JUNE 2022
goodwillnmi We upgraded our store to a Cadillac Cheers to our store and facilities teams for a very success ful expansion of our Cadillac store. Double the space for our team to work and for our customers to thrift helps us do much more good!
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Helping our community and each other
When you need a doorstop at a GoodwillNMI Volunteer Open House, just say the word, and super good humans like Pat and Dale emerge from the workshop with a custom-made solution. It’s just how we do!
Helping Veterans find home Taylor works hard to build relationships that help Veterans at Patriot Place find permanent housing when they leave our transitional housing community for Vets experiencing homelessness.
good Students from GVSU teamed up with the Coalition to End Homelessness to secure 40 Welcome Home Baskets for people moving from homelessness into homes — a big help for long-term housing success!
GOOD NEWS
Meetinggoodwillnmipeoplewherethey are Even when it snows in May, Dennis, Ann, and our Street Outreach team meet people experiencing unsheltered homelessness where they are, offering resources to help them find a safe home.
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The kids are all right “Who’s a Food Rescuer?” “We are! We are!” Taylor Moore generates enthusiasm and understanding in students when he talks about putting good food to good use and helping neighbors in need.
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Our #GoodwillStrong team has been hard at work getting the store ready for reconstruction to begin. At the same time, we’re opening a temporary location next to ABC Warehouse. We’ll have a popup store and donation center at 1517 West Main Street until our permanent location reopens sometime later in 2023.
The Chamber brought the big scissors and Cadillac store manager Deb G made a great cut to celebrate our larger Cadillac store this June.
In the aftermath of the tornado, our Gaylord team banded together in more ways than one — some even got matching tattoos! We kept our team on payroll and working to help with our team’s recovery. To help with community recovery, we donated $15,000 worth of store vouchers for people impacted by the tornado, and matched donations made by Goodwill friends and family to the Otsego Community Foundation’s Tornado Relief Fund. Shortly after the tornado, our team travelled from all around Northern Michigan to help clean up in hard hats and work gloves. As our Gaylord store manager Kevin A said, “We will rise like a Phoenix from our ashes.” We’re grateful for a resilient team that supports one another.
On Friday, May 20, an EF3 tornado hit Gaylord, causing major damage to a three-block area of town and destroying much of our Gaylord store. Dramatic as they are, the photos don’t capture the storm’s impact. Our store took a direct hit. We’re grateful no one was seriously hurt.
Goodwill Northern Michigan | July 2022 Newsletter
Gaylord#GAYLORDSTRONGRebuildsAfterTornado
RENOVATIONCADILLAC
During check-ins, you’ll celebrate good things that are happening, make plans to overcome challenges, talk about expectations, and discuss opportunities for growth. All of these good things lead to a better workplace for you and for everyone else, too. Thanks for making the most of these regular opportunities to talk with your manager. Quarterly check-ins give you dedicated time to talk with your manager about accomplishments you’re proud of, your biggest challenge, and how your manager can be most helpful to you.
July 2022 Newsletter | Goodwill Northern Michigan
The Human Resources team will get back to you as soon as possible with help!
One-on-One Time Dedicated to Talking About You and Your Future
Introducing Karen D Karen DeLong has joined the Human Resources team as a payroll specialist in charge of payroll. Karen has over 20 years of payroll, benefits, and HR experience, and has helped another company transition to Paycom. She works part-time out of the main office in Traverse City. Welcome Karen!
QUARTERLY CHECK-INS
Congratulations Rhonda H You may know Rhonda H from her many years of service doing our payroll manually, working through our organization’s growing complexity, with changes year after year. Today the changes continue! Rhonda H has a new role at GoodwillNMI, serving as a General Accountant responsible for accounts receivable and other accounting duties. Rhonda was critical in our transition to Paycom. We appreciated her leadership and expertise throughout the transition process and look forward to the contribution she will bring in her new accounting role! Have a question about Paycom or your paycheck? Send an email to: paycom-help@goodwillnmi.org
GOOD HELP WITH PAYCOM
Every July, October, January, and April, something important happens at GoodwillNMI: each employee meets one-on-one with their manager for a brief Quarterly Check-In about the future. Some organizations do performance reviews once a year, but we don’t think that’s enough. Also, we want to focus on the future, not on the past. So we make space four times a year for discussions you get to have with your manager, all about you.
Hi, Izzy! Food Rescue trucks often cross paths as they traverse a five-county area, picking up 8,000lbs of food a day and delivering it to 70 pantries and meal sites. On to Grace Episcopal to deliver nutritious food for children, seniors, and other neighbors experiencing food insecurity Kids of all ages help unload at PrayerFyre, Zii’s last delivery of the day.
First pick-up: Bubbie’s Bagels! Food gets weighed and a donation receipt is completed. Zii always touches the mezuzah on Bubbie’s doorpost when he enters and leaves.
Off to Tom’s Food Market, where Zii picks up rescued food from the space Tom’s saves for Food Rescue Trucks are prepped and packed with empty boxes that will hold rescued produce and bread. Today Zii gets to rescue 20lbs of organic blackberries from Oryana.
6:05am 9:53am 10:31am 10:43am 11:42am 7:46am 7:07am 6:22am 6:45am
Good morning! Zii and the other route drivers arrive and prep their charts for the day’s rescues and deliveries.
Time to rescue coffee and pick up caffein ated fuel at Higher Grounds.
Goodwill Northern Michigan | July 2022 Newsletter A DAY IN THE LIFE Rolling With Zii at Food Rescue…
Food Rescue rescues, harvests, repacks, and distributes nearly 2 MILLION LBS of food a year. of households in our five-county area strug gle to access the nutritious food they need.
• Direct and assist volunteers as they repack fresh and frozen produce, and sort nonperishable food donations received at the Traverse City donation door.
• Coordinate distribution of rescued food and food purchased by the Northwest Food Coalition. Arrange daily routes and assist drivers with morning preparation.
• Fill in as a route driver when needed, a big job during COVID and driver shortages.
As Team Lead, Izzy’s daily to-do list helps Food Rescue deliver nutritious food to people who need it in a five-county area.
• Assist food pantry volunteers when they come to the warehouse to pick up.
• Receive, weigh, and record warehouse deliveries by farmers and others at the warehouse.
KNOW?YOUDID
Food Rescue makes 275 deliveries a month to members of the Northwest Food Coalition, at no cost to the food pantries and meal sites.
36% of good food goes to waste.
40% Food Rescue picks up 8,000lbs of food a day from our local grocery stores, bakeries, and farms. We deliver to 70 food pantries, community meal sites, and baby pantries in a five-county region twice the size of Rhode Island.
• Keep track of the food we rescue, pick up, repack, and distribute, and the food purchased through the Northwest Food Coalition’s Farm2Neighbor program.
• Maintain an organized and clean warehouse, and, in winter, clear snow and ice from the truck bays, sidewalk, and entryway IZZY
...AND AT THE WAREHOUSE WITH
80% of the food we deliver is fresh and frozen bread, dairy, meat, fruits, and vegetables full of nutrients needed by children, seniors, and other neighbors experiencing food insecurity. We do the logistics of the Coalition’s Farm2Neighbor program, distributing 125,000lbs of food that the pantries buy from local farms. Food Rescue delivers 2,000,000lbs of food a year. That’s $3.34 million worth of food!
July 2022 Newsletter | Goodwill Northern Michigan
Claudia helps Karen answer paycom-help@goodwillnmi.org support email. When she’s not assisting all of us, Claudia enjoys spending time with her family — especially her five grandkids!
Thank you, Claudia Human resources help and a smile Since 2011, Claudia S has kept us all on track from her post in the main office. Headset atop her head, Diet Coke in hand, she’s always ready with an answer and a twist. As our HR Generalist, Claudia helps with new hires, benefits, expenses, Paycom, and much Claudiamore.has played a critical role in our move from doing payroll manually to using our new Paycom payroll software. Claudia says it has been a daily learning experience. “I’ve enjoyed working with the Paycom transition team. Once the conversion is complete, I will consider it to be the biggest workplace challenge I’ve overcome.”
Goodwill Northern Michigan | July 2022 Newsletter
GOOD TEAM Our Organization Does Good Work Thanks to Good People
Alicia has been an educator, an administrator, and a restaurant entrepreneur as the co-dynamo behind Gold Baby Biscuits in Suttons Bay and the microbakery Ponyboy in Traverse City. She also co-founded project Fed Up to provide hot meals and cooking classes for underrepresented teens in our community.
Introducing Alicia M, a new team member in a new position at Food Rescue. As our Healthy Harvest Coordinator, Alicia expands our partnerships with local farms, supports our route drivers, and helps get more healthy food to food pantries and community meal sites.
Meet Alicia Food rescue’s new healthy harvest coordinator
Alicia is passionate about the power of a nourishing meal, sustainability in food production, waste, and distribution systems, and the global significance of food on social justice and equity. Welcome to the team, Alicia!
Our Alpena team is making moves! When the dona tion door needed extra coverage, nine-year cashier John stepped up to the plate to take on a new posi tion and learn some cool new skills.
A pavillion full of people came to celebrate Sharron’s long and illustrious career at GoodwillNMI and wish her the best in her retirement adventures. Sharron has done many things for Goodwill, most recently heading up health and safety and getting us all through COVID. Sharron also managed Food Rescue in its early days, setting the program on the right road. “The community grasped the importance of what we were trying to achieve,” Sharron says. “I applaud Cecil [McNally, former CEO] and the Goodwill Board for their foresight in giving Food Rescue a place to live and grow.”
GOOD WORK We Do More by Working Together
Farewell Sharron!
We have all grown and thrived thanks to your efforts, Sharron. Thank you for all you have done for Goodwill.
Today, both John and our Alpena store manager Jenn have become trained forklift operators, adding to their personal accomplishments and making Alpena run more smoothly and efficiently. “I’m grateful that Goodwill stands up for growth and development, and has confidence in my work to help our team members grow and develop,” said Jenn. We are grateful to have dedicated and delightful team members like Jenn and John. Thank you for all the good you do!
Jenn & John Certified in Alpena
July 2022 Newsletter | Goodwill Northern Michigan
Goodwill Northern Michigan | July 2022 Newsletter 3 MONTHS OF GOOD Look What Your Work Has Made Possible in the Past Three Months HOUSING HOMELESSANDSERVICES 61 families and 325 individuals served FOOD RESCUE 438,157 pounds of food rescued, harvested, repacked, and distributed ENDING HOMELESSNESS 60 clients moved into permanent housing STORE VOUCHERS $18,166 worth of items selected from our stores by people in need DONATED GOODS 2,463,126 pounds of donations processed, sold, salvaged, and recycled GOOD MEALS 28,123 meals made for neighbors in need Every day we post stories about our work. Check it out! FOLLOW STORYOURGOOD BENEFITS Heads Up for Open Enrollment Get ready, get set, Open Enrollment is coming this fall! It’s the one time a year when eligible employees can add and change insur ance and other benefits without needing a qualifying event like childbirth or marriage. Look out for more info coming soon. You could be the winner this time around! In our first Find the Logo contest, it was our amazing Ecommerce photographer Viviene M for the win! She spotted the Food Rescue logo floating by Kristi and won her choice of $100 in Goodwill gift certificates, or the chance to have lunch and shadow another GoodwillNMI employee at work. Find our Social Enterprise jumping man logo on another page in this newsletter before July 31, then fill out a form at goodwillnmi.link/findthelogo for a chance to win. Thanks for reading! LOOK, FIND, WIN!
