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can then be used or sold to expose information or steal an individual’s identity. Not only is data most vulnerable when in transit, but the email itself is risky. 91% of all cyberattacks begin with an email, making it one of the riskiest but most invaluable tools in your practice.
While the financial impact on an individual with a stolen identity can be significant, costing individuals $6.1 billion in 2021, the cost to the businesses and organizations responsible for the leak is even higher. In fact, according to an IBM Security report, the price for health care organizations that suffered a data breach “increased by $1 million from March 2021 to March 2022 to hit $10.1 million. That’s up more than 40% since the 2020 report.”
What Does HIPAA Compliant Email Require?
There’s really no simple answer or single factor that makes email HIPAA compliant. Instead, it requires the assurance of security and privacy when it comes to PHI, and electronic health records sent via electronic mail. There are a few key things to understand regarding HIPAA-compliant emails.
● Emails with PHI should not be sent unless encrypted. Depending on where PHI is stored, you can encrypt either the body of the email or attachments. Patient-initiated emails do not share this exact requirement, nor do emails shared within a health care organization.
● PHI should absolutely never be sent through a personal email.
● Internet-based email providers like Yahoo, AOL, Hotmail and more are not inherently HIPAA compliant.
● Business Associate Agreements only cover data held on a server by the business associate. Your organization is still responsible for the rest of the journey (which is risky). That’s why end-to-end encryption is best.
And those are just the basics. HIPAA compliance also requires the following:
● Access Control. Restrict access to PHI to only authorized people.
● Audit Control. Keep and monitor an auditable trail of email history and transmissions.
● Integrity Controls. Implement policies to ensure ePHI is not improperly destroyed or altered.
● Transmission Security. Implement technical security measures, such as encryption or an equivalent, to prevent unauthorized access when electronically sending ePHI.
● Authentication. Implement procedures to verify that a person or entity seeking access to electronically protected health information is who they claim to be.
The bottom line is that your organization is responsible for protecting any PHI sent via email, which means making the safest and smartest choice to ensure that security. But it’s also important to know that not all HIPAA-compliant email platforms are the same or as secure.
The
Right
HIPAA-Compliant Email Improves Your Patient Care and Compliance
HIPAA regulations are clear that what you need goes beyond encryption. The right encrypted, HIPAA-compliant email solution:
● Is cloud-based with multiple secure servers, so your data is always safe, and you can access it from anywhere.
● Blocks unsolicited, non-provider senders from your inbox. Essentially, you must initiate any email conversation with a third party.
● Won’t limit the type, number or size of files you can attach.
● Should include a pre-vetted referral network.
The right HIPAA email solution doesn’t just provide security and compliance, but it also enhances the way you work. Imagine data security, peace of mind, enhanced communication, protected inboxes and a built-in referral network — all in one solution. Turn HIPAA compliance from an obstacle to an opportunity to improve your business.
FDA Services endorses iCoreExchange encrypted HIPAA email from iCoreConnect. iCoreExchange provides cloud-based, compliant email along with a built-in referral network and unlimited attachments. Book your free demo and access significant member discounts at iCoreConnect.com/FL6
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