Formed by 2 Experienced & Successful Business Coaches Leverage expertise that we can get better results for our clients
Locally Based So we are close to you and your business
Extensive experience with mid market and High Growth Companies
Expertise From Greatest Coaches ActionCOACH, Verne Harnish, Tony Robbins, Sir John Whitmre. Jack Canfield, Keith Cunningham, Stephen Covey, etc
Offer Executive and Business Coaching Retreats
The Life Cycle of a Business Zone of Maturity • Reaping the rewards • Developed a system for managing business that allows you to consistently meet your needs in a sustainable way • Business = run by management team • Organisation knows who they are and what Your Adult they will do in the future • Beginning to anticipate the future • Sales and profits are growing • Make more committed choices • Limit what you can focus on • Start focus on systems Mid Life Evaluation • Redefine what = long term success • Things start to breakdown • Rebirth of identity • You evaluate whether to • Settle down and get serious rejuviate or continue to age Teenager • You have to innovate or • Crisis created by management die • Develop a professional team to manage business Aging • Cashflow no longer a challenge • Breakdown begins to • Growth=focus, innovation=rampant accelerate • Go-go leaders don’t attend meetings • State of denial – “problems • More means better aren’t that big” • You become over confident • You begin to attack/blame • Trouble=imminent • Talented people begin to leave Toddler • Management by crisis • Business walks and talks on its own Institutionalisation • Have begun to build a management team • Organisation is kept • Business still relies on you for core decisions alive artificially • Everything=accelerated through • Cashflow is still a concern subsidisation • Kept alive by Infancy systems rules, • A race for survival policies but no • Hire a person innovation or focus • You are running the business • Focus = production Death • Cashflow = significant challenge • Vision = No longer Birth • Moment you take on risk • Work to meet your own needs (ie.you have a job) • Managing yourself
attainable • No people to support it
1.  String Leadership 2.  High Performance Team 3. Business Model 4. Clear Strategy 5. Relentless Focus on the Customer 6. Build a Brand 7. Systemise
“The greatest discovery of my generation is that man can alter his life simply by altering his attitude of mind.” James Truslow Adams
Maintain a balance and perspective
Physical
Personal
Professional
Maintain a balance and perspective Stay focused on the long term vision Discipline, Consistency and Focus Remember you are a mirror to your business, your
team, and your clients.
Be a Level 5 Leader…. 5. Great Leader 4. Effec8ve Leader 3. Competent Manager 2. Contribu8ng Team Member 1. Highly Capable Individual Source; Good to Great, Jim Collins
The 5 Prac?ces of Great Leaders…. Be an example Inspire a shared vision Challenge the process Enable others to act Encourage the heart Source; The Leadership Challenge, Kouzes & Posner
2. High Performance Team
Winning teams know how to...
Great Companies Begin With Outstanding People
High Job Comfort = Excellent Job Success Team Fit
Communicate with your team. Share your vision, your mission, your plan and the status of the
companies performance.
Inclusion and involvement are essen?al. Establish a “Rhythm of Mee?ngs”
What you are deeply passionate about
What you can be the Best in the World at
What drives your economic engine (Profit/x) 17
Southwest Airlines Business Model
No meals
Limited Passenger Service
No seat assignments
Frequent, Reliable Departures
Strategic Theme No Baggage Transfers No Connec?ons with other airlines
15 minute gate turns
Limited use of travel agents
Standard fleet of 737 aircraR
Automa?c Ticke?ng Machines
Lean, Highly Produc?ve Ground Crew
High Employee pay
Linked Activities
Flexible union contracts High employee stock ownership
Short Haul, Medium ci?es and secondary airports
Very Low Ticket Prices High AircraR U?lisa?on
“The low fare airline”
4: A Winning Strategy “Strategy is not a lengthy ac1on plan. It is the evolu1on of a central idea through con1nually changing circumstances.”
20
Share strategy and progress with team Track all activities on a company dashboard Revise and update them as necessary Analyse both your company, your competition, your
business environment and look for distinct opportunities that you can capitalise on.
5. A Relentless Focus On The Customer
At Zappos.com, Customer Service Is Everything. In Fact, It's The Entire Company!
“We've been asked by a lot of people how we've grown so quickly, and the answer is actually really simple... We've aligned the entire organization and culture around one mission: to provide the best customer service possible. Internally, we call this our WOW philosophy.”
6. Build a Brand
Creating processes that run without you Using the latest technology to improve
productivity and quality Automatic systems in place for key functions: – Delivery and Distribution – Accountancy and Test and Measure – People and Education – Systems and Technology
What Do Truly Great Businesses Do In Any Economy?
Preserve Core Values Core Purpose
Change Cultural and Operating Practices Specific Goals and Strategies