ADAMS' ANGELS FULL BOTTLE HAE AWARDS 2014 - ENTRY
EHA Company of the Year (single outlet)
ADAMS' ! ANGELS M O O B Stef Years as an Angel: 15 Super strength: Dedication Motto: Always put the customers’ needs first
GArry Years as an Angel: 15 Super strength: Maintaining equipment Motto: Look after everything as if it was your own
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Years as an Angel: 8 gth: Super stren rvice Customer se Motto: rs detail matte le g n si y r e Ev
Years as an Angel: 12 Super strength: Logistics Motto: Take care and pride in what you do
Years as an Angel: 4 Super strength: Advertising & Promotion Motto: Promote, promote, promote
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i r r e sh
spud
Years as an Angel: 9 Super strength: Sleeping Motto: Woof
E R I H R O F LS
E G N A
Angels HQ – Office
Monday Morning
BRIINNNGGG BRIINNGGG
Hello Adams Angels, Scarlett speaking. How can I help?
Hi, it’s Charlie here. We’re going to need everything you’ve got at a big do.
aiser It’s a fundr une. J at the O2 in bout a There’ll be for a 500 people ner, sit-down din ing c auction, dan
...
Great. We’d love to help. What’s the event?
Adams are trusted partners of Geronimo Inns, the John Lewis Partnership and Searcys
Angels HQ –Warehouse LATER ON…
Adam s hq Hi Dave… it’s a fundraiser. Brilliant. What do they need?
EVERYTHING! Here are the details.
PHEW!
They really do want everything! The warehouse is more than 15,000ft2 and houses more than 1 Million items
BREAKFAST MEETING
Angels HQ – Office meeting in progress Are we all set then? Everyone know what they’re doing? Sherrie, you up to speed?
Yes thanks! We’re all sorted.
Brilliant!
I knew I cou ld rely on you! It’s g o be all hands ing to on de for this one. ck
Adams supplies venues and events of all sizes – from intimate dinner parties to big weddings
THE DAY BEFORE THE BIG DAY
Angels HQ – Warehouse
b eep! b eep! Adams’ has a huge range of catering equipment – from cutlery, glasses and table linen to red carpet, coat stands and ovens
THE BIG DAY
Angels HQ – Loading bay
Right Then
Garry. All packed, loaded and ready for delivery Have you double-checked it’s all there?
Of course! Drive safely.
Adams has grown to 24 members of staff and turnover has more than quadrupled since 2000
MEANWHILE…
Angels HQ – Office
BRIINNNGGG BRIINNGGG
Hello Adams’ Angels, how can I help?
It’s Charlie here. We’ve got a problem…
Adams is contactable 24/7
just in case!
The O2
! r e e ch
This evening has gone perfectly. Thank you all so much for coming. We hope you’ve enjoyed it’
cheer! whoop !
Hasn’t it been great?
Yes, fantastic. And we don’t have to wash up!
Adams won EHA Hire Company of the Year 2013 & 2014
clink!
BACK AT HQ
Angels HQ
Office
Hi Charlief. olks, it’s say cong I wanted to and thanratulations sorting k you for everyth ing out.
m. No proble We’re here to help!
100% of customers would recommend
Adams
S L E G N A Y T I N U M M O C East Dulwich We support the ch takes place Supper Club, whi ts from the fi every month. Pro l charities like ca lo to suppers go Cook & Share’, ‘Grow, Prepare, learn all about where children d vegetables. seasonal fruit an
The EDSC also contributes to H.O.P.E. – Helping Other Promote Enterprise – a super project that offers mentoring in business and culinary skills to five teenagers from a local school. Another great ca use we’re proud to support is Arti cle 25, a charity that designs and ov er construction of sa sees the fe buildings in developing countr ie sponsored their 10 s. This year we x10 London Drawing Project. Drawing Project.
We recently helped Christian Kitchen and Thames Reach – who help homeless peop le them crockery for - by lending their fantastic Christmas fundraisi ng event. Instead of sending christmas presents to clients in 2014, we donated £250 to Cakes for Kids, a local charity
Our Super Staff It’s our staff who are the heroes of our business and we always recognise achievements, milestones and aim to have great days out!
We have e Month’ ‘Employees of th
We reward our staff we have a day trip to a Theme Park organised for early March 2015 for everyone!
We recognise loyalty and efficiency: Our staff our are very loyal bunch, most have been with us for 5 years or more and some more than 10 years.
Testimonials During the busiest month of the busiest year in our 11 year history and with just hours before 36 guests were due to arrive at our kitchen for a Black Tie Dinner I realised that I had not ordered the hire equipment from Adams! No tables, no chairs, no linen, no crockery, no cutlery, no glassware, nothing! I was distraught. I rang Stef who was her usual calm, reassuring self. Ten minutes later I received a very welcome call to advise it was sorted and truck was being loaded as we spoke. Within two hours we had a knock at the kitchen door and saw the much welcome site of the Adams van. Yeahhhhh, the hire had arrived. The show could go on! Not only do Adams Catering Hire sponsor this event but they also pulled out all the stops to ensure that it went ahead too.
- SUZANNE JAMES, DIRECTOR OF SUZANNE JAMES - CATERERS OF DISTINCT
I would like to take this opportunity to thank some amazing individuals and sponsors. Without YOU, this year’s 10x10 would have never achieved all the incredible things that it had… Steph (Adams) – You are a kind and generous lady whom we are extremely grateful to know. - WILLIAM GOLDING, ARTICLE 25
Adams support and service this year has yet again been exceptional. Always willing to help in a crisis, even arranging linen hire on a Saturday afternoon when closed after a couple’s own supplier had let them down. Their staff are friendly, professional and courteous and make working with them an absolute pleasure. - DANIEL MAHER, EVENTS DIRECTOR
@adams_hire Thank you for being so efficient and dealing with your quotes so promptly. Very impressive. - CORINNE ROWE @CHEFTHYMEPLACE ON TWITTER
G N I N N I W T A H W S U O T N A E M D L U O W Our staff work incredibly hard all year to look after our clients, every one of them goes above and beyond to make sure clients have a brilliant experience of working with us. Winning for a third year would show them how the industry as a whole appreciates them and the brilliant work they do. We’ve grown a lot since 2000 but thanks to our hard work we’re still managing to expand. In December 2014, our order value for hire was 45,000 dinner plates, 50,500 wine glasses and 41,200. That’s 20% higher than at the same time in 2013 and shows that we’re riding the wave of a buoyant economy. Although Adams is a small company, with the support of the EHA and through our extra efforts, we can achieve the same levels of excellence you’d assume only huge corporations can reach. We hope that if we win again, it will inspire other small companies to aim high when they see how much we’ve achieved.
clink!
ADAMS' ANGELS FULL BOTTLE www.cateringhire.co.uk T: 0870 300 6000