FEATURES • SPONSORED CONTENT
Pepper Money to deliver transparency, confidence, and efficiency in 2022
A
s we welcome the new year, Michelle Sargeant, National Sales Manager at Pepper Money reflects on the remarkable year that was 2021 along with the challenges and opportunities faced by the non-bank industry. Opening the doors in 2019, Pepper Money is a relative newcomer in the New Zealand market and has already helped hundreds of families achieve their home ownership goals. Faced with what has arguably been the most challenging period of our times, Pepper Money has established itself as a lender that truly
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embodies the spirit of the non-bank sector.
Navigating uncertain times We all faced another year of challenges in 2021 and despite COVID’s disruption in the lending market and tighter lending restrictions, Pepper Money never wavered on their values of ‘can do’, ‘balanced’ and ‘real’, says Ms Sargeant. “With thousands of households impacted by the pandemic, Pepper Money wanted to make sure those who needed hardship support or financial help could access it easily. Our Financial Hub provided
guidance to hundreds of online visitors and their team personally supported a number of families along the way.” And, with the changing lending landscape and economic impacts of the global pandemic, Ms Sargeant adds, “Chances are many Kiwis that have never needed to consider an alternative lender in the past are now finding themselves needing a specialist solution. This unknown territory combined with increased turnaround times and paperwork from some lenders, can increase a customer’s unease when applying for a home loan.”
