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How to book:
The easiest way to book your place on any class or event is via our website: https://chapelcottagestudio.co.uk/
Simply click on the “Classes & Events” tab at the top of the home page and then select the type of event you wish to book [e.g. weekly classes / courses / workshops] to view the upcoming dates.
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You do not need a PayPal account to book via our website. If you would prefer to book using a credit/debit card simply add your choice of classes to your shopping basket, follow the check out instructions and then choose “Pay with debit / credit card” when you are prompted to log into PayPal.
If you prefer you can email or write to us including your name, contact details and the title of the class(es) that you wish to book. Please include your full payment with your booking. We can also take reservations and help you to book your class over the phone : 01873 840282 / 07935 934898.
Cancellations:
If for any reason we have to cancel your booking, we will offer you a refund, a credit note or transfer your booking to another class of your choice (subject to availability).
If for any reason you have to cancel your booking the policy is as follows:
• Notification by email at least 2 weeks before the start of your class/event – refund issued.
• Notification by email less than 2 weeks before the start of your class/event – no refund issued
If we are able to fill your place with another paying student, we are very happy to offer you a refund regardless of when you cancel. Obviously the more notice we have, the easier it will be to fill your place.
Please note that there is a £5 administration fee payable in respect of refunds. This is to cover the administration time required and will be deducted from your refund.
Covid 19:
Since the pandemic we have now returned to a more familiar class structure here at CCS.
Visitors are still encouraged to be vigilant and anyone who is symptomatic should stay home and avoid contact with others as per Welsh Government advice.
Visitors are reminded to regularly wash/sanitise their hands and the Studio will continue to be thoroughly cleaned once a week alongside normal day to day cleaning.
Face masks are no longer a requirement, however anyone wishing to continue to wear a mask is very welcome to do so.
Please check our website for full policy details.