CANADA 10-17-22

CANADA EDITION

HOW TO THROW A CLIENT APPRECIATION EVENT NO ONE WILL FORGET

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HABITS OF HIGHLY PRODUCTIVE AGENTS

FEATURED AGENTS

SARJU RANJIT ANDREA HUSKILSON MARIA REED MICHEL LESSARD PAUL DHANJAL PETER & RONALD CHUNG SANDY MCKEE

CREATIVE WAYS TO SAY THANK YOU RECONSIDER REFERRAL-ONLY WHEN PLANNING FOR THE FUTURE COVER STORY

LISA TAYLOR

CANADA EDITION

ANDREA HUSKILSONMARIA REED

of Kelowna, British Columbia,Brought up in a family of strong When role the opp Throughout her life,Maria AndreaReed Huskilson has 7 17 21 22 has about launched a successful real estate busi-models, Andrea is dedicated presents always been passionate empowering to makingitself those in her community. years, lived of a single short year.her community a better place.one Currently, nessFor over theshe course in the are as a proud mom of three, but when her youngshe sits on her town’s CP&V Committee, By pairing her geographic flexibility with the open hous est child started school, she decided the time beautifiwhite glove, around-the-clock service,which organizes local events and bors, letting th was right to launch her career. Inspired, cation projects throughout the year. MeanMaria hasestate builtlicense a foundation of referral cli-while, she joined The Property People I thinkteam most p Andrea would pursue her real ents and agent that will carryin organizing and operating ahappens and team up with her longtime friend relationships Anne beer tentin th ® her into the “I’d love to see the busi-during her local Dock Days festival, they don’t Swim, a prominent REALTOR infuture. the area, with wan in 2020. The rest is history. all their funds raised going to The Roseway ness continue ®growing. The market is very give people th McKEE Peter and Ronald Chung are RANJIT Realtors withANDREA Re/Max Crossroads Realty serving theSANDY Greater Toronto Neighbourhood LISA TAYLOR SARJU HUSKILSON MARIA REED also Stevens, led a unpredictable, but I want to carry on deliv-Hospital. Last September, sheEric s Leveraging her deep roots in Nova Scotia, Andrea project to convert her town park into Whoville, a volLISA TAYLOR It was clear even at age 18 that Sandy millionering to that high once end service, being there for connection wi When Peter Chung anda chance create an enjoyable expe In the moved realm of marketing, Michel pays f Calgary, Alberta, combines broken into the top ten, andMcKee mychildren honest found quick success as an agent, establishing a network unteer effort that gave to30 meet some 25 26 29 was what, destined to enter the real estate industry. toEnglish Sand Canada from Austria in 1990, rience.

Fluent in my clients no matter and watching people grow in fantastic and patient throu l training in “There’s human resources response was, got lucky.

I got lucky of satisfied clients thatget spans shea is of their favorite characters, like the Grinch and Cindy close to region. presentation.

“I‘I just have nothing more rewarding than seeing aattention client the the “IToday, wentwith into RE/MAX office inbuyers Saskatoon, of West he knew he wanted to become Hindi, Mandarin, an ® their choice.

Working first time home and condo.

Her advice and gu a REALTOR The Property People, powered by Loo. When she’s not with clients orGerman, giving back, she house they It’s so great to dropvery off theirwith closing gift and SARJU RANJIT preneurial vision forwant.investwith my family, colleagues, my friends, and high quality pictures for my listings, and told the broker of my dreams to become list, out a real estate agent.

“But Iown.” hadhow Haka Chinese, Peter is able th t seeing theythe move onwards upwards a joy!” confident Iherwas making Keller Williams Select Realty, where she clients and can bebuilt. found is spending family. what they’ve done to truly make a property their s real estate see business.

“I’ve relationships I’ve My success istime with assist a assists real estate agent,” Sandy explains.

Tooqualityeffectively alsorang ach no experience,” he explains.

So a wide and I take care to make sure that every picacross the South Shore of Nova Scotia, from Yarmouth the subject removalaland clo young to yet start she moved “home”andof his Lifeti in real estate onher life, myLisa he own their success.’”

With thevolume foundation Throughout Taylor has al- way, decided to pursue her realand estate looked inshethe phonebook ofsteady clientsgrowth, from different back Liverpool. she has cultivated a distinct process As her maintains its Andrea right,” Michel says.

“I spent so ways been interested in real estate. to For 28 licenseture and fellThere, inis lovejust with the business, Before the world of real estate, was a of and beyond putting in the ran her parents’ flower shopMaria for beautiover 8y began colleges to see if entering grounds their culture she served a teacher while manwhich inspired her to launch her career I can walkyears, into a asproperty business firmly established on6the power to calling meet the needs ofthe any buyer or seller. intends on further investing in her realand estate educaaging rental properties around her home- as a REALTOR in 2017.

Leveraging long in clothing and fashion business ful years.

Eternally a people person, Sandy dollars professional nurse.

Her passion for service has been thing was ready.

It really h courses to obtain Having studied economics town potential of Kingston, Ontario.

Alongoffered the her strong roots in the region, she would ly see if it has –they for his interpersonal relationships, Paul her sought tion while expanding proven standards through- an served as her best developing great relationknown f his When “From that point business administration, refined years patience and acute that know thethrough way Itowant topracticing present my a Iproperty, Andrea equips her clients with out Novaand Scotia.

In the meantime, though, she looks an someone else. I work with alicense.listing increase his of exposure, begin marketships with most the community.

The shop forward, I never looked working in the real estate listening, and she’s eager that is able Maria goes to great len listings.

I back,” don’t just put 100% myshe cona comprehensive strategy.

After helping them prepare forward to to all continue the new clients and connections thatindus ho want to buy andLESSARD tear down inghappened and advertising his enterprise.

MICHEL PAUL DHANJAL PETER &of CHUNG SANDY MCKEE to RONALD be next door to a small realHis es- work Part of ai Petertheir says.

“This was my first try for over 15 years, Ronald leveraging these skills in her newly chosen career.

“I nections well beyond the home for the market, she shares their listing via await.

“Through real estate, I’ve had a chance to meet fidence in ®the photographs, I also build a since novations, and that keepscareer me job, and has grown fluidly ever signing on with tate office, so one day, Sandy visited the owner and is important to San I was determined alsodisuniquely knowledgeable both the regional MLS so many wonderful people from all over the world,” , and a targeted blend of digital wanted to continue helping people, butfield.

I wanted to do expressed calendar andRelay diary to cussed herinclude interest in3D this “He instantly forup Life, ecause the market is always eXp Realty inas 2022. to make it work.” perthemyfor latest cutting edg story with them.”

This can she says.

“It’s great getting towith know clients, wel- to and social mediaPeter’s campaigns.

Elsewhere, she is just it in a different way.

I’ve always had a passion for real information, and tries that Icalled wouldThe be greattechnology at real estate, and encouraged Network.

In her sp CONTENTS sistence paid videos, off, asassisting he as nowwell has buyers, his own group to me guide help them clients.

Hc as drone footage coming themand intoexperiences our community andand helping attentive when her thoughtfully guid-dependestate – when I lived in UK, enjoys I bought andnew sold a followed a month.

“That varies to get mythe Feeling confident, Sandy and spends timefro wi Chung Team.

It’s become a their family affair, with them the best for. financial While his license.” dedication tohelping his profesfind exactly what theymake are looking At thedecisions end of pos ing Dynasty theming to the right investment for best interests. on the property. his advice and hit the ground running.

Sandy sold her Peter’s wife working on the team as an administrator, who sible and setting them up for success.

Ronald has receive few homes – so I decided, ‘Let’s just go for it!’”

After about their needs and de 6 HABITS MEDITATION the day,leverages I absolutely my life here, and I wouldn’t In OF fact, she keeps in touch long after the deals are 23) done CREATIVE een privately4) involved inhad realsupported sion unwavering, Paul hislove former first home ininherOctober first 3 weeks in the “biz” and the restsome Asthe herRe/Max business gro him from the very beginning of his career, the Lifetime Achievement award from Hea beginning her coursework of 2021, Maria with goodies, just change it for anything.” through regular check-ins and market updates—all to HIGHLY PRODUCTIVE FOR THE REAL ESTATE ost two decades, it was only recently that as ancareer inWith human resources chance gets.

“This is history.

She’severy nowoffice, been in thehe business for close to and continue helping and make his son Ronald agent. their strong work which is a difficult feat.

Asoffifor what the holds, Michel became fullyinfuture licensed athomes. the end of April in 2022, and ing and maintain that rel sure clients are thriving their new AGENTS nly presented with the opportunity to her is about and aworking lot of those skills translate.

30 people, years.

Today, with Northern Homes Real loves what she does ethic and determination tobusiness achieve their clients’ goals,PROFESSIONAL The less than half a year later, she has already closed five to make them feel support looks forward tothis growing helping Estate asand an associate broker, she is still of loving “I get to make im Chung Dynasty Teamin stands out20% in field.

Serving the marketing strategies areevery just as thorough, withanPete rofession. In his seventeenth year working If top you take things one step at aTheir time, take care your Already ranked the of agents in Keller sales and currently has six active listings. what matters most to me, second of her work. for so many families others grow as the well.

“Ithree love building Toronto area, they are for committed to delivering the doing andaRonald out each listing to their large databas urces for Oil14) & Gas, thegreater COVID-19 panclients, andpast make sure you’re yoursending absolute best, Williams Select Realty months, RECONSIDER 27) HOW TO THROW A about job. to best service possible.

Whether they’re working with buyers of potential buyers.

“We’ll also postthe them on Getting social media business,” Michel says.

“That’s whyWhen I I was in HumanEVENT Andrea remains to eventually the core valuesfind that CLIENT drew emendous toll on thousands of people, andcommitted you’ll success.

REFERRAL-ONLY WHEN APPRECIATION Serving the northern tipcutting of is British the nat- with or sellers, and Ronald they’re exceeding edgeColumbia, digital 3D Video, profes Presently, in®September ofjust 2022, use Maria working as technology standing what they are loo her to Peter the business inResources, themake first sure place.

“I’mare never a severance and was out intowho many companies Isional used showcase tois report to the feature pres- has just starting dothers take he myreceived browantexpectations toFOR help young REALTORS ural beauty of this region unparalleled.

Sandy and their service is second none. photos them on our website, and PLANNING THE FUTURE NO ONE WILL FORGET a solo agentshefor Canada Flex Realty Group. “I’m still them with my suggestioni trying to someone a house,” says.

“Rather, I’mwhen first timeSince in his career.

“Change is sell scary, ident of the company and do you learn a the other local agents abou lived here forbusiness much our ofyou her life,that, and is happy and gratein the business.

The first 2-3 years of every kends.” newsletters and also notify finding myForniche, so II recentserve a wider area including invested in the entire process. example, to guide herabout buyers and sellers through their sy to switch has careers,are especially when ofand important things service.

Now “I tell every newyou agent, ifcouple you want to beI ful successful, you thecustomer property that we listed for real sale,” Peter explains. The really tough for everyone, want help them , Michel ly helped a client who was relocating to Novato Scotia Lake Country and Penticton.”

Her willingness tosell trav20) CREATIVE WAYS 31) HOW TO OVERCOME estate journeys.

Sandy finds it easy to maintain have to be honest, upfront and dedicated,” Peter explains. homes typically quickly because of their advertisin hool dedicated the seventeen years and in real estate, I treat all my like they are the presi- infrom Vancouver, needed histhe internet hooked upclients to last grow their business while at the same time hardand work on SAY elhefaster, isprinciples, one of many avenues that Maria pursues to FEARS credible relationships with her clients, often becoming By abiding by these three Peter has become a efforts and effective pricing.

“We make sure the pricing i TO THANK YOU YOUR WORKPLACE it, but it’s not every day thatbyyou dent thenew company and I use all my negotiation skills to the are timeprehe moved intoofhis home. Knowing ® ensure her clients receive unparalleled service.

“Havgrowing my business too.”

Above all, Michel wants life-long friends.

Those who work with her appreciate prominent REALTOR correct, which helps draw the right attention to it,” Pete who continues to grow with each To learn more about Andrea Huskilson I madeAnd sure hissave systems were online before he opportunity to follow your this, passion. them every dollar possible because I understand how her kind dedication to creating a win-win situation for says.

The Chung Dynasty Team sells dozens of homes eac passing year.

Throughout the transaction, he is supportive ing worked previously as a nurse and a director and a call (902) 875-6865 to continue forming strong relationships with clients He isplease got here. me, there’s nothing more rewarding than ally could notPhone have been anyonly better.

ITohave hard people work for their money.” grateful that the intodown. all involved.

“I carry the stress that might come year, showing no signs of slowing and wants what’s best for his clients.

“I treat them the 310-734-1440 | Fax 310-734-1440 hospital manager, you really get“I’m to know people, and or email andreahuskilson@kw.com that kind of hands-on service.” and way helping achieve success ina transaction, real estate. ethey of were Montreal transitioning to providing online universe provided the perfect combination ofhave timing, eduso my clients don’t to feel it,” she I want them toschool be treated,” he says.

This approach has led the skills that I can bring to the table are not somemag@topagentmagazine.com | www.topagentmagazine.com very person-oriented, and that’s why I’m so transparent Jérôme, Saintto many customers and clients returning to him for years Peter and Ronald Chung are active in their community, an says. –“Most my transactions truly –a and pleasant of 2020, so I was able to help them with cation, and support rightofwhen he needed are it most thing everyone has.

Plus I really know my communihave been donating to delighted.” sick hospital, Covenant hous referring him to theirIhe friends and family because they experience for clients, and they leave No portion of and this issue may be reproduced inaims any manner whatsoever without prior consent of the publisher.

Topkids Agent Magazine hurdles. day at dinner, my brother-into make the most of my his golden opportunity.

To learn more a and honest in the way do business.

I extra feel ittime right away ere his One clients ty, and I take that to know everything there for Homeless youths and other charities in Toronto. know Peter and Ronald are professional, experienced and Sandy gets to know each person on a deep level, unis published by Feature Publications GA, Inc. Although precautions are taken to ensure the accuracy of published materials, Top Homes, said to me, ‘Youit’s know visit mar when I know going to be a great venture and a they’re goodby eProminent of his career tofor know about the areas I serve.”

She reliesforon understanding what theiriswants and needs.

“They feel comderstanding what looking andher developing a Agent Magazine cannot be held responsible opinions expressed or facts supplied its authors. email homes@ uld absolutely kill it in real estate.’”

With One way that Paul capitalizes on his good fortune is by transaction, and to Isend love keeping my clients on-track andwith me repeat and Peter looks back on she’s his 30+ year career in rea fortable us when they have questions even customized plan to When achieve their goals.and Whether interpersonal familiarity toafter connect people, To subscribe or changecoming address, inquiry to mag@topagentmagazine.com. or call 25 ment and support of hisin family, Paul began giving tothe his neighborhoods extended community.

He recently hethe knows heofchose the right path. He hopes to kee theU.S. deal is done, because we’re there for them.” assisting someone inestate, buying home theirfindreams, Published the tothey better serve where she works. guiding them every step ofknow theback way.” nt what keeps online courses alongside his children, and ished his first year as a volunteer on theThe human resources growing Chung Dynasty Team for many years t or selling a family’s beloved home, their happiness me it’s the proof for theiraand business, with is her come.

“Anything is possible if you put your mind and sou satisfaction top priority. licensed 2REALTOR®. Superior service is the foundation committee local non-profit called PCHS in Calgary.

For more inform Top Agent Magazine e transparency into it.”

The Chung Dynasty Team ensuring they eliminate stress please “They help people who are going through a tough time territory in anumber community or email san el explains.

“I ung up his license with RE/MAX, and he – whether that’sDespite mentalSandy’s illness,remote addiction, or any

PETER & RONALD CHUNG

MICHEL LESSARD PAUL DHANJAL

®

www.

mailto:mag@topagentmagazine.com

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6 Habits of Highly Productive Agents In a business that can be constant chaos, you’re constantly on the go and dealing with things as they hit you. It can be difficult to take a second and regroup. But there is a better and smarter way to work. If you take the time to create some better habits, in the end, you may end up being more productive. If you want to make better use of your time, as well as have more focus, here’s some habits that you’re going to want to pick up - all common to top-producing agents.

1. Learn how to prioritize Although it might be your instinct to get some of the boring work out of the way first, things 4

that actually generate income (or are time-sensitive!) should be the first thing you focus on when you start your day.

Lists are your friend! Make a list of things you want to accomplish for the day, the week, and even the month. Always list them in the order of priority. If things get cut off when you run out of time at the end of the day, at least it’ll be the things that are not as important or time sensitive. As with anyone, your time is your most valuable commodity and should be used wisely. When you make your list, you can even schedule tasks as if they were a meeting, giving yourself a little time goal to beat, as Top Agent Magazine

well. Treat your time with the same respect you would a colleague’s or client’s and don’t ever waste it.

As with anyone, your time is your most valuable commodity and should be used wisely. When you make your list you can even schedule tasks as if they were a meeting, giving yourself a little time goal to beat, as well. Treat your time with the same respect you would a colleague’s or client’s, and don’t ever waste it.

to accomplish it? Write it out and then incorporate that into your prioritized ‘to do’ list.

You’ll be amazed at how driven you become to reach that goal when you actually write it out with clarity. And, the sense of accomplishment you get upon completing it will carry over to the next day. It’s important to remember to be specific. Once you get into the habit of meeting your goals, exceeding them won’t be far behind.

2. Remove distractions

when you need to focus This is especially hard when you’re a Realtor®. Most are constantly connected to their phones. But, unnecessary distractions can get you off schedule and make you lose your focus instantly. If you can, turn your phone off for the half hour it takes to do a task. Interruptions make everything take twice as long, especially when you take that text and then decide to check Facebook for a second.

We all do it!

Complete your task, then take ten minutes to respond to all texts and messages before you start up the next thing on your list. You can even schedule those ‘text backs’ into your schedule. A concentrated effort is always more effective than going back and forth between things.

3. Set daily goals This is so key. What do you want to accomplish for the day and what do you need to do Top Agent Magazine

4. Don’t make excuses There’s that old saying, “The buck stops here”. Well, take it to heart. This is your business and you are responsible for doing everything you can to make it successful.

Sure, there are reasons for why you didn’t get a listing or why your business is slow, but what are you doing to change things and make them better? Successful Realtors® work harder and come up with innova5

tive ways to stand out when times are tough. They don’t look for excuses, they look for solutions.

5. Be deliberate

about everything you do When you’re making your list, it helps to have a goal in mind for even the smallest task. If you’re calling past clients to touch base, have a specific reason why you’re calling. Are you letting them know some market news?

Thanking them for a referral? When you’re meeting a referral partner for lunch, have a goal in mind for what the outcome of that meeting will be as well. Yes it’s good to socialize and build relationships, but if you have a reason, make sure it isn’t put off until the final moments, when things are wrapping up. Always having a purpose in mind will also help you prioritize your list better.

6. Always look for ways to

get out of your comfort zone Yes, you are prioritizing what is most important or urgent to your business, but it’s also important to make an effort to break out 6

of your routine as much as you’re comfortable doing. Trying out new things or taking some time to learn about new and innovative real estate techniques and technology, can have an energizing effect on your business.

Not only might they lead to things that make you more productive, but it keeps you sharp and engaged. And, ultimately keeping yourself at the top of your game is what it’s all about.

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LISA TAYLOR

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LISA TAYLOR “There’s nothing more rewarding than seeing a client get the house they want. It’s so great to drop off their closing gift and see what they’ve done to truly make a property their own.”

Throughout her life, Lisa Taylor has always been interested in real estate. For 28 years, she served as a teacher while managing rental properties around her hometown of Kingston, Ontario. Along the 8

way, she decided to pursue her real estate license and fell in love with the business, which inspired her to launch her career as a REALTOR® in 2017. Leveraging her strong roots in the region, she would Top Agent Magazine

find quick success as an agent, building a network of satisfied clients and colleagues that spans Ontario.

Today, Lisa is a REALTOR® with eXp Realty, where she assists clients throughout Kingston, The Frontenacs, Napanee and the surrounding areas of cottage country. There, she has cultivated a boutique process around the core values of openness and integrity, which allows her to meet the needs of any buyer, seller, or investor.

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When listing a property, Lisa is there for her clients each step of the way. After helping them fully prepare their home for the market, she shares it via a targeted blend of digital and social media campaigns. She also draws from proven resources like postcards, print advertisements, and standout open house showings to give each client an added advantage. “When it comes to listing a property, I don’t just put a sign in the lawn,” she says. “Instead, I’m hands9

on with my clients. Should they have a question, they know they will always get a response from me.”

a terrific reputation throughout Ontario, with the majority of her volume coming from repeat clients and referrals.

Elsewhere, Lisa is just as attentive when assisting her buyers, carefully guiding them to the right investment for their best interests. In fact, she keeps in touch long after the deals are done through regular check-ins, workshops, and appreciation events—all to ensure her clients are thriving in their new homes. This compassionate approach has earned her

Having completed over $12 million in volume last year while teaching full time, Lisa is most fulfilled by the ways in which real estate has deepened her ties to her community. “There’s nothing more rewarding than seeing a client get the house they want. It’s so great to drop off their closing gift and see what they’ve done to truly make a property their own.”

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Outside of real estate, Lisa is a member of a fundraising group of area REALTORS® that hosts events like golf tournaments, bowling tournaments, and silent auctions to raise money for assorted charitable organizations. Moreover, she is further dedicated to her community through her lifelong passion for education, having served as a coach for youth sports and contributed to programs like Clothes for Kids. When she’s not with clients or giving back, she can be found spending quality time with her Top Agent Magazine

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family and friends or living an active, outdoor lifestyle—having competed in Marathons and Iron Man competitions in the past and is working toward another in the near future.

Going forward, Lisa has exciting plans for her business. As her volume maintains its steady growth, she intends on

building her team while expanding her educational outreach within the community. “At the end of the day, I would never try to convince someone of something that wasn’t a perfect fit,” she says.

“Throughout the process, I listen to my clients, do my research, and pay attention to their wants and needs. After all, that’s what matters most.”

For more information about Lisa Taylor, email lisa@lisataylorrealestate.com, call (613) 888-9761 or visit Lisataylor.exprealty.com www.

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Reconsider Referral-Only When Planning for the Future

A 100% referral rate is a testament of client happiness. But even a 30% referral rate is proof of client satisfaction. It’s all relative, say some agents. One number pays tribute to past success, which is certainly a story worth telling. But the other might better predict the future. Many agents plan for the idea that 14

working only on referral may not be sufficient during slower times of the year, in a down market, or when an agent needs to expanding into a new sector.

Unless you are clairvoyant enough to flawlessly predict every market change or every

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Many agents plan for the idea that working only on referral may not be sufficient during slower times of the year, in a down market, or when an agent needs to expanding into a new sector. life change that your clients and referral partners may experience, it’s wise to maintain an active marketing presence. The reasons vary, however, depending on the goals and trajectory of each individual’s business.

If long-term success, a growing team, a legacy or expansion into new areas are not priorities, then working a sphere of influence may be enough for some agents, especially those who may be in the industry mostly for the love of the business. But for a majority of agents, no matter how much they love their work, their real estate and mortgage businesses are careers, first and foremost.

Let’s start with the team-builders and mentors. Agents and brokers who are building teams are wise to invest in business marketing, advertising and community outreach. Ty Hutchins, who owns and operates Ty & Company Real Estate in Colorado’s Front Range, says that, while she could personally live off referrals alone, her goal is to build up her agents. “I do the marketing piece for my team, so I can help them succeed,” she says. That marketing includes running commercials on TV and in movies theatres, as well as lead generation that identifies potential buyers, sellers and Top Agent Magazine

investors between the Colorado Springs and Denver markets. Her team’s goal, she adds, is to promote their reputation of being honest, hardworking professionals with the reach of a major brand but the personalized approach of a boutique.

Then there are the growers. Khrista Jarvis and Nicole Jung of The Khrista Jarvis Team in the San Francisco Bay Area, are on a considerable growth track. “We’re the #1 team in our area and the top team in Compass Real Estate nationally,” explains Khrista. While high marks for service on behalf of their clients have led them to these heights, they know that they must continue to evolve and market their brand. “We do a good deal of social media marketing for our listings and for our business,” she says. Their names, therefore, are frequently linked to sentiments of trust, dependability and market knowledge, both in their marketing and in their reviews.

Next, there are those who weathered the worst of times. Susan Roche entered real estate sales in 2003, following several years of property management in North Carolina.

The key to her sustained triumphs through major market swings lies in her long-range planning. “If the market starts to dip or fall,

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I have safety nets in place,” says Susan Roche, team leader of Simply Real Estate, based in Charlotte. “When it’s a seller’s market, I still plan for a buyer’s market and when it’s a buyer’s market I plan for a seller’s market..” In other words, no matter how comfortable her existing work may feel, she networks consistently. She also employs a full-time marketing director who leads several projects including ongoing research, events and social media exposure in addition to listings marketing. By staying ahead of market changes, Susan knows she can unfailingly represent her clients’ best interests while still maintaining a safety net for her business.

Even professionals with more than three decades’ experience and deep referral networks know the importance of business

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marketing. Cathy Richards, co-owner with Nancy Dalaska of Epic-Wasatch Homes in Park City, UT, entered real estate in 1987 and still draws at least a fifth of her business from lead generation, social media marketing and community outreach. Her business partner, Nancy, adds that real estate is about much more than their own business. “We love collaborating and brainstorming with other agents to help them prosper,” says Nancy. “We believe the healthier the market, the better we all are.”

Regardless of market conditions, even the best reputation can’t guarantee long-term success. To sustain and grow, it’s wise to feed your business by increasing exposure, remaining flexible and maintaining systems for customer service, networking, research, marketing and lead-generation.

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SARJU RANJIT Top Agent Magazine

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SARJU RANJIT

Sarju Ranjit is an ambitious and community-oriented real estate agent serving the greater Edmonton area. His trustworthy nature and sound industry knowledge precede him; he ranks as a Top 5 Percent Realtor® of eXp Realty in the United States and Canada. Sarju’s personability and dedication to the process make him a valuable agent for anyone looking to buy or sell.

Originally from Kathmandu, Nepal, Sarju relocated to the United States in 1996. He shares how he studied there and moved to Canada shortly after. While seeking entrepreneurial opportunities in Canada, he eventually met his mentor Jason Beattie who happened to be a Realtor®. Jason encouraged him to pursue real estate licensure, “I started the course, and I started my journey,” he says.

and its surrounding cities, up to an hour away, “I help wherever I’m needed.” Sarju has found his own niche within the market, as his primary clientele consists of the large Nepali community within Edmonton. He enjoys working with individuals and families from his home country and helping them invest in real estate.

Currently, 70-80% of Sarju’s clients are repeat and referral clients. He attributes this to his honesty, professionalism, and knowledge. His

Today, Sarju has been licensed for over seven years now and works as a solo agent under eXp Realty. He primarily serves all of Edmonton 18

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extensive experience and vast industry knowledge keep clients satisfied and comfortable throughout the process. Sarju notes how after a positive first experience, clients often come back to him to purchase their second or third home through him.

Sarju’s professional strategy sets him apart in the industry. With the majority of his clientele being from South Asia, Sarju says, “My marketing approach is face-to-face and community based.” He shares how this community enjoys participating in local activities and gatherings, so Sarju makes it a point to regularly take part in communal events, charities, and festivals to mingle with potential clients. He likes to establish a personal connection with people before working together on a real estate transaction.

Sarju also is dedicated to supporting his community through charity work and donations.

In his free time, Sarju enjoys hiking in the summer and spending time with family and friends.

He laughs, “Canada is a very cold country, so I enjoy being outdoors during these short summers.” When alone, Sarju often spends time reading good books.

Sarju’s plans for the future include continuing to expand his business. He intends to build a new team in order to provide a broader reach of service to his community. He hopes to be able to help more individuals from all walks of life as his team grows. Sarju shares, “Real estate is a big investment for anyone. Succeeding in this requires patience, hard work, honesty, and good knowledge in the area.” He added, “Priority setting is key to success in life.” He emphasizes, “My priorities are God, family, career, and social service.” He concludes, “I intend to be that agent that people can trust to make the process easier.”

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To get in touch with Sarju, call 780.292.4705, visit SarjuRanjit.ca, or email sarjuranjit@gmail.com www.

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Creative Ways to Say Thank You

Most top real estate agents find ways to welcome their clients to their new home. A common theme is a bottle of wine and some wine glasses for that first post-threshold toast, or a bouquet of flowers to brighten up that empty living space until the furniture arrives.

But are you truly being as creative as you can with your appreciation? Here are some innovative gift ideas that will truly keep you front of mind with your valued customers and assure their gratitude and repeat business, not to mention a slew of referrals.

1. How about a streaming video device, like a Roku

or Amazon Fire Stick? There’s a good chance your clients will not have their cable service up and running for a few days, and this is an excellent way for them to enjoy their television before they get that connection going. Bundle it up in a basket with some DVD’s for the kids, and don’t forget all necessary cables.

2. Matching bathrobes and Bath kits: Fleece or ter-

rycloth bathrobes and a basket filled with highend his and her body scrubs, bubble bath and other luxurious pampering items can make the first night in a new home feel like a check-in at a fabulous resort and make the memory of that first night one to cherish. Again, don’t forget the kids!

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3. Arrange a catered meal from a local vendor. As-

certain in advance dietary preferences and restrictions, and have a wonderful, healthy meal delivered on move-in night. To complete the magic, provide brand new plates, silverware and glassware to serve it all on.

4. For homes with swimming pools or Jacuzzis, a

stack of fluffy pool towels is always appreciated and will be used by family and friends for years to come. Additionally, acrylic stemware for celebrating safely can be provided alongside them.

5. If it’s winter time and the home has a fireplace, make sure there’s plenty of wood to burn. Some fireplace accessories and a log holder will certainly make your clients appreciate you on every chilly night to come.

So when it comes to gifting your buyers, the trick is to be creative. A bottle of wine lasts one night, and the flowers wilt in a few days. Try coming up with something a little more creative that will remain with your clients in their day-to-day lives and remind them of you consistently. The little bit extra you spend to show your gratitude can reap huge dividends when it comes time for your client to purchase a second home or refer a friend.

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ANDREA HUSKILSON Throughout her life, Andrea Huskilson has always been passionate about empowering those in her community. For years, she lived as a proud mom of three, but when her youngest child started school, she decided the time was right to launch her career. Inspired, Andrea would pursue her real estate license and team up with her longtime friend Anne Swim, a prominent REALTOR® in the area, in 2020. The rest is history.

Leveraging her deep roots in Nova Scotia, Andrea found quick success as an agent, establishing a network of satisfied clients that spans the region. Today, she is a REALTOR® with The Property People, powered by Keller Williams Select Realty, where she assists clients across the South Shore of Nova Scotia, from Yarmouth to Liverpool. There, she has cultivated a distinct process to meet the needs of any buyer or seller.

When listing a property, Andrea equips her clients with a comprehensive strategy. After helping them prepare their home for the market, she shares their listing via both the regional MLS®, and a targeted blend of digital and social media campaigns. Elsewhere, she is just as attentive when assisting her buyers, thoughtfully guiding them to the right investment for their best interests.

In fact, she keeps in touch long after the deals are done through regular check-ins and market updates—all to make sure her clients are thriving in their new homes.

Already ranked in the top 20% of agents in Keller Williams Select Realty for the past three months, Andrea remains committed to the core values that drew her to the business in the first place. “I’m never just trying to sell someone a house,” she says. “Rather, I’m invested in the entire process. For example, I recently helped a client who was relocating to Nova Scotia from Vancouver, and he needed his internet hooked up by the time he moved into his new home. Knowing this, I made sure his systems were online before he got here. To me, there’s nothing more rewarding than providing that kind of hands-on service.”

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Brought up in a family of strong role models, Andrea is dedicated to making her community a better place. Currently, she sits on her town’s CP&V Committee, which organizes local events and beautification projects throughout the year. Meanwhile, she joined The Property People team in organizing and operating a beer tent during her local Dock Days festival, with all their funds raised going to The Roseway Hospital. Last September, she also led a project to convert her town park into Whoville, a volunteer effort that gave children a chance to meet some of their favorite characters, like the Grinch and Cindy Loo. When she’s not with clients or giving back, she can be found spending quality time with her family.

As her volume maintains its steady growth, Andrea intends on further investing in her real estate education while expanding her proven standards throughout Nova Scotia. In the meantime, though, she looks forward to all the new clients and connections that await. “Through real estate, I’ve had a chance to meet so many wonderful people from all over the world,” she says. “It’s great getting to know my clients, welcoming them into our community and helping them find exactly what they are looking for. At the end of the day, I absolutely love my life here, and I wouldn’t change it for anything.”

To learn more about Andrea Huskilson please call (902) 875-6865 or email andreahuskilson@kw.com 21

MARIA REED Maria Reed of Kelowna, British Columbia, has launched a successful real estate business over the course of a single short year.

By pairing her geographic flexibility with white glove, around-the-clock service, Maria has built a foundation of referral clients and agent relationships that will carry her into the future. “I’d love to see the business continue growing. The market is very unpredictable, but I want to carry on delivering that high end service, being there for my clients no matter what, and watching people grow in their choice. Working with first time home buyers and seeing how they move onwards and upwards is a joy!”

Before entering the world of real estate, Maria was a professional nurse. Her passion for service has been refined through years practicing patience and acute listening, and she’s eager that she is able to continue leveraging these skills in her newly chosen career. “I wanted to continue helping people, but I wanted to do it in a different way. I’ve always had a passion for real estate – when I lived in the UK, I bought and sold a few homes – so I decided, ‘Let’s just go for it!’” After beginning her coursework in October of 2021, Maria became fully licensed at the end of April in 2022, and less than half a year later, she has already closed five sales and currently has six active listings.

Presently, in September of 2022, Maria is working as a solo agent for Canada Flex Realty Group. “I’m still finding my niche, so I serve a wider area including Lake Country and Penticton.” Her willingness to travel is one of the many avenues that Maria pursues to ensure her clients receive unparalleled service. “Having worked previously as a nurse and a director and a hospital manager, you really get to know people, and the skills that I can bring to the table are not something everyone has. Plus I really know my community, and I take that extra time to know everything there is to know about the areas I serve.” She relies on her interpersonal familiarity to connect with people, and to better serve the neighborhoods where she works.

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When the opportunity for an open house presents itself, she is quick to visit everyone in the area: “I go to the areas nearby the open house and just talk to the neighbors, letting them know we’re having one.

I think most people are curious about what happens in their own neighborhood, but they don’t want to pry – an open house can give people that connection.” One client, Eric Stevens, shared more details about his connection with Maria, saying: “Maria was fantastic and patient throughout our search for the right condo. Her advice and guidance really helped me feel confident I was making the right decision, and during the subject removal and closing process, she went above and beyond putting in the leg work to make sure everything was ready. It really helped keep the stress away!”

Maria goes to great lengths to continue these connections well beyond the closing table. She keeps a calendar and diary up to date with sales and contact information, and tries to connect with each client once a month. “That varies from person to person – it’s all about their needs and desires. But I love to drop by with some goodies, just to keep that momentum going and maintain that relationship. Whatever it takes to make them feel supported and well informed. That’s what matters most to me, and that’s what I really love about the job. Getting to know people, really understanding what they are looking for, and gently helping them with my suggestions and expertise.”

To learn more about Maria Reed, visit mariareed.ca, email homes@mariareed.ca, or call 250-863-2890. www.

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Creative Meditation

for the Real Estate Professional The real estate world can be an industry of intense emotional and psychological pressure. Deadlines, meetings, employee needs, client needs and a hundred other items on which one needs to focus on a daily basis can create an environment that is not only not conducive to mental well-being, but can be outright detrimental.

Learning to quiet the mind has been the focus of meditation for millennia. While those not familiar with the concept of meditation may instinctively think of yoga mats, incense, and chanting when the word “meditation” arises, there are in fact, many forms of meditation that can integrate quite Top Agent Magazine

easily into the daily hustle & bustle world of the busy real estate agent.

First, think about when you are alone each day. Here are some possible times to practice mediation during the work day: • When driving to the office in the morning • When driving to a showing or to meet a client • Before your open house begins • After the open house • Driving home in the evening 23

Repeating a mantra can be very calming, particularly when you are trying to rid yourself of negative, self-defeating thoughts.

These are just five examples of times when you can take advantage of meditation techniques to quiet your mind and, by extension, increase productivity. A calm mind is a more thoughtful, better tuned instrument.

Here are some examples of meditations you can try.

1

For when you’re driving, download and listen to any number of audio Guided Meditations available on the internet. YouTube has a generous selection of these, many of which are geared towards success in business.

2 Repeating a mantra can be very calm-

ing, particularly when you are trying to rid yourself of negative, self-defeating thoughts. It doesn’t matter what words you choose, as long as you feel good about your choice. “I am a success” or “I will approach all of my clients with love today” are two examples. Whatever works for you and gets you into the desired mindset.

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3 Something as simple as listening to pleasant music in your car can be considered meditation, provided it brings you to a place of comfort as opposed to one of spiritual discordance.

4 The most important thing, however, is to take time to find gratitude in everything you do. Count your blessings, be grateful the exciting career in real estate you have built for yourself.

Once you’ve mastered some of these techniques at quieting your mind, you can attempt to find some that work even better for you. Walking, plain silence, or even exercise can have meditative qualities and benefits if practiced on a regular basis.

When you’re truly feeling calm, your clients can sense this. And with this comes the feeling that you can be relied upon to stay focused and calm in any unforeseen circumstances. And in the world of real estate, that’s a highly prized commodity.

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MICHEL LESSARD Distinguished by his unparalleled dedication to his clients, Michel Lessard approaches real estate with a passion and work ethic that ensure positive results.

Michel started in real estate following a long career as an entrepreneur and business starter. “The penultimate company of mine that was taken over was in the field of prefabricated houses, and I loved helping from the beginning with the choice and following the customers throughout their purchase journey with their project,” Michel recalls. When life brought him back to Montreal as Vice President of Business Development for a large company working in the field of fashion, Michel says, “After a few months I decided to follow my heart and take my brokerage course in the evenings and weekends.” Since officially starting in September 2019, Michel has steadily grown his business through his hard work on his clients’ behalf.

Michel primarily serves the north shore of Montreal and the areas of Laval, Mirabel, Saint Jérôme, SaintSauveur, and others depending on where his clients need him to go. Even at this early stage of his career Michel is already beginning to see some repeat and referral business, and it’s readily apparent what keeps clients coming back. “All my clients tell me it’s the professional service that I offer in complete transparency and all honesty without pressure,” Michel explains. “I really follow them from start to finish, give them the steps to come in advance, and that makes the experience much less stressful.”

Clients appreciate Michel’s openness, transparency, and dedication, as well as his passion, creativity, and drive.

“My main goal is always to satisfy my clients and make sure they have an awesome experience,” Michel says.

His experience as an entrepreneur informs his approach to real estate. “No matter what type of business it is, I love to be hands-on and do every step myself,” he says.

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In the realm of marketing, Michel pays close attention to presentation. “I have very high quality pictures for my listings, and I take care to make sure that every picture is just right,” Michel says. “I spent so long in the clothing and fashion business that I know the way I want to present my listings. I don’t just put 100% of my confidence in the photographs, I also build a story with them.” This can include 3D videos, as well as drone footage depending on the property.

As for what the future holds, Michel looks forward to growing and helping others grow as well. “I love building a business,” Michel says. “That’s why I want to help young REALTORS® who are just starting in the business. The first 2-3 years of every business are really tough for everyone, and I want to help them to grow their business faster, while at the same time growing my business too.” Above all, Michel wants to continue forming strong relationships with clients and helping them achieve success in real estate. “I’m very person-oriented, and that’s why I’m so transparent and honest in the way I do business. I feel it right away when I know it’s going to be a great venture and a good transaction, and I love keeping my clients on-track and guiding them every step of the way.”

Contact Michel at 514-809-5134, email immobilier@michellessard.ca, remax-quebec.com/en/courtiers-immobiliers/michel.lessard/index.rmx or visit his website here. www.

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PAUL DHANJAL Paul Dhanjal of Calgary, Alberta, combines his professional training in human resources with an entrepreneurial vision for investing to fuel his real estate business. “I’ve been investing in real estate on my own since 2005, so I can walk into a property and immediately see if it has potential – for myself, or for someone else. I work with a lot of clients who want to buy and tear down houses or do renovations, and that keeps me on my toes because the market is always changing.”

While he has been privately involved in real estate for almost two decades, it was only recently that Paul was suddenly presented with the opportunity to officially join the profession. In his seventeenth year working in human resources for Oil & Gas, the COVID-19 pandemic took a tremendous toll on thousands of people, and just like many others he received a severance and was out of a job for the first time in his career. “Change is scary, and it’s not easy to switch careers, especially when you have gone to school and dedicated the last seventeen years of your life to it, but it’s not every day that you are presented with an opportunity to follow your passion. And the timing actually could not have been any better. I have two kids, and they were transitioning to online school in September of 2020, so I was able to help them with those difficult hurdles. One day at dinner, my brother-inlaw, who owns Prominent Homes, said to me, ‘You know what? You would absolutely kill it in real estate.’” With the encouragement and support of his family, Paul began taking his own online courses alongside his children, and became a fully licensed REALTOR®.

Paul initially hung up his license with RE/MAX, and he experienced immediate success. “I was in their top ten for three or four months my very first year. The broker came to me and asked how I had managed to make the list multiple months when several career agents had never

once broken into the top ten, and my honest response was, ‘I just got lucky. I got lucky with my family, colleagues, my friends, and the relationships I’ve built. My success is their success.’” With the foundation of his business firmly established on the power of his interpersonal relationships, Paul sought to increase his exposure, and begin marketing and advertising his enterprise. His work has grown fluidly ever since signing on with eXp Realty in 2022.

While his dedication to his new profession unwavering, Paul leverages his former career in human resources every chance he gets. “This business is about people, and a lot of those skills translate.

If you take things one step at a time, take care of your clients, and make sure you’re doing your absolute best, you’ll eventually find success. When I was in Human Resources, in many companies I used to report to the president of the company and when you do that, you learn a couple of important things about customer service. Now in real estate, I treat all my clients like they are the president of the company and I use all my negotiation skills to save them every dollar possible because I understand how hard people work for their money.” He is grateful that the universe provided the perfect combination of timing, education, and support – right when he needed it most – and he aims to make the most of his golden opportunity.

One way that Paul capitalizes on his good fortune is by giving back to his extended community. He recently finished his first year as a volunteer on the human resources committee for a local non-profit called PCHS in Calgary.

“They help people who are going through a tough time – whether that’s mental illness, addiction, or any number of other challenges – they have fantastic counselors and support staff, but they needed someone in HR! It helps me keep my skills tuned, and it’s worked out great because it’s for a good cause.”

To learn more about Paul Dhanjal, visit pauldhanjal.ca, email paul@pauldhanjal.ca or call/text 403-618-8677 www.

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How to Throw a Client Appreciation Event No One Will Forget Clients are the foundation of any flourishing enterprise, and this is particularly true in real estate—an industry where relationships are central. Demonstrating your gratitude to former and current clientele is a winning way to cultivate your network, while upping your potential referrals and creating face-to-face time with the individuals that make your business tick. Keep in mind a few of the tips below as you stage a client event that will positively impact your brand, while conveying your appreciation to those who have driven your business all year.

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Supersize Your Guest List Inviting former clients to your client appreciation bash is only the first step in crafting your guest list. To really expand your sphere of influence, invite neighbors, local business owners and staff, old friends, family, associates, fellow alumni from your alma mater, and the like. Think of your client appreciation event as a celebration of business bringing people together. Expand your guest list and you’ll create a coveted, in-person opportunity to forge relationships and broaden your reach.

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An appreciation event may be geared toward your clients, but if done correctly it can also provide a fun-filled venue for your employees to enjoy a morale boost.

Consider A Sponsor Client appreciation events shouldn’t skimp on the details, but you don’t want to break the bank, either. To defray the cost of a client appreciation event, consider enlisting local businesses as co-sponsors. Not only does this approach ease the price tag of throwing a party, but it also creates an easy partnership between you and other entrepreneurs—widening your database and making for a memorable and generous event.

ship, or the Super Bowl is coming up quick, tailoring client appreciation events to already-established happenings can create an organic tie-in and boost your attendance numbers in the process. Throw a gingerbread house decorating party during the holiday season, or throw a barbeque during the Fourth of July. Capitalizing on a naturally occurring theme creates the opportunity for comradery between you and your guests.

Apply A Personal Touch

Don’t Forget To Reward Your Employees An appreciation event may be geared toward your clients, but if done correctly it can also provide a fun-filled venue for your employees to enjoy a morale boost, as well.

By encouraging your employees to cut loose at this celebratory event—instead of having them run interference all night—your team will feel appreciated and validated, too.

Theme Your Event Whether the area’s high school sports team has made it to the state champion-

Invitations may seem like a small detail, but they shouldn’t be one-size-fits-all. Consider handwriting some of your invitations for the clients you remember well, or for business associates who you regularly partner with. Personalizing invitations to key players is the surest way to a confirmed RSVP. Cultivating your network of professional connections is an essential part of driving business, and client appreciation events not only create memories between you and your clientele, but also inspire your to step back, reflect, and give thanks to those who keep your business booming.

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PETER & RONALD CHUNG Peter and Ronald Chung are Realtors® with Re/Max Crossroads Realty serving the Greater Toronto Neighbourhood When Peter Chung moved to Canada from Austria in 1990, he knew he wanted to become a real estate agent. “But I had no experience,” he explains. So he looked in the phonebook and began calling colleges to see if they offered courses to obtain his license. “From that point forward, I never looked back,” Peter says. “This was my first career job, and I was determined to make it work.” Peter’s persistence paid off, as he now has his own group called The Chung Dynasty Team. It’s become a family affair, with Peter’s wife working on the team as an administrator, who had supported him from the very beginning of his career, and his son Ronald as an agent. With their strong work ethic and determination to achieve their clients’ goals, The Chung Dynasty Team stands out in this field. Serving the greater Toronto area, they are committed to delivering the best service possible. Whether they’re working with buyers or sellers, Peter and Ronald make sure they’re exceeding expectations and their service is second to none.

“I tell every new agent, if you want to be successful, you have to be honest, upfront and dedicated,” Peter explains.

By abiding by these three principles, Peter has become a prominent REALTOR® who continues to grow with each passing year. Throughout the transaction, he is supportive and only wants what’s best for his clients. “I treat them the way I want to be treated,” he says. This approach has led to many customers and clients returning to him for years and referring him to their friends and family because they know Peter and Ronald are professional, experienced and understanding what their wants and needs. “They feel comfortable coming to us when they have questions even after the deal is done, because they know we’re there for them.”

Superior service is the foundation of their business, with The Chung Dynasty Team ensuring they eliminate stress

and create an enjoyable experience. Fluent in English, Hindi, German, Mandarin, and Haka Chinese, Peter is able to effectively assist a wide range of clients from different backgrounds and their cultures.

Having studied economics and business administration, and working in the real estate industry for over 15 years, Ronald is also uniquely knowledgeable, with the latest cutting edge technology and experiences to guide and help clients. He enjoys helping them make the best financial decisions possible and setting them up for success. Ronald has received the Lifetime Achievement award from the Re/Max Head office, which is a difficult feat.

Their marketing strategies are just as thorough, with Peter and Ronald sending out each listing to their large database of potential buyers. “We’ll also post them on social media, use cutting edge digital technology with 3D Video, professional showcase photos feature them on our website, and in our newsletters and also notify the other local agents about the property that we listed for sale,” Peter explains. Their homes typically sell quickly because of their advertising efforts and effective pricing. “We make sure the pricing is correct, which helps draw the right attention to it,” Peter says. The Chung Dynasty Team sells dozens of homes each year, showing no signs of slowing down.

Peter and Ronald Chung are active in their community, and have been donating to sick kids hospital, Covenant house for Homeless youths and other charities in Toronto.

When Peter looks back on his 30+ year career in real estate, he knows he chose the right path. He hopes to keep growing The Chung Dynasty Team for many years to come. “Anything is possible if you put your mind and soul into it.”

For more about The Chung Dynasty Team, call 416-720-1960 or email peter@chungdynastyteam.com Top Agent Magazine

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SANDY McKEE It was clear even at age 18 that Sandy McKee was destined to enter the real estate industry.

“I went into a RE/MAX office in Saskatoon, and told the broker of my dreams to become a real estate agent,” Sandy explains. Too young to yet start she moved “home”and ran her parents’ flower shop for 6 beautiful years. Eternally a people person, Sandy served as her best developing great relationships with most of the community. The shop happened to be next door to a small real estate office, so one day, Sandy visited the owner and discussed her interest in this field. “He instantly expressed that I would be great at real estate, and encouraged me to get my license.” Feeling confident, Sandy followed his advice and hit the ground running. Sandy sold her first home in her first 3 weeks in the “biz” and the rest is history. She’s now been in the business for close to 30 years. Today, working with Northern Homes Real Estate as an associate broker, she is still loving every second of her work.

Serving the northern tip of British Columbia, the natural beauty of this region is unparalleled. Sandy has lived here for much of her life, and is happy and grateful to guide her buyers and sellers through their real estate journeys. Sandy finds it easy to maintain incredible relationships with her clients, often becoming life-long friends. Those who work with her appreciate her kind dedication to creating a win-win situation for all involved. “I carry the stress that might come into a transaction, so my clients don’t have to feel it,” she says. “Most of my transactions are truly a pleasant experience for my clients, and they leave delighted.”

Sandy gets to know each person on a deep level, understanding what they’re looking for and developing a customized plan to achieve their goals. Whether she’s assisting someone in buying the home of their dreams, or selling a family’s beloved home, their happiness and satisfaction is her top priority.

Despite Sandy’s remote territory in a community of less than 5000, with there never having been a 30

million-dollar home sale, surprisingly even to Sandy, she has ranked #14 in RE/MAX of Western Canada’s prestigious Top 100 list, out of more than 6 thousand agents. She also achieved her RE/MAX International Lifetime Achievement Award ™ in just over 8 years, earning in excess of 3 million dollars in personal commissions. Sandy is known for delivering the best service.

Part of a tight-knit community, giving back is important to Sandy. She participates in fundraisers for Relay for Life, and donates to Children’s Miracle Network. In her spare time, she enjoys the outdoors and spends time with family.

As her business grows, she plans to mentor new agents and continue helping as many people as possible. Sandy loves what she does and can’t see herself anywhere else.

“I get to make an impact, and create a positive experience for so many families. I absolutely love every bit of it!”

For more information about Sandy McKee, please call 250-500-1148 or email sandy_shofner@hotmail.com Top Agent Magazine

How To Overcome Your Workplace Fears Fear is something that can help protect us from danger, but it is also something that can be a hindrance to us in our lives, especially when it keeps us from potentially thriving and growing as a person. This is especially true in the workplace. Here’ a look at some proven ways to overcome common workplace fears.

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ASSESS THE FEELINGS BEHIND THE FEAR

Really owning the emotions that are putting you in a place of fear, is the first step. By just naming it and then talking it out in your head, what exactly you’re feeling and why, it can help deflate the fear. Think of it as releasing some of the fear into the ether. Yes, you’ll still be nervous about your presentation, but a lot of what was holding you back is gone. You’ll feel lighter, and hopefully have just enough butterflies to make your soar.

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TALK ABOUT YOUR FEARS WITH A TRUSTED CO-WORKER

Nothing can make you feel more isolated than going down the path of “This is something that only happens to me.” Trust me, it doesn’t, and you might be surprised to find out that some people have had it even worse. Talking to someone you trust and admire, hearing their own fear horror stories and how they overcame them, will help normalize what you’re feeling. Releasing yourself from the idea that it’s something about you, will be an enormous relief.

3

THINK OF THE WORST CASE SCENARIO

Although it might seem counter-productive, truly assessing what the worse outcome of the situation you’re afraid of serves two purposes. It might lead you to realize the worst case scenario isn’t that bad Top Agent Magazine

after all. Of course it could also lead you to a really uncomfortable thought, you could lose your job. As bad as that is, it also gives you an opportunity to start focusing on what really matters, and how you might grow from the experience and possibly end up better off. Countless people in their dream jobs now, were once fired and thought it was the end of the world.

Hopefully, that won’t happen to you, but learning to have confidence in your abilities to always find a way, will be a great tool in overcoming fears.

4

COMPARTMENTALIZE

If you’re a super-organized type, you might try actually setting aside time in your day to focus on your fears. It might seem odd, but it will let you NOT focus on your fears during the other hours of your day. Think of it as a task, you aren’t just sitting there worrying, you’re taking in your fears and figuring out ways to overcome them.

5

START THINKING OF YOUR FEARS AS OPPORTUNITY FOR GROWTH

Start thinking of fears as challenges. As scary as it might seem to face them, for the most part they are things that can be fixed. A lot of fear is based on inexperience which leads to a lack of confidence.

A common fear is workplace evaluations. Instead of looking at it as hearing everything that is wrong about you, think of it as an opportunity to see where you can improve. Going into it with a positive attitude rather than a defensive posture, will make the whole thing better for both parties.

Overcoming fears is oftentimes about a simple attitude adjustment. Like anything it takes practice, but the results of that practice will lead to a life that you’re able to thrive in both personally and professionally.

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