact Marina staff as soon as possible. 4. Communicate danger to all Marina users and evacuate. Do not re-enter danger area. Avoid panic; communicate actions.

9. Nominate staff members to meet Fire Brigade.

6. Evacuate all pontoons and/or buildings. If your evacuation route from the pontoons is blocked, gather at the safest point on your pontoon and await rescue boat (Marina Workboat).

10. Can the fire be fought safely? IF NO: - Await Fire Brigade - Review actions - Keep Marina users away from danger area IF YES: - Locate fire-fighting equipment - Extinguish fire (Remember the ‘Fire Triangle’: Heat-Fuel-Air Remove any one and the fire goes out). - Ensure Fire Brigade attend and render safe

7. Do you require First Aid? First Aiders: Pete Belsey. Bridge Road Doctors Surgery: (01502) 565936.

11. Are all persons accounted for safely? Ask other Marina users.

8. Note areas of additional hazard: Fire, Gas Bottles, Oil Spill, Electrocution, Smoke, Explosion, Pontoon Collapse, Wind Direction.

12. Is the Fire safely extinguished? Ask Fire Brigade. When safe, communicate this clearly to Marina users.

5. Evacuate injured persons from fire area if this is possible safely and without further injury. Do not endanger further persons. Your assembly point is: Car-park in front of Quayside Bar & Restaurant.

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ACCESS CODES Please find below access codes for the marina. May we politely ask that these are not shared with anyone either inside or outside of the marina. External washroom: Pontoon gates: Visitor WiFi:

E M E R G E N C Y C O N TA C T S Dentist:

Plummers Dental Surgeons - 01502 582294

Doctor:

Bridge Road Surgery - 01502 565936

Hospital: James Paget University Hospital - 01493 452452 Marina:

Main Office - 01502 440238

Taxi:

51 Taxis - 01502 515151

Vets:

Coastline Veterinary - 01502 531999

I M P O R TA N T I N F O R M AT I O N In the event of an incident please: • • • • • •

Do what is safe to deal immediately with the situation Summon help Call the Marina Office on 01502 440238 Call the emergency services if required (Dial 999) Leave the area of danger, assemble at the nearest muster point and await further instruction The muster point is located at the main gate on the main driveway

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B O AT S U P P L I E S & MARINA SERVICES

Maffett Marine Marine Engineer Tel: 07852 520206 www.maffettmarine.co.uk

Weatherley Services Marine Engineering and General Mechanical Services Tel: 07825 957917

Jeckells Chandlery Tel: 01502 565007 www.jeckellschandlery.co.uk

ASAP Supplies Marine Products Tel: 01502 716993 www.asap-supplies.com

Please note these organisations are not endorsed by Broadlands Marina. Any contract entered into is between yourself and the organisation in question.

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T I N G D E N E L O YA LT Y SCHEME: JOIN THE CLUB! To say thank you for becoming an annual berth holder you will automatically become a member of the Tingdene Loyalty Scheme. Enjoy benefits across all nine marinas to make the most of your life aboard.

THE BENEFITS:

YO U R G AT E WAY T O THE BEST OF THE UK’S CRUISING RIVERS Located at nine premium destinations across the UK’s inland waterways Tingdene Marinas will turn your boating dreams into reality. From river boats to narrow boats and barge boats to cruisers, whatever your boating preference we welcome you all.

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• • • • • • • • •

Free WiFi Free* mooring at other Tingdene Marinas Free or discounted pump outs Discounted fuel Discounted chandlery Great offers on Boat Show tickets Discounted Haven Knox-Johnston Insurance Organised cruises – inland and tidal Transfer your account to any other Tingdene Marina

*28 days mooring at other Tingdene Marinas subject to availability.

TINGDENE B O AT S A L E S

Opening hours: 9am-5pm Monday to Saturday 10am-4pm Sunday

M O T O R YA C H T S SPORTS CRUISERS DUTCH BARGES N A R R O W B O AT S WIDEBEAMS With over 30 years’ experience in the marine industry you can rest assured you’re in safe hands with Tingdene Boat Sales. Our expert and friendly advisors will help you locate your perfect boat and support you throughout the entire purchasing process. Plus, if you buy a boat from us, we guarantee a berth in one of our nine inland marinas across the country, so you can tick all your boxes in one go. Contact Paul on 01502 440238 or email paul.pardon@tingdene.net to discuss your individual requirements. For more information visit www.tingdeneboatsales.net www. t i n gd e n e - m a r i n a s . co . u k

01502 440238 broadlandsmarina@tingdene.net www.tingdene-marinas.co.uk Broadlands Marina, Marsh Road, Suffolk, NR33 9JY