For your full copy of the report, visit: www.psfk.com/publishing/future-of-work
ABOUT THIS REPORT • • • • • • •
150 Page Report 16 Trends described within 4 Macro Themes 64 Best In Class Manifestations of Change At Work 12 Future Work illustrated concepts Reactions by executives from leading organizations Supporting stats and research references 80 Recommended ‘Next Steps’
KEY TAKEAWAYS The company of the future will be constantly changing form to efficiently take advantage of the opportunities presented in an ever-shifting marketplace. As a result, the place, tools and systems of work will change and five larger themes will emerge: ON DEMAND STAFFING The skills and availability of employees and freelancers will be matched by an algorithm against the company’s changing needs.
COLLISION COLLUSION Physical, mobile and web workspace will be designed to ensure critical interaction between colleagues, vendors, partners and customers.
IMPROVISED WORKPLACE With the flick of a switch, furniture and software will adapt to the changing needs of an organization
LIVING KNOWLEDGE Information will flow across and up-and-down the organization constantly; instantly accessible by anyone who needs it.
CONSTANT LEARNING Employee empowered education will help staff own the direction of the company.
Skills Marketplace Contextual Rolodex Quantified Employee
Visual Collaboration Tele-presence Co-Creation Spaces
Work(out) place Fluid Technology Pop-Up Workplaces
Networked Knowledge Social Workflow Feedback Culture
Digital Knowledge Update Learning By Doing Employee Stakeholders Career Matchmaking
FUTURE OF WORK SUMMARY The following summary presentation of the Future of Work report outlines the four major areas of change taking place, showcasing examples from each of the four trends within the overarching major themes listed below.
IDEAL WORKFORCE
INTUITIVE CONNECTION
Skills Marketplace Career Matchmaking Digital Knowledge Updates Learning By Doing
Social Workflow Contextual Rolodex Tele-Presence Visual Collaboration
EMPOWERED CULTURE
AGILE WORKPLACES
Employee Stakeholders Feedback Culture Networked Knowledge Quantified Employee
Co-Creation Spaces Fluid Technology Pop-Up Workplace Work(out)places
IDEAL WORKFORCE
LEARNING BY DOING A collaborative, startup mentality is being adopted by workers and organizations that allows for new ways to learn. Multidisciplinary teams made up of people with diverse experiences are allowing participants to teach each other and learn at the same time.
Startup School Merges Mentorship, On The Job Learning And Classroom Instruction E[nstitute]
Interactive Facebook Application Connects Budding Entrepreneurs Directly With Successful Startup Founders #StartupLab
SKILLS MARKETPLACE Badges and visual cues are helping to call out proven talent and skills to help distinguish capable individuals.
Online Badges Depict Informal And Soft Skills Mozilla Open Badges
Infographic Tool Transforms Media Profiles Into Visual, Web-based Graphical Biographies Vizify
CAREER MATCHMAKING Systems are leveraging social and contextual information to help better match companies and talent for deeper connections that create lasting value.
Team-Building Matchmaker Helps Entrepreneurs Find Suitable Business Partners CoFoundersLab
Internal Social Network To Match Employers Needs With Worker Mobility Upmo
DIGITAL KNOWLEDGE UPDATES Services borne out of the e-learning revolution are enabling workers to stay up to date with the cutting edge skills necessary to operate the latest, most sophisticated technology on the market.
Company-Wide Learning Program Connects Co-Workers To Keep Them Updated Learn27
Software Plug-In Updates Users on Complicated Programs And Sharpens Skills Adobe Levelup
EMPOWERED CULTURE
FEEDBACK CULTURE Micro-communication tools and open feedback channels are helping to foster more constructive communication and reveal workplace sentiment.
Service Lets Workers Send Anonymous Feedback To Their Superiors Happiily
Real-Time Suggestion Box Connects Managers With Employee Ideas Vetter
NETWORKED KNOWLEDGE Collaboration initiatives are providing a collective expertise of a diverse workforce creating an on-demand resource and information library.
Layered Into Training Programs, Social Learning Improves Learning Retention And Progress SuccessFactors
Social Knowledge Platform Facilitates Knowledge Transfer, Builds Expertise-Based Reputations Crowdbase
THE QUANTIFIED EMPLOYEE Talent management tools that leverage big data are revealing hidden metrics tied to employee value.
Workers Rank Their Peers To Reveal Value To The Company Valve
Hidden Talent Revealed Within Companies By Social Metric Score SilkRoad
EMPLOYEE STAKEHOLDER Flat management organizations are empowering workers to manage their work with greater autonomy and choose how their time may best be spent.
Management Reframed As Mentors, Encouraging Workers To Deliver Great Work Grey
Team Members Self-Select How They Will Fit Into Each Project Microsoft Lync
INTUITIVE CONNECTION
SOCIAL WORKFLOW Cloud services are enabling team members to simultaneously edit, comment upon and review an ever-growing variety of assets.
Cross-Organizational Social Tool Enhances Collaboration In The Project-By-Project Economy Shift
Social Network For Doctors Improves Cross-Specialty Collaboration Doximity
CONTEXTUAL ROLODEX New address book applications are helping to create deeper connection by providing contextual reminders and prompting worthwhile connections between co-workers.
Address Book Supplemented With Social Data For More Informed Interactions Brewster
Proximity Based Service Alerts Users Of Potential Clients And Contacts Who Are Nearby Intro
VISUAL COLLABORATION Cloud services are enabling team members to simultaneously edit, comment upon and review an ever-growing variety of assets.
Company Creates Google Docs For Engineering, Design and Architectural Programs Sunglass
Public Noticeboard Lets Everyone Share And Discuss Ideas Virtually Wallwisher
TELEPRESENCE Technologies are helping employees interact remotely with co-workers and objects stationed anywhere in the world.
Projector Lamp-Camera Configuration Shares Remote Desks IllumiShare
Haptic Remote Robots Will Let People ‘Physically’ Be Anywhere In The World Beaming
AGILE WORKPLACES
CO-CREATION SPACES Collaborative spaces have spawned labs for initial ideas to be tested and further inform innovation.
Crowdsourced Product Developers Open An Advanced Lab For All Quirky
Co-working Space Fuels Foodies And Collaborators With Menu Of Cooking Tools ForageSF
FLUID TECHNOLOGY Compact technology continues to proliferate, further aiding workers with the completion of tasks while on-the-go.
Modular Smartphone Could Replace Computer And Tablet NexPhone
Keyboard Projects Key Onto Any Surface And Fits On Your Keychain CTX Virtual Keyboard
POP-UP WORKPLACE Furniture and office designs are becoming increasingly flexible to meet the ever changing demands of the workplace.
Colorful, Sound Absorbing Booths Give Users Privacy In Public Spaces BuzziBooth
Mobile Workstations Roll Around To Find The Best Place To Work Hive Workstations
WORK(OUT) PLACE Health-conscious designs are promoting physical activity to overcome the sedentary nature of desk work and increase focus and productivity.
Upright Furniture Line Positions Workers Between Sitting And Standing Focal Upright Desk
Treadmill Workstations Mix Walking With Working TrekDesk Tredmill Desk
ENVISIONING THE FUTURE In order to bring to life the Future of Work, PSFK Labs challenged creative agencies from around the world to generate product and service concepts that leverage the trends identified within this report. Creative innovators from advertising agencies, interior design companies, digital design companies and innovation groups have put forth a vision of the future that will hopefully inspire your thinking.
Live With Design
PSFK LABS PSFK Labs is the consulting arm of daily ideas site PSFK.com. We are a a trends-led business innovation company that provides its clients with ideas and inspiration. Our trends research helps companies evolve their products, services and marketing communications to meet the changing behaviors and expectations of their clientele. We employ a unique methodology to deliver trends research, together with future-forward business concepts and user-case scenarios to a client list that includes American Express, BMW, Microsoft, Target and Pepsi. labs.psfk.com
For your full copy of the report, visit: www.psfk.com/publishing/future-of-work
WANT MORE? To request an in-person presentation, please contact Hedyeh Parsia: hedyeh.parsia@psfk.com +1 646.520.4672 PROJECT DIRECTOR Piers Fawkes President. PSFK piers@psfk.com 646.520.4672 CONTACT 42 Bond Street 6th Floor New York, NY 10012 USA www.psfk.com sales@psfk.com