iPOP Link Test

Teste de lentidão na Internet (iPOP) 1. Realizar um teste de download através do endereço via WEB de sua própria maquina: ftp://ftp.embratel.net.br/pub/tst Current directory is /pub/tst/ [DIRECTORY] Parent Directory [FILE] load.tst . . . . . . . . . . . . . . . . [Oct 4 2004] 292M [FILE] load2.tst. . . . . . . . . . . . . . . . [Dec 10 2004] 29M

Escolher um dos arquivos acima para baixar, não precisa terminar o download, somente verificar se está baixando com taxa superior a 900K/sec.

Caso este taxa esteja menor que 500K/sec, verificar no router EBT.

2. Verificar as interfaces no router da Embratel Na maquina de monitoramento de link externo fazer telnet usando o IP=189.2.184.1 (IP da LAN do iPOP) ou de sua residência sem MVP, fazer uma conexão usando telnet para IP=200.178.69.46 (IP da WAN do router na Motorola) telnet 200.178.69.46 senha: CQMR

Comando que mostra IPs e todas as interfaces do router.

3. Identificar os IPs das Interfaces MOTOROLA-JGU> sh ip int brief Interface IP-Address FastEthernet0/0 189.2.184.1 FastEthernet0/1 189.16.35.1 ATM1/0 unassigned ATM1/0.1 200.178.69.46

OK? YES YES YES YES

Method NVRAM NVRAM NVRAM NVRAM

Status up up up up

Protocol up up up up

3.1 Verificar a interface ATM MOTOROLA-JGU> sh int atm1/0 (ATM com a Telefônica) ATM1/0 is up, line protocol is up Hardware is RS8234 ATM E3 Sempre o link deve estar em Description: ### Link ATM 34MB ### UP e o protocoloem UP MTU 1500 bytes, sub MTU 1500, BW 34000 Kbit, DLY 200 usec, reliability 255/255, txload 14/255, rxload 107/255 Encapsulation ATM, loopback not set Encapsulation(s): AAL5 1023 maximum active VCs, 1 current VCCs VC Auto Creation Disabled.

VC idle disconnect time: 300 seconds Last input 00:00:13, output 00:00:00, output hang never Last clearing of "show interface" counters never Input queue: 0/75/230828/0 (size/max/drops/flushes); Total output drops: 26275 Queueing strategy: Per VC Queueing No caso da interface ATM sempre 30 second input rate 14319000 bits/sec, 1755 packets/sec 30 second output rate 1898000 bits/sec, 1471 packets/sec o input é maior que o output 1939189718 packets input, 3406510265 bytes, 1015 no buffer Received 0 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 602 CRC, 0 frame, 52 overrun, 1 ignored, 0 abort 203947713 packets output, 827303843 bytes, 0 underruns 0 output errors, 0 collisions, 1 interface resets 0 output buffer failures, 0 output buffers swapped out

3.2 Verificar a interface FastEthernet

Sempre o link deve estar em UP e o protocolo em UP

MOTOROLA-JGU> sh int f0/0 (LAN para o iPOP) FastEthernet0/0 is up, line protocol is up Hardware is MV96340 Ethernet, address is 0018.7395.3990 (bia 0018.7395.3990) Description: REDE LAN Internet address is 189.2.184.1/30 MTU 1500 bytes, BW 100000 Kbit, DLY 100 usec, reliability 255/255, txload 38/255, rxload 5/255 Encapsulation ARPA, loopback not set Keepalive set (10 sec) Full-duplex, 100Mb/s, 100BaseTX/FX ARP type: ARPA, ARP Timeout 04:00:00 Last input 00:04:36, output 00:00:00, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 2083000 bits/sec, 1511 packets/sec No caso da interface FastEthernet 5 minute output rate 15078000 bits/sec, 1791 packets/sec sempre o input é maior que o 3339062891 packets input, 3747204277 bytes output Received 2 broadcasts, 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog 0 input packets with dribble condition detected 958143119 packets output, 121589007 bytes, 0 underruns 0 output errors, 0 collisions, 1 interface resets 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier 0 output buffer failures, 0 output buffers swapped out

4. Verificar o delay entre o router na Motorola e o router na Embratel MOTOROLA-JGU>ping 200.178.69.45 Type escape sequence to abort.

Sending 5, 100-byte ICMP Echos to 200.178.69.45, timeout is 2 seconds: !!!!!

Success rate is 100 percent (5/5), round-trip min/avg/max = 4/4/4 ms (exemplo de delay alto acima de 20ms)

Tempo de resposta do ping normal

Ping para IP do próximo router na Embratel

5. Caso este com problemas como acima abrir chamado na Embratel Ligar no telephone 0800 7212021, informar a designação JGU/IP/00033, opção 3 (reclamação de circuito), anotar o número do chamado no ticket do BMC. Sempre deixar o telephone de contato o do Help Desk – 19-38478080.