SURFACE SOLUTIONS
O’MALIA’S HARD SURFACE RESTORATION CAN HANDLE EVEN THE TOUGHEST JOBS Writer / Matt Keating Photography Provided
John O’Malia, owner of O’Malia’s Hard Surface Restoration in Westfield, says he learned the value of high-quality customer service from his family. His uncle Joe owned the O’Malia’s grocery chain, which had several locations in Indianapolis and Carmel. His parents, Helen and Bill O’Malia, owned O’Malia’s Living in Carmel, which offers products for fireplaces and outdoor spaces. “I learned that how you treat the customer is the key to running a successful business,” O’Malia says. “It’s what the customer remembers, and it determines whether or not they want to continue doing business with you. It was ingrained in me as I was growing up.” O’Malia says it always helps to go the extra mile. “You always want to do some extra work that will make them remember you,” O’Malia says. “I’ve been doing that since we started.”
sure every customer is happy. “We really want our customers to trust that we will do a great job,” O’Malia says. “We work quickly, and we are also very affordable. We can take on any hard surface that needs cleaned. We can do outstanding work on grout, tile, brick, natural stone, concrete, stucco and travertine.”
bars and retail stores.
“For residential properties, we can do kitchen and bathroom floors, the kitchen counter tops, your hallways and your entryways,” he says. “We also do a great “We want satisfied customers to tell their job on your showers, pool decks, garage family and friends about us,” O’Malia says. floors, patios and other areas of your home. “We also like to tell people that we do a complete hard surface cleaning and restoration We can really get the tough areas like your driveways and sidewalks too.” process. We do a pre-treatment, where we apply a deep-cleaning solution that loosens up O’Malia adds that the company sees a lot of any dirt, grime, oils and bacteria that may be repeat commercial business, which includes on the surface. It’s very thorough.” tile floors, brick and stone floors, lobbies, offices and entryways. The next step is pressure cleaning. O’Malia adds that return business has been a long-term goal.
“We use contained, high-pressure water to penetrate the toughest areas, and we use up to 280 degrees of heat,” O’Malia says. “We also do a great vacuum where our process removes the soil and dirty waters off of your floors.”
O’Malia started the company in January of O’Malia says the company services homes, 2016, and says he and his staff strive to make apartments, restaurants, office buildings, 30 / 2021 DIRECTORY AND RELOCATION GUIDE
“We recently cleaned the Chick-fil-A on U.S. 31 in Westfield, and were complimented on our work,” O’Malia says. “In our commercial work, we do hallways, restrooms, kitchens, counters and other areas of a commercial business. We use different detergents for commercial properties. We use pressure washers that are very effective.”
