PYRFORD MARINA
W H E R E E X P E R I E N C E M AT T E R S
A BEAUTIFUL & TRANQUIL SPOT Tucked away in a tranquil and beautiful spot, Pyrford Marina is a gateway to a maze of waterways perfect for exploring. Lying alongside the River Wey Navigation which stretches over 20 miles through the heart of Surrey, you’re within just 3 hours cruising of the River Thames, with access on to the Kennet and Avon Canal at Reading, plus the Grand Union Canal at Brentford. There is also direct access from the Wey Navigation to the Basingstoke Canal, so you really are spoilt for choice when it comes to places to forget the stresses and strains of daily life. Here at Pyrford we focus on making berthing simple and comfortable. The marina facilities enable you to sit back and enjoy the pleasures of the waterside lifestyle, safe in the knowledge that you’re getting the best possible service.
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CONTENTS 02
A Beautiful & Tranquil Spot
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Welcome To Pyrford Marina
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Marina Map
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Marina Facilities
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Enjoy Your Stay
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Safety Notice
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Fire Drill
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Tingdene Marinas
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Boat Sales
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WELCOME TO PYRFORD MARINA Thank you for choosing to berth your boat with us here at Pyrford Marina. On behalf of the team I would like to wish you a warm welcome and hope that you enjoy your stay. We’ve put together this guide to help you make the most of your time with us. Whether you are using the marina for the first time or berthing your boat for a year, it should provide you with valuable information on the facilities here at the marina, as well as details on local services and places to visit. If there is anything you need assistance with then please don’t hesitate to contact the marina office where a member of our team will be more than happy to assist you. We hope you enjoy your time at the marina and thank you for choosing to stay with us.
Steve Hughes Marina Manager
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MARINA FAC I L I T I E S Below is a list of the facilities available to you at the marina and how to access them. If you experience any issues at any time, please don’t hesitate to contact the marina office for assistance. Tel: 01932 340739 Email: pyrfordmarina@tingdene.net
CHANDLERY We carry a small selection of chandlery products inside the marina office. We can also order specific items i.e. replacement fenders when required. Please speak to a member of the team.
ELECTRICITY Electricity is provided at each berth. Please use the electrical outlet as instructed by the marina team. If you do not have the correct adaptor for the socket size available please contact the marina office. Electricity connections are provided by the marina at the user’s own risk and it is a user’s responsibility to ensure that they have the suitable fitting for their onboard systems. Electricity may be loaded via your smart card. Topping up your smart card can only be done by calling in to the marina office. Please note cards can only be topped up during office hours.
Opening Times: Mon-Sat: 9am-5pm Sunday: 10am-5pm (10am-4pm during GMT) Please ensure you follow the steps below on how to load your card on to your post. Should you have any problems feel free to contact the marina office. How to activate your electricity: 1. Lift the front cover of the corresponding socket number 2. Slide your card into the slot to the right-hand side of the unit with the chip facing inwards - push it all the way in 3. Your screen will say SUCCESS When you are travelling you can take the electricity off the post to retain your credit. To do this please follow the instructions below: 1. Push the red button - holding it in at all times 2. Push your card into the slot to the right-hand side of the unit 3. Remove the card and release the red button 4. Your screen will say NO CREDIT 5. All your electricity is now on your card
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FUEL Diesel is available at the marina and is located on the Service Pier.
PA R K I N G Free parking is provided on site for all berth holders within the designated car park.
PETS Pets are welcome at the marina. All dogs must be kept on a lead when walking in public areas and please pick up after all pets and place in the waste bins provided.
WAT E R Drinking water is available on the pontoons. You will need a hose and a tap connector. May we please ask you to use water considerately.
SECURITY We operate 24hr security at the marina. Access through the security gates is via a proximity gate fob only. Gate fobs are issued on arrival at Pyrford Marina. If you have any difficulty with access please don’t hesitate to speak to the marina office who will be able to assist. 08
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SHOPPING There is a good selection of amenities near to Pyrford Marina. Just a 5-minute drive away you will find West Byfleet which has convenience stores, various supermarkets, a pharmacy, and a doctors surgery. Walk
30 mins
Cycle
10 mins
Drive
5 mins
PUMP OUT Pump out is available free of charge to all berth holders and is located at the Service Pier - see map. This is operated via a token system. Tokens are available from the marina office.
TROLLEYS Trolleys have been provided for berth holder use. Please feel free to use as and when required. We would ask you to be mindful of not leaving trolleys to obstruct walkways and to return them as soon as you’ve finished.
WiFi Free WiFi is available for Annual Berth Holders.
SHOWERS & TOILETS Showers and toilets are available for your use in the marina office building. They are cleaned regularly and we ask that you leave them as you would wish to find them.
RUBBISH Rubbish bins are provided around the site. If you have large items for disposal please speak to the marina team for help and advice.
WORKING O N YO U R B O AT Please note we do not allow maintenance work to be conducted on the pontoons or fingers. You may carry out any work on-board your boat. Should you require contractors to undertake work for you please ensure they are registered with the marina office before starting. www. t i n gd e n e - m a r i n a s . co . u k
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ENJOY YO U R S TAY
The Seven Stars The Seven Stars is a family run country pub located in the picturesque Surrey village of Ripley. Offering a wide range of home made food - traditional lunches, light bites, evening meals and Sunday roasts, all of which are cooked to order. Whether you are popping in for a drink, a quick snack or a three course meal, you’re sure to get a warm and friendly welcome. www.sevenstarsripley.co.uk Toby Cottage Restaurant A cosy and homely restaurant set in a beautiful 16th century oak-beamed building in the lovely village of Ripley. Why not enjoy an aperitif in the cocktail bar whilst you browse the à la carte menu filled with English and continental dishes. tobycottage.co.uk
E AT I N G O U T With cosy local taverns overlooking riverbanks, fine dining restaurants and traditional tea shops, you’ll be spoilt for choice during your stay at Pyrford Marina. The Anchor Why not enjoy a bite to eat on the beautiful terrace of The Anchor whilst taking in the views of Pyrford Lock and the banks of the Wey Navigation Canal. A short walk from the marina, this traditional and quintessential English country pub has a menu which is packed with all of your traditional favourites as well as some exciting modern dishes to tickle your tastebuds. www.anchorpyrford.co.uk 10
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Ripley Curry Garden Dine in or takeaway. Ripley Curry Garden has an extensive menu of mouth watering specialities such as Chicken Agni, succulent Tandoori dishes and tender Tikkas grilled to perfection. Dishes are either taken from the kitchens of renowned chefs from the Indian and Bengal regions or are created by the Ripley’s own experienced chefs, specially trained and dedicated to prepare a fusion of healthy, pure vibrant food. www.ripleycurrygarden.com
THINGS TO SEE & DO Whether you’re planning a family holiday, a day trip with friends or a romantic getaway, there’s plenty of things to do during your visit to Pyrford Marina. RHS Garden Wisley If you have a passion for gardening why not take a trip to Wisley, one of the world’s great gardens, packed with horticultural inspiration. This vast garden is spread across 240 acres and includes a glasshouse with 3 climatic zones, a learning space and a Growing Lab all available to explore. Whilst you’re there, don’t forget to take a look around The Wisley Garden Centre where you’ll find top-quality plants, gifts and homeware, plus great ideas for the home and garden. www.rhs.org.uk/gardens/wisley
Painshill Just a 10 minute drive away from the marina you’ll find Painshill - a magnificent award-winning 18th century landscape garden based in Cobham, Surrey. Set across 125 acres, there’s plenty to explore including the sparkling Crystal Grotto, Gothic Tower, Waterwheel, and the Painshill Vineyard. Painshill certainly has something for everyone and makes a great day out. www.painshill.co.uk
Big Apple Woking Perfect entertainment for a rainy day. Why not have a fun afternoon at the bowling alley or LazerQuest? www.thebigapple.co.uk Guildford Museum A free and educational day out for all the family! Housed in beautiful, historic buildings next to the Castle Grounds, the exhibitions at this small, local museum are free to visit and include a variety of changing displays, plus a permanent collection of objects dating from prehistoric times. www.guildford.gov.uk/museum www. t i n gd e n e - m a r i n a s . co . u k
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SAFETY NOTICE PLEASE READ Tingdene Marinas Ltd ask all Marina Users to follow these simple safety measures and to inform all guests and visitors of them: This is a working marina with an operational dry dock. Please note nobody should enter the dry dock unless they are using the facility. The pontoons and walkways are slippery in wet or icy conditions; please take extra care. Please keep pontoons clear of all equipment and rubbish. Children and non-swimmers must wear life jackets at all times. Children must not be allowed to ride in the luggage trolleys. Bicycles must not be ridden on the pontoons or ramps. Do not run on the pontoons. Swimming is not allowed in the marina basin. BBQs are only permitted in the designated BBQ area.
E M E R G E N C Y C O N TA C T S Dentist: Christine Osborne Dental Practice 01932 345562 Doctor: College Road Surgery - 01483 771309 Hospital: Royal Surrey - 01483 571122 Marina: Main Office - 01932 340739 Taxi: A* Car - 01483 456661 Vets: Voo Vets Pyrford - 01932 800575
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Please report all accidents and any damage or faults to the Marina Team as soon as possible. All trade visitors must report to the Marina Office prior to entry. Do not discharge oil, sewage or any other pollutants into the marina basin.
FIRE DRILL 1. Sound the Alarm and shout ‘FIRE’. The main marina Fire Alarm is located on the wall of the marina office. There are hand wind fire alarm bells situated around the Marina. The red fire extinguisher boxes, if opened, will sound an alarm. 2. Call the Fire Brigade. Dial 999. Advise marina name and address, and location of Fire on site: Pyrford Marina, Lock Lane, Woking. GU22 8XL. Do you need an Ambulance and/or the Police? 3. Open the Marina gates and keep them open. Position somebody on the roadway to guide the emergency services into the Marina. 4. Communicate danger to all Marina users and evacuate. Do not re-enter the danger area. Avoid panic; communicate actions. 5. Evacuate injured persons from fire area if this is possible safely and without further injury. Do not endanger further persons. Your evacuation point is: Marina Office Car-Park far end near Road Entrance 6. If the evacuation route from pontoons is blocked by Fire, use the Marina Workboat to evacuate from safest areas of pontoons. 7. Do you require First Aid? Nominated First Aider: Mark Brundrit or Steve Hughes 8. Note areas of additional hazard: Fire, Gas Bottles, Oil Spill, Electrocution, Smoke, Explosion, Pontoon Collapse, Wind Direction. 9. Nominate staff members to meet Fire Brigade.
10. Can the fire be fought safely? IF NO: - Await Fire Brigade - Review actions - Keep Marina users away from danger area IF YES: - Locate fire-fighting equipment - Extinguish fire (Remember the ‘Fire Triangle’: Heat-Fuel-Air. Remove any one and the fire goes out). - Ensure Fire Brigade attend and render safe 11. Do you need to shut-off the electric supply? Ask the Fire Brigade. Locations: In the cupboard in the Marina Office 12. Are all persons accounted for safely? Ask other Marina users. 13. Is the Fire safely extinguished? Ask Fire Brigade. When safe, communicate this clearly to Marina users. www. t i n gd e n e - m a r i n a s . co . u k
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T I N G D E N E L O YA LT Y SCHEME: JOIN THE CLUB! To say thank you for becoming an annual berth holder you will automatically become a member of the Tingdene Loyalty Scheme. Enjoy benefits across all nine marinas to make the most of your life aboard.
THE BENEFITS:
YO U R G AT E WAY T O THE BEST OF THE UK’S CRUISING RIVERS Located at nine premium destinations across the UK’s inland waterways Tingdene Marinas will turn your boating dreams into reality. From river boats to narrow boats and barge boats to cruisers, whatever your boating preference we welcome you all.
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Free WiFi Free* mooring at other Tingdene Marinas Free or discounted pump outs Discounted fuel Discounted chandlery Great offers on Boat Show tickets Discounted MS Amlin Insurance Organised cruises – inland and tidal Transfer your account to any other Tingdene Marina
*28 days mooring at other Tingdene Marinas subject to availability.
TINGDENE B O AT S A L E S
Opening hours: 9am-5pm Monday to Saturday 10am-4pm Sunday
M O T O R YA C H T S SPORTS CRUISERS DUTCH BARGES N A R R O W B O AT S WIDEBEAMS With over 30 years’ experience in the marine industry you can rest assured you’re in safe hands with Tingdene Boat Sales. Our expert and friendly advisors will help you locate your perfect boat and support you throughout the entire purchasing process. Plus, if you buy a boat from us, we guarantee a berth in one of our nine inland marinas across the country, so you can tick all your boxes in one go. Contact Rachel on 01932 343275 or email rachel.tipping@tingdene.net to discuss your individual requirements. For more information visit www.tingdeneboatsales.net www. t i n gd e n e - m a r i n a s . co . u k
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01932 340739 pyrfordmarina@tingdene.net www.tingdene-marinas.co.uk Pyrford Marina, Lock Lane, Pyrford, Surrey, GU22 8XL