Annual Report submission

We have great pleasure in submitting NATA’s Annual Report for the year ending June 30, 2020.

NATA has achieved much across its operations despite a challenging year in regard to natural disasters and COVID-19.

This report provides a summary of NATA’s activities over the year and highlights performance against planned objectives.

Our report theme is improving food safety through accreditation and this aligns with World Accreditation Day 2020. These accreditation activities are essential and provide food quality and safety certainty to consumers, suppliers, purchasers, regulators and specifiers.

We acknowledge the work of NATA in this area as well as the activities and contributions of its employees, volunteers and other stakeholders.

Concluding our report are audited financial statements for the year.

NATA’s achievements over the past year have been substantial and we look forward to a busy and productive 2020-2021.

We hope you find the report relevant, informative and a valuable insight into NATA operations.

CONTENTS

WHO WE ARE

Purpose and vision Annual Report submission Foreword by Chair & CEO About us Accreditation and services overview NATA’s contribution Strategic focus 2020-2021

PEOPLE & OPERATIONS

International Stakeholder Relations Compliance & Governance Departing Chair acknowledgement COVID-19 overview and update Operations Accreditation services Sector updates Special acknowledgement to our volunteers Our People

MEMBERS

Members

FINANCIALS

Directors’ report Report of the Audit, Risk and Compliance Committee Financial statements Notes on financial statements Directors’ declaration Independent Auditor’s report 4 5 8 12 14 16 18

20 21 22 23 24 26 28 30 36 39

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44 47 48 51 65 66