MARYLAND 9-19-22

MARYLAND EDITION

COVER STORY

HANNA PEREZ FEATURED AGENTS

JOSHUA MAST RETHA J. ARRABAL ROSS MUIR

4 REASONS WHY MULTI-TASKING CAN ACTUALLY DERAIL YOUR DAY

Embracing Smart Homes: Does New Technology Really Increase Home Value?

How to Speed Up

FIRST-TIME HOMEBUYER TRANSACTIONS

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How to Speed Up First-Time Homebuyer Transactions Working with first-time homebuyers can be among the most rewarding real estate transactions an agent can embark upon.

Not only are you helping guide newcomers into the housing market, but you’re also witness to the excitement and triumphs along the way, including handing over those keys for the first time. While 4

helping first-time homebuyers navigate the transactional process can be a reminder of real estate’s benevolent power, it can also come with its own bumps and bruises.

So, what’s the best way to streamline the homebuying process for first-timers, while maintaining the magic and keeping your sanity along the way?

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While helping first-time homebuyers navigate the transactional process can be a reminder of real estate’s benevolent power, it can also come with its own bumps and bruises.

Set expectations upfront and often.

It’s no secret that communication is a cornerstone of a successful real estate practice and client relationship. Amidst a transaction as complex as buying (or selling) a home, it’s important that no wires get crossed, no questions go unanswered, and no information gets lost in translation. To accomplish this, create communication parameters with your clients up front. Inquire about the communication medium they’re most comfortable with—a text, a call, an email, etc.

Then, tailor your outreach accordingly.

Also, consider setting a weekly time to check in, even if no official progress has been made. This helps clients and agents touch base, float questions and concerns, and get ahead of any problems or developments. Another helpful tool is to draft a transaction timeline for your client that outlines the major milestones along the way, what sort of information will need to be gathered, what steps taken, and what outcomes are possible. This might seem like exhaustive work, but in the era of digital research, clients will come to their own conclusions and biases Top Agent Magazine

whether you like it or not. To stay on the same page and timeline, be the foremost resource for your client, and don’t leave their questions up to chance.

Know your first-time homebuyer programs and perks.

There are a variety of national, state, regional, and local grants and programs that aid first-time homebuyers as they pay their down payment, shop for home or mortgage insurance, and otherwise deal with the financial implications of becoming a homeowner. Sometimes these programs are neighborhood-specific in certain cities, with incentives to buy in up and coming areas. In some cases, there are grants that support underrepresented minority communities breaking into homebuying, and these can go a long way in making the burden of a down payment and associated fees doable. In other words, do your research.

The right program or grant could make the difference in nabbing a dream starter home for your client, while setting them up for future financial success.

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Get pre-approved for a mortgage—and shop around for the best rate.

Not all mortgage rates are made equal. As an agent, you likely have good relationships with area lenders that you trust, but it’s still important to complete your due diligence when helping first-time homebuyers find the rate that suits their longterm housing goals. Also remember that first-time homebuyers are new to this process, and while real estate transactions are complex in their own right, the borrowing and lending processes can be alienating in their complexity. As an agent, it’s your job to play intermediary and teacher, ensuring your clients know their options, are prepared to make an educated decision, and

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feel confident that they’ve chosen correctly. Talk with your preferred mortgage partners to best outline options for your clients’ understanding, laying out a framework that’s informative, projected into the future, and allows them to feel empowered by knowledge.

All in all, working with first-time homebuyers can be an exciting and joyous occasion, as long as you’re adequately prepared for some hand-holding and instruction along the way. Aside from the enthusiasm of successful first-timers at the closing table, you’ll also enjoy the lasting benefit of strong referrals to their friends and family, many of whom will be shopping with you for their own first dream homes.

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HANNA PEREZ

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Top Agent Hanna Perez attributes much of her success to the support of Team Reeder of Long & Foster Real Estate: “I love the team that I’m on right now – I’m in a great spot, and it definitely helps me get noticed.”

Hanna Perez of Frederick, Maryland, has built a successful real estate enterprise fueled by a simple tenet that pervades her personal and professional life: everything is changeable. “I was one of those people who was pretty miserable, and just felt like ‘that’s it for me,’ you know? But I noticed it, changed it, and now I’m absolutely loving life. I wish more people 8Copyright Top Agent Magazine

would realize that they can do it too! It doesn’t have to be real estate related, it can be anything – this just happens to be the perfect fit for me.”

After a ten year career working in retirement communities, Hanna was offered an opportunity to work with a team of agents at Keller Williams. “I’ve always had that drive and Top Agent Magazine

curiosity for real estate, I just didn’t know how to get the ball rolling. I ended up working for a team of agents, and I was the executive assistant for two years doing all of the transactions, managing and running the team, handling the day-to-day workflow – I got to learn everything about the ins-and-outs of the industry from one Top Agent Magazine

of the best team leaders out there.” By exposing herself to techniques and practices employed by successful agents, Hanna was able to tailor a business plan suited to her own strengths, and she became a fully licensed REALTOR® in December of 2020. “I’ve only been full time since October 2021, and I’m really finding Copyright Top Agent Magazine9

“I think I’m addicted to the race of helping my clients sell their house or find their dream home and getting that finish line sensation – for myself and for my clients.” my passion – I absolutely love what I do, and I really enjoy being the compassionate one.

I’m not only an agent, but a counselor, mentor, business partner, and I’m the one who’s always going to be there no matter what you’re going through, no matter the time of day.”

After entering the profession full time, Hanna cleared $2 million in total volume in just four months, and she has almost tripled that figure eight months into 2022. She attributes much of her success to the support of Team Reeder of Copyright Top Agent Magazine 10

Long & Foster Real Estate: “I love the team that I’m on right now – I’m in a great spot, and it definitely helps me get noticed. I want to be the agent that people remember, that people refer their friends and family to, and I want to continue to set those big goals and achieve them.”

Hanna’s tireless dedication to lofty ambition fuels her lifestyle as fervently as her entrepreneurial spirit. Over the past two years, Hanna has managed to shed over one Top Agent Magazine

hundred and fifty pounds, and her success has only emboldened her individual journey.

“Right now I’m actually training for a marathon, and I want to do an Ironman in the next two years. I run a lot, and I’m training at the local Bowerhouse MMA gym, so I’m really focused on that.” Her newly found passion Top Agent Magazine

for fitness and self-improvement has blended seamlessly with her business endeavors, as she supports the local professional athletes of Frederick County by sponsoring them and training alongside them. She also supports her extended community by organizing food drives for both Middletown and Reisterstown Copyright Top Agent Magazine 11

food banks, hosting community parties for her neighborhood, and fully embracing the power of her social media presence by motivating other people to get involved and stay active.

“I think I’m addicted to the race of helping my clients sell their house or find their dream home and getting that finish line sensation – for myself

and for my clients. I work with a lot of first time home buyers and sellers, and getting to see that smile on their faces, that ‘top of the world’ feeling – that’s why I do what I do.” Hanna is eager to spread that joy by becoming the community REALTOR® for her area and sharing her industry expertise with up-and-coming agents to be a mentor to their careers as they enter real estate.

For more about Hanna, call 410-259-7684, visit longandfoster.com/HannaPerez, www.

or email sellwithhanna@gmail.com

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4 Ways Mentoring Up-and-Coming Employees Makes You a Better Agent In the world of real estate, there are always new agents joining the ranks. Even if you’ve been practicing for just a few short years, you’ve likely learned your fair share of lesson along the way. As an agent, much of your working philosophy is derived from first-hand experience and your work on the ground. This means that new agents are less prepared for the inevitable curveballs of the industry. That’s where you come in.

While mentorship is often pitched as a relationship that solely benefits the mentee, there is actually plenty to be gained from becoming a mentor. After all, personal growth goes hand-in-hand with professional growth, and becoming a mentor asks agents to thoughtTop Agent Magazine

fully explore and demonstrate their own ideologies, practices, and rationale. With that in mind, take a look at some of the benefits of mentorship below, and you’ll get a sense of why counseling new agents can be a boon to your own business.

Teaching lessons to others reinforces your own professional values.

Showing the ropes to young agents is a great way to brush-up on your foundational skills.

Verbalizing and demonstrating processes, or walking through the rationale behind negotiation tactics—all cause mentors to think through their established practices and outline in detail why they’ve chosen this route over an

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alternative. This helps older agents fine-tune their routines, while getting back in touch with the critical thinking that went into constructing those habits.

Mentorships allows you to see the big picture.

surely sharpen your ability as the head of a team. What’s more, you’ll be building skills of empathy, understanding, teaching, and constructive criticism. Working on those skills will better your practice and your ability to lead in your office.

After a lengthy industry tenure, it’s not uncommon for battle-worn agents to lose some steam and begin to burn out. By devoting some time to mentoring up-and-coming agents, you’ll get back in touch with your early days, remembering the excitement, the trials, and the hard lessons gleaned. Spending time with the next generation of real estate professionals can reinvigorate your practice, as seeing the business from the eyes of an eager amateur can inject energy into your working life.

You’ll benefit from seeing things from a new perspective.

Just as working with young agents can help you remember your career’s big picture, you may also benefit from working alongside someone with a new perspective. Young agents bring a different set of skills and awareness to their work, and established agents can benefit from a fresh take. If technology isn’t your strong suit, or you’re interested in tapping the Millennial homebuyer market, working with a younger agent is an excellent way to see through fresh eyes.

Mentoring young agents makes you a better leader.

As a mentor, you’ll often direct the flow of your professional relationship—figuring out which issues to tackle, making an agenda, and imparting lessons in a clear way. These are all characteristics of a leader, and acting in a position of authority as mentor can 14

While some may balk at the time commitment or energy required to take on a mentee or two, you might consider it an act of ongoing education or professional development. While your mentee will undoubtedly benefit from access to your expertise, there’s certainly much to be gained from taking the time to cultivate tomorrow’s real estate leaders.

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JOSHUA MAST Joshua Mast brings a lifetime of experience and a lifelong love of real estate to his uniquely diverse real estate business.

Growing up, Joshua worked alongside his father in his landscaping company and was accustomed to spending time with builders and being on-site at construction projects. After completing an engineering degree in college, Joshua tried his hand at improving and flipping properties, inspired by examples on popular shows and HGTV. He continued this challenging and rewarding work, investing in rental properties, flipping some and adding others to his growing investment portfolio. Eventually, Joshua realized that becoming a real estate agent would enhance his business and make it easier to collect data, access properties and help more people by offering a broader range of services. He completed his real estate license in 2018.

Today Joshua is an agent with Taylor Properties serving the Annapolis, Maryland area. Annapolis is the picturesque and historic capital city located on Chesapeake Bay. Annapolis is home to the US Naval Academy, historic architecture and St. John’s College, one of the oldest colleges in the country. Shopping, restaurants, and a thriving downtown district add to the town’s charm and its seaside location make it a desirable spot for tourists as well as residents as America’s Sailing Capital.

Joshua’s success as an agent is complimented by his experience as an investor. He’s able to find off-market properties - creating special buying opportunities for his clients. When marketing listings, Joshua is a firm believer in the importance of showing a property in its best light with staging and professional photography; this is more important than ever as most buyers will first see the property online. Joshua’s commitment to helping people realize their real estate goals resulted in nearly $8 million in transactions last year.

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In addition to being a licensed real estate agent, Joshua and his wife are part-owners in a full-service company called HomeSource Pro. They offer real estate services for homebuyers, sellers and investors, as-is cash purchases for distressed properties, as well as design and rendering services to help people conceptualize proposed renovations. They specialize in aging-in-place projects - helping homeowners to facilitate renovations that allow them to stay in their home as they age.

Going forward, Joshua envisions creating a team of agents and building his portfolio of rental properties. He’s also working toward adding pre-listing property renovations to further expand the company’s services.

When he’s not working, Joshua loves spending time at home with his wife and four children. Their family home is a shining example of the possibilities that real estate can offer. Joshua purchased the off-market property at a discounted price. After fully renovating the home, the value has more than tripled. The family enjoys entertaining friends and water sports like kayaking and paddle boarding. Joshua says he has such a love of real estate that his hobbies and his work are often related.

Aside from real estate, clients utiilize HomeSource Pro for top-quality design and renderings, like the 12,000 square foot home rendering shown above.

To learn more about Joshua, call 443.454.1470, email Joshua.Mast@Homesourcepro.com or visit his website at homesourcepro.com www.

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Are You Doing Business As YOU On Facebook?

Are you ‘Doing Business As YOU’ on your personal Facebook page? In other words, are you posting your business content from your personal page?

Yesterday a REALTOR® asked us, “Why should I bother with a company Facebook page? Can’t I just post everything from my profile page?”

The answer lies in what we call division of content. As you may be aware, social media began as just that… social. It was never truly intended for business use.

Over time, as businesses began to see the potential in reaching the masses in a new way, they began to intrude on this communication. Today, it is widely accepted that business will be conducted on all social platforms, but the manner in which we do so (and in which we are received) is still a touchy subject at times.

We believe it’s important to be transparent on social media. Draw the line between communicating as the Person and the Professional. Not only does this help you keep your content separate and appropriate, it also gives the control to your network of family, friends, colleagues, acquaintances and customers.

They get to decide whether to ‘like’ or ‘follow’ your company page. They get to decide whether they want to see your business related posts. User control is the #1 reason you need a business page if you’re conducting business on Facebook. Wouldn’t you rather have a willing and engaged audience over a forced, potentially reluctant one? We have personally eliminated many of the ‘DBA’ offenders from our news feeds and you have likely done the same.

As in all controversial social media topics, there is some gray area. And that gray area is often subjective, so consider this post food for thought and decide for yourself. We try our best to keep professional content on our business pages, with a couple of exceptions: 1. Philanthropic Promotion: We’re in favor of posting anything that will help an organization in need on both your personal and business pages. Nonprofits often have little to no marketing budget and rely on all of us to promote their good works, so we believe that’s a good line to cross (as long as it’s about the organization, and not you).

2. Recognition Tagging: Facebook does not allow you to tag an individual on your business page. Yes, there are some tricky work-arounds, but they are inconsistent at best. So when it’s truly important for us to recognize and tag an individual, especially someone who has done something nice for us (inviting us as guests on their radio show or podcast, for instance), we will generally post that on the business page first, then share it from our personal pages, along with a comment recognizing and tagging the individual(s) or business who helped us.

Either way (personal or business), remember to be true to the social aspect. Our participation on social media should be about giving, helping, recognizing and connecting…especially when it comes to your business.

Tonya Eberhart is the Branding Agent to Business Stars and founder of BrandFace®, LLC. Michael Carr is America’s Top Selling Real Estate Auctioneer & BrandFace® partner. Together, they focus on personal branding and marketing designed to help real estate professionals become the face of their business & a star in their market. BrandFace® for Real Estate Professionals is a book, professional speaking series and an exclusive workshop for agents, and is currently active in 18 U.S. states, Canada and New Zealand. For more information, visit www.BrandFaceRealEstate.com.

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RETHA J. ARRABAL, DOUG ASHLEY REALTORS, LLC 410.810.0010 The honeymoon is not over. Retha Arrabal has been a REALTOR® for 18 years. She has survived the housing market crash and a pandemic, and she still loves her job. “I’ve been licensed in Maryland since 2004,” says Retha who was licensed in Georgia in 1982, “and I still love it. I enjoy meeting the people and I enjoy the challenges of being a problem solver. I just feel like it’s the best career ever.”

Retha operates mostly on repeat and referral business.

The Chestertown agent, who serves the mostly rural eastern shore of Maryland, says her clients come back to her because she is a problem solver. For example, if a home needs help getting stage-ready, Retha has a storage facility full of furniture for just such an occasion. “There’s no cost for that,” she says. “If you take care of the people that you’re working with, the rest of it will come. I don’t even look to see what a commission split is. Don’t worry about that. Because if you take care of the people, I believe everything else just falls into place.”

The people of Chestertown are the touchstone of Retha’s business. The solo agent keeps in touch with her past clients with handwritten anniversary and birthday cards. “I don’t use the automated stuff,” she says. And while she does advertise her listings on various web sites, Retha also markets directly to her community, advertising through local print media.

Retha’s properties are featured in the Chestertown Spy, which does a weekly spot called “the House of the Week,” in weekly ads in the Kent News and occasionally in the Tidewater Trader.

of Riding Therapy, helping with events to raise money. “You know, we’re right on the main street in a very small town, Chestertown. So you get to know everybody just from your location,” she says.

Retha and her business are an integral part of the community. But when she is not working, Retha likes to spend weekends with her growing family – the grandmother of four is expecting her fifth grandchild in October. “I’m very active with the family,” she says. “We have a second home down in Rehoboth, so if we can get down to the condo a weekend here and then that’s just wonderful.” Retha also loves to read and is an “avid exerciser.” But while she enjoys her leisure time, Retha has no plans of retiring from the career she loves. “I’m in my early 60s and (people ask) are you going to retire? I have no plans to retire,” she says. “This is just a perfect job for anyone at any stage in their lives. So, the plans going forward are just to stay the course and continue to market, continue to do my job. I mean, I love doing it.”

To learn more about Retha Arrabal, visit her website at rethaarrabal.com, email retha@dougashleyrealtors.com or call 410.708.2172. http://

Retha’s mark on the community goes beyond ads in the local papers. Retha has volunteered in the past for the Women’s Auxiliary as well as Kent Association

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Embracing Smart Homes:

Does New Technology Really Increase Home Value?

Technology and innovation move at a lightning-fast clip, so it can be hard to keep up with all the smart-home trends sweeping the market at a given time. From smart thermostats to security systems accessed through an app on your phone—there are endless options to customize and update your home for the modern era. But which, if any, of these smart home products add 18

value to property in a significant, worthwhile capacity? Especially with new generations of the same products released in quick succession, it can be hard to determine whether it’s worth it to take the plunge. With that in mind, we’ve conducted a deep-dive into the smart home options out there that make the most sense for your bottom line and real estate investments.

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Smart home amenities range in price and return.

There are certain smart home products that won’t break the bank while still adding lovely touches and time-saving features to your space. For instance, a smart thermostat may not run more than a few hundred dollars, but it can take so much of the guesswork and analog nuisance out of programming your home’s internal environment. That said, buyers selling properties with mid-range amenities like this can’t expect a windfall in return. While smart home features can certainly lure buyers and give the sense that a home is attractively modern (and thus move-in ready), it doesn’t mean that you’ll be reaping a sizable monetary reward for your foresight. Conversely, this reality doesn’t mean those smart options

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are without value entirely; it just means that the value of smart home options may be apparent in a different capacity, like luring a particular buyer or creating a desirable, sleek image for a property headed to market.

On the other hand, larger scale smart home amenities that are being left behind for the buyer—like a smart refrigerator or wired sound throughout the property—may be able to lure particular buyers who value high-end details. While it can be difficult to state definitively the value of smart home options, the rule tends to be that the more you put in, the higher the likelihood you’ll reap the investment you sow. Focus your smart home options on home appliances first, then work your way toward security, thermostat, and entertainment options.

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Smart home amenities capture the attention of buyers

Agents must know how to pitch the value of smart home options

Even if you have mostly opted for small or mid-range smart home options, you can still benefit from their presence in a property—even if they don’t inflate your bottom line as a result. Smart home amenities have the power to focus the attention of buyers, sending a clear signal that the previous owners were tech-forward and made an effort to upgrade the property for the contemporary era. Millennial or Gen Z buyers especially value these up-to-date modifications, and the presence of these desirable gadgets can create added interest and drive up value naturally. Likewise, featuring these options in listing photography can also drive interest from younger or high-end buyers looking for move-in ready spaces.

Remember that smart home features are relatively fresh to the market. While some new construction properties are equipped with these smart amenities, just as many homes on the market don’t offer these upgrades and modern flairs. This means that many buyers, of all ages even, aren’t familiar with the benefits and perks of these options, let alone how they’re operated. Before you can derive value from a smart home or smart home features, you’ll need to understand a product’s proper usage, cost, and benefits. Do your homework regarding what smart home features can offer in terms time or cost savings, and be able to show prospective buyers how easy these objects are to use, as well. Do both, and you’ll be in proper command of what smart home features can offer buyers and pitch them accordingly.

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ROSS MUIR Ross Muir, “the friendly realtor,” is an Eastern Shore native. He works under the Maryland and Delaware Group of Long & Foster Real Estate, an innovative agency built to provide clients with everything they need in one place. Employing unique marketing techniques and cutting-edge technology, Ross offers his clients ample resources and a personable experience, every time.

Ross shares how he got his start in real estate shortly after college. He had a longstanding desire to explore the field and began working in property management. This exposure to the industry allowed Ross to make connections with real estate agents, which inspired him to pursue licensure. He has now been an agent for just over a year and is currently working with the number one team for homes sold in 2021, The Maryland and Delaware Group of Long and Foster. Based out of Salisbury, Maryland, Ross covers the entire scope of the Eastern Shore.

the eastern shore,” with tools ranging from custom flyer distribution to digital promotion. Ross alone has reported an impressive 25 sales in his last twelve months, at 6-7 million in sales volume.

When asked what he likes most about the field, Ross shares, “The most enjoyable part is the relationships.” He says his passion lies in “making the best client and home connections, with the goal of seeing them happy.” Ross takes his job seriously and truly understands the importance of helping someone make the largest transaction of their life.

Ross grew up in the area, with his parents both an essential part of the town infrastructure. He stays closely involved with local events and often retreats to the Outer Banks for a vacation. He shares how he loves those moments of “unwinding and relaxing,” whether golfing or spending time with his family.

When asked about his plans for the future, Ross shares, “To grow and be able to provide for my future family.” He concludes, “I want to build my network while still being able to give back to the community.”

In a mere year and a half, Ross’s referral and repeat client base is substantial. He attributes this to his ability to “take away the salesperson side of it, and just connect with the person.” Ross’s professional approach involves “stepping back, explaining everything to the client, and not rushing anyone.” He strives to make every part of the process an enjoyable experience for his clientele. Ross stays in close contact with all past clients, often sending out gifts, holiday cards, or even taking them out to dinner. He emphasizes, “You need to have that relationship first.”

Ross markets all new listings across social media, particularly on Facebook. He shares how his brokerage boasts, “One of the best marketing systems on Top Agent Magazine

To get in touch with Ross, call 443-944-3638, visit rossmuir.easternshorehomesolutions.com or email ross.muir@longandfoster.com https://

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4 Reasons Why Multitasking Can Actually Derail Your Day Common wisdom dictates that a master multitasker is likely to garner the most success. After all, doesn’t juggling multiple projects at once mean you’ll work faster than if you took each one as it came? While multitasking is often cited as a desirable skill—and surely serves its purpose now and again—studies show that a mere 2% of individuals can actually multitask effectively. Meanwhile, the remaining 98% might be doing more harm than good by trying 22

to tackle too much at once. Take a look below at some little-known facts about the risky side of waging a routine built on multitasking.

1. Multitasking decreases productivity While multitasking gives us the illusion of completing two tasks at once, it actually means

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our focus and productivity is split. In other words, switching back and forth between two activities doesn’t mean they’ll each be completed sooner; it means that you’re getting half-as-much complete as you would if you focused on a singular task. Multitasking fatigues your brain, elicits stress, and make you less efficient in retaining new information.

2. Multitasking is actually addictive While watching TV or taking a walk, have you ever noticed the impulse to check your smartphone or scroll through your social media feed? Even though we think about multitasking as a workplace skill, it’s also an addictive form of mental stimulation. By satiating our need for distraction with constant check-ins online, we become accustomed to frequent breaks in our focus, training us to crave updates, messages, and push notifications—we even hit refresh when we’ve checked in five minutes prior! This negative habit-building makes it difficult to complete sustained bouts of concentration.

3. Multitasking has negative physical side effects Studies show that those who juggle multiple focus-intensive activities actually show spikes in cortisol, a stress hormone. Likewise, frequent multitaskers display symptoms of sleep deprivation: fatigue, disorientation, and lack of focus. Studies in Europe have recently Top Agent Magazine

discovered that those who consistently multitask may actually show decreases in empathy and emotional control. What’s more, a constant sense of anticipation—readying to switch from one task to another, or persistently checking for e-mail updates—can potentially cause a decrease in overall IQ.

4. Multitasking breeds mistakes When our attention is split between tasks, it’s difficult to perceive and retain detail-oriented information. Because of this, mistakes—typos, clerical errors, mislabeled documents, and the like—occur with greater frequency. We’re in such a hurry to complete a portion of a task and switch to the next project that we lose sight of prompts, deadlines, and tying up loose ends. This means multitaskers are far more likely to overlook a glaring error than an individual who is devoting 100% of their attention to the task at hand.

Now that we understand some of the dangers of multitasking, what can we do about it? While our tech-driven day-to-day might make focusing on a singular task a difficult endeavor, it’s the surest way to produce efficient, error-free work—while cutting down on stress, fatigue, and miscommunication.

Try approaching your tasks for the day with a clear-cut schedule, moving one task at a time down your to-do list. This approach can eliminate some of the inefficiency inherent in multitasking and make for your most productive work routine yet.

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