BUSINESS
Talk & Listen In his excellent book Take Care of Your People, Insperity co-founder Paul Sarvadi explains that communication with employees is a twoway street—and offers sage wisdom on how to keep the conversation going
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n 1986, Paul Sarvadi launched a modest personnel management company in Kingwood, Texas. Today, it is a powerhouse firm trusted to manage HR and more for some of the world’s leading businesses. As Co-Founder, Chairman and CEO of Insperity, a company with more than $4 billion in revenue, Sarvadi’s business chops are unassailable and well-tested. Never has his experience been more on display as over the past few years, which have seen businesses upended by the pandemic, having to adapt to “work from home” mandates and dramatic cultural changes in the workforce. Still, Sarvadi and his team have kept a steady hand on the tiller, keeping businesses on course and successful. In the end, he says, that success ultimately is about one thing: people. Here, we share an excerpt from Sarvadi’s Take Care of Your People, which offers 10 strategies for getting your human capital strategy right. Published by ForbesBooks, its chapter on “communications” seems particularly relevant just now, and so without further ado, here’s an edited excerpt.