CANADA 10-3-22

CANADA EDITION

6 HABITS OF HIGHLY PRODUCTIVE AGENTS

Top Agent Tips and Questions for

CHOOSING YOUR LISTING AGENT

FEATURED AGENTS

5 REASONS WHY YOU NEED A MENTOR

ALISON MURRAY BRANDON LEAHY KELVIN VANDASSELAAR KURT TOVILLO RICHARD PAYNE SONYA MACDONALD STAN SANDHU TYLER ZEEMAN WENDY TIAN

Is Starting a Team

THE RIGHT SOLUTION FOR YOUR BUSINESS?

COVER STORY

WENDY RONBERG

mailto:mag@topagentmagazine.com http://www.topagentmagazine.com

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5 Reasons Why You Need a Mentor As great as it might feel to start your own business, and be solely responsible for its success, at some point, every entrepreneur reaches the limit of their potential, and needs a boost that only experience can provide.

But how do you get a lifetime of experience when you’re just starting out? Sure you can read countless books, but no book can replace the real life experience and advice of a mentor.

Mentors not only provides valuable insights, but they also have access to valuable connections as well. In fact a majority of the

most successful CEOs and entrepreneurs in the country have said that having a mentor early on was instrumental in their success.

Here are some of the reasons why.

1. They’re able to see where you need improvement, when you can’t When you’re working non-stop to get your business off the ground, you might feel sensitive to any criticism from people who aren’t going through what you are. A good

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mentor knows exactly what you’re going though, and has probably made every mistake. When you’re in the thick of it, you might not be able to see where the problems are. A knowledgeable outsider, who knows exactly where you’re at and has only your best interests at heart is just what you need.

When you have a trusting relationship with someone like that, you will be more willing to listen to that brutal honesty, even if that constructive criticism stings.

energy into it. They can see things in a completely logical way and guide you based on the facts rather than emotion. A good mentor helps you work smarter, not harder. They help you focus on your goals and how to get there, as well as setting boundaries for you so you don’t overextend yourself. They teach you how to say no and help you let go when you need to move on from a setback.

2. They will encourage you to think outside of the box

In addition to expertise, building a strong network is something that can only come with time. A mentor will most likely have that already, giving you access to people and resources that would take others years to gain. These connections will lead to opportunities that might never have happened otherwise. It’s also a great confidence boost knowing that your mentor trusts and believes in you enough to invite you into their inner circle.

Years of experience can give someone a great idea of what works and what doesn’t.

They’ve seen things first hand, not just in theory. At the same time, mentors recognize the importance of taking chances, calculating risks, as well as cutting losses and moving on. A good mentor isn’t trying to encourage you to be a carbon copy of them, they are trying to create the best ‘you’ possible. That includes encouraging you to take chances, and then being there pushing you to keep going forward if it doesn’t work out.

A good mentor knows that even failures can be opportunities.

3. They take the emotion out of decisions and help set boundaries Unlike you, a mentor has no emotional investment in certain business approaches that you might have decided to try. There’s nothing harder than admitting something isn’t working when you’ve put a lot of time and

4. Networking

5. Encouragement At the heart or it all, a mentor offers you encouragement and motivation along the way, in good times and in bad. After a failure, it can be hard to get back on track and keep forging ahead. It helps to have someone who has spent year getting back up after being known down and coming out stronger than ever. It’s during those moments, when you feel alone and isolated, that having someone around offering you advice and positive feedback will be a much needed salve. They’re your cheerleader, they want you to succeed, and hopefully, you’ll pay it forward one day when you become as successful as them.

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ALISON MURRAY Alison Murray, a lifelong resident of Edmonton, Alberta, combines her education in visual communications with a commitment to integrity and strategic marketing practices to grow her real estate enterprise. “It’s a very exciting time to be living in Edmonton right now.

The metropolitan region is radically transforming and growing – traditionally the city has been known for its oil and gas industry, but we’re now becoming a leader in net zero energy with carbon capture. Because of all the job growth and affordable housing, we’re seeing a strong migration from the rest of Canada, and beyond!”

Originally, Alison used her diploma in design to pursue a career as a marketing consultant. “I was an account executive for a publishing company, and I continued my education with a commerce degree in marketing management. I found I had an entrepreneurial spirit, a passion for homes, and people. I signed on with RE/ MAX, and I realized I had found my calling in real estate.” Alison joined RE/MAX in 2004, and within two years, she made the Top 10 out of one hundred experienced agents, receiving the prestigious RE/MAX Platinum Award. Her endeavors have grown over the past eighteen years, and today in 2022, she offers boutique style real estate services specializing in new and old luxury condominiums and homes in southwest and central Edmonton.

Alison attributes her steady success to a stalwart insistence on being present and involved for every stage of the transaction for her clients. “They keep coming back because they know that I’m very involved – staging, marketing, and negotiating. I’m committed to getting the best results that the market will bear.” Her omnipresence extends beyond the negotiation table, and she prides herself on continuing to leverage her education in visual design by working with professional stagers, photographers and videographers to capture the homes

that she lists. She works predominantly as a listing agent, so she goes to great lengths to ensure her houses are beautifully represented, and her network of local agents and North American connections through the Institute for Luxury Home Marketing helps her clients regularly receive competitive offers.

Her professional network carries into the greater Edmonton area, and Alison is involved in several organizations throughout the city. “I am a member of the Edmonton Chamber of Commerce. I keep up to date as to what’s going on in our city, and for the past eighteen years, I’ve also donated a portion of every sale to the Stollery Children’s Hospital.”

As a dedicated Edmonton native, Alison is excited to grow her business alongside her city. “I plan to continue serving the markets that I know well, and continue to be involved with my listings and sales, but I would like to hire more support to continue to grow!” When she’s not growing her business, Alison enjoys spending time with her husband: they visit new restaurants in Alberta, or travel to different North American cities to take in the beautiful architecture.

Contact Alison at 780-619-9812, email Alison@infoEdmonton.ca or visit infoedmonton.ca www.

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Robert A. Engels congratulates

Alison Murray

on being featured for Canada in Top Agent Magazine!

ROBERT A. ENGELS, B.A., LLB 780-413-1763 | albertarealestatelawyers.com www.

#102, 9811 – 34th Avenue, Edmonton, Alberta, T6E 5X9

How to Speed Up First-Time Homebuyer Transactions Working with first-time homebuyers can be among the most rewarding real estate transactions an agent can embark upon.

Not only are you helping guide newcomers into the housing market, but you’re also witness to the excitement and triumphs along the way, including handing over those keys for the first time. While 8

helping first-time homebuyers navigate the transactional process can be a reminder of real estate’s benevolent power, it can also come with its own bumps and bruises.

So, what’s the best way to streamline the homebuying process for first-timers, while maintaining the magic and keeping your sanity along the way?

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While helping first-time homebuyers navigate the transactional process can be a reminder of real estate’s benevolent power, it can also come with its own bumps and bruises.

Set expectations upfront and often.

It’s no secret that communication is a cornerstone of a successful real estate practice and client relationship. Amidst a transaction as complex as buying (or selling) a home, it’s important that no wires get crossed, no questions go unanswered, and no information gets lost in translation. To accomplish this, create communication parameters with your clients up front. Inquire about the communication medium they’re most comfortable with—a text, a call, an email, etc.

Then, tailor your outreach accordingly.

Also, consider setting a weekly time to check in, even if no official progress has been made. This helps clients and agents touch base, float questions and concerns, and get ahead of any problems or developments. Another helpful tool is to draft a transaction timeline for your client that outlines the major milestones along the way, what sort of information will need to be gathered, what steps taken, and what outcomes are possible. This might seem like exhaustive work, but in the era of digital research, clients will come to their own conclusions and biases Top Agent Magazine

whether you like it or not. To stay on the same page and timeline, be the foremost resource for your client, and don’t leave their questions up to chance.

Know your first-time homebuyer programs and perks.

There are a variety of national, state, regional, and local grants and programs that aid first-time homebuyers as they pay their down payment, shop for home or mortgage insurance, and otherwise deal with the financial implications of becoming a homeowner. Sometimes these programs are neighborhood-specific in certain cities, with incentives to buy in up and coming areas. In some cases, there are grants that support underrepresented minority communities breaking into homebuying, and these can go a long way in making the burden of a down payment and associated fees doable. In other words, do your research.

The right program or grant could make the difference in nabbing a dream starter home for your client, while setting them up for future financial success.

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Get pre-approved for a mortgage—and shop around for the best rate.

Not all mortgage rates are made equal. As an agent, you likely have good relationships with area lenders that you trust, but it’s still important to complete your due diligence when helping first-time homebuyers find the rate that suits their longterm housing goals. Also remember that first-time homebuyers are new to this process, and while real estate transactions are complex in their own right, the borrowing and lending processes can be alienating in their complexity. As an agent, it’s your job to play intermediary and teacher, ensuring your clients know their options, are prepared to make an educated decision, and

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feel confident that they’ve chosen correctly. Talk with your preferred mortgage partners to best outline options for your clients’ understanding, laying out a framework that’s informative, projected into the future, and allows them to feel empowered by knowledge.

All in all, working with first-time homebuyers can be an exciting and joyous occasion, as long as you’re adequately prepared for some hand-holding and instruction along the way. Aside from the enthusiasm of successful first-timers at the closing table, you’ll also enjoy the lasting benefit of strong referrals to their friends and family, many of whom will be shopping with you for their own first dream homes.

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WENDY RONBERG

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Top Agent Wendy Ronberg opened her own brokerage franchise—EXIT Realty Vision—where her team serves the greater Ottawa Valley region.

Always wanting to find creative solutions to problems, Wendy Ronberg was drawn to the real estate world. She transitioned from a teaching career to working as an agent, and has felt more fulfilled than ever before. This path combines what she loved about teaching with the freedom to grow as much as she wants. “Real estate is much like teaching in that I get to find 12 Copyright Top Agent Magazine

solutions, help people discover what they really need, and connect with others,” Wendy explains. “It’s a really fantastic career.” Originally, the path was meant to be a part-time job in the summers and after school, but soon she was eager to work with more clients. After reducing her teaching hours, she soon felt it was time to focus exclusively on real estate. Wendy Top Agent Magazine

earned her brokerage license and opened her own brokerage franchise, EXIT Realty Vision, where her team is continuing to grow. “What I really love about our business model is that it’s centered around lifting others up,” she explains. “We’re all about being supportive to each other and helping out our colleagues.”

Serving the greater Ottawa Valley region, much of her business consists of repeat clients and referrals. Those who work with Wendy value her genuine care, and the attention she gives to their individual

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needs. Taking the time to understand her buyers’ and sellers’ needs, she is thorough in educating her clients, so that they can feel confident moving forward with their decisions. When she is assisting buyers, whether they’re first timers or investors, Wendy guides them and lets them know what to expect. Stones are not left unturned, and questions are always answered, as Wendy understands clarity and knowledge is the key to a smooth transaction. When it comes to her listings, each property is marketed thoroughly, she utilizes the talents of a strong team of

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“We want to welcome agents to our team who are passionate about supporting others,” Wendy says.

“Exit Realty Vision is the perfect fit for anyone who values quality care, family values and helping one another.” industry professionals and provides each of her clients with a customized marketing strategy which can include staging, 360 virtual tours, professional photography, video and drone footage. She promotes them on social media, and print magazines and hosts open houses, in addition to utilizing the MLS. Copyright Top Agent Magazine 14

After the transaction is over, Wendy continues to stay connected to her clients, often helping them get settled in. She’s even been known to unload boxes from the moving truck! To Wendy her clients are like her family. Buyers and sellers often leave reviews to let others know about their experience. One recently Top Agent Magazine

said, “Wendy is a very personable woman who brings life and positive energy in all aspects of her life. She is genuine and loves to help people. Wendy is well known and trusted in her community. She continues to stand above by volunteering and wanting the best for those who are lucky enough to meet her!”

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Wendy is actively involved in the community, with EXIT Realty Corp. through their exclusive Spirit Of Exit initiative, which allows all EXIT associates the opportunity to raise money for local charities. Wendy and her team were able to raise $5000.00 over the holiday season. “We did fundraising for the local food bank, and we

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were able to raise $5,000, which the Spirit Of Exit matched, for a total donation of $10,000,” Wendy explains. They also recently completed fundraising for the Carleton Place Hospital. “As Realtors, I feel that we have an obligation to support our growing communities.”

As Wendy’s business and brokerage continues to grow, she is focused on maintaining the same high level of service. “We want to welcome agents to our team who are passionate about supporting others,” Wendy says. “Exit Realty Vision is the perfect fit for anyone who values quality care, family values and helping one another.”

For more about Wendy Ronberg, please call 613-914-5524 or email wendy@exitrealtyvision.ca Copyright Top Agent Magazine 16

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Top Agent Tips and Questions for Choosing Your Listing Agent Now that you’ve decided to sell, it’s time to select the professional to help you market your property. Before meeting with agents, however, consider Top Agent Magazine’s tips for preparing yourself. Frist, ask yourself what kind of relationship you’d like to have with your listing agent. Are you seeking a casual, personable relationship and the latest marketing tools or are you interested in a more formal, traditional relationship and approach to marketing techniques? Next, populate your list of agents by attending open houses and asking for recommendations from recent buyers and sellers.

Finally, schedule your meetings at your home, where you’ll be able to gauge the chemistry between you and each agent.

During your meetings, expect any Top Agent to ask you several questions, but also consider discussing the following: Top Agent Magazine

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Will you please describe your sales experience and local network?

Ask your Top Agent to describe recent listings and sales of homes comparable to your own. Ask about the sellers’ priorities, the original list price, market time and number of offers. Top Agents will also describe how well they are connected with other REALTORS® in the region as well as their contacts with relocation companies, local corporations and chambers of commerce.

Be sure to ask about each agent’s knowledge of how your market has changed over time and what has influenced change.

You’ll learn a lot by listening to agents’ opinions.

How will you market the property? Each

Top Agent has a unique set of online or local marketing tools at his or her disposal. Some use lead-generation applications and nearly ever luxury agent take advantage of video. Even video marketing tools vary from agent-to-agent, however.

You’ll get to decide if you prefer an agent with higher-end video production and 3D Matterport tours or an agent with more intimate techniques featuring walk-and-talk style video tours.

What factors influence your list-price recommendation? Before an-

swering this question, most Top Agents will have several questions for you, including whether you’re more focused on a faster sale or a higher list price.

They’ll also educate you on how best to balance both market time and list price relative to sales histories your area.

Now that you’ve seen the home, what repairs or improvements do you recommend before listing? You’ll learn a lot by listening to agents’

opinions on your home’s sale potential with or without some improvements.

Most Top Agents will also recommend a full professional inspection prior to listing to avoid surprises during buyer inspection.

How will you help with staging? Some Top Agents will pay for part or

all of the staging costs. At a minimum, however, a Top Agent will have a staging professional or two in their partner network. While they’re at it, they may provide referrals for carpet cleaning, painting, gardening and other minor finishing touches.

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What attributes of the property will you want to highlight? Each Top

Agent will have a somewhat different answer to this question, but that’s a good thing! Even if you have your own ideas about your home’s greatest attributes, you’ll glean insight into the current market by considering different agents’ opinions. In learning their views, you may even change your mind about your home’s most marketable features!

What is your approach to Open Houses? How many agent-only Open

Houses will your Top Agent want to host? How many truly Open Houses?

Some Top Agents may even reveal a “swankier” approach to the Open House – such as an evening cocktail party or by-invitation “open” hours to which buyers visit along with the agent representing them.

Who will be our primary point(s) of contact from your office? This

important question will help you understand the scope of your agent’s practice. You’ll get to see if your agent runs a robust team with many hands on deck or if he or she works by close, one-on-one contact with each client.

Either approach is wonderful; you get to decide what suits you.

Now, let’s list!

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BRANDON LEAHY

Throughout his life, Brandon Leahy has always been passionate about real estate. He would get his start as an electrician,where he gained unique insights into the home building process that he would later use to excel for his clients as a REALTOR®. After moving to West Kelowna with his wife, though, he began seeking a new opportunity that better spoke to his passion for helping others, while affording him time to be there for his growing family.

Inspired, he decided to switch tracks and pursue his lifelong dream of becoming an agent in 2020. Applying his tireless work ethic and penchant for client service, he would quickly set himself apart in the business, earning Rookie of the Year honors at his brokerage and establishing a network of satisfied clients that spans the region.

Today, Brandon is a REALTOR® with Royal LePage, where he assists clients throughout 20

Lakeview Heights and the surrounding areas of the Central Okanagan. As a recipient of the 2021 President’s Gold Award, designating him among the top 10% of agents in his market, he has cultivated a boutique workflow to meet the needs of any buyer or seller.

When listing a property, Brandon is there for his clients each step of the way. Starting out, he helps them fully prepare their home for the market, providing them with a suite of professional photography services, as well as proven resources like drone photography, 3D virtual tours, and 2D floorplans. From there, he leverages a third-party marketing platform, Property Boost, to share each listing via a highly targeted blend of digital and social media campaigns. He also utilizes extensive door-knocking campaigns to give his clients an added advantage, having knocked on thousands of doors each year, including over 1,700 Top Agent Magazine

so far in 2022; in fact, this outreach method has yielded tremendous results, contributing to roughly half of his overall business.

Elsewhere, Brandon is just as attentive when assisting his buyers, thoughtfully guiding them to the right investment for their best interests. Having sold over $21 million in volume since launching his career as an agent, he is most heartened by the ways in which real estate complements his outgoing personality and natural people skills.

“Real estate gives me the ability to directly help those in my own neighborhood,” he says. “As agents, we have an opportunity to leave a positive impact on our clients’ lives—and that’s so rewarding.”

Alongside his wife, who serves as a nurse in the area, Brandon enjoys contributing to Mamas for Mamas, an organization that supports mothers and caregivers in need.

When he’s not with clients or giving back, he can be found spending quality time with his wife and their two year old, relaxing on the beach, or going for a hike— enjoying all the breathtaking scenery West Kelowna has to offer.

As his volume maintains its steady growth, Brandon intends on scaling his community outreach while expanding his mentorship work with newer agents, sharing with them the core values that first brought him to real estate. “It’s been a good ride,” he says.

“When I got started in real estate, I assumed it was a cutthroat business; however, in my experience, it’s been the opposite. There are so many kind people in our industry, and getting to know them always inspires me to go above and beyond for my clients.”

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To learn more about Brandon Leahy, please call (250) 681-3444, email brandonleahy@royallepage.ca or visit listwithleahy.com www.

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6 Habits of Highly Productive Agents In a business that can be constant chaos, you’re constantly on the go and dealing with things as they hit you. It can be difficult to take a second and regroup. But there is a better and smarter way to work. If you take the time to create some better habits, in the end, you may end up being more productive. If you want to make better use of your time, as well as have more focus, here’s some habits that you’re going to want to pick up - all common to top-producing agents.

1. Learn how to prioritize Although it might be your instinct to get some of the boring work out of the way first, things 22

that actually generate income (or are time-sensitive!) should be the first thing you focus on when you start your day.

Lists are your friend! Make a list of things you want to accomplish for the day, the week, and even the month. Always list them in the order of priority. If things get cut off when you run out of time at the end of the day, at least it’ll be the things that are not as important or time sensitive. As with anyone, your time is your most valuable commodity and should be used wisely. When you make your list, you can even schedule tasks as if they were a meeting, giving yourself a little time goal to beat, as Top Agent Magazine

well. Treat your time with the same respect you would a colleague’s or client’s and don’t ever waste it.

As with anyone, your time is your most valuable commodity and should be used wisely. When you make your list you can even schedule tasks as if they were a meeting, giving yourself a little time goal to beat, as well. Treat your time with the same respect you would a colleague’s or client’s, and don’t ever waste it.

to accomplish it? Write it out and then incorporate that into your prioritized ‘to do’ list.

You’ll be amazed at how driven you become to reach that goal when you actually write it out with clarity. And, the sense of accomplishment you get upon completing it will carry over to the next day. It’s important to remember to be specific. Once you get into the habit of meeting your goals, exceeding them won’t be far behind.

2. Remove distractions

when you need to focus This is especially hard when you’re a Realtor®. Most are constantly connected to their phones. But, unnecessary distractions can get you off schedule and make you lose your focus instantly. If you can, turn your phone off for the half hour it takes to do a task. Interruptions make everything take twice as long, especially when you take that text and then decide to check Facebook for a second.

We all do it!

Complete your task, then take ten minutes to respond to all texts and messages before you start up the next thing on your list. You can even schedule those ‘text backs’ into your schedule. A concentrated effort is always more effective than going back and forth between things.

3. Set daily goals This is so key. What do you want to accomplish for the day and what do you need to do Top Agent Magazine

4. Don’t make excuses There’s that old saying, “The buck stops here”. Well, take it to heart. This is your business and you are responsible for doing everything you can to make it successful.

Sure, there are reasons for why you didn’t get a listing or why your business is slow, but what are you doing to change things and make them better? Successful Realtors® work harder and come up with innova23

tive ways to stand out when times are tough. They don’t look for excuses, they look for solutions.

5. Be deliberate

about everything you do When you’re making your list, it helps to have a goal in mind for even the smallest task. If you’re calling past clients to touch base, have a specific reason why you’re calling. Are you letting them know some market news?

Thanking them for a referral? When you’re meeting a referral partner for lunch, have a goal in mind for what the outcome of that meeting will be as well. Yes it’s good to socialize and build relationships, but if you have a reason, make sure it isn’t put off until the final moments, when things are wrapping up. Always having a purpose in mind will also help you prioritize your list better.

6. Always look for ways to

get out of your comfort zone Yes, you are prioritizing what is most important or urgent to your business, but it’s also important to make an effort to break out 24

of your routine as much as you’re comfortable doing. Trying out new things or taking some time to learn about new and innovative real estate techniques and technology, can have an energizing effect on your business.

Not only might they lead to things that make you more productive, but it keeps you sharp and engaged. And, ultimately keeping yourself at the top of your game is what it’s all about.

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KELVIN VANDASSELAAR After working in the non-profit and healthcare industries for many years, REALTOR® Kelvin VanDasselaar shifted to real estate seven years ago. He knew he would be successful at sales, but wanted a career that was relationship-focused, rather than selling a product. “In this industry, my clients and I have a mutual goal of finding or selling a home. Afterwards, we stay in touch and can work together again down the line when they have the need,” he says. Kelvin’s honesty, hard work, knowledge of the market, and efficiency keep his clients coming back throughout their lives. From their first home to their last, Kelvin makes the real estate process smooth and simplified for his clients.

While Kelvin was a solo agent for the first five years of his real estate career, he now works with a team in Edmonton, Alberta, Canada serving Devon, Spruce Grove, Rural Parkland County, Rural Lac Ste Anne County and West Edmonton. “I enjoy having the support of a team and accountability from my peers. Being surrounded by people as passionate as I am motivates me to work as hard as I can every day,” he explains.

One of Kelvin’s specialties is recreational properties, which means that he gets to support the buying and selling of truly unique homes built for different uses. “From lakefront to beach and rural properties, no home is the same, which makes every transaction interesting.” Kelvin’s goal is to help people realize the potential of what they have to sell and to get clients on the buy side excited about the lifestyle a home supports, from hiking to winter sports. As he is a fan of outdoor activities from fishing to water skiing, Kelvin knows just what to look for when it comes to fun vacation properties.

Kelvin is also very involved in his community, working with numerous organizations to help as many people as Top Agent Magazine

he can. He has sat on two local real estate board committees including the political action committee (PAC) and the by-law revision committee. He was previously on the Administrative Committee of his local church. With a grandson who has Cystic Fibrosis, he is a strong advocate for fundraising and awareness of the cause. He was also on a senior’s board for seven years and continues to support senior communities. “Seniors have to make a lot of choices when it comes to where to live and what to do with their properties and I try to bring dignity to all aspects of their real estate experience.”

Currently a Senior Real Estate Specialist, Kelvin is in the process of becoming one of the principals for his company. As he continues to grow his business in the next ten years, he plans to keep supporting senior communities as well as helping clients find their dream vacation homes. “I love that what I care about in my personal life is what I can accomplish in my professional life.”

Contact Kelvin at 780-720-8342 email kelvin@edmontonlakeproperty.com or visit edmontonlakeproperty.com www.

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KURT TOVILLO Kurt Tovillo’s talent for sales was apparent at a young age. He has sold items online or in person since he was nine years old. It seems to be in his genes, as he comes from a family of entrepreneurs. But it wasn’t until he purchased his condo that he was inspired to put his skills to work in the real estate industry. “My agent was so amazing, he took care of everything for me,” Kurt explains. “So I was really intrigued by him and decided to get my license.” Today Kurt works with Maxwell Polaris in Edmonton, where he delivers superior service to buyers, sellers and investors. Known for its natural beauty, history and culture, Edmonton is a great place to call home. Kurt is passionate about helping people accomplish their real estate goals here, and loves sharing his knowledge with those he serves. With his referral business continuing to grow, Kurt finds it rewarding to guide his clients through their transactions, providing clarity and reducing stress.

“I am honest,” Kurt explains. “I’m always willing to work hard and be transparent to people.” He looks for learning opportunities, knowing that the industry is constantly changing. “I still have lots of things to learn, but I have people behind me, coaching me and monitoring my work, so I am confident in my ability to grow.” When Kurt is serving his buyers, he is patient with them, knowing they are making a life-changing decision. Explaining every step, Kurt provides support and acts as a counselor, advising them on what to do but never pressuring them. Throughout their journey together, Kurt gets to know them to understand what they’re looking for, their future goals, and how they like to communicate. He utilizes this information to meet their needs and exceed their expectations.

Partnering with mortgage brokers, he can even link 26

buyers to loan officers who can get them the best interest rates. “I also have connections to home inspectors, so I can always refer them to people I trust.”

For his sellers, Kurt takes advantage of Maxwell Polaris’ extensive marketing tools. “We film YouTube videos, send out postcards, brochures, and more,” he explains. Kurt is also active on social media, posting on Facebook and Instagram regularly. This typically results in homes selling quickly, for the highest price possible. After the transaction, he stays in touch, offering advice on how to maintain their home, how to profit from their investment, and other useful information.

In a growing phase of his career, Kurt is taking time to plan for the future. He hopes to continue expanding his reach and assisting more people. “I also want to get involved with investments, and I just want to keep getting bigger.” He is eager to see what comes next.

“I love seeing my clients happy. It’s a great feeling.”

To learn more about Kurt Tovillo, please call 587-597-8601 or email ktovillo@maxwellrealty.ca Copyright Top Top Agent Agent Magazine Magazine

Is Starting a Team the Right Solution for your Business?

You’ve started your own real estate business and after a slow start, you’ve found your footing and business has really taken off. Sounds great, doesn’t it? Until maybe you’re getting more business than you can handle. After all, you don’t want to sacrifice service for more listings. The top-notch level of service you offer is probably what created your boom in Top Agent Magazine

business in the first place, so you don’t want to compromise that. But, at the same down, you don’t want to turn down business either. It’s at this point, a lot of Realtors® consider starting a team. But, how do you know if that’s the right call for you? Here are a few questions you might want to ask yourself to help make your decision.

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The top-notch level of service you offer is probably what created your boom in business in the first place, so you don’t want to compromise that.

CAN YOU AFFORD IT? First things first, are you really making enough money to warrant hiring help? One of the key things to think about is your ability to generate leads. Are you so busy with your existing contracts, that you have no spare time to generate more business? Then, it might be time to consider your options. Figure out the time you’ll be afforded to generate more business, how many more transactions that will lead

to, and then see if that pays for the assistant’s wages. That should help you easily see if it’s worth the investment. If it’s on the border, you may still want to go for it if you have a lot of confidence in the market and your ability to bring in business. If you’re not quite there yet though, it might be a good idea to look into a virtual assistant until your business is ready to expand.

ARE YOU READY TO BE A TEAM LEADER? Or in other words, how comfortable are you delegating tasks and responsibilities? For some agents, they need to be actively involved in every step of the process. Being a team leader is not only about being able to delegate, it’s about mentoring and guiding your team as well. Not only do you have to help them serve the team

better, you need to look at yourself honestly too, constantly evaluating what you can do better. It’s also your job to set up systems and operations, that are constantly refined with the feedback of your team members. Clear and constant communication is key with your clients as well as your team.

CAN YOU FIND PEOPLE WHO SHARE YOUR VISION? Of course, the above two points are moot, if you’re unable to find people that you trust and that share your business’ philosophy. Having a supportive and professional team culture is instrumental in a team’s success. These are people you will be working with closely for long hours so you not only need to trust in their expertise and professionalism, you want to find people with a positive attitude. You will all be relying on each other to create seamless trans28

actions in sometimes stressful circumstances.

Having the right team spirit, so to speak, is what will help your business and team grow.

The ultimate goal of a team is to have thriving careers for everyone on board.

So, if you want to see your business grow maybe a team is right for you. It may even give you a little free time for a personal life. We can all dream, can’t we?

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RICHARD PAYNE With meticulous care and attention to detail, Richard Payne works hard to ensure his clients’ success in their real estate endeavors. Coming from a background as a Chartered Accountant, Richard started out buying income properties before taking the plunge full-time into real estate 10 years ago.

“Once I’d found real estate, it just made perfect sense,” Richard recalls.

“I like the variety of real estate and the fact that it’s something different every day. Every day there are new challenges and new people to talk to. Every day I wake up and it’s time to go find out who I’m going to help next!”

Richard and his small team serve the Halifax Regional Municipality area. About a third of Richard’s business comes from repeat and referral clients, and it’s easy to see why people keep coming back. “Clients value the attention to detail that I bring from my Chartered Accountancy background,” Richard explains. “We look after our clients and sphere of influence as well, and we’re never trying to push people into something we don’t think is right. The important thing is taking care of the clients and not worrying about whether it’s a commission check at the end. What we’re trying to do with our team as well as our clients is build a family. After our clients have bought the house, we tell them: You’re part of the family now, and we’ll stay in touch with you forever.”

When it comes to marketing his listings, Richard is a strong believer that video is the way forward. Every one of his listings gets a custom video featuring walkthrough shots that highlight the property’s features, which then goes out to all of the team’s social media channels, including Instagram, Facebook, YouTube, LinkedIn, and TikTok. He even uses video to communicate with his clients through BombBomb emails.

Richard also maintains a robust professional network Top Agent Magazine

that allows him to have a considerable geographic reach, and he works frequently on relocations from both inside and outside Canada. “What we try to do is work with all the different people we’ve got to make sure we find our clients the best deals,” Richard says.

Community involvement is important to Richard. He sponsors the local high school football team, and belongs to the Fall River Business Association as well. “We’re always attending events and looking for ways we can help grow our community,” Richard says. When he’s not working or giving back, Richard enjoys competing in triathlons and spending time with his family.

Looking toward the future, Richard says, “I plan on growing the team. We’ve taken our time deliberately.

We’re not trying to set the world on fire and become a big team. What I want to do is build a tight-knit small group of REALTORS® who treat one another like a family. I want to get the right people to come over and join me, and I want to look after them and make them feel that they’re part of the family.”

To find out more about Richard Payne please call (902) 489-1804, email richard@richardpayne.ca, or visit richardpayne.ca www.

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SONYA MACDONALD In 2008, REALTOR® Sonya MacDonald closed her business, a cafe where she was chief chef and bottle washer and took the plunge into real estate. Growing up in the real estate industry, she was always interested in the business and kept it at the back of her mind, earning her license in 2008. Today, she has a thriving real estate business working alongside her husband, Steven, to serve clients with their unique home buying and selling needs. Licensed in Nova Scotia, Canada, they work with people throughout the Pictou County community and province-wide.

With a very outgoing personality and great sense of humor, Sonya attracts clients easily, making them feel comfortable from day one. Her repeat and referral business is a great portion of her business and she considers many of her clients to be friends now. “I meet buyers/ sellers and develop this really tight relationship with them,” she says. “What other job allows you to act as a consultant and to become a part of your clients’ inner family circles?”

To reach new audiences, Sonya employs innovative marketing strategies that are facilitated by her brokerage, Royal LePage Atlantic. She’s always available for advice and stays active with social media, phone, email, and text. “We use all the methods that are available to us to get the word out about listings and to help find a buyer the perfect property,” she says. In particular, Sonya uses Social media platforms, receiving messages and answering questions about real estate all the time.

Committed to helping her community, Sonya and her brokerage support multiple shelters in the area. “It’s very important to give back in this way,” says Sonya. “We put our time and money into supporting these shelters because we know how important these facilities are to our community.” On top of these efforts, Sonya participates in local town clean-ups, toy and food drives over the holidays.

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Sonya and Steven have been married for nearly 30 years and are no strangers to combining their work life with their personal life. They have worked together in various roles over the years together and continue to draw on each other’s talents to be successful and readily available partners for their clients. Sonya and Steven are the proud parents of two adult daughters. Their eldest is a high school teacher and the youngest is in medical school.

In their spare time, the family enjoy getting together at their cottage near the bay and vacationing south whenever time permits. Sonya also loves taking her Chihuahua, Chachi, the “boss” of their house, for drives and walks. “We try to make the best of our downtime because we work all the time,” she says.

Last year, Sonya earned the Diamond Award at Royal LePage Atlantic. She’s been consistent in achieving awards for the past 15 years and has no plans of slowing down as she looks to the future. “At the moment, I’m looking forward to the fall market, meeting new people, getting new deals together, and continuing to serve our community with my husband and best friend, Steven.”

She encourages both buyers and sellers to reach out to them. “We look forward to helping folks with their real estate dreams. It’s such a satisfying experience when we can assist in the realization of our clients’ goals.”

To learn more about Sonya MacDonald, call 902-754-5478, visit porchswingnw.com or email sonyam@royallepage.ca www.

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3 Ways to Make Your Workspace Work for You Productivity experts agree that a curated workspace positively impacts productivity and mood, but oftentimes we settle for bland desks and cubicles that lack personalized details or considerations for workflow. Why miss out on the opportunity to optimize your surroundings when it could brighten your day—and boost your performance? Keep in mind some of these tactics to make your workspace your own and reap the benefits along the way.

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DETERMINE YOUR WORKING STYLE AND DECORATE ACCORDINGLY For the creative set, a colorful and art-filled workspace can inspire fresh ideas and reduce stress. Likewise, casual yet aesthetically pleasing furniture, accessories, and décor set an inviting yet functional mood. A pop of color from an office tool—even something as basic as a stapler—can inject a sense of fun and modernism into your daily tasks. For the more analytical, right-brained worker, clean

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lines and zero clutter go a long way. A few well-chosen personal photos in tasteful, unassuming frames can provide a motivating connection to the world beyond the office, while accessories and supplies that are sleek, monochrome, and contemporary inspire a sense of calm efficiency.

BUILD A WORKSPACE WITH YOUR DAILY ROUTINE IN MIND If you find yourself spending hours on the phone per day, or assembling stacks of documents and brochures, or even coming and going from the office with frequency—there are simple adjustments you can make to your workspace that will save you time and energy. If you sit for long hours—responding to e-mails or making calls—try incorporating an ergonomic chair or keyboard wrist-pad to maximize comfort. If you spend a long time assembling presentation materials, then file organizers, trays, and easy-to-pull labels can shave valuable time off your efforts. Lastly, those who step out for frequent meetings can reduce the hassle of being on-the-go by making your space mindfully organized—a coatrack and a dish for your keys by the door, an auto-brew coffeemaker, or an easily edited whiteboard calendar can make jet-setting simpler.

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ADD EASY DETAILS THAT ENRICH YOUR WORKING EXPERIENCE While organization and décor can rally productivity and mood, there are also a few extra details you can introduce to your workspace to improve the quality of your working life.

Healthy, easy to grab-and-go snacks—think nuts, homemade trail mix, and fresh fruit— can keep your energy up without the sugar crush or guilt. If there’s a window nearby, a hard-to-kill plant like a philodendron or a fern not only cleanse the air around you, but also provide a welcome connection to the natural world. Being prepared in a pinch is another great way to make your workspace work for you: a spare tie, a tube of lip balm, hand sanitizer, or a box of Band-Aids can save you a trip to the store when an unexpected need arises.

While we take great pains to make our homes our sanctuaries—complete with the decorations, furniture, and food we favor—we often overlook our work areas, even though we spend a sizable portion of our week sitting at the same desk. Challenge yourself to add a few of these personalizing, productivity-boosting details to your work area and bring the comfort of home to your working life.

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STAN SANDHU Stan Sandhu is a passionate advocate for Calgary and sees his role as a real estate agent as an opportunity to promote the city’s growth by helping people realize their goals and dreams of homeownership.

Stan grew up around real estate, as did his wife, a current Vice President of commercial leasing at Avison Young. Both were introduced to the business by their respective families. A self-described “numbers guy”, Stan trained as an actuary and worked in local politics before deciding to turn his full attention to a career in real estate this year.

His primary focus is serving as a solo agent in the greater Calgary area with a focus on the Inner City.

He describes Calgary as a young city with an exciting real estate market attracting local and international investors. A growing economic center in the areas of technology, agribusiness and education, Calgary is a third of the cost of other large cities like Vancouver and Toronto. Stan believes this makes it a smart investment option and desirable location for first-time homebuyers and families.

promotions. Staying in touch with past clients is easy due to Stan’s social nature and great relationships that make his clients feel more like friends. He also uses a CRM system to help manage communication and makes sure to reach out regularly to acknowledge birthdays and anniversaries and to share pertinent market information.

When he’s not working, Stan loves to travel and is an avid sports enthusiast who plays ice hockey, basketball, soccer and softball. During COVID Stan realized the importance of sports to his health and well-being both physically and mentally. His love of working and being engaged with others is evident in his dedication to helping his clients and contributing to his thriving local community. He believes it is imperative for those in a position to help others to do what they can, and he lives that philosophy both personally and professionally.

Stan’s enthusiasm for Calgary is evident in his approach to real estate as well as his dedication to community involvement including his own recent run for City Council. Working with people, being out-andabout in the community, and helping clients to navigate the real estate process are all aspects of this career that Stan loves. He also enjoys being able to chart his own course as a business owner. He believes his dedication to client satisfaction, emphasis on education and wealth of experience in the Calgary real estate market along with a key understanding of zoning and development requirements are key to his high rate of referral business.

Stan markets listings with a mix of online advertising, Facebook and Instagram as well as print advertising in local newspapers and community boards. Working with a marketing firm gives him a creative edge in his Top Agent Magazine

To learn more about Stan please call 587.223.7653, email stan@stansandhu.com or visit stansandhu.com www.

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Cooperation, Not Competition, Creates

Mutual Success for Agents When people get along during a business transaction, everyone comes out happier. And in a service industry like real estate, agents have the power deliver that happiness. By working cooperatively, sharing advice and helping each other help clients, agents not only enhance their own reputations, but that of real estate in general.

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“Bring everyone together” Matt Kobelski, with Credentials Real Estate Group in Massachusetts, points out that providing good service involves more people than the party you’re representing. “I’m not afraid to bring together all the parties in a deal and say, ‘OK, let’s figure out a solution that works best

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Teaming up with an agent from a different brokerage on a transaction is not as uncommon or complicated as it might seem

for everyone,” he explains. “My goal is to avoid being adversarial.” Real estate, he believes, should always be a field in which each person can win. “It’s about working toward a mutual goal, shaking hands, and walking away happy that a seller sold, a buyer bought and everyone got what they wanted.”

But Is it that simple? Most agents have experienced the ways conflicting personalities and tension during a transaction can heat up even the most cordial relations. In reality, however, it’s more productive to let down your guard and work with others as a team than it is to allow stress and competition to preside. South Florida REALTOR® and broker associate, Risë V. Siegrist, for instance, has zero interest in competing with other agents. “It’s more important to be professional and associate with competent, caring people,” she says. By serving others with a cooperative spirit, experienced agents like Risë set an excellent example for emerging real estate stars. Risë hopes to be a model for the next generation of agents, training people who may one day become part of her team.

Risë’s position on cooperation inspires more reasons for nurturing relationships with other agents. Over the decades, many agents change brokerages several times. Who knows if that agent across the table will one day work at the Top Agent Magazine

same brokerage you do? Perhaps you’ll even have an opportunity to partner on an exciting, future transaction. Good relations keep doors open to endless possibilities.

Co-listing cooperation Teaming up with an agent from a different brokerage on a transaction is not as uncommon or complicated as it might seem. In fact, some agents cleverly capitalize on their collective attributes, rather than competing against one another. South Carolina REALTOR® Kimberly Pannit is a perfect example of the universal benefits of co-listings. Although she has always been an independent agent, Kimberly works hard to form professional alliances that give her business the feel of a cooperative network across brokerages.

This cooperative approach may be nontraditional, but it benefits clients in unique ways. By working closely with agents at other brokerages, she shows how agents can improve client service while helping one another.

Kimberly’s cooperative approach began in her own neighborhood, where an agent friend from a different brokerage also lives. “Several years ago, I approached her because both of us were friends with our neighbors. I asked, ‘Why don’t we give our neighbors superior service and

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co-list together? We both love our area and are passionate about our jobs, the location and schools.’” She also didn’t want to make their mutual friends choose between them when they could work together. “I said, ‘Let’s give them amazing service together!’” With their brokers’ permission, two weeks later the agents co-listed their first home and put extra energy into ensuring uninterrupted client service.

Networking and “Co-opertition” When the ultimate goal is to match a client with the perfect home or create optimal terms of sale for a listings, networking with other agents can facilitate that ideal buyer-seller match.

Nashville REALTOR® and broker/owner Lisa Land embraced every opportunity to contribute meaningfully to the real estate industry and to her local market, even before building her own team. “Agents would frequently ask me for help or advice,” she says, noting that she shares, rather than guarding, the methods she uses to get through difficult or confusing transactions. “I was fortunate to have great mentors when I started in real estate, so I’m always

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willing to offer help, even to agents outside of The Luxe Collective.”

Meanwhile, on Cape Cod in Massachusetts, Janet Leigh Scott describes the climate between agents as relaxed and professional. “While the real estate market is highly competitive, we’re truly a ‘co-opertition’ market; agents work together and a have greater sense of community than you might experience in off-island brokerages,” Janet says. “If I have buyer coming into town, I’ll reach out to agents I’ve done transactions with to ask if they have anything coming up that might not be on the market yet.”

Even in hot, competitive L.A. real estate, independent agents such as Andrej Nagy of The Agency RE knows the importance of receiving and providing professional mentorship.

“My relationships with clients are extremely important,” he says. “But my relationships with agents on the other side of a deal are also important.” For REALTORS® like him, working smoothly with other agents is a privilege.

Doing so builds rewarding relationships while ensuring win-win transactions for everyone at the closing table.

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TYLER ZEEMAN A lifelong resident of Kelowna, Tyler Zeeman has always been drawn to real estate. For years, his mother served as a REALTOR® in the area, and his grandfather was a prominent builder who oversaw the construction of more than 400 homes in the region. Through them, Tyler would have an opportunity to learn the business from the ground up, which later inspired him to pursue his own real estate license in 2018. Since then, he has gone on to author an accomplished career in the industry, garnering recognition as the top real estate agent in Kelowna in each of the past three years through the CommunityVotes Kelowna Awards.

Today, Tyler is a REALTOR® with Vantage Realty West, Inc. where he assists clients throughout Kelowna and the surrounding areas of the Okanagan. Leveraging his deep roots in the region and his strong business acumen, he has cultivated a distinct process to meet the needs of any buyer or seller.

When listing a property, Tyler is there for his clients each step of the way. After guiding them on how to prepare the home to achieve the highest price, he shares their listing via one of the most comprehensive marketing plans in the industry, including a highly targeted blend of digital and social media campaigns.

Elsewhere, Tyler is just as attentive when assisting his buyers, drawing from his broad knowledge of the region to uncover the right investment for their needs.

Moreover, he looks to provide value long after the deal is done, by keeping his clients in the know with what’s going on in the marketplace and access to his referral network of trades and service providers—saving them money and hassles. Strategizing with clients

and staying connected to their long term goals is also one of Tyler’s favorite parts of this business.

Since launching his career in real estate, Tyler has earned a terrific reputation throughout the Okanagan, as evidenced by his rapidly growing rate of repeat clients and referrals. Having completed 18 transactions in 2021 alone, he remains focused on the proven standards that continue to set him apart. “For me, real estate comes down to hard work and listening to each client’s needs,” he says. “Rather than handling their transaction like a salesperson, I prefer a consultative approach, educating my buyers and sellers and really paying attention to what they want.”

Outside of real estate, Tyler is dedicated to his community, contributing to volunteer efforts and charitable causes throughout the year via his brokerage. When he’s not with clients or giving back, he can be found attending local sporting events or spending quality time with his friends, family, and fiancée—with his wedding on the horizon.

Looking ahead, Tyler has exciting plans for his business. Having already exceeded 23 transactions for 2022, he intends on further scaling the model of boutique service that brought him to real estate in the first place, with an eye towards building his team in the future. “It’s such a special moment when you get to hand over the keys to a first time home buyer,” he says.

“At the end of the day, I love to see the look on their face when they open the door to their new house. After all, these are among the most significant purchases in our lives, and I enjoy nothing more than helping my clients realize their goals in the Kelowna market.”

To learn more about Tyler Zeeman, email Tyler@vantagewestrealty.com, visit vantagewestrealty.com or call (250) 317-4599 www.

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Creative Ways to Say Thank You

Most top real estate agents find ways to welcome their clients to their new home. A common theme is a bottle of wine and some wine glasses for that first post-threshold toast, or a bouquet of flowers to brighten up that empty living space until the furniture arrives.

But are you truly being as creative as you can with your appreciation? Here are some innovative gift ideas that will truly keep you front of mind with your valued customers and assure their gratitude and repeat business, not to mention a slew of referrals.

1. How about a streaming video device, like a Roku

or Amazon Fire Stick? There’s a good chance your clients will not have their cable service up and running for a few days, and this is an excellent way for them to enjoy their television before they get that connection going. Bundle it up in a basket with some DVD’s for the kids, and don’t forget all necessary cables.

2. Matching bathrobes and Bath kits: Fleece or ter-

rycloth bathrobes and a basket filled with highend his and her body scrubs, bubble bath and other luxurious pampering items can make the first night in a new home feel like a check-in at a fabulous resort and make the memory of that first night one to cherish. Again, don’t forget the kids!

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3. Arrange a catered meal from a local vendor. As-

certain in advance dietary preferences and restrictions, and have a wonderful, healthy meal delivered on move-in night. To complete the magic, provide brand new plates, silverware and glassware to serve it all on.

4. For homes with swimming pools or Jacuzzis, a

stack of fluffy pool towels is always appreciated and will be used by family and friends for years to come. Additionally, acrylic stemware for celebrating safely can be provided alongside them.

5. If it’s winter time and the home has a fireplace, make sure there’s plenty of wood to burn. Some fireplace accessories and a log holder will certainly make your clients appreciate you on every chilly night to come.

So when it comes to gifting your buyers, the trick is to be creative. A bottle of wine lasts one night, and the flowers wilt in a few days. Try coming up with something a little more creative that will remain with your clients in their day-to-day lives and remind them of you consistently. The little bit extra you spend to show your gratitude can reap huge dividends when it comes time for your client to purchase a second home or refer a friend.

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WENDY TIAN A resident of Vancouver for over 22 years, Wendy Tian has always possessed an entrepreneurial spirit. Equipped with her Master’s Degree in International Finance and Bachelor’s Degree in Finance, she built a successful career in corporate management; however, over time, she found herself seeking a new opportunity that better spoke to her passion for helping others.

In the 11 years since launching her career as a real estate agent, she has become a top producer in Greater Vancouver, earning numerous accolades such as the Diamond Award, Platinum Award, Pinnacle Award, and Elite Award.

Today, Wendy is the Co-Founder and Vice President of Luxmore Group Realty, where she leads an expansive team to assist clients throughout both West Vancouver and Vancouver West Side. Specializing in luxury homes, she has cultivated a boutique process to meet the needs of any buyer or seller—with her team having been ranked among the Top 1% in Greater Vancouver.

When listing a property, Wendy caters her approach to the direct needs of her clients. After helping them prepare for the market and providing them with a suite of professional photography services, she shares their listing via a highly targeted blend of digital and social media campaigns, as well as her own personal website and sphere of influence. She also utilizes proven resources like print advertisements in the local papers to ensure a seamless transaction throughout.

Elsewhere, Wendy is just as attentive when assisting her buyers, having built a solid foundation of local and Asian clients in Greater Vancouver through her professionalism, attention to detail, and lasting commitment.

Passionate about luxury and commercial properties, she has consistently leveraged her know-how to exceed her clients’ expectations.

In her 12 years of real estate experience, Wendy has been ranked #4 in Sutton West Coast Realty and has been the #1 salesperson in volume-base at Luxmore Realty in 2020 and 2021, with her sales volume exceeding $100 million during the COVID pandemic. Moreover, she and her team won Top-1% Medallion Individual and Medallion Team in Greater Vancouver. For her reputable, diligent, and trustworthy approach, she has been further recognized by the Real Estate Board of Greater Vancouver.

In 2021, Wendy’s listings exceeded $55 million across West Vancouver and Vancouver West Side, her major farming areas, and her current volume sits at $109 million. Her work has also garnered acclaim and recognition through interviews with CBC News, as well as the cover of Home and Lands Magazine and numerous Chinese publications like Rise. “In real estate, every day comes with an opportunity to make a new friend or learn something new,” Wendy says. “For me, there’s nothing more rewarding than solving problems for my buyers and sellers while seeing them realize their goals.”

Outside of real estate, Wendy is dedicated to her community. Alongside her team, she contributes to a variety of organizations throughout the year, including her local children’s hospitals and senior centers. When she’s not with clients or giving back, she enjoys singing, listening to music, and painting.

Going forward, Wendy has exciting plans for her business. Having completed $200 million in volume between 2020 and 2021, she intends on adding to her team while deepening her work with commercial properties. In the meantime, though, she looks forward to all the new clients and opportunities that await in the community she loves.

To learn more about Wendy Tian email Wendytian_1@hotmail.com, visit wendytian.ca or call (604) 375-6030. www.

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