Conditions GĂŠnĂŠrales - General conditions
TO MAKE A RESERVATION All reservations must be guaranteed by credit card at time of booking and a deposit of 1 night stay or 50% of the entire stay if longer will be charged to the card before the reservation is confirmed. We accept Visa, Mastercard and Amex. DEPOSIT Half of any deposit is immediately NON - REFUNDABLE. CANCELLATION POLICY Season and High Season For cancellations before 30 days prior to arrival, only the refundable half of your deposit will be returned to your credit card, but after that date you will lose all of your deposit. Mid and low Seasons For cancellations before 14 days prior to arrival, only the refundable half of your deposit will be returned to your credit card, but after that date you will lose all your deposit. No-show and reduced stays No-show will be charged for the entire stay. If you reduce your stay after the cancellation deadline, you will be charged in full for the nights reduced. HOUSE RULES We regret pets are not allowed in the hotel. Smoking is not allowed anywhere inside the buildings. However ashtrays are provided for guests to smoke in the garden, on their balcony or terrace. Food and drink purchased outside of the hotel is not allowed in the rooms. Except in special circumstances when requested in advance. FURTHER INFORMATION Check - in time 4.00 p.m Check - out time 12.00 p.m. (mid-day) Pastis is a small hotel with NO LIFT Our staff are happy to help with your luggage but they are not allowed to carry bags weighing more than 20 kilos ( 44 pounds ) on their own. We cannot guarantee a quiet room. Pastis Hotel is situated on the main road into the village. Sea view rooms are on the road side of the building. Rooms in the garden are quieter than in the main house.
St Tropez has a party reputation - it can be noisy. On reserving a room at Pastis you agree to our terms and conditions, our house rules and have read and understand the above information.