HARTFORD MARINA
W H E R E E X P E R I E N C E M AT T E R S
T H E P E R F E C T H I D E AWAY Set within the peace and tranquility of the Huntingdonshire countryside, Hartford Marina offers a rural retreat away from the busy life that surrounds it. Close to the market towns of Huntingdon and St Ives, and with direct access to London, Cambridge and Peterborough, it is the perfect place to forget the stresses and strains of daily life. As your gateway to the River Great Ouse, it is the ideal point from which to explore one of Britain’s lesser discovered waterways. With over 200 fixed and floating moorings available for river and canal boats of all sizes, here at Hartford we focus on making berthing simple and comfortable. The marina facilities enable you to sit back and enjoy the pleasures of the waterside lifestyle, safe in the knowledge that you’re getting the best possible service.
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CONTENTS 02
The Perfect Hideaway
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Welcome To Hartford Marina
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Marina Map
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Marina Facilities
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Enjoy Your Stay
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Safety Notice
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Fire Drill
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Tingdene Marinas
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Boat Sales
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WELCOME TO HARTFORD MARINA Thank you for choosing to berth your boat with us here at Hartford Marina. On behalf of the team I would like to wish you a warm welcome and hope that you enjoy your stay. We’ve put together this guide to help you make the most of your time with us. Whether you are using the marina for the first time or berthing your boat for a year, it should provide you with valuable information on the facilities here at the marina, as well as details on local services and places to visit. If there is anything you need assistance with then please don’t hesitate to contact the marina office where a member of our team will be more than happy to assist you. We hope you enjoy your time at the marina and thank you for choosing to stay with us.
Lucy Zeka
Marina Manager
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MARINA FAC I L I T I E S Below is a list of the facilities available to you at the marina and how to access them. If you experience any issues at any time, please don’t hesitate to contact the marina office for assistance. Tel: 01480 454677 Email: hartfordmarina@tingdene.net
CHANDLERY We carry a small selection of chandlery products inside the marina office. We can also order specific items i.e. replacement fenders when required. Please speak to a member of the team.
ELECTRICITY Electricity is provided at each berth. Please use the electrical outlet as instructed by the marina team. If you do not have the correct adaptor for the socket size available please contact the marina office. Electricity connections are provided by the marina at the user’s own risk and it is a user’s responsibility to ensure that they have the suitable fitting for their on-board systems. Electricity may be loaded via your smart card. Topping up your smart card can only be done by calling in to the marina office. Please note cards can only be topped up during office hours.
Opening Times: Mon-Sat: 9am-5pm Sunday: 10am-4pm
Please ensure you follow the steps below on how to load your card on to your post. Should you have any problems feel free to contact the marina office. How to activate your electricity: 1. Lift the front cover of the corresponding socket number 2. Slide your card into the slot to the right-hand side of the unit with the chip facing inwards - push it all the way in 3. Your screen will say SUCCESS When you are travelling you can take the electricity off the post to retain your credit. To do this please follow the instructions below: 1. Push the red button - holding it in at all times 2. Push your card into the slot to the right-hand side of the unit 3. Remove the card and release the red button 4. Your screen will say NO CREDIT 5. All your electricity is now on your card
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FUEL Fuel is available at the marina and is located outside the office. It is self-service and we also allow off road tanks to be filled. Don’t forget - annual berth holders get a discount on fuel, just show your loyalty card.
SHOWERS & TOILETS Showers and toilets are located at the facility block behind the chandlery and on the East Bank - see map. They are cleaned regularly and we ask that you leave them as you would wish to find them.
PA R K I N G Free parking is provided on site for all berth holders within the designated car park.
PETS Pets are welcome at the marina. All dogs must be kept on a lead when walking in public areas and please pick up after all pets and place in the waste bins provided.
WAT E R Drinking water is available on the pontoons. You will need a hose and a tap connector. May we please ask you to use water considerately.
SECURITY We operate 24hr security at the marina. Access through the security gates is via a proximity gate fob only. Gate fobs are issued on arrival at Hartford with a £20 refundable deposit once the fob is returned at the end of your visit. If you have any difficulty with access please don’t hesitate to speak to the marina office.
RUBBISH Rubbish bins are provided around the site. If you have large items for disposal please speak to the marina team for help and advice.
PUMP OUT
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Pump out is available free of charge to all berth holders and is located in front of the marina office - see map. This is operated via a token system. Tokens are available from the marina office.
WiFi Free WiFi accounts, allowing the connection of up to five devices, are provided to all berth holders. Please allow up to five days for these to be connected. A guest login is also available, details for which are below or are available from the marina office. Visitor WiFi:
TROLLEYS Trolleys have been provided for berth holder use. Please feel free to use as and when required. We would ask you to be mindful of not leaving trolleys to obstruct walkways and to return them as soon as you’ve finished.
WORKING O N YO U R B O AT Please note we do not allow maintenance work to be conducted on the pontoons or fingers. You may carry out any work on-board your boat. Should you require contractors to undertake work for you please ensure they are registered with the marina office before starting.
SHOPPING There is a good selection of local amenities near to Hartford Marina. Just a 5-minute walk away you will find Sainsbury’s supermarket and Dobbies garden centre. A short drive will bring you to a BP petrol station and various other shops and services.
EMERGENCY C O N TA C T S Dentist Doctor Hospital Marina Taxi Vets
The Anchor Dental Centre: 01480 279878 The Acorn Surgery: 01480 483100 Hinchingbrooke Hospital: 01480 416416 Main Office: 01480 454677 Steve’s Taxi: 01480 412333 Cromwell Vets: 01480 52222
B O AT S U P P L I E S & MARINA SERVICES Riverboat Solutions Mechanical Engineer Tel: 01480 411796 Email: workshop@riverboatsolutions.co.uk Tony Tug Boats UK & European Boat Transport Tel: 07810 646733 Email: tony@tonytugboats.com Jeckells Covers Canopy Covers Tel: 01603 784488 www.jeckells.net Fine Wooden Boats Boat Builders Tel: 07592 884003 www.finewoodenboats.co.uk
Walk
5 mins
HPC Marine Ltd Marine Surveys and BSS, Gas Safe Tel: 07919 804412 Email: bullenuk@yahoo.co.uk
Cycle
2 mins
Please note these suppliers are not endorsed by Hartford Marina. Any contract entered into is between yourself and the company in question.
Drive
2 mins
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ENJOY YO U R S TAY
Carriages of Cambridge Travel back to the golden age of luxury rail travel and indulge yourself in a delicious range of handmade Afternoon Teas. The unique setting is perfect for catching up with friends and family or celebrating a special occasion. From the moment you step into the 1920’s station, you will be transported back to this romantic era with all its luxury and decadence. Only a 20 minute drive from the marina, this isn’t one to miss. www.carriagesofcambridge.co.uk
E AT I N G O U T With cosy local taverns, restaurants overlooking the marina and traditional tea shops, you’ll be spoilt for choice during your stay at Hartford Marina. The Hartford Mill Located on the marina, you don’t have to go far to enjoy a drink and bite to eat. With a large and affordable menu, there is definitely something for everyone. www.greeneking-pubs.co.uk/pubs/cambridgeshire/ hartford-mill 10
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Dobbies Cafe Located opposite the marina, inside Dobbies garden centre, you will find a cosy coffee shop ideal for grabbing a spot of lunch. Further inside the store, you’ll also find a great butchers and deli counter. www.dobbies.com/huntingdon
THINGS TO SEE & DO Whether you’re planning a family holiday, a day trip with friends or a romantic getaway, there’s plenty of things to do during your visit to Hartford Marina. Houghton Mill Just a short walk from the marina you will find Houghton Mill. Set in an idyllic village location on an island on the Great Ouse River, the mill has inspired artists and photographers for generations. On your visit, experience the sound and atmosphere of a traditional working mill, have a go at making flour or lose yourself in the tranquillity of the riverside setting. www.nationaltrust.org.uk/houghton-mill-andwaterclose-meadows
Raptor Foundation The Raptor Foundation aims to rescue, rehabilitate and return injured birds of prey back to the wild and to protect and preserve them through education and conservation. The centre offers a full educational experience and impressive flying display. raptorfoundation.org.uk Hamerton Zoo Park Set within 25 acres of beautiful Cambridgeshire countryside, Hamerton Zoo is a perfect day out for all the family. Learn about endangered animals, enjoy a spot of lunch in the picnic area and explore the play areas and gift shop. www.hamertonzoopark.com
The Cromwell Museum Take a trip to The Cromwell Museum and learn all about Oliver Cromwell’s life. From his time at school and his early years in Huntingdon and St Ives, to his journey into national politics. With more than 800 items on public display, this collecton is renowned as the best in the world. www.cromwellmuseum.org/plan-a-visit www. t i n gd e n e - m a r i n a s . co . u k
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SAFETY NOTICE PLEASE READ Tingdene Marinas Ltd ask all Marina Users to follow these simple safety measures and to inform all guests and visitors of them: This is a working marina with boat hoisting, craning and boat towing occurring at all times. Please be aware of the danger of these activities. The pontoons and walkways are slippery in wet or icy conditions; please take extra care. Salt or grit is provided for your use if required. Please keep pontoons clear of all equipment and rubbish. Children and non-swimmers must wear life jackets at all times. Children must not be allowed to ride in the luggage trolleys. Bicycles must not be ridden on the pontoons or ramps. Do not run on the pontoons. Swimming is not allowed in the marina basin. BBQs are not allowed on the pontoons. In extreme weather and/or flood conditions life jackets must be worn by all marina users. The Marina will be closed to navigation during extreme flood and/or wind conditions. Please contact the Marina Office for current navigation advice. Danger: the electric supply to the pontoons is threephase mains. Do not tamper with the electric supply. Report all faults to the Marina Team.
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Please report all accidents and any damage or faults to the Marina Team as soon as possible. All trade visitors must report to the Marina Office prior to entry. Do not discharge oil, sewage or any other pollutants into the marina basin.
FIRE DRILL 1. Sound the Alarm and shout ‘FIRE’. The main marina Fire Alarm is located in the chandlery. 2. Call the Fire Brigade. Dial 999. Advise marina name and address, and location of Fire on site: Hartford Marina, Banks End, Wyton, PE28 2AA. Do you need an Ambulance and/or the Police? 3. Open the car-park gate and keep it open. Open the pontoon gates using emergency lanyards. 4. Communicate danger to all Marina users and evacuate. Do not re-enter danger area. Avoid panic; communicate actions. 5. Evacuate injured persons from fire area if this is possible safely and without further injury. Do not endanger further persons. Your evacuation point is: Marina Front Car-Park by main gate. 6. If the evacuation route from the pontoons is blocked by Fire, use the Marina Workboat to evacuate from the safest areas of the pontoons. 7. Do you require First Aid? First Aiders: Lucy Zeka. 8. Note areas of additional hazard: Fire, Gas Bottles, Oil Spill, Electrocution, Smoke, Explosion, Pontoon Collapse, Wind Direction. 9. Nominate staff members to meet Fire Brigade.
10. Can the fire be fought safely? IF NO: - Await Fire Brigade - Review actions - Keep Marina users away from danger area IF YES: - Locate fire-fighting equipment - Extinguish fire (Remember the ‘Fire Triangle’: Heat-Fuel-Air Remove any one and the fire goes out) - Ensure Fire Brigade attend and render safe 11. Do you need to shut-off the electric supply? Ask the Fire Brigade. Location: Chandlery. 12. Are all persons accounted for safely? Ask other Marina users. 13. Is the Fire safely extinguished? Ask Fire Brigade. When safe, communicate this clearly to Marina users.
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T I N G D E N E L O YA LT Y SCHEME: JOIN THE CLUB! To say thank you for becoming an annual berth holder you will automatically become a member of the Tingdene Loyalty Scheme. Enjoy benefits across all nine marinas to make the most of your life aboard.
THE BENEFITS:
YO U R G AT E WAY T O THE BEST OF THE UK’S CRUISING RIVERS Located at nine premium destinations across the UK’s inland waterways Tingdene Marinas will turn your boating dreams into reality. From river boats to narrow boats and barge boats to cruisers, whatever your boating preference we welcome you all.
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• • • • • • • • •
Free WiFi Free* mooring at other Tingdene Marinas Free or discounted pump outs Discounted fuel Discounted chandlery Great offers on Boat Show tickets Discounted Haven Knox Insurance Organised cruises – inland and tidal Transfer your account to any other Tingdene Marina
*28 days mooring at other Tingdene Marinas subject to availability.
TINGDENE B O AT S A L E S
Opening hours: 9am-5pm Monday to Saturday 10am-4pm Sunday
M O T O R YA C H T S SPORTS CRUISERS DUTCH BARGES N A R R O W B O AT S WIDEBEAMS With over 30 years’ experience in the marine industry you can rest assured you’re in safe hands with Tingdene Boat Sales. Our expert and friendly advisors will help you locate your perfect boat and support you throughout the entire purchasing process. Plus, if you buy a boat from us, we guarantee a berth in one of our nine inland marinas across the country, so you can tick all your boxes in one go. Contact Chris on 01480 454677 or email chris.bennet@tingdene.net to discuss your individual requirements. For more information visit www.tingdeneboatsales.net. www. t i n gd e n e - m a r i n a s . co . u k
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01480 454677 hartfordmarina@tingdene.net www.tingdene-marinas.co.uk Hartford Marina, Banks End, Wyton, PE28 2AA