“We developed the leave module and we were able to successfully integrate with the government HR system called PERSAL ensuring seamless and end-to-end digital experience for employees. On the other hand this delivered better leave management for supervisors and management”, Segole explained. “We also digitised other HR functions such as Performance Management & Development System (PMDS) and Recruitment. These modules proved very useful especially during the COVID lockdown, enabling easy processing of these HR functions without the need for face-to-face engagement or in-person presentation of HR documentation.”
to take to comply with regulatory requirements for performance management, reduces process ambiguity, enforces better measurement metrics thereby reducing disputes and employee unhappiness. The departments have been able to conclude and comply with submissions of employee performance on a quarterly and annual basis.”
Julius Segole on future trends for everyday work and the HR Digital Revolution: •
eRecruitment is one of the major growth areas for HR digital transformation especially as the future of work is set to change drastically due to the effects of COVID19. There have been a number of enquiries for our eRecruitment solution which digitises the entire recruitment process from advertising, shortlisting, interviews, selection and appointment.
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An area requiring transformation is employee engagement, which is a catalyst for a happy and healthy workforce, always translating into high productivity and consequently customer satisfaction.
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Collaboration tools such as Microsoft Teams will increasingly be used to enhance the remote work experience. n
The SmartGov way Boxfusion’s SmartGov Platform is aimed at treating the public sector’s inefficient, archaic paper-based processes. “All government entities that took our leave module have been able to eliminate leave related audit findings and reduce financial losses related to unaccounted leave. Business units within these public entities have been able to manage staff availability through full visibility of all leave planned within the team and how it impacts service delivery thereby negotiating optimal leave plans for the business unit”, said Segole. “The Performance Management System reduces the time it used
38 | Public Sector Leaders | August 2021
