STEVE ALONSO You don’t often think of a small mom and pop mortgage broker shop lending more than $113 million a year, but that’s exactly what Steve Alonso, manager of the Colorado and Arizona branches of Discount Mortgage, has accomplished with a staff of just himself and two assistants. In fact, Steve has managed to work his way to the top of every position he has held in the mortgage business for the past 24 years. “I’ve always been a very hard worker,” Steve explains. “I try to go out of my way for each client and go above and beyond, like going to all my clients’ closings and always meeting with them in person. That has allowed me to develop a loyal database of clients that has followed me through different companies I’ve worked with over the years.”
job is when I see the people’s faces when they get that set of keys handed over to them.” Often, he explains, clients come to him with poor credit, “perhaps because of mistakes in their past, and we fix their credit and ultimately get them into a new home. We’ve had clients who we work with for two or three years to find the right house and get the credit where it needs to be. It’s so rewarding to see that happen on the day of closing.” His exceptional service and personalized approach have earned Steve a strong referral business, comprising approximately 70 percent of his overall clientele. REALTORS®, builders, financial advisers and satisfied clients are among the sources of referrals that continually endorse his expertise.
Initially, Steve became a certified mortgage planning specialist and achieved the distinction of “Top Performing Loan Officer” for 15 consecutive years. Upon steadily growing his business as a loan officer, he has grown his branches by 157 percent. What sets him apart is his commitment to building personal connections with his clients. He understands that each person’s situation is unique, and he takes the time to listen and relate to their needs.
Apart from his professional success, Steve believes in giving back to the community. His company actively supports charitable organizations such as Big Brothers Big Sisters of America and the Starbright Foundation. They also sponsor youth sports leagues and organize events like an annual car wash, all aimed at benefiting the communities they serve. Outside of work, Steve enjoys spending time in nature, particularly camping and exploring the beautiful lakes of Arizona. As for the future, he envisions passing the business on to his sons, Tim, John and Caleb, allowing them to continue the legacy he has built.
“We do a good job of making a personal connection with our clients,” he shares. “Everyone’s situation is different, and a lot of people are intimidated by the process of financing a home. We’re able to relate to everybody’s personal situation and put together a loan program that will fit that situation.” He adds that showing compassion for all his clients is paramount. “Caring about them on a personal level, caring about getting them into a house, is so important.” Getting to the finish line is the ultimate satisfaction for Steve. “What I find most rewarding about my Top Agent Magazine
Discount Mortgage Advisors MORTGAGES MADE SIMPLE
To contact Steve Alonso, call 602-570-6757 or email steve@discountmortgage.us
Top Agent Magazine ®
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