MICHIGAN 6-6-22

MICHIGAN EDITION

ARE YOU DOING BUSINESS AS YOU ON FACEBOOK?

BEYOND

CLEANING AND DECLUTTERING:

COVER STORY

DIANE DABIRA

What Improvement Expenses Make the Most Sense?

IS STARTING A TEAM THE RIGHT SOLUTION FOR YOUR BUSINESS?

FEATURED AGENTS

LESLIE BAKER STACI KOWALCZYK JENNIFER RYGALSKI

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Beyond Cleaning and Decluttering: What Improvement Expenses Make the Most Sense?

Decluttering open spaces, emptying cabinets and drawers and removing knick-knacks might seem like obvious – and free – ways to improve a home’s presentability. Unfortunately, however, not all sellers or agents are willing to do much more than decluttering and cleaning.

Think of the listing as a reflection on yourself. If you didn’t comb your hair, shine your shoes, dress 4

neatly and drive a clean car, people would think you don’t care about yourself. They may wonder, “If he doesn’t care about how he presents himself, how is he going to present my house?” Likewise, not prepare a house for its most beautiful presentation might cast doubt on how the overall marketing will go. And, while not all changes will be immediately noticeable, chances are that what isn’t changed will be noticed.

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Ashley Aguilera, REALTOR®, broker and owner of The Aguilera Team in California’s Murrieta Valley and Temecula, says that after every consultation, her team formulates a game-plan. “We want to set their property apart from everything else on the market, but also fall within the comfort zone of the seller’s lifestyle,” she says. Changes may run the gamut from minor repairs and moving furniture for better flow, to adding accent pieces to harmonize the home’s look or create a “wow” factor before professional photography.

Many agents recommend conducting a professional inspection prior to listing; some will even hire the inspector at their own expense. Of course, any necessary repairs found during inspection and not repaired before listing must be formally disclosed. But wouldn’t it be nice to have no surprises during the buyer’s formal inspection?

In general, some improvements are required, others are low-cost and others pay for themselves

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with lower time on the market, competing offers or higher sale price.

Landscaping & Exterior First impressions begin outside. Be sure to mow and edge the lawn regularly; prune back overgrown trees and hedges; hire a professional to repair uneven pavement (especially if it’s a hazard); remove or replace dying annuals; and clean or repair porches or railings. Are there dry or dead patches of lawn? An inexpensive repair to the irrigation system might be the solution.

While painting an entire house can be extreme, a wise investment is to paint trim, porches, steps or railings that may look tired or have too many colors; choosing a single, neutral color for trim can create a bright, cohesive look. Finally, check the roof, gutters and windows, looking for spots to caulk, shingles to replace, or debris to remove.

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Paint is extremely important if the home has faded or dirty walls, holes or chips on paint or plaster. If an entire paint job is not feasible, at least consider cleaning repairing the obvious and adding a fresh coat of semi-gloss to baseboards, moldings, windowsills, doors, banisters balustrades and built-ins. Don’t overlook the ceilings!

A long-ago leak from a second-floor bathroom may have been completely repaired and moisture abated, but a patched-up ceiling is a red-flag.

Kitchens and baths

Walls, carpets, ceilings and trim Next, it’s time for agent and seller to open up to one another about the interior. Janelle Holte, who leads Seller’s Edge Home Team in the Minneapolis/St. Paul area, loves walking into a home knowing that her team will be the driving force behind selling it.

“I like seeing how owners took care of it and raised their family in it,” she says. “But I won’t sugar-coat anything, so I tell them not to shoot the messenger!” She gives it to them straight, explaining what needs to be done to stage it to present well from a buyer’s perspective.

Those changes often include repainting at least the primarily living areas and replacing carpet, especially worn carpet or carpet that has faded or stained beyond what professional carpet cleaning could remedy. Sometimes, all that’s needed is professional carpet stretching to remove any buckling prior to cleaning.

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Most agents agree that the easiest costs to recoup in home improvements prior to selling are those spent in bathroom and kitchen updates. Complete remodels are unwise; you can’t anticipate the style preferences of their buyer. But refinishing, touching-ug up or painting cabinets can create a great impact, while also forcing the seller to remove unwanted or overstocked items from cabinets and drawers. Don’t forget the cabinet pulls – shiny, new nobs look nice.

Lee Ritchie of Ritchie Realty Group in Columbus, Ohio, gives a reminder to discuss any and all issues up front. “People need to be able rely on the professional who’s presenting, pricing and marketing their home,” she says. An honest and diligent agent will be an open book about the current market conditions, the quality of comparable listings and the potential return-on-investment for improvements.

Some agents, like Debra Dobbs of @properties in Chicago, even roll up their sleeves to help with decluttering and repairs. While not at all required or expected, doing so sure lets sellers see the investment their agent is willing to make for them.

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DIANE DABIRA

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Primarily working out of Macomb County, Diane Dabira is both an Executive Agent and the Director of Sales for the In Network Real Estate Team.

For Diane Dabira of Shelby Township, Michigan, real estate is both a profession and a godsend. The opportunity to become a REALTOR® presented itself out of necessity: seven years ago, while she was six months pregnant with her second child and wrestling with the demands of her corporate position at United Wholesale Mortgage, she was searching for a more flexible lifestyle. After receiving her 8Copyright Top Agent Magazine

license and giving birth, she balanced part time business with full time motherhood, and enjoyed watching her family and enterprise come to fruition.

Three years of relative prosperity came to a screeching halt when Diane was diagnosed with cancer while pregnant with her third child. The ensuing strain, both emotional and Top Agent Magazine

financial, forced her family to reevaluate their lives. Thankfully, they were not left to struggle alone: “I had my surgery in January of 2019.

I went into my brokerage one day – I was just an independent agent at the time, closing five or six transactions throughout the year – I went Top Agent Magazine

to my broker, well I call him my angel, and he said, ‘I know you just went through a battle – we’re here to support you. Believe in us, let us help you. There’s a team I’m on, called the In Network Real Estate Team.’ That was three years ago … and it was the best career Copyright Top Agent Magazine9

Diane’s meticulousness and caring demeanor make her the ideal REALTOR® for first time home owners, and she prides herself in educating them every step of the way, “as if my own parent or sibling is buying a house.” decision in my entire life.” After talking things over with her husband, they agreed they could manage the transition for at most six months, and they both hoped for the best.

Four and a half months after her surgery, Diane was cleared to work full time. From June to December of 2019, she closed twenty-one transactions. Today, Diane is both an Executive Agent and the Director of Sales for the In Copyright Top Agent Magazine 10

Network Team. She works with eight other agents, who she helps mentor, and while she primarily works out of Macomb County, her business has sprawled outward into Oakland County. Her client centered, detail oriented approach has expanded her business through word of mouth and referrals.

“I’m very thorough, very detailed, and I treat my clients like family. I focus on their wants, Top Agent Magazine

and their needs. I don’t think I’ve even asked a client for a review, but they’re there – I put my heart into my business and into my family, and it shows.” Diane’s meticulousness and caring demeanor make her the ideal REALTOR® for first time home owners, and she prides herself in educating them every Top Agent Magazine

step of the way, “as if my own parent or sibling is buying a house.” But her business acumen doesn’t stop her from celebrating with excited clients: after the deal is done, she breaks out a giant, pink, sequin bedazzled key, and snaps as many photographs as her phone can handle!

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As much as she enjoys helping people find their forever homes, Diane has sky high ambitions. “The brokerage license is the five year goal. I’m in year three, and for now I’m focused on growing the division and expanding to become a mega team; probably even

more luxury based.” Until then, she plans to enjoy life as a Boy Mom, attend festivals in Sterling Heights during the summers, and continue to let her clients poke fun at her when she shows up on their Ring cameras for holiday “pop-bys.”

To learn more about Diane Dabira, call 586-612-4558, visit InNetworkRealEstate.com, www.

or email D.Dabira@InNetworkRealEstate.com Copyright Top Agent Magazine 12

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Is Starting a Team the Right Solution for your Business?

You’ve started your own real estate business and after a slow start, you’ve found your footing and business has really taken off. Sounds great, doesn’t it? Until maybe you’re getting more business than you can handle. After all, you don’t want to sacrifice service for more listings. The top-notch level of service you offer is probably what created your boom in Top Agent Magazine

business in the first place, so you don’t want to compromise that. But, at the same down, you don’t want to turn down business either. It’s at this point, a lot of Realtors® consider starting a team. But, how do you know if that’s the right call for you? Here are a few questions you might want to ask yourself to help make your decision.

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The top-notch level of service you offer is probably what created your boom in business in the first place, so you don’t want to compromise that.

CAN YOU AFFORD IT? First things first, are you really making enough money to warrant hiring help? One of the key things to think about is your ability to generate leads. Are you so busy with your existing contracts, that you have no spare time to generate more business? Then, it might be time to consider your options. Figure out the time you’ll be afforded to generate more business, how many more transactions that will lead

to, and then see if that pays for the assistant’s wages. That should help you easily see if it’s worth the investment. If it’s on the border, you may still want to go for it if you have a lot of confidence in the market and your ability to bring in business. If you’re not quite there yet though, it might be a good idea to look into a virtual assistant until your business is ready to expand.

ARE YOU READY TO BE A TEAM LEADER? Or in other words, how comfortable are you delegating tasks and responsibilities? For some agents, they need to be actively involved in every step of the process. Being a team leader is not only about being able to delegate, it’s about mentoring and guiding your team as well. Not only do you have to help them serve the team

better, you need to look at yourself honestly too, constantly evaluating what you can do better. It’s also your job to set up systems and operations, that are constantly refined with the feedback of your team members. Clear and constant communication is key with your clients as well as your team.

CAN YOU FIND PEOPLE WHO SHARE YOUR VISION? Of course, the above two points are moot, if you’re unable to find people that you trust and that share your business’ philosophy. Having a supportive and professional team culture is instrumental in a team’s success. These are people you will be working with closely for long hours so you not only need to trust in their expertise and professionalism, you want to find people with a positive attitude. You will all be relying on each other to create seamless trans14

actions in sometimes stressful circumstances.

Having the right team spirit, so to speak, is what will help your business and team grow.

The ultimate goal of a team is to have thriving careers for everyone on board.

So, if you want to see your business grow maybe a team is right for you. It may even give you a little free time for a personal life. We can all dream, can’t we?

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Area Specialist LESLIE BAKER Leslie Baker started with an extensive background in marketing and advertising, working as an advertising agent, when she met a custom home builder. He owned a boutique real estate business and several high-end vacation rentals on the Lakeshore. His business was growing and she started working with him part-time.

It was a perfect fit with 3 young kids at home. This gave her a start in the property management and vacation rental side of his businesses, and soon she decided to get her real estate license. Her career took off in 2016 with one of her first sales being an $11 million commercial property. She has been experiencing a meteoric rise and a love for real estate ever since.

The area she serves is centered in Holland, Michigan but spans the Lakeshore, and surrounding Grand Rapids suburbs. Holland, located right on Lake Michigan, is a resort town and boasts beautiful beaches and hiking and biking trails. The area has plenty of tourists but also serves those in industry. “There is a large influx of people coming from bigger urban areas seeking a more suburban life. They are pleased to find Holland and the west side of the state are very strong economically.” There are a multitude of great restaurants, locally-owned shops, craft breweries, art galleries, and an award-winning farmers market which is a huge draw in the summertime. Holland is also home to Hope College, Leslie’s alma mater.

Leslie finds that more than two-thirds of her business is repeat and referral. She attributes this to the care she shows to her customers. “People can see when you genuinely care. I am a people person. I studied psychology at Hope and I use it often. Moving is one of the more stressful life events as it’s usually triggered

by a major change. Sometimes I am like a psychologist as much as a real estate agent when working with clients adjusting to the stress of the change. Whether it’s becoming an empty nester, grieving from a death or divorce – I take the time they need for the process.” Her devotion to her customers shows in the growth of her business, which at $16 million is nearly double from the previous year.

She is involved with her family and 3 kids and watches plenty of track meets, volleyball, and basketball games. She also finds time for the community, working with a handful of organizations that focus on child welfare. One of her favorite organizations ensures kids in need have healthy meals throughout the week and weekends. She belongs to her local CrossFit gym, going every morning (early!) for an intense workout.

She also loves to read and travel. Her community has a Tulip Festival each year where millions of tulips are imported from the Netherlands. She loves to see people getting excited about the beauty of Holland.

Her plans for the future are to have a team, but she is enjoying where she is now and wants to continue learning and growing in the profession. “I love the work I do and the connections I make with my clients.

My goal each day is to know that I have served someone well with one of their biggest assets, and they feel they have made the best decision without any buyer or seller’s remorse, which is key in this tumultuous market. I want them to know they are my priority and not just a number. RE/MAX has the best technology and tools which makes growth in this business more attainable. At the end of the day though, it’s about people.

My goal is that every client feels they were personally and professionally served.”

To reach Leslie Baker: Mobile: 616-218-0650 | Email: leslie@remax-lakeshore.com Website: LeslieBakerProperties.com www.

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Laughs!

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Playing the Real Estate Matchmaker –

Follow These 8 Dating Rules to Ensure You Match Your Client with the Perfect Home for Them When you think a bit more about it, the ultimate goal of a real estate agent serving a client is really to match them up with the perfect house for them, almost the way a matchmaker tries to find two people that will fit well together as a couple. When people are looking for a house, they often treat the process as a quest for “the one” house that will fulfill their dreams of living in the house of their dreams. Don’t be fooled. It is always a search for “the one”, at least when it comes to helping a couple or family find a home.

When you look at your client’s search for a home in this manner, then you might begin to notice some pretty obvious similarities 18

between shopping for a home today and online dating. In this day and age most people live a substantial part entire lives online. People socialize with their friends on Facebook, they meet potential friends in forums and online communities, and we now even search for our perfect mate online. Shopping for a home also happens to usually start online. When they begin this search, make no mistake; they are looking for the “one.” These people then turn to you, the REALTOR® to play matchmaker for them. It is your job to wade through the pool of eligible homes (bachelors) and sort through all the ones that are too expensive, too nerdy, not cute enough, not smart enough, etc. until you find the “one.”

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It makes sense then to consult the tried and true practices in matchmaking that help those professionals find the right people for each other, and see if any of them could also apply for matching your clients with their dream home. You’ll find that these 8 dating rules may just show you the secret to matching your clients with the perfect home.

back to the store if you’re not happy with your new home. It’s best to first help your client get prequalified. This is a tangible step that shows they are ready to move on to a new home. You want to make sure they are completely over their love affair with their previous home. You can even ask them for a sign or proof that they’re ready to move on.

Who Is In and Not In Your Client’s League? Know Your Client’s Price Range:

Be Genuine, Not Superficial

When a person is looking for a mate, it is a waste of time for them to even consider those potential mates that are clearly out of their league. These people won’t even stop to give them the time of day.

In the world of real estate the idea is the same. There is no point showing your clients houses that they can’t afford and will simply lust after without having any real chance of purchasing the house. It is your job to keep your client ground in reality, and help them be realistic in terms of price when choosing their next home.

Never Let Your Client’s First Impression of a Home Rule Their Decisions

Make Sure Your Client is Ready to Move On From Their Last Dream Home You’re job is also to make sure that your client is truly ready to move on from their previous home. This is a long term commitment, and they need to be absolutely sure they actually want to buy a new house. You can’t simply take the receipt Top Agent Magazine

When trying to manage the many pitfalls of online dating, on inevitably goes on a date where the other person looks nothing like their picture online. That can be just as big of a problem when looking for a house. When clients show you a particular house they want to visit, ask them to name something about the house that they like other than the aesthetics. This way you can see if they are simply infatuated with the way the house looks in those pictures, or if there is a deeper interest in the home that could become a deeper connection between your client and the house.

When your client first sees a house they have already been lusting after in their mind, they’re often so excited to finally be looking at it, especially if it does in fact look as good as it did in the pictures.

Make sure to encourage them to take some time before making such a big com-

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mitment, and don’t let their excitement push them into making a rash decision. It is your job to keep them grounded in reality. Push for your clients to do an inspection to make sure the house isn’t hiding any dark secrets. Sometimes the most charming facade can hide tons of slime and deadly mold.

Follow Your Heart (or Gut) People often laugh at and ridicule the idea of love at first sight, but when it comes to homes, the phenomenon can certainly happen. Your client may just find their perfect dream home at the very first place you take them. If you have a client that does insist this is the case, then you don’t want to try and rationalize with them or talk them out of their decision. You do, however, want to make sure you are watching out for their interest and make sure your clients take all the necessary precautions before they jump in headfirst.

See What Other People See in The Home – Do They See What Your Client Sees?

Have you come to the conclusion that your clients are being blinded by all of the twinkling windows and crystal clear water glistening in the backyard pool, and can’t see that the house they’ve fallen in love with is really just a dirty animal (maybe a pig) dressed up in nice clothes and lipstick. Ask your client if they would be willing to look at the house again with 20

their close friends, family, and anyone else they trust for a second opinion there to see it with them. If the house really is a dud, they’ll be able to see past any personal bias your client might have to the truth. They will be able to help your client see through the shining facade

Celebrate the Happy Union!

When a couple gets married they tend to throw a big party and celebrate their union. The same goes for the closing.

Your clients have just essentially married the house of their dreams, and now it’s time to rejoice. Congratulate them on their new union. Show your support for their new homeowner status by going to their housewarming party.

Help Your Clients Maintain Their Dream Home & Ensure a Lifetime of Happiness You can’t just disappear after the transaction is finished. Become their realtor for life by showing your clients how to maintain their dream home. Act as their resource for other professionals they may need to maintain the house such as handymen, plumbers, electricians, etc. Show them how to keep up with home maintenance so they don’t ignore problems that surface and end up with a much larger issue than they started with. Help them make sure their dream home lasts so they can live happily ever after in their home for a lifetime.

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STACI KOWALCZYK their listings. This includes advertising on social media, filming video walkthroughs, and sending out postcards. Her staging suggestions give powerful exterior and interior experiences to buyers, creating a dream home desire with a must have urgency, resulting in strong multiple offers. “We also do a ‘Coming Soon’ campaign to stir up interest before a property is listed.”

The suburbs of Detroit offer a high quality of life, with great schools, outdoor activities, and stunning homes. Top real estate agent Staci Kowalczyk (#StaciKSells) loves this region and finds it rewarding to guide people in their real estate journeys here. Living in Canton and serving Wayne, Oakland, Macomb, and Livingston counties, she is familiar with every city and is able to effectively guide her clients.

Staci decided to enter the real estate industry in 2014 after her son grew older and started on his own path. “My son is on the Autism Spectrum, and we opened a children’s therapy center for him in 2005,” Staci says.

When Staci found herself with more time, she followed her family’s footsteps and pursued a career in real estate. “My folks have dozens of rental properties and commercial buildings, so I grew up around it.”

After earning her license, she hit the ground running. Today she is largely referral-based, as she aims to deliver an exceptional experience to everyone she serves. “I like to say that I offer the White Glove Disney Service,” she says. Having worked as a Disney cast member at the Disney College Program, the importance of customer service was instilled in her at a young age.

She is a Disney Agent of Excellence™ and a Certified Negotiation Expert. “I take great pride in that. This market is extremely competitive, it’s all about negotiations. So that certification helps me reach my clients’ goals.” She also prioritizes making connections with other agents not only in her office, but in her entire region. “Having those relationships makes a world of difference.” For her sellers, she implements thorough marketing strategies to get the highest price possible for

Those who work with her are blown away, and continually refer her to their friends and family. One seller raved, “Staci Kowalczyk is by far the very best real estate professional we’ve worked with in our 40 years of buying and selling homes. Staci’s friendly and outgoing personality made her so easy to work with. She’s a confident professional who knows today’s real estate market. The strategy she implemented led to amazing results. We had over 100 showings in 3 days with the open house attendance of 200 people and 46 offers at or above list price! We were stunned and delighted to accept the offer of $60,000 over asking price – a record sale in our neighborhood.”

When Staci isn’t working, she’s staying active with community events and supporting local businesses. During her free time, she loves to travel to Florida, where she also has her real estate license with Wemert Group Realty. “I’m a snowbird REALTOR®, so I love helping people find second homes in the Sunshine State.”

As her business skyrockets, she continues to feel grateful to have chosen this path. “It’s a career I look forward to having for many years to come. There’s nothing more wonderful than helping families get to their next point

For more information about Staci Kowalczyk call 734-612-3934, email Staci@MovingTheMitten.com or Skowalczyk@WemertGroupRealty.com #StaciKSells @StaciKowalczyk

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Are You Doing Business As YOU On Facebook?

Are you ‘Doing Business As YOU’ on your personal Facebook page? In other words, are you posting your business content from your personal page?

Yesterday a REALTOR® asked us, “Why should I bother with a company Facebook page? Can’t I just post everything from my profile page?”

The answer lies in what we call division of content. As you may be aware, social media began as just that… social. It was never truly intended for business use.

Over time, as businesses began to see the potential in reaching the masses in a new way, they began to intrude on this communication. Today, it is widely accepted that business will be conducted on all social platforms, but the manner in which we do so (and in which we are received) is still a touchy subject at times.

We believe it’s important to be transparent on social media. Draw the line between communicating as the Person and the Professional. Not only does this help you keep your content separate and appropriate, it also gives the control to your network of family, friends, colleagues, acquaintances and customers.

They get to decide whether to ‘like’ or ‘follow’ your company page. They get to decide whether they want to see your business related posts. User control is the #1 reason you need a business page if you’re conducting business on Facebook. Wouldn’t you rather have a willing and engaged audience over a forced, potentially reluctant one? We have personally eliminated many of the ‘DBA’ offenders from our news feeds and you have likely done the same.

As in all controversial social media topics, there is some gray area. And that gray area is often subjective, so consider this post food for thought and decide for yourself. We try our best to keep professional content on our business pages, with a couple of exceptions: 1. Philanthropic Promotion: We’re in favor of posting anything that will help an organization in need on both your personal and business pages. Nonprofits often have little to no marketing budget and rely on all of us to promote their good works, so we believe that’s a good line to cross (as long as it’s about the organization, and not you).

2. Recognition Tagging: Facebook does not allow you to tag an individual on your business page. Yes, there are some tricky work-arounds, but they are inconsistent at best. So when it’s truly important for us to recognize and tag an individual, especially someone who has done something nice for us (inviting us as guests on their radio show or podcast, for instance), we will generally post that on the business page first, then share it from our personal pages, along with a comment recognizing and tagging the individual(s) or business who helped us.

Either way (personal or business), remember to be true to the social aspect. Our participation on social media should be about giving, helping, recognizing and connecting…especially when it comes to your business.

Tonya Eberhart is the Branding Agent to Business Stars and founder of BrandFace®, LLC. Michael Carr is America’s Top Selling Real Estate Auctioneer & BrandFace® partner. Together, they focus on personal branding and marketing designed to help real estate professionals become the face of their business & a star in their market. BrandFace® for Real Estate Professionals is a book, professional speaking series and an exclusive workshop for agents, and is currently active in 18 U.S. states, Canada and New Zealand. For more information, visit www.BrandFaceRealEstate.com.

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JENNIFER RYGALSKI Bolstered by her over 20 years of experience in building materials, when the Realtor® she was working with offered Jennifer a job at the brokerage, it was a strong choice. After six years as the operations manager, leveraging her sales, marketing and financial background, she made the move to get her license. She missed sales and being out in the world dealing directly with people and decided it was time to get back out there. Since then, she’s spent several successful years on a team focused in the Grand Blanc area of Michigan. She serves an area with a nearly hundred-mile radius, including Brighton-Howell, Genesee, Oakland, Livingston counties.

The area is known for being dotted with lakes and the comfortable small town/big town feel. From favorite haunts like the Eclection’s, A Ladies boutique to the Corner Bar and Grill, Jennifer is eager to introduce clients to the amenities of the area, including independent restaurants and the local art museums. Seasonal events include the 4th of July parade and the Frankenmuth ice sculpture festival. The outdoors itself is a year-round attraction, from the many water activities on the lakes to hiking, skiing, wine tasting in Traverse City, and the excellent park system.

About thirty percent of her client base comes directly from referrals, an impressive number for someone recently licensed. She has a skill set that builds rapport and trust. With her background in building materials, sales and finance, she has an excellent sense about the value of a property and what it would take to improve it. She concentrates more on the client than the sale and is happy to play the Jiminy Cricket on their shoulder, telling them not to settle for less than their must have list. She keeps the relationship going with open lines of communication, lots of follow-up and back and forth conversations. After the transactions close, clients have shared bad experiences they have had in prior deals and tell her they wished they had come upon her sooner.

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When setting up new listings, all attention goes to professional photography and video shoots for prime visibility. Then there will be social media posts, boosting, postcards, good old-fashioned door knocking and coming soon features to get that property in front of the most eyes. After the sale, Jennifer keeps in touch by email and text, handwritten notes and the occasional pop by gift. Pies, lottery tickets and birthday cards are about real interest and friendship, not just being salesy.

Her techniques brought in over $5 million in transactions last year, and her eyes are on $7.5 million for 2022.

She has been honored to help over 30 families.

It’s gratifying to help people. Jennifer recognizes this is one of the biggest investments for a family, and she likes helping them set up the next part of their story, getting them a good value that they’ll be happy with. Helping people is a core value for Jennifer, and it shows up in her involvement with many local charities, often through the ForACause group, allowing clients to choose a charity to support with a portion of the proceeds from their sale. There’s also the incredibly unique Lasagna Love, bringing lasagnas to food insecure families. For taking care of herself, it’s out in the garden, kayaking on the lakes or reading a good book. Then it’s setting her mind back to work and the prospect of starting up her own team in the future.

For more info, call 419-708-3689 and email jen@refacmi.com 23 Copyright Top Agent Magazine

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