W A LT O N M A R I N A
W H E R E E X P E R I E N C E M AT T E R S
YO U R G AT E WAY T O T H E RIVER THAMES With direct access onto the River Thames, Walton Marina offers permanent berths afloat for all types of motor cruisers with excellent marina facilities in a safe and relaxed atmosphere. The river flows directly past the landmark boathouse which has stood on the site for over 100 years, and it is just a short cruise away from the historic Hampton Court Palace, Runnymede and Windsor, not forgetting Kingston upon Thames for superb shopping.
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CONTENTS 02
Your Gateway to the River Thames
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Welcome To Walton Marina
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Marina Map
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Marina Facilities
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Enjoy Your Stay
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Safety Notice
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Fire Drill
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Tingdene Marinas
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Boat Sales
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WELCOME TO W A LT O N M A R I N A Thank you for choosing to berth your boat with us here at Walton Marina. On behalf of the team, I would like to wish you a warm welcome and hope that you enjoy your stay. We’ve put together this guide to help you make the most of your time with us. Whether you are using the marina for the first time or berthing your boat for a year, it should provide you with valuable information on the facilities here at the marina, as well as details on local services and places to visit. If there is anything you need assistance with then please don’t hesitate to contact the marina office where a member of our team will be more than happy to assist you. We hope you enjoy your time at the marina and thank you for choosing to stay with us.
Adam Buck Marina Manager
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MARINA FAC I L I T I E S Below is a list of the facilities available to you at the marina and how to access them. If you experience any issues at any time, please don’t hesitate to contact the marina office for assistance. Tel: 01932 226305 Email: waltonmarina@tingdene.net
CHANDLERY We have a small on-site chandlery supplying all the basic equipment required, from ropes and fenders through to boat cleaning products and life jackets. We are also a Thames “SeaSafe” life jacket service point. If there is something more specific that you want, we can also order in upon request.
Opening Times: Mon-Sat: 9am-5pm Sunday: 10am-5pm (10am-4pm during GMT)
ELECTRICITY Electricity is offered as a shared convenience meaning no berths have a dedicated socket. For this reason, we suggest no boats are left plugged in on a constant supply. Please use the electrical outlet as instructed by the marina team and please only use the correct marine type plug and cable. Electricity connections are provided by the marina at the user’s own risk and it is the user’s responsibility to ensure they have the suitable fitting on-board their boat.
ACCESS CODES Please find below access codes for the marina. May we politely ask that these are not shared with anyone either inside or outside of the marina. Main gate: Berth holder’s car park: External washroom: Visitor WiFi: www. t i n gd e n e - m a r i n a s . co . u k
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FUEL Unfortunately we are unable to offer fuel at Walton marina, however the marina opposite does offer petrol & diesel.
PA R K I N G Free berth holder parking is provided on site and all boat owners will be issued with a parking permit to display in their windscreen. Please note - if you have visitors to the marina with a vehicle, they will require a “Visitors” parking permit.
WAT E R Mains water is available on the pontoons. Please may we ask you to use water considerately.
PETS Pets are welcome at the marina. All dogs must be kept on a lead when walking in public areas. Please pick up after all pets and place in the waste bins provided.
WORKING O N YO U R B O AT We do not allow maintenance work to be conducted on the pontoons or fingers. You may carry out any work on-board your boat. Should you require contractors to undertake work for you, please ensure they are registered with the marina office before starting.
RUBBISH Rubbish bins for domestic waste and recycling are provided at our main recycling centre. If you have large items for disposal, please speak to the marina team for help and advice.
SECURITY On arrival, you will receive the access codes for the marina, toilets & showers. Please do not share these codes with anyone outside the marina or anyone seeking to gain access. If you have any difficulty with access, please speak to the marina office. 08
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SHOWERS & TOILETS Showers and toilets are available for you to use by the main building. They are regularly checked and cleaned and we kindly ask that you leave them as you would wish to find them. Access codes are provided at the back of this booklet and code cards for the year are available from the office.
TROLLEYS Trolleys have been provided for berth holder use. Please feel free to use as and when required. We would ask you to be mindful of not leaving trolleys to obstruct walkways and to return them as soon as you’ve finished.
PUMP OUT Pump out & Elsan is available free of charge to all berth holders and is located by the water entrance to the marina (see map). The pump out is operated by a token system and tokens are available from the marina office.
WiFi Free WiFi is available for annual berth holders.
SHOPPING There is good selection of local amenities close to the marina. The local shops and restaurants are just a 10 min walk away. Here you will find a range of outlets such as Sainsburys, Costa Coffee and Pizza Express. Walk
10 mins
Cycle
5 mins
Drive
2 mins
ON-SITE SERVICES Engineering, Engine Servicing and Spare Parts D&R Engineering D & R Engineering have over 50 years of experience in marine engineering both in the UK and overseas. They pride themselves on being the largest Honda Marine Dealer on the Thames with a fantastic range of facilities. D&R are Honda certified technicians, specialising in the sales and service of Honda outboards. They also service all other major brands and are factory certified Suzuki, Yamaha, Mercury/Mariner, Volvo Penta and Webasto trained. Tel: 01932 254180 Email: info@outboardsandinboards.co.uk www.outboardsandinboards.co.uk Please note these suppliers are not endorsed by Walton Marina. Any contract entered into is between yourself and the company in question.
EMERGENCY C O N TA C T S Dentist : Doctor: Hospital: Marina: Taxi: Vets:
Walton Dental Surgery - 01932 225748 The Forthouse Surgery - 01932 253055 Walton Community Hospital 01932 414205 Main Office - 01932 226305 Walton Taxi Service - 01932 222224 Ambleside Veterinary Centre 01932 228915
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ENJOY YO U R S TAY
Zio’s Italian Zio’s Italian is an authentic Sicilian wood fire oven pizzeria & delicatessen that provides a takeaway and delivery service to the local area. As well as pizza, Zio’s also provide a range of freshly made pasta, paninis, appetisers and mouth watering home-made desserts. www.ziositalian.com Buenasado At Buenasado Argentine Steakhouse you can experience a unique combination of top quality beef from grass-fed cattle, reared in the fertile lowlands of Las Pampas, plus enjoy superb world-famous Argentinian wine. www.buenasado.com
E AT I N G O U T With cosy local taverns overlooking riverbanks, fine dining restaurants and traditional tea shops, you’ll be spoilt for choice during your stay at Walton Marina. The Boathouse Located on the marina, The Boathouse serves delightful coffee, fantastic sandwiches, paninis, snacks, milkshakes, hot chocolates and juices. Great if you’re on the go or sit down, relax and watch the world go by! www.coffeeattheboathouse.com 10
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The Anglers The Anglers in Walton on Thames is a friendly venue popular with locals, passing walkers and cyclists. Situated by the river with great views from the terrace and upstairs dining area, food is served all day from 10am to 10pm. Pop on by and enjoy the family friendly atmosphere. You can even bring your dog along too! www.classicinns.co.uk/anglers-waltononthames
THINGS TO SEE & DO Whether you’re planning a family holiday, a day trip with friends or a romantic getaway, there’s plenty of things to do during your visit to Walton Marina. Here are a few of our favourites.
Brooklands Museum Discover the pioneers of speed, flight and adventure at the birthplace of British motorsport, aviation and home of Concorde. www.brooklandsmuseum.com Hampton Kempton Waterworks Railway Step back in time with a visit to the 1915 heritage narrow gauge railway and the magnificent Kempton Steam Museum. Discover the fascinating history of the railway and how the great pumping engines at Kempton Steam Museum helped provide clean drinking water to London in the early 20th century. hamptonkemptonrailway.org.uk
The Boathouse Coffee and Boat Hire Come and hire a 6 seater motor boat or rowing boat! Whether you’re taking the kids out on an adventure, having a romantic picnic with a loved one or finding secluded spots to paint, write or watch the wildlife, come and have a wonderful day out on the River Thames. www.coffeeattheboathouse.com Thorpe Park Resort Make some awesome memories with a day out at Thorpe Park Resort. Fun for all the family, there are rides and attractions galore. www.thorpepark.com
Hampton Court Palace Immerse yourself in one of the greatest and most authentic Tudor experiences in the world. Explore the Grade I listed building, home of Henry VIII and learn all about his life and the Tudor dynasty. www.hrp.org.uk/hampton-court-palace www. t i n gd e n e - m a r i n a s . co . u k
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SAFETY NOTICE PLEASE READ Tingdene Marinas Ltd ask all marina users to follow these simple safety measures and to inform all guests and visitors of them: This is a working marina, with boat hoisting, craning and boat towing occurring at all times. Please be aware of the danger of these activities. The pontoons and walkways are slippery in wet or icy condition - please take extra care. Salt or grit is provided for your use if required. Please keep pontoons clear of all equipment and rubbish. Dogs must be kept on a lead and not allowed to foul the pontoon areas. Children and non-swimmers must wear life jackets at all times. Children must not be allowed to ride in the luggage trolleys. Bicycles must not be ridden on the pontoons or ramps. Do not run on the pontoons. Swimming is not allowed in the Marina basin. BBQs are not allowed on the pontoons. In extreme weather and / or flood conditions, life jackets must be worn by all marina users. Ground anchors will be deployed during extreme flood and / or wind conditions and the marina will be closed to navigation. Please contact the marina office for current navigation advice. Danger: the electric supply to the pontoons is threephase mains. Do not tamper with the electric supply. Report all faults to marina staff.
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Please report all accidents and any damage or faults to marina staff as soon as possible. All trade visitors must report to the marina office prior to entry. Do not discharge oil, sewage or any other pollutants into the marina basin.
FIRE DRILL 1. Sound the Alarm and shout ‘FIRE’. The Marina Fire Alarms are located around the marina edge as manual ring bells. There is another Fire Alarm system inside the main office and Coffee shop. 2. Call the Fire Brigade. Dial 999. Advise marina name and address, and location of Fire on site: Walton Marina, Walton on Thames, Postcode KT12 1QW. Location on south side of Walton Bridge. Do you need an Ambulance and/or the Police? 3. Open the car-park barrier and keep it open. Open the pontoon gates, using emergency lanyards. 4. Communicate danger to all Marina users and evacuate. Do not re-enter danger area. Avoid panic; communicate actions. 5. Evacuate injured persons from fire area if this is possible safely and without further injury. Do not endanger further persons. Your evacuation point is: Marina Front Car-Park. 6. If the evacuation route from the pontoons is blocked by Fire, use the Marina Workboat to evacuate from the safest areas of the pontoons. 7. Do you require First Aid? First Aiders: Adam Buck, Sue Williams & Kim Allen. 8. Note areas of additional hazard: Fire, Gas Bottles, Oil Spill, Electrocution, Smoke, Explosion, Pontoon Collapse, Wind Direction. 9. Nominate staff members to meet Fire Brigade.
10. Can the fire be fought safely? IF NO: - Await Fire Brigade - Review actions - Keep Marina users away from danger area IF YES: - Locate fire-fighting equipment - Extinguish fire (Remember the ‘Fire Triangle’: Heat-Fuel-Air. Remove any one and the fire goes out) - Ensure Fire Brigade attend and render safe 11. Do you need to shut-off the electric supply? Ask the Fire Brigade. Locations: In main office. 12. Are all persons accounted for safely? Ask other Marina users. 13. Is the Fire safely extinguished? Ask Fire Brigade. When safe, communicate this clearly to Marina users.
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T I N G D E N E L O YA LT Y SCHEME: JOIN THE CLUB! To say thank you for becoming an annual berth holder you will automatically become a member of the Tingdene Loyalty Scheme. Enjoy benefits across all nine marinas to make the most of your life aboard.
THE BENEFITS:
YO U R G AT E WAY T O THE BEST OF THE UK’S CRUISING RIVERS Located at nine premium destinations across the UK’s inland waterways Tingdene Marinas will turn your boating dreams into reality. From river boats to narrow boats and barge boats to cruisers, whatever your boating preference we welcome you all.
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• • • • • • • • •
Free WiFi Free* mooring at other Tingdene Marinas Free or discounted pump outs Discounted fuel Discounted chandlery Great offers on Boat Show tickets Discounted Haven Knox Insurance Organised cruises – inland and tidal Transfer your account to any other Tingdene Marina
*28 days mooring at other Tingdene Marinas subject to availability.
TINGDENE B O AT S A L E S
Opening hours: 9am-5pm Monday to Saturday 10am-4pm Sunday
M O T O R YA C H T S SPORTS CRUISERS DUTCH BARGES N A R R O W B O AT S WIDEBEAMS With over 30 years’ experience in the marine industry you can rest assured you’re in safe hands with Tingdene Boat Sales. Our expert and friendly advisors will help you locate your perfect boat and support you throughout the entire purchasing process. Plus, if you buy a boat from us, we guarantee a berth in one of our nine inland marinas across the country, so you can tick all your boxes in one go. Contact Kim or Mike on 01932 221689 or email waltonboatsales@tingdene.net to discuss your individual requirements. For more information visit www.tingdeneboatsales.net www. t i n gd e n e - m a r i n a s . co . u k
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01932 226305 waltonmarina@tingdene.net www.tingdene-marinas.co.uk Walton Marina, Walton Bridge, Walton on Thames, Surrey, KT12 1QW