DEAR GUEST Welcome to Upton Lake and Marina, we are delighted to have you staying with us. We hope that you have an enjoyable holiday and make some wonderful memories. If you require any assistance please email uptonlake@tingdene.net or call 01684 594 287.
W W W.WAT E R F RO N T- L I V I N G .C O M
MARINA OFFICE, BOAT SALES
2
MARINA FLOATING HOME
FIRE ASSEMBLY POINT
3
THE WHEELHOUSE BAR AND RESTAURANT
EMERGENCY LADDER
SPILL KIT
4
PUMP OUT / ELSAN
HANDICAP ACCESS
MARINE PERFORMANCE (CHANDLERY/MAINTENANCE)
5
RECYCLE CENTRE, RUBBISH POINT
FOOD
EMERGENCY CABINET Extinguisher Fire Bell Fire Action Notice First Aid Kit Life Ring
6
TRAVEL LIFT AND SLIPWAY
7
SEVERN EXPEDITIONS (DAY BOAT HIRE)
8
MARINA WORKSHOP
9
UPTON ROWING CLUB
FUEL STATION
Upton upon Severn, Worcester WR8 0PB
EV CHARGING POINTS
UPTON MARINA Upton upon Severn, Worcester WR8 0PB
RIV
ER
24
27
23
25
26
BERTH 6
16
22
14
21 18 20 19
4
8
12
3
F022 F023 F024 F025 F026 F027 F028
E
F018 F017 F016 F015 F014
E005
F033
E010 E011
F009
E012
F008
E013
F007
E014
F006
E016 E017
F003
E018
F038
F039 F040 F041
F042
F002 F001
E002
F004
D029 D030
D017
D033
D013
E020
D040
E021
2
D041 D042 D043 D044
D011 D010
UP TON LA K E PA RK ING
BERTH H OLDER PAR KIN G
1
C034 C035
C03 C0387 C039
D007 D006 D005 D004
D001
9
C03 C031 0 C032 C033
C036
D009 D008
D003 D002
5
C028 C029
D015
D012
D039
C026 C027
D014
D035 D036
C025
D016
D034
E019
C
D019 D018
D032
E015
F005
D027 D028
D031
E003
F034
D021 D020
D026
E009
F011 F010
D022
D025
E008
F013
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D024
E007
F035
7
D023
E006
F012 F032
2
1
F020 F019
F029 F030 F031
F036
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10
F
F021
F037
11
5
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13
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E004
Upton Town Centre
6
ERN
G
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17
SEV
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C019 C018 C017
C015 C014
C013
C012
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C016
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B023 B024
B025 B026
C011
C010 C009 C008
C040 C007 C041 C006 C042 C005 C043 C004 C044 C003 C045 C002 C001
C022
C021 C020
B027 B028
B029 B030
B031 B032 B033 B034 B035 B036 B037 B038
A
B017 B016 B B010415
B013 B012 B011
B001 B004 B005 B006 B007 B008 B009
28
A018
A017
A019 A020 A021 A022
A012
TOILETS / SHOWERS
A025
FIRE EXTINGUISHER
A026
LAUNDRY
A011 A010 A009 A008 A007
A006 A005
A003 A004
UPTON LAKE
1
LIFE RING
5 8 3 4
PUB L I C PA RKI NG
50, WORCESTER M5, M
A4104
USEFUL INFORMATION
ON ARRIVAL
TOILETS
Should there be any issues on arrival, please contact our Marina & Boat Sales office
While using the floating home or communal facilities, please do not flush any other product
on 01684 594 287.
apart from toilet tissue down the toilet. Please use the hygiene disposal bags and bin provided for all sanitary waste.
PARKING Free parking is available on-site. We have one car parking space available per floating
LAUNDERETTE
home in the Upton Lake parking area. All parking areas available have been indicated
The launderette is situated behind the Wheelhouse Bar & Restaurant seating area and
on the site map.
is token operated. Tokens are available from reception and the bar during operating hours.
To access the Upton Lake parking area, you will need to drive through the barrier leading to the secure berth holder parking. If you carry on driving towards the Upton Lake parking area, you will reach another gate; the access code for this gate is 2828 - this is also the code to access the glass pedestrian gate on the pontoon. Any additional vehicles should park in the public parking area. It is prohibited to park
BINS & RECYCLING Bins should be placed in the designated bin areas provided and as shown on the site map. Please put all rubbish in the bins and make sure the lids are secured.
DOGS
any vehicle on the grass areas.
Subject to owners requirements, dogs may be allowed in specific floating homes. We
We request that vehicles are moved during times of flooding.
would request that dogs be kept under control at all times and that their owners clean up after them. Please do not leave them unattended in the home or allow them on the
BAR & RESTAURANT The Wheelhouse Bar & Restaurant is open for breakfast, lunch, dinner or just drinks, from 10:00 - 22:30 daily, subject to change.
furniture or bedding. Dogs can be exercised on the grass areas around Upton Lake and Marina.
USEFUL NUMBERS UPTON DOCTORS SURGERY Tunnel Hill, WR8 0QL
01684 592954
UPTON DENTAL SURGERY Tunnel Hill, WR8 0QL
01684 592954
TEWKESBURY COMMUNITY HOSPITAL Barton Road, GL20 5GJ
0300 421 6100
UPTON DENTAL SURGERY Tunnel Hill, WR8 0QL
01684 592954
UPTON DIAL A CAB New Street, WR8 0JJ
RECEPTION/OFFICE HOURS 01684 592606
PUNDITS FUSION 9 Old Street, WR8 0HN
01684 591022
THE STOCKS VETERINARY CENTRE School Lane, WR8 0LF
01684 592606
RIVER SEVERN TAKEAWAY 11 Old Street, WR8 0HN
01684 592174
01684 594800
UPTON CHIPPY 2 New Street, WR8 0HR
Sunday
10:00 - 16:00
IN CASE OF EMERGENCY If there is an emergency, please dial 999/112. Location: Upton Marina, East Waterside, Upton-upon-Severn, WR8 0HB what3words: intrigued.scare.sketching
In the unlikely event that we receive a flood alert or warning, a member of staff will visit your accommodation to advise you of what will happen next. If you are not
01684 592230
present when we visit, we will leave a notification sticker on your accommodation. If you return to the home and find a flood notification sticker, please report to reception
THE SHACK CAFE 8 New Street, WR8 0HR
09:00 -17:00
FLOOD INFORMATION
UPTON PIZZA & KEBAB 20a Old Street, WR8 0HN
Monday - Saturday
01684 438228
immediately.
VISITOR RULES
GETTING AROUND THE LAKE
CHILDREN & PETS
1. Vehicle speeds must be kept to 10mph at all times.
10. Children are the responsibility of their parents or guardian at all times and must be
2. Vehicles on the Lake grounds, or grounds and roads passing through the Marina to
supervised so that they are not a nuisance or danger to themselves, or others. This also
the Lake grounds, must have a current road tax licence, insurance and must be in regular
includes the concession buildings.
use. Vehicles may not be stored on the Lake grounds. Vehicles must only be driven by an
11. A maximum of two pets per houseboat may be kept on the Lake and must be
individual who holds a valid driving licence.
properly cared for, if your floating home rental allows pets.
3. Only private motor cars are permitted onto the Lake and Marina grounds; motor-homes,
12. Dogs must be kept on a short lead at all times, extending types are not allowed.
lorries, vans and commercial vehicles of any sort are allowed only by prior arrangement only.
Dogs must not be left to roam free on the Lake and Marina grounds; appropriate
4. Motor car repairs may not be carried out on the Lake and Marina grounds but a recognised
action will be taken against known offenders.
breakdown service may attend in the event of a breakdown.
13. In the interest of all Lake users, especially children, fouling must be cleaned up
5. Visitors’ cars and owners’ second cars may only be parked in the Lake and Marina grounds
immediately.
if space allows. The company will request that cars are relocated if their position is causing
14. Noisy dogs or those that persistently disturb other Lake and Marina users will be
a blockage or inconvenience to other users. In order to preserve the beauty of the Lake and
barred from the Lake grounds.
Marina grounds, parking your vehicle on any of the grassed areas is strictly forbidden. Do not
15. Dogs are not to be left unattended such that they cause inconvenience to other
obstruct roadways for ease of emergency vehicles if access is required. There are sufficient
Lake users.
parking bays on the Lake and Marina grounds.
16. Waterfront Living Ltd and its representatives have sole discretion as to the
6. Bicycles may not be ridden at more than 10mph; children must not ride bicycles so as to
suitability of individual dogs allowed on the Lake grounds and to the number of dogs
cause a nuisance or undue noise.
to each Houseboat. Cats and dogs which are not in the Dangerous Dogs Act 1991 are
7. In the interest of safety, roller skates, roller-blades, scooters and skateboards may not be
permitted on the Lake at a maximum of two animals per home. Assistance dogs are
used on the Lake and Marina roads, or any Lake decking areas. Any other item of mobility is
permitted.
at the manager’s discretion.
LAKE PRESENTATION 8. Refuse must be disposed of in the bins provided - please help to keep the Lake and Marina grounds free from litter. 9. The refuse bins may only be used for the disposal of small household waste. It is not permitted for any rubbish / bulky items to be disposed of and left within a bin compound.
BEHAVIOUR ON LAKE GROUNDS
SAFETY
17. Please respect all property and the privacy of other Houseboat and boat users and
23. It is the responsibility of all users of the Lake to familiarise themselves with the fire
please keep noise to a minimum.
fighting installations on the Lake and Marina grounds.
18. Alcoholic drinks may only be consumed in and around the immediate vicinity of your
24. Portable halogen gas heaters or any other variants of gas bottle portable heating are not
Houseboat. No drinking is allowed in the communal areas of the Lake and Marina grounds.
permitted in or to be stored upon the Houseboat or its decking at any time.
19. Upton Lake is a non-smoking Lake; you are not permitted to smoke in the communal
25. Do not cover or block the air vents that are fitted within the Houseboat; the free
areas of the Lake or Marina grounds. There is a smoking shelter at the Wheelhouse Bar &
circulation of air is needed for the safe use of gas appliances.
Restaurant,
26. Tents are not permitted on the Lake grounds.
20. Waterfront Living Ltd operate a zero tolerance towards the use of drugs on our grounds,
27. No open fires may be lit on the Lake and Marina grounds: barbecues (this also includes
you will be asked to leave the Lake with immediate effect should it be established that illegal
any gas/electric barbecues), fireworks, chinese lanterns and patio heaters are not allowed
substances have been used.
under any circumstances. This includes the decked areas of the Houseboat, all walkways and
21. Ball games are not permitted within the vicinity of any Houseboat or boat, or in an area
open space.
which could cause nuisance or disturbance to other users of the Lake and Marina grounds.
28. Fire extinguishers are not permitted to be used, unless in the event of a fire only.
22. Waterfront Living Ltd operate a zero tolerance policy against verbal and / or physical
29. Rotary washing lines are not permitted to be used on the Lake and Marina grounds.
abuse towards employees and other Lake and Marina users. You will be asked to leave the
Smaller rotary washing lines, which are confined fully to a Houseboat decking are permitted,
Lake and Marina grounds with immediate effect should you be found to act in this manner.
with prior consent from management. 30. It is the responsibility of all users of the Lake and Marina that upon receiving a flood alert, warning or severe flood warning alert from the Environment Agency Flood Alert Service, to move their motor cars and motorcycles to the Alternative Parking Area provided to Lake users immediately to avoid the risk of flood damage to vehicles. 31. No persons are permitted to lift / tamper with the manhole covers / main drains on Upton Lake and Marina. Should you experience an issue, this must be reported to the Lake’s office immediately.
It may be necessary or desirable to change the Lake rules from time to time including for any reasons of health and safety, the efficient running of the Lake, environmental issues or regulations imposed upon us.
O PE
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N FO
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IN DISCOVER A N E W CON CEPT FOR LIVING F LOATING HOMES F OR SA L E R E S I D E N T I A L O R H O L I D AY U S E - R E S E R V E O F F P L A N T O D AY
01933 829 940 | www.waterfront-living.com UPTON LAKE, UPTON-UPON-SEVERN, WR8 0PB