NEW ENGLAND 7-11-22

NEW ENGLAND EDITION

UNTANGLING THE BIDDING WAR: A Buyer’s & Seller’s Perspectives

THERE GOES THE NEIGHBORHOOD: How to List High When Neighbors Are a Nuisance

EMOTIONAL FLUENCY : HOW TO COMMUNICATE WITH CLIENTS WHEN TENSIONS ARE HIGH

FEATURED AGENTS

JUSTIN BLANKENSHIP THE CHANDLER GROUP BEN LEAVITT

COVER STORY

KALLIE MOAR

mailto:mag@topagentmagazine.com

Top Agent Magazine

3

There Goes the Neighborhood:

How to List High When Neighbors are a Nuisance Troublesome neighbors are a relatively common issue that agents come across. You can control the image of your client’s property and you can control your listing presentation, but you can’t always control what’s happening on your client’s street. How do you diffuse difficult neighbors that could lower your bottom line or embarrass you in front of prospective buyers?

4

First of all, it takes tact and a gameplan. With that in mind, let’s consider a few ways you can maintain a listing’s viability and competitive edge—even when bothersome neighbors are involved. Here are a few common neighborly scenarios agents encounter and how to diffuse them to your advantage.

Top Agent Magazine ®

Top Agent Magazine

How do you diffuse difficult neighbors that could lower your bottom line or embarrass you in front of prospective buyers? It takes tact and a gameplan.

as a courtesy introduction to the neighborhood.

While it may seem like needless busy work, it can dramatically improve prospective buyers’ perceptions of the area. Plus, you may positively ingratiate yourself with neighbors in the area and demonstrate your above-and-beyond service to your clientele in the process.

Is the neighbor’s landscaping an eyesore?

Here’s your recourse.

Most towns and cities have established ordinances regarding yard upkeep. If any of the properties adjacent to your listing are wildly overgrown, littered with junk, or otherwise in a state of obvious disrepair—take it up with the city. Rather than get directly involved at first glance, you might loop in city officials whose job it is to monitor clean-up efforts on rundown yards and properties. If this doesn’t work, you may have to take a more hands-on approach.

Start by thinking small and operating from a place of authenticity and neighborly service.

You might explain to the neighboring tenant that you’re listing and offer to mow their lawn Top Agent Magazine

Are there foreclosed or abandoned homes on your client’s block?

Do your homework.

It may take a little research and digging to figure out the banking entity that owns a foreclosed home, but it’s well worth the effort. Banks are typically required to maintain foreclosed homes on at least a basic level. If you’re worried about

Top Agent Magazine ®

5

squatters, an unsightly façade, or general disrepair of a neighboring foreclosed property—go to the source. Sometimes banks take their time in hiring a third party to maintain a foreclosed property, but with some proactive prodding on your part, you may be able to speed the process along and resolve eyesores even before prospective buyers come calling. Remember: the squeaky wheel gets the grease. An improved bottom line will be your reward for those few prodding phone calls and emails.

Noisy, nosy, or annoying neighbors?

Don’t be discouraged.

Obnoxious neighbors can really rain on a seller’s parade, especially the kind of neighbor 6

that takes their less-than-stellar behavior to their porch, front yard, or sidewalk. While this sensitive issue may seem daunting, there are a few official channels you can utilize to thwart the issue before getting personally involved. If the neighborhood in question is governed by an HOA, you might take it up with them. If the troublesome neighbor is harassing passersby or taking to the sidewalk—in other words, public space—then you may be able to involve local authorities in worst-case scenarios. Of course, it’s always possible to talk to troublesome neighbors faceto-face, but do so with caution and with safety as the priority. Always reason gently and empathetically, utilizing I... phrasing, instead of accusatory You... phrasing. After all, some neighbors are clueless about their impact on the neighborhood and may adjust their behavior after being called out. If the issue persists and no third-party authority can help, then you may have to disclose the neighbor’s issues to prospective buyers, depending on the disclosure laws in your region. While this may seem like a blow, you can at least rest easy knowing you pursued all the potential avenues for resolution available. Likewise, your client will likely appreciate your thorough efforts to resolve the issue.

While troublesome neighborhoods can bring down an optimistic mood when listing a property, sometimes being real estate is all about being resourceful. With diligence, digging, and a little follow-up, you just may be able to resolve some of the issues plaguing your neighborly plot.

Top Agent Magazine ®

Top Agent Magazine

KALLIE MOAR Top Agent Magazine

7

Top Agent Kallie Moar works independently and also is co-owner of a brokerage firm, NX Realty.

Her area includes three states, Massachusetts, Rhode Island, and New Hampshire.

Once we learn Kallie Moar is a triathlete, we can better understand the energy, drive, and unique perspective she brings to her business. Kallie came to real estate through the legal end, working in litigation and bankruptcy. However, she found herself wanting to be at the happier end where people were acquiring their homes, so five years ago she made the switch to real estate sales.

She works as an independent agent and also is a co-owner of a brokerage firm, NX Realty. She previously worked for Keller Williams and Compass but wanted to add some missing elements to their training methods in her own firm. Her training methods shared her own philosophy as a certified life coach. “The focus of my training for agents helps them overcome limiting beliefs, barriers, and boundaries and works to help people deep dive and change 8Copyright Top Agent Magazine

Top Agent Magazine

their mental perspectives. Once this happens, their sales training skills become much more successful.”

Her area includes three states, Massachusetts, Rhode Island, and New Hampshire. There Top Agent Magazine

is quite a bit of transition of people moving between these areas. “Each area requires a deep understanding of the territory because all the areas are different. I work to make sure I learn about and really understand what my clients are looking for to help meet their Copyright Top Agent Magazine9

“Getting to know people and understand them helps me to educate and guide them through the process.

My background as a life coach lets me help them in a very organic way to find their home.” needs. I take on a holistic view and people are grateful that my wealth of knowledge of the areas can guide them.”

Her clients are almost all referral and repeat which she feels comes from both her fundamental basis of educating her clients and also from her focus on personalizing each encounter. She takes the time to get to know Copyright Top Agent Magazine 10

her clients and let them know she feels their home is so much more than just a structure, but also a reflection of who they are. This personalized approach goes into the details of unique gifts to her past clients as well as staying in touch through social media and emails in order to remain connected to them and their lives. Social media drives her marketing as well and she considers it a Top Agent Magazine

powerful tool that bridges the distance to the potential of clients transferring between the three states she serves. She has a successful niche of established professionals and families that have allowed her a volume of $8 million last year.

Top Agent Magazine

What Kallie loves most is the interaction she has with her clients. “Getting to know people and understand them helps me to educate and guide them through the process. My background as a life coach lets me help them in a very organic way to find their home and Copyright Top Agent Magazine 11

grow in their personal life. Her own home life is filled with spending time with her ten-year-old daughter, four-year-old son, and her husband as well as their two dogs. They are outdoor people which is part of her triathlon training of running, biking, and swimming. Future plans include continuing to build her brokerage and

recruiting top service agents and team leaders as they open new offices in Connecticut and New Hampshire. She is focused on getting her brand awareness out with her own unique perspective. “Put the real estate agent first - their health, wellness, and ability first, and then the business will come.”

To reach Kallie Moar, call 978-473-7887 email kmoar@nxrealtyagents.com or visit nxrealtyagents.com/kallie-moar www.

Copyright Top Agent Magazine 12

Top Agent Magazine

Untangling the Bidding War: A Buyer’s & Seller’s Perspectives In a competitive marketplace, bidding wars become the norm. While this may put sellers in an excellent position to recoup on their investment, it can push buyers beyond their budgets and test their temperaments in the process. As an agent, how do you navigate both sides of the coin? After all, you want to net the best results for your client—regardless of which side of the closing table they’re on. To fortify your approach to a heated bidding war, here are a few ideas and insights to better clue you in on the perspectives of buyers and sellers alike.

Top Agent Magazine

Buyer’s Perspective: Emotions Running High?

Channel it.

When the market is booming, buyers feel the pressure—especially when affordable inventory is limited. This can create stress, feelings of hopelessness, and impulsivity. As an agent, how do you channel this emotional energy into something positive? Consider asking buyers to put those anxieties and high hopes onto paper. Have buyers outline

Top Agent Magazine ®

13

who they are, why they’re inspired to buy a home at this juncture in their lives, and how they see their lives unfolding once they become a homeowner (or repeat homeowner). Think of it as a letter of intent.

Buyers benefit from taking abstract fears and dreams and articulating them on paper. Likewise, this document can serve as a valuable tool during a bidding war. Letters like these can help sellers with multiple offers make a personal, emotional connection with a particular buyer.

Sellers Perspective: Manage expectations.

When multiple offers are rolling in on a property, it’s easy for sellers to get carried away. Numbers are flying, expectations are heightened, and sellers may become hypnotized by higher and higher offers and ideal outcomes. While it’s good to celebrate prime market positioning, it’s also important to maintain an even keel so that your seller’s mind is clear and they’re thinking rationally through their options.

Sometimes the highest offer isn’t necessarily the sure thing. Manage your clients’ expectations by leading by example, offering a balanced perspective, and talking them through all potential outcomes so that they don’t only hone in on the best-case scenario.

During a bidding war, tensions are running high for seller’s too, who will soon begin their next chapter in another home. Keep a cool head and remind your client to see the big picture, recognize that it’s possible for some offers to fall through, and to sit tight until the closing table has been successfully reached.

Buyer’s Perspective: How do you authentically and convincingly convey your interest?

When ten or so offers are in the mix, it can be hard to differentiate your buyer from the next. While numbers will obviously do a lot of the talking, you’d be surprised how much of a difference a 14

personal touch can make. Some popular approaches to standing out include personal letters—as mentioned above—tailored to the property. Was the property in question a family home for years? You might have clients detail their dreams of raising a family inside those walls, rather than tear the property down and rebuild something to boost the lot’s value. Including a family photo is also a good tact for personalizing letters in a bidding war. Likewise, little gifts included with your offer can speak volumes about your personality and due diligence as an agent. It may seem a little cheesy, but when sellers are looking at ten near-identical offers, those personal touches can really paint a compelling, personalized picture.

Seller’s Perspective: How powerful is cash?

Data shows that cash offers—typical of investor clientele—double the chances of having an offer accepted. This goes hand in hand with waiving a financing contingency, which also helped boost the probability of an accepted offer, according to research. Cash is king, however, since offers that aren’t completely reliant on comprehensive financing seem to minimize risk for sellers, who are already eager to see a deal go through. Cash deals also tend to go through quickly, freeing sellers up to pursue their next property and move on to new horizons. While not every buyer has the ability to operate in cash, it’s a worthwhile consideration for those in ultra-competitive markets and with liquid capital.

While the bidding process can be stressful for agents and clients alike, it’s important to remember that it’s a time of opportunity, too. If you want to make the most of it as a seller, data shows that a personal touch can endear buyers to their seller counterparts. For sellers navigating a competitive process, it’s important to keep a balanced perspective. For agents, here’s the bottom line: get creative, be resourceful, and use all the tools in your arsenal to achieve the best result for the clients you serve.

Top Agent Magazine ®

Top Agent Magazine

JUSTIN BLANKENSHIP Justin Blankenship is a versatile real estate agent and the principal broker and president of the Hartley Realty Group. Together, he and his team proudly serve the greater Boston area. With over eight years of experience in the real estate industry, Justin works in a broad range of markets, serving buyers, sellers, renters, and landlords alike.

Justin started working in real estate while still living in Chicago. At the time, he had made a name for himself within the restaurant industry but began considering his long-term goals. His father-in-law owns a commercial real estate company, where Justin was first exposed to this prospective career. He says, “I soon realized it wasn’t for me. I’m more of a residential guy.” This decision set the precedence for Justin’s ambitious professional goals, leading him to eventually launch his own brokerage, Hartley Realty Group. He shares, “I feel like I have my parents’ entrepreneurial spirit,” nodding to his family’s affinity for blazing their own trail in the small business sector. Today, Hartley Realty Group houses seven real estate agents. Together the team serves the greater Boston area, “From Ipswich to Worcester County to the edge of the Cape.”

Justin’s current referral rates are astoundingly over 90%, likely due to his dedication to providing “unparalleled customer service with unwavering transparency.”

Justin’s real estate approach is extremely hands-on, with the goal of personally walking buyers through the entire process, from start to finish. He shares how his business model is to focus on clients first, building relationships instead of transactions. He says, “I always treat everybody how I want to be treated.” He encourages his real estate team to maximize face time with clients, by prioritizing in-person or Zoom meetings. Hartley Realty Group sets itself apart by providing clients with ample resources and giving them clear expectations. The brokerage markets current listings across their website, social media, and through the MLS and their syndication partners.

Top Agent Magazine

Justin shares that his annual volume reached 22 million in 2020. He reported 15 million in 2021, with a brief hiatus following his wife Celeste giving birth to their first child, Harper. She can often be spotted in Justin’s quarterly newsletter, in her own special segment. Justin stays in close contact with past clients and enjoys giving custom closing gifts after every transaction. He says, “My follow-up is very relationally forward.” His personal and professional mantra is, “Be the realtor everyone wants to work with.” When asked what he enjoys about the industry, he shares, “It brings me excitement to make dreams a reality for my clients.” Justin is actively involved in MAR and GBREB and regularly donates to Lazarus Ministries, a Boston-based nonprofit dedicated to serving the homeless community.

Outside of work, Justin loves spending time with his wife, who not only delivered a baby less than a year ago but also became a doctor, and his daughter. He says, “Family is everything to me.” He occasionally spends the day at the golf range and travels often with his family. His plans for the future include expanding the brokerage to 40 agents and building out its property management sector.

To get in touch with Justin, call 617-918-7419, visit hartleyrealtygroup.com or email justin@hartleyrealtygroup.com https://

15 Copyright Top Agent Magazine

THE CHANDLER GROUP Brimming with passion for the real estate industry, Bill and Beth Chandler quickly became successful agents in Massachusetts. Bill entered the field after working in the software business for 25 years, which involved travel and long hours. “I was done,” he explains. “I needed to get off the road.” Beth’s path was also time-intensive, as she worked for Live Nation and opened hotels, venues and nightclubs. They were both ready for a change, and when Beth decided to become a REALTOR®, she convinced Bill to join her. “When my wife came to me with this opportunity, I thought to myself, ‘I’ll give it a year and see where it goes,’” Bill explains.

Six years later, they are thriving and loving their careers. They form close relationships with everyone they serve, from clients to fellow agents, which has helped them reach great heights. By providing superior service and guidance while prioritizing honesty, Bill and Beth are an unstoppable duo.

“We’re all about leveraging our strengths,” Bill says.

“Beth has a talent for finding the right home for someone and knowing how to utilize the rooms, while I can go in and see it from an inspection-oriented view, looking at the mechanics of the house.” Bill and Beth aren’t afraid to tell their clients if they think a home isn’t right, as they only want what is best for them. “We’ll tell them, we know they love the house, but we recommend not making an offer for x, y and z reasons,” they explain. “We’d much rather have them happy with their end result.” At the same time, they never pressure their

buyers or sellers to make decisions. With three segments to their business, including single family residential, investments, and new construction, they use their expertise and knowledge to support clients through their individual real estate journeys. Their white glove approach has captured the attention of people across the world, with referrals coming in from California, Florida, New York and even Singapore and China. “While we’re only licensed in Massachusetts, we operate in many different facets of the globe.”

Throughout the year, they make sure to give back to the community by sponsoring Family Promise, an international organization that helps families get on their feet. “They put families in housing, help with childcare and schooling for the kids, find parents jobs, and more,” Beth explains. During their free time, Bill and Beth love to relax at their house in Florida, go to the gym, play tennis and hang out with family and friends.

In the future, they hope to grow even more. “We want to expand very methodically, making sure that our clients are happy and that we’re getting referrals,” Beth explains. They may merge with another team at Douglas Elliman sometime, but for now, they are content staying their course. Bill and Beth love everything about their careers, and can’t picture themselves anywhere else. “We just enjoy what we do and are eager to help as many people as we can in their real estate pursuits.”

For more information about Bill and Beth Chandler, please call 617-233-4689 or email beth.chandler@elliman.com or bill.chandler@elliman.com

16

Top Agent Magazine

Emotional Fluency:

How to Communicate with Clients When Tensions are High Managing emotions, expectations, and personalities are central to a successful real estate career. After all, this is a business based on relationships and interpersonal communication. Likewise, real estate is built on one of life’s central milestones—homeownership. This means that stress, disappointment, excitement, and competition are inherently Top Agent Magazine

involved in the process. As an agent, you take on the real estate world every day, but most of your clients aren’t well-versed in the norms of the industry and are likely riding an emotional roller coaster throughout.

Acknowledging this, how do you steer the ship when emotions and tensions are running high?

Top Agent Magazine ®

17

For starters, it’s not always intuitive. Just like you add tools to your arsenal when it comes to marketing, social media, or lead generation, you also have to add emotional tools to your repertoire. Here are a few ways to diffuse tense situations and keep clients on an even keel—even during the ups and downs of the transactional process.

Create realistic expectations from the outset and reinforce them as you go As a seasoned agent, some aspects of the industry may seem run of the mill to you, but may come as a shock to your clients. That’s

18

why communicating expectations from the beginning can help create reasonable touchpoints in the minds of your clients. In addition to talking through the steps of the transactional process with your clients, consider writing out a checklist or compiling a buyer’s guide that can serve as a resource for them throughout. Think of it like a security blanket, but one that’s built by facts, figures, and anecdotal experience. If you paint a clear picture of what to expect, clients are less likely to be taken by the surprise and react impulsively as a result. What’s more, reinforce next steps, expectations, and possible outcomes as you go. If your client is left to wonder or guess at what’s ahead or

Top Agent Magazine ®

Top Agent Magazine

what will happen, they will either envision the worst-case scenario and panic, or they’ll misjudge the next step and be disappointed or left anxious as a result. Minimize surprises by communicating regularly, clearly, and with all options on the table.

When unveiling a problem, come to clients with potential solutions in hand Any agent worth his or her salt knows that bumps in the road are likely to occur along the way. You can’t promise a transaction free of stress or unforeseen issues, but you can minimize the ensuing stress by preparing you client in advance for any potential problems, and by addressing any problems

Top Agent Magazine

clearly and with solutions already in hand.

Clients are likely to become agitated if a problem arises and they can’t understand why or what it means. That’s why slowing it down, talking it through, and offering potential avenues for recourse can quell fears and remind clients why they chose you to facilitate the transactional process. This means you’ll have to vigilant, proactive, and on the ball. Of course, it’s much easier to be an agent when everything is going great and flowing naturally. It’s when things take an unexpected or negative turn that true talent is really tested. Accordingly, show your clients that you are confident and in control by remaining adaptable, communicative, and clear in your problem-solving approach.

Top Agent Magazine ®

19

Never underestimate the power of listening As an agent, you are probably well-versed in putting out fires and sourcing solutions. Sometimes, however, clients are really looking to you as a confidante and a listening ear. You’d be surprised how much nervousness you can resolve by simply offering a listening ear and offering reassurance. Sometimes it’s not about providing a band-aid or a practical solution; oftentimes, it’s all about listening. Clients need to feel like they’re being heard, even if you’ve heard it all before. By listening to their fears, acknowledging their perspective, and reiterating their goals—you display your empathy and understanding, which is often just what a client 20

needs to feel better. In other words, you don’t have to break out the graphs and data each time a client airs his or her insecurity. First, slow down, listen, and interact on a personal level. You may stop an emotional upheaval in its tracks simply by putting your listening cap on.

Not all clients are alike. Some will require a little more hand-holding than others, but it’s your job to put yourself in their perspective, recognize the milestone at hand, and managing the personalities you’re working with. The next time you feel frustrated by a client’s unpredictable emotional energy, keep these insights in mind as you diffuse the situation, steer them to a place of comfort, and fortify your interpersonal skillset in the process.

Top Agent Magazine ®

Top Agent Magazine

mailto:mag@topagentmagazine.com http://www.topagentmagazine.com

Top Agent Magazine

21

5 Things You Can Do To Achieve Your Biggest Goals If there’s one thing successful people can agree on, it’s that setting goals has been key to their success.

Whether you’re creating a five year plan or just settling on what you want to achieve by the end of the day, setting goals gives you the focus and direction you need to complete even the biggest tasks.

But there is a method to setting them. It’s a process that takes careful thought and consideration up front, which is then combined with the hard work necessary to implement your plan. Luckily there are proven methods to goal setting that you can start using immediately.

1. MAKE YOUR GOALS SPECIFIC Yes, it’s fun to think in grand terms of where you want to end up in life and in your career, but it’s better to have a specific goal like “Increase my sales by 25%”, than “Get rich.” When a goal is clear and specific, it allows you to figure out the exact steps you need to take to accomplish it. The more general it is, the more paralyzed you might be when it comes to figuring out what to do since, the choices may be overwhelming.

2. MAKE IT ATTAINABLE Making attainable goals might seem boring, I mean afterall, you want to dream big! But you don’t want to suffer through the disappointment of not reaching your goal, something that may not even be possible at this stage in your life to begin with. One solution to that is creating goal levels. You can have the dream goal, but underneath that you have the realistic goals that are setting up a foundation for achieving the big one. Things that are attainable still take work and effort to achieve. Those small victories will keep you motivated and encouraged to go for the bigger dreams. And don’t forget, those 22

little goals may have been things you wouldn’t have gotten done if you didn’t set out to achieve them, so be proud!

3. PUT A PLAN OF ACTION IN WRITING Your plan of action should include daily, weekly, monthly and yearly goals. There is something about seeing things in writing and crossing them off the list that is oddly satisfying.The daily goals are especially important in regards to building up those good habits. The first few weeks of your plan of action are critical when it comes to your long term success. Reaching a goal is something you are doing every day, all throughout the day, in numerous ways. Achieving goals is all about creating good new habits.

4. MAKE IT MEASURABLE This is key, since you definitely want to reward yourself for a job well done, and having a goal that is measurable in some way is a sure way to know.

Maybe it’s to increase your lead generation or to cut expenses, whatever the case, have a measurable test you need to meet, as well as a time frame. Then calculate what you have to do to reach that goal. Not only should your goal be specific, but the plan and the measure of success should also be set in stone.

5. ADJUST AS YOU GO You can have all the best laid plans, and you still might quickly realize that what you thought would help you reach your goal, might not be cutting it.

Commitment to reaching your goals is good, but commitment to a plan you know isn’t going to work is not only a waste of time, but will be a devastating blow to your motivation. Sticking to a plan everyday means adjusting it accordingly.

Top Agent Magazine

Top Agent Magazine

BEN LEAVITT Ben Leavitt is a success-driven Realtor® that consistently provides first-rate support and an exceptional experience for both sellers and buyers. After moving to Boston from Los Angeles to start a development project that unfortunately did not get off the ground due to strong opposition from neighbors, Ben had to switch gears. He hustled as a bartender for a short time and one night he was booked to bartend for the Compass holiday party at its new Boston HQ. This was a transformative experience for him and he decided that night to get into real estate.

After interviewing at several brokerages, he joined NextGen Realty. In this role, he learned how to leverage database contacts and build rental income. Working at NextGen was a great experience and it instilled a work ethic, a never quit attitude, and a mindset to always find the solution. I wouldn’t be reaching the heights I’m climbing to today if it had not been for their support and tutelage. In late 2021, Ben came full circle and accepted an offer from Compass on the same day as their Christmas party. It gave him access to powerful tools, training, top agents, and a nationally respected brand. Since joining, Ben has diverted primarily to sales and hired an agent to assist with his leasing deals and relationship management.

What sets him apart from his peers is his tenacity, discipline, and high energy output. On a parabolic trend up, Ben closed $7.5M in sales along with 85 rental transactions last year. His goal this year is $20M in sales volume alone. As a member of a Boston-based mastermind called LevelUp, he draws inspiration and collaborates with other successful members that include agents, developers, marketers, designers, lenders, real estate attorneys, and architects.

What Ben likes most about his business is that he can control what he makes, and his time, has variety in his day, and can serve while building relationships. When not working, Ben enjoys boating in northern New Hampshire, going to fitness classes, and enjoys adventures with his wife Stephanie and their Brittany Spaniel, Huck. They are also building a portfolio of multi-family properties in Greater Boston that they plan to hold long-term to build wealth. He volunteers at the Lemuel Shattuck State Hospital, which treats an underserved population suffering from substance abuse disorders. In the future, he hopes to get licensed in California and Florida because he would like to build a team where he can travel the country and enjoy life. Whether buying a first home or selling a property for top dollar, Ben enjoys helping people reach their goals.

As a team leader entering his fifth year, his main focus is on developing relationships with sellers and listing properties for sale. He takes pride in terms of his marketing and he expends the same amount of energy and budget for each listing.

He still services a steady stream of buyers and finds the most satisfaction from helping them navigate and win in these uber-competitive markets. “I become an advisor, counselor, and a sounding board for the extreme lows and highs that buyers experience throughout the home buying process. Either way, I stick with them until the objective is achieved.”

Top Agent Magazine

Contact Ben Leavitt at (617) 285-5884 email ben.leavitt@compass.com, www.elliman.com/florida/associate/510-a-548-fl-3046165/edward-fernandez or visit benleavittrealestate.com IG: @bensellsboston www.

23 Copyright Top Agent Magazine

mailto:mag@topagentmagazine.com

24

Top Agent Magazine